Engineering Structures Jobs in Waban Middlesex County, MA

286 positions found — Page 8

TEMP - TEMP-Business Ops Support (Manager of Research Security)
✦ New
Salary not disclosed
Lincoln, MA 1 day ago
Apply for JobJob ID295985

LocationLincoln, Massachusetts

Full/Part TimeFull-Time

Regular/TemporaryTemporary

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About Us

Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.

About Georgia Tech
Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.

Georgia Tech's Mission and Values
Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:
1. Students are our top priority.
2. We strive for excellence.
3. We thrive on diversity.
4. We celebrate collaboration.
5. We champion innovation.
6. We safeguard freedom of inquiry and expression.
7. We nurture the wellbeing of our community.
8. We act ethically.
9. We are responsible stewards.

Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.



Job Summary

Provide professional services in support of unit management in field as specified in the particular job posting. Focus will be in the professional field of Research Security. Specific duties will be determined based on assignment and unit needs. This position will interact on a consistent basis with: unit management and staff. This position typically will advise and counsel: unit management and staff. This position will supervise: NA



Job Summary

The Manager of Research Security is tasked with developing and implementing security protocols to protect sensitive research data and facilities from potential threats. This position requires a comprehensive understanding of security measures and compliance standards to ensure the safety of personnel and the integrity of research activities.



Responsibilities

Job Duty 1 -
Perform duties related to professional field assignment.

Job Duty 2 -
Participate in reviews for compliance with policy and governmental regulations in the field.

Job Duty 3 -
Provide input to department policies and procedures.

Job Duty 4 -
May provide input to and administer project timelines and budgets.

Job Duty 5 -
May interact with vendors regarding procurement and delivery issues.

Job Duty 6 -
Perform other duties as assigned



Required Qualifications

Educational Requirements
Bachelor's Degree in related field or equivalent combination of education and experience

Required Experience
Up to two years of job related experience



Required Qualifications

  • Have Top Secret Clearance
  • Have SAP/SCI experience
  • FSO/Security Specialist, Security Manager Experience, ITPS Experience


Knowledge, Skills, & Abilities

SKILLS
This job requires application of professional principles, processes and practices; application of regulations; utilization of basic and advanced computer applications including those specific to areas of responsibility; communication skills.



USG Core Values

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at policymanual/section6/C2653.



Equal Employment Opportunity

The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.

Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia (USG) and Georgia Tech. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of an individuals race, ethnicity, ancestry, color, religion, sex (including pregnancy), national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.



Other Information

This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel
This position requires security clearance.



temporary
Mid-Market Account Executive
✦ New
🏢 Harness
Salary not disclosed
Boston, MA 1 day ago
Mid-Market Account Executive

Harness is the AI Software Delivery Platform company, led by technologist and entrepreneur Jyoti Bansal (founder of AppDynamics, acquired by Cisco for $3.7B). Harness has raised approximately $570M in funding and is valued at $5.5B, backed by leading investors including Goldman Sachs, Menlo Ventures, IVP, Unusual Ventures, Citi Ventures, and more. As AI accelerates code creation, the real bottleneck has shifted to everything after the code testing, deployments, application security, reliability, compliance, and cost optimization. Harness brings AI and automation to this \"outer loop,\" helping teams ship software faster while maintaining security and governance throughout the entire software delivery lifecycle.

Powered by Harness AI and the Software Delivery Knowledge Graph, the Harness Platform applies deep context and intelligent automation across the software delivery lifecycle with governance and policy-driven controls embedded throughout the platform.

Over the past year, Harness powered over 185M deployments, 82M builds, 18T flag evaluations, 8M security scans, 9.1B optimized tests, 3T protected API calls, and helped manage $2.8B in cloud spend enabling customers like United Airlines, Morningstar, and Choice Hotels to accelerate releases by up to 75%, reduce cloud costs by up to 60%, and achieve 10x DevOps efficiency.

With a global team across 14 offices and 25 countries, Harness is shaping the future of AI software delivery and we're looking for exceptional talent to help us move even faster.

Position Summary

Harness is looking for sales champions and leaders who are as passionate about building the next great software company as they are about blowing out their numbers every quarter.

