Engineering Structures Login Jobs in Cornelius Oregon Remote
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Job Title: Senior Automation Engineer
Location: Hillsboro, Oregon
Client: LTTS
Job Type: Full-Time
Job Description:
We are seeking a highly experienced Senior Automation Engineer to join our advanced software and embedded systems team. The ideal candidate will have deep expertise in Python automation (Pytest), Robot Framework, and QNX environments, with strong skills in UX/UI automation and testing. This role involves enhancing and migrating automation frameworks, debugging complex integrations, and working closely with cross-functional teams to deliver high-quality test automation solutions for embedded systems and entertainment platforms.
Key Responsibilities
Automation Framework Development
- Architect, develop, and maintain automation frameworks primarily using Python and Pytest.
- Lead migration of existing Robot Framework tests to Python/Pytest equivalents.
- Build reusable fixtures, utilities, wrapper layers, and automation components to support large test suites.
Test Execution & Optimization
- Analyze and interpret Robot Framework keyword libraries; enable efficient reuse within Python-based executions.
- Optimize hybrid execution flows involving both Pytest and Robot Framework assets.
- Execute and maintain UI and device automation tests using tools such as Appium, Selenium, or equivalent frameworks.
Cross-Layer Debugging & Integration
- Independently debug cross-layer automation issues involving Python, Robot Framework, device tools, and operating systems.
- Integrate automation frameworks with CI/CD pipelines and tools (e.g., Jenkins, GitLab, Azure DevOps).
Collaboration & Mentorship
- Mentor and guide junior automation engineers, establishing good coding practices, test design patterns, and quality standards.
- Work collaboratively with software engineers, product developers, and QA teams to enhance automation coverage and reliability.
System & Environment Interaction
- Work with QNX OS, virtualization systems (Hypervisor), and cloud environments (AWS).
- Engage with hardware interfacing (USB, Ethernet, multimedia interfaces) and hardware simulation/ fault-injection where applicable (nice-to-have).
Required Skills & Experience
- 7–10 years experience in automation engineering with 5+ years hands-on Python automation using Pytest.
- Practical experience with Robot Framework including keywords, variables, resources, and large keyword repositories.
- Strong skills in UI automation using tools such as Appium/Selenium.
- Solid understanding of modular test design and maintainable patterns (page-object, keyword patterns).
- Experience with QNX (Posix) operating system, virtualization (e.g., Hypervisor), and cloud-based environments (preferably AWS).
- Good understanding of Git, branching strategies, and CI/CD workflows.
- Proven ability to debug complex, multi-layered test automation environments.
Preferred Qualifications
- Exposure to embedded systems, aviation, or high-volume regression environments.
- Experience in framework migration, cross-framework interoperability, or keyword reuse models.
- Background in hardware interactions and media/UX systems (multimedia I/O, touch interactions).
- Familiarity with fault injection tools and hardware simulation techniques.
- Bachelor’s degree in Computer Science, Electronics, or related technical field.
Our client is a global leader in innovative orthopedic and medical solutions developed to improve patient care. With over three decades of experience in the orthopedic industry, their mission is to aid the afflicted through the ingenuity of our minds, the labor of our hands, and the compassion of our hearts. The company is headquartered in Hillsboro, Oregon, and has a global sales and distribution network supported by offices worldwide.
Compensation: $35-$40/hr DOE
Availability: Monday - Friday 8am - 4:30pm. This role is set to start ASAP and will last for 6 months.
The Buyer/Planner is responsible for and manages internal production planning and external supply planning, including purchasing, material requirements planning, supplier relationship management, product life cycle, and service design. This role maintains the Master Schedule and the approved Purchase Plan. Purchases technical materials, supplies, and services, and coordinates the flow of work according to the Supply Plan. Responsible for vendor delivery, cost, lead-time, and inventory levels. Negotiates with suppliers regarding damage claims, product or service rejections, the return of materials, over-shipments, cancellations, and engineering change orders. Develops and maintains systems, records, and files.
