Engineering Structures Login Jobs in Lincoln Park
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We’re ALTEN Technology USA, an engineering company helping clients bring groundbreaking ideas to life—from advancing space exploration and life-saving medical devices to building autonomous electric vehicles. With 3,000+ experts across North America, we partner with leading companies in aerospace, medical devices, robotics, automotive, commercial vehicles, EVs, rail, and more.
As part of the global ALTEN Group—57,000+ engineers in 30 countries—we deliver across the entire product development cycle, from consulting to full project outsourcing.
When you join ALTEN Technology USA, you’ll collaborate on some of the world’s toughest engineering challenges, supported by mentorship, career growth opportunities, and comprehensive benefits. We take pride in fostering a culture where employees feel valued, supported, and inspired to grow.
Job Description:
Position Overview:
- We are seeking a highly skilled and experienced Software Defined Vehicle (SDV)
- System Architect to join our team.
- The ideal candidate will play a pivotal role in designing and
- implementing the architecture for our next-generation software-defined vehicles.
- This role requires a deep understanding of automotive systems, software development, and system integration.
Key Responsibilities:
- Requirements Analysis: Analyze customer and stakeholder requirements and derive system constraints for finding optimized solutions for software-defined vehicle systems.
- Design: Develop and define overall system HLD for software-defined vehicle systems, ensuring key constraints like safety, security, privacy, regulatory compliance along with scalability, reliability, and performance in mind.
- Apply a data-driven approach in evaluating design alternatives considering futuristic mindset and document the decisions.
- Interface Development: Develop system interfaces for signal oriented or service-oriented Architectures using standard interface definition language (IDL) and create comprehensive API documentation.
- System Modeling: Model system components using SysML/UML tools.
- DFMEA: Own and craft DFMEAs through the standard development process.
- Support product/feature validation and failure root cause analysis.
- System Integration: Collaborate with cross-functional teams to integrate software with hardware components.
- Verification and validation: Ensure quality and reliability of software and hardware through rigorous testing and validation processes.
- Technical Leadership: Provide technical guidance and mentorship to engineers, ensuring best practices in software development and system design.
- Automation and Quality Measures: Champion automation of software and system quality measures at all stages – requirements, design, development, and integration – leveraging tools and techniques like TDD, Gherkin (BDD), TestRail, and Google Test.
Qualifications:
- Education: Bachelor’s or Master’s degree in computer science, Electrical or Electronics
- Engineering, Mechatronics, Robotics, or a related field.
Experience:
- Minimum of 8 years of experience in software architecture, system design, and integration within the automotive industry.
- 5 years of experience in Systems Engineering, preferably in the Automotive domain.
- 5 years of proven working experience in Software Engineering – embedded.
- 3 years of programming experience in C / C++ / Python.
- 3 years of work experience in Agile project involvement.
- Familiarity with ASPICE, ISO 26262, and SAE standards.
- Familiarity with connected vehicle distributed systems, embedded automotive development boards (Qualcomm, Renesas, NXP, etc.).
- Knowledge of SysML and modeling language/tools.
- Automotive domain experience in component-level system design and integration using automotive network technologies (LIN, CAN, Ethernet)
- Knowledge of AUTOSAR software stack, Android software stack, domain controller architecture, and software-defined architecture.
- Knowledge of communication protocols like MQTT, gRPC, SOME/IP.
- Experience with unit, integration, regression, user testing, and load testing.
- Exceptional analytical and problem-solving skills.
- Excellent leadership and interpersonal skills.
- Great collaboration and communication skills.
Preferred Qualifications:
- Experience in hands-on development and troubleshooting of embedded systems.
- Experience in functional safety and cybersecurity.
- Understanding of SOLID design principles and clean code practices.
- Experience with CI/CD tools and developing automation frameworks.
- Knowledge of service-oriented architecture concepts, and microservices architecture principles.
Why Join Us:
- Opportunity to work on cutting-edge technology in the automotive industry.
- Collaborative and innovative work environment.
- Competitive salary and benefits package.
- Career growth and development opportunities.
