Engineering Structures Jobs in San Leandro, CA
213 positions found — Page 10
Job Title: IT Project Manager – SAP S/4HANA (Utility Industry required)
Position Overview
We are seeking an experienced IT Project Manager with SAP S/4HANA experience and strong utility industry experience to support the conversion of enterprise systems within a regulated utility environment. This role will support full lifecycle system conversion activities, including planning, coordination, testing, data migration, and integration of SAP S/4HANA solutions across utility operations. The ideal candidate brings structured project governance expertise and hands-on experience supporting SAP S/4HANA integrations within the utility industry.
Key Responsibilities
- Support the conversion and implementation of SAP S/4HANA within a utility industry environment.
- Coordinate project plans, schedules, budgets, and resource tracking in alignment with PMO standards.
- Assist with system integration efforts between SAP S/4HANA and utility platforms such as billing, asset management (EAM), work management, and customer information systems (CIS).
- Support data migration strategy, validation, reconciliation, and cutover activities.
- Track risks, issues, dependencies, and mitigation plans throughout the conversion lifecycle.
- Facilitate stakeholder meetings, requirements gathering sessions, and status reporting.
- Support regulatory and compliance alignment specific to utility operations.
- Coordinate System Integration Testing (SIT), User Acceptance Testing (UAT), and go-live readiness activities.
- Assist in vendor management and system integrator coordination.
- Contribute to change management, communication planning, and end-user adoption efforts.
Required Qualifications
- Demonstrated SAP S/4HANA experience within the utility industry.
- Bachelor’s degree in Information Technology, Engineering, Business, or related field (or equivalent experience).
- 5+ years of IT project management experience supporting enterprise system implementations or conversions.
- Experience supporting SAP S/4HANA system conversion projects in regulated utility environments.
- Proficiency in project management methodologies (PMI, Agile, or hybrid).
- Strong communication and stakeholder coordination skills.
Preferred Qualifications
- PMP or related certification.
- Experience working with electric, gas, or water utility providers.
- Experience supporting large-scale ERP transformations.
Core Competencies
- Project coordination and governance support
- Risk and issue management
- Cross-functional collaboration
- Regulatory awareness within the utility industry
- Budget and schedule tracking
- System conversion and implementation support
Presales Solution Architect – US
Series AI Start-up - AI/ML
Location: San Francisco Bay Area (Hybrid)
Salary: Market-leading salary package + stock + benefits
The Role
As a Presales Solution Architect, you’ll operate at the intersection of enterprise AI — helping organizations unlock predictive intelligence from the structured data that powers their business. You’ll work hand-in-hand with Enterprise Account Executives and technical stakeholders to identify architectural challenges, design scalable AI solutions, and guide customers through high-impact technical evaluations that directly drive revenue.
This role is perfect for someone energized by solving complex technical problems, engaging deeply with customers, and clearly articulating how advanced AI capabilities translate into measurable business outcomes. If you thrive in fast-growth environments and want to help enterprises operationalize next-generation AI at scale, you’ll excel here.
What You’ll Do & Achieve
- Drive technical discovery sessions to identify high-impact, high-value use cases where enterprise AI delivers measurable ROI.
- Collaborate with Sales to create compelling demos, run competitive benchmarks, and prototype solutions on customer datasets to accelerate deals.
- Own the technical vision for assigned customers, cultivating deep relationships with senior stakeholders and shaping long-term adoption strategies.
- Lead end-to-end solution delivery, coordinating cross-functional teams — including engineers, IT, governance, and business stakeholders — to remove blockers and ensure alignment.
- Architect scalable, production-ready solutions and integration patterns that perform reliably in complex enterprise environments, from on-prem systems to cloud VPCs and legacy infrastructure.
- Capture patterns and insights from deployments to generate high-impact engineering feedback, informing product and model development.
- Develop repeatable deployment strategies, reference architectures, and best-practice playbooks to accelerate the impact of the broader Solutions Architect team.