Duties & Responsibilities:
- Maintains part-level planning variables (safety stock, order quantities, lead times, forecasts) to ensure the company can meet customer needs.
- Resolve invoice issues for orders placed.
- On a timely basis, reviews Material Requirements Planning messages and releases purchase and/or work orders accordingly.
- Request quotes from suppliers and assist in negotiating pricing.
- Follows up on inventory adjustments and discrepancies to adjust production plans accordingly.
- Reviews and assigns appropriate due dates for customer orders as needed by Customer Service.
- Communicates and responds in a timely fashion with internal and external “customers” (e.g., Suppliers and Customer Service, Engineering, and Quality Departments).
- Participates in New Product Introduction (NPI) process as Core Product Development Team (PDT) or Extended Core PDT member representing Supply Chain concerns and interests.
- Develop strong vendor partnerships.
Qualifications:
- Associate's degree, or equivalent work experience, required.
- Three years of minimum planning and purchasing experience required.
- APICS certification is a plus.
- Experience with ERP/MRP system(s) and standard office software.
- Ability to problem solve and follow through to resolution.
- Excellent written and verbal communication skills.
- Ability to read and speak English sufficiently to read, understand, and complete all paperwork.
CampusPoint is an Equal Opportunity Employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
If you need assistance or an accommodation due to a disability, you may contact us at or 1 ask to speak with an HR representative). The process is outlined in CampusPoint’s ADA Policy.
No matter your background, education, or career path, if you share our vision to create extraordinary experiences, you belong at HITT.
Commercial Construction Project Executive Job Description: The Project Executive role is to effectively manage both small and large scale projects from discovery and design to development and implementation.
A Project Executive is responsible for all of the duties performed by the Project Manager as well as the following: Responsibilities Maintains adherence to HITT’s standards of safety Ensures the all job processes are followed in accordance with HITT policies Negotiates terms and conditions of contracts with clients Monitors the progress of each project through updated schedules Ensures that the project Quality Control Plan is followed Assists that project staff in resolving scope problems with subcontractors Ensures proper assignment and evaluation of field personnel both within the project team and throughout the company Identifies and negotiates time extensions where justified and allowed Acquires new work as well as maintaining existing clients Maintains positive relationships with the subcontractor community Ensures timely completion of closeout process Leads the preconstruction and RFP package effort with the help of the Preconstruction Department and/or other company resources Delegates responsibility when necessary to ensure that the project/tasks run smoothly Qualifications 10+ years of experience in commercial construction, including experience with a commercial general contractor Prior healthcare construction project experience required A four-year degree from an accredited university with a concentration in construction, engineering, or business is strongly preferred.
In lieu of a degree, additional work experience is acceptable.
Previous experience in a project management role with the ability to execute multiple projects and/or simultaneously Ability to master sector/project-specific software systems including but not limited to: Microsoft Office suite (ex.
Project, Excel, Word, Outlook, PowerPoint, etc.), ProCore, Adobe, BlueBeam, JD Edwards Mastery of reading construction drawings; tasks including reading, interpreting, and updating construction project-related drawings Ability to organize necessary resources, including people, tools and time to meet tight deadlines and achieve desired results Knowledge of current market conditions including pricing conventions and trends Must demonstrate a strong ability to: Carry oneself as a leader and knowledge holder of the project while facilitating the decision-making process Demonstrate a positive attitude and passion for construction and our industry Communicate clearly, concisely, and professionally, with a strong ability to present complex information in a clear and concise manner Take initiative and seek responsibility Demonstrate integrity consistent with The HITT Way and HITT’s core values Seek continuous improvement of knowledge and abilities, internal focus on self-improvement Recognize quality and implement contractual and HITT quality standards Adapt and exercise flexibility with the ever-changing world of technology, design, means and methods Collaborate with people of various backgrounds and styles Foster positive relationships with colleagues, clients, subcontractors and vendors Approach all situations with a customer service oriented attitude Coach, train and educate assistant level operations team members Sustain existing client relationships and develop new client relationships Understand and know what tasks are more important than others; discern what needs to be solved immediately and what can wait; ability to multi-task effectively Exhibit respectfulness by being punctual, engaged/focused, and respectful of others In accordance with the Washington Equal Pay and Opportunity Act, section RCW 49.58.110, the base salary range for this position is: $148,000.00
- $198,000.00 Compensation in other cities and states may vary.
