Engineering Structures Scimago Jobs in Addison, TX

Location: Richardson, TX (HQ)

Company: Sara’s Mediterranean Market

Reports to: COO / CEO

Department: Merchandising & Operations

Sara’s Mediterranean Market is a high-volume, family-owned specialty grocery and food retailer preparing for its next phase of growth, including a second flagship location and future expansion. We are seeking an experienced Director of Purchasing & Supply Chain to lead all procurement, category management, and inventory strategy across the business.

This role is responsible for owning margin, availability, and vendor strategy across grocery and related categories. The ideal candidate brings deep grocery procurement experience, strong vendor negotiation skills, and the ability to build scalable systems and discipline as the company grows.

This is a hands-on leadership role with high visibility and direct impact on profitability and operational excellence.

• Own purchasing strategy across all grocery and related categories, including dry goods, specialty imports, frozen, dairy, beverage, and private label.
• Lead SKU rationalization, assortment planning, and category performance reviews.
• Develop and execute category-level margin, pricing, and promotion strategies.

• Lead all vendor negotiations, including cost reductions, payment terms, freight, rebates, and promotional funding.
• Build and maintain strong supplier relationships while continuously improving cost structure and service levels.
• Identify and onboard new vendors aligned with quality, authenticity, and margin objectives.

• Establish inventory discipline including open-to-buy, turns, min/max, and forecasting processes.
• Reduce out-of-stocks, overstocks, and dead inventory.
• Partner with operations and finance to align purchasing with sales forecasts and cash-flow targets.

• Implement scalable purchasing systems, controls, and reporting.
• Improve PO accuracy, receiving compliance, and shrink reduction.
• Develop backup coverage and eliminate single-point dependencies in purchasing processes.

• Partner closely with COO, GM, Finance, Operations, and Merchandising teams.
• Provide clear reporting on margins, turns, vendor performance, and category health.
• Hire, train, and develop future buyers or category managers as the business scales.

• 7+ years of progressive experience in grocery procurement, category management, or supply chain leadership.
• Experience in a $50M+ grocery or specialty retail environment.
• Proven success managing multi-category purchasing and vendor negotiations.
• Strong financial acumen with demonstrated impact on margin and inventory turns.
• Advanced Excel and ERP / inventory system proficiency.

• Experience with retailers such as H-E-B, Central Market, Sprouts, Whole Foods, Costco, or similar.
• Private label or proprietary brand experience.
• Multi-unit or expansion-stage company experience.

• Highly organized and detail-oriented
• Data-driven decision maker
• Comfortable holding vendors and internal teams accountable
• Strong communicator with executive presence
• Able to operate independently and make decisive recommendations
• Comfortable working in a fast-paced, entrepreneurial environment

• High-impact leadership role with direct influence on profitability and growth
• Opportunity to build best-in-class procurement systems from the ground up
• Work with a passionate, quality-driven leadership team
• Be part of a respected, family-owned brand entering its next growth chapter

Competitive base salary plus performance-based incentive tied to margin improvement, inventory turns, and supply-chain KPIs. Full benefits included.

Apply directly via LinkedIn or email your resume to:

Water Utility Financial Analyst/Consultant

NewGen Strategies & Solutions is a management consulting firm with offices nationwide. We specialize in three core practices, Energy, Water, and Solid Waste, providing strategic insight and practical solutions to help our clients achieve their goals.

Our vision is to be the consulting company that makes a difference for our clients, our employees, and our communities. Guided by our core values, make an impact, foster innovation, expect quality, cultivate community, and be a trusted advisor, we are committed to excellence in everything we do.

At NewGen, our employees are our greatest asset, and every team member—at every level—has a voice.

The Financial Analyst/Consultant role in the Water Practice is an entry-level position with opportunity for advancement. We’re looking for SOLVERS—people who approach challenges with curiosity and enjoy solving complex problems, much like tackling puzzles. In this role, you’ll work directly with industry experts to build your skills while supporting water utility clients across the country.

