Engineering Structures Login Jobs in Glendale Colorado
277 positions found
About Diversified:
Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.
What to Expect:
At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.
As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.
IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.
The Engineering Leader is responsible for leading the Design Engineering organization across the company and ensuring consistent, high-quality, and profitable project delivery. Reporting to the Vice President of Engineering Operations, this role oversees Engineering Managers and Design Engineering teams, driving accountability, operational efficiency, and technical excellence throughout the project lifecycle.
A core focus of this position is ensuring Design and Project Engineers are positioned to perform their highest-value work-developing client relationships, shaping execution strategies, and ensuring system accuracy and expected functionality. This role partners closely with Engineering Documentation leadership to ensure documentation and support workflows are effectively leveraged, allowing Design Engineering resources to remain focused on technical leadership and client-facing responsibilities.
Responsibilities include, but are not limited to:
- Own the performance, development, and accountability of Engineering Managers leading Design Engineering teams, setting clear expectations and holding leaders responsible for team results, delivery quality, and professional growth.
- Establish and sustain a culture of ownership and accountability across the engineering organization by defining measurable standards for project delivery, documentation quality, and client satisfaction, and addressing performance gaps directly.
- Drive engineering efficiency and profitability by identifying misaligned workflows, reducing non-value-added engineering effort, and ensuring appropriate use of engineering support and documentation resources.
- Partner with Support Engineering leadership to ensure effective utilization of engineering support teams, removing barriers that prevent smooth handoff and enabling Engineers to focus on high-value technical work.
- Ensure Engineers are consistently focused on client relationship development, execution planning, technical accuracy, and system functionality throughout the project lifecycle.
- Maintain visibility into presales pipeline and active project lifecycle status, comparing as-sold versus as-delivered labor, identifying value-engineering opportunities, and supporting financial performance improvement.
- Collaborate with Field and Fabrication Services and Project Management leadership to align engineering capacity with project demand, participating in resource planning and ensuring engineering support meets business needs.
- Establish, enforce, and audit engineering standards and delivery processes that support consistent, high-quality outcomes, reducing variability and improving first-time quality across projects.
- Serve as the senior escalation point for engineering-related issues impacting project delivery or client satisfaction, intervening when projects are off track and guiding recovery plans with responsible managers.
- Provide leadership input on hiring, succession planning, and organizational design for Engineering Manager roles, ensuring alignment with technical requirements and cultural expectations.
- Track, analyze, and act on key engineering performance metrics, including utilization, margin contribution, rework rates, schedule adherence, and client satisfaction, using data to drive continuous improvement.
Required Skills and Experience
- Bachelor Degree Required, preferably in Engineering, Construction Management or related field.
- 10+ years of experience in systems integration, audiovisual engineering, or a related technical field with progressive leadership responsibility.
- 3+ years of experience managing managers or leading large, multi-project technical teams.
- AVIXA CTS, CTS-I, or CTS-D certification.
Demonstrated success improving team performance and delivering measurable business results. - Experience developing, implementing, and enforcing engineering standards and processes at scale.
- Strong understanding of the full project lifecycle from design through commissioning.
- Experience partnering cross-functionally with Sales, Project Management, and Field & Fabrication Services.
- Ability to read and interpret architectural drawings, system schematics, and technical specifications.
- Financial acumen, including labor forecasting, project budgets, and margin impact analysis.
- Strong problem-solving skills with a bias toward action and resolution.
- Effective written and verbal communication skills suitable for executive-level engagement.
What We Offer:
Along with competitive compensation, you will be eligible for the following benefits:
- Multiple medical plan options to suit your family's needs
- Dental (including orthodontic coverage) and vision plans
- Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP)
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- 401k with Employer Match
- Paid Time Off and Paid Holidays
- Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services
- Commuter Benefits
- And much more
To learn more about becoming part of the Diversified team, visit us at our career siteor email us at .
Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.
If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact so we can assist you.
Our compensation ranges reflect the cost of labor across several US geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.