HITT Contracting offers a competitive total benefits and compensation package including performance-based bonuses, premium health care coverage including vision and dental, employer-matched 401(k), wellness reimbursement program, paid holidays and time-off, and other voluntary benefits and leave types.
The determination of salary is based on the candidate’s individual professional experience, qualifications, education, skills, and training.
HITT Contracting is an equal opportunity employer.
We are committed to hiring and developing the most qualified individuals based on job-related experience, skills, and merit.
All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic.
We value a respectful, inclusive workplace where everyone has the opportunity to succeed.
HITT Contracting maintains a drug-free workplace, consistent with applicable local, state, and federal laws.
In accordance with Washington’s Senate Bill 5123, HITT Contracting will only base initial hiring decisions on drug screenings non-inclusive of cannabis.
This law does not apply to applicants seeking positions that require a federal background investigation of security clearance or positions identified as safety sensitive.
These positions include safety professionals, any level of superintendent or project manager, MEP or QC professionals, project engineers and construction interns.
We’re seeking dependable individuals who want to build a side income alongside their full-time work. This role offers flexible tasks you can perform outside your regular job hours. You’ll be given structured guidance and tools to identify side hustles that complement your main job, without conflict or burnout.
Responsibilities:
Work through curated side-hustle ideas and evaluate which suit your skills and schedule
Test and implement methods to generate extra income (e.g. remote tasks, micro-projects)
Track your time and earnings; maintain simple reports
Adjust your workflow and focus on the side hustles that deliver the best return
Requirements:
Must have a full-time job already (or other main commitment)
Reliable internet access and a device (laptop, tablet or smartphone)
Basic organization skills and ability to work independently
Willingness to learn and experiment
Preferred Qualities:
Self-motivated
Good at managing time
Comfortable trying new things
Able to commit a few hours each week
Benefits:
Work on your own schedule (evenings/weekends)
Low risk; minimal overhead
Opportunity to scale income over time
Support and guidance provided
We’re looking for people interested in a part-time remote opportunity to supplement their main income. This position is ideal for professionals, freelancers, and anyone who wants to improve their financial situation with flexible, manageable work.
You’ll receive access to structured resources explaining simple, effective ways to earn extra income using your existing skills and free time.
Responsibilities:
Review step-by-step guides and apply them independently
Choose methods that fit your experience and lifestyle
Monitor and report your own results to measure progress
Maintain consistency and reliability
Requirements:
Reliable internet connection and basic computer literacy
Strong self-motivation and time management
Comfortable working independently
Willingness to learn new approaches
Benefits:
Remote and flexible schedule
No selling or cold calling
Practical ways to build a stable side income
Opportunity for long-term financial growth
S. government issued security clearance is required prior to start date. S. citizens are eligible for a security clearance Security Clearance Type:
Secret Security Clearance Status:
Ability to obtain INTERIM U.S. government issued security clearance is required prior to start date
At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. The Test Equipment Engineering (TEE) organization within RTX drives business success by providing a variety of critical engineering services across product lines and functions.
We have an exciting opportunity for a full-time position of Senior Test Systems Integrated Product Manager located onsite in Tucson, Arizona. We collaborate, iterate, and execute with an eye toward the company mission and personal career growth.
Direct phases of programs from inception through completion, act as an Integrated Product Manager of multi-disciplinary employees on projects in technical manufacturing and administrative areas.
