Engineering Structures Jobs in Woodside, CA

226 positions found — Page 11

Solutions Architect
Salary not disclosed

Presales Solution Architect – US

Series AI Start-up - AI/ML

Location: San Francisco Bay Area (Hybrid)

Salary: Market-leading salary package + stock + benefits

The Role

As a Presales Solution Architect, you'll operate at the intersection of enterprise AI — helping organizations unlock predictive intelligence from the structured data that powers their business. You'll work hand-in-hand with Enterprise Account Executives and technical stakeholders to identify architectural challenges, design scalable AI solutions, and guide customers through high-impact technical evaluations that directly drive revenue.

This role is perfect for someone energized by solving complex technical problems, engaging deeply with customers, and clearly articulating how advanced AI capabilities translate into measurable business outcomes. If you thrive in fast-growth environments and want to help enterprises operationalize next-generation AI at scale, you'll excel here.

What You'll Do & Achieve

  • Drive technical discovery sessions to identify high-impact, high-value use cases where enterprise AI delivers measurable ROI.
  • Collaborate with Sales to create compelling demos, run competitive benchmarks, and prototype solutions on customer datasets to accelerate deals.
  • Own the technical vision for assigned customers, cultivating deep relationships with senior stakeholders and shaping long-term adoption strategies.
  • Lead end-to-end solution delivery, coordinating cross-functional teams — including engineers, IT, governance, and business stakeholders — to remove blockers and ensure alignment.
  • Architect scalable, production-ready solutions and integration patterns that perform reliably in complex enterprise environments, from on-prem systems to cloud VPCs and legacy infrastructure.
  • Capture patterns and insights from deployments to generate high-impact engineering feedback, informing product and model development.
  • Develop repeatable deployment strategies, reference architectures, and best-practice playbooks to accelerate the impact of the broader Solutions Architect team.
  • Travel up to 50% of the time to engage directly with customers and deliver hands-on solution experiences.

Who You Are

  • 7+ years in customer-facing technical roles (e.g., Solutions Architect, Sales Engineer, ML Engineer, Data Scientist) with proven success delivering complex AI or ML solutions.
  • Track record leading enterprise-scale technical implementations, spanning modern Generative AI or traditional machine learning systems, across cloud and on-prem environments.
  • Experienced navigating multi-stakeholder enterprise environments, balancing competing priorities, and driving deployments to completion.
  • Exceptional communicator, capable of translating complex technical concepts for both technical and executive audiences.
  • Hands-on technical expertise in data manipulation, rapid prototyping, and analysis using tools such as Python, Pandas, and SQL.
  • Collaborative, cross-functional mindset — skilled at balancing trade-offs and working effectively across teams to achieve outcomes.
  • Self-starter with the ability to own initiatives end-to-end, quickly fill knowledge gaps, and deliver results.

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Not Specified
Portfolio Schedule Manager – Project Controls (AI Data Centers)
🏢 Crusoe
Salary not disclosed
San Mateo, California 1 week ago

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About This Role:

Crusoe Energy is seeking a Portfolio Schedule Manager, Project Controls to provide leadership and governance across scheduling for large-scale, complex capital programs, including hyperscale data center projects. This role operates at the portfolio level, ensuring schedule integrity, consistency, and transparency across multiple concurrent projects.

The Portfolio Schedule Manager will establish and enforce scheduling standards, integrate execution schedules with cost insights, and deliver clear, actionable reporting to senior leadership and Crusoe clients. This role is ideal for a seasoned project controls professional who brings deep scheduling expertise, strong leadership skills, and the ability to connect schedule performance to broader program and financial outcomes.