- Travel up to 50% of the time to engage directly with customers and deliver hands-on solution experiences.
Who You Are
- 7+ years in customer-facing technical roles (e.g., Solutions Architect, Sales Engineer, ML Engineer, Data Scientist) with proven success delivering complex AI or ML solutions.
- Track record leading enterprise-scale technical implementations, spanning modern Generative AI or traditional machine learning systems, across cloud and on-prem environments.
- Experienced navigating multi-stakeholder enterprise environments, balancing competing priorities, and driving deployments to completion.
- Exceptional communicator, capable of translating complex technical concepts for both technical and executive audiences.
- Hands-on technical expertise in data manipulation, rapid prototyping, and analysis using tools such as Python, Pandas, and SQL.
- Collaborative, cross-functional mindset — skilled at balancing trade-offs and working effectively across teams to achieve outcomes.
- Self-starter with the ability to own initiatives end-to-end, quickly fill knowledge gaps, and deliver results.
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Role Overview
Cascade AI is hiring a Senior Account Manager to own renewals, expansion, and strategic account growth across our existing customer base.
This is a commercially oriented role. You will manage a portfolio of accounts, drive adoption, run QBRs, map stakeholders, and identify expansion opportunities across new departments and workflows.
You are not responsible for implementation — that function is owned separately. Your focus is revenue retention and growth within existing logos.
What This Role Is
This is not a support or onboarding role.
This is a revenue-carrying account ownership role focused on:
- Re-selling into the same organization
- Expanding into new departments (HR → IT, Legal, Finance)
- Strengthening executive relationships
- Driving renewal confidence
You will operate as the commercial owner of your accounts post-sale.
Core Responsibilities
1. Own Renewals
- Manage renewal timelines and negotiation strategy
- Identify risks early and create mitigation plans
- Ensure customers clearly understand value delivered
- Forecast accurately and maintain strong renewal hygiene
2. Drive Expansion Within Accounts
- Map accounts across departments and stakeholder groups
- Identify new workflow and use-case expansion opportunities
- Position Cascade’s value to new executive buyers
- Partner with AEs where appropriate to close larger expansions
Expansion at Cascade often means entering new departments, not just increasing seat counts. This requires strategic navigation and commercial skill.
3. Lead QBRs & Executive Conversations
- Run structured Quarterly Business Reviews
- Anchor discussions in value, ROI, adoption, and roadmap alignment
- Build relationships beyond day-to-day users
- Multi-thread across HR, IT, Finance, Legal, and other stakeholders
4. Drive Adoption & Account Health
- Monitor usage and engagement data
- Recommend actions to improve adoption and workflow integration
- Work closely with Implementation to ensure time-to-value
- Identify and qualify expansion signals within accounts
5. Account Strategy & Mapping
For each account, you will maintain:
- Executive stakeholder map
- Expansion pathways
- Risk assessment and mitigation plan
- Quarterly action plan
You should be able to clearly articulate:
- Where growth will come from
- What risks exist
- What next steps are required
Cross-Functional Collaboration
You will work closely with:
- CEO, Sales, and Marketing (for larger expansions or joint selling motions)
- CS Implementation for onboarding and complex rollout support
- Product & Engineering to communicate strategic customer feedback
This role requires influence without formal authority.
Who You Are
- 5+ years in Account Management, Strategic CSM, or post-sale revenue roles
- Experience owning renewals and expansion quotas
- Comfortable navigating enterprise stakeholders
- Strong account mapping and multi-threading skills
- Confident running executive-level conversations
- Commercially minded and revenue-oriented
Bonus:
- Experience selling across departments within the same organization
- Experience in B2B SaaS, HR tech, IT systems, or enterprise AI
Head of Operations and Manufacturing Ripple Medical | California (Hybrid or Remote) | Full-Time
ABOUT RIPPLE MEDICAL
Ripple Medical is a health tech company on a mission to revolutionize hypertension management with our cuffless blood pressure wearable. Once cleared by FDA, our product will enable patients to easily and accurately monitor blood pressure at home, empowering them and their providers with actionable data to improve outcomes. We're a collaborative, mission-driven team of 33 working in a medical device regulatory environment to bring this technology to the millions of patients who can benefit.