Oversee and coordinate the administrative and operational aspects of ongoing projects within program guidelines.
Analyze data gathered and develop solutions or alternative methods of proceeding to optimize performance and increase efficiency of work.
Facilitate project tasks with the various functional organizations to ensure alignment with overall project objectives.
Coordinate the preparation of proposals, business plans, proposal work statements and specifications, operating budgets, and financial terms/conditions of contract.
Coordinate with program leadership, finance, and planning to execute Earned Value Management (EVM).
Experience managing a cross functional team (test personnel (electrical, software, mechanical, etc.)).
Presentation experience to executive and/or functional leadership of analytic and program performance results for Test Systems Engineering or equivalent engineering programs.
Experience performing the functionalities of Systems Test Engineering to include experience for both hardware and software development, integration, verification, validation, and maintenance activities within production/manufacturing/product qualification environments.
~ Experience generating Baseline Change Requests (BCR), Basis of Estimates (BOE), and financial performance reports for Program Performance reviews for Systems Test Engineering.
~ S. government issued security clearance is required. S. citizens are eligible for a security clearance.
Experience with all the functionalities of Automation Test Equipment/Unit Under Test (ATE/UUT).
Agile Methodologies understanding
Scrum Master / Azure DevOps (ADS) Experience
Running and maintaining Test Equipment Modification Authorization (TEMA) review boards and sustainment driven work teams
Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. Clearance Information: This position requires the eligibility to obtain a security clearance. Non-US citizens may not be eligible to obtain a security clearance. The Defense Industrial Security Clearance Office (DISCO), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here:
• This includes all production and maintenance employees, as they are essential to the development of our products.
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.
Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.
S. territory, the appropriate pay structure and benefits will apply.
RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
Remote working/work at home options are available for this role.
Position is hybrid with requirement to travel to Sayre, PA at least once a month.
Summary:
The Engineer, Compute System Engineering is responsible for the implementation and support of compute based infrastructure, including public, private and hybrid cloud deployment models to support critical healthcare operations across The Guthrie Clinic (TGC). This role ensures high availability and performance for clinical systems, patient care services, and administrative functions across the network. The Engineer collaborates with IT teams, vendors, and hospital stakeholders to align server infrastructure with organizational goals and regulatory requirements. This position will be a technology advocate throughout the organization for the effective application of technology to meet business needs and to support business changes and growth. Technology functions include cloud computing, database, storage, data protection, virtualization, hyperconverged infrastructure, server automation, monitoring and application delivery.
Experience:
- Preferred three to five (3 to 5) years of experience in implementing and managing Windows and Open Systems server infrastructure hybrid cloud solutions in an enterprise environment; healthcare experience preferred.
- Highly experienced information systems professional with a strong technical background and proven track record of accomplishments in a large, complex multi-level organization .
- Strong technical knowledge of VMWare ESX and Microsoft Hyper-V.
- Expertise in Microsoft Windows, Linux and AIX operating systems and management.
- Familiar with hyperconverged infrastructures such as VxRail.
- Familiar with Microsoft Azure Arc, System Center, Admin Center and SCCM.
- Familiar with cloud platforms (e.g., AWS, Azure, Google Cloud).
- Experience in infrastructure-as-code (e.g., Terraform, CloudFormation) and containerization (e.g., Docker, Kubernetes).
- Experience in scripting (PowerShell, Python, Bash, etc.)
- Familiar with application delivery solutions such as Citrix.
- Experience with storage and data protection replication methodologies.
- Experience with Epic Infrastructure such as Hyperspace.
- Experience with ITSM functionalities such as change control, CMDB and ticketing systems.
- Strong knowledge of healthcare information systems (e.g., Epic, Cerner), cybersecurity and clinical operations.
- Prior experience delivering high availability systems in a 24/7 environment across geographically dispersed business units.
