Engineering Structures Jobs in Reno Nv Remote
360 positions found — Page 6
Job Summary:
The Subsurface Analyst will join a highly trained team of field specialists responsible for identifying and designating critical subsurface utilities and structural embeds within concrete structures. This role supports safe excavation and construction activities by providing accurate, non-destructive investigations of underground infrastructure.
This position operates within the discipline of non-destructive testing (NDT) and utilizes advanced technologies including Ground Penetrating Radar (GPR), electromagnetic (EM) pipe locators, and other specialized scanning tools. In addition to performing field investigations, the Subsurface Analyst will capture and document findings to create a digital representation of previously unknown subsurface infrastructure.
Duties and Responsibilities:
- Perform investigative scanning activities on commercial, industrial, and infrastructure job sites.
- Collect and analyze field data to designate structural embeds including rebar, conduits, post-tension cables, and other structural elements.
- Locate underground utilities such as sewer, water, communications, gas, and electrical lines.
- Travel as required for training and service support.
- Accurately mark scanned areas in accordance with Penhall’s Standard Marking Protocol.
- Complete comprehensive field documentation including reports, sketches, and photographic records.
- Partner with site personnel to review and confirm project scope prior to beginning work.
- Communicate clearly with clients regarding technology capabilities, limitations, and recommended solutions.
- Explain investigation results, safety considerations, and recommended next steps to customers.
- Conduct pre-job and post-job inspections of equipment and report any malfunctions.
- Maintain a clean, safe, and organized work environment at all times.
- Attend required safety meetings, job briefings, and training sessions.
- Check in daily with scheduling personnel or supervisors to confirm assignments.
- Transport and properly secure all tools and equipment necessary for field operations.
- Assist with the training and development of new analysts when required.
- Perform additional duties as assigned by management.
Required Skills and Abilities:
- Ability to accurately interpret field equipment data and scanning results
- Strong problem-solving skills and situational awareness
- Excellent customer service and professional communication skills
- Detail-oriented with the ability to maintain accurate field documentation
- Comfortable operating handheld equipment and accessing elevated areas using ladders when necessary
- Ability to navigate active construction environments safely
- Capable of working independently as well as within small teams
- Familiarity with mobile applications and digital documentation tools
- Understanding of safety practices within construction or industrial environments
Essential Core Competencies:
- Business Development: Demonstrates a growth-oriented mindset and actively builds positive client relationships that support future project opportunities.
- Technical Accuracy: Maintains a strong focus on delivering precise and reliable subsurface investigation results.
- Customer Focus: Interacts with clients in a professional, courteous, and solutions-oriented manner.
- Accountability: Consistently follows company procedures and completes assignments reliably and responsibly.
- Continuous Improvement: Provides feedback and insights to improve field processes and operational efficiency.
- Safety Awareness: Proactively identifies hazards and strictly adheres to all safety policies and procedures.
- Adaptability: Adjusts effectively to varying job environments and client requirements.
- Time Management: Efficiently manages time and priorities to meet scheduling expectations.
- Team Collaboration: Works cooperatively with team members and contributes to a positive and supportive work culture.
- Communication: Clearly communicates relevant job information to both internal teams and external clients.
The role plays a critical part in delivering accurate and timely investigative results that support safe excavation and concrete construction operations. All field work must be performed in accordance with company safety standards, established protocols, and client expectations.
Education and Experience:
- High school diploma or equivalent required
- Technical training in Ground Penetrating Radar (GPR), Non-Destructive Testing (NDT), or construction scanning preferred
- Prior experience with GPR, X-ray scanning, utility locating, or concrete scanning services is a plus
- OSHA 10-hour or OSHA 30-hour certification preferred (may be obtained after hire)
Physical and Additional Requirements:
- Ability to lift and carry up to 50 pounds
- Frequent standing, walking, bending, and kneeling on job sites
- Comfortable working in active construction environments both indoors and outdoors
- Ability to travel and drive to various job locations while transporting required equipment
Penhall Company is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, compensation inquiries, discussions or disclosures, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. (41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a))
This job description is intended to describe the general nature and level of work being performed by employees in this position. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications required. Penhall Company reserves the right to modify, add, or remove duties and to assign other responsibilities as necessary.
Company Description
IMAGINiT Technologies, a division of Rand Worldwide, advances the way companies use technology to design, develop, and manage complex engineering projects. As the market leader in North America, we continue to enjoy a great deal of success even in these unprecedented times. Our culture is supportive, dynamic, collaborative, and driven to meet the ever-changing needs of our customers and our employees. If you are looking to make a real difference, we would love to hear from you.