What you'll be working on:

  • Lead portfolio-level construction scheduling and project controls across multiple large infrastructure or hyperscale data center projects
  • Establish, enforce, and continuously improve minimum scheduling standards, including schedule structure, coding, progress measurement, update cadence, and reporting
  • Own portfolio schedule reporting, clearly communicating schedule health, forecasted milestones, critical path impacts, and overall delivery risk to leadership and clients
  • Integrate schedule and cost insights to highlight schedule-driven cost risks, acceleration impacts, and downstream financial implications
  • Oversee and support onsite and regional scheduling services teams, providing direction, quality assurance, escalation support, and alignment to portfolio standards
  • Bridge execution schedules with baseline planning assumptions by partnering closely with Preconstruction to ensure continuity from planning through delivery
  • Own the onboarding and transition of schedules from Preconstruction into active project delivery, ensuring alignment with general contractors and key vendors
  • Collaborate with consultants, Preconstruction, Construction, general contractors, and OFE vendors to integrate contractor schedules into a unified, program-level schedule
  • Support data-driven decision-making by providing timely, accurate schedule insights across the portfolio

What you'll bring to the team:

  • Bachelor's degree in Engineering, Construction Management, or a related technical discipline
  • 12+ years of experience in construction scheduling and project controls for large infrastructure, hyperscale data center, or complex capital programs
  • Advanced scheduling expertise; Primavera P6 proficiency and/or advanced scheduling certifications strongly preferred
  • Proven experience establishing and enforcing scheduling standards across multi-project portfolios
  • Strong ability to assess schedule health, critical path impacts, and milestone risk at both project and portfolio levels
  • Experience integrating schedule and cost data to inform leadership decisions
  • Demonstrated leadership managing and guiding scheduling teams and external service providers
  • Strong communication skills with the ability to present complex schedule information clearly to senior stakeholders and clients

Benefits:

  • Industry competitive pay
  • Restricted Stock Units in a fast growing, well-funded technology company
  • Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents
  • Employer contributions to HSA accounts
  • Paid parental leave
  • Paid life insurance, short-term and long-term disability
  • Teladoc
  • 401(k) with a 100% match up to 4% of salary
  • Generous paid time off and holiday schedule
  • Cell phone reimbursement
  • Tuition reimbursement
  • Subscription to the Calm app
  • MetLife Legal
  • Company paid commuter benefit; $50 per pay period

Compensation Range:

Compensation will be paid in the range of $180,000 – $225,000. Restricted Stock Units are included in all offers. Compensation will be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.

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Not Specified
Data Scientist
🏢 Everfit
Salary not disclosed
San Mateo, California 1 week ago

Data Scientist Everfit | Hybrid, San Francisco Bay Area

About Everfit

Everfit is a fitness technology company building an AI-powered coaching platform that serves 280,000+ coaches and millions of training clients globally. We're transforming how fitness professionals deliver personalized training and nutrition guidance to their clients through intelligent automation and data-driven insights.

About the Role

We're looking for a senior data scientist who is passionate about fitness and energized by turning data into actionable insights that help coaches and their clients succeed. You'll play a critical role in understanding user behavior, product performance, and business metrics to inform strategic decisions as we scale our platform.

What You'll Do

Product Analytics & User Insights

  • Define and track key product metrics (activation, engagement, retention, churn) to measure product health and success.
  • Conduct cohort, funnel, and retention analyses to uncover behavioral insights and inform feature prioritization.
  • Identify opportunities to improve onboarding, engagement, and coach–client interactions.

Experimentation & A/B Testing

  • Own the experimentation framework and guide teams through hypothesis design, sample sizing, execution, and interpretation.

Strategic Impact & Roadmapping

  • Collaborate with leadership to translate data insights into roadmap priorities and measurable business outcomes.
  • Build predictive models and scenario analyses to support forecasting, pricing, and product investment decisions.
  • Establish best practices in data instrumentation, dashboarding, and self-serve analytics across teams.

Technical Foundations

  • Partner with data engineering to improve pipelines and instrumentation.
  • Leverage tools such as SQL, Python/R, data visualization platforms, and experimentation platforms.