Key Roles

• Develop financial models in Microsoft Excel to help utilities forecast their costs, revenues, and performance indicators
• Analyze large data sets (including financial, demographic, and billing/consumption data) to inform the development of financial models
• Create understandable data visualizations using charts and user-friendly dashboards
• Clearly communicate results to clients in written reports and PowerPoint presentations
• Carry out quantitative and qualitative research (e.g., benchmarking utility bills) to inform decision making
• Develop subject matter expertise in water infrastructure while also providing analytical support to colleagues in our energy and solid waste practices

Required Qualifications

• Undergraduate degree or higher in Finance, Economics, Accounting, Business Administration, Data Analytics, or another quantitative field
• 1 to 3 years of experience in a finance- or data-related role
• Strong working knowledge of Microsoft Excel
• Familiarity with fundamental financial concepts (such as inflation, depreciation, discount rates, operating costs, capital planning, debt service coverage, etc.)
• Basic knowledge of Microsoft Word and PowerPoint

Preferred Qualifications

• Experience with advanced Excel features such as VBA, Power Query, Power Pivot, and Power BI
• Experience in the utilities industry
• Knowledge of programming languages for data analysis, such as Python, R, or SQL

Qualities

At NewGen, we’re looking for SOLVERS, people who approach challenges with curiosity and thrive on solving complex problems. A SOLVER is:

• Structured — organized, methodical, and grounded in sound reasoning
• Ownership-driven — takes initiative and accountability for outcomes
• Logical— approaches problems with clear, evidence-based thinking
• Versatile— adapts quickly to changing needs, roles, and client priorities
• Elevating— lifts others through collaboration and positive influence
• Resourceful — finds creative, effective solutions even with limited information

Additional qualities include:

• Passion for and proficiency in Microsoft Excel (you will spend most of your day in spreadsheets!)
• Exceptional attention to detail
• Excellent written and verbal communication skills
• Highly organized, with the ability to self-manage multiple priorities and deadlines
• Ability to transform, combine, analyze, and summarize large (and often messy) data sets

What We Offer

Join our team of experts dedicated to making a positive impact on our clients' water consumption and costs. We offer a competitive compensation package, benefits, and opportunities for professional growth in a supportive and collaborative work environment.

• Base compensation of $68,000 - $75,000. The range provided is NewGen's reasonable estimate of the base compensation for these roles. The actual amount may be higher or lower, based on non-discriminatory factors such as location, experience, knowledge, skills, and abilities.
• Annual bonuses of 8%, contingent on personal and company performance
• 401K plan with matching contributions
• Medical and dental insurance
• Paid vacations and holidays
• Paid maternity and paternity leave
• Meaningful opportunity for career progression within the organization
• Flexible work schedules (while being mindful of client deadlines)
• Ongoing training
• Office snacks and occasional group lunches and team-building activities

Additional Information

Location: Richardson, TX. In-person with the option to work from home two days per week.

Employee Type: Full-time. Exempt. Some overtime and travel will be required.

Legally Authorized to Work in United States: To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. NewGen is an equal opportunity employer and complies with all federal, state, and local fair employment practices laws. NewGen strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, gender identity, sexual orientation, marital status, sex (including pregnancy), age, disability, past, current, or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law.

At ASSA ABLOY Global Solutions Hospitality, our strength resides in our ability to strategically deliver leading-edge products and support to those we serve. In this competitive market, we’re proud to set the standard for success within our industry. To further promote and advance our business, we are seeking to add an experienced Project Manager to our team. This individual will help drive success by ensuring excellence in project delivery and adherence to customer centric practices.

In this position, you will work collaboratively with multiple stakeholders, both internal and external partners, as well as the larger ASSA ABLOY organization. Our organizational structure is designed to ensure that our operational requirements are clearly defined, documented and implemented so that expected standards can be achieved and maintained, issues effectively managed to resolution and business risks are minimized via prompt and strategic action.

Job Summary

Project Manager works collaboratively with Key Account Stakeholders maintaining a concentrated focus on excellence in project delivery and the overall execution is in accordance with established Key Account Contractual stipulations.