Job Description
As part of a dynamic territory sales team, the Territory Account Manager will be responsible for managing, growing, and expanding into a current customer book of business (BOB). Success will depend on your ability to organize, prioritize, and engage with your BOB. Further, a successful Territory Account Manager will have the ability to identify, prioritize, and target accounts within and outside of a BOB, identify and understand client needs and requirements, develop strong relationships, collaborate, and manage multiple internal and external resources to drive a deal to close
Major Responsibilities/Activities
- Further establish, cultivate, expand and maximize business relationships.
- Identify unmet needs, efficiency opportunities and/or workflow challenges by using a consultative approach.
- Strategically sell respective solutions, related value and the positive impact IMAGINiT’s services and products can provide.
- Tactically prioritize and plan each day based on potential and urgency .
- Lead sales discoveries, develop presentations and proposals.
- Spearhead account and opportunity related strategy sessions with internal teams.
- Collaborate across RAND Worldwide business enterprise to further develop and secure business.
- Formulate, execute and update rolling business plan of action and KPI’s.
- Leverage to document current and drive future activity, create proposals, process orders and forecast sales.
- Resourcefully utilize all available sales efficiency tools, professional and social media platforms to drive access, awareness and engagement.
- Take full ownership and accountability for continuously educating, professionally developing and creatively navigating the current and future industry changes.
- Consistently meet or exceed monthly sales targets.
Education Requirements
- Diploma or degree in business, other related fields, or equivalent work experience.
Experience/Skill Requirements
- 2 years of successful, documented sales growth and/or extensive customer engagement.
- Solid business acumen and skill set to manage the full sales cycle.
- Ability to have business conversations at all levels from user to Owner.
- Capable of managing multiple internal and external teams, as well as external resources to ensure comprehensive solutions are provided.
- Proficient in and/or adept with sales platforms and available customer related technology (MS Office suite and Teams, Revenue Grid, 6 Sense, Eloqua, Monster Connect, Salesforce, LinkedIn, AI).
Subjective
- Driven, self-motivated, goal oriented, growth & expansion mentality.
- Proactive initiative with personal accountability to pursue vs patiently wait.
- Coachable with a willingness to learn and a desire to continually improve.
- Competitive, team-based frame of mind.
Key Performance Indicators (KPI)
- Ability to effectively access and positively engage with Customers (via phone, live/virtual calls and meetings, e-mail, MS Teams and professional/social media platforms).
- The continual influx and growth of new opportunities in the pipeline.
- Meeting and/or exceeding quotas.
Work Environment
- This job operates in a professional office environment. This role routinely involves standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- While performing the duties of this job, the employee is regularly required to talk; hear; sit; stand; walk; use hands to finger, handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus.
Travel
- This position requires up to 20% travel. Travel is frequently by air, is outside the local area and overnight. Access to a reliable automobile and a valid driver’s license are required as well as the ability to legally enter both Canada and the US.
Other Duties
- Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice
Total Compensation
- Base Range: $45,000-$50,000
- OTE Range: $120,000 plus
Benefits
- Health, Dental, and Vision
- Health Savings Account with Employer Matching Contribution
- Limited Purpose FSA Account
- Medical Flexible Spending Account
- Dependent Care Assistance Plan
- Short & Long-Term Disability
- Wellness Programs
- Employee Assistance Program
- Group Term Life Insurance
- Voluntary Life Insurance
- Paid Holidays
- Vacation and Sick Leave
- 401(k) with company match
- Tuition Reimbursement
- Service Awards
- Employee Referral Bonus Program
Visit us at for more information.
We celebrate employment equity and diversity! We encourage applications from all qualified individuals and do not discriminate based on disability, race, ethnicity, religion, gender, sexual orientation, age, veteran status, or any other basis protected under federal, state, provincial or local laws. We are committed to providing reasonable accommodations for persons with disabilities. If you require reasonable accommodation during the application process, we will work with you to meet your needs.We thank all applicants in advance for their interest, but only those applicants who are to be considered will be contacted. Must be authorized to work in the U.S. for any employer without company sponsorship.
IT Support / Application Support Specialist
Technical Role Summary
This role provides frontline and Tier 1.5 technical support for PBS infrastructure, end-user computing, and business applications. The IT Support / Application Support Specialist is responsible for independently resolving a high percentage of incidents while strictly following documented procedures, security controls, and escalation paths. The role serves as the technical intake point between users and Tier 2/3 teams, ensuring issues are accurately diagnosed, reproducible, and fully documented prior to escalation.