Marketing Analytics & Optimization

  • Analyze customer acquisition funnels and marketing performance to identify high-impact opportunities for growth and conversion.
  • Partner with marketing and growth teams to design and evaluate campaign experiments

What We're Looking For

  • 4-6 years of experience in a data analyst or analytics role, preferably at a growth-stage tech company
  • Strong proficiency in SQL and experience setting up data pipelines, transforming data, and analyzing large datasets
  • Deep experience with creating dashboards and providing analysis on product analytics and data visualization tools (Amplitude, Looker, Tableau, Mode, or similar)
  • Understanding of SaaS metrics and cohort analysis
  • Experience with translating numerical findings into clear insights for non-technical team members
  • Genuine passion for fitness, health, or wellness (we build for coaches so you need to understand their world)

Bonus Points:

  • Experience with Python or R for statistical analysis
  • Experience in a PLG (Product-Led Growth) environment
  • Experience working at a company during a hypergrowth phase
  • Background in fitness, health, wellness, or coaching industries

You'll thrive here if you:

  • Are naturally curious and love asking \"why\" until you find the answer
  • Are excited by fast-paced, high-growth environments with a passion for building out systems for scaling
  • Enjoy collaborating with global teams and making complex topics understandable
  • Are comfortable with ambiguity and can structure your own work
  • Care deeply about the impact your insights have on real coaches and their clients

Why Join Everfit

  • Establish the foundations for Fitness Intelligence and help shape the future of coaching for millions around the world
  • Work with autonomy and ownership on high-impact projects
  • Join a collaborative, global team with experience from leading tech and fitness companies
  • Enjoy competitive salary, equity, and performance bonuses
  • Build something meaningful that helps people live better, healthier lives

Everfit is an equal opportunity employer committed to building a diverse and inclusive team. We make employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected status.

Ready to dive into data in the fitness intelligence space? We'd love to hear from you.

Not Specified
Building Inspector
Salary not disclosed
San Mateo, California 1 week ago

We're seeking a Building Inspector (I, II, or III) to join our growing team at Urban37, Inc. in the Marin County area. In this full-time role, you'll perform building inspections, conduct plan reviews as assigned, and work directly with contractors, applicants, and City staff to ensure projects are safe, compliant, and moving forward efficiently.

Success in this position means delivering thorough, timely, and solution-focused service while representing Urban37 with professionalism, integrity, and care.

What You'll Do

  • Conduct building inspections for residential, commercial, and mixed-use projects at various stages of construction.
  • Perform plan reviews appropriate to your certification level, including structural, accessibility, and building code compliance.
  • Prepare clear, detailed inspection reports and maintain accurate records in accordance with City, State, and departmental requirements.
  • Communicate effectively with contractors, design professionals, property owners, and applicants to identify deficiencies and guide corrective actions.
  • Interpret and enforce applicable building codes with accuracy, consistency, and sound judgment.
  • Coordinate closely with Planning, Fire, Engineering, and other City departments to support efficient permitting and inspection workflows.
  • Support more advanced inspection, enforcement, and mentoring responsibilities consistent with a Building Inspector II or III role (as applicable).

Qualifications

  • Experience performing building inspections in a municipal or consulting environment (required).
  • ICC Residential Building Inspector (B1) Certification required (must be obtained at minimum).
  • Additional ICC certifications (Building Inspector II/III, Combination Inspector, etc.) are a plus.
  • Strong knowledge of the California Building Code and related regulations.
  • Excellent written and verbal communication skills.
  • Ability to interpret and apply codes with fairness, consistency, and professionalism.
  • Comfortable using inspection or permitting software (e.g., TRAKiT, Accela, EnerGov) or willing to learn.

Why You'll Love Working Here

  • Medical, dental & vision coverage for you and your family.
  • Basic life insurance for peace of mind.
  • Health & Dependent Care FSAs to help you plan ahead.
  • 401(k) with company match so your future is just as strong as our communities.
  • Paid time off & holiday pay to recharge and spend time where it matters most.
  • A supportive, tight-knit team that feels more like family than coworkers.
  • A culture built on collaboration, respect, and humor. We work hard, help each other, and celebrate wins together.

