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Mid-Level Technical Writer (Engineering SME)
Palo Alto, CA
Hybrid
Role Summary
The Mid-Level Technical Writer will support the development of validation test reports, test plans, procedures, and related documentation in close coordination with Auto OEM engineering teams and the Senior Lead. The role requires technical fluency and the ability to transform raw data and engineering input into clear, organized, and accurate documentation.
Key Responsibilities
- Prepare and update validation test reports based on engineering inputs and test data
- Support creation and maintenance of test plans, procedures, and setup documentation
- Organize complex technical information into structured report formats
- Work with engineering teams to ensure documentation accuracy and completeness
- Support revisions, document updates, and alignment to agreed templates and standards
- Assist in creation of diagrams, visuals, and setup descriptions as needed
- Track and manage assigned work using Auto OEM tools and workflows
Required Qualifications
- Bachelor’s degree in engineering or a related technical field
- Experience in technical writing for engineering, manufacturing, testing, or product development environments
- Ability to understand engineering concepts and translate them into well-structured technical documents
- Experience supporting documentation such as test reports, test plans, procedures, work instructions, or validation records
- Strong written communication and organizational skills
- Must be able to work in a hybrid onsite U.S. model
Preferred Qualifications
- Prior experience in automotive or EV programs
- Exposure to validation, systems engineering, hardware testing, or product verification documentation
- Experience supporting technical diagrams or setup illustrations
POSITION OVERVIEW
The Glazing Engineer is responsible for the completion of high quality façade, curtain wall and glazing system projects on time, within budget and within scope. This role will oversee all aspects of a project from start to finish by coordinating efforts involving the internal team, subcontractors, vendors, and owners/developers. The ideal candidate will have outstanding interpersonal skills, adjusting to changing priorities from various directives, and communicate effectively.
RESPONSIBILITIES
- Oversees the design development and coordination of custom curtain wall and glazing systems, translating architectural intent into engineered, buildable, and fully coordinated façade solutions. Capable of leading multiple projects and supervising engineers.
- Know and comply with all federal, state, local building codes, ordinances and regulations, maintaining the highest standards for safety and quality.
- Manage relationships with all internal and external parties in order to determine specifications of the project, resolve conflict, and support success.
- Establish project schedule and delegate project tasks based on staff strengths, skills, and experience.
- Secure and allocate all resources needed for the completion of the project including building permits, licenses, materials, equipment.
- Negotiate, manage and communicate changes to contract scope, schedule and costs.
- Plan and execute inspections, assess design compliance and quality, minimize risk.
- Create and maintain comprehensive project documentation.
- Regularly confer with supervisors to monitor and report on compliance, quality and productivity.
- Be a strong team leader, build synergy within and across the team, and develop individuals.
REQUIREMENTS
- Bachelor’s degree in Construction Management, Civil Engineering, Mechanical Engineering, Architecture or related field.
- Minimum of 3+ years of experience in façade, curtain wall, or glazing system engineering within a design-build or design-assist environment
- Strong understanding of building envelope design, structural behavior, waterproofing, and thermal performance
- Proficient in AutoCAD, Revit, and 3D modeling tools; familiarity with façade testing standards (ASTM, AAMA, NFRC)
- Experience coordinating with architects, structural engineers, and fabricators through design, procurement, and installation
- Skilled in technical documentation, submittal review, and field problem-solving
- Excellent communication and collaboration skills within multidisciplinary project teams
- A valid driver’s license.
This position description is a summary and not a complete representation of the position; the essential functions of the position may change as duties are assigned.
Information for Recruiters and Agencies/Staffing Firms: Build Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any Build Group employee. Build Group will not pay fees to any third-party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered the property of Build Group.
Notice to California Residents/Applicants: In connection with your application, we collect information that identifies, reasonably relates to, or describes you (“Personal Information”). The categories of Personal Information that we collect include your name, government-issued identification number(s), email address, mailing address, other contact information, employment history, educational history, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future contract positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies.