Core Technical Responsibilities
- Serve as primary intake for IT incidents and service requests via phone, email, and ticketing system
- Perform structured troubleshooting using documented workflows and root-cause isolation techniques
- Resolve Windows OS issues including profile corruption, OS configuration, patching, and driver-related problems
- Support endpoint hardware (desktops, laptops, printers, scanners, peripherals) including break/fix replacement
- Administer Active Directory objects (users, groups) following least-privilege standards
- Create, modify, disable, and audit Microsoft 365 user accounts, mailboxes, licenses, and group memberships
- Troubleshoot Microsoft 365 services (Outlook connectivity, Teams issues, OneDrive sync, SharePoint access)
- Perform basic network diagnostics (IP configuration, DNS resolution, gateway reachability, latency symptoms)
- Use RDP and approved remote support tools for endpoint and application troubleshooting
- Deploy and image workstations using standard build procedures and deployment tools
- Install, update, and license approved software packages
- Maintain accurate CMDB/asset records and ticket documentation
- Identify recurring incidents and potential systemic issues and escalate with supporting evidence
- Execute limited, predefined SQL tasks (read-only queries or controlled updates) in approved environments only
Imagine Application Support Responsibilities
- Serve as initial technical contact for Imagine application incidents and service requests
- Differentiate between user workflow errors, configuration/data issues, and system-level problems
- Apply documented fixes and known workarounds for common Imagine issues
- Collect detailed diagnostics (logs, screenshots, timestamps, reproduction steps, user context)
- Escalate to Tier 2/3 internal teams or vendor support per established escalation procedures
- Track escalations and communicate status updates to stakeholders
Required Technical Experience
- 5+ years of hands-on IT support or application support experience
- Advanced Windows OS administration and troubleshooting skills
- Strong experience with Active Directory and access management
- Enterprise Microsoft 365 administration and support experience
- Experience working in structured, ticket-driven support environments
- Strong understanding of escalation thresholds and operational boundaries
Preferred Technical Skills
- Experience supporting small to mid-sized enterprise networks
- Working knowledge of TCP/IP, DNS, DHCP, and client-server architecture
- Read-only or controlled SQL experience
- Familiarity with ITIL incident and problem management practices
- A+, Microsoft, or equivalent technical certifications
Location: Reno, NV (On-site)
Schedule: Monday–Friday | Full-time
Field Service Manager – West Coast
Department: Service
Location: Reno, NV (West Coast Region)
Reports To: Director of Field Service
Status: Exempt
Lead. Serve. Elevate
.
At Separators, Inc., we’re North America’s largest independent provider of high‑speed disc and decanter centrifuge service—and we’re growing. Our reputation is built on technical excellence, unmatched customer loyalty, and a relentless commitment to doing things the right way. We call this the Separators Wa
y.
We’re looking for a Field Service Manager in the Reno, NV area who embodies that spirit—someone who leads by example, elevates technical teams, thrives on solving complex service challenges, and builds customer trust that las
ts.If you’re energized by coaching technicians, optimizing service operations, improving processes, and ensuring exceptional customer outcomes, this could be the perfect next step in your care
er.
What You’l
l Do
Lead & Develop a High‑Performing Service
- TeamProvide coaching, leadership, and performance management for West Coast field service technic
- ians.Promote the highest standards of safety; investigate incidents and drive a proactive safety cul
- ture.Maintain regular touchpoints—minimum two check‑ins per month—with each techni
- cian.Conduct annual performance reviews and address gaps in performance or trai
ning.
Ensure Operational Exce
- llenceOversee all field service activity—including maintenance, repairs, and on-site technical su
- pport.Validate that all service jobs are prepared in advance (correct parts, scheduling, BOM accuracy, customer communica
- tion).Ensure technicians are properly equipped with tools, PPE, uniforms, and document
- ation.Maintain and improve accurate machine
BOMs.
Drive Training & Technical Cap
- abilityDevelop and sustain a structured training program for the servic
- e team.Ensure technicians are proficient on the most common centrifuge
- models.Maintain training records and ensure safety certifications and technical competencies are c
- urrent.Provide hands‑on job-specific technical support when
needed.
Collaborate Across the
- BusinessPartner with Service Scheduling to ensure efficient technician deployment and strong regional c
- overage.Work closely with Sales, Customer Success, and Operations to enhance customer experiences and drive repeat service b
- usiness.Identify service performance trends and communicate insights to lea
dership.
Champion Customer Sat
- isfactionReview service reports and ensure timely, accurate co
- mpletion.Resolve warranty issues collaboratively with intern
- al teams.Ensure after‑hours calls are addressed promptly a
- s needed.Make a minimum of two customer/site visits monthly and support complex field
projects.