- Demonstrated ability to facilitate evaluation of technologies and achieve consensus on technical standards and solutions among a diverse group of information technology professionals.
- Demonstrated commitment to customer service who has provided responsive and effective support, developed solid working relationships with customers, and delivered high quality, value-added services that met/exceeded customer expectations.
- Equally adept at developing technology strategies and the operation of existing technical infrastructures. Significant experience and knowledge of computing architecture and implementation of networked computing structures.
- Polished professional with demonstrated information technology experience and strong communication skills that can rapidly gain and maintain credibility with customers and IT colleagues.
- Bachelor’s degree in Information Technology, Computer Science, Healthcare Administration or related field strongly desired or an equivalent combination of education and experience.
- Preferred certifications include Microsoft Certified: Azure Fundamentals, VCP-DCV, ECSA.
- Responsible for installation and maintenance of server infrastructure along with upgrading/configuration and the life cycle management of hardware.
- Monitors functions of server infrastructure to ensure acceptable performance.
- Creates and maintains documentation related to server configuration and environments.
- Serves as subject matter expert across server operating systems and solutions (Microsoft Windows Server, Linux, AIX, VMWare ESX, Microsoft Hyper-V)
- Troubleshoots and resolves server and virtualization incidents.
- Maintain server patching to address security vulnerabilities.
- Collaborate with cloud compute architect to design and build functional server environments.
- Provide level 2 escalation support and troubleshooting to resolve complex server incidents and tasks.
- Stay current on cloud and systems engineering trends (e.g., serverless computing, containerization, AI-driven automation) and evaluate their potential to enhance TGC operations.
- Ensure systems, applications and data are high availability, backed up and/or replicated to meet disaster and business recovery requirements.
- Implement and enforce security requirements to protect Azure-based systems and data.
- Anticipates and provides solutions for complex problems and issues, recommends upgrades and enhancements. Rapidly absorbs complex technical and conceptual information to identify issues and implications. Able to present understandable alternatives to both technical and non-technical individuals at all levels of the organization.
- Monitors industry trends, maintains knowledge of developments in cloud computing, database, storage, data protection, virtualization, hyperconverged infrastructure, server automation, monitoring and application delivery.
- Promotes the use of TGC’s PMO methodology and standards to manage IT initiatives.
- Demonstrates commitment to customer service by providing responsive and effective support, developing solid working relationships with customers and IT colleagues, and delivering high quality, value-added services that exceed customer expectations.
- Demonstrates a commitment to excellence in Customer Service with all internal and external customers of TGC.
- Performs related duties as assigned and unrelated duties as requested.
About Us
Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, you’ll find staff members who have committed themselves to serving the community.
The Guthrie Clinic is an Equal Opportunity Employer.
The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania. Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.
Remote working/work at home options are available for this role.
Citizen, U.Person, or Immigration Status Requirements:
S. government issued security clearance is required. S. citizens are eligible for a security clearance Security Clearance Type:
Secret Security Clearance Status:
Active and existing security clearance required after day 1
At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. Raytheon Engineering designs, produces, and builds new technologies and enhances existing capabilities to solve our customers’ most complex challenges. The Airborne Antenna Design Department is a team of engineers responsible for electrical design and development of RF products within Raytheon. Our charter is to provide expertise in sub-systems engineering, RF and radome design, digital apertures, antenna ranges and module test.
We are looking to add to our team and desire a Senior Technical Support Engineer to be part of a team that provides the most advanced end-to-end solutions that detect, track, engage and neutralize a broad range of threats. The role includes knowledge of RF product testing and associated RF test equipment, typically obtained through a University Degree program, or through work experience. May have practical knowledge of projects, programs and systems with the ability to make enhancements in daily work.
Perform electrical engineering functions involving the layout, building, testing, troubleshooting, repairing and modification of electronic or electro-mechanical devices, assemblies, subsystems, and systems.
Perform analysis on production data, to determine root cause analysis of failures.