Job ID: 410396
Practice area:- IP - Patent - Computer Science,IP - Patent - Electrical Engineering,IP - Patent - Software
Patent Associate Attorney – Software / Electrical Engineering (2–6 Years Experience) | Am Law Firm | Denver, Colorado
Keywords:- Patent Associate Attorney, Intellectual Property Patent Attorney, Software Patent Attorney, Electrical Engineering Patent Attorney, Patent Attorney Denver, Denver legal jobs, Attorney jobs Denver CO, USPTO admission required, Law firm patent associate, Partner-track position, lawyer,Patent litigation, hard sciences, semiconductor, software litigation, hardware patent, computer science litigation, engineering patent dispute
This Amlaw firm values associates that are "all in" and is therefore leanly staffed, providing a fair amount of client contact amongst its associates. In addition, this firm offers a high amount of pro-bono opportunities, especially for first years. This firm values diversity and has a collaborative, social, work environment.
A prominent Am Law firm is seeking a Patent Associate Attorney (2–6 years experience) to join its innovative intellectual property practice in Denver, Colorado. This role offers the opportunity to work with emerging technologies while helping sophisticated clients develop and protect their intellectual property portfolios.
This Patent Associate Attorney opportunity focuses on advanced technology sectors including software, artificial intelligence, machine learning, consumer electronics, and data infrastructure. Attorneys pursuing Denver legal jobs in intellectual property will gain exposure to cutting-edge patent strategy while working with leading innovators and technology companies.
The Patent Attorney will collaborate with clients and technical teams to strengthen patent portfolios, interface with the United States Patent and Trademark Office (USPTO), and support complex IP matters. This partner-track position offers early responsibility, client interaction, and meaningful involvement in strategic IP protection initiatives.
This opportunity is actively interviewing candidates with strong technical backgrounds and patent prosecution experience.
________________________________________
Key Responsibilities
• Collaborate with clients to develop and expand intellectual property portfolios across emerging technology sectors.
• Prepare and prosecute patent applications before the United States Patent and Trademark Office (USPTO).
• Draft patent specifications, claims, and responses to office actions.
• Conduct legal and technical research related to software and electronics patents.
• Assist clients with patent portfolio strategy and IP protection initiatives.
• Negotiate agreements and settlements involving intellectual property rights.
• Work closely with engineers, developers, and product teams to identify patentable innovations.
• Draft legal documents and prepare technical analyses for patent filings.
• Support intellectual property transactions and licensing matters when needed.
________________________________________
Qualifications
• Juris Doctor (JD) from an accredited law school.
• USPTO admission required or eligibility to sit for the Patent Bar.
• 2–6 years of experience practicing as a Patent Associate Attorney or patent prosecution attorney.
• Degree in Electrical Engineering, Computer Science, Software Engineering, or related technical field preferred.
• Excellent academic credentials.
• Strong technical writing and analytical skills.
• Ability to communicate complex technical concepts clearly.
• Experience working within a law firm environment.
________________________________________
Education
• JD required.
• Degree in Electrical Engineering, Software, or Computer Science preferred.
________________________________________
Certifications
• USPTO admission or eligibility.
________________________________________
Skills
• Experience with consumer electronics, software systems, and web-based platforms.
• Familiarity with technologies such as generative AI, machine learning, data structures, and databases.
• Strong technical analysis and patent drafting skills.
• Excellent communication and interpersonal abilities.
• Ability to collaborate effectively with both legal and technical teams.
________________________________________
Culture & Firm Appeal
This opportunity is with a respected Am Law firm known for its collaborative culture and strong intellectual property practice. The firm maintains lean deal teams, providing associates with meaningful client exposure and direct involvement in strategic IP matters.
Associates benefit from a highly collaborative environment where mentorship, professional development, and teamwork are highly valued. The firm is also known for its strong commitment to diversity and inclusion, as well as its active pro bono programs.
For attorneys seeking Denver legal jobs in intellectual property law, this Patent Associate Attorney role provides the opportunity to work on cutting-edge technologies while building strong client relationships and technical expertise.
The firm's dynamic environment encourages innovation and supports attorneys who are motivated to grow their careers within a sophisticated intellectual property practice.
________________________________________
Why This Role Is Unique
• Work with cutting-edge technologies including AI, software platforms, and advanced electronics.
• Direct client interaction with innovative technology companies and startups.
• Exposure to sophisticated patent portfolio strategy and IP protection matters.