Compensation

Building Inspector I / II / III: $40.00 to $65.00 per hour, based on experience, certifications, and qualifications.

Apply through LinkedIn or send your resume to .

Not Specified
Founding Product Manager | AI x Logistics | San Francisco (On-site)
🏢 TDA
Salary not disclosed
San Mateo, California 1 week ago

We're hiring a Founding Product Manager to help build AI-powered software transforming how logistics operators work.

This is not a feature-factory PM role.

This is a ground-floor opportunity to design and ship a product that turns messy, real-world logistics workflows into simple, trusted, intelligent software.

Who we're looking for

You're scrappy, systems-minded, and thrive in ambiguity.

  • 3–5+ years shipping B2B SaaS products
  • Experience building products from 0→1 (ideally for non-technical users)
  • Comfortable operating in highly regulated or operationally complex industries
  • Strong product instincts paired with structured thinking
  • Bonus: logistics, supply chain, or fintech experience
  • Early stage startup experience

You're excited by turning operational chaos into elegant, intuitive systems.

What you'll do

  • Own end-to-end product execution. from customer discovery and prioritization through delivery and launch
  • Map messy, real-world logistics workflows into crisp product experiences
  • Work closely with engineering to ship AI features operators trust defining quality bars for accuracy, confidence, and explainability
  • Build the product foundation: instrumentation, metrics, release processes, and scalable systems
  • Visit customers to deeply understand workflows and pain points
  • Partner with GTM to drive adoption, retention, and expansion

This is a true founding PM role. You'll shape not just features, but the product philosophy and operating system of the company.

Comp

$150K–$200K

0.3–0.8% equity

If you want to build at the intersection of AI and global trade and be the product leader from day one please send in your resume asap

Not Specified
Senior Product Manager
🏢 Savor
Salary not disclosed
San Mateo, California 1 week ago

Company Description

Savor is a venture-backed startup pursuing transformational technology to produce highquality, healthy and affordable fats without negative climate impact or cruelty to animals. Our deeply technical company is taking an absolute swing for the fences in the climate fight and are looking for someone who shares our passion for the mission.

Role Description

We are seeking a senior level Product Manager to help drive Savor's product development, primarily based in San Jose, CA. In this role, you will join our world-class technical team to develop the new class of products we're bringing to market and have the opportunity to be part of creating and growing our values-first, mission-driven company.

Responsibilities

  • Manage the lifecycle of Savor's product portfolio by defining new product needs statements, specifications, and ensuring change management for existing products
  • Consolidate and analyze customer feedback to identify key product development opportunities and technology gaps
  • Support the development and execution of Savor's product roadmap by translating customer insights into actionable internal development initiatives, balancing technology and business needs
  • Develop compelling external-facing technical materials that effectively communicate Savor's product performance advantages to partners
  • Facilitate cross-team coordination on development activities in product stage gate process

Qualifications/Skills

  • Bachelor's degree in Chemistry, Materials Science, Chemical Engineering, or related technical field; advanced degree preferred
  • Minimum of 5-7 years of experience within a hard tech company, preferably in a product management role. Background in specialty chemicals is a plus.
  • In-depth knowledge of the product development lifecycle, including the challenges and opportunities associated with scaling from R&D to commercial production.
  • Excellent documentation and communication skills
  • Data-driven and structured approach to problem solving

If there are items under the "Qualification/Skills" section that you are working towards or would like to pursue, we still encourage you to apply. Our promise is that a real person will review your application!

Working Conditions

  • Office environment

Logistics

We offer competitive compensation and benefits. Our current HQ is located in San Jose, CA. This is a hybrid position, requiring 2-3 days per week in office, so you will need to be able to commute to our office or be willing to relocate. Occasional travel (approximately 10-20% annually) may be required for customer meetings, partner site visits, or industry conferences.