Be involved in planning and executing rework of production assemblies.
This 1st shift role will be 100% on-site and based in McKinney, TX.
Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and a minimum of 5 years of prior work experience to include any combination of the following:
S. government issued security clearance is required. S. citizens are eligible for a security clearance.
Active DoD Secret clearance with investigation within last five years.
Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. This position offers relocation based on candidate eligibility.
Clearance Information: This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here:
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.
Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.
S. territory, the appropriate pay structure and benefits will apply.
RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
Remote working/work at home options are available for this role.
Chicago, IL (Hybrid)
The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.
At AMA, our mission to improve the health of the nation
starts with our people. We foster an inclusive, people-first culture where
every employee is empowered to perform at their best. Together, we advance
meaningful change in health care and the communities we serve.
We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.
We have an opportunity at our corporate offices in Chicago for a Sr. Manager Customer Success on our Marketing and Membership Experience team. This is a hybrid position reporting into our Chicago, IL office, requiring 2 days a week in the office.
This role manages the post-sale customer experience for group
membership institutions using MMX educational product. Responsible for
maximizing enablement, retention and ROI, while positioning Customer Success as
a differentiating attribute of AMA's educational products and brand. This role
oversees a team of Customer Success Managers, builds scalable systems to drive
engagement and institutional growth, and partners across internal teams to
deliver best-in-class customer experiences.
RESPONSIBILITIES:
Customer Success Framework and Operations
- Develop and continuously refine the Customer Success Playbook, including onboarding arc, product user training materials, communication templates, and outcome-aligned product guidance.
- Align service models to account segments and growth opportunities to optimize customer engagement.
- Assign accounts to Customer Success Managers based on account segment, product scope, and resource capacity.
- Identify and implement opportunities to streamline, digitize, and automate customer engagement with MMX education products to create efficiencies and evolve customer interactions within the learning environment.
- Develop business cases to integrate or invest in technologies that support customer scale.
- Coordinate cross-functional collaboration to enhance the post-sale customer journey.
- Identify and monitor key ROI metrics internally and on behalf of subscribers.
Customer Engagement Oversight
- Establish and operationalize a system for gathering and applying customer feedback across the engagement lifecycle.
- Determine frequency, audience, distribution channel and approach for applying results and sharing findings with relevant stakeholders.
- Partner with the Content and Communication team to cultivate customer advocates and produce targeted engagement materials.
- Collaborate with Product Ops team to address usability issues, including login friction and system administration challenges.
- Facilitate advisory groups with key customers and stakeholders to inform product evolution and deepen engagement.
- Coach Customer Success Managers to proactively manage retention, analyze account risk, and execute data-driven retention plans.
Staff Development & Management
- Provide ongoing leadership, training and development, ongoing feedback, support and counsel. Develop individual performance goals and accountabilities.
- Analyze capacity and align resources to support team and individual goals.
- Recruit and train staff, developing strong expertise in product attributes, customer insights, and communication. Ensure team mastery of all core MMX education products.
May include other responsibilities as assigned
REQUIREMENTS:
- Analytical, goal-oriented, and creative with excellent communication skills (written and verbal) and ability to excel in a matrixed environment.
- Bachelor's degree in business, communications, healthcare administration or related field required, Master's degree preferred.
- 7+ years of account management and customer relationship experience with segmented customers across multiple products required.
- 3+ years of people management experience required.
- Previous experience managing customers in a healthcare-related context preferred.
- Proven critical thinking skills with ability to identify and address root causes of recurring issues. Success in facilitating strong customer relationships and resolving issues to retain customers and increase loyalty.
- Proven ability to organize and prioritize while managing multiple projects/programs simultaneously in fast paced environment.
- Strong external presence to communicate with customers and stakeholders.
- Familiarity with learning management systems, online education programs, and accreditation standards strongly preferred, particularly in a medical setting.
- Some travel is required.
This role is an exempt position, and the salary range for this position is $102,816- $136,017. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.
