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Job Title: Service Operations Manager
Job Type: Full-time
Location: Hawthorne, NY (Hybrid)
Who Are We
Leviant deploys UV-C sanitization technology inside hospitals and hotels. Every device in the field represents a commitment to cleaner, safer environments. This role exists to keep that promise. A cleaner hospital is a safer hospital.
We move fast, hold ourselves to a high standard, and expect the same from the people around us. If you thrive with real responsibility, take pride in closing loops, and have a low tolerance for vague processes or dropped balls — read on.
The Role
This is a high-accountability, high-visibility role at the center of Leviant’s field operations. You will manage the full lifecycle of service requests — intake, triage, technician dispatch, parts coordination, documentation, invoicing, and closure.
Every service event contains valuable data. Recurring failures, error codes, and technician visits reveal insights about device performance. Your job is to capture those signals and translate them into improvements for product, service, and operations.
This role also includes time in the field. You will visit customer sites, shadow technicians, and speak with EVS teams and facility managers to understand how devices perform in real environments.
What You’ll Own
Service Intake & Triage
· Serve as the first point of contact for service requests
· Assess urgency and determine the fastest path to resolution
· Provide remote troubleshooting and escalate when needed
Technician Dispatch & Coordination
· Match service needs with the right technician and parts
· Coordinate scheduling and maintain clear communication with customers
· Ensure work is completed to Leviant standards
Parts & Inventory Management
· Track repair and consumable inventory
· Coordinate shipments so technicians arrive prepared
Salesforce & Documentation
· Maintain accurate service records
· Build a historical record for each device and customer site
· Track personnel changes at customer locations
Invoicing & Financial Accuracy
· Ensure work orders are complete and invoiced promptly
· Maintain financial accuracy across service operations
Continuous Improvement
· Lead weekly service reviews
· Identify patterns in field issues and communicate insights to engineering
· Improve internal service workflows
Field Presence
· Conduct site visits to observe device performance
· Build relationships with EVS teams and facility managers
· Bring field insights back to improve product and service quality
What We Require
· Relentless follow-through and ownership
· Strong organizational ability
· Fluency with CRM systems and productivity tools
· AI-forward mindset to improve workflows
· Clear professional communication
· Adaptability in hospital environments
· Strong collaboration across teams
Preferred Qualifications
· Experience in service operations or field coordination
· Experience managing technicians or service logistics
· Familiarity with inventory management and invoicing
· Experience with Salesforce or similar CRM platforms
· Experience implementing AI tools in workflows
· Healthcare, facilities, or hospitality operations experience
· Second language (Spanish, Russian, or French)
Leviant is an equal opportunity employer. We evaluate candidates based on ability, character, and drive.
Position: Construction Superintendent
Job Location: Greenwich CT, and Other Cities/ Towns
Main Office: 250 Sargent Drive, New Haven, CT
Company: VASE Construction
Industry: Construction Management | Real Estate Development | General Contracting
Reports To: Project Manager, Vice President / Chief Estimator
Contact: ; 2
Company Description
VASE is a Construction Management firm overseeing renovations and new construction projects for public and private sectors, including government agencies, institutions, hospitals, and nonprofits. Learn more at
VASE is a leader in construction management, combining expertise with cutting-edge practices to deliver exceptional project results. The company is dedicated to exceeding industry standards, prioritizing efficiency and quality craftsmanship in all aspects of its operations. With a strong focus on innovation and client satisfaction, VASE Construction strives to streamline workflows and ensure the success of every project. Our commitment to excellence and a collaborative approach define who we are.
Role Description
We are seeking a dedicated Construction Superintendent for a full-time, on-site role in Greenwich, CT as well as other towns in Connecticut. The Construction Superintendent will oversee daily on-site operations, ensure projects are completed efficiently, and maintain high-quality standards. The responsibility includes supervising construction teams, coordinating schedules, enforcing safety regulations, managing budgets, and ensuring project timelines are met.
Qualifications
- Experience in Construction Site Management and Construction Safety practices
- 5+ Years Experience in a Superintendent role is required
- Thorough understanding of construction processes, materials, and equipment
- Proficiency in interpreting construction blueprints and documents
- Proficiency in Excel, Word, Procore, or related Project Management software
- Strong Project Management and Budgeting skills
- Exceptional Organization Skills and the ability to manage multiple priorities effectively
- Excellent communication and leadership abilities
- Bachelor's degree in Construction Management, Engineering, Architecture, or related field preferred
- Self-starter with the ability to multitask and work both independently and collaboratively.