ALTEN Technology is an Equal Opportunity Employer. Our Policy is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual’s age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status.
Please beware of job seeker scams and see this important notice on our careers page for more information about our recruiting process.
Compliance Notice: Alten USA is a federal contractor subject to the requirements of the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRAA) and Executive Order 11246. We are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Drug Screening Requirement: As a federal contractor, Alten USA maintains a drug-free workplace. All candidates selected for employment will be required to successfully complete a pre-employment drug screening as a condition of hire.
POSITION SUMMARY:
The Instrumentation and Calibration Engineer has the responsibility for ensuring the site’s production instruments are operating at optimal levels and properly maintained to data collection in an FDA regulated environment. The position will be primarily responsible for ensuring all instruments are maintained in a calibrated state. Additionally, the Engineer will support general troubleshooting of production equipment/utilities, and asset management.
To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required:
- Shall adhere to all applicable regulatory requirements, including FDA, EPA, OSHA, and related safety, health and environmental procedures, policies and practices.
- Consistent support and practice of all Piramal Pharma Solutions mission, vision, and values.
- Identify and protect the original technical information as part of the company property.
KEY RESPONSIBILITIES.
- Support the Preventive Maintenance (PM) program through the creation of new PM tasks, evaluation of existing PMs for technical relevance to current asset problems.
- Help create Standard Operating Procedures (SOPs) for equipment operation, engineering analyses, PM and calibration tasks, that adhere to FDA and cGMP requirements.
- Support the management of the calibrations on production instruments, such as temperature sensors (RTDs/resistance thermometers), pressure sensors (electronic manometers, gauges), and other transmitters.
- Support root cause investigations to a detailed level required for an FDA regulated/cGMP environment, and translate these root causes to effective CAPAs that mitigate equipment risk.
- Assesses and monitors equipment for reliability of operation implementing necessary improvements
- Maintains system classification of incoming equipment with the system owner. Duties may include assembly of supplier operating and maintenance manuals, installation and operational qualification.
- Translate data from Root Cause Centered Maintenance (RCCM) data to support Autonomous Maintenance program. Train Operations personnel in Autonomous Maintenance.
- Maintain calibration records, and qualification of calibration contractor.
- Manages risk to achieve organization's strategic objectives in areas of environmental health and safety, asset capability, quality, and production.
- Conducts risk analyses routinely when production equipment is functioning outside of expected parameters
- Develops Total Cost of Ownership, Mean Time to Failure, Life Cycle Cost, Mean Time to Repair, specific to critical equipment in the production areas.
- Runs process improvement projects from design thru implementation. Apply Root Cause Centered Maintenance (RCCM) to develop improved preventive maintenance tasks.
- Executes changes through to completion, from initiation of change controls to revising SWIs, coordinating work with Maintenance/Engineering, etc., to close out of CCs
- Collaborates with other departments to ensure that reliability is integrated into all aspects of the organization
- Participates in and execute qualification and validation of equipment and processes
EDUCATION/EXPERIENCE.
- Bachelor’s degree in an engineering discipline and 3 years of experience in a related or similar field, or
- Associate’s degree in an engineering or scientific discipline and at least 5 years of experience.
JOB COMPETENCIES.
- Analytical thinking: the ability to think critically and logically, as well as the ability to work with large sets of data and make sense of them.
- Technical aptitude: a strong understanding of the systems, equipment, and processes at hand. This includes knowledge of the engineering principles and specific systems used at an organization.
- Mechanical aptitude: an understanding of how mechanical components fit together and support the function of equipment. Demonstrated curiosity for how production equipment functions.
- Problem-solving: the ability to think creatively and come up with innovative solutions to complex problems. Specific experience applying Root Cause Analysis and Root Cause Investigation concepts to determine root causes and create effective corrective actions.
- Communication: the ability to explain technical concepts in a clear and understandable manner, as well as the ability to collaborate effectively with others. The ability to generate highly technical equipment maintenance into work instructions for Maintenance Technicians.
- Time management: the ability to manage multiple projects and tasks simultaneously and effectively including planning, scheduling, and organizing. Preferred experience in the Agile Project Management System.