Equal Opportunity Employment: Build Group provides equal employment opportunity to all employees and applicants for employment, free from unlawful discrimination based on race, color, religion, gender, age, national origin, disability, veteran status, marital status, sexual orientation, gender identity, genetic information or any other status or condition protected by local, state or federal law. This policy applies to all terms and conditions of employment, including hiring, training, orientation, placement, discipline, promotion, transfer, position elimination, rehire, benefits, compensation, retirement and termination. As an equal opportunity employer, Build Group seeks to hire employees based solely on their qualifications and abilities.
Company Description
Verdant Robotics' SharpShooter is an advanced precision application system that delivers unparalleled accuracy for weeding, thinning, and other essential crop applications. Designed to seamlessly integrate with existing agricultural practices, this technology ensures precise applications to crops and weeds of varying sizes without sacrificing efficiency. The SharpShooter enhances agricultural processes by reducing labor costs, minimizing chemical usage, and increasing crop yields, making it a trusted choice for leading specialty growers in the U.S., including conventional, organic, and no-till systems. Learn more at Description
We are hiring a hands-on Director of Supply Chain & Production to build and scale our end-to-end supply chain and manufacturing operations. This leader will own production execution—ensuring builds happen on schedule, materials arrive when needed, and customer and investor milestones are met without surprises.
You will drive disciplined production planning, enforce accountability across suppliers and internal teams, and remove blockers before they impact timelines. In a startup environment where resources are tight and priorities shift, you bring structure without slowing momentum. Execution matters here—meeting build schedules, delivering units on time, and scaling cleanly from prototype through volume production.
Our core technology empowers farmers to grow more profitable food. We use computer vision and artificial intelligence to understand every part of every plant at a massive scale -- and with automated robotics, we close the loop and act on that information in real-time. Together with our partners, we are building environmentally-friendly, sustainable, and highly productive farms.
We’re a technology company focused on delivering great customer service, an amazing product, and experience. We’re looking for can-do, roll up the sleeves Director strong on building culture.
Core Responsibilities
- Own the full supply chain lifecycle: sourcing, procurement, supplier development, planning, logistics, and cost control
- Lead production ramp from pilot builds to scalable manufacturing (internal and/or contract manufacturers)
- Own supplier quality and incoming inspection systems
- Define and execute contract manufacturing strategy
- Establish spare parts and field service supply architecture
- Partner with Finance to optimize working capital and inventory efficiency
- Lead make-vs-buy and capital equipment investment decisions
- Establish and manage production schedules aligned to company milestones + report out weekly to teams and Executive team; including Board of Directors.
- Negotiate and manage strategic supplier contracts (electronics, mechanical systems, long-lead components, capital equipment)
- Drive BOM cost reduction and margin improvement initiatives
- Implement production KPIs: throughput, yield, on-time delivery, inventory turns, and cost
- Identify supply risks early (capacity, geopolitical exposure, sole-source dependencies) and implement mitigation strategies
- Partner closely with Engineering on NPI, DFM, supplier qualification, and design-to-cost efforts
- Develop S&OP and demand planning processes appropriate for a scaling startup
- Stand up scalable systems (ERP/MRP, forecasting, reporting infrastructure)
- Recruit, develop, and lead a lean, high-performing supply chain and production team
- Develop operational processes for parts inventory, ordering, and supporting a dealer network.
- A focus on managing budget and forecast.
What Success Looks Like (First 12-18 Months)
- Production ramps cleanly to meet customer and board-level milestones
- Clear visibility into supply risk, cost structure, and capacity constraints; identify alternate solutions.
- Critical supplier contracts secured with favorable commercial and operational terms
- Improved production yield, cycle time, and on-time delivery
- Build processes to support a dealer network.
- A resilient supply base capable of supporting rapid growth
- A strong, accountable team in place that executes without constant oversight
Qualifications
- A bachelor’s degree in engineering, supply chain management, operations, or a related field is required; an advanced degree is a plus.
- 10+ years of leadership experience in supply chain and/or production within EV, autonomy, robotics, automotive, or other complex hardware environments
- Proven experience scaling from NPI/prototype to volume manufacturing
- Demonstrated success negotiating multi-million-dollar supplier agreements
- Strong production execution background with a track record of delivering against aggressive timelines
- Experienced team builder who attracts, develops, and retains high-performing talent
- Comfortable operating in ambiguity and building systems from scratch
- Technical fluency to engage deeply with engineering and manufacturing teams
- Experience in a startup or VC-backed growth environment preferred
- Bias toward action and ownership; solves problems early and decisively
- Expertise in Production Planning and Manufacturing Operations.