We are an Equal Opportunity Employer - we do not discriminate in hiring, promotions, or any other way on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Contact with your resume/CV if you are interested in learning more about this opportunity.

Not Specified
Senior Account Manager
Salary not disclosed
San Mateo, CA 1 week ago

Role Overview

Cascade AI is hiring a Senior Account Manager to own renewals, expansion, and strategic account growth across our existing customer base.


This is a commercially oriented role. You will manage a portfolio of accounts, drive adoption, run QBRs, map stakeholders, and identify expansion opportunities across new departments and workflows.


You are not responsible for implementation — that function is owned separately. Your focus is revenue retention and growth within existing logos.


What This Role Is


This is not a support or onboarding role.


This is a revenue-carrying account ownership role focused on:

  • Re-selling into the same organization
  • Expanding into new departments (HR → IT, Legal, Finance)
  • Strengthening executive relationships
  • Driving renewal confidence


You will operate as the commercial owner of your accounts post-sale.


Core Responsibilities


1. Own Renewals

  • Manage renewal timelines and negotiation strategy
  • Identify risks early and create mitigation plans
  • Ensure customers clearly understand value delivered
  • Forecast accurately and maintain strong renewal hygiene


2. Drive Expansion Within Accounts

  • Map accounts across departments and stakeholder groups
  • Identify new workflow and use-case expansion opportunities
  • Position Cascade’s value to new executive buyers
  • Partner with AEs where appropriate to close larger expansions

Expansion at Cascade often means entering new departments, not just increasing seat counts. This requires strategic navigation and commercial skill.


3. Lead QBRs & Executive Conversations

  • Run structured Quarterly Business Reviews
  • Anchor discussions in value, ROI, adoption, and roadmap alignment
  • Build relationships beyond day-to-day users
  • Multi-thread across HR, IT, Finance, Legal, and other stakeholders


4. Drive Adoption & Account Health

  • Monitor usage and engagement data
  • Recommend actions to improve adoption and workflow integration
  • Work closely with Implementation to ensure time-to-value
  • Identify and qualify expansion signals within accounts


5. Account Strategy & Mapping

For each account, you will maintain:

  • Executive stakeholder map
  • Expansion pathways
  • Risk assessment and mitigation plan
  • Quarterly action plan

You should be able to clearly articulate:

  • Where growth will come from
  • What risks exist
  • What next steps are required


Cross-Functional Collaboration

You will work closely with:

  • CEO, Sales, and Marketing (for larger expansions or joint selling motions)
  • CS Implementation for onboarding and complex rollout support
  • Product & Engineering to communicate strategic customer feedback

This role requires influence without formal authority.


Who You Are

  • 5+ years in Account Management, Strategic CSM, or post-sale revenue roles
  • Experience owning renewals and expansion quotas
  • Comfortable navigating enterprise stakeholders
  • Strong account mapping and multi-threading skills
  • Confident running executive-level conversations
  • Commercially minded and revenue-oriented


Bonus:

  • Experience selling across departments within the same organization
  • Experience in B2B SaaS, HR tech, IT systems, or enterprise AI
Not Specified
Sr Technical Account Manager
Salary not disclosed
San Mateo, CA 1 week ago

Job Title: Senior Technical Account Manager

Location: San Francisco Bay Area, California

Duration: Direct Hire

Salary: $170K Base Plus 40% Bonus Plus Excellent Benefits

Job Summary

We are seeking a seasoned Senior Account Manager with a strong track record in technical sales to join our dynamic team in Silicon Valley. The ideal candidate has strong industry knowledge, a consultative sales approach, and the ability to manage complex customer relationships in a fast-paced, innovation-driven environment.

This position will have a strong focus on emerging markets including AI infrastructure, Data Centers, power electronics, semiconductors, advanced electrical materials, and EV. The Senior Account Manager responsibilities include pipeline development, business planning, product marketing strategy, portfolio management, and production forecasting.