- A continuous improvement mindset: identifying and implementing ways to continuously improve reliability.
- An understanding of lean manufacturing principles, and applying Six Sigma concepts to chemical manufacturing.
- Safety-conscious: the ability to identify potential hazards and take the necessary steps to mitigate them.
- Knowledge of CMMS system and functions
- Knowledge of the regulations and their application to instruments that gather GMP data in a production environment.
Asset Manager
Summary:
MUST have substation or underground experience
Asset Management Engineer is responsible for managing and optimizing the life cycle of physical assets to ensure they serve the intended purpose efficiently and effectively. This includes the development of the business process around it. Builds and maintains effective relationships with key internal and/or external decision makers.
Key Responsibilities
- Develop, implement, and maintain asset management strategies aligned with organizational goals and applicable standards
- Analyze asset performance, reliability, and lifecycle costs to support data driven investment and maintenance decisions.
- Define asset criticality, maintenance strategies to optimize risk, cost, and performance.
- Support and maintain asset management systems (e.g., EAM/CMMS platforms), ensuring data accuracy and integrity
- Proactively analyze asset performance data, benchmark performance, identifying common failures, and formulating corrective actions. Assess the life cycle of assets and make recommendations for upgrades or replacements
- Develop reports on asset records, including information on their condition, location, and develop cost-effective asset management solutions to minimize expenses
- Establish and monitor asset performance metrics (KPIs) such as availability, reliability, and total cost of ownership
- Ensure compliance with regulatory, safety, and internal governance requirements related to asset management
- Contribute to continuous improvement initiatives, standards development, and asset management documentation
Required Qualifications
- 3–7 years of experience in asset management, reliability engineering, maintenance engineering, or a related role
- Working knowledge of asset lifecycle management and reliability-centered maintenance concepts.
- Experience using asset management or CMM/EAM systems
- Strong analytical, problem-solving, and data interpretation skills.
Education
• A bachelor's degree in engineering (civil, mechanical, electrical) or related field is required.
This is an on-site position, NOT remote/hybrid
Travel: 15% (Domestic trade shows, supplier visits, athlete/coach insights)
About Us
Epoch Sports is a leading sports innovation company rooted in lacrosse and rapidly expanding into other team sports and performance gear. With a passion for innovation, design, and community, Epoch delivers best-in-class equipment, apparel, and digital experiences that empower athletes to Live. Play. Be. Epoch. From elite performance lacrosse gear to lifestyle apparel, Epoch is building a culture around the modern athlete.
Why Join Us?
Epoch sports is redefining how gear is designed and delivered to athletes at all levels. Help shape one of the fastest-growing sports brands in North America. You'll work in a fast-moving, ideas-first environment that values curiosity, creativity, innovation and performance. Remote flexibility and a team culture that values work-life balance and growth. Employee discounts and early access to gear and apparel drops and a competitive salary and benefits package.
Job Description
The Product Manager is responsible for owning the full product life cycle of Epoch Sports' hard-goods equipment (e.g., lacrosse, hockey, and baseball/softball lines) from concept through end-of-life. Operating out of our Detroit headquarters and collaborating daily with Engineering, Design, Manufacturing, Marketing, Sales, and Finance, the Product Manager will translate athlete insights and market analytics into profitable, best-in-class products that reinforce Epoch's reputation for performance and innovation.
Key Responsibilities
- Strategy & Road-Mapping
- Build and maintain a 3-year product roadmap aligned with corporate strategy, category trends, and revenue/profit targets.
- Conduct market segmentation, competitor benchmarking, pricing analysis, and consumer research to identify white-space opportunities
- New Product Development (NPD)
- Author product briefs with clear value propositions, feature sets, volumes, cost targets, and launch timing; secure cross-functional approval through stage-gate process.
- Serve as the Program Manager for assigned NPD projects—driving timeline adherence, risk mitigation, and milestone communication.
- Champion voice-of-customer (VOC) testing with athletes, coaches, and dealers; translate feedback into actionable design requirements.