Qualifications and Getting Started
Competitive salary commensurate with experience, plus benefits. To Apply: Send your resume and a brief cover letter to with the subject line “Construction Superintendent – [Your Name]”. For further assistance, call 2
About Liberty:
Founded in Boston, Massachusetts in 2007, Liberty offers expertise in a broad array of construction and equipment services nationwide including general requirements, equipment, supply, concrete, special projects, and site access solutions. Our experience, combined with our innovative approach and stellar customer service, ensures a seamless experience —with safety and reliability at the forefront. We’ve built strong relationships with key contractors and clients in every sector, including commercial, residential, healthcare, and higher education.
Overview:
Responsible for a broad spectrum of duties, covering all aspects of project management, including project planning, cost management, cost estimating, time/labor management, quality management, contract administration, and safety management. The Senior Project Manager is responsible for ensuring that all aspects of project management are successfully completed. Manages overall project planning, scheduling, resource allocation, project specific estimating, submittal/RFI procurement, document control, constructability resolutions, aspects of project accounting, project specific purchasing and safety, while providing technical direction and ensuring compliance with quality standards.
Duties & Responsibilities:
- Oversees the construction project from start to finish.
- Develops project schedules and labor plans.
- Ensures optimum utilization of resources, including labor, materials and equipment, and their procurement at most cost-effective terms.
- Develops effective communications and mechanisms for resolving conflicts among various stakeholders and participants.
- Manages project estimating including all project changes.
- Oversees Submittal/RFI Procurement.
- Ensures proper Document Controls both in the office and in the field.
- Works with the accounting office to ensure that all aspects of Project accounting functions are complete.
- Ensures that construction activities move according to pre-determined schedule.
- Devises the project work plans and make revisions as and when need arises.
- Communicates effectively with the field staff, construction managers, clients and sub-contractors.
- Monitors the progress of the construction activities on a regular basis and holds regular status meetings with our field staff.
- Maintains strict adherence to budgetary guidelines, quality and safety standards.
- Performs weekly inspections of construction sites.
- Attends weekly project meetings.
- Identifies and proposes solid solutions to constructability issues.
- Reports weekly on project status.
- Performs multiple duties as necessary to timely and accurately complete project responsibilities (PM/APM/Asst. Est./ ETC.).
- Travels as needed to support the organization as needed.
- Maintains a complete understanding of the current status of the assigned project and organization, contributing to the growth and success of the business.
- Performs other related duties as required or directed.
Qualifications:
- Bachelor's degree in engineering or construction management.
- High degree of Division 6, 10, 12, 32 construction knowledge and analytical skills preferred.
- Strong ability to read and understand project plans and specifications.
- Robust experience with project planning, forecasting and cost Estimating.
- Proficiency with PC and software, including Microsoft Office, Digital Takeoff programs, Bluebeam, Onscreen Takeoff, AutoCAD, Microsoft Project and Timberline.
- A strong understanding of the critical importance of project safety.
- Excellent communication, organization and time management skills.
- Ability to effectively plan, organize and schedule and make logical decisions based on new information.
- Ability to work and contribute in a professional, team-oriented environment.
- Willingness and ability to wear multiple hats (PM/APM/Asst. Est./Asst. BIM, etc.)
- Ability to travel to other regions as needed.
Working Conditions:
Construction jobsite and warehouse conditions, which include exposure to high temperatures; cool/cold temperatures; weather conditions, and loud noises. Some general office and construction trailer working conditions. Job site walking.
Physical Requirements:
While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stand; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level and spend additional time on the physical job site or construction trailer. Job site walking.
Disclaimer:
The Above description covers the principal duties and responsibilities of the job. The description shall not, however, be construed as a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day.
Valhalla, NY – Seeking Emergency Medicine Assistant Medical Director
Join the Physician Partnership Where You Can Increase Your Impact
Vituity’s ownership model provides autonomy, local control, and a national system of support, so you can focus your attention where you want it to be – on your patients.
Join the Vituity Team. Vituity is a 100% physician-owned partnership and is led by frontline physicians that are all equitable owners. As an equal and valued partner from day one, our ownership model provides you with financial transparency, a comprehensive benefits package including profit distribution, and multiple career development opportunities. Our leadership understands what your practice needs to thrive and gives you autonomy and local control so you can provide care when, where, and how your patients need it. You are backed by a best-in-class corporate healthcare team and supported by the broad peer-level expertise of 6,000 Vituity clinicians. At Vituity we’ve cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call “culture of brilliance.” Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.