• Collaborative team structure with meaningful associate responsibility.
• Partner-track position within a nationally respected intellectual property practice.
• Ideal opportunity for attorneys seeking advanced Denver legal jobs in patent law.
This position rarely opens at this level and offers a unique opportunity to work at the intersection of law and emerging technology.
________________________________________
Call to Action
Apply now for a confidential discussion with a BCG Attorney Search recruiter.
Explore this elite-level opportunity today.
Submit your resume to learn more about this prestigious role.
________________________________________
BCG Attorney Search is the industry leader for placing candidates in permanent positions in law firms. Since 2000, our recruiters have placed several thousand attorneys and enjoyed extraordinarily high success rates with our candidates. As a BCG Attorney Search candidate, you have access to more opportunities than any legal placement firm in the United States. We are able to offer the most in-depth insight in the legal recruiting market thanks to our dedicated team of over 150 employees who mercilessly research, study and analyze the legal market. The depth and breadth of our research empowers us to place attorneys at rates that are unparalleled at any placement firm in the United States. Many of our recruiters make 30 to 40 placements per year, while recruiters at competitor firms are likely to make four or five. Unlike other placement firms that can only tell you about openings at major AmLaw firms, we place candidates of all backgrounds in firms of all sizes. While other legal recruiters only represent a narrow band of candidates from top law firms and top law schools, our research, firm contacts, and market insight allow us to place hundreds of candidates each year who do not fit this mold. It is rare that we do not get candidates we represent interviews and offers. No one in the world is better at legal recruiting and placement than BCG Attorney Search.
BCG Attorney Search will confidentially review your application and will not forward your materials to the firm without first discussing the opportunity with you.
SNI has teamed with a valued client in Denver on a search for a Manager of Security Engineering. The Manager of Security Engineering is going to be responsible for leading a team of 5 professionals. The Manager of Security Engineering will work in a hybrid role with one day being on-site.
Key Responsibilities and Qualifications:
* The Manager of Security Engineering must have experience with Microsoft Azure and AWS.
* The Manager of Security Engineering must have experience with Microsoft Intune and Windows Server Administration.
* The Manager of Security Engineering must have experience with Office 365.
* The Manager of Security Engineering must have experience with Cisco networking technologies.
* The Manager of Security Engineering will provide technical leadership for the infrastructure, cloud and security engineering teams.
* The Manager of Security Engineering will be responsible for designing and overseeing secure architecture.
* The Manager of Security Engineering will work in a hands-on role assisting with complex troubleshooting.
Compensation and Benefits:
The compensation for this position starts in the range of $110K. Insurance, and other benefit options that are offered include:
- Medical, Dental and Vision
- Disability Insurance
- Supplemental Life Insurance
- Health Savings Account (HSA)
- Fixed Indemnity Plans
- Voluntary Benefits
Title: Transmission Engineer – High Voltage Transmission
Location: Flexible / Hybrid (U.S.)
Hire Type: Direct Hire
Shift/Hours: Monday–Friday, standard business hours
Base Salary: $110,000 – $150,000 (DOE)
Benefits: Medical, Dental, Vision; PTO; 401(k); Career Growth Opportunities
About the Opportunity
An engineering organization is seeking a Transmission Engineer to support the design, analysis, and engineering of high-voltage transmission line projects. This role focuses on developing detailed engineering packages, performing system analysis, and supporting construction activities for 69kV–500kV transmission infrastructure. The position offers the opportunity to work on complex utility projects while collaborating with multi-disciplinary engineering teams.
Job Duties
• Perform engineering and design of high-voltage transmission lines (69kV–500kV) using PLS-CADD.
• Prepare construction documentation, including plan and profile drawings, structure loading trees, and foundation and assembly drawings.
• Conduct engineering analysis to ensure system reliability, safety, and efficiency.
• Provide field support during construction and assist with technical issue resolution.
• Plan, schedule, and coordinate engineering activities across project teams.
• Apply and adapt standard engineering techniques, codes, and industry standards.
• Develop solutions to complex engineering challenges and support project studies.
• Assist with preparation of engineering reports and technical documentation.
Qualifications
• Bachelor's Degree in Engineering from an ABET-accredited program required.
