Engineering Structures Scimago Jobs in Jenison Michigan

54 positions found — Page 3

Office Manager, Direct Sales Operations
✦ New
Salary not disclosed
Grand Rapids, MI 1 day ago

Role Overview 

Linx Printing Technologies is establishing a new direct business presence in the United States. The US Office Manager will play a critical, hands-on role in making this happen. 


This is not a maintenance role. It is a #buildwhileyoufly position at the heart of a growing sales operation. The role owns customer order execution, day to day operational decision making, and the flow of materials from the UK into the US 3PL network to support an expanding direct sales team. 


The successful candidate will be comfortable operating with high autonomy, limited precedent, and evolving processes.  


Key Responsibilities 


  • Manage end-to-end customer orders, resolve issues, and ensure excellent customer experience. 
  • Work closely with the US sales team, providing updates on orders, inventory, and deliveries. 
  • Oversee inventory at the US warehouse, coordinate material replenishment from the UK, and mitigate stock risks. 
  • Handle daily operations with logistics partners, ensuring goods are stored and dispatched accurately. 
  • Help design and improve processes as the business grows, proactively addressing gaps and inefficiencies. 


Skills & Experience 


  • Strong background in order management, logistics, or inventory planning. 
  • Experience supporting sales teams in a fast-paced environment. 
  • Organised, resilient, and able to manage multiple priorities. 
  • Confident decision-maker, even with incomplete information. 
  • Experience with international supply chains or US imports is a plus. 


Personal Attributes 

  • Decisive, autonomous, and proactive problem solver. 
  • Customer-focused and keen to build structure in evolving operations. 


Why This Role Matters 

This role is vital to Linx’s success in the US, placing you at the heart of operations to drive growth and ensure customer satisfaction. 


Interviews to be held on site in Grand Rapids, week commencing 30th March.

Not Specified
Sales Lead
Salary not disclosed
Byron center, MI 2 days ago
Journeys Sales Lead

Journeys is a teen retail leader with an emphasis on footwear and unique specialty items including apparel, backpacks, hats, and accessories. With more than 800 stores in all 50 US states, Puerto Rico, and Canada, Journeys offers the most popular brands that cater to the teen lifestyle. Through strategic artistic partnerships, event sponsorships, exclusive content, creative collaborations with musicians, and a focus on giving back to the community through charitable events and volunteer programsJourneys has become more than just a retailer, but a universal part of teen and youth culture. The in-store Journeys experience features an energetic environment, friendly, passionate staff, and an inclusive atmosphere where self-expression is not just accepted but encouraged and embraced. Journeys is an attitude you can wear.

Journeys is always looking for great people to join our team! For more information check out: Work For Journeys?

  • We celebrate and reward success!
  • Rapid promotion opportunities for top performers - we promote from within.
  • We are a family with an Attitude That Cares.
  • We encourage you to embrace your individuality.
  • You get to work in a fun environment with the coolest people around.
  • We conduct business with integrity and passion.
  • Excellent benefits and employee discount.
  • Compensation includes base pay, sales commission, and bonus potential.

Job Summary

To assist store management with basic store operations, developing associates, and achieving store and personal sales goals and standards of performance.

Essential Job Functions

  • Meet and exceed store and personal sales goals and standards of performance.
  • Assist in training and developing a successful sales team.
  • Provide feedback, coaching, and accountability to all employees by enforcing all company policies and practices.
  • Perform all opening and closing duties according to company policy.
  • Supervise and manage all aspects of daily store operations in store management's absence.
  • Supervise and manage all aspects of Loss Prevention practices in store management's absence.
  • Effectively communicate all store needs to store management.
  • Complete bank deposits.
  • Complete all assigned tasks and responsibilities promptly.
  • Complete all required training.
  • Provide a fun, full service experience to all customers.
  • Resolve customer issues effectively.
  • Understand the Journeys culture and demonstrate it to the team.

Job Requirements

  • Prior retail sales experience preferred.
  • Ability to multi-task in a fast-paced environment.
  • Excellent interpersonal and customer service skills.
  • Desire to succeed in fast-paced retail environment.
  • Willingness to learn.
  • Completion of all training programs leading up to Sales Lead position or equivalent training.
  • Ability to work night and weekend shifts.
  • Ability to climb, reach, bend, and lift up to 50 pounds.
  • Stand for long periods of time.
  • Must be at least 18 years of age.