Key Responsibilities
  • Exceeding your number- Winning new logos
  • Forecasting correctly, communicating clearly, aligning brilliantly with the rest of the team
  • Not being afraid of being data driven - including using Salesforce and other tools to track your progress
  • Managing full sales cycle from prospect to close
  • Collaborating with other teams, including sales engineering and sales development
About You
  • A proven track record of driving and closing deals
  • Account planning and execution skills
  • Ability to sell C-Level and across both IT and business units
  • Consistent overachievement of quota and revenue goals with a strong W2 track record
  • Understands the value of utilizing a strong sales methodology such as MEDDIC when building pipeline and qualifying opportunities
  • Proven consultative sales solution skills, including the ability to articulate a clear, concise return on investment value statement
  • Ability to maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and team-oriented environment
  • Bachelors Degree or equivalent
Location

This role is based in our Boston, MA office.

What You Will Have at Harness
  • Competitive salary
  • Comprehensive healthcare benefits
  • Flexible Spending Account (FSA)
  • Employee Assistance Program (EAP)
  • Flexible Time Off and Parental Leave
  • Quarterly Harness TGIF-Off / 4 days
  • Monthly, quarterly, and annual social and team-building events
  • Recharge & Reset Program
  • Monthly internet reimbursement
  • Commuter benefits

The OTE for this position is $220,000. Factors that may be used to determine your actual pay rate include your specific skills, experience, qualifications, location, and comparison to other employees already in this role. In addition to the base salary, certain roles may qualify for a performance-based incentive and/or equity, with eligibility depending on the position. These rewards are based on a combination of company performance and individual achievements. A valid authorization to work in the U.S. is required.

Not Specified
Project Manager 1 - Construction Administration
✦ New
Salary not disclosed
Boston, MA 16 hours ago
Project Manager 1 - Construction Administration

Boston, Massachusetts

Capital Planning Construction Administration

Full-Time Hybrid

Project Manager 1 - Construction Administration

Capital Planning

Reports To: Project Manager 3 Construction Administration

Exempt

Grade: 10

This Project Manager 1 position is a member of the MSBA's Construction Administration Team that manages MSBA-funded capital projects from design development through bidding, contract award, construction, commissioning, and project close-out. The Project Manager 1 works with a motivated team reporting to a Project Manager3 for major projects and repair projects. The Project Manager 1 works with public school districts and consultants as part of a MSBA team to ensure conformance with MSBA's policies, agreements, and practices for major projects and repair projects through design development, construction and final audit. The Project Manager 1 will also review district submittals that establish grants for the repair program.

Essential Functions and Responsibilities
  • Monitor project schedules, budgets and scope for major construction and repair projects to ensure compliance with MSBA guidelines and funding agreements, and to track construction progress.
  • Review monthly reimbursement requests for major construction and repair projects and recommend eligibility of project costs for reimbursement.
  • Report on changes to the schematic design budget through the design development and bidding phases, process budget revisions, and review project cash flow for accuracy and variances.
  • Review design development documents and prepare and issue review comments for major projects, identifying any variances to the agreed upon scope identified in the funding agreement.
  • Review cost estimates, project scope and budget submittal to establish the grant for repair projects.
  • Prepare and review change order documentation including recommendation of change order eligibility on major construction and repair projects.
  • Review monthly project reports to understand submittal status, contract compliance, construction progress and identify variances. Utilize this information as well as lead site visits to inform MSBA reporting to the Board of Directors.
  • Collaborate with the project team to review and make recommendations to improve MSBA processes and inform best practices for school construction.
  • Lead in project meetings addressing project status, funding agreements, amendments and change orders.
  • Collaborate with the project team to develop a schedule for the timely submittal of all final documents required for final audit of major construction and repair projects. Coordinate with the project team to resolve any outstanding items required and reconcile and approve the final payment.
  • Participate in Capital Planning and Construction Administration subcommittees and procurement committees, on an as needed basis.
  • Participate in the preparation, coordination and presentation of materials required for MSBA subcommittee, roundtables and Board of Director Meetings.
Required Education, Experience, and Skills
  • Bachelor's degree in one of the following: project management, construction, architecture, engineering, or a related field.
  • Two-to-five years of experience associated with construction, project management, building design or other applicable disciplines.
  • Knowledge of construction project administration, contract compliance monitoring, change orders and construction methods.
  • Proficiency in Microsoft Office software applications, including Excel, Word, PowerPoint and Outlook.
  • Ability to effectively manage multiple tasks, involving complex and varying problems.
  • Strong verbal and written communication skills.
  • Demonstrated ability to gather, analyze, and present complex technical information in a clear, concise, and understandable manner.
  • Ability to work both independently and as part of a team.
  • Ability and willingness to travel occasionally to project sites.