POSITION SUMMARY
The Head of Operations and Manufacturing will own the end-to-end operational infrastructure required to bring Ripple's FDA-regulated cuffless blood pressure monitor to market and scale production. This is a hands-on leadership role for someone who thrives building from zero to one in a regulated environment: selecting contract manufacturers, standing up supply chains compliant with FDA 21 CFR Part 820, establishing ISO 13485-certified quality management systems, and preparing for direct-to-patient fulfillment.
As a company preparing for 510(k) submission and commercial launch, this role is critical to ensuring we can reliably manufacture and deliver a high-quality, FDA-cleared medical device at scale. The ideal candidate brings deep experience in medical device manufacturing (particularly wearable or electro-optical devices), understands regulated hardware supply chains and design transfer, and can roll up their sleeves while building the team and processes for long-term growth.
This position reports directly to the CEO with high visibility to the leadership team and Board of Directors.
KEY RESPONSIBILITIES
Manufacturing & Production
- Lead selection and onboarding of contract manufacturing partners with Class II medical device experience, including RFQ, quality audits, contract negotiation, and ongoing management.
- Own design transfer and manufacturing transfer, working with engineering on DFM principles, Device Master Record (DMR) requirements, and production readiness.
- Establish production planning, forecasting, and capacity management for V&V builds, pilot production, and volume manufacturing.
- Drive continuous improvement in yield, quality, and cost while maintaining FDA and ISO compliance.
- Oversee pilot runs and scale-up, including process validation (IQ/OQ/PQ) and manufacturing controls.
Supply Chain & Procurement
- Build and manage the end-to-end supply chain, including component sourcing, supplier qualification, and inventory management per FDA purchasing controls.
- Develop supplier relationships and negotiate terms while ensuring supply continuity, traceability, and risk mitigation.
- Implement inventory planning to balance working capital with service levels, including buffer strategies for Year 1 launch.
- Monitor and mitigate supply chain risks: component shortages, single-source dependencies, geopolitical factors, and logistics disruptions.
Quality & Regulatory Compliance
- Maintain and improve the ISO 13485-certified QMS in partnership with the quality and regulatory team, ensuring FDA 21 CFR Part 820 compliance.
- Support 510(k) submission activities related to manufacturing, including process validation documentation, DMR development, and device history records (DHR).
- Define incoming inspection, in-process controls, and final product testing consistent with the risk management file.
- Manage product certifications for a Class II device, including FDA registration, UDI compliance, and applicable international requirements.
- Lead root cause analysis and CAPA for quality issues, ensuring post-market surveillance compliance.
Fulfillment & Logistics
- Design the direct-to-patient fulfillment strategy, including 3PL selection with FDA-cleared Class II device experience.
- Establish logistics and distribution for nationwide shipping of a regulated device with chain-of-custody and traceability.
- Develop returns, replacement, and warranty processes that balance patient experience, cost, and compliance.
Team & Organizational Development
- Start as an individual contributor who executes hands-on, then build and lead the operations team through 510(k) clearance and commercial launch.
- Establish operational metrics and dashboards for manufacturing, supply chain, and quality performance.
- Partner with finance on cost modeling, COGS optimization, and operational budgeting.
- Collaborate cross-functionally with engineering, software, regulatory, and commercial teams.
QUALIFICATIONS
- 7-12 years in manufacturing, operations, or supply chain, with 3-5+ years in medical devices (Class II preferred), wearables, or regulated hardware.
- Experience managing contract manufacturers for regulated medical devices, preferably in Asia and/or domestically.