• 8–15 years of transmission engineering experience.
• PLS-CADD proficiency required.
• Experience supporting high-voltage transmission line design projects.
• Professional Engineer (PE) license preferred or ability to obtain within 3 months.
• Strong analytical, problem-solving, and communication skills.
Qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin.
Job Description
Blender Products Inc.
Position Summary
Blender Products is seeking a collaborative and technically skilled Sales Engineer to join our growing team. This role works closely with territory representatives, engineering, operations, and customers to support and expand our presence in the HVAC, data center, and industrial markets.
The Sales Engineer plays a key role in helping our team deliver well-applied, high-performing solutions using our Air mixing systems. Success in this position comes from strong partnership — internally and externally — and a shared commitment to serving our customers well. This role is critical to strengthening customer relationships and supporting account growth through strong technical collaboration.
Key Responsibilities
Account Support & Relationship Building
* Partner with territory sales representatives to support and grow sales.
* Build strong, long-term relationships with consulting engineers, facility managers, manufacturing representatives, and other stakeholders.
* Support the sales cycle from bid through installation, working alongside internal and external partners to ensure a smooth experience.
* Contribute to identifying opportunities for growth within existing accounts.
Technical Sales & Application Support
* Respond to requests for quotation with detailed review of product application, sizing, and proposal development.
* Collaborate with engineering and operations teams to ensure proper product selection and alignment with fabrication capabilities.
* Generate submittal drawings and technical documentation to support customer review and approval.
* Help ensure solutions meet performance requirements and project specifications.
Project Coordination & Communication
* Coordinate with internal teams to monitor project schedules and support timely, safe delivery.
* Maintain consistent communication with customers and partners throughout the project lifecycle.
* Track milestones and provide necessary documentation to support project success.
* Participate in technical presentations and discussions with consulting engineers and industry partners.
Collaboration & Travel
* Work cross-functionally with different departments to support company goals.
* Travel domestically as needed (approximately 20% annually).
Qualifications
Education & Experience
* Bachelor's Degree in Engineering or related technical field preferred.
* Experience in commercial HVAC or related industrial applications preferred.
* 2+ years of sales or customer-facing technical experience is a plus.
Technical & Professional Skills
* Strong problem-solving and communication skills.
* Ability to read and interpret equipment drawings, bills of materials, and project specifications.
* Basic understanding of HVAC and select industrial processes.
* Proficiency in Microsoft Office Suite; strong Excel skills preferred.
* Working knowledge of CAD software (SolidWorks, AutoCAD) is a plus.
* Organized, adaptable, and able to manage multiple projects in a team-driven environment.
* Professional, collaborative mindset with a commitment to shared success.
What We're Looking For
We're looking for someone who values teamwork, communicates openly, and enjoys solving technical challenges alongside others. The ideal candidate builds trust, supports their teammates, and takes pride in helping customers and colleagues succeed together. Company Description
Blender Products, Inc. was founded in 1962 with a unique focus on air and gas mixing through the application of static mixing technology. Over the years, new mixing technologies and products have been developed to support our customers in building better environments. The company's patented products and services have been applied on tens of thousands of processes worldwide.
We are a Denver-based, privately-owned business, and 100% of our manufacturing is completed in the U.S.A. We are engineering-driven, and we exist to serve customers by providing truly valuable products and systems to the people and companies who need them most
Company Description
Blender Products, Inc. was founded in 1962 with a unique focus on air and gas mixing through the application of static mixing technology. Over the years, new mixing technologies and products have been developed to support our customers in building better environments. The company's patented products and services have been applied on tens of thousands of processes worldwide.\r
\r
We are a Denver-based, privately-owned business, and 100% of our manufacturing is completed in the U.S.A. We are engineering-driven, and we exist to serve customers by providing truly valuable products and systems to the people and companies who need them most
Job description:
Harper Brothers Construction is a full-service civil construction company specializing in large site infrastructure, underground, and road work. We are currently looking for a Project Engineer to join our team . The Project Engineer assists the Project Manager with the planning and daily execution of the construction project. Responsible for maintaining certain aspects of the project schedule, as assigned by the Project Manager, by managing the process of submittal approvals, coordinating the timely delivery of materials, and maintaining schedules and budgets to ensure projects are completed with quality, profitability and while complying with our Safety culture.