*Age requirements for part-time employment may vary based on state.

Pay and Benefits

Check out the following website for more information on all our awesome benefits: *The pay rate, commission, and bonus structure varies per job title, county, city, state or province. Benefits offered may include medical, vision, and dental insurance, a vacation package, and community service hours but may also vary by state, province, or territory. For clarification, refer to .

Pre-Application Disclosures

Equal employment opportunity is provided to all employees and applicants for employment without regard to race, color, sex, religion, national origin, age, veteran status, pregnancy, childbirth, or related medical condition, physical or mental disability of otherwise qualified individuals, medical condition, genetic information, sexual orientation, citizenship, marital or registered domestic/civil union partner status, gender identity and/or expression, or any other factor that the law protects from employment discrimination. All employment decisions are based on business needs, job requirements and individual qualifications. This policy applies to all terms and conditions of employment, including, but not limited to, recruitment and hiring, placement, promotion, termination, reductions in force, recall, transfer, leaves of absence, compensation and training. Any applicant or employee who needs a reasonable accommodation to apply for employment or to perform the essential functions of his or her job should email or call (615) 367-7467. Genesco's employment practices will continue to be directed toward full utilization of all available human resources. We believe that this approach to our human resources is not only legally and morally proper, but also is an intelligent and economic business practice.

Not Specified
Associate Account Manager
Salary not disclosed
Grand Rapids, MI 6 days ago

Location: Grand Rapids, MI


About the Agency

Harrison Gray Search has partnered with an established and growing insurance agency that functions as a leading-edge innovator. With nearly 100 years of history in Michigan, they have built a reputation as a source of ideas and imagination, proactively protecting families and providing real value to businesses through specialized risk management.


Role Overview & Career Trajectory: Our client is seeking an Associate Account Manager for their Grand Rapids office. This is a "growth-track" position designed for a high-caliber individual ready to elevate their career and contribute to a high-performing team. Our client is also open to candidates who do have experience as a Commercial Lines AM position managing a book of business, or someone with a personal lines background who may have an interest in transitioning to Commercial.


  • The Path: This role features a structured internal trajectory: i.e., Associate AM → Account Manager → Senior Account Manager → Marketing Manager.
  • High-Level Mentorship: As part of the agency’s long-term growth plan, you will work closely with seasoned account managers who have 25+ years of experience, assisting them with accounts as they move toward retirement.
  • Professional Ownership: While you will begin by assisting with projects, proposals, and obtaining quotes, the agency empowers you to take over your own book of business as you demonstrate the necessary skill set, confidence, and poise.


Key Responsibilities

  • Provide prompt, professional service to clients, carrier partners, and team members to retain and grow the commercial lines book.
  • Collaborate with senior team members to obtain quotes, prepare proposals, and manage renewal activities.
  • Explain complex insurance coverage and risks to clients while maintaining meticulous documentation in the agency system.
  • Utilize Applied/EPIC to maintain up-to-date customer files and use carrier portals for quoting new lines of business.
  • Manage certificates of insurance and review contracts for compliance.
  • Prepare detailed renewal applications, including loss summaries and risk evaluations.


Qualifications & Skills

  • License: Must hold an active Michigan Property and Casualty license.
  • Experience: Ideally 1-3 years of experience.
  • Technical Proficiency: Strong skills in Microsoft Word and Excel for creating complex proposals and spreadsheets.
  • Communication: Exceptional poise and the ability to communicate effectively with both clients and internal teams.
  • Designations: CISR, CIC, or CRM designations are preferred.


Schedule & Benefits

  • Schedule: This is an in-office position to facilitate hands-on development, mentorship, and team integration.
  • Hours: Monday – Thursday: 8:00 AM to 5:00 PM; Friday: 8:00 AM – 4:30 PM (Closes at 4:00 PM on Fridays from Memorial Day through Labor Day).
  • Compensation: A very competitive salary range.
  • Benefits: Comprehensive package including medical/dental/vision, 401K with match, employer-paid life insurance, cell phone reimbursement, and educational expense reimbursement for professional designations.
Not Specified
Medical Scribe
$17 to $25.65 per hour
Wyoming, MI 6 days ago

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

 Company: Oak Street Health

Title: Medical Scribe (Full-time in Primary Care Setting)

Role Description

The purpose of a Medical Scribe at Oak Street Health is to support our primary care providers with clinical documentation so that they can focus on providing exceptional care to our patients. Scribes assist providers throughout the patient care journey - huddling each morning to plan for the day's visits, joining them in the exam room to observe and document, and touching base after the visit to assist with next steps.