- Experience at or with CMs/EMS providers (Flex, Jabil, Celestica, Plexus, Sanmina) in Class II medical device or wearable programs is a strong plus.
- Track record of design transfer and scaling production from pilot to volume for regulated products.
- ISO 13485 and FDA 21 CFR Part 820 experience required.
- Familiarity with the 510(k) process and manufacturing documentation (process validations, DMR/DHR) strongly preferred.
- Bachelor's in Engineering, Supply Chain, Operations, Biomedical Engineering, or related field; MBA or advanced degree a plus.
- Based in California or travel up to 25%.
COMPENSATION
- Base Salary: $160,000 - $210,000 USD
- Performance Bonus: Tied to company milestones and personal objectives
- Equity: Early-stage stock option grant with meaningful ownership
- 100% Employer-Paid Healthcare: Medical, dental, and vision
- Additional Benefits: 401(k) with company match, flexible PTO
About Us
We’re ClosedWon Talent, a sales & go-to-market recruiting agency that specializes in working with fast-growing startups. If you're exploring your next move, we might have just the opportunity for you...including this one!
About The Company
We're helping a Seed-stage developer productivity startup hire their first two Founding Account Executives in San Francisco.
They’re building a platform for engineering leaders that goes beyond dashboards and vanity metrics. It analyzes real workflow data across the development stack and surfaces clear, actionable guidance on how teams can ship faster, reduce friction, and improve outcomes. This is sold as expertise and insight, not just another tool.
The Role
- Title: Founding Account Executive
- Report to: Founder
- Location: Hybrid in SF
- Comp: $100K–$150K salary, $200-300k OTE, plus equity
You’ll own full-cycle new business:
- Generate your own pipeline
- Work inbound leads
- Run discovery with engineering leaders
- Close mid-market and enterprise deals
- Help define how sales gets done
ACV ranges:
- $15K–$40K typical mid-market
- $50K+ enterprise entry point (with expansion upside later)
You’ll get a mix of faster-moving cycles and more strategic, multi-stakeholder deals.
Who They’re Looking For
Must-haves:
- Proven ability to generate pipeline in a scrappy environment
- Comfortable selling to technical buyers, especially engineering leaders
- Operates well with low process and high ambiguity
- High ownership mentality. Willing to do the unglamorous work
Nice-to-haves:
- Experience selling into engineering orgs or dev-adjacent tools
- Some technical or analytical exposure
- Evidence of fast progression or internal promotion
- Creative GTM experience: events, conferences, network selling, scrappy outbound motions
Job Title: Senior Technical Account Manager
Location: San Francisco Bay Area, California
Duration: Direct Hire
Salary: $170K Base Plus 40% Bonus Plus Excellent Benefits
Job Summary
We are seeking a seasoned Senior Account Manager with a strong track record in technical sales to join our dynamic team in Silicon Valley. The ideal candidate has strong industry knowledge, a consultative sales approach, and the ability to manage complex customer relationships in a fast-paced, innovation-driven environment.
This position will have a strong focus on emerging markets including AI infrastructure, Data Centers, power electronics, semiconductors, advanced electrical materials, and EV. The Senior Account Manager responsibilities include pipeline development, business planning, product marketing strategy, portfolio management, and production forecasting.