Responsibilities:
- Able to travel 60-70% of the time (Within Colorado)
- Assist in development of project plan as requested
- Read and understand plans and specifications
- Perform quantity takeoffs
- Perform solicitations to Vendors and Subcontractors
- Work on project site to observe progression
- Communicate roll out of projects with Project Manager, Superintendent, and field personnel
- Perform submittals to agencies as required for construction of project
- Review and analyze job cost information – verify accurate and complete, address and or correct as necessary
- Communicate with Project Manager and Superintendent on a regular basis to ensure project issues and concerns are addressed
- Generate billing quantities from information provided by field personnel and contractual requirements
- Able to work and assist others to work in a safe manner within the guidelines of the company's policies
- Perform other duties as assigned
Qualifications & Skills Required:
- BS Degree in Construction Management, Civil Engineering, Construction Engineering, or related field of study
- Good Communication skills and ability to work well with others in a Team environment
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Position: Senior Software Engineer
Compensation: $140-$160k, depending on experience
Location: Coppell, TX
Inceed has partnered with a great company to help find a skilled Senior Software Engineer to join their team!
Are you ready to make a measurable impact within a dynamic team? This opportunity is perfect for a full-stack, senior engineer who thrives on owning complex systems end-to-end, balancing modernization with stability. This team values collaboration and innovation.
Key Responsibilities & Duties:
- Design, build, and maintain scalable .NET applications
- Modernize and extend existing systems
- Partner with Solution Architect for architectural patterns
- Prioritize technical debt with the agile team
- Build and maintain CI/CD pipelines
- Collaborate with product owners to solve business problems
- Monitor application health using logs and metrics
- Create and maintain system documentation
- Support user acceptance testing and production releases
- Stay current with relevant technologies and share knowledge
Required Qualifications & Experience:
- 5-8 years of software engineering experience with .NET and C#
- 3-5 years of experience with TypeScript and modern web applications
- Experience designing and maintaining SQL Server databases
- Strong experience with REST APIs in C#
- Experience with containerized applications
- Experience in Agile delivery environments
- Experience with public cloud solutions, preferably Azure
Nice to Have Skills & Experience:
- Experience in Financial Services
- Experience with modern reporting tools like Power BI
- Experience with legacy technologies
- Knowledge of architectural and design principles
Perks & Benefits:
- This opportunity includes a comprehensive and competitive benefits package—details will be shared during later stages of the hiring process.
Other Information:
- Hybrid work schedule
- This position requires a background check and credit check
If you are interested in learning more about the Senior Software Engineer opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time.
We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We're here to help every person, whether client, candidate, or employee, find and secure what's better for them.
Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Product Manager – Identity & Authentication
Location: Greenwood Village, CO (4 days onsite/1 day remote)
Long Term Contract
Team: Identity Management / Customer Platforms
Pay: $55-$60/hr
Our client is expanding its Identity & Authentication team and is looking for a Product Manager who loves solving complex problems across user experience, security, and large‑scale technical systems.
This is not a “write user stories and run sprints” PM role. Instead, you’ll operate at a strategic level—partnering closely with business owners, product managers, security, fraud, and highly technical backend platform teams—to shape how millions of Spectrum customers sign in and manage their digital identity.
You’ll help drive the roadmap for everything related to:
- Account creation
- Login & SSO
- Authentication & MFA
- Password & credential recovery
- Platform‑to‑platform identity continuity
- Identity data integrity across systems
This work directly powers all customer‑facing Spectrum platforms, including Spectrum TV, MyAccount, Enterprise platforms, and soon all third‑party identity partnerships (e.g., HBO’s Spectrum login).
Responsibilities:
Strategic Identity Leadership
- Co‑own the Identity roadmap alongside the Identity Business Owner
- Shape high‑level experience, requirements, and prioritization across all customer authentication journeys.
- Act as a senior SME for Identity—balancing user friction, security, backend constraints, and business needs.
Stakeholder + Cross‑Functional Leadership
- Work with product, security, fraud, data, enterprise, and dozens of consuming teams who rely on Identity.