ASSA Abloy Global Solution Projects are multi-faceted and comprise varying access solutions, including mobile access technology for a host of new hotel construction and renovation projects. Project will vary in size, scope and technological complexity.

There is a continual stream of new projects assigned to the PMO throughout the month. Thus, proactive communication by the assigned project manager is critical throughout the life cycle of each project. As part of the functional requirements of the role, the Project Manager will process a large number of system related transactions in various software programs utilized by the organization.

Our ideal candidate will be able to operate efficiently in a very fast paced environment, be a self-starter, possessing a high degree of initiative to learn, effective communicator, detail oriented and maintain efficient overall desk management.

Skill Requirements:

• Exceptional collaborative skill
• Client interface and coordination experience
• Adept at overall desk management and scheduling coordination
• Ability to manage multiple projects with competing priorities
• Possess exceptional time management skills
• Must possess excellent written and verbal communication ability
• Must be solutions oriented and have sound decision making ability
• Great interpersonal skills and culture fit

Education and/or Work Experience Requirements:

• Bachelor’s Degree or equivalent experience
• Previous experience as a Project Manager
• PMP Certified is a plus
• Experience with Microsoft Office Suite, Smartsheets and Teamwork is preferred

We are the ASSA ABLOY Group

Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 51,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

Hello Job Seekers,

Hope you are doing well

This is Mohit Saini from Pride Health, Pride Health is a leading minority-owned healthcare recruitment & staffing firm. I am hiring for the below mentioned roles, Please let me know if you are available or looking for a job change. Please refer your friends/colleague if you are not looking for this opportunity.

Job Title: Datacenter Technician

Location: Plano TX 75024

Shift: Day - 9 AM to 5 PM

Duration: 12 Months Contract (with the possibility of extension)

Rate Range: $25-28 per hour

Job Summary

IT Operations Specialist (Data Center)

Overview

The IT Operations Specialist (Data Center ) provides onsite operational support at the facility in Plano, TX.

This role supports physical infrastructure activities, inventory control, documentation, and coordination with project managers, technical teams, and vendors. The position requires daily onsite presence and responsiveness for on-demand operational assignments. Core Technical Knowledge: Foundational understanding of data center infrastructure, including servers, storage systems, and structured cabling Basic familiarity with rack layouts and physical hardware configurations Ability to read and interpret equipment quotes, packing slips, bills of materials, and technical documentation Understanding of standard data center safety, compliance, and operational practices Experience with shipping/receiving Operational Responsibilities: Perform shipping and receiving functions for data center hardware and related equipment Inspect deliveries for accuracy and damage; reconcile against purchase orders and packing documentation Process equipment returns (RMA), ensuring proper documentation, packaging, and tracking Maintain accurate inventory and asset tracking records Assist with diagramming and updating data center rack configurations Ensure proper handling, storage, and physical care of IT equipment Maintain clean, organized, and secure data center staging and storage area Equipment racking, connectivity, and cable management Inventory Management of Onsite Supplies Issue Identification & Escalation: Identify discrepancies, delays, or equipment issues and escalate appropriately to the Project Manager, technical team, or vendor Coordinate with vendors to resolve shipping or hardware issues Ensure issues are fully resolved and properly documented Documentation & Compliance: Maintain detailed and accurate operational records Follow all onsite facility policies and access requirements Adhere strictly to established Standard Operating Procedures (SOPs) Support audit and compliance readiness through organized documentation practices Professional Expectations: Required onsite presence at the Data Center (Dallas–Fort Worth area) Available and responsive for on-demand assignments Strong organizational skills and attention to detail Ability to work independently while coordinating cross-functionally Clear written and verbal communication skills Demonstrated accountability and ownership of assigned responsibilities

Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.