Vituity Locations: Vituity has opportunities at 890 practices across the country, serving 14.5 million patients a year. With Vituity, if you ever need to move, you can take your job with you
The Opportunity
- Oversee quality and safety initiatives.
- Collaborate with hospital quality personnel to ensure compliance with all relevant regulatory standards.
- Develop and implement projects to improve service excellence and patient experience.
- Compare patient feedback survey results to Vituity state/region averages and national benchmarks.
- Respond to written and verbal patient complaints in a timely manner utilizing service-recovery techniques.
- Track and trend patient complaints, including the QI director as necessary in concerning cases.
- Train and mentor providers in patient experience techniques.
- Coordinate with hospital-patient experience personnel.
- Coordinate efforts with key leaders in central operations. Participate and lead multidisciplinary meetings involving nursing, providers, and ancillary services.
- Participate and lead multidisciplinary meetings involving nursing, providers, and ancillary services.
- Initiate process improvement and engage hospital project management resources to implement change.
- Coordinate workflows with nursing leadership, case managers, social workers, and hospital ancillary services.
- Coach underperformers and share best practices.
- Participate in the hospital-wide throughput committee.
- Create and champion clinical pathways.
- Develop relationships with appropriate inpatient resources, case managers, hospitalists, and palliative care.
- Develop relationships with appropriate outpatient resources such as skilled nursing facilities, sobering centers, urgent care centers, primary care physicians, and mental health crisis centers.
- Establish and actively manage an inventory of resources available for patients to assist in transition post-ED/post-inpatient. Ensure best practices are utilized regarding handoffs for all transitions.
- Monitor site financial performance and identify and create new areas for growth and revenue.
- Develop an expertise and understanding of the yearly budget, financial performance measures and monitoring systems, and billing and reimbursement issues / systems.
- Improve patient census and billing practice statistics to optimize reimbursement for the practice.
- Maintain awareness and interactions with payers such as significant IPAs, Medical Groups, Foundations, and ACOs associated with the hospital / health system.
- Coordinate efforts with key leaders in central operations.
Required Experiences and Competencies
- Licensed physician as a Medical Doctor (M.D.) or Doctor of Osteopathic Medicine (D.O.) degree from an accredited medical school and completion of residency through an accredited residency program required.
- Maintain membership and privileges on Hospital’s medical staff and comply with and abide by the bylaws, rules and regulations, and the policies and procedures of Hospital’s medical staff where services are being provided required.
- Physician Partnership status required.
- Superior clinical skills to serve as role model by setting high standards preferred.
- Administrative experience and aptitude preferred.
- Interest in interpreting complex financial data and with understanding of finance and accounting as they relate to practice management preferred.
- Strong interpersonal and leadership skills; ability to motivate physicians and non-physicians, manage multiple assignments, work successfully with a diversity of people and locations, maintain good working relationships; Supportive team member; Ability to establish effective relationships quickly with both clients and non-clients preferred.
- Excellent verbal and written communication skills preferred.
- Excellent relationship building and process improvement skills preferred.
- Meeting facilitation.
- Excellent communication skills.
- Change management/Process improvement.
- Project management.
- Process improvement.
- Relationship building.
- Technology skills.
The Practice
Westchester Medical Center – Valhalla, New York
- Level I Trauma Center, STEMI Receiving Center, and Comprehensive Stroke Center.
- 650-bed facility with 43-bed Emergency Department
- All sub-specialties available for backup.
- Annual ED volume of 33,000 with approximately 100 patients per day.
The Community
- Valhalla, New York, a picturesque hamlet in Westchester County, offers a tranquil lifestyle with proximity to major cities like New York City.
- Known for its serene atmosphere, it’s home to landmarks such as the Kensico Dam Plaza, a stunning park hosting seasonal events and providing breathtaking views. Residents enjoy nearby activities like hiking in the Rockefeller State Park Preserve or exploring cultural gems like the Westchester Broadway Theatre.
- Valhalla’s charm lies in its tight-knit community, excellent schools, and convenient access to Metro-North for easy commuting.
- Seasonal weather brings snowy winters, vibrant falls, blossoming springs, and warm summers, creating an ideal setting for outdoor and family activities.
Benefits & Beyond*
Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.
- Superior Health Plan Options
- Dental, Vision, HSA, life and AD&D coverage, and more
- Partnership models allows a K-1 status pay structure, allowing high tax deductions
- Extraordinary 401K Plan with high tax reduction and faster balance growth
- Eligible to receive an Annual Profit Distribution/yearly cash bonus
- EAP and travel assistance included
- Student loan refinancing discounts
- Purpose-driven culture focused on improving the lives of our patients, communities, and employees
We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us.
Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.
*Visa status applicants benefits vary. Please speak to a recruiter for more details.
Applicants only. No agencies please.
Valhalla, NY – Seeking Emergency Medicine Physicians
Join the Physician Partnership Where You Can Increase Your Impact
Vituity’s ownership model provides autonomy, local control, and a national system of support, so you can focus your attention where you want it to be – on your patients.
Join the Vituity Team. Vituity is a 100% physician-owned partnership and is led by frontline physicians that are all equitable owners. As an equal and valued partner from day one, our ownership model provides you with financial transparency, a comprehensive benefits package including profit distribution, and multiple career development opportunities. Our leadership understands what your practice needs to thrive and gives you autonomy and local control so you can provide care when, where, and how your patients need it. You are backed by a best-in-class corporate healthcare team and supported by the broad peer-level expertise of 6,000 Vituity clinicians. At Vituity we’ve cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call “culture of brilliance.” Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.
Vituity Locations: Vituity has opportunities at 890 practices across the country, serving 14.5 million patients a year. With Vituity, if you ever need to move, you can take your job with you.
The Opportunity
- Seeking Board Eligible/Certified Emergency Medicine physicians.
- Current NY state license is a plus.
The Practice
Westchester Medical Center – Valhalla, New York
- Level I Trauma Center, STEMI Receiving Center, and Comprehensive Stroke Center.
- 650-bed facility with 43-bed Emergency Department
- All sub-specialties available for backup.
- Annual ED volume of 33,000 with approximately 100 patients per day.
The Community
- Valhalla, New York, a picturesque hamlet in Westchester County, offers a tranquil lifestyle with proximity to major cities like New York City.
- Known for its serene atmosphere, it’s home to landmarks such as the Kensico Dam Plaza, a stunning park hosting seasonal events and providing breathtaking views. Residents enjoy nearby activities like hiking in the Rockefeller State Park Preserve or exploring cultural gems like the Westchester Broadway Theatre.
- Valhalla’s charm lies in its tight-knit community, excellent schools, and convenient access to Metro-North for easy commuting.
- Seasonal weather brings snowy winters, vibrant falls, blossoming springs, and warm summers, creating an ideal setting for outdoor and family activities.
Benefits & Beyond*
Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.
- Superior Health Plan Options
- Dental, Vision, HSA, life and AD&D coverage, and more
- Partnership models allows a K-1 status pay structure, allowing high tax deductions
- Extraordinary 401K Plan with high tax reduction and faster balance growth
- Eligible to receive an Annual Profit Distribution/yearly cash bonus
- EAP and travel assistance included
- Student loan refinancing discounts
- Purpose-driven culture focused on improving the lives of our patients, communities, and employees
We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us.
Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.
*Visa status applicants benefits vary. Please speak to a recruiter for more details.
Applicants only. No agencies please.
*Securian Financial Groups internal position title isInfrastructure Consultant.
Position Summary:
We are looking for an AWS Dev OpsEngineer with hands-on experience in AWS Tools to help build and maintain cloud infrastructure that supports our data and analytics platforms. This role is ideal for someone with a solid foundation in cloud engineering who is ready to take ownership of infrastructure components and collaborate across teams to deliver scalable, secure, and efficient solutions. Executes projects to research, proof of concept, and implement new solutions. Maintains awareness of trends and technologies to meet new and emerging stakeholder requirements.
Responsibilities include but not limited to:
- Champion the selection of Data and Analytics platforms and tools to be used across the enterprise.
- Engage with users and vendors to execute technology proof of concepts that validate use cases and the value of new solutions.
- Onboard new platforms and tools to ensure solutions are adopted effectively across the organization.
- Collaborate with Data Engineering and Data Science teams to identify tooling gaps and inefficiencies and partner to implement solutions for their needs.
- Build and maintain AWS infrastructure using Infrastructure as Code (IaC) tools such as Terraform or CloudFormation.
- Configure and manage core AWS services including EC2, S3, IAM, RDS, Lambda, Glue, Redshift and VPC Networking.
- Support data engineering and analytics teams by provisioning and optimizing cloud resources for data pipelines and analytics workloads.
- Implement monitoring, logging, and alerting solutions using tools like CloudWatch.
- Participate in CI/CD pipeline development and deployment automation.