The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.
We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.
THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION
Apply NowShare Save JobRemote working/work at home options are available for this role.
Director, Analytics Product Management Business Intelligence Center (Google Cloud) – Hybrid
Houston, Texas – US Citizen or Green Card Only
We are looking for a strategic leader to drive the vision, development, and adoption of advanced analytics and AI solutions across our sales organization. This role will oversee a portfolio of AI-enabled products, including predictive models, generative AI tools, and decision intelligence integrated into CRM and digital platforms, all designed to enhance sales performance and revenue growth.
As a key leader, the Director will partner with senior product managers and cross-functional technical teams to define product strategy, prioritize initiatives, and ensure seamless execution. Success in this role requires a strong blend of technical expertise, business insight, and executive influence, enabling the leader to translate complex AI capabilities into tangible business outcomes and enterprise-wide adoption.
RESPONSIBILITIES
Shape Enterprise Analytics Strategy: Develop and continuously refine the advanced analytics roadmap, ensuring alignment with business priorities and growth goals across local and national sales operations.
Lead AI/ML Product Innovation: Collaborate with data science and engineering teams to create, implement, and scale predictive and generative AI solutions that drive tangible business outcomes.
Team Leadership & Development: Guide, mentor, and grow senior Product Owners and Translators focused on analytics and AI initiatives; provide clear strategic direction and foster a high-performing, collaborative culture.
Executive Communication & Influence: Translate complex analytics into actionable insights for C-suite and senior leaders, securing alignment and executive sponsorship for key initiatives.
Governance & Stakeholder Management: Establish and maintain governance frameworks and executive cadences to prioritize roadmaps and ensure smooth delivery of quarterly product releases.
Portfolio Management: Oversee a suite of analytics products, balancing innovation with compliance and governance, while ensuring usability and integration across business intelligence platforms, CRM, and digital channels.
Drive Adoption & Value Realization: Ensure solutions are embedded into business processes and deliver measurable impact on performance and revenue.
QUALIFICATIONS
Education
- Bachelor's degree in an analytical field (e.g., Engineering, Mathematics, Computer Science, Business).
- MBA or another advanced degree from a top-tier educational institution (preferred)
Experience
- 8+ years in product management or analytics leadership roles, with proven experience delivering AI/ML-drivenproducts atscale.
- Prior experience in a corporate setting or leading a professional services company in an analytical or strategic role, such as Strategy, Finance, or Insights.
- Demonstrated success managing multiple product teams and driving enterprise-wide adoption of analytics solutions.
- 3+ years with Google Cloud
Professional Skills
- Strong problem-solving skills to take ambiguous challenges and develop structured frameworks for defining, analyzing, and solving them.
- Experience shaping enterprise strategies and working with senior leadership to drive alignment and investment.
- Ability to manage ambiguity and guide the organization toward clear and decisive action plans.
- High level of familiarity with digital technologies, including understanding of underlying data architectures, data requirements, and interdependencies between front-end, service layer, and back-end systems.
- Deep understanding of descriptive, predictive, and prescriptive analytics approaches and ability to educate business stakeholders on modeling techniques.
- Strong grasp of business value drivers and the relationship between modeling choices and business impact.
- Ability to establish a collaborative work environment that enables cross-functional teams to execute at a high level.
- Superb verbal, written, and interpersonal skills; fluency in interfacing with both technical and executive teams, and the ability to make complex analytics understandable and actionable.
Equal Opportunity Employer (EOE). We are committed to creating an inclusive environment for all employees and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic.
Let's talk about benefits
Revolution Technologies is proud to offer some of the best rates in the market. Revolution is also pleased to provide a comprehensive benefits package including medical, dental, vision, short-term disability, access to a health savings account, tuition reimbursement, scholarship opportunities, 401k, life insurance, supplemental insurance, and paid time off.
Remote working/work at home options are available for this role.