Knowledge, Skills & Abilities (KSAs)

  • Ability to understand and use product management tools (ROI calculations, lifecycle management, forecasting)
  • Ability to communicate effectively, orally and in writing; strong cross-cultural communication skills
  • Strong people skills and the ability to influence cross-functional teams
  • Knowledge of business and product development principles, including engineering, operations, QA, sales, and CS
  • Technical familiarity with electrical materials, magnetic materials, power electronics, thermal technologies, semiconductor-adjacent components, and/or Data Center systems supporting AI hardware
  • Ability to understand customer technical requirements and translate them into product specifications and business strategies

Essential Job Functions

  • Develop and execute strategic account plans to drive revenue growth across key enterprise and mid-market clients
  • Manage the entire sales cycle from qualification through contract negotiation and closing
  • Build trusted relationships with clients, acting as a technical and business advisor
  • Collaborate with cross-functional teams—including engineering, marketing, and product management—to deliver tailored solutions
  • Analyze market trends, competitor activities, and customer needs to identify new opportunities
  • Provide accurate forecasts and maintain CRM data integrity
  • Represent the organization at industry events, trade shows, and client meetings
  • Use personal judgment and initiative to develop solutions for sales, customer service, and marketing challenges
  • Assist with customer issue escalation and resolution
  • Coordinate with R&D and engineering on technical requirements related to thermal management, magnetic materials, electrical materials, semiconductors, and power electronics
  • Serve as liaison between customer and vendors/suppliers/factories throughout product lifecycle for issues related to pricing, quality, design, costs, and delivery

Qualifications

  • Bachelor’s degree in Engineering, Business, or a related field (Master’s preferred)
  • 5–10+ years of experience in technical or enterprise sales, preferably in hardware
  • Proven success managing large, complex accounts and multimillion-dollar deals
  • Strong communication, negotiation, and relationship management skills
  • Technical aptitude with the ability to translate complex solutions into clear business value
  • Ability to work well in a cross-cultural environment
Not Specified
Founding Account Executive
Salary not disclosed
San Mateo, CA 1 week ago

About Us

We’re ClosedWon Talent, a sales & go-to-market recruiting agency that specializes in working with fast-growing startups. If you're exploring your next move, we might have just the opportunity for you...including this one!


About The Company

We're helping a Seed-stage developer productivity startup hire their first two Founding Account Executives in San Francisco.


They’re building a platform for engineering leaders that goes beyond dashboards and vanity metrics. It analyzes real workflow data across the development stack and surfaces clear, actionable guidance on how teams can ship faster, reduce friction, and improve outcomes. This is sold as expertise and insight, not just another tool.


The Role

  • Title: Founding Account Executive
  • Report to: Founder
  • Location: Hybrid in SF
  • Comp: $100K–$150K salary, $200-300k OTE, plus equity


You’ll own full-cycle new business:

  • Generate your own pipeline
  • Work inbound leads
  • Run discovery with engineering leaders
  • Close mid-market and enterprise deals
  • Help define how sales gets done


ACV ranges:

  • $15K–$40K typical mid-market
  • $50K+ enterprise entry point (with expansion upside later)


You’ll get a mix of faster-moving cycles and more strategic, multi-stakeholder deals.


Who They’re Looking For


Must-haves:

  • Proven ability to generate pipeline in a scrappy environment
  • Comfortable selling to technical buyers, especially engineering leaders
  • Operates well with low process and high ambiguity
  • High ownership mentality. Willing to do the unglamorous work


Nice-to-haves:

  • Experience selling into engineering orgs or dev-adjacent tools
  • Some technical or analytical exposure
  • Evidence of fast progression or internal promotion
  • Creative GTM experience: events, conferences, network selling, scrappy outbound motions
Not Specified
Network Field Technician
Salary not disclosed
Palo Alto, CA 1 week ago

CSI Companies is seeking mutiple Field Service Technicians to work with one of our top healthcare clients!