- Proficiency in Supply Chain Management and inventory optimization techniques.
- Experience implementing process improvements, cost-reduction strategies, and maintaining quality standards in manufacturing.
- Experience in the agricultural technology sector or similar industries is preferred.
Salary Range: $185,000 - $225,000 base + Equity
Verdant reserves the ability to adjust the compensation range based on the final candidate's experience, skillset, and geography. In addition to on-target earnings, we offer equity grants, as every employee should have a stake in the company's growth. If you're above this compensation target, we encourage you to reach out and discuss the entire package and opportunity before deciding not to pursue this position.
Email Resume to
Verdant Robotics provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression.
The Senior Estimator responsible for preparing budgets, estimates and pre- bid packages for construction projects to be built for clients under the CM at Risk guaranteed maximum pricing structure.
Responsibilities also include working with the project management team in establishing a bidders list, soliciting and evaluating subcontractor proposals and scopes of work, preparing quantity surveys and reviewing project plans and specifications for constructability and value engineering in all CSI (Construction Specification Institute) categories of work.
The Senior Estimator will supervise a team of estimators and cost engineers who support departmental and organizational goals through their efforts.
Responsibilities includes (but may not be limited to):
- Performs accurate, thorough and timely quantity takeoffs using company format, detail and coding for all MasterFormat (CSI), Uniformat and bid packages for all levels of project documents (schematic, design development and construction documents) that can be clearly understood by internal and external team members.
- Assist in developing estimates by evaluating drawings, building plans, specifications, & related documents.
- Assists in providing quantity comparison between estimate revisions.
- Prepares detailed estimate.
- Actively participates in the internal estimate review process.
- Develops accurate and concise clarifications and assumptions with the project management team’s assistance.
- Assists with final assembly of estimate for presentation to owner.
- Summarize estimate data into reports for review by executive team, clients, and design teams.
- Prepares and presents budget presentations to owners and architects.
- Leads the buyout process.
- Prepare detailed instructions to bidders, trade specific scope of work and comprehensive bid packages.
- Directs, coordinates and provides information and documents to subcontractors.
- Assist with pre-bid site walks and document existing conditions.
- Assist with subcontractor bid review and ensure scope of work is comprehensive.
- Prepare bid tallies for project team and owner review.
- Leads in the technical review of plans and specifications during the schematic design, design development and construction document phases of pre-construction.
- Assist with reviews of milestone documents to identify and communicate the development of changes to the team.
- Obtains clarification on plans and specifications from architects and engineers when necessary.
- Conducts reviews of milestone documents to identify and communicate the development of changes to the team.
- Communicates with architects and consultants to clarify scope of work, materials, and schedule requirements, and documents these clarifications.
- Demonstrate strong communication skills internally with project management team, and externally with owner, architect, engineer, and subcontractors.
- Manage individual workload to accomplish tasks within given timeframes.
- Manage other team members’ workloads to accomplish tasks within given timeframes.
- Ability to perform duties across multiple projects concurrently.
- Considers and understands problems and identifies appropriate solutions.
- Builds and maintains effective relationships with customers, design team, subcontractors, suppliers and user groups that reflect and support company core values and meets customer’s expectations.
- Attends project site pre-bid meetings, site tours and post-bid interviews as required.
- Assist and participate with pursuit interview prep and presentations.
- Develops unit costs accurately and analyzes value management analysis options.
- Develops Cost Management / Value Engineering log process and manages during the preconstruction process.
- Develops Variance Reports at milestone issuances that clearly define deltas between estimates for internal and external use.
- Develop Cost Studies in clear and concise platform for project team review and decision making.
- Develop Benchmark studies for project estimate comparison for internal review and analysis.
- Self-reliant in researching, understanding, and developing knowledge of building designs, systems, construction materials, and methods through available resources.
- Ability to teach, educate, and guide both internal and external team members.
- Provides internal database input based on current market feedback for incorporation into database.
- Leads in the training and development of cost engineers.