- Ensure infrastructure security through proper IAM policies, encryption, and network configurations.
- Collaborate with data engineers, data scientists, and solution architects to improve infrastructure design and performance.
- Document infrastructure processes and configurations for operational transparency and team knowledge sharing.
- Ability to work with ambiguity and organize requirements to identify options.
- Ability to build productive relationships and collaborate with partners and stakeholders.
- Proficient in managing and maintaining Linux-based systems, including installation, configuration, performance tuning, and troubleshooting. Experienced with shell scripting, system security, user management, and automation tools to ensure reliable and efficient server operations.
Qualifications:
- 2-5 years of experience in cloud infrastructure engineering, with a focus on AWS.
- Experience working with structured and unstructured data and data storage technology RDS Postgres, S3
- Proficiency in Infrastructure as Code tools (Terraform, CloudFormation, or AWS CDK).
- Experience with AWS services relevant to data and analytics (e.g., Glue, Redshift).
- Familiarity with DevOps tools and practices (e.g., Git, GitHub, CI/CD, Docker).
- Basic scripting skills in Python, Bash, or PowerShell.
- Understanding of cloud networking, security, and cost optimization principles.
- Strong communication and collaboration skills.
Preferred Qualifications:
- AWS certification (e.g., AWS Certified Solutions Architect - Associate, Associate Developer or Associate Machine Learning Engineer).
- Exposure to big data tools and frameworks (e.g., Spark, Hive). Airflow, Control M, Streamsets
- Cloud Data Platforms: Snowflake, AWS Redshift, RDS, Postgres
- Data Governance & Cataloging: Informatica Intelligent Data Management Cloud (IDMC), Cloud Data Governance and Catalog (CDGC)
- Master Data Management: Reltio MDM for authoritative data domains
- AI Enablement: SageMaker, AWS Bedrock, Textract, etc. for AI development, MLflow for model lifecycle management
- Experience working in agile or cross-functional teams.
#LI-Hybrid**This position willhave a hybrid working arrangement, workingin-officefor a minimum of3days aweek.**
Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. Ifyou'reina commutable distance (90 minutes)you'lljoin us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.
The estimated base pay range for this job is:
$89,000.00 - $164,300.00Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.
Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:
Paid time off:
We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.
Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.
Holidays: Securian provides nine company paid holidays.
Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.
Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.
Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.
Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:
Mental Wellness and Disability
Pride at Securian Financial
Securian Young Professionals Network
Securian Multicultural Network
Securian Women and Allies Network
Servicemember Associate Resource Group
For more information regarding Securian's benefits, please review our Benefits page.
This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.
Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).
To view our privacy statement click here
To view our legal statement click here
Remote working/work at home options are available for this role.
*At Securian Financial the internal position title is Data Science Sr Analyst or Data Science Consultant. The title and salary will be determined based on experience and applied skills.*
Summary
As an Operational Support Data Scientist at Securian Financial, you will bridge advanced analytics and day-to-day business operations by designing, deploying, monitoring, and continuously improving AI-driven solutions that support enterprise processes.
This role focuses on supporting reliable, scalable, and explainable AI solutions that enhance operational efficiency, decision support, customer experience, and risk management across Digital, Marketing, Sales, and Servicing functions.
You will operate at the intersection of data science, MLOps, and the business - ensuring models are maintained, enhanced, monitored, and aligned with Securian's Enterprise Data Strategy Vision and Operating Principles.
Responsibilities include but are not limited to:
AI Solution Development & Deployment
Work with business teams to enhance existing solutions to enhance and optimize existing AI/ML solutions.
Deploy and manage solutions using cloud-native tools (e.g., AWS SageMaker).
Operational Model Support & Optimization
Monitor model performance, data drift, and operational KPIs.
Troubleshoot production issues and continuously enhance and optimize models for performance, stability, and cost efficiency.
Establish measurement frameworks to quantify operational impact of deployed solutions.
Data Engineering & Analytical Execution
Transform structured, semi-structured, and unstructured data into actionable features and insights.
Perform exploratory analysis and visualization to identify operational improvement opportunities.
Collaborate with engineering teams to productionize data solutions.
Stakeholder Engagement & Explainability
Partner with cross-functional operational stakeholders to understand business workflows and translate them into AI-enabled solutions.
Communicate complex AI methodologies and results clearly to technical and non-technical audiences.
Ensure model transparency, explainability, fairness, and ethical AI application in alignment with enterprise governance standards.
Required Qualifications
Demonstrated experience developing, deploying, or supporting production AI/ML models in cloud environments.