Title: Field Service Technician

Location: Palo Alto, CA

Type: Contract-to-Hire

Duration: 6 - month contract to start

Pay: $35 - $45/hour W2

Shift: Monday - Friday, 8am - 5pm with occassional weekend work

Description:

Brief Overview

The Sr. Field Services Technician is responsible for providing work direction to field technicians responsible for onsite installation, configuration, repair, and maintenance for a variety of end user and network devices at SHC locations across the San Francisco Bay Area. The Sr. Field Services Technician will additionally provide L2/L3 support as required and work with the SHC Service Desk and desktop engineering teams to identify and remediate recurring issues


What you will do

  • Monitor technician activity across SHC field locations, optimizing support and providing escalated technical assistance as required.
  • Work with desktop and network engineering and network teams to identify, diagnose, and resolve recurring incidents in the field.
  • Resolve escalated service delivery issues and interact regularly with IT customers, including communicating issues to the appropriate internal stakeholders, and support communications to the field regarding service delivery issues.
  • Perform root cause analysis on recurring issues and communicate results with desktop engineering, network engineering, and service desk teams.
  • Provide service and customer support during field visits or dispatches, representing SHC IT in a professional and businesslike manner.
  • Oversee all onsite installation, configuration, repair, and maintenance of desktops, laptops, tablets, mobile devices, associated peripherals, and related software.
  • Oversee onsite initial basic network troubleshooting, port activation and deactivation at SHC locations.
  • Oversee onsite updates, configuration changes, and installations of hardware and software, and diagnose technical problems to determine proper solutions.
  • Assist field technicians with diagnosing problems before arrival, determining needed parts and documentation to minimize down time and multiple trips.
  • Determine whether OEM parts or assistance is required and coordinate OEM vendor parts or assistance as required.
  • Provide technical support and setup during special events at SHC locations such as conferences.
  • •Complete accurate and timely updates in Asset Management tracking system.
  • •Maintain and track asset data including but not limited to warranty, license, and maintenance information for technology service assets across the SHC environment.
  • •Coordinate and manage asset audits and manage exceptions through a remedial action management process.
  • •Ensure process compliance by managing the remedial / corrective action management process for any breaches that occur throughout the lifecycle.
  • •Ensure equipment is per the defined SHC standards
  • •Work closely and build relationships with SHC vendors. Participate in gathering bids for large purchases and assist management in negotiating better pricing.
  • •Consult with Project Managers for procurement of IT hardware for projects and manage procurement

Education

  • Four year college degree or advanced certifications (e.g. Microsoft Office Specialist (MOS) Expert or Master, Microsoft Certified Solutions Associate: Office 365

Experience Qualifications

  • Five (5) years of related work experience; experience in a healthcare IT environment preferable.

Required Knowledge, Skills and Abilities

  • Experience troubleshooting, repairing and supporting the following (or similar):
  • Windows 7, Windows 8, and Mac operating systems, as well as common applications (e.g., MS Office, Outlook, VPN);
  • HP, Dell, Tangent, and Apple desktop/laptop hardware systems; OEM certification or at least 3 years of documented service required on at least 2 hardware systems required;
  • Apple (iPad) and other common tablet computing devices;
  • Printers, monitors, external hard-drives, network interface cards, etc.;
  • Cisco routers (e.g., 36XX, 76XX, ASR 1XXX);
  • Cisco switches (e.g., Catalyst, Nexus);
  • Cisco wireless access points (e.g., Aironet);
  • Associated networking devices (e.g., LAN Controllers, WAN Optimizers)
  • MCSA Windows 7, MCSA Windows 8, and CompTIA A+ required
  • One or more of the following certifications preferred : CCIE, CCNA, CCNP, CCDE, CCDP, CCSP, CCVP
  • Excellent customer service orientation and verbal communication skills; ability to work in the field with accuracy and minimal direction.

Licenses and Certifications

  • DL - Driver’s License – Any US State .
Not Specified
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