Thanks & Regards,

Mohit Saini

Team Lead, EST

Job Purpose

The Hotline Support Technician/ Engineer role is to delight customer through assisting with online support and telecommunication. This is a highly impactful role, requiring a generalist’s mindset and an eagerness to learn and develop a broad expertise of CPS’s products, across the electrical, and software domains. As technical support personnel, you would be responsible for assisting customer with CPS inverters issues at site through phone and remote monitoring portal.

Duties and Responsibilities

• Support installers and field technicians across phone and email channels by answering common questions, troubleshooting technical issues, and resolving technical requests.

• Provide feedback for the enhancement and development of existing products based on customer and installer input.

• Monitor Solar sites for customer and provide regular update on the inverter error.

• Provide response to all online open tickets on the monitoring portal.

• Perform diagnostic activites on portal and clear the faults/ errors remotely for inverter at customer sites and assist service team.

• Organize fleet or batch actions and coordinate service projects for customers (manage communications, organize action plans, coordinate within CPS, communicate proactively and in steady, structured way for customer resolutions – secure customer delight during such efforts)

• Be professional in all aspects of work quality, communications, company and individual presentation

• Provide remote technical assistance to our field techs and Engineer while they are on site. Qualifications:

• At least High School diploma is required or 4 year degree bachelors in similar domain.

• Proficiency with Microsoft Office, Adobe PDF, Document Management. experience is preferred

• Vocational, technology training coursework including hands-on training

• 1 year of experience with solar and/or energy industry services, commissioning, and applications preferred, but on-the-job training is available in some cases

• Knowledge of solar PV inverter and technology (residential, commercial, utility, power conversion)

• Good verbal and written communication skills. Diplomatic and artful communicator when challenged by field or service issues

• Good skills using email, text, phone, Excel, Word

• Multiplexer, agile, speed and problem solving oriented, systematic, organized. Working Environment

• Regularly spend long hours sitting and using office equipment and computers.

• Regularly spend long hours answering phone calls and emails.

• Regularly move from sitting to standing positions effortlessly.

• Regularly spend long hours in intense concentration reviewing and entering information into a computer.

• Regularly use hands and fingers to handle, control or feel objects.

• Regularly see details of objects that are less than a few feet away.

• Regularly speak clearly so listeners can understand.

• Regularly understand the speech of another person.

• Frequently work in on projects that require deadlines.

• Frequently bend to file and maintain files. • Occasionally lift 5-10 pounds.

• Require coverage off shift hours upon request/ as needed.

Job Title: Underwriter - Miscellaneous Medical & Life Sciences

Division: Specialty Risks

Reports To: As per Beazley's organisation chart

Key Relationships: Brokers, Underwriters, Claims staff, Coverholders, external Clients and Suppliers

Job Summary:

To underwrite a Miscellaneous Medical & Life Sciences account within the Healthcare Team and provide counsel and advice on Underwriting related issues. Provide technical expertise in this business area and maintain and improve market reputation of the Beazley brand.

Key Responsibilities:

Underwriting

• Develop and underwrite a profitable portfolio of Miscellaneous Medical & Life Sciences business as part of the Healthcare team.
• Structure tailor-made solutions by considering the team underwriting parameters and underwriting policy and using underwriting knowledge and experience to win new business and retain existing.
• Monitor premiums, costs and claims ratios per contract and take corrective measures if necessary to ensure long term profitability at account level.
• Evaluate appropriate risk premium by considering the risk costs, reinsurance cessions, capital exposure as well as the underwriting and general administration costs to ensure profitability, using rating models as applicable.
• Monitor peer underwriters in their daily work to ensure profitability as well as efficient and cost effective administration of the French and continental European Miscellaneous Medical & Life Sciences account.
• Monitor and supervise assistants in their daily work to ensure compliance with underwriting philosophy and policy and consistency within the team and Specialty Risks.
• Comply with Beazley's underwriting control standards for business written through Lloyd's, or Beazley's internal MGAs.
• Develop a good working relationship with the claims managers on this class of business.