$78,425 - $86,267 a year

This job description is intended to be general and will evolve over time. The description is subject to periodic updating. At management's discretion, the employee may be assigned different or additional duties from time to time.

Not Specified
Director of Facilities and Grounds
✦ New
Salary not disclosed
Norwood, Massachusetts 16 hours ago

The Director of Facilities and Grounds will provide strategic leadership and operational oversight for all Facilities, Vehicle Maintenance, and Land Operations at Juneberry Ridge. This role ensures our 750 plus acre regenerative farm, hospitality spaces, and infrastructure operate safely, efficiently, and sustainably while supporting the long-term growth of the organization.

This leader oversees two core teams, Facilities and Vehicle Maintenance and the Land Team, ensuring alignment in daily execution, asset stewardship, and long-range planning. The Director serves as a key member of the manager team, driving operational excellence, environmental stewardship, and cross departmental collaboration.

The ideal candidate is a hands-on, strategic leader with deep experience in facilities systems, land management, and team development who thrives in a dynamic, mission-driven environment.

Essential Duties and Responsibilities:

Leadership & Oversight

· Provide direct supervision and strategic guidance to the Facilities & Maintenance Lead and Land Team Supervisor.

· Develop departmental goals, staffing plans, and project schedules aligned with Juneberry Ridge's strategic vision.

· Champion a safety-first culture, ensuring compliance with OSHA standards and internal policies across all departments.

· Conduct regular team meetings, performance evaluations, and professional development planning.

· Promote environmental stewardship and operational excellence across all functions.

Operational Management

· Oversee preventative and reactive maintenance for facilities, vehicles, and equipment.

· Manage and optimize maintenance tracking and work order systems to ensure efficient scheduling, reporting, and follow-through.

· Direct land operations including landscaping, irrigation, erosion control, grading, timber management, and habitat stewardship.

· Collaborate cross-functionally (Hospitality, Farm, Events) to prioritize projects without disrupting guest experience.

· Develop and oversee farm-wide safety programs, emergency response plans, and equipment training.

· Establish and monitor key operational metrics including maintenance completion rates, equipment uptime, and resource utilization.

Financial & Resource Management

· Develop and manage departmental budgets, including materials and capital improvement planning.

· Approve and track purchase orders, invoices, and vendor payments.

· Manage contracts, service agreements, and vendor partnerships.

· Oversee asset inventory and lifecycle management for vehicles, equipment, and facilities.

Sustainability & Continuous Improvement

· Champion regenerative and sustainable practices in land care, waste management, water conservation, and energy efficiency.

· Identify and implement innovative solutions, including technology integration, fabrication opportunities, and strategic partnerships.

· Lead project planning, implementation, and long-term oversight.

Cross-Functional Collaboration

· Partner with executive leadership to plan and execute capital projects, renovations, and infrastructure upgrades.

· Support events, hospitality, and agricultural operations with logistical and technical expertise.

· Serve as point of escalation during emergencies, providing clear leadership and communication.

A Typical Day:

· Engaging across teams to identify challenges, design solutions, and actively lead implementation.

· Designing and building innovative systems and infrastructure to support a rapidly growing and evolving organization.

· Working directly toward improving ecological health indicators to restore and regenerate our 750 acres for people, animals, and the land.

Qualifications and Education Requirements:

· Associate or bachelor's degree preferred in Environmental Science, Plant Science, Ecology, Business Management, Operations, Engineering, Construction, or related field, not required.

· 7+ years of progressive experience in facilities, land management, or operations, with at least 5 years in a leadership role.

· Strong knowledge of facilities systems (HVAC, electrical, plumbing, mechanical)

· Strong knowledge of grounds/landscape maintenance and ecological land management practices.