- Lifecycle Management
- Monitor sell-through, margin, and inventory health post-launch; drive cost-reduction, line extensions, or end-of-life decisions.
- Collaborate with Operations and Finance to manage SKU rationalization and maintain optimal inventory turns.
- Commercial Readiness
- Partner with Marketing to build go-to-market (GTM) assets—positioning statements, feature/benefit narratives, packaging, POP, and digital content.
- Train Sales Reps, Customer Service, and Retail Partners on product knowledge, differentiation, and competitive advantages.
- Source additional manufacturing equipment to bring products to market.
- Financial Ownership
- Own P&L for assigned categories—set pricing, forecast volumes, track COGS, and optimize gross margin.
- Prepare business cases and ROI analyses for capital expenditures or tooling investments.
- Continuous Improvement & Innovation
- Stay abreast of emerging materials, technologies, and consumer trends; recommend patent or IP opportunities.
- Facilitate cross-functional retrospectives to capture lessons learned and refine the Product Development Process (PDP).
Qualifications
- Bachelor's degree in Business, Engineering, Industrial Design, Sports Management, or a related field.
- 3–5 years of product management experience in consumer goods; sporting-goods or performance equipment strongly preferred.
- Demonstrated success launching products from concept through commercialization with measurable revenue impact.
- Proficiency in data analytics tools (Excel, Power BI, Tableau, or similar) and familiarity with PLM/ERP systems.
- Strong project-management skills—ability to lead cross-functional teams, manage overlapping priorities, and hit aggressive timelines.
- Excellent written and verbal communication skills; comfortable presenting to executives, retailers, and end-users.
- Passion for sports and understanding of athlete performance needs; lacrosse, hockey, or baseball background a plus.
Preferred Qualifications
- MBA or Master's in Product Design/Engineering.
- Experience with Lean Product Development or Agile methodologies.
- Knowledge of materials science (composites, polymers), protective equipment standards, or sports governing-body certification processes (NOCSAE, ASTM, CSA).
Work Environment and Physical Demands
- Office, R&D lab, and production floor settings; may require occasional use of PPE
- Ability to lift up to 25 lbs. for product samples/field testing
- Willingness to attend weekend tournaments, clinics, and trade shows several times per year.
Equal Employment Opportunity (EEO) Policy
Epoch Sports provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
At Integrated Micro Electronics, Inc. (IMI), we bridge the gap between complex electronics design and global-scale manufacturing. As one of the global leaders in the Automotive & Mobility sector, we specialize in the high-reliability solutions required for the next generation of transportation.
We are seeking a Senior Key Account Manager—a strategic individual contributor possessing the technical gravitas to navigate the complexities of the U.S. automotive landscape. In this capacity, you maintain full ownership of the customer relationship throughout the entire business engagement.
You are not merely managing a portfolio; you serve as a strategic partner, aligning IMI’s global capabilities to provide an optimized value proposition for our clients. Your mission is to plan, develop, and manage accounts within our strategic markets to meet corporate revenue targets. As the "voice of the customer" within IMI, you will facilitate cross-functional collaboration to ensure the achievement of key account objectives—translating customer product roadmaps and market positioning into actionable growth strategies. If you are an expert at cultivating long-term value and driving revenue within the top tier of the automotive industry, we invite you to connect with us.
Reports to:
Sales Director - Mobility
Responsibilities
- Develop and execute comprehensive account strategies that align with IMI’s corporate roadmaps and long-term growth objectives.
- Drive sustainable revenue growth by securing new business wins and expanding partnerships with existing customers across various business units.
- Identify and qualify high-potential, financially sound program opportunities that strategically fit IMI’s specialized manufacturing capabilities.
- Cultivate and maintain influential relationships across all functional working levels to ensure long-term customer loyalty and satisfaction.
- Lead the end-to-end sales process, from initial discovery and solicitation of quotations to the final generation of a sustainable opportunity pipeline.
- Orchestrate the RFQ process by assessing customer requirements and collaborating with internal business units to determine the optimal factory and capacity solutions.
- Provide critical market insights and competitive intelligence from assigned accounts to support strategic development and technology roadmaps.