Client Management

• Advise, assist and service clients on insurance and risk matters to ensure clients' satisfaction.
• Foster positive relationships with clients to get a mutual understanding of both their and Beazley's needs.
• Maintenance of good business relationships with brokers.
• Maintain awareness of overall Beazley product range and take advantages of opportunities to introduce other Beazley products to clients.

General

• Leverage networking opportunities within the business to develop standardised underwriting policy and best practice within Beazley.
• Develop best practice and disseminate business and class knowledge within the Healthcare and Specialty Risks team.
• Work with peers within Healthcare and Specialty Risks to maximise business opportunities and profitability within the department. This will include but not be limited to sharing market information, marketing sources and cross selling opportunities.
• Share and gather knowledge within the Beazley Group to ensure dissemination of best practice and maximise business opportunities and profitability across the Group.
• Production of presentations and marketing literature as required.
• Production of business plans/research documents for the Miscellaneous Medical & Life Sciences account as required.

It is important that within all your interactions both internally and externally you adhere to Beazley's core values - Being Bold, Striving for Better, and Doing the Right Thing - as they contribute to an internal environment of teamwork and promote a positive brand image and experience to our external customers. We also expect Beazley employees to:

• Comply with Beazley procedures, policies and regulations including the code of conduct
• Undertake training on Beazley policies and procedures as delivered by your line manager, the Culture & People or assurance teams (compliance, risk, internal audit) either directly, via e-learning or the learning management system
• Display business ethics that uphold the interests of all our customers
• Ensure all interactions with customers are focused on delivering a fair outcome, including having the right products for their needs
• Comply with any specific responsibilities necessary for your role as outlined by your line manager, the Culture & People or assurance teams (compliance, risk, internal audit) and ensure you keep up to date with developments in these areas. This may include, amongst others, Beazley's underwriting control standards, Beazley's claims control standards, other Beazley standards and customer relationship management
• Carry out additional responsibilities as individually notified, either through your objectives or through the learning management system. These may include membership of any Beazley committees or working groups

Personal Specification:

Skills and Abilities

• Proficient underwriting skills
• Accurate and numerate
• Computer skills - good working knowledge of MS Office, advanced Excel skills
• Strong analytical skills with attention to detail
• Able to communicate effectively with others, both verbally and in writing
• Ability to manage time, meet deadlines and prioritise
• Motivational skills

Knowledge and Experience

• General commercial and financial knowledge
• Experience in insurance industry
• Experience of Healthcare underwriting
• Thorough knowledge of underwriting policy, philosophy and practice
• Advanced knowledge of underwriting processes and systems
• Client service experience

Aptitude and Disposition

• Result focused, self-motivated, flexible and enthusiastic
• Professional approach to interact successfully with managers/colleagues/external suppliers
• Team worker as well as able to work on own initiative
• Customer focused, with a strong ethic of service and fairness to the customer

Competencies

• Achievement drive
• Analytical thinking
• Strategic thinking
• Service focus
• Team working
• Forward thinking
• Conceptual thinking

Essential Criteria

• Minimum 5 years of underwriting experience in healthcare-related insurance segments such as Miscellaneous Medical, Allied Healthcare, or Healthcare Professional Liability, including risk assessment, pricing, and portfolio management.
• Advanced analytical and financial skills with the ability to interpret underwriting guidelines, perform exposure evaluations, and make data-driven decisions.
• High proficiency in Microsoft Excel (including pivot tables, VLOOKUP, and complex formulas) and strong communication skills for negotiating terms and presenting underwriting decisions to brokers, clients, and internal stakeholders.