· Proven experience managing teams across multiple disciplines (maintenance, landscaping, or equipment operations).

· Experience managing farm or workplace safety programs and ensuring regulatory compliance.

· Excellent leadership, communication, and organizational skills.

· Proficiency with Microsoft Office Suite and maintenance tracking systems.

· Ability to lift up to 50 lbs and work outdoors in variable weather conditions.

· Integrity, professionalism, and alignment with Juneberry Ridge's Mission, Vision, and Values.

DETAILS & BENEFITS

· Full-time, 45 hours per week, full benefits.

· Fully paid (no-premium) healthcare (individuals and families).

· Fully paid life insurance.

· Fully paid vision (individuals only).

· 18 PTO days + 8 recognized holidays.

Core Values at Juneberry Ridge:

· Be Joyful

· Integrity

· Pioneering

· Accountability in All We Do

· Learn, Educate, and Share

· Willful and Enthusiastic Stewardship

· Teamwork

Not Specified
Key Account Manager
Salary not disclosed
Boston, MA 6 days ago

*FULL TIME ROLE

Excited to announce that we're once again working with a global client that is looking to expand it's sales team with a new experienced hire in Boston.


For this position, we're looking for a well-versed individual with proven CAPEX sales experience to the life sciences who can build upon an already existing territory by winning repeat business and new clients in Boston.


Responsibilities

  • Manage and maintain client relationships in the life sciences in the Boston area as well as Virginia and Washington.
  • Prospect and target potential clients in this territory.
  • Manage and deliver a pipeline full of opportunities in the life sciences market.
  • Serve as a key point of contact for clients and coordinate with internal stakeholders to manage expectations.
  • Identify potential expansion opportunities through market research and client relationships.


Qualifications & Requirements


  • Bachelor's degree in relevant markets such as Chemistry and/or Engineering.
  • 5+ years of life science experience.
  • 5+ years of sales experience in the life sciences.
  • Valid US Driver's license.
Not Specified
Director, Manufacturing Science and Technologies (no agencies please)
Salary not disclosed
Boston, MA 3 days ago

Convergent Therapeutics, Inc. is a clinical-stage biotechnology company focused on developing tumor-selective alpha radio antibodies to target cancer. The company was founded by world-renowned experts in clinical care and research, drug development, and cancer biology, and Convergent’s proprietary platform is licensed from Cornell University. In harnessing the selectivity of antibodies and tumor-destructive potential of alpha radioisotopes, Convergent's radio antibodies precisely target cancer cells with potent, localized radiation.


In addition to the roles and responsibilities outlined below, we value team members who are eager to make an impact and grow with us professionally. We are seeking an individual who enjoys multi-tasking and has the willingness and flexibility to assume additional responsibilities as assigned.


Location: 50 Milk Street, Boston, MA


Reporting to: Caitlyn Harvey, SVP of Technical Operations


Responsibilities

  • Create a strategy and lead the MSAT function through CPI, Phase 3 IND submission, PPQ and CPV (this includes API, Drug Substance, and Drug Product).
  • Lead technology transfers and author technical documents including reports, standard operating procedures, master batch records, work instructions
  • Collaborate with the Development Lead to learn and document the process as well as co-author development protocols and development technical reports.
  • Responsible for authoring key IND updates and justifications
  • Responsible for authoring MVP
  • Provide onsite support at the CDMO, develop a training plan for manufacturing operators, and oversee process execution
  • Lead investigations to troubleshoot process execution challenges including RCA
  • Demonstrate ability to engage and effectively influence team members across multidisciplinary teams while prioritizing multiple projects and meeting deadlines
  • Drive curiosity, scientific rigor and excellent problem-solving skills across a fast-paced performance driven environment


Requirements

  • BS and/or MS in Chemical, Biological, or Biomedical Engineering
  • 10+ yrs or equivalent combination of education and work experience
  • Experience authoring IND sections
  • Previous experience with antibody based drug substances and antibody-drug-conjugates
  • Detail-oriented with good problem-solving, technical writing and verbal communication skills
  • Ability to effectively work in multidisciplinary teams, meet deadlines, and prioritize multiple projects
  • Aptitude for working in a self-driven, performance/results-oriented, fast-paced matrix environment
  • Well versed with cGMP requirements and working in a regulated environment, including experience as person-in-plan and/or GMP operator.
  • Working knowledge of statistical design of experiments (DoE) and RCA.
  • Excellent technical writing skills
  • Ability to travel up to 25% of the time
  • This is a Hybrid role, in office 2 to 3 days a week
  • We are considering Greater Boston based candidates only