- Help teams articulate what they actually need (many don’t know yet).
- Say “no” thoughtfully when requests don’t meet justification or disrupt priority work.
Technical Problem Solving
You don’t need to be an engineer or architect, but you must be comfortable working with:
- Frontend ID
- Backend teams for Pinex, Ping Identity DB, Auth ID, DSB
- Architects + Lead Engineers who own critical platform dependencies
- OAuth/SSO concepts, MFA flows, identity aging rules, provisioning, etc.
Customer‑Centered Identity Experience
- Think deeply about the customer journey, friction points, and secure but seamless UX.
- Bring a CX/UX mindset to identity workflows (e.g., reducing password prompts, frictionless auth).
Execution & Operational Responsibilities
- Help manage roadmap clarity, Jira structure, documentation, prioritization.
- Roll up your sleeves to get into details when needed (this is not a pure “vision-only” role).
Who Will Love This Role
- People who enjoy complex, highly technical ecosystems with many dependencies.
- PMs who are just as comfortable talking to architects about identity provisioning as they are mapping CX journeys.
- Candidates from banking, fintech, healthcare, taxes, or other high‑compliance industries where security + user friction are constantly balanced.
- PMs who can break down an “elephant-sized” ambiguous problem into actionable steps.
What Success Looks Like
- You reduce friction for millions of users while improving platform security.
- You help define the future of identity across every customer‑facing platform.
- You become the go‑to SME enabling teams to execute safely, efficiently, and strategically.
- You help stabilize and accelerate the Identity portfolio, especially as our client begins major new initiatives (e.g., Cox integration work).
Ideal Background
Required / Strongly Preferred
- Product Management or CX/UX leadership experience in complex, regulated, or security‑sensitive environments.
- Experience working with technical teams (architecture, backend services, APIs, identity-related systems).
- Ability to lead discovery, prioritization, and roadmap shaping across many stakeholder groups.
- Strong user empathy + ability to reason through secure, low‑friction identity journeys.
- Comfort working in ambiguous environments and structuring clarity.
Nice to Have
- Experience in Identity, Authentication, SSO, MFA, or similar security areas.
- Familiarity with OAuth2 concepts, provisioning, user directories, or enterprise identity tools (not required).
- Data-oriented mindset (not analytics expert level, but able to reason through data challenges).
As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges.
You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel.
Key Responsibilities:
The Desktop Support Analyst provides advanced technical support to end users across the organization, ensuring reliable operation of desktop systems, laptops, mobile devices, virtual desktops, and enterprise applications.
This role serves as the escalation point for Level 1 support and is responsible for resolving complex technical issues in both physical desktop and Virtual Desktop Infrastructure (VDI) environments.
The technician works closely with infrastructure, security, networking, and application teams to diagnose and resolve incidents while delivering excellent customer service to business users within a regulated financial services environment.
End User Support
- Provide Level 2 technical support for desktops, laptops, mobile devices, and peripherals.
- Support users accessing Virtual Desktop Infrastructure (VDI) environments including troubleshooting login issues, session performance problems, profile issues, and application access.
- Troubleshoot and resolve hardware, operating system, application, and connectivity issues escalated from Level 1 support.
- Support Microsoft Windows environments across both physical endpoints and virtual desktops.
- Assist users with enterprise productivity applications and internal business systems.
- Provide support for conference room technology, printers, and collaboration platforms.
VDI & Remote Workspace Support
- Provide technical support for VDI platforms such as Citrix, VMware Horizon, or Azure Virtual Desktop.
- Troubleshoot issues related to:
- VDI session connectivity
- Authentication and access issues
- Profile loading or roaming profile errors
- Performance and latency problems
- Application delivery within virtual environments
- Assist with testing and validating VDI updates, patches, and environment changes.
- Work with infrastructure and virtualization teams to escalate and resolve backend VDI platform issues.
Device & Endpoint Management
- Configure, deploy, and maintain corporate workstations, laptops, and mobile devices.
- Manage devices using enterprise endpoint management tools (e.g., Intune, SCCM, Jamf, or similar).
- Perform software installations, upgrades, and patching in accordance with IT standards.
- Maintain hardware inventory and asset records and ensure compliance with asset management policies.