The rewards:

• The opportunity to connect and build long-lasting professional relationships while advancing your career with a growing, dynamic organization
• Attractive base compensation and discretionary performance related annual bonus
• Competitively priced medical, dental and vision insurance
• Company paid life, and short- and long-term disability insurance
• 401(k) plan with 5% company match and immediate vesting
• 22 days annual PTO (full-time, prorated for 1st calendar year of employment), plus paid public holidays with the ability to flex the religious bank holidays to suit your religious beliefs. Additional PTO purchase is available up to a maximum of 5 days per calendar year.
• Up to $700 reimbursement towards home office setup
• Free in-office lunch, travel reimbursement for travel to office, and monthly lifestyle allowance in support of your wellbeing
• The opportunity to save for, and purchase, shares of Beazley stock
• Six months fully paid parental leave, regardless of how you come to parenthood
• Company paid sabbatical up to 12 weeks after 10 years of continued service
• Support with exam/study leave and fees for relevant qualifications related to furthering education
• Up to 2.5 days matched paid leave for volunteering at a charity of your choice and 5 days paid leave to provide or arrange care for a dependent with a long term care need annually
• Smart working policy and flexible working culture, trusting our employees to do what works best for them, their role and the needs of the business

Salary for this role will be tailored to the successful individual's location and experience. The expected compensation range for this position is $90k - 145k per year plus profit related pay and discretionary annual bonus. You will be able to discuss your salary expectations should you be contacted about this role.

Don't meet all the requirements? At Beazley we're committed to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn't perfectly align with every requirement and qualification in the job specification, we encourage you to apply anyway. You might just be the right candidate for this, or one of our other roles.

Avantor is looking for a dedicated Reliability & Maintenance Mechanic to optimize our NuSil team, delivering results against some of the most complex business and technology initiatives.

This full-time, first shift opportunity is located at our Irving, TX facility. If you have experience as an oil field or industrial machine mechanic, a background in facilities maintenance, groundskeeping, welding, construction, pipeline, fabrication or repairing and maintaining equipment - let's talk!

The team

Avantor's Biomaterials and Operations team is part of our NuSil Technology business unit. This team supports the maintenance and reliability department by helping with the maintenance and workflow of the facility.

What we're looking for

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  Education: High school diploma or equivalent required

  
  
  
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  Experience: 3-5 years relevant mechanical experience

  
  
  

Preferred Qualifications

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  High school diploma or equivalent preferred

  
  
  
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  Technical school preferred

  
  
  
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  Previous facilities maintenance experience repairing and maintaining equipment and machinery preferred

  
  
  

How you will thrive and create an impact

The Reliability & Maintenance Mechanic performs essentially the same duties as Mechanic, but under limited supervision and with an increasingly wider range of duties of a more complex nature, such as: working in more than one of the maintenance trades as hydraulics, plumbing, refrigeration, electrical, sheet metal fabrication, and welding. Interprets blueprints, sketches, layouts, wiring diagrams, drawings, and specifications. Sets up and operates all tools and equipment necessary to perform work assigned. Typically requires completion of a formal apprenticeship or equivalent training and experience. May train and oversee daily duties of Mechanic.

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  Observes mechanical devices in operation and listens to their sounds to locate causes of trouble.

  
  
  
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  Dismantles devices to gain access to and remove defective parts.

  
  
  
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  Examines form and texture of parts to detect imperfections.

  
  
  
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  Inspects used parts to determine changes in dimensional requirements.

  
  
  
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  Adjusts functional parts of devices and control instruments.

  
  
  
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  Repairs or replaces defective parts.

  
  
  
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  Installs special functional and structural parts in devices.

  
  
  
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  Lubricates and cleans parts.

  
  
  
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  Starts devices to test their performance.

  
  
  
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  May set up and operate drill press, grinder, and other metalworking tools to make and repair parts.

  
  
  
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  May initiate purchase order for parts and machines.

  
  
  
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  Repairs electrical equipment.

  
  
  
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  Must be regular and punctual in attendance

  
  
  
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  Responsible for maintaining quality within the scope of the job description.

  
  
  

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.

The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.

We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

About the Role

Impact you will make

The Regional Customer Success Leader plays a pivotal role in driving FinThrive's mission to transform healthcare revenue management through technology and partnership. This leader ensures that our customers realize measurable financial and operational outcomes while maintaining strong executive relationships across their portfolio. By coaching and empowering a high-performing team of Customer Success Directors, this role directly influences revenue retention, client growth, and customer satisfaction. Acting as a strategic connector between our clients and internal teams, the Regional Leader helps shape FinThrive's reputation as a trusted partner and accelerates our success in an evolving healthcare landscape.