- Leads in the training and development of estimators.
- Provide feedback to estimate team members on work process / work product on a regular basis.
- Works closely with new hires and/or new project teams to educate them on the way of doing business based on standard forms, programs and operational standards.
- Oversees the preconstruction process with the owner’s team.
- Provides support as needed to the project management teams as needed.
- Creates projected budgets early in the design phase of a project.
- Coordinates preconstruction planning with design team, contractors and clients.
- As necessary, works with Executive Group on special initiatives, company goals and associate related training and/or programs.
- Provides input on future projects via lessons learned and continuous improvement.
- Attends project meetings with clients, the city and design team.
- Works with development or owner to coordinate the design and specifications on issues.
- Leads the pre-construction team to ensure initial budgeting represents current market pricing and quality reporting.
- Communicates with project management team, ownership, clients, subcontractors, vendors, etc. to provide quality results while mitigating project risks.
- Collaborates with VP’s towards a common goal; streamline the project delivery process, review progress of buy- out, submittals, construction schedule and performance on all projects.
- Keeps current with latest estimating technology and techniques.
- Manages project budgets for preconstruction services.
- Manage time and utilize electronic timecard software in a timely manner.
- Other duties upon request.
Qualifications:
- 10+ years of experience as Estimator / Sr. Estimator in commercial construction industry
- Bachelor’s degree in Construction Management, Construction Science, or Civil Engineering preferred but not required
- General Construction Knowledge
- Knowledgeable in civil/site construction, foundation and structural systems, interior finishes, exterior wall systems, mechanical and electrical systems and the costs of these systems
- Ability to read and interpret drawings and specifications
- General knowledge of negotiated bids, hard bids, and GMP processes
- Proficient in all estimating software programs used in preconstruction: On-Screen Takeoff (OST), Destini, Timberline, Building Connected, Assemble, Bluebeam, Power BI, BIM360, Excel, Word, MS Project
- Must possess strong verbal and written communication skills
- Strong math and analytical skills
- Attention to detail
- Organized, efficient, able to multi-task effectively, hardworking, and dedicated
- Able to thrive in a deadline-oriented, fast-paced environment
- Excellent communication skills and interpersonal skills
- Demonstrated analytical, problem solving, and both oral and written communication skills
- Enjoys being part of a collaborative team and a fun work environment
- Possess the ability to estimate all aspects of a commercial construction project, assemble into one budget and present to owners
- Must be able to operate as a “stand alone” estimator able to handle complete projects if required
- Ability to manage personnel, subcontractors, preconstruction schedules and preconstruction budgets
- Ability to mentor and coach personnel
Working Conditions:
- Duties required physical abilities such as repetitive hand and finger motion, sitting, standing, walking, as well as extending hands and arms in work areas.
- The individual is required to occasionally move around the office and constantly operate a computer and other office machinery, etc.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
The Estimator responsible for preparing budgets, estimates and pre- bid packages for construction projects to be built for clients under the CM at Risk guaranteed maximum pricing structure.
Responsibilities also include working with the project management team in establishing a bidders list, soliciting and evaluating subcontractor proposals and scopes of work, preparing quantity surveys and reviewing project plans and specifications for constructability and value engineering in all CSI (Construction Specification Institute) categories of work.
The Estimator will supervise a team of cost engineers who support departmental and organizational goals through their efforts.
Job Responsibilities includes (but may not be limited to):
- Performs accurate, thorough and timely quantity takeoffs using company format, detail and coding for all MasterFormat (CSI), Uniformat and bid packages for all levels of project documents (schematic, design development and construction documents) that can be clearly understood by internal and external team members.
- Assist in developing estimates by evaluating drawings, building plans, specifications, & related documents.
- Assists in providing quantity comparison between estimate revisions.
- Prepares detailed estimate.
- Actively participates in the internal estimate review process.
- Develops accurate and concise clarifications and assumptions with the project management team’s assistance.
- Assists with final assembly of estimate for presentation to owner.
- Summarize estimate data into reports for review by executive team, clients, and design teams.
- Prepares and presents budget presentations to owners and architects.
- Leads the buyout process.
- Prepare detailed instructions to bidders, trade specific scope of work and comprehensive bid packages.