Beyond the typical Scribe role, these important care team members serve as clinical documentation assistants to their paired provider. Internally, we call them CISs (Clinic Informatics Specialists) in recognition of their important role in supporting accurate, specific, and timely clinical documentation. In addition to observing and documenting all patient encounters in real time, our Scribes become experts in our value-based care model and the documentation and care of chronic conditions, including ICD-10 and CPT coding. Scribes use this expertise to help providers identify and help close care gaps. Scribes receive extensive on-the-job training in clinical workflows, value-based medicine, preventative care for chronic conditions, accurate and specific documentation, population health data streams, and team based care.

Because our patients and providers rely on our Scribes, the ideal candidate should commit at least 1-2 years to this role. This is an excellent opportunity for pre-med track individuals looking to gain practical, paid experience in a clinical setting before applying to an MD/DO/PA/NP program, as well as those pursuing careers in Health Informatics, Public Health, Healthcare Administration, Medical Coding, and other related fields. 

Check out this pamphlet for a sneak peek into the life of an Oak Street Medical Scribe!

Responsibilities:

  • Documenting Patient Encounters ~ 80% 

    • Joining the provider in the exam room to observe patient visits

    • Documenting patient encounters in a structured note, including the history of the present illness, assessment, plan, and physical exam

    • Assigning appropriate CPT and ICD-10 codes

    • Preparing After Visit Summaries

    • Consulting with provider to ensure accurate and specific documentation

  • Clinical Documentation Improvement ~ 10%

    • Requesting and reviewing medical records 

    • Leveraging Oak Street's population health tools to support clinical documentation improvement

    • Preparing for and supporting Daily Huddles and Clinical Documentation Reviews 

    • Consulting with provider on clinical documentation opportunities

  • Administrative support for your provider and care team ~ 10%

    • Placing orders orders and referrals

    • Addressing tasks

    • Supporting the care team with additional responsibilities related to clinical documentation

  • Other duties as assigned

What we're looking for

Knowledge

  • Knowledge of medical terminology and common medications, either from a pre-medical degree or prior clinical experience [required]

  • Prior clinical experience, including shadowing and/or volunteering [strongly preferred]

  • Prior scribe or transcription experience [preferred but not required]

Skills

  • Advanced listening and communication skills [required]

  • Strong computer literacy and ability to learn new technical workflows [required]

  • Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve [required where indicated]

Abilities

  • Ability to adapt to new workflows and to quickly learn new concepts and skills [required]

  • Ability to type 70+ words per minute [strongly preferred]

  • Ability and willingness to take direction and be a member of a team providing patient care, including adapting to the provider's working style [required]

  • Ability to be a self-starter within your role scope

  • Excellent job attendance including ability to work in-person in our clinics (Our providers count on you.) [required]

  • Ability to commit to at least 1 year in role (2+ is ideal) [required]

  • Ability to work approximately 40-45 hours per week during clinic hours (full time position) with predictable hours and break times [required]

  • Compliance with hospital and Oak Street Health policies, including HIPAA [required]

  • US work authorization [required]

Behaviors

We strive for team members who represent our service standards and are:

  • Competent

  • Dependable

  • Inclusive

  • Seamless 

  • Someone who embodies being 'Oaky'

What does being 'Oaky' look like?

  • Radiating positive energy

  • Assuming good intentions

  • Creating an unmatched patient experience

  • Driving clinical excellence

  • Taking ownership and delivering results

  • Being relentlessly determined

Why Oak Street Health?

Oak Street Health is on a mission to 'Rebuild healthcare as it should be', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient's communities, and focused on the quality of care over volume of services. We're an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody 'Oaky' values and passion for our mission.

Oak Street Health Benefits: 

  • Mission-focused career impacting change and measurably improving health outcomes for medicare patients

  • Paid vacation, sick time, and investment/retirement 401K match options

  • Health insurance, vision, and dental benefits

  • Opportunities for leadership development and continuing education stipends

  • New centers and flexible work environments

  • Opportunities for high levels of responsibility and rapid advancement

 

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply. 