Strong proficiency in Python and experience with tools such as AWS SageMaker and GitHub.
Experience building operationalized data science solutions (not just prototypes).
Strong understanding of statistical modeling, machine learning algorithms, and model validation techniques.
Ability to clearly explain technical concepts, model outputs, and operational trade-offs to stakeholders.
Strong ethical judgment with a commitment to responsible and unbiased AI development.
Preferred Qualifications
2+ years of hands-on experience in data science, applied AI, or machine learning.
Experience supporting AI solutions in operational or production environments.
Familiarity with MLOps practices, model governance frameworks, and automation tooling.
Experience working in regulated industries (financial services preferred).
#LI-hybrid **This position will be in a hybrid working arrangement.**
Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes) you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.
The estimated base pay range for this job is:
$72,000.00 - $134,000.00Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.
Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:
Paid time off:
We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.
Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.
Holidays: Securian provides nine company paid holidays.
Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.
Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.
Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.
Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:
Mental Wellness and Disability
Pride at Securian Financial
Securian Young Professionals Network
Securian Multicultural Network
Securian Women and Allies Network
Servicemember Associate Resource Group
For more information regarding Securian's benefits, please review our Benefits page.
This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.
Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).
To view our privacy statement click here
To view our legal statement click here
Remote working/work at home options are available for this role.
The Clinical Affairs Manager will provide clinical expertise, insight, and support to clinical end-users, clinical sales specialists, sales team, Regulatory, Engineering, marketing, and other corporate departments on safe and effective use of the Teleflex Medical product portfolio with primary emphasis on the Coronary/Structural Heart franchise. This position will support the appropriate clinical application of the Coronary/Structural Heart franchise via didactic, web-based, and teleconference education, and understanding of these products and best practices. Clinical support will be provided to physicians, nurses, techs, etc., to include support for live cases/proctorships in the therapeutic areas related to focus products. The Clinical Affairs Manager will drive innovation by identifying product attributes necessary to expand into new markets, or capitalize on new clinical applications; identify new, clinically driven product and market opportunities; and perform other related duties as required. Provide support during society engagements, facilitating the exchange of scientific information in close collaboration with CMA leadership and the broader clinical affairs interventional team.
Customer Experience Representing Teleflex in a customer-facing position is a tremendous responsibility and opportunity. All CMA colleagues are expected to perform with the highest levels of professionalism, service, and ethics to strengthen the Teleflex brand and relationship with our customers. Continuous Improvement - Demonstrates initiative and critical thinking to identify, prioritize process and performance gaps. Develops solutions to deliver improved results. Exemplifies continuous improvement thought processes and focus. Culture and Values Exemplifies Teleflex values and ensures a fair, open, and productive climate that is engaging, ethical, and legally compliant. Strives to work effectively across boundaries in a complex matrix environment. Identify and support BU field efforts for the Coronary/Structural Heart franchise through clinical and educational customer needs assessment, product and procedural training, live case coverage, and assist with customer follow-up for ongoing clinical support as needed. Maintain and develop expertise on the Coronary/Structural Heart Interventional product portfolio related to the specific clinical specialty area and expertise. Identify and expand the customer base through professional networking, consultation related to best practices and the appropriate clinical use of Teleflex products, and timely professional follow-up. Support Coronary/Structural Heart educational programs with aligned educational goals and needs of the Interventional Business Unit. Support scientific exchanges of information with medical societies. Pre-conference & in-booth educational programs, meetings with scientific committees, education grant support, and research submissions (in collaboration with the Global Research & Scientific Services team). Off-label support for Teleflex products in accordance with Teleflex policy & local legal regulations
Manage utilization of HCPs in accordance with Teleflex IPPs. Coordinate efforts between cross-functional partners, including Medical Affairs, Global Research & Scientific Services, marketing, and R&D. Coordinate, participate, and manage educational, scientific activities at identified local, regional, and national trade shows/exhibitions. Serve as part of the CMA clinical expert team on product applications and troubleshooting when interfacing with SBU Leadership, Clinical Sales Specialists, and Teleflex team members. Participate as a clinical expert on project teams, committees, and in meetings with various corporate departments to provide guidance as to the clinical perspectives for the Coronary/Structural franchise. Build and support infrastructure for speaker programs supporting Teleflex Academy, webinars, training content, and programs. Coordinate and participate in content development and review of education material as needed by IA BU or CMA. Manage all business-associated administrative tasks and responsibilities to support job-related activities, to include strict adherence to the Teleflex Medical T&E policies and procedures, timely filing of required and/or requested reports, and documentation of activities via approved documents and forms. Adhere to applicable Teleflex IPPs, Teleflex Code of Ethics, and all Company policies, rules, procedures, and housekeeping standards.
