Engineering Structures Jobs in Paramus Nj Wfh
125 positions found — Page 10
Located in Hershey, PA, Milton Hershey School (MHS) is a top-notch home and school where over 2,200 pre-K through 12th grade students from disadvantaged backgrounds are provided an extraordinary, cost-free, career-focused education. This is made possible by the generosity of Milton and Catherine Hershey, who established the school in 1909 and ensured it was fully endowed. Thanks to their foresight and generosity, the school has over 12,000 graduates and continues to expand to serve more students.
MHS is hiring married couples to serve as Full-time Flex Houseparents. In this unique and life-changing career, couples reside in on-campus student homes and provide care, guidance, supervision, and support for a group of approximately 8–13 students living in the home. Flex Houseparents play a vital role in creating a structured, family-like environment that fosters students’ academic, emotional, and social development so they can reach their full potential.
Responsibilities include:
Providing daily supervision and mentorship
Managing household routines and student schedules
Administering medications and ensuring student wellness
Driving students to activities, as well as planning and actively engaging in developmental and recreational activities with students
Leading daily devotions and accompanying students to Sunday Chapel
Overseeing budgeting and household reporting
Upon hire, Flex Houseparents initially support various student homes and follow a working schedule of nine consecutive days on duty, followed by three days off. On weekdays, houseparents have unscheduled time while students are in school. Flex Houseparents eventually transition into a Placed Houseparent role, where they live and work with the same group of students in their own student home.
Benefits include:
Salary: $44,768.00 per person (approximately $168,000 total compensation per couple, including free housing, meals while on duty, utilities, and more)
Comprehensive benefits: medical, dental, and vision insurance; health savings and flexible spending accounts; life insurance; disability options; retirement savings
Relocation assistance and paid training provided
~ Paid time off provided at designated times throughout the year
Qualifications:
Qualifications include:
Experience working or volunteering with youth
This is a two-person role for couples legally married for at least two years
Both spouses must be age 27 or older
No more than three dependent children may reside in the student home
Commitment to a smoke-free and weapon-free campus; no alcohol permitted while on duty
Pet limitations: only fish and one dog of approved breeds allowed
Valid U.S. driver’s license and ability to become certified to drive student home vans
Comfort leading students in daily devotions and accompanying them to Judeo-Christian Sunday Chapel services (proselytizing prohibited)
High school diploma or GED required
Ability to lift to 50 lbs.
Demonstrated integrity and professionalism; MHS staff serve as role models for students
This is a unique, challenging, and rewarding career and life choice that requires a high level of commitment to student success from both spouses. For consideration, both spouses must complete individual employment applications. To learn more and apply, visit .
This is made possible by the generosity of Milton and Catherine Hershey, who established the school in 1909 and ensured it was fully endowed.
Thanks to their foresight and generosity, the school has over 12,000 graduates and continues to expand to serve more students.
MHS is hiring married couples to serve as Full-time Flex Houseparents.
In this unique and life-changing career, couples reside in on-campus student homes and provide care, guidance, supervision, and support for a group of approximately 8–13 students living in the home.
Flex Houseparents play a vital role in creating a structured, family-like environment that fosters students’ academic, emotional, and social development so they can reach their full potential.Responsibilities include:Providing daily supervision and mentorshipManaging household routines and student schedulesAdministering medications and ensuring student wellnessDriving students to activities, as well as planning and actively engaging in developmental and recreational activities with studentsLeading daily devotions and accompanying students to Sunday ChapelOverseeing budgeting and household reportingUpon hire, Flex Houseparents initially support various student homes and follow a working schedule of nine consecutive days on duty, followed by three days off.On weekdays, houseparents have unscheduled time while students are in school.
Flex Houseparents eventually transition into a Placed Houseparent role, where they live and work with the same group of students in their own student home.
Benefits include:Salary: $44,768.00 per person (approximately $168,000 total compensation per couple, including free housing, meals while on duty, utilities, and more)Comprehensive benefits: medical, dental, and vision insurance; health savings and flexible spending accounts; life insurance; disability options; retirement savingsRelocation assistance and paid training providedPaid time off provided at designated times throughout the yearQualifications: Qualifications include:Experience working or volunteering with youthThis is a two-person role for couples legally married for at least two yearsBoth spouses must be age 27 or olderNo more than three dependent children may reside in the student homeCommitment to a smoke-free and weapon-free campus; no alcohol permitted while on dutyPet limitations: only fish and one dog of approved breeds allowedValid U.S.
driver’s license and ability to become certified to drive student home vansComfort leading students in daily devotions and accompanying them to Judeo-Christian Sunday Chapel services (proselytizing prohibited)High school diploma or GED requiredAbility to lift to 50 lbs.Demonstrated integrity and professionalism; MHS staff serve as role models for studentsThis is a unique, challenging, and rewarding career and life choice that requires a high level of commitment to student success from both spouses.
For consideration, both spouses must complete individual employment applications.
To learn more and apply, visit/>
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Located in Hershey, PA, Milton Hershey School (MHS) is a top-notch home and school where over 2,200 pre-K through 12th grade students from disadvantaged backgrounds are provided an extraordinary, cost-free, career-focused education. This is made possible by the generosity of Milton and Catherine Hershey, who established the school in 1909 and ensured it was fully endowed. Thanks to their foresight and generosity, the school has over 12,000 graduates and continues to expand to serve more students.
MHS is hiring married couples to serve as Full-time Flex Houseparents. In this unique and life-changing career, couples reside in on-campus student homes and provide care, guidance, supervision, and support for a group of approximately 8–13 students living in the home. Flex Houseparents play a vital role in creating a structured, family-like environment that fosters students’ academic, emotional, and social development so they can reach their full potential.Responsibilities include:Providing daily supervision and mentorshipManaging household routines and student schedulesAdministering medications and ensuring student wellnessDriving students to activities, as well as planning and actively engaging in developmental and recreational activities with studentsLeading daily devotions and accompanying students to Sunday ChapelOverseeing budgeting and household reportingUpon hire, Flex Houseparents initially support various student homes and follow a working schedule of nine consecutive days on duty, followed by three days off.On weekdays, houseparents have unscheduled time while students are in school. Flex Houseparents eventually transition into a Placed Houseparent role, where they live and work with the same group of students in their own student home.
Benefits include:Salary: $44,768.00 per person (approximately $168,000 total compensation per couple, including free housing, meals while on duty, utilities, and more)Comprehensive benefits: medical, dental, and vision insurance; health savings and flexible spending accounts; life insurance; disability options; retirement savingsRelocation assistance and paid training providedPaid time off provided at designated times throughout the yearQualifications:
Qualifications include:Experience working or volunteering with youthThis is a two-person role for couples legally married for at least two yearsBoth spouses must be age 27 or olderNo more than three dependent children may reside in the student homeCommitment to a smoke-free and weapon-free campus; no alcohol permitted while on dutyPet limitations: only fish and one dog of approved breeds allowedValid U.S. driver’s license and ability to become certified to drive student home vansComfort leading students in daily devotions and accompanying them to Judeo-Christian Sunday Chapel services (proselytizing prohibited)High school diploma or GED requiredAbility to lift to 50 lbs.Demonstrated integrity and professionalism; MHS staff serve as role models for studentsThis is a unique, challenging, and rewarding career and life choice that requires a high level of commitment to student success from both spouses. For consideration, both spouses must