Knowledge, Skills & Abilities (KSAs)
- Ability to understand and use product management tools (ROI calculations, lifecycle management, forecasting)
- Ability to communicate effectively, orally and in writing; strong cross-cultural communication skills
- Strong people skills and the ability to influence cross-functional teams
- Knowledge of business and product development principles, including engineering, operations, QA, sales, and CS
- Technical familiarity with electrical materials, magnetic materials, power electronics, thermal technologies, semiconductor-adjacent components, and/or Data Center systems supporting AI hardware
- Ability to understand customer technical requirements and translate them into product specifications and business strategies
Essential Job Functions
- Develop and execute strategic account plans to drive revenue growth across key enterprise and mid-market clients
- Manage the entire sales cycle from qualification through contract negotiation and closing
- Build trusted relationships with clients, acting as a technical and business advisor
- Collaborate with cross-functional teams—including engineering, marketing, and product management—to deliver tailored solutions
- Analyze market trends, competitor activities, and customer needs to identify new opportunities
- Provide accurate forecasts and maintain CRM data integrity
- Represent the organization at industry events, trade shows, and client meetings
- Use personal judgment and initiative to develop solutions for sales, customer service, and marketing challenges
- Assist with customer issue escalation and resolution
- Coordinate with R&D and engineering on technical requirements related to thermal management, magnetic materials, electrical materials, semiconductors, and power electronics
- Serve as liaison between customer and vendors/suppliers/factories throughout product lifecycle for issues related to pricing, quality, design, costs, and delivery
Qualifications
- Bachelor’s degree in Engineering, Business, or a related field (Master’s preferred)
- 5–10+ years of experience in technical or enterprise sales, preferably in hardware
- Proven success managing large, complex accounts and multimillion-dollar deals
- Strong communication, negotiation, and relationship management skills
- Technical aptitude with the ability to translate complex solutions into clear business value
- Ability to work well in a cross-cultural environment
Responsibilities:
- Ensure all design control activities for new and updated products meet company procedures and global regulatory requirements.
- Lead risk management activities, including hazard analysis, FMEAs, and risk documentation.
- Support sterilization and biocompatibility assessments.
- Own and maintain design control documentation.
- Partner with R&D, Regulatory, Manufacturing, and Project Management to ensure quality is built into every stage of product development.
- Maintain accurate test, validation, and risk records and report progress to leadership.
- Support regulatory submissions (e.g., 510(k), CE Mark).
- Lead root cause investigations and corrective actions related to design issues.
- Support complaint investigations, nonconformances, and CAPAs after product launch.
- Conduct DHF audits to ensure phase completion requirements are met.
- Review and approve engineering documents and test reports.
- Identify opportunities to improve product quality, reduce cost, and increase efficiency.
Requirements
- Bachelor’s degree in Engineering or related field.
- 10+ years of quality engineering experience in medical devices, including new product launches.
- Experience with sterilization and biocompatability
- Strong knowledge of design controls, risk management, and medical device regulations (FDA, ISO, IEC).
- Experience with verification & validation (V&V) and FMEAs.
- Strong problem-solving and statistical analysis skills (e.g., Minitab, JMP).
- Detail-oriented with strong documentation skills.
- Quality certifications (CQE, CSQE, Six Sigma) are a plus.
Company Overview
Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.
Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.
Job Overview
Company Overview:Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.
Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.
Description:
The Access Management Specialist role is responsible for processing security and access permissions for various individuals requiring building access. They also serve as a customer service representative, assisting with access control requests and troubleshooting badge-related issues. Other responsibilities include managing inventory, generating reports, and assisting with alarm remediation.
Key Responsibilities:
- Lead day-to-day global badge operations management
- Hands-on operational involvement including processing Jira tickets, supporting new employee onboarding, and driving continuous program improvements
- Implement secure access zones and aide in the development of physical access infrastructure that supports identity management and RBAC/ABAC policies
Required Qualifications:
- Minimum of 1-3 years of experience in Security, Badging, Access Control fields.
- Proven experience with security access control systems (e.g., CCure, Kastle, Brivo, and property management access platforms)
- Strong background in access management within security operations
- Experience with Genetec is highly preferred
Work Schedule:
- Primary schedule: Monday through Friday 3pm-11pm
- Flexibility to provide support on weekends as business needs arise
Compensation
Estimated Pay Range: $30.35 - $42/hr
Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.
Our Commitment to Diversity & Inclusion
At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.
Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.
We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.
Company Description
At OneNotary, we are transforming the notary industry by making secure, fast, and accessible online notarization available anytime, anywhere. Trusted by tens of thousands of businesses across the U.S., our platform powers critical transactions for individuals and enterprises in highly regulated environments.