- Directs, coordinates and provides information and documents to subcontractors.
- Assist with pre-bid site walks and document existing conditions.
- Assist with subcontractor bid review and ensure scope of work is comprehensive.
- Prepare bid tallies for project team and owner review.
- Leads in the technical review of plans and specifications during the schematic design, design development and construction document phases of pre-construction.
- Assist with reviews of milestone documents to identify and communicate the development of changes to the team.
- Obtains clarification on plans and specifications from architects and engineers when necessary.
- Conducts reviews of milestone documents to identify and communicate the development of changes to the team.
- Communicates with architects and consultants to clarify scope of work, materials, and schedule requirements, and documents these clarifications.
- Demonstrate strong communication skills internally with project management team, and externally with owner, architect, engineer, and subcontractors.
- Manage individual workload to accomplish tasks within given timeframes.
- Manage other team members’ workloads to accomplish tasks within given timeframes.
- Ability to perform duties across multiple projects concurrently.
- Considers and understands problems and identifies appropriate solutions.
- Builds and maintains effective relationships with customers, design team, subcontractors, suppliers and user groups that reflect and support company core values and meets customer’s expectations.
- Attends project site pre-bid meetings, site tours and post-bid interviews as required.
- Assist and participate with pursuit interview prep and presentations.
- Develops unit costs accurately and analyzes value management analysis options.
- Develops Cost Management / Value Engineering log process and manages during the preconstruction process.
- Develops Variance Reports at milestone issuances that clearly define deltas between estimates for internal and external use.
- Develop Cost Studies in clear and concise platform for project team review and decision making.
- Develop Benchmark studies for project estimate comparison for internal review and analysis.
- Self-reliant in researching, understanding, and developing knowledge of building designs, systems, construction materials, and methods through available resources.
- Ability to teach, educate, and guide both internal and external team members.
- Provides internal database input based on current market feedback for incorporation into database.
- Leads in the training and development of cost engineers.
- Provide feedback to estimate team members on work process / work product on a regular basis.
- Works closely with new hires and/or new project teams to educate them on the way of doing business based on standard forms, programs and operational standards.
- Provides support as needed to the project management teams as needed.
- Creates projected budgets early in the design phase of a project.
- Coordinates preconstruction planning with design team, contractors and clients.
- As necessary, works with Executive Group on special initiatives, company goals and associate related training and/or programs.
- Works with development or owner to coordinate the design and specifications on issues.
- Leads the pre-construction team to ensure initial budgeting represents current market pricing, quality reporting.
- Communicates with project management team, ownership, clients, subcontractors, vendors, etc. to provide quality results while mitigating project risks.
- Keeps current with latest estimating technology and techniques.
- Manages project budgets for preconstruction services.
- Manage time and utilize electronic timecard software in a timely manner.
- Other duties upon request.
Qualifications:
- 7+ years of experience as Sr. Cost Engineer / Junior Estimator / Estimator in commercial construction industry
- Bachelor’s degree in Construction Management, Construction Science, or Civil Engineering preferred but not required
- General Construction Knowledge
- Knowledgeable in civil/site construction, foundation and structural systems, interior finishes, exterior wall systems, mechanical and electrical systems and the costs of these systems
- Ability to read and interpret drawings and specifications
- General knowledge of negotiated bids, hard bids, and GMP processes
- Proficient in all estimating software programs used in preconstruction: On-Screen Takeoff (OST), Destini, Timberline, Building Connected, Assemble, Bluebeam, Power BI, BIM360, Excel, Word, MS Project
- Must possess strong verbal and written communication skills
- Strong math and analytical skills
- Attention to detail
- Organized, efficient, able to multi-task effectively, hardworking, and dedicated
- Able to thrive in a deadline-oriented, fast-paced environment
- Excellent communication skills and interpersonal skills
- Demonstrated analytical, problem solving, and both oral and written communication skills
- Enjoys being part of a collaborative team and a fun work environment
- Possess the ability to estimate all aspects of a commercial construction project, assemble into one budget and present to owners
- Must be able to operate as a “stand alone” estimator able to handle complete projects if required
- Ability to manage personnel, subcontractors, preconstruction schedules and preconstruction budgets
Working Conditions:
- Duties required physical abilities such as repetitive hand and finger motion, sitting, standing, walking, as well as extending hands and arms in work areas.