Own Service Workflow &
- ComplianceEnsure return of unused parts, timely expense reports, and high‑quality service docu
- mentation.Maintain adherence to company travel policy and departmental budget exp
- ectations.Continually improve SOPs and contribute to service department standa
rdization.
Talent, Tools &
- Team GrowthSupport recruiting efforts by identifying high-potent
- ial talent.Build vendor/contractor relationships to support future operati
- onal needs.Serve as a working technician up to 25% of the time whe
n required.
Key Performa
- nce MeasuresAfter-hours responsiveness (goal: 100% answered emer
- gency calls)Customer satisfaction and reduction in o
- rder backlogTechnician productivity and deploymen
- t efficiencyCost management and adherence to departm
- ental budgetQuality and consistency of service documentation
and training
W
- hat You BringHigh school diploma required; post-secondary technical or business train
- ing preferred10+ years of centrifuge repair, maintenance, or operation experie
- nce preferredStrong mechanical aptitude (welding/electrical b
- asics a plus)Proven experience using hand tools and troubleshooting in field
- environmentsStrong communication skills and customer relationsh
- ip capabilityExperience resolving conflict and coaching te
- chnical teamsContinuous improvement mindset with strong problem‑so
- lving abilityProficiency in O365; Microsoft Dynamics CRM experie
- nce preferredAbility to trave
- l extensivelyHas availability for after‑hours, weekend, or emergency suppor
t when needed
Physica
l Requirements
The physical demands described below are representative of those required to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform t
hese functions.
Field & Tra
- vel RequirementsAbility to travel extensively throughout the West Coast region (up to 60%)
- by car or plane.Ability to stand, walk, and move across industrial facilities, shop floors, and customer sites for e
- xtended periods.Ability to bend, kneel, climb stairs/ladders, crouch, and maneuver around centrifuge equipment during inspecti
- ons or training.Ability to lift, carry, push, or pull equipment, tools, or components weighi
- ng up to 50 lbs.Ability to work in environments with noise, vibration, lubricants, cleaning agents, or fluctuati
- ng temperatures.Ability to wear required PPE (safety glasses, gloves, steel‑toe boots, hearing pr
otection, etc.).
Cognitive & Communica
- tion RequirementsAbility to read and interpret manuals, service reports, schematics, and technic
- al documentation.Ability to communicate clearly in person and remotely with customers, technicians, an
- d internal teams.Ability to make sound decisions in fast-moving se
rvice situati
ons.
ADA StatementSeparators, Inc. is an Equal Opportunity Employer. We comply with all applicable provisions of the Americans with Disabilities Act (ADA). Reasonable accommodations may be made to enable qualified individuals with disabilities to complete the application process and perform the essential functions of this position. Candidates needing accommodation may contact Human Resourc
es for a
- ssistance.
BenefitsHealth Insurance with Health Savings Ac - count (if eligible)Dent
- al/Vision InsuranceLife/D
- isability Insurance401(k)
- with employer matchPaid
- Vacation/Sic
- k TimePaid HolidaysEmployee
- Assistance Prog
Atlantis Casino Resort Spa, in Reno, Nevada, has a career opportunity and is looking for someone with a proven track record to be Human Resources Director of Atlantis Casino Resort Spa.
Monarch Casino & Resort, Inc. (MCRI), is publicly traded and the parent company of Atlantis. Atlantis has been recognized by Forbes as one of America’s Best Mid-size Employers.
Atlantis is recommended by Forbes Travel Guide with a Four-Star Spa. Atlantis is rated by AAA as a Four Diamond resort; less than five percent of the nearly 31,000 properties approved by AAA achieve this Four Diamond designation. The Steakhouse and Bistro Napa restaurants at Atlantis are recommended by Forbes Travel Guide and consistently receive the highest ratings by TripAdvisor. Since 2000 Atlantis Steakhouse and Bistro Napa restaurants at Atlantis have received the Award of Excellence from Wine Spectator.
The Director of Human Resources, as with all members of the Atlantis Casino Resort Spa Team, is expected to conduct himself/herself in a manner which demonstrates initiative, professionalism, personal awareness, integrity, and exercises confidentiality in the appropriate areas of his/her performance. The Director of Human Resources supports the Atlantis Casino Resort Spa’s Vision, Mission, Values, and consistently performs all functions in a fashion that inspires and motivates others to actively pursue them.
Responsibilities
- Plans, organizes, and controls all activities of the department. Develops department goals, objectives, and systems. Develops and administers various human resources plans, policies and procedures for all company personnel.
- Evaluates information, decisions, and results of department in relation to established goals. Recommends new approaches, policies and procedures to effect continual improvements in efficiency of department and services performed. Develops, recommends and implements personnel policies and procedures.