As we continue to scale, we are looking for experienced leaders to help deliver operational excellence and a best-in-class customer experience.
We are seeking a Director of Notary Operations to lead and scale OneNotary’s nationwide notary network. This role is responsible for ensuring high-quality, compliant, and efficient notary services while continuously improving the experience for both business clients and individual signers.
Reporting to executive leadership, the Director will work closely with Product, Engineering, Compliance, and Customer Success teams to optimize operations, strengthen quality standards, and support platform growth.
- Lead and scale OneNotary’s notary operations team and nationwide network of remote notaries.
- Establish training, certification, and onboarding programs to ensure notaries meet high standards of professionalism, compliance, and customer service.
- Implement quality assurance processes including audits, coaching, and performance monitoring.
- Ensure adherence to state-specific notary laws and RON regulations.
- Manage workforce planning and session fulfillment to maintain strong service levels.
- Track operational KPIs and drive improvements in efficiency, quality, and customer satisfaction.
- Partner with Product and Engineering to improve tools and workflows for notaries and customers.
- 10+ years of leadership experience in operations, customer experience, or service delivery.
- Experience building and managing distributed or remote teams.
- Strong background in training, quality management, and operational process improvement.
- Experience in regulated industries such as legal tech, fintech, or SaaS preferred.
- Data-driven leader with strong cross-functional collaboration skills.
We are seeking a seasoned Technical Project Manager with 7+ years of experience leading complex, cross-functional IT initiatives within infrastructure and cybersecurity domains. This role will drive large-scale programs across enterprise infrastructure, cloud transformation, network modernization, identity & access management (IAM), and security operations.
The ideal candidate combines strong technical acumen with disciplined program governance, enabling the successful delivery of secure, scalable, and resilient enterprise solutions.
You will partner with Engineering, Security, IT Operations, Architecture, and Business stakeholders to lead end-to-end execution — from strategy and design through deployment and operational handoff — ensuring alignment to security standards, compliance requirements, and enterprise architecture principles.
Key Responsibilities
- Lead enterprise-scale infrastructure and cybersecurity programs across multiple geographies
- Drive end-to-end project lifecycle: intake, chartering, design reviews, risk assessment, implementation, and post-go-live stabilization
- Partner with Security (IAM, SOC, GRC), Cloud, Network, and Infrastructure teams to deliver secure and compliant solutions
Establish governance frameworks including:
- Project charters
- Risk registers
- RAID logs
- Milestone tracking
- Executive dashboards
- Manage cross-functional dependencies across IT, Security, Engineering, Legal, Compliance, and Business units
- Ensure alignment with enterprise security controls, regulatory requirements (e.g., SOX, GDPR, data protection policies), and audit readiness
- Drive SLA and KPI definition, tracking, and reporting
- Proactively identify risks and implement mitigation strategies to prevent security, operational, or compliance gaps
- Lead escalation management and executive-level communication
- Facilitate war rooms, incident coordination, and remediation tracking when required
- Ensure operational readiness including documentation, training, and transition to support teams
Required Qualifications
- 7+ years of experience managing IT infrastructure and/or cybersecurity programs
- Strong knowledge of enterprise infrastructure environments and cybersecurity including Cloud platforms (AWS/Azure/GCP), Network architecture (SD-WAN, firewalls, VPNs, segmentation), Identity & Access Management (Okta, SailPoint, AD), Cloud security posture improvements
- Strong understanding of SDLC and secure development practices
- Proven ability to manage large cross-functional teams across regions
- Experience defining and tracking KPIs, SLAs, and executive reporting metrics
- Strong risk management and issue resolution capabilities
- Ability to translate technical complexity into clear executive-level updates
- Experience with JIRA, Confluence, Smartsheet, ServiceNow, and Microsoft Suite
- Excellent written and verbal communication skills