Bachelor's degree is required, preferably in clinical, biology, health sciences, or engineering. Procedural experience within Interventional Cardiology and/or Structural Heart Possess a minimum of five years' clinical exposure in the medical field in the Cardiology environment. Medical Device industry supporting Clinical and Medical Affairs, strongly preferred. Proficient in Microsoft Word, Excel, and PowerPoint required; SalesForce experience preferred.
Remote working/work at home options are available for this role.
Chicago, IL (Hybrid)
The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.
At AMA, our mission to improve the health of the nation
starts with our people. We foster an inclusive, people-first culture where
every employee is empowered to perform at their best. Together, we advance
meaningful change in health care and the communities we serve.
We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.
We have an opportunity at our corporate offices in Chicago for a Sr. Manager Customer Success on our Marketing and Membership Experience team. This is a hybrid position reporting into our Chicago, IL office, requiring 2 days a week in the office.
This role manages the post-sale customer experience for group
membership institutions using MMX educational product. Responsible for
maximizing enablement, retention and ROI, while positioning Customer Success as
a differentiating attribute of AMA's educational products and brand. This role
oversees a team of Customer Success Managers, builds scalable systems to drive
engagement and institutional growth, and partners across internal teams to
deliver best-in-class customer experiences.
RESPONSIBILITIES:
Customer Success Framework and Operations
- Develop and continuously refine the Customer Success Playbook, including onboarding arc, product user training materials, communication templates, and outcome-aligned product guidance.
- Align service models to account segments and growth opportunities to optimize customer engagement.
- Assign accounts to Customer Success Managers based on account segment, product scope, and resource capacity.
- Identify and implement opportunities to streamline, digitize, and automate customer engagement with MMX education products to create efficiencies and evolve customer interactions within the learning environment.
- Develop business cases to integrate or invest in technologies that support customer scale.
- Coordinate cross-functional collaboration to enhance the post-sale customer journey.
- Identify and monitor key ROI metrics internally and on behalf of subscribers.
Customer Engagement Oversight
- Establish and operationalize a system for gathering and applying customer feedback across the engagement lifecycle.
- Determine frequency, audience, distribution channel and approach for applying results and sharing findings with relevant stakeholders.
- Partner with the Content and Communication team to cultivate customer advocates and produce targeted engagement materials.
- Collaborate with Product Ops team to address usability issues, including login friction and system administration challenges.
- Facilitate advisory groups with key customers and stakeholders to inform product evolution and deepen engagement.
- Coach Customer Success Managers to proactively manage retention, analyze account risk, and execute data-driven retention plans.
Staff Development & Management
- Provide ongoing leadership, training and development, ongoing feedback, support and counsel. Develop individual performance goals and accountabilities.
- Analyze capacity and align resources to support team and individual goals.
- Recruit and train staff, developing strong expertise in product attributes, customer insights, and communication. Ensure team mastery of all core MMX education products.
May include other responsibilities as assigned
REQUIREMENTS:
- Analytical, goal-oriented, and creative with excellent communication skills (written and verbal) and ability to excel in a matrixed environment.
- Bachelor's degree in business, communications, healthcare administration or related field required, Master's degree preferred.
- 7+ years of account management and customer relationship experience with segmented customers across multiple products required.
- 3+ years of people management experience required.
- Previous experience managing customers in a healthcare-related context preferred.
- Proven critical thinking skills with ability to identify and address root causes of recurring issues. Success in facilitating strong customer relationships and resolving issues to retain customers and increase loyalty.
- Proven ability to organize and prioritize while managing multiple projects/programs simultaneously in fast paced environment.
- Strong external presence to communicate with customers and stakeholders.
- Familiarity with learning management systems, online education programs, and accreditation standards strongly preferred, particularly in a medical setting.
- Some travel is required.
This role is an exempt position, and the salary range for this position is $102,816- $136,017. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.
The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.
We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.
THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION
Apply NowShare Save JobRemote working/work at home options are available for this role.
Position is hybrid with requirement to travel to Sayre, PA at least once a month.