Nice to haves:

  • Knowledge of radiochemistry
  • Understanding of analytical methods such as HPLC, SPR, and cell based assays.
  • Experience developing scale down models


Equal Opportunity Employer

We are committed to recruiting, developing, and retaining the most talented people from a diverse candidate pool. All aspects of employment, including the decision to hire or promote, will be based on aptitude, performance, and business need. We do not discriminate on the basis of race, color, religion, sex, national origin, age, physical or mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, or any other legally protected status. We will make reasonable accommodation for qualified individuals in accordance with applicable law.

Not Specified
Director of Quality
Salary not disclosed
Boston, MA 3 days ago

About the Role


We’re looking for a Quality Director to lead and evolve our quality function as we scale regulated medical devices that incorporate AI/ML software. This role sits at the intersection of hardware, software, and data science and will be critical in ensuring our products meet regulatory requirements while maintaining development velocity.


You’ll report to the VP of Quality & Regulatory and work closely with Engineering, Regulatory, Clinical, and Operations. The right person for this role is comfortable in a fast-moving environment and knows how to build practical, right-sized quality systems.


What You’ll Do


Lead the Quality Function

  • Own and continuously improve our Quality Management System (QMS)
  • Lead and develop a small but growing quality team
  • Establish KPIs and reporting for executive leadership
  • Serve as the quality voice at the leadership table


Ensure Regulatory Compliance

  • Maintain compliance with FDA 21 CFR Part 820, ISO 13485, and EU MDR
  • Prepare for and lead FDA inspections, ISO surveillance audits, and notified body audits
  • Support regulatory submissions from a quality perspective
  • Monitor evolving FDA guidance on AI/ML-enabled devices and ensure alignment


Support Product Development

  • Embed Design Controls into hardware and software development processes
  • Ensure compliance with IEC 62304 for software lifecycle processes
  • Oversee risk management activities (ISO 14971), including FMEA and hazard analysis
  • Partner with Data Science teams on AI model lifecycle controls (training data management, model updates, change control, performance monitoring)


Post-Market & CAPA

  • Oversee complaint handling, MDR reporting, and CAPA processes
  • Drive investigations and ensure root cause analyses are thorough and actionable
  • Use data trending to proactively identify quality risks


Supplier & Manufacturing Quality

  • Establish and maintain supplier qualification and audit processes
  • Oversee incoming inspection and production quality controls
  • Partner with Operations to ensure scalable manufacturing processes


What you'll do


Experience

  • 10+ years in quality roles within medical devices or regulated healthcare software
  • At least 3–5 years in a leadership capacity
  • Direct experience with FDA inspections and ISO 13485 audits
  • Experience supporting both hardware and software products
  • Familiarity with AI/ML in a regulated environment strongly preferred


Technical Knowledge

  • Deep understanding of:
  • FDA QSR (21 CFR 820) and ISO 13485
  • ISO 14971 risk management
  • IEC 62304 software lifecycle requirements
  • Working knowledge of Agile/Scrum environments
  • Comfort reviewing technical documentation and working closely with engineers and data scientists


Leadership Style

  • Hands-on and pragmatic
  • Comfortable operating in ambiguity and growth environments
  • Able to push back when needed
  • Strong communicator with auditors, executives, and technical teams


Nice to Have

  • Experience with Software as a Medical Device (SaMD)
  • Background in AI/ML model governance or data quality controls
  • ASQ certification (CQE, CMQ/OE, etc.)
  • Prior experience in venture-backed or scaling organizations
Not Specified
Manufacturing Supervisor
Salary not disclosed
Watertown, MA 2 days ago

*2nd shift, 3-11pm*


Job Summary

The Manufacturing Supervisor provides hands-on leadership of second shift GMP manufacturing operations for microbiome Live Biologic Products. This role supervises four contract associates and ensures safe, compliant, and efficient execution of fermentation, harvest, lyophilization, media/buffer preparation, packaging, and suite readiness activities. The Supervisor serves as the primary on-site manufacturing leader during second shift and actively supports floor operations.