- Support endpoint connectivity to VDI platforms and remote access solutions.
Incident & Service Request Management
- Investigate and resolve complex incidents related to desktop systems, VDI sessions, applications, and connectivity.
- Document troubleshooting steps and resolutions within the ServiceNow.
- Meet defined service level agreements (SLAs) and service quality targets.
- Escalate issues to infrastructure, virtualization, or engineering teams when necessary.
Security & Compliance
- Ensure endpoints and virtual desktop sessions comply with corporate security policies and regulatory requirements.
- Support multi-factor authentication, endpoint protection, encryption, and access controls.
- Assist with remediation of endpoint or VDI-related security incidents.
- Maintain awareness of security and compliance standards common in financial services environments.
Collaboration & Continuous Improvement
- Collaborate with network, infrastructure, virtualization, cybersecurity, and application teams to resolve issues.
- Create and maintain technical documentation and knowledge base articles.
- Participate in technology rollouts, system upgrades, and office moves.
- Identify recurring issues and recommend process improvements or automation opportunities
**This role is 100% onsite in Colorado Springs, CO
**This role may require some physical activity, including installing or moving equipment.
As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges.
You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel.
Key Responsibilities:
The Desktop Support Analyst provides advanced technical support to end users across the organization, ensuring reliable operation of desktop systems, laptops, mobile devices, virtual desktops, and enterprise applications.
This role serves as the escalation point for Level 1 support and is responsible for resolving complex technical issues in both physical desktop and Virtual Desktop Infrastructure (VDI) environments.
The technician works closely with infrastructure, security, networking, and application teams to diagnose and resolve incidents while delivering excellent customer service to business users within a regulated financial services environment.
End User Support
- Provide Level 2 technical support for desktops, laptops, mobile devices, and peripherals.
- Support users accessing Virtual Desktop Infrastructure (VDI) environments including troubleshooting login issues, session performance problems, profile issues, and application access.
- Troubleshoot and resolve hardware, operating system, application, and connectivity issues escalated from Level 1 support.
- Support Microsoft Windows environments across both physical endpoints and virtual desktops.
- Assist users with enterprise productivity applications and internal business systems.
- Provide support for conference room technology, printers, and collaboration platforms.
VDI & Remote Workspace Support
- Provide technical support for VDI platforms such as Citrix, VMware Horizon, or Azure Virtual Desktop.
- Troubleshoot issues related to:
- VDI session connectivity
- Authentication and access issues
- Profile loading or roaming profile errors
- Performance and latency problems
- Application delivery within virtual environments
- Assist with testing and validating VDI updates, patches, and environment changes.
- Work with infrastructure and virtualization teams to escalate and resolve backend VDI platform issues.
Device & Endpoint Management
- Configure, deploy, and maintain corporate workstations, laptops, and mobile devices.
- Manage devices using enterprise endpoint management tools (e.g., Intune, SCCM, Jamf, or similar).
- Perform software installations, upgrades, and patching in accordance with IT standards.
- Maintain hardware inventory and asset records and ensure compliance with asset management policies.
- Support endpoint connectivity to VDI platforms and remote access solutions.
Incident & Service Request Management
- Investigate and resolve complex incidents related to desktop systems, VDI sessions, applications, and connectivity.
- Document troubleshooting steps and resolutions within the ServiceNow.
- Meet defined service level agreements (SLAs) and service quality targets.
- Escalate issues to infrastructure, virtualization, or engineering teams when necessary.
Security & Compliance
- Ensure endpoints and virtual desktop sessions comply with corporate security policies and regulatory requirements.
- Support multi-factor authentication, endpoint protection, encryption, and access controls.
- Assist with remediation of endpoint or VDI-related security incidents.
- Maintain awareness of security and compliance standards common in financial services environments.
Collaboration & Continuous Improvement
- Collaborate with network, infrastructure, virtualization, cybersecurity, and application teams to resolve issues.
- Create and maintain technical documentation and knowledge base articles.
- Participate in technology rollouts, system upgrades, and office moves.
- Identify recurring issues and recommend process improvements or automation opportunities
**This role is 100% onsite in Colorado Springs, CO
**This role may require some physical activity, including installing or moving equipment.