- The individual is required to occasionally move around the office and constantly operate a computer and other office machinery, etc.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Level 10 Construction is an Equal Opportunity Employer M/F/Disability/Veterans.
All applicants applying must be authorized to work in the United States.
Hybrid Recruiter / Account Executive – Schaumburg, IL
$50,000 – $60,000 Base + Aggressive Commission (Unlimited Earning Potential)
Year 1: $75,000 – $90,000 | Year 2: $100,000+
Monday – Friday 8am-5pm (Hybrid model- WFH Monday/Friday, in office Tuesday/Wednesday/Thursday)
For more than 30 years, Corporate Resources of Illinois, a woman-owned and operated recruiting firm, has partnered with businesses across Chicagoland to secure top talent and build high-performing teams. Our mission is simple: save companies time, money, and frustration while helping them grow stronger organizations.
We are expanding our internal team and looking for a highly driven Recruiter/Account Executive who is competitive, motivated by earning potential, and thrives in a fast-paced sales environment.
This is the perfect opportunity for someone with an entrepreneurial mindset who wants to control their income and build a lucrative career in recruiting and business development. The right person will be energized by closing deals, building relationships, and delivering talent solutions that make a real impact on our clients’ businesses.
In this role, you’ll have direct access to decision-makers, act as a trusted advisor to clients, and play a critical role in helping companies hire the right talent to grow.
What You’ll Do
- Drive revenue growth by building relationships with new and existing clients and identifying hiring needs.
- Prospect and develop new business through outbound calls, warm leads, referrals, and networking.
- Source, interview, and evaluate candidates to identify top talent in the market.
- Match high-quality candidates with client opportunities to create successful, long-term placements.
- Serve as a consultative partner to clients, advising them on hiring strategy, talent market trends, and candidate selection.
- Present top-tier candidates after thoroughly vetting qualifications, references, and career motivations.
- Maintain strong client relationships through proactive communication, follow-through, and exceptional service.
- Collaborate with marketing and internal recruiting teams to strengthen client engagement and grow market share.
- Track performance metrics and revenue goals while building your own book of business.
What You Bring
- Highly motivated and competitive personality with a strong desire to earn.
- Sales mindset with the drive to exceed goals and increase income.
- Excellent communication and relationship-building skills.
- Strong work ethic and the ability to thrive in a performance-based environment.
- Natural problem solver with a solutions-focused mindset.
- Previous experience in sales, recruiting, HR, or client services is a plus but drive and ambition matter most.
Why Join Corporate Resources?
- Unlimited commission structure – no cap on earnings
- Opportunity to build a six-figure career in recruiting and sales
- Work directly with business leaders and decision-makers
- Collaborative and supportive team environment
- Established brand with 30+ years of success in the Chicagoland market
If you are competitive, money-motivated, and ready to build a career where your effort directly drives your income, we want to hear from you.
Remote working/work at home options are available for this role.
Anne Arundel Dermatology is hiring a Patient Service Agent to join our remote call center team, with a targeted start date of February 23rd, 2026.
Schedule: Monday-Friday, 8:00 AM - 5:00 PM (EST).
Pay rate: $18.00/hour base + potential earnings in monthly performance bonuses
This is a full-time, remote position supporting our dermatology practices through high-volume patient calls, appointment scheduling, and care coordination.
Founded more than 50 years ago, Anne Arundel Dermatology provides the full spectrum of medical, surgical, and cosmetic dermatology services. With 250+ clinicians and 110+ locations across 7 states, we are one of the largest and fastest-growing dermatology groups in the Mid-Atlantic and Southeastern United States.
As we continue to expand, we are building a remote Patient Service Center and hiring a new class of Patient Service Agents to support our growing patient population. This role is a strong entry point into healthcare and offers clear opportunities for advancement. Team members have advanced from the Patient Service Center into clinical roles, cosmetic positions, and leadership positions, including Supervisors and Managers.