Responsibilities

  • Supervise second shift GMP manufacturing activities, including fermentation and downstream processing.
  • Lead and support four contract manufacturing associates; assign tasks and provide coaching.
  • Ensure production suites, equipment, and materials are ready and compliant.
  • Enforce cGMP, safety, and quality standards.
  • Review batch records and documentation for accuracy and completeness.
  • Execute shift schedules to meet production timelines.
  • Escalate and support resolution of manufacturing issues, deviations, CAPAs, and change controls.
  • Support new processes, SOP implementation, and technology transfers.
  • Provide clear shift handovers and communicate production status and risks.


Qualifications

  • Bachelor’s degree in Biology, Biochemistry, Engineering, or related field preferred.
  • 3–6 years of GMP manufacturing experience; prior supervisory or lead experience preferred.
  • Experience with fermentation, microbial processing, aseptic techniques, or lyophilization preferred.
  • Strong knowledge of cGMP regulations and documentation practices.
  • Experience reviewing batch records and supporting deviation management.
Not Specified
Senior Technical Support Engineer
Salary not disclosed
Boston, MA 6 days ago

Senior Technical Support Engineer


Location: San Francisco, CA | Raleigh, NC | Dallas, TX | Boston, MA

Schedule: Hybrid – 3 days onsite required

Employment Type: 6-Month Contract-to-Hire

Pay Rate: $65–68/hour

Start Date: ASAP


About the Role

The Technical Solutions team is focused on advancing care and research innovation. We support new business initiatives by expanding product capabilities in strategic areas and delivering a scalable technical support framework across multiple product portfolios.


As a Senior Technical Support Engineer, you will partner closely with internal stakeholders to identify, reproduce, troubleshoot, and resolve complex technical issues. You will support infrastructure, permissions, and configuration changes while delivering high-level technical support and sustaining engineering services that help customers achieve meaningful business outcomes.


This role offers the opportunity to collaborate with customers, developers, architects, and operations teams to solve challenging, high-impact problems. You will also contribute to building support tooling and infrastructure to improve operational efficiency.

Travel up to 10% may be required.


Key Responsibilities

  • Own and manage technical customer issues from identification through full resolution
  • Reproduce and troubleshoot complex technical problems, including reviewing and analyzing code to determine root cause
  • Project manage new client deployment issues through to completion
  • Implement infrastructure, security, and permissions configuration changes
  • Drive operational efficiencies by identifying improvements in process, tooling, and product functionality
  • Develop playbooks and knowledge base documentation to streamline issue resolution
  • Create internal reports and dashboards for issue tracking and performance monitoring


Minimum Qualifications

  • Bachelor’s degree in Computer Science, Information Systems, Mathematics, Statistics, or related field
  • Cloud operations experience (creating buckets, virtual machines, and managing security access controls/IAM)
  • 3+ years of experience with Python or another object-oriented programming language
  • 3+ years of experience working with SQL
  • Experience troubleshooting data-related issues
  • Proficiency with GitHub and Jira
  • Strong troubleshooting skills with the ability to track complex technical details
  • Excellent communication skills with the ability to translate technical findings for both senior developers and non-technical stakeholders


Preferred Qualifications

  • 4+ years of experience in healthcare technology
  • Experience supporting highly regulated software environments
  • Experience with R
  • Infrastructure-as-Code (IaC) experience such as Terraform, Ansible, or similar tools
  • Self-starter mindset with strong ownership and a passion for driving issues through to resolution
Not Specified
Technical Program Manager
Salary not disclosed
Boston, MA 3 days ago

W-2 employees only. No 3rd parties.


  • 8+ years in Technical Program Management, Digital Transformation, or Engineering Program Delivery.
  • 3+ years leading AI/ML or advanced analytics initiatives.
  • Experience in regulated industries (Pharma, Biotech, Medical Devices).
  • Strong understanding of AI/ML lifecycle and data governance.
  • Experience working with enterprise platforms (LIMS, MES, SAP, Veeva, etc.).
  • Strong stakeholder management and executive communication skills.
Not Specified
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