- Monitors compensation program and organizational job structures; updates job descriptions as necessary; conducts annual salary surveys; analyzes compensation; monitors performance evaluation program and revises as necessary.
- Develops, recommends, and implements human resources policies and procedures; maintains up-to-date Standard Operating Procedures (SOP) of the department’s processes.
- Generates suggestions for improving work flows; develops innovative approaches and ideas.
- Develops and coordinates various training materials and outside speakers to deliver meaningful information at Management staff meetings.
- Responsible for maintaining records and procedures for controlling human resource transactions and team member data. Oversees the accurate maintenance of human resources related files and records.
- Oversees recruiting and selection procedures. Ensures that all selection processes follow state and federal regulations.
- Responds to team member relation issues such as complaints, harassment allegations, and civil rights complaints. Performs investigations as necessary and makes recommendations for corrective action.
- Maintains compliance with federal, state, and Gaming Control Board regulations concerning employment.
- Coordinates response to unemployment claims, hearings and appeals.
- Responds to all EEOC (Equal Employment Opportunity Commission) and/or NERC (Nevada Equal Rights Commission) claims.
- Guides and advises supervisors and managers on effective and legal documentation of team member performance, and makes recommendations for improvement.
- Responsible for planning and maintaining HR department budget and expenses.
- Working with HR team, creates and delivers various training and development programs to enhance organizational performance.
- Performs other incidental and related duties as required and assigned.
Qualifications
- Ability to establish and maintain effective relationships with department managers, Team Members, and the general public
- Expert knowledge of the principles and practices of human resource administration
- Knowledge of sound techniques in all aspects of human resource management
- Knowledge of the organization and operation of administrative programs
- Ability to develop long-term plans and programs and to evaluate work accomplishments
- Ability to present facts and recommendations effectively in oral and written form
- Displays original thinking and creativity
- Meets challenges with resourcefulness
- Demonstrates a willingness to make decisions
- Must be computer proficient, strong knowledge of MS Office products, and HRIS administration.
- Bachelor’s degree in Human Resources Management, or a related field
- 7-10 years experience in Hospitality Human Resources in a leadership role
- Willing to relocate
CERTIFICATES AND LICENSES:
- Professional in Human Resources (PHR) or Senior Professional in Human Resources (SPHR) certification preferred.
DESIRED COMPETENCIES
- Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with ethical integrity; Upholds organizational values.
- Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Inspires respect and trust; Accepts feedback from others; Provides vision and inspiration to peers and subordinates; Gives appropriate recognition to others; Displays passion and optimism; Mobilizes others to fulfill the vision.
- Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
- Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Maintains reason and objectivity, even when dealing with emotional topics.
- Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.
- Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
- Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
- Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
- Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
- Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
Atlantis Casino Resort Spa fosters a team working environment and an environment that is focused on Team Member recognition and appreciation. Some of the ways in which we accomplish this is by offering the following:
- Comprehensive benefits (medical, dental, vision, supplemental coverage)
- 401K retirement savings plan + discretionary match
- Education Tuition Reimbursement Program
- Paid Vacation
- Holiday Pay
- Recreation /Fitness Discounts
- Weekly Resort Prizes
- Career Development and Training Workshops
- FREE daily meal
- Internal Advancement
Location Details: Remote, United States
At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.
This position may be a hybrid or fully remote position, as decided by your manager. If designated as hybrid, you'll divide your time between working remotely from your home and an office location, so you should live within commuting distance. If designated as remote, you'll be working remotely from your home and may occasionally visit a GoDaddy office to meet with your team for events or meetings. Your hiring manager can share more about this role's hybrid or remote designation.
This position is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands.
GoDaddy is not currently considering candidates for this role in California, Seattle, or NYC.
What you'll get to do...
Define the Enterprise Integration & Partner Platform Strategy
- Lead the strategy and roadmap for GoDaddy Commerce's headless commerce APIs and partner SDKs that enable external software platforms to embed payments and commerce workflows.
- Develop a clear vision for who integrates with us, why, and how — prioritizing integrations that deliver high merchant and partner value aligned to our platform core competencies.
- Build and maintain a deep understanding of partner evaluation criteria, technical architecture, and enterprise buyer needs — positioning GoDaddy Commerce competitively alongside platforms like Stripe, Adyen, and Finix.
Champion Enterprise & ISV Partner Workflows
- Serve as the voice of enterprise software partners — from technical architects to product leaders — ensuring our APIs, documentation, and certification processes reflect the needs of real integration teams.
- Map and optimize end-to-end partner workflows: onboarding → certification → go-live → reporting → revenue share → compliance.