Learn more at  Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$17.00 - $25.65

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

  • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

  • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit  anticipate the application window for this opening will close on: 04/30/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

permanent
Mechanical Project Manager
Salary not disclosed
Grand Rapids, MI 3 days ago

Mechanical Project Manager

Location: Grand Rapids, MI

Kodiak Labor Solutions, a Comfort Systems company, is hiring a Mechanical Project Manager for a growing mechanical contractor in the Grand Rapids market.


Position Summary

This Mechanical Project Manager will lead commercial and/or industrial HVAC and plumbing projects from preconstruction through closeout. You’ll be responsible for schedule, budget, subcontractor coordination, and client communication while ensuring projects are delivered safely and profitably.

This is a high-visibility leadership role with strong executive support and a steady backlog of work.


Key Responsibilities

  • Manage mechanical construction projects from kickoff to completion
  • Develop and maintain schedules and project budgets
  • Oversee subcontractors and coordinate with field supervision
  • Review drawings, specs, and submittals
  • Lead owner and GC meetings
  • Manage RFIs, change orders, procurement, and billing
  • Track costs and forecast financial performance
  • Ensure safety and quality standards are met


Required Qualifications

  • 2+ years Mechanical Project Management experience
  • Commercial or industrial HVAC/plumbing background
  • Strong budgeting and cost control skills
  • Ability to manage multiple projects
  • Strong leadership and client communication skills


Compensation & Benefits

  • Competitive base salary (DOE)
  • Company bonus structure
  • Vehicle allowance + gas card
  • Relocation assistance available
  • Full benefits package


Why This Role Matters

Backed by the strength and stability of Comfort Systems, this opportunity offers long-term growth with a contractor that continues to expand its footprint in West Michigan. The right PM will directly impact profitability, client retention, and market growth.

Not Specified
Project Architect
✦ New
🏢 Yochana
Salary not disclosed
Grand Rapids, MI 1 day ago

Desired Skills/Experience

  • 5+ years of experience in successfully managing architectural projects, preferably in the retail sector.
  • Experience in all phases of the A/E project cycle is required.
  • Architectural design software skills including Revit, AutoCAD, and other architectural design software.
  • Familiarity with SketchUp, Enscape, and other 3D rendering software tools.
  • Proficency in Microsoft Word, Excel, PowerPoint, and project management software (MS Project or similar).
  • Experience managing multidiscipline project budgets and keeping projects on budget.
  • Familiarity with MEP and Structural building systems and building codes is required.
  • Experience in project management tools such as Procore, Autodesk Build, PlanGrid, and other software.
  • Strong knowledge of architectural design principles, construction methods, and building codes.
  • Excellent communication and leadership skills.

Highly organized with the ability to manage multiple priorities simultaneously.

Not Specified
Operations Manager
✦ New
Salary not disclosed
Grand Rapids, MI 1 day ago

Operations Manager

Reports to: General Manager


About the Role

We’re hiring an experienced Operations Manager to lead end-to-end execution of projects—from materials arriving in the warehouse through to final installation.

This role is critical in ensuring projects are delivered efficiently, safely, and to a high standard, while meeting customer expectations every step of the way.

You’ll oversee both installation crews and warehouse operations, making sure jobs are properly prepared, scheduled, and executed without delays or last-minute issues.

Success in this role comes from building strong systems, driving accountability, and continuously improving processes. When challenges arise, you’ll focus on identifying root causes, strengthening operations, and developing your team.

This is a high-ownership leadership position suited to someone who thrives in structured, fast-paced environments and takes pride in delivering operational excellence.


Key Responsibilities

  • Lead and manage installation teams (including subcontractors where applicable)
  • Oversee warehouse operations and team performance
  • Ensure job readiness (materials, permits, scheduling, coordination)
  • Maintain high standards of installation quality and safety
  • Manage timelines and ensure projects are delivered on schedule
  • Act as a key point of contact for customers during the installation phase
  • Drive operational improvements to reduce delays and increase efficiency


Key Metrics (KPIs)

  • Project delivery volume and completion rates
  • Installation quality and rework levels
  • Customer satisfaction during delivery phase
  • Warehouse accuracy and readiness
  • Team performance, accountability, and retention
  • Overall operational efficiency and coordination


Requirements

Experience:

  • Proven leadership experience in construction, trades, home services, or similar industries
  • Experience managing field teams and/or warehouse operations
  • Strong understanding of scheduling, logistics, and project coordination
  • Comfortable working across both office and on-site environments
  • Experience with operational systems (e.g., EOS) is a plus