Regional Customer Success Leader

What You Will Do

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• Report to the SVP, Growth and lead a regional team of Customer Success Directors
  
  
• Coach, mentor, and develop Customer Success Directors to build a high-performance culture focused on proactive client engagement, strategic account planning, and measurable outcomes.
  
  
• Ensure execution of account strategies that drive revenue retention, client growth, NPS improvement, and achievement of customer success KPIs.
  
  
• Use data-driven insights to identify at-risk accounts, develop intervention plans, and align customer outcomes with FinThrive's strategic objectives.
  
  
• Partner cross-functionally with Sales, Product, Marketing, Implementation, Customer Support, IT, and Finance to ensure seamless customer experience and alignment on account strategy.
  
  
• Lead regular Executive Business Reviews (EBRs) and support escalation management to ensure client satisfaction and value realization.
  
  
• Drive adoption of FinThrive's full suite of revenue cycle technology solutions across your customer portfolio.
  
  
• Represent the voice of the customer internally and influence product roadmaps through structured feedback loops.
  
  
• Collaborate with leadership on forecasting, renewal planning, and upsell strategies to meet financial targets.
  
  
• Travel up to 50% to meet with customers, attend industry events, and strengthen executive relationships.
  
  

What You Will Bring

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• 10+ years of experience in healthcare technology, revenue cycle management, or SaaS-based customer success.
  
  
• 5+ years of leadership experience managing and developing regional or national customer success teams.
  
  
• Proven success in revenue retention, growth, and client satisfaction within complex healthcare organizations.
  
  
• Strong executive presence and communication skills, with the ability to influence at all levels of the client organization.
  
  
• Experience in account strategy, KPI management, and operational execution.
  
  
• Demonstrated ability to collaborate across functions and drive cross-departmental alignment.
  
  
• Excellent analytical, problem-solving, and organizational skills with a data-first mindset.
  
  
• Proficiency with Salesforce, Gainsight, Gong and other CRM or customer success tools.
  
  
• Bachelor's degree required; MBA or advanced degree preferred.
  
  
• Travel required: up to 50%.
  
  

What We Would Like to See

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• Prior experience with revenue cycle SAAS technology and service solutions
  
  
• Strong understanding of healthcare reimbursement, payer-provider workflows, and regulatory requirements.
  
  
• Demonstrated success driving NPS participation, EBR cadence, and customer engagement metrics.
  
  
• Commitment to FinThrive's core values - Customer Centric, Agile, Reliable, Engaged (CARE).
  
  

About FinThrive

FinThrive is advancing the healthcare economy.
For the most recent information on FinThrive's vision for healthcare revenue management visit /why-finthrive.

Award-winning Culture of Customer-centricity and Reliability

At FinThrive we're proud of our agile and committed culture, which makes FinThrive an exceptional place to work. Explore our latest workplace recognitions at careers#culture.

Our Perks and Benefits

FinThrive is committed to continually enhancing the colleague experience by actively seeking new perks and benefits. For the most up-to-date offerings visit /careers-benefits.

FinThrive's Core Values and Expectations

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• Demonstrate integrity and ethics in day-to-day tasks and decision making, adhere to FinThrive's core values of being Customer-Centric, Agile, Reliable and Engaged, operate effectively in the FinThrive environment and the environment of the work group, maintain a focus on self-development and seek out continuous feedback and learning opportunities
  
  
• Support FinThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FCRA, GLBA and other laws applicable to FinThrive's business practices; this includes becoming familiar with FinThrive's Code of Ethics, attending training as required, notifying management or FinThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations
  
  

The physical demands and work environment characteristics described here are representative of those that a colleague must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Know Your Rights
Pay Transparency Notice

FinThrive is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations.
2024 FinThrive. All rights reserved. The FinThrive name, products, associated trademarks and logos are owned by FinThrive or related entities. RV092724TJO

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