- Ensure organizational alignment through timely status reporting and the generation of accurate sales and revenue forecasts.
Qualifications:
- Bachelor’s degree in Engineering, Sales, Marketing, or a related field; an advanced degree (Master’s or Doctorate) or professional certification is highly regarded.
- Minimum of 5 years of experience in high-level account management or sales, with a functional understanding of the EMS, PCBA, or electronics manufacturing landscape.
- Proven track record in "sales hunting," deal closure, and strategic account growth, underpinned by a strong grasp of financial principles and complex sales processes.
- Highly analytical professional with expertise in project management and decision-making, capable of translating customer roadmaps into successful program opportunities.
- Exceptional interpersonal and presentation skills, with the ability to facilitate cross-functional collaboration and engage effectively with stakeholders at all levels.
Why IMI?
- The opportunity to lead high-stakes accounts with the independence of a senior expert.
- Access to a worldwide network of engineering excellence and manufacturing power.
- A seat at the forefront of the EV and Mobility revolution.
- Competitive pay package and a flexible, remote-friendly environment designed for high-performing professionals.
COMMERCIAL CONSTRUCTION SALES REPRESENTATIVE
R.E. Leggette Company – Dearborn, MI
R.E. Leggette Company is a multi-generational commercial construction firm based in Dearborn, Michigan. In addition to our contracting operations, we operate an affiliated materials distribution division serving commercial contractors throughout Southeast Michigan.
We are seeking a disciplined, professional sales representative to grow our construction materials division from our Dearborn office.
POSITION OVERVIEW
This is an in-office sales position focused primarily on outbound phone sales, account development, and relationship management with commercial contractors. Occasional local contractor visits may be required, but the majority of sales activity is phone-driven and office-based.
An established distributor relationship and active contractor accounts are in place. The successful candidate will be expected to build on this foundation and actively expand our market presence.
RESPONSIBILITIES
• Execute consistent outbound call activity to develop and grow contractor accounts
• Manage pricing and protect gross margins
• Coordinate with vendor representatives and internal operations
• Track pipeline, follow-ups, and reorder cycles
• Identify opportunities to expand product usage within accounts
• Maintain structured daily sales activity
QUALIFICATIONS
• 3+ years of construction, building materials, or B2B sales experience
• Comfortable speaking with commercial contractors
• Strong follow-up and organizational skills
• Self-motivated and comfortable working within a structured office environment
COMPENSATION
Competitive base salary commensurate with experience, plus performance-based commission structure. Comprehensive benefits package included. High earning potential for top performers.
As a FSR Advanced Support Specialist in Dearborn, MI, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.
What You’ll Be Doing The FSR Advanced Support Specialist provides dedicated administrative and analytical support to the FSR program, working closely with the Ford client and the Percepta Operations Manager to execute daily operational tasks.
While the role requires a high level of proficiency in reporting — including the ability to build complex Excel reports, analyze findings, and track performance metrics — its primary focus is on administrative coordination and program support.
The specialist acts as a key resource for data-driven decision-making and process improvements.
Additionally, the role serves as a secondary resource for triaging issues during bridge calls on an as-needed basis.
During a Typical Day, You Will: Administrative & Operational Support •Execute administrative priorities as directed by the Ford client and the Percepta Operations Manager to ensure the smooth day-to-day functioning of the FSR program.
•Manage and prioritize ad hoc tasks and special projects from the Operations team, acting as a flexible resource for program needs.
•Collaborate with Operations leadership to identify operational inefficiencies and recommend process improvements to streamline call center workflows.
•Participate in bridge calls to assist in triaging and resolving urgent program issues as needed (this is a secondary requirement).
•Represent Percepta and the FSR program in a professional manner during client meetings and internal stakeholder discussions.
•Reporting & Data Management •Develop, design, and maintain user-friendly reports and dashboards that translate complex contact center data into actionable insights for Ford and Percepta leadership.
•Utilize Excel skills to build and enhance performance tracking tools, ensuring all formulas and data structures are efficient and scalable.