- Translate integration complexity (devices, stores, payment endpoints, invoicing, virtual terminals, headless POS) into scalable, configurable platform solutions.
Drive Payments & Commerce Platform Capabilities
- Partner with engineering to define APIs and services for payments, orders, catalog, inventory, customers, and sales channels that support both embedded and in-person commerce.
- Build support for advanced enterprise requirements including:
- Multi-entity and multi-location configuration
- Reporting and commissions APIs
- Activity and transaction tracking
- Risk and fraud scoring hooks
- Customer authentication and tokenization flows
- Reseller administrator portal
- Collaborate with Payments, Risk, and FinOps teams to ensure accurate settlement, reporting, and reconciliation across embedded payment flows.
Influence and Collaborate with Enterprise Clients
- Meet directly with enterprise partners and resellers to understand their technical and business integration needs, gather feedback, and guide co-development pilots and close sales.
- Partner with Business Development and Solutions Engineering to support partner evaluation cycles, ensuring APIs, sandbox tools, and documentation demonstrate enterprise-grade capability and reliability.
- Translate client conversations into actionable platform requirements, balancing enterprise flexibility with platform scalability.
Deliver Hypothesis-Driven Product Discovery
- Use experimentation and partner pilots to validate API features and developer experiences before scaling.
- Measure what matters: partner integration velocity, merchant attach and retention, API usage, revenue contribution, and partner NPS.
- Continuously iterate roadmap priorities based on adoption, partner satisfaction, and ecosystem performance.
Scale and Evangelize the Partner Platform
- Collaborate with GTM and Solution Engineering to create integration blueprints, API playbooks, and sandbox environments that reduce time-to-value for new partners.
- Define certification standards and reference architectures for recurring vertical use cases.
- Share insights and findings across GoDaddy Commerce to shape our long-term platform strategy for embedded commerce and payments.
Your experience should include...
- 8+ years of product management experience in platform, API, or payments products, with deep knowledge of payments architecture and commerce primitives.
- 2+ years of ISO 8583 financial messaging experience.
- Proven success embedding payments/commerce into enterprise ISV and middleware platforms with measurable adoption outcomes.
- Expert in headless and API-first product development, including API design tradeoffs, SDK usability, and developer enablement.
- Strong client-facing skills leading discovery, solution reviews, and executive briefings with enterprise partners.
- Track record of cross-functional influence across engineering, business development, operations, and compliance teams.
You might also have...
- Experience with platforms such as Stripe Connect, Adyen for Platforms, Finix, Square Developer Platform, or Shopify's Partner APIs.
We've got your back... We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy's benefits vary based on individual role and location and can be reviewed in more detail during the interview process.
We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way.
About us... GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us.
At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that's not enough to build true equity and belonging in our communities. That's why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It's the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page.
GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.
Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to
Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
GoDaddy doesn't accept unsolicited resumes from recruiters or employment agencies.
Remote working/work at home options are available for this role.
Location Details: Remote, United States
At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.
This position may be a hybrid or fully remote position, as decided by your manager. If designated as hybrid, you'll divide your time between working remotely from your home and an office location, so you should live within commuting distance. If designated as remote, you'll be working remotely from your home and may occasionally visit a GoDaddy office to meet with your team for events or meetings. Your hiring manager can share more about this role's hybrid or remote designation.
This position is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands.
GoDaddy is not currently considering candidates for this role in California, Seattle, or NYC.
What you'll get to do...
Define the Enterprise Integration & Partner Platform Strategy
- Lead the strategy and roadmap for GoDaddy Commerce's headless commerce APIs and partner SDKs that enable external software platforms to embed payments and commerce workflows.
- Develop a clear vision for who integrates with us, why, and how — prioritizing integrations that deliver high merchant and partner value aligned to our platform core competencies.
- Build and maintain a deep understanding of partner evaluation criteria, technical architecture, and enterprise buyer needs — positioning GoDaddy Commerce competitively alongside platforms like Stripe, Adyen, and Finix.
Champion Enterprise & ISV Partner Workflows
- Serve as the voice of enterprise software partners — from technical architects to product leaders — ensuring our APIs, documentation, and certification processes reflect the needs of real integration teams.
- Map and optimize end-to-end partner workflows: onboarding → certification → go-live → reporting → revenue share → compliance.
- Translate integration complexity (devices, stores, payment endpoints, invoicing, virtual terminals, headless POS) into scalable, configurable platform solutions.
Drive Payments & Commerce Platform Capabilities
- Partner with engineering to define APIs and services for payments, orders, catalog, inventory, customers, and sales channels that support both embedded and in-person commerce.