Summary:
The Engineer, Compute System Engineering is responsible for the implementation and support of compute based infrastructure, including public, private and hybrid cloud deployment models to support critical healthcare operations across The Guthrie Clinic (TGC). This role ensures high availability and performance for clinical systems, patient care services, and administrative functions across the network. The Engineer collaborates with IT teams, vendors, and hospital stakeholders to align server infrastructure with organizational goals and regulatory requirements. This position will be a technology advocate throughout the organization for the effective application of technology to meet business needs and to support business changes and growth. Technology functions include cloud computing, database, storage, data protection, virtualization, hyperconverged infrastructure, server automation, monitoring and application delivery.
Experience:
- Preferred three to five (3 to 5) years of experience in implementing and managing Windows and Open Systems server infrastructure hybrid cloud solutions in an enterprise environment; healthcare experience preferred.
- Highly experienced information systems professional with a strong technical background and proven track record of accomplishments in a large, complex multi-level organization .
- Strong technical knowledge of VMWare ESX and Microsoft Hyper-V.
- Expertise in Microsoft Windows, Linux and AIX operating systems and management.
- Familiar with hyperconverged infrastructures such as VxRail.
- Familiar with Microsoft Azure Arc, System Center, Admin Center and SCCM.
- Familiar with cloud platforms (e.g., AWS, Azure, Google Cloud).
- Experience in infrastructure-as-code (e.g., Terraform, CloudFormation) and containerization (e.g., Docker, Kubernetes).
- Experience in scripting (PowerShell, Python, Bash, etc.)
- Familiar with application delivery solutions such as Citrix.
- Experience with storage and data protection replication methodologies.
- Experience with Epic Infrastructure such as Hyperspace.
- Experience with ITSM functionalities such as change control, CMDB and ticketing systems.
- Strong knowledge of healthcare information systems (e.g., Epic, Cerner), cybersecurity and clinical operations.
- Prior experience delivering high availability systems in a 24/7 environment across geographically dispersed business units.
- Demonstrated ability to facilitate evaluation of technologies and achieve consensus on technical standards and solutions among a diverse group of information technology professionals.
- Demonstrated commitment to customer service who has provided responsive and effective support, developed solid working relationships with customers, and delivered high quality, value-added services that met/exceeded customer expectations.
- Equally adept at developing technology strategies and the operation of existing technical infrastructures. Significant experience and knowledge of computing architecture and implementation of networked computing structures.
- Polished professional with demonstrated information technology experience and strong communication skills that can rapidly gain and maintain credibility with customers and IT colleagues.
- Bachelor’s degree in Information Technology, Computer Science, Healthcare Administration or related field strongly desired or an equivalent combination of education and experience.
- Preferred certifications include Microsoft Certified: Azure Fundamentals, VCP-DCV, ECSA.
- Responsible for installation and maintenance of server infrastructure along with upgrading/configuration and the life cycle management of hardware.
- Monitors functions of server infrastructure to ensure acceptable performance.
- Creates and maintains documentation related to server configuration and environments.
- Serves as subject matter expert across server operating systems and solutions (Microsoft Windows Server, Linux, AIX, VMWare ESX, Microsoft Hyper-V)
- Troubleshoots and resolves server and virtualization incidents.
- Maintain server patching to address security vulnerabilities.
- Collaborate with cloud compute architect to design and build functional server environments.
- Provide level 2 escalation support and troubleshooting to resolve complex server incidents and tasks.
- Stay current on cloud and systems engineering trends (e.g., serverless computing, containerization, AI-driven automation) and evaluate their potential to enhance TGC operations.
- Ensure systems, applications and data are high availability, backed up and/or replicated to meet disaster and business recovery requirements.
- Implement and enforce security requirements to protect Azure-based systems and data.
- Anticipates and provides solutions for complex problems and issues, recommends upgrades and enhancements. Rapidly absorbs complex technical and conceptual information to identify issues and implications. Able to present understandable alternatives to both technical and non-technical individuals at all levels of the organization.
- Monitors industry trends, maintains knowledge of developments in cloud computing, database, storage, data protection, virtualization, hyperconverged infrastructure, server automation, monitoring and application delivery.
- Promotes the use of TGC’s PMO methodology and standards to manage IT initiatives.
- Demonstrates commitment to customer service by providing responsive and effective support, developing solid working relationships with customers and IT colleagues, and delivering high quality, value-added services that exceed customer expectations.
- Demonstrates a commitment to excellence in Customer Service with all internal and external customers of TGC.
- Performs related duties as assigned and unrelated duties as requested.
About Us
Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, you’ll find staff members who have committed themselves to serving the community.
The Guthrie Clinic is an Equal Opportunity Employer.
The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania. Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.
Remote working/work at home options are available for this role.