•Analyze and interpret data trends to identify performance gaps, providing specific recommendations to management to help meet program KPIs.
•Ensure the total integrity and accuracy of all reports and data exports prior to delivery to the client.
•Provide tracking for special initiatives, such as pilot programs or control group processes, to measure the impact of program changes.
•Program Maintenance •Maintain a deep understanding of the FSR platform and business objectives to ensure reporting and administrative tasks remain aligned with program goals.
•Review existing reporting structures regularly, recommending enhancements or the retirement of obsolete metrics to improve efficiency.
•Coordinate with internal Percepta reporting teams and outside vendors to ensure data consistency across all platforms.
•Ensure the prompt delivery of all recurring and one-time deliverables according to established schedules.
•Adapt to program launch needs and shifting priorities as the FSR program evolves.
•Miscellaneous •Work on activities and/or projects as requested by Ford client and Percepta Operations Manager.
•Represent Percepta in a professional manner, both internally as well as with outside organizations.
•Provide support and troubleshooting pertaining to dashboards and reporting What You Bring to the Role •High School diploma required.
•BA/BS degree in Technology, Business, Economics, or Statistics, or equivalent work-related experience preferred.
•Experience with reporting/analytics required.
(2 years) •Familiarity with call center processes and technology is required (1 years) •Ability to review internal telephony system reporting and understand core call center KPIs (handle time, wrap time, etc.) •Previous experience in a call center environment required.
(1 years) Skills •Strong analytical ability required.
•Must be able to draw conclusions from raw data and summarize results quickly and efficiently o Microsoft Excel skills
- ability to quickly gather and organize data off of Excel Sharepoint files and navigate formulas pivot tables with ease • Experience with MS office.
• Excellent written and verbal communication skills, specifically an ability to communicate effectively across all management levels o Ability to create one pagers/shareouts on trends, data, help needed, etc.
• Good problem-solving skills
- able to creatively resolve complex situations.
• A self-directed work style.
• Proven ability to manage multiple, concurrent activities.
• Proven ability to perform in a fast-paced environment and with minimal supervision.
• Strives to create a supportive environment conducive to continuous improvement.
• Translates problems into practical solutions.
Other • Call center environment • Knowledge of company systems and applications to support Percepta management.
• Provide excellent customer service for internal and external customers on questions and issues.
• Provide follow-up reporting for a variety of program initiatives.
• Position requires onsite presence 3 days/week and a professional at-home environment for days the work is done remotely.
• This position requires a high level of professional integrity.
Client and employee information must be kept confidential.
What You Can Expect Pay rate of $21.64 per hour Health/Dental/Vision/Life Insurance Flexible Spending Account (FSA) and Health Savings Account (HSA) 401(k) with company match Vacation/Sick Time and Paid Holidays Tuition Reimbursement Employee Assistance Program Employee Discount Program Training and Development Programs (Percepta College) Employee Rewards Program (Perci Perks) Established in 2000 as a joint venture with TTEC, Percepta specialized in creating customer loyalty to its clients across the globe.
Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support.
Our values are the heartbeat of our organization, and we live, breathe, and play by them daily.
At Percepta, we: Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow.
Service beyond self – We serve others—clients, customers, and teammates—with care and integrity in every interaction.
Leave it better – We take ownership and leave every process, person, and place better than we found it.
Win together – We succeed as one—celebrating, supporting, and showing up for each other.
Deliver remarkable – We go beyond expectations to create bold, meaningful moments that stand out.
Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams.
We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength.
It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way.
Pay: $100,000.00 - $200,000.00 per year
Why This Is a Great Opportunity
- Join a nationally established creditors' rights platform serving major financial institutions across the U.S.
- Detroit-based role with the flexibility of a remote structure when appropriate
- Substantive litigation work handling real foreclosure and collections matters, not narrow task assignments
- Trusted ownership of a significant caseload in a high-volume, well-supported practice
- Long-term growth opportunity within a firm that continues expanding nationally
Location
Detroit, MI office. The role may be remote; however, travel throughout Michigan is required for hearings and court appearances as needed.
