Engineering Structures Jobs in San Jose, CA

About the role

Team Credo is seeking a Shipping and Receiving Assistant to support all aspects of shipping, receiving, and order fulfillment. This role includes managing shipping materials, coordinating with internal teams and carriers to resolve shipment issues, and completing order fulfillment in the system to ensure a smooth quarter‑end close.

Base salary range is $52,000 - $56,000 a year. The base salary offer will depend on factors such as education, experience, training, skills, qualifications, and location. This position is also eligible for a discretionary bonus, equity and a full range of medical and other benefits.

Why Credo

• Purpose: We invest in what matters. From meaningful-future shaping projects to competitive compensation, we empower you to grow your career while making a lasting impact.
• People: Connection starts within. We collaborate, celebrate wins, and create an environment where everyone can do their best work.
• Possibilities: Our belief shapes what’s next. Our technology powers the most reliable and energy-efficient connections around the world – and our team powers new products and markets that come next.

Responsibilities

• Pack for the shipment and prepare shipment documents.
• Communicate with internal teams and carriers for shipment related issues.
• Resolve customs hold timely.
• Shipping material supply order and management.
• Maintain the vacuum sealer.
• Process the billing from the carriers.
• Assist order shipment label printing
• Fulfill orders from CSJ & Credo warehouse in the system to ensure close quarter end smoothly.
• Deliver the parts to the testing house for FT & backend process.

Qualifications

• Have experience working with common carriers and dealing with Custom clearance.
• Demonstrated communication skills to interact with customers and engineering teams to build silicon products.
• Willingness to learn customs paperwork and shipping documentation.
• Attention to detail when labeling, packing, and checking shipments.
• Ability to lift up to 50 lbs. as needed.

About Credo

Credo’s mission is to transform connectivity at scale through fast, reliable, and energy-efficient system solutions. Our high-speed copper and optical interconnect products deliver industry-leading power and performance at up to 1.6T to meet the ever-expanding data infrastructure demands of AI.

Our product portfolio includes ZeroFlap (ZF) Active Electrical Cables (AECs) and ZF optical transceivers, OmniConnect memory solutions, and a suite of retimers and DSPs for optical and copper Ethernet and PCIe, all leveraging the PILOT diagnostic and analytics software platform. Credo innovations enable our customers to connect the systems that connect the world.

Credo is committed to creating an inclusive environment for all employees and welcome applicants from diverse backgrounds without regard to race, color, religion, gender, sex, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email

Job Description:

• Minimum $350/day (component pay structure)
• Work 4-5 days per week based on business needs - No Sundays! Split days off; 10-12 hour shift average
• Dispatch between 12AM - 5AM based on assigned route

• Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
• Growth opportunities performing essential work to support America’s food distribution system
• Safe and inclusive working environment, including culture of rewards, recognition, and respect

• Communicates and interacts with customers, vendors and co-workers professionally ensuring questions are answered accurately and in a timely manner.
• Functions as a team member within the department and organization, as required, and perform any duty assigned to best serve the company.
• Performs all required safety checks (i.e., pre/post trip) including inspections of tractor/truck and trailer according to Department of Transportation (DOT) regulations; inspects tractor/truck and trailer to insure they meet company safety standards and take appropriate action as needed.
• Reports all safety issues and/or repairs required.
• Follows all DOT regulations and company safe driving guidelines and policies.
• Immediately reports all safety hazards. Inspects trailer for properly loaded and secured freight.
• Performs count check of items and check customer invoices of products that have been loaded.
• Checks and completes in an accurate and in legible fashion all required paperwork associated with freight.
• Moves tractor to the loading dock and attach preloaded trailer as needed.
• Drives to and delivers customer orders according to predetermined route delivery schedule.
• Unloads products from the trailer, transports items into designated customer storage areas.
• Performs damage control checks on items, scans, and contact supervisor about removing orders according to company policy.
• Verifies delivery of items with customer and obtain proper signatures.
• Collects money (cash or checks) where required. Loads customer returns on to trailer and secures trailer doors.
• Ensures that tractor, trailer, and freight are appropriately locked and/or always secured.
• Unloads damaged goods and customer returns and bring to the driver check-in and complete necessary paperwork. Unloads all equipment, materials and remove trash from trailers as required.
• Completes daily record of hours of service and enter in log in accordance with Federal DOT, state, and company requirements.
• Performs general housekeeping duties in tractor, loading dock area and keep trailers clear and clean as required.
• At the end of the shift secure all equipment and complete all necessary paperwork.
• Performs other related duties as assigned. 

Qualifications:

Company description

Awards and Accolades

San Jose, CA – Seeking Hospital Medicine Physicians

Join the Physician Partnership Where You Can Increase Your Impact

Vituity’s ownership model provides autonomy, local control, and a national system of support, so you can focus your attention where you want it to be – on your patients.

Join the Vituity Team. Vituity is a 100% physician-owned partnership and is led by frontline physicians that are all equitable owners. As an equal and valued partner from day one, our ownership model provides you with financial transparency, a comprehensive benefits package including profit distribution, and multiple career development opportunities. Our leadership understands what your practice needs to thrive and gives you autonomy and local control so you can provide care when, where, and how your patients need it. You are backed by a best-in-class corporate healthcare team and supported by the broad peer-level expertise of 6,000 Vituity clinicians. At Vituity we’ve cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call “culture of brilliance.” Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.

Vituity Locations: Vituity has opportunities at 475 sites across the country, serving 9 million patients a year. With Vituity, if you ever need to move, you can take your job with you.

The Opportunity

• Seeking Board Eligible/Certified Internal Medicine physicians.
• Current CA state license is a plus.

The Practice

Santa Clara Valley Medical Center – San Jose, California

• Level I Trauma Center, STEMI Receiving Center, and Stroke Center.
• 731-bed county hospital with a medical ICU and surgical ICU.
• Annual ED volume of almost 64,000 with 10,000 surgical cases per year.
• All sub-specialty backup available.
• 15-17 admits per day per hospitalist; 6-8 admits per night per nocturnist.
• 24/7 in-house intensivist; on-site labs and imaging
• All three hospitals in the system (including O’Connor Hospital and Saint Louise Regional Hospital) are the safety net for the people in the region.
• America's 250 Best Hospitals award for the past 2 years, Critical Care Excellence award, and Nationally-Recognized Specialty Hospital: the Rehabilitation center at SCVMC provides comprehensive treatment of brain injury, stroke, and other disabling neurologic conditions, earning it a reputation as a leading rehab facility. 

The Community

• San Jose, California, the heart of Silicon Valley, combines innovation with a high quality of life, making it an exceptional place to work and call home.
• Known for its tech-driven economy, it hosts global companies like Apple and Google alongside a thriving startup culture.
• Landmarks such as the Winchester Mystery House and Tech Interactive Museum highlight the city’s unique blend of history and innovation.
• Residents enjoy cultural attractions like Santana Row, SAP Center, and San Pedro Square Market, while outdoor enthusiasts can explore the scenic Santa Cruz Mountains and nearby beaches.
• San Jose boasts a Mediterranean climate with mild, wet winters and warm, dry summers, perfect for year-round activities.
• Its diverse neighborhoods, excellent schools, and access to world-class dining and entertainment make it a vibrant, cosmopolitan hub with a welcoming community feel.

Benefits & Beyond*

Vituity cares about the whole you. With our comprehensive benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.

• Superior Health Plan Options.
• Dental, Vision, HSA/FSA, life and AD&D coverage, and more.
• Partnership models allows a K-1 status pay structure, allowing high tax deductions.
• Extraordinary 401K Plan with high tax reduction and faster balance growth.
• Eligible to receive an Annual Profit Distribution/yearly cash bonus.
• EAP, travel assistance, and identify theft included.
• Student loan refinancing options.
• Purpose-driven culture focused on improving the lives of our patients, communities, and employees.

We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. We know that when we work together across sites and specialties as an integrated healthcare team, we can exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us.

Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.

*Visa status applicants benefits vary. Please speak to a recruiter for more details.

Applicants only. No agencies please.

Up to $150K Sign On Bonus – San Jose, CA – Seeking Anesthesiology Physicians

Join the Physician Partnership Where You Can Increase Your Impact

Vituity’s ownership model provides autonomy, local control, and a national system of support, so you can focus your attention where you want it to be – on your patients.

Join the Vituity Team. Vituity is a 100% physician-owned partnership and is led by frontline physicians that are all equitable owners. As an equal and valued partner from day one, our ownership model provides you with financial transparency, a comprehensive benefits package including profit distribution, and multiple career development opportunities. Our leadership understands what your practice needs to thrive and gives you autonomy and local control so you can provide care when, where, and how your patients need it. You are backed by a best-in-class corporate healthcare team and supported by the broad peer-level expertise of 6,000 Vituity clinicians. At Vituity we’ve cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call “culture of brilliance.” Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.

Vituity Locations: Vituity has opportunities at 890 practices across the country, serving 14.5 million patients a year. With Vituity, if you ever need to move, you can take your job with you.

The Opportunity

• Up to $150k sign-on bonus for qualified candidates.
• Seeking Board Eligible/Certified Anesthesiology physicians.
• Current CA state license is a plus.
• Candidates wanting to work in an academic setting with current residents desired.

The Practice

Regional Medical Center of San Jose – San Jose, California

• Level III Trauma Center, STEMI Receiving Center, and Stroke Center.
• 258-bed medical center with 1700+ surgical cases per year.
• Every 7th night weekday/weekend call.
• Case mix includes Regional, Ortho, Trauma, Thoracic, Vascular, some Neuro, rare Peds, some outpatient.
• America’s 250 Best Hospitals, Top 50 Best Hospitals for Surgical Excellence, and Top 100 for Critical Care and Stroke Care Excellence.

The Community

• San Jose, California, the heart of Silicon Valley, combines innovation with a high quality of life, making it an exceptional place to work and call home.
• Known for its tech-driven economy, it hosts global companies like Apple and Google alongside a thriving startup culture.
• Landmarks such as the Winchester Mystery House and Tech Interactive Museum highlight the city’s unique blend of history and innovation.
• Residents enjoy cultural attractions like Santana Row, SAP Center, and San Pedro Square Market, while outdoor enthusiasts can explore the scenic Santa Cruz Mountains and nearby beaches.
• San Jose boasts a Mediterranean climate with mild, wet winters and warm, dry summers, perfect for year-round activities.
• Its diverse neighborhoods, excellent schools, and access to world-class dining and entertainment make it a vibrant, cosmopolitan hub with a welcoming community feel.

Benefits & Beyond*

Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.

• Superior Health Plan Options
• Dental, Vision, HSA, life and AD&D coverage, and more
• Partnership models allows a K-1 status pay structure, allowing high tax deductions
• Extraordinary 401K Plan with high tax reduction and faster balance growth
• Eligible to receive an Annual Profit Distribution/yearly cash bonus
• EAP and travel assistance included
• Student loan refinancing discounts
• Purpose-driven culture focused on improving the lives of our patients, communities, and employees

We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us.

Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.

*Visa status applicants benefits vary. Please speak to a recruiter for more details.

Applicants only. No agencies please.

San Jose, CA – Seeking Hospital Medicine Physicians

Join the Physician Partnership Where You Can Increase Your Impact

Vituity’s ownership model provides autonomy, local control, and a national system of support, so you can focus your attention where you want it to be – on your patients.

Join the Vituity Team. Vituity is a 100% physician-owned partnership and is led by frontline physicians that are all equitable owners. As an equal and valued partner from day one, our ownership model provides you with financial transparency, a comprehensive benefits package including profit distribution, and multiple career development opportunities. Our leadership understands what your practice needs to thrive and gives you autonomy and local control so you can provide care when, where, and how your patients need it. You are backed by a best-in-class corporate healthcare team and supported by the broad peer-level expertise of 6,000 Vituity clinicians. At Vituity we’ve cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call “culture of brilliance.” Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.

Vituity Locations: Vituity has opportunities at 890 practices across the country, serving 14.5 million patients a year. With Vituity, if you ever need to move, you can take your job with you.

The Opportunity

• Seeking Board Eligible/Certified Internal Medicine physicians.
• Current CA state license is a plus.
• This is for a nocturnist role. 
• Nocturnists will rotate between O'Connor Hospital, Santa Clara Valley Medical Center, and Saint Louise Regional Hospital.

The Practice

O’Connor Hospital – San Jose, California

• 358-bed facility.
• 22-bed open ICU.
• Annual volume of over 68,500 with a diverse patient mix.
• 14-16 encounters per day per hospitalist and 8-10 encounters per night per nocturnist.
• No procedures or vent management required; 27/4 in-house intensivist.
• America’s 250 Best Hospitals Award™ and Critical Care Excellence Award™.
• Vituity-staffed Critical Care and Anesthesiology departments offer integrated care solutions at this site!

The Community

• San Jose, California, the heart of Silicon Valley, combines innovation with a high quality of life, making it an exceptional place to work and call home.
• Known for its tech-driven economy, it hosts global companies like Apple and Google alongside a thriving startup culture.
• Landmarks such as the Winchester Mystery House and Tech Interactive Museum highlight the city’s unique blend of history and innovation.
• Residents enjoy cultural attractions like Santana Row, SAP Center, and San Pedro Square Market, while outdoor enthusiasts can explore the scenic Santa Cruz Mountains and nearby beaches.
• San Jose boasts a Mediterranean climate with mild, wet winters and warm, dry summers, perfect for year-round activities.
• Its diverse neighborhoods, excellent schools, and access to world-class dining and entertainment make it a vibrant, cosmopolitan hub with a welcoming community feel.

Benefits & Beyond*

Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.

• Superior Health Plan Options
• Dental, Vision, HSA, life and AD&D coverage, and more
• Partnership models allows a K-1 status pay structure, allowing high tax deductions
• Extraordinary 401K Plan with high tax reduction and faster balance growth
• Eligible to receive an Annual Profit Distribution/yearly cash bonus
• EAP and travel assistance included
• Student loan refinancing discounts
• Purpose-driven culture focused on improving the lives of our patients, communities, and employees

We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us.

Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.

*Visa status applicants benefits vary. Please speak to a recruiter for more details.

Applicants only. No agencies please.

Up to $150K Sign On Bonus – San Jose, CA – Seeking Anesthesiology Physicians

Join the Physician Partnership Where You Can Increase Your Impact

Vituity’s ownership model provides autonomy, local control, and a national system of support, so you can focus your attention where you want it to be – on your patients.

Join the Vituity Team.Vituity is a 100% physician-owned partnership and is led by frontline physicians that are all equitable owners. As an equal and valued partner from day one, our ownership model provides you with financial transparency, a comprehensive benefits package including profit distribution, and multiple career development opportunities. Our leadership understands what your practice needs to thrive and gives you autonomy and local control so you can provide care when, where, and how your patients need it. You are backed by a best-in-class corporate healthcare team and supported by the broad peer-level expertise of 6,000 Vituity clinicians. At Vituity we’ve cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call “culture of brilliance.” Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.

Vituity Locations: Vituity has opportunities at 890 practices across the country, serving 14.5 million patients a year. With Vituity, if you ever need to move, you can take your job with you.

The Opportunity

• Up to $150k sign-on bonus for qualified candidates.
• Seeking Board Eligible/Certified General Anesthesiologists.
• Candidates wanting to work in an academic setting with current residents desired.
• Current CA state license is a plus.
• Practice site autonomy while having the support of a national network.
• Providers may support affiliated surgery centers.

The Practice

O’Connor Hospital – San Jose, California

• A 358-bed facility, no trauma.
• 11 physical ORs plus two (2) Labor and Delivery.
• Yearly case volume of 7,000.
• Two endoscopy labs and a variety of other non-OR anesthetizing locations including Cath Lab, CT, MRI, and IR.
• Transcatheter Aortic Valve Replacement (TAVR) program covered by cardiac anesthesiologists plus Robotic Surgery Program.

The Community

• San Jose, California, the heart of Silicon Valley, combines innovation with a high quality of life, making it an exceptional place to work and call home.
• Known for its tech-driven economy, it hosts global companies like Apple and Google alongside a thriving startup culture.
• Landmarks such as the Winchester Mystery House and Tech Interactive Museum highlight the city’s unique blend of history and innovation.
• Residents enjoy cultural attractions like Santana Row, SAP Center, and San Pedro Square Market, while outdoor enthusiasts can explore the scenic Santa Cruz Mountains and nearby beaches.
• San Jose boasts a Mediterranean climate with mild, wet winters and warm, dry summers, perfect for year-round activities.
• Its diverse neighborhoods, excellent schools, and access to world-class dining and entertainment make it a vibrant, cosmopolitan hub with a welcoming community feel.

Benefits & Beyond

Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.

• Superior Health Plan Options.
• Dental, Vision, HSA, life and AD&D coverage, and more.
• Partnership models allows a K-1 status pay structure, allowing high tax deductions.
• Extraordinary 401K Plan with high tax reduction and faster balance growth.
• Eligible to receive an Annual Profit Distribution/yearly cash bonus.
• EAP and travel assistance included.
• Student loan refinancing discounts.
• Purpose-driven culture focused on improving the lives of our patients, communities, and employees.

We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us.

Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.

Applicants only. No agencies please.

Role Summary:

We are searching for a talented, motivated and highly detailed Catering Supervisor, Suites to join our team to help in the planning & execution of amazing experiences for the FIFA World Cup 26™ Premium Hospitality Programs.

As a Catering Supervisor, Suites, you oversee day-to-day operations across all suites in venue, for both commercial and invited guests. You ensure consistent service standards, and supports effective communication between clients, catering staff, and venue leadership. The role is responsible for managing suite readiness, monitoring product usage, and maintaining accurate daily KPI tracking in alignment with tournament and venue standards. You will support the Venue Operations & Catering teams in the day-to-day operation by performing certain tasks, whereby your role will include key responsibilities such as:

Key Responsibilities:

• Oversee the daily operations of premium suites, ensuring all catering services are executed to the highest standard.
• Complete and maintain daily KPI tracking worksheets, capturing product movement, service metrics, and operational notes for reporting.
• Serve as the primary on-the-floor contact for suite clients, responding quickly to service needs, resolving issues, and escalating concerns when necessary.
• Mitigate operational challenges by coordinating with catering teams, runners, and back-of-house support to ensure smooth service throughout each match day.
• Communicate key updates, challenges, and insights to the Venue Catering Manager, providing clear and timely reporting.
• Ensure suite setups meet premium standards, including product presentation, cleanliness, and readiness prior to each event.
• Uphold all venue, tournament, and safety policies throughout operations.

Experience/Qualifications Needed:

• 3–5 years of experience in the catering or hospitality industry, with a focus on multi-unit operations, and staff leadership.
• Bachelor’s degree in Restaurant Management, Hospitality Management, Food Service, or a related field; or an equivalent combination of education, training, and hands-on experience.
• Proficient in Microsoft Office Suite, Adobe Acrobat, Zoom, DocuSign, and Smartsheet, with the ability to manage administrative and operational workflows efficiently.
• Exceptional organizational and process management skills, with a proven ability to follow structured procedures and maintain operational consistency.
• Maintains composure under pressure, consistently delivering high performance and sound decision-making in fast-paced, deadline-driven environments.
• Strong interpersonal, communication, and negotiation skills, with experience resolving conflicts and collaborating across diverse teams.
• Highly reliable with excellent time management, a strong work ethic, and a proactive, motivated approach to responsibilities.
• Flexibility and positive attitude to work long days, evenings, weekends and holidays when necessary
• Occasionally lift and/or move up to 20 lbs. with or without reasonable accommodation (modify based on country form of measurement)
• The ability to remain in a standing position for extended periods, except where sitting is permitted by law or reasonable accommodation is required.
• Conversational English as a minimum
• Legally able to work with no sponsorship assistance in the United States
• Ability to pass Accreditation process.

*This role will be paid as a weekly rate, based on 40 hours per week.*

Role Summary:

We are searching for a talented, motivated and highly detailed Catering Supervisor, Lounges to join our team to help in the planning & execution of amazing experiences for the FIFA World Cup 26™ Premium Hospitality Programs.

As a Catering Supervisor, Lounges, you oversee day-to-day operations across all lounges in venue, for both commercial and invited guests. You ensure consistent service standards, and supports effective communication between clients, catering staff, and venue leadership. The role is responsible for managing lounge readiness, monitoring product usage, and maintaining accurate daily KPI tracking in alignment with tournament and venue standards. You will support the Venue Operations & Catering teams in the day-to-day operation by performing certain tasks, whereby your role will include key responsibilities such as:

Key Responsibilities:

• Oversee the daily operations of premium lounges, ensuring all catering services are executed to the highest standard.
• Complete and maintain daily KPI tracking worksheets, capturing product movement, service metrics, and operational notes for reporting.
• Serve as the primary on-the-floor contact for lounge clients, responding quickly to service needs, resolving issues, and escalating concerns when necessary.
• Mitigate operational challenges by coordinating with catering teams, runners, and back-of-house support to ensure smooth service throughout each match day.
• Communicate key updates, challenges, and insights to the Venue Catering Manager, providing clear and timely reporting.
• Ensure lounge setups meet premium standards, including product presentation, cleanliness, and readiness prior to each event.
• Uphold all venue, tournament, and safety policies throughout operations.

Experience/Qualifications Needed:

• 3–5 years of experience in the catering or hospitality industry, with a focus on multi-unit operations, and staff leadership.
• Bachelor’s degree in Restaurant Management, Hospitality Management, Food Service, or a related field; or an equivalent combination of education, training, and hands-on experience.
• Proficient in Microsoft Office Suite, Adobe Acrobat, Zoom, DocuSign, and Smartsheet, with the ability to manage administrative and operational workflows efficiently.
• Exceptional organizational and process management skills, with a proven ability to follow structured procedures and maintain operational consistency.
• Maintains composure under pressure, consistently delivering high performance and sound decision-making in fast-paced, deadline-driven environments.
• Strong interpersonal, communication, and negotiation skills, with experience resolving conflicts and collaborating across diverse teams.
• Highly reliable with excellent time management, a strong work ethic, and a proactive, motivated approach to responsibilities.
• Flexibility and positive attitude to work long days, evenings, weekends and holidays when necessary
• Occasionally lift and/or move up to 20 lbs. with or without reasonable accommodation (modify based on country form of measurement)
• The ability to remain in a standing position for extended periods, except where sitting is permitted by law or reasonable accommodation is required.
• Conversational English as a minimum
• Legally able to work with no sponsorship assistance in the Untied States
• Ability to pass Accreditation process.

*This role will be paid as a weekly rate, based on 40 hours per week.*

Required Profile (education, experience):

• Minimum of 5 years of experience supporting Vice Presidents and above or equivalent working within a highly demanding fast-paced oriented environment.
• Exceptional calendar management skills.
• Exceptional communication skills, verbal and written.
• High level of integrity with a humble nature; fully capable to take initiative, manage and oversee various projects from multiple management being highly proactive, detailed oriented, self-motivated, adaptive, and creative.
• Proven skills analytically with abstract problem-solving.
• Exceptional professionalism, soft-skills and being a team player.
• High level of work ethics, integrity, confidentiality and flexibility.
• Advanced level MS Office suite Word, Excel, PowerPoint, Outlook, Project Google Drive.
• Must be highly flexible with time and schedule; able and available to come to work early and/or stay late with minimal advance notice.
• Strong key competencies skills: Customer Focus, Approachability, Integrity and Trust, Dealing with Ambiguity, Interpersonal Savvy, Learning on the Fly, Organizational Agility, Peer Relationships, Safety.

Preferred/Assets profile (skills, experience, education):

• Experience assisting Vice Presidents in a Hi-Tech industry.
• Experience in highly demanding fast-paced start-up environment.
• Experience in working with a diverse multi-cultural environment.
• Must be reliable and work independently.
• Demonstrates a broad company knowledge which includes best practicing corporate policies, procedures, guidelines and organizational structure.

Since 1989, Scalence / Artech has been helping clients solve complex technology challenges by developing innovative environments, applications, and tools. We build and maintain essential systems through experienced teams who deliver excellence in implementation, enhancement, and ongoing operations.

If you’re ready to do something big and innovative, stretch your creative and strategic muscles, and work on impactful issues with a global high-tech customer—this is your opportunity.

Job Title: Service Delivery Manager

Location: West Coast / Strong preference for candidates in bay area

Salary Range: $100,000-$140,000/yr plus 15% bonus

Position Summary

The Service Delivery Manager (SDM) is the primary leader responsible for ensuring the success of a portfolio of assigned projects and programs. You’ll serve as the face of delivery for both Scalence and a leading global technology client—overseeing operational performance, service excellence, and customer satisfaction. This role requires a balance of strategic leadership, operational rigor, and client partnership, with accountability for revenue, profitability, and people performance. The ideal candidate is an initiative-taker who thrives in a fast-paced, global, and evolving environment.

Key Responsibilities

Delivery & Program Management

• Serve as the primary point of contact and face of delivery for a high-end technology client.
• Plan, execute, and monitor Statements of Work (SOW) to meet and exceed contractual commitments.
• Proactively identify and manage delivery risks, driving timely resolution and client satisfaction.
• Lead all aspects of program execution to ensure SLA compliance and operational excellence for metrics such as Utilization, CSAT, Turnaround Time, and First Meaningful Response Time.
• Oversee new program launches and ensure stabilization within the first 90 days; define workflows, KPIs, and delivery models for steady-state services.
• Project manage quarterly contract reviews, including budget evaluation, renewals, and operational improvements.
• Aggregate, standardize, and streamline high-volume reporting, ensuring insights are actionable and aligned with client needs.
• Present performance reviews and strategic updates to senior and C-level client stakeholders on a monthly and quarterly cadence.

Client Relationship Management & Growth

• Build and sustain trusted advisor relationships with key client personnel, including business and vendor management teams (VMOs).
• Conduct weekly, monthly, and quarterly business reviews, showcasing delivery outcomes, performance insights, and improvement strategies.
• Identify and pursue opportunities for account growth, expansion, and operational synergies in collaboration with sales and executive leadership.
• Protect existing business by proactively addressing competitive risks and ensuring client satisfaction.
• Deliver differentiated value propositions through innovation, efficiency, and continuous improvement.

Team Leadership & Operations

• Lead and influence global delivery teams of 30–70 personnel, fostering a culture of excellence, accountability, and collaboration.
• Oversee people-related functions including hiring, onboarding, performance management, and learning & development.
• Partner with regional recruiting teams to execute proactive, “white-glove” hiring processes for current and future demand.
• Collaborate with the PMO and internal support functions to optimize delivery operations and streamline back-office processes.
• Track and follow through on all tactical and strategic commitments to ensure flawless execution.

Required Skills & Experience

• Minimum 10 years relevant exp
• West coast - Required
• Nice to be ideally located in Bay Area and able to be on-site a few days a week
• Well-rounded Delivery experience working with enterprise level clients supporting managed services
• Program and Project Management experience
• Technically strong - able to have technical conversations and understand and advise clients as well as coaching technical resources
• DX related experience (UX, UXR, or similar)
• Strong soft skills and communication skills
• Hands-on people management experience
• Strong stakeholder mgmt experience
• Budget/program financial experience
• Previous Google exp a strong plus
• Experience with globally disbursed teams a strong plus

Why Join Us

• Opportunity to lead delivery for a globally recognized high-tech enterprise.
• Innovative, collaborative culture where your ideas and leadership make a measurable impact.
• Competitive compensation, bonus structure, and comprehensive benefits.
• Flexibility to work remotely while shaping key strategic outcomes for enterprise clients.