Patient Service Agents are trained on the systems that power our practices, including patient scheduling platforms, electronic health records, and structured call workflows. Growth within the organization is performance-driven and earned through accuracy, reliability, and consistently delivering a positive patient experience.
ResponsibilitiesReporting to a Patient Service Center Manager, the Patient Service Agent (PSA) supports a high-volume remote call center environment by managing patient communication and appointment scheduling across multiple dermatology practices.
Key responsibilities include:
- Handle an average of 80-100 inbound and outbound calls per day in a structured call center setting
- Schedule, reschedule, and confirm patient appointments accurately and efficiently
- Navigate provider schedules and coordinate communication between patients, clinics, physicians, and pharmacies
- Document patient information clearly and accurately within internal systems, including electronic health records (EHR)
- Maintain strict compliance with HIPAA and patient privacy regulations
- Communicate with patients using a professional, empathetic, and service-oriented approach
- Identify and escalate complex or urgent patient concerns to appropriate team members or leadership
- Meet or exceed individual performance metrics, including call handling, accuracy, and attendance
- Contribute positively to a fast-paced, team-oriented environment
- Other duties assigned as deemed necessary by management
Required Skills/Abilities:
- Clear, professional, and pleasant speaking voice suitable for frequent patient phone interactions
- Warm, friendly, and engaging phone presence with a consistently positive, service-oriented demeanor
- Strong customer service mindset with the ability to communicate calmly and empathetically
- High attention to detail, including accurate written documentation and data entry
- Ability to follow established workflows, scripts, and policies consistently
- Comfort working in a high-volume, performance-driven call center environment
- Demonstrated reliability, punctuality, and consistent attendance
- Strong time-management skills and accountability in a remote setting
- Ability to work independently while remaining responsive and engaged with a team
- Quiet, private home workspace that supports patient confidentiality and HIPAA compliance
- Reliable, high-speed internet capable of supporting VoIP phone systems and video-based training
Education/Experience:
- 1-3 years of general customer database (CRM) experience.
- College education (completed degree or relevant coursework).
- 1-3 years of call center experience (preferred).
- Experience with making outbound sales/service calls (preferred).
- 1-5 years of experience within the healthcare industry (preferred).
- Bilingual preferred (Spanish)
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift 15 pounds at times.
Remote working/work at home options are available for this role.
Real Estate Litigation Associate – Construction & Developers Focus | Manhattan, NY (Hybrid) – Base Salary $225k
Location/Schedule: Manhattan, NY (Hybrid)
Base Salary: $225k
Practice: Real Estate Litigation – Construction defect disputes, developer/owner claims, New York Labor Law violations, breach of contract in development projects, zoning/land use challenges, and high-stakes litigation for developers, contractors, owners, and investors in complex NYC-area projects
What stands out about this opportunity:
- Work with NYC's Top Networker – Collaborate under one of New York's best-connected real estate marketers, whose powerhouse relationships open doors to elite deals, exclusive events, and even any restaurant reservation in the city.
- No Billable Hour Pressure – Operate without rigid billable targets, focusing purely on quality outcomes and client success in a boutique environment that values results over tracked hours.
- Immediate High-Level Litigation Ownership – Inherit a ready docket from day one and take point on meaningful construction/development disputes, leading motions, negotiations, discovery, and court appearances in sophisticated matters.
- Diverse Commercial Real Estate Mix – Balance intense litigation with varied transactional work including leasing, purchase/sale agreements, joint venture contracts, and development structuring for dynamic developer clients.
Core Requirements (Flexibility for Exceptional Candidates):
- JD from an accredited law school and active New York State Bar admission (additional jurisdictions a plus).
- 3+ years of real estate litigation experience, ideally involving construction defects, Labor Law claims, developer disputes, or related commercial matters.
- Strong proficiency in motions, discovery, depositions, contract analysis, and strategic advocacy in high-exposure real estate cases.
No one fits every box perfectly - if you're passionate about construction/developer litigation in NYC and close on experience, let's connect confidentially! This is one of several similar roles I'm handling.
If this excites your real estate litigation ambitions, reach out for a quick, private chat.
working/work at home options are available for this role.