Note
Must be licensed and in good standing with the Michigan State Bar and have 5+ years of mortgage foreclosure and collections experience. Admission to Michigan federal district and bankruptcy courts is expected and can be obtained quickly if not already admitted.
About Our Client
Our client is a long-standing national law firm with an 18-state footprint, representing leading lenders, mortgage servicers, investors, and financial institutions. The firm is known for combining deep creditors' rights experience with modern systems, strong client relationships, and a collaborative professional culture.
Job Description
- Manage a high-volume creditors' rights caseload focused on mortgage foreclosure and collections matters
- Handle contested litigation including discovery disputes, depositions, motion practice, and hearings
- Appear in Michigan state and federal courts and provide hearing coverage statewide
- Draft pleadings, briefs, and settlement communications with precision and efficiency
- Apply federal and state laws impacting default servicing and consumer finance matters
- Collaborate with internal teams to maintain workflow efficiency, deadlines, and strong client support
- Contribute to firm growth through leadership, professionalism, and relationship development
Qualifications
- Active Michigan Bar license in good standing
- Licensed or able to obtain admission promptly in Michigan federal district and bankruptcy courts
- 5+ years mortgage foreclosure and collections experience
- Comfortable managing a significant caseload in a high-volume environment
- Strong litigation, writing, and courtroom skills
- Willingness to travel throughout Michigan for hearings and court appearances
Why You'll Love Working Here
This role offers the flexibility of a remote-capable structure with the substance of real litigation work and the backing of a Detroit-based office. You'll have autonomy over your matters, support from a national platform, and the opportunity to grow within a firm that values performance, reputation, and long-term relationships.
JPC-642
Job Type: Full-time
Benefits:
- Dental insurance
- Paid time off
- Retirement plan
- Vision insurance
Job Overview – Senior Commercial Insurance Account Manager
Compensation: $90,000 – $120,000/year + bonus
Location: Detroit, MI
Schedule: Monday to Friday (In-Office)
Atlantic Group is hiring a Senior Commercial Insurance Account Manager in Detroit, MI for our client, supporting commercial lines account management and renewals. In this in-office role, you will manage and grow a commercial insurance book of business, leading renewal strategy, market placement, and carrier negotiations while partnering with producers and service teams to drive client retention and revenue growth.
Responsibilities as the Senior Commercial Insurance Account Manager:
- Client Relationship & Retention: Lead stewardship initiatives and deliver a high-touch service experience that strengthens long-term client relationships and drives customer retention.
- Renewal & Marketing Strategy: Manage the full renewal lifecycle, including pre-renewal planning, market selection, carrier submissions, proposal development, negotiations, and binding of coverage.
- Carrier & Market Placement: Market and place commercial insurance coverage, analyze carrier responses, negotiate terms, and recommend optimal coverage structures aligned with client exposures.
- Revenue Growth & Expansion: Identify opportunities to grow existing accounts through referrals, cross-selling, and up-selling additional commercial insurance products.
- Team & Advisory Support: Partner with producers and service teams to support service standards, provide coverage guidance, and ensure seamless execution across the account lifecycle.
Qualifications for the Senior Commercial Insurance Account Manager:
- Experience: 5+ years of experience managing commercial lines accounts within an insurance agency or brokerage, with strong exposure to renewals, marketing, and client advisory.
- Licensure: Active Property & Casualty license required.
- Certifications: Professional insurance designations (such as CPCU, ARM, or CIC) required.
- Industry Knowledge: Strong working knowledge of commercial lines products, carrier markets, underwriting practices, and coverage structures.
- Technical Skills: Advanced proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and comfort navigating agency management and underwriting systems.
- Skills & Attributes: Highly organized and detail-oriented professional with strong analytical skills, sound judgment, and the ability to work independently and collaboratively.
Application Notice: Qualified candidates will be contacted within 2 business days of application. If an applicant does not meet the above criteria, Atlantic Group will keep your resume on file for future opportunities and may contact you for further discussion.
ID #47603
As a Automotive Technical Specialis working in Detroit, Michigan, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.
What You’ll Be Doing The Technical Support Specialist's role is to consistently improve and maintain a high level of professional customer satisfaction by troubleshooting and aiding in resolving technical repair issues.
The Technical Support Specialist follows documented protocols for first-contact resolution, escalations to second-level support, and follow-up to resolve dealer technical concerns.
During a Typical Day, You’ll Responsibilities: • Initially lead in providing support resources and repair strategies to dealer service teams.
• Assist dealers’ technical assistance request.
• Provide real-time technical assistance to reduce the total number of claims requiring technical escalation and reduce the total number of contacts per claim.
• Provide real-time technical subject matter expertise to agents and dealer.
• Perform detailed claim analysis and adjudication per contract terms and contact handling processes.
• Place outbound calls to dealerships regarding the status of submitted claims within client-specified timeframes.
• Communicate with dealers and repair facilities in a professional, knowledgeable manner pertaining to claim adjudication and concerns if authorization will not be provided.
• Properly log all dealer contacts into the appropriate contact system, to allow for an accurate historical view of contacts from the CRC.
• Assist dealers via phone and email.
• Walk the dealer through all facets related to the escalating technical concerns.
• Escalate for additional assistance when needed.
Manage dealer escalation concerns/issues.
• Document processes where there are no current standards.
• Maintain a positive work environment that fosters team performance; support and contributes to open communication.
• Identify and report all concerns regarding the program to the appropriate Manager.
• Adhere to and support all Percepta business and quality initiatives and company policies and procedures.
• Attend and participate in team meetings.
• Demonstrate leadership capabilities.
What You Bring to the Role: Education • High School Diploma required • Associate’s degree preferred Experience •Minimum 2-3 years of customer service experience required •2 or more years of automotive technical knowledge or position-related experience required.
•Minimum 1-year recent experience as an automotive technician in a powertrain or body/chassis/electrical diagnostic and repair role or equivalent training required •Diesel, Gas, Hybrid, and EV engine diagnosis and repair experience preferred •ASE, manufacturer, or state technician certifications in automotive service and/or repair preferred •Experience managing and maintaining application use preferred Skills • Strong communication, customer service, and organizational skills • Strong problem-resolution and decision-making skills • Ability to analyze repair shop diagnosis information to determine coverage eligibility • Ability to speak confidently about repair procedures • Excellent interpersonal skills • Ability to use conflict resolution and negotiation skills to resolve difficult contacts from an automotive technical perspective • Strong working knowledge of the Internet, computers, and software (MS Office products, Internet Explorer, etc.) • Flexibility and adaptability in a fast-paced environment • Ability to analyze and solve problems.
• Communicate and articulate in a professional and effective manner both verbally and written.
• Ability to exercise independent judgment and decision-making.
• Reasoning ability and logical thinking.
• A good listener with a proven ability to build relationships with all types of people.
• Strong time management skills, attention to detail, and outstanding follow-up skills.
• The ability to work well under pressure with tight deadlines.
A little bit more about your role: •Must be able to work onsite in the 17333 Federal Dr.
Suite 220 Allen Park, Michigan 48101.
•8-hour shift between 8:00 am – 8:00 pm EST, 5 days per week.
What You Can Expect •Competitive Salary with Incentives •Health/Dental/Vision/Life Insurance •Flexible Spending Account (FSA) and Health Savings Account (HSA) •401(k) with company match •Vacation/Sick Time and Paid Holidays •Tuition Reimbursement •Employee Assistance Program •Employee Discount Program •Training and Development Programs (Percepta College) Employee Rewards Program (Perci Perks) About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty to its clients across the globe.
Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support.
Our values are the heartbeat of our organization, and we live, breathe, and play by them daily.
At Percepta, we: Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow.
Service beyond self – We serve others—clients, customers, and teammates—with care and integrity in every interaction.
Leave it better – We take ownership and leave every process, person, and place better than we found it.
Win together – We succeed as one—celebrating, supporting, and showing up for each other.
Deliver remarkable – We go beyond expectations to create bold, meaningful moments that stand out.
Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams.
We strive to reflect on the communities we serve by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength.
It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way.
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