What We Value

  • Honesty & Transparency – Clear, proactive communication
  • Resilience & Positivity – A solutions-focused mindset
  • Strong Listening Skills – Understanding team and customer needs
  • Adaptability – Openness to change and continuous improvement
  • Accountability – Taking ownership and leading with integrity
  • Proactive Execution – Following through without needing reminders
Not Specified
Nuclear Engineer
Salary not disclosed

Job Title : Nuclear Engineer (Naval Reactors Engineer) Category / Component : Officer • Active Overview Design, regulate, and oversee the Navy's nuclear propulsion program, including reactor design, fleet operations, and eventual defueling and decommissioning of nuclear powered ships and submarines from Naval Reactors Headquarters and associated Department of Energy laboratories and shipyards.

Key Responsibilities Provide technical direction in areas such as reactor and fluid systems design, reactor physics, materials development, component design for steam generators, pumps, and valves, instrumentation and control for reactor and propulsion plants, testing and quality control, radiation shielding, and chemistry and radiological controls; review designs and analyses from laboratories, shipyards, and industry partners; coordinate with fleet units to ensure safe and reliable nuclear plant operation.

What to Expect Assume significant technical responsibility early in your career as part of a lean headquarters staff; work primarily in an analytical and oversight role rather than operating plants at sea; balance long term engineering projects with time sensitive fleet and shipyard issues; frequent coordination with senior civilian engineers, naval officers, and technical teams; high expectations for attention to detail, judgment, and written and oral communication.

Work Environment Work mainly at Naval Reactors Headquarters in the Washington, District of Columbia area with regular engagement with Department of Energy laboratories, nuclear training sites, shipyards, and nuclear powered ships and submarines; office based work that includes document reviews, technical meetings, inspections, and site visits rather than day to day shipboard watchstanding.

Pathways, Training & Advancement Officer commissioning through programs such as Officer Candidate School or the Nuclear Propulsion Officer Candidate program followed by a structured technical qualification program at Naval Reactors; rotational exposure to laboratories, prototypes, shipyards, and fleet support issues; progressive responsibility leading projects and becoming a subject matter expert, with opportunities for professional military education and advanced graduate study in technical fields.

Entry through the Nuclear Propulsion Officer Candidate program for qualified college students and recent graduates, or selection via Officer Candidate School for those who already hold qualifying degrees; all applicants must meet Nuclear Propulsion Program academic and technical screening standards in addition to general officer commissioning requirements.

Qualifications All Navy jobs require meeting general enlistment or commissioning standards, which typically include: Eligibility to serve in the United States Navy, which may involve United States citizenship or other legal residency and work status, depending on the program and current law and policy A high school diploma or equivalent for enlisted positions, and a bachelor's or qualifying professional degree for officer positions Meeting age limits that vary by program and are set in law and Navy policy.

Some communities have more restrictive age ranges Meeting medical, vision, and dental standards, including body composition and physical fitness requirements, with some jobs requiring more demanding standards Meeting character and conduct standards, including background screening Achieving required test scores for your program, such as the Armed Services Vocational Aptitude Battery for enlisted roles or officer qualification tests for officer programs Eligibility for a security clearance when required for your rating or designator Additional qualifications can include specific skills, education, licensure, or experience that are unique to a job or community and will be reviewed with you by a recruiter.

Additional qualifications for this job may include: Completion of a rigorous technical degree in engineering, physics, mathematics, or a closely related field that includes strong backgrounds in calculus and physics; outstanding academic record, particularly in technical coursework; United States citizenship and eligibility for a high level security clearance; strong technical aptitude and comfort with detailed analytical work.

Education Education benefits are available through standard Navy programs such as Tuition Assistance, the Post-9/11 GI Bill, ACE-recommended college credit for Navy training, Navy COOL-funded certifications, USMAP apprenticeships, and other Navy College Program opportunities.

Specific options depend on the Sailor's status, training, and current Navy policy.

Pay, Benefits & Service Pay, benefits, and service commitments follow standard Navy Active and/or Reserve policies for this type of role, including basic pay, allowances when eligible, health coverage, and retirement options.

Exact entitlements, special pays, and service obligations depend on program, component, years of service, and current law and Navy guidance.

Incentives Incentives such as bonuses, special pays, and loan repayment may be available at times for specific ratings or communities, but they change frequently and cannot be guaranteed.

Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source.

Notes and Disclaimers This description is a general overview of typical duties, training, and opportunities in this community.

It does not replace official Navy instructions, policies, or contracts and does not guarantee specific assignments, training, incentives, or outcomes.

Actual opportunities depend on Navy needs, individual performance, screening results, and current law and policy.

Not Specified
Controls Engineer
Salary not disclosed
Grand Rapids, Michigan 1 week ago

Controls Engineer

Grand Rapids, MI

Position Summary

We are seeking a Controls Engineer with strong Siemens PLC experience who can step into an active automation project and contribute immediately. This role works closely with Mechanical Engineering, Project Management, and Sales to design, program, and support control systems for bulk material handling equipment and integrated automation solutions.

Key Responsibilities:

  • Program and support Siemens PLC and HMI systems
  • Design electrical schematics using AutoCAD Electrical
  • Support FAT, troubleshooting, and system testing
  • Ensure compliance with safety standards and electrical codes
  • Assist with documentation and continuous improvement efforts

Current Project Overview:

  • Programming phase is underway at 45–50 hours per week (Monday–Friday)
  • Approximately 2–3 weeks of programming remaining
  • Factory Acceptance Testing (FAT) begins the week of February 23 and is expected to last about 3 weeks with the customer onsite
  • Equipment commissioning is expected to begin around June

Qualifications:

  • Bachelor's degree in Engineering or equivalent experience
  • Hands-on Siemens PLC experience (required)
  • Experience with AutoCAD Electrical
  • Knowledge of AC/DC electrical systems and NEC/NFPA standards
  • Ability to read pneumatic and hydraulic diagrams
  • Strong troubleshooting skills and ability to manage multiple tasks

Additional Details:

  • Up to 20% travel, particularly during FAT and commissioning

This is a great opportunity for a Controls Engineer who enjoys hands-on work, active projects, and seeing systems through from programming to commissioning.

Not Specified
Service Manager
Salary not disclosed
Grand Rapids, MI 1 week ago

Our client, a respected and growing industrial equipment manufacturer, is seeking a Parts & Service Manager to lead and elevate their aftermarket operations. This is a highly visible leadership role reporting directly to the President, responsible for overseeing service, parts, and customer support functions while helping shape long-term growth strategy.


This opportunity is ideal for a technically grounded leader who thrives in customer-facing environments, enjoys developing people, and sees service operations as both a performance engine and a revenue driver.


In the first year, this role will require approximately 50% travel (primarily across the U.S. and Canada) as you build relationships and assess field operations. Long-term travel expectations average closer to 25%.


What You’ll Own

  • Lead and develop a team of 7-10 direct reports
  • Oversee daily operations of service and parts functions, ensuring responsiveness, quality, and profitability
  • Drive customer satisfaction and retention through proactive relationship management
  • Partner with executive leadership to enhance aftermarket strategy and long-term service growth
  • Identify and cultivate strategic partnerships to expand service capabilities and revenue streams
  • Improve systems, processes, and KPIs across service delivery and parts distribution
  • Support sales initiatives through technical expertise and consultative customer engagement
  • Monitor performance metrics and implement continuous improvement initiatives


Projects You’ll Work On

  • Evaluating and optimizing field service structure and deployment strategy
  • Building scalable parts inventory and supply chain processes
  • Strengthening customer service programs and preventative maintenance offerings
  • Establishing and expanding strategic vendor and service partnerships
  • Enhancing revenue generation through service contracts and aftermarket programs
  • Implementing performance metrics to drive operational accountability


What Experience You Should Bring

  • 7+ years of leadership experience within service, parts, or aftermarket operations
  • Proven ability to manage and develop technical teams
  • Strong customer-facing skills with a sales-oriented mindset
  • Technical background within industrial equipment, machinery, manufacturing, or similar industries
  • Experience managing P&L or departmental budgets
  • Comfort with regular travel across North America
  • Engineering background is a plus, but not required
  • Strategic thinker who can balance day-to-day execution with long-term planning


Why This Role Stands Out

  • Direct access to executive leadership and influence over company strategy
  • High base compensation with strong discretionary bonus structure
  • Opportunity to shape and modernize service operations
  • Stable, growth-oriented organization with a strong industry reputation
  • Significant ownership and autonomy in building partnerships and improving processes


This is a rare opportunity for a service leader who wants both operational ownership and strategic impact.

Not Specified
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