NEW: Compensation & Benefits Attorney | Chicago | Hybrid | $225k–$270k + Exceptional Hours-Based Bonus
We’re representing a top-tier Chicago firm (Vault-recognised in its category) hiring a junior Compensation & Benefits attorney to join a busy, sophisticated practice handling ERISA + retirement plan work at a BigLaw level — but in a leaner, more partner-accessible environment.
Highlights:
- BigLaw-level work, smaller-firm access - Direct partner exposure, early ownership, and client contact without the mega-firm layers.
- Serious bonus upside (hours-based, not class-year based) - A clearly structured bonus model that rewards performance transparently.
- Strong mentorship + supportive culture - Assigned mentors + optional cross-practice pairings; genuine investment in development.
The Role
- You’ll focus on Compensation & Benefits / ERISA matters including:
- ERISA and retirement plan work (plan design, compliance, advisory)
- Drafting/reviewing plan documents and related materials
- Supporting sophisticated transactional work tied to benefits issues (as applicable)
- Working with partners directly and taking on substantive responsibility early
Compensation & Bonus
- Base salary: $225,000 – $270,000 (DOE)
- Bonus (hours-based): Eligibility starts at 1,850 hours
- Typical range: $20k–$60k at 2,000–2,200 hours
- Upside: up to $120k at 2,500 hours
Billables: target around 1,800 (1,850+ for bonus eligibility)
Must-Haves:
- 2–4 years PQE in Compensation & Benefits / ERISA (not general employment)
- Illinois Bar (or eligibility)
- Top law school (T20 preferred)
- GPA 3.5+
Chicago (Loop)
Hybrid: in-office Tue/Wed/Thu
Apply Confidentially
Email your resume (and if available, a brief deal sheet):
Or DM me for a confidential discussion.
Remote working/work at home options are available for this role.
HIRING NOW | Personal Injury Litigation Attorney | Plaintiff | Up to $200k+ DOE | Hybrid (Irvine / OC) | Mission-Driven + Award-Winning
We’re representing an award-winning, plaintiffs-only personal injury firm in Southern California that’s built a major reputation for client wins, strong culture, and real trial work — not just quick volume settlements.
This is a high-impact opportunity for an experienced PI litigator who wants serious case responsibility, strong internal support, and a firm that lives its values daily.
Highlights:
- Plaintiff-Only (No Defense Work) - Advocate for victims of negligence and wrongful death—100% plaintiff-side.
- Mission + Values-Led Culture - Radical authenticity, relentless pursuit of results, ownership, respect, growth mindset, unwavering integrity.
- Trial Runway / Trial-Ready Work - Take cases the distance when warranted—build real deposition, motion, and courtroom strength.
- Structured Support (Operate at the Top of Your License) - In-house investigators, medical records team, litigation support, and experienced paralegals.
- Serious Case Mix - Auto, premises, catastrophic injury, products, wrongful death—high-value matters that sharpen negotiation leverage.
- Growth Platform - Rapidly expanding firm with meaningful advancement potential and professional development/CLE support.
The Role: Plaintiff PI Litigation Attorney
- Own cases from inception through settlement (and trial, where needed), including:
- Case investigation (liability + damages)
- Drafting/filing litigation documents, discovery disputes, and law & motion
- Handling MSJ oppositions, depositions, and court appearances
- Negotiating settlements and delivering outstanding client service
- First-chair trial work (for the right candidate)
Compensation & Benefits
- Base: $200k+ DOE
- Comprehensive benefits including:
- Medical insurance
- 12 paid holidays
- 10 days PTO + 6 sick days
- 401(k) with 4% fully vested safe-harbor match
- Training/continuing education budget
- Regular firm events (happy hours, team building, holiday party)
- Laptop refresh every 3 years (then it becomes yours)
- Bonus: discretionary / firm-performance based
What You’ll Bring
- Licensed and in good standing in-state
- 7+ years plaintiff PI litigation with a trial focus
- First-chair trial experience strongly preferred
- Excellent writing, research, and litigation skills (motions, depos, MSJ work)
- Proven track record managing high-volume/high-value files
Location / Work Model
Hybrid – Irvine, CA (OC) - Full-time role with hybrid schedule.
Apply Confidentially
Email your resume:
(Confidential conversation first — book a time my diary using my link: working/work at home options are available for this role.