- Build support for advanced enterprise requirements including:
- Multi-entity and multi-location configuration
- Reporting and commissions APIs
- Activity and transaction tracking
- Risk and fraud scoring hooks
- Customer authentication and tokenization flows
- Reseller administrator portal
- Collaborate with Payments, Risk, and FinOps teams to ensure accurate settlement, reporting, and reconciliation across embedded payment flows.
Influence and Collaborate with Enterprise Clients
- Meet directly with enterprise partners and resellers to understand their technical and business integration needs, gather feedback, and guide co-development pilots and close sales.
- Partner with Business Development and Solutions Engineering to support partner evaluation cycles, ensuring APIs, sandbox tools, and documentation demonstrate enterprise-grade capability and reliability.
- Translate client conversations into actionable platform requirements, balancing enterprise flexibility with platform scalability.
Deliver Hypothesis-Driven Product Discovery
- Use experimentation and partner pilots to validate API features and developer experiences before scaling.
- Measure what matters: partner integration velocity, merchant attach and retention, API usage, revenue contribution, and partner NPS.
- Continuously iterate roadmap priorities based on adoption, partner satisfaction, and ecosystem performance.
Scale and Evangelize the Partner Platform
- Collaborate with GTM and Solution Engineering to create integration blueprints, API playbooks, and sandbox environments that reduce time-to-value for new partners.
- Define certification standards and reference architectures for recurring vertical use cases.
- Share insights and findings across GoDaddy Commerce to shape our long-term platform strategy for embedded commerce and payments.
Your experience should include...
- 8+ years of product management experience in platform, API, or payments products, with deep knowledge of payments architecture and commerce primitives.
- 2+ years of ISO 8583 financial messaging experience.
- Proven success embedding payments/commerce into enterprise ISV and middleware platforms with measurable adoption outcomes.
- Expert in headless and API-first product development, including API design tradeoffs, SDK usability, and developer enablement.
- Strong client-facing skills leading discovery, solution reviews, and executive briefings with enterprise partners.
- Track record of cross-functional influence across engineering, business development, operations, and compliance teams.
You might also have...
- Experience with platforms such as Stripe Connect, Adyen for Platforms, Finix, Square Developer Platform, or Shopify's Partner APIs.
We've got your back... We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy's benefits vary based on individual role and location and can be reviewed in more detail during the interview process.
We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way.
About us... GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us.
At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that's not enough to build true equity and belonging in our communities. That's why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It's the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page.
GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.
Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to
Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
GoDaddy doesn't accept unsolicited resumes from recruiters or employment agencies.
Remote working/work at home options are available for this role.
Readily Available Interim Customer Support Lead | VC-Backed B2B Healthtech SaaS | Boston (Hybrid)
The Client
This client is an AI-powered healthtech startup born out of a multi-year collaboration between leading academic medical centers and top-tier engineering institutions in Europe. This business has developed patented algorithms and a proprietary clinical database to help practitioners improve ultrasound screening accuracy, reduce diagnostic errors, and optimize care pathways for expectant mothers. With a clear mission to expand access to high-quality women's and children's health outcomes through technology, they are now scaling rapidly across the United States; partnering with major clinical networks and onboarding new health system clients at an accelerating pace.
The Role
This is an opportunity to own and build a support function at a company experiencing hypergrowth in the US market. Reporting to the Director of Operations, this role is for someone who sees a blank slate as an opportunity. The customer base is scaling rapidly and this position will be responsible for building the support function that grows with it. The right candidate will be hands-on, close to the product and customers before building out the systems, tooling, and team capable of sustaining growth without compromising the experience
Responsibilities
- Handle tickets and calls directly to build deep product knowledge and earn customer trust
- Design and implement the core support ticket infrastructure: SLAs, escalation paths, and cross-functional workflows with Engineering and Product
- Optimize the CRM/ticketing environment (automations, reporting, routing) and build out a self-serve knowledge base including FAQs and troubleshooting guides
- Serve as the voice of the customer, translating support patterns and user feedback into actionable product insights
- Define and track key operational KPIs and build automations to drive ongoing efficiency
- Champion team autonomy and maintain quality standards throughout a period of significant scale
What We Need to See (Essential)
- 3-5 years of B2B SaaS experience in Technical Support, Customer Support, or Operations
- Experience in implementing modern support/ticketing platforms (e.g. Zendesk, Pylon or similar)
- Proficiency in maintaining & utilizing ticketing CRMs
- Demonstrated ability to thrive in hypergrowth environments and build processes from zero
- Comfort working across time zones (specifically West Coast)
- Genuine alignment with the company's mission in women's and children's health
What We’d Like to See (Bonus)
- Experience in a healthcare or regulated SaaS environment
- Familiarity with building or scaling a support function at a Series A-C stage company
- Experience with CRM automation and reporting
Location: Hybrid
Package: $60-80 per hour
Duration: 4 months
Remote working/work at home options are available for this role.
IDR is hiring for a 6 Month Contract to Hire Technical Product Owner
Join a leading organization in the data technology sector, where innovation and agility drive success. This fully remote role offers the opportunity to influence key data engineering initiatives, collaborating across diverse teams to deliver impactful digital products. If you're passionate about data solutions, thrive in fast-paced environments, and possess a strong technical acumen, this is your chance to make a difference and grow your career.
Position Overview for the Technical Product Owner:
• Act as a pivotal link between Data Engineering teams and business stakeholders to facilitate successful technology delivery across digital products
• Manage and prioritize data engineering product backlog, ensuring alignment with organizational objectives
• Author user stories and acceptance criteria, leading refinement sessions and sprint planning
• Lead Agile ceremonies including daily standups, sprint reviews, and retrospectives to ensure smooth delivery
• Utilize data and AI tools to analyze issues, optimize workflows, and maintain high quality in product artifacts
Requirements for the Technical Product Owner:
• Proven experience in stakeholder interaction and managing product backlogs in an Agile environment
• Strong documentation skills and the ability to communicate complex technical requirements effectively
• Proficiency with SQL, data engineering processes, and related technologies such as Azure SQL, Data Factory, SSIS, and Azure Data Lake
• Familiarity with Microsoft tech stack and data delivery tools is highly preferred
• Solid understanding of data engineering concepts and successful delivery of technical products
What's in it for you?
• Opportunity to work remotely with flexible hours, supporting a dynamic team that values innovation and autonomy
• Competitive pay rate of $60-68/hr, leading to an annualized salary of approximately $135,000 + 10% STIP
• Be part of a company with a strong focus on data-driven solutions and cutting-edge technology adoption
• Gain hands-on experience with AI-driven processes and advanced data engineering tools
Why IDR?
• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row.
REMOTE
Remote working/work at home options are available for this role.
AI Research Scientist | Machine Learning | Deep Learning | Natural Language Processing | LLM | Hybrid | San Jose, CA
Title: AI Research Scientist
Location: San Jose, CA
Responsibilities:
- Design, execute, and analyze machine learning experiments, establishing strong baselines and selecting appropriate evaluation metrics.
- Stay up to date with the latest AI research; identify, adapt, and validate novel techniques for company-specific use cases.
- Define rigorous evaluation protocols, including offline metrics, user studies, and adversarial (red team) testing to ensure statistical soundness.
- Specify data and annotation requirements; develop annotation guidelines and oversee quality control processes.
- Collaborate closely with domain experts, product managers, and engineering teams to refine problem statements and operational constraints.
- Develop reusable research assets such as datasets, modular code components, evaluation suites, and comprehensive documentation.
- Work alongside ML Engineers to optimize training and inference pipelines, ensuring seamless integration into production systems.
- Contribute to academic publications and represent the company in research communities, as needed.
Educational Qualifications:
- Ph.D. in Computer Science, Artificial Intelligence, Machine Learning, or a related field is strongly preferred.
- Candidates with a master’s degree and exceptional research or industry experience will also be considered.
Industry Experience:
- 3–5 years of experience in AI/ML research roles, ideally in applied or product-focused environments.
- Demonstrated success in delivering research-driven solutions that have been deployed in production.
- Experience collaborating in cross-functional teams across research, engineering, and product.
- Publications in top-tier AI/ML conferences (e.g., NeurIPS, ICML, ACL, CVPR) are a plus.
Technical Skills:
- Strong foundational knowledge in machine learning and deep learning algorithms.
- Hands-on experience with PEFT/LoRA, adapters, fine-tuning techniques, and RLHF/RLAIF (e.g., PPO, DPO, GRPO).
- Ability to read, implement, and adapt state-of-the-art research papers to real-world use cases.
- Proficiency in hypothesis-driven experimentation, ablation studies, and statistically sound evaluations.
- Advanced programming skills in Python (preferred), C++, or Java.
- Experience with deep learning frameworks such as PyTorch, Hugging Face, NumPy, etc.
- Strong mathematical foundations in probability, linear algebra, and calculus.
- Domain expertise in one or more areas: natural language processing (NLP), symbolic reasoning, speech processing, etc.
- Ability to translate research insights into roadmaps, technical specifications, and product improvements.
AI Research Scientist | Machine Learning | Deep Learning | Natural Language Processing | LLM | Hybrid | San Jose, CA
Remote working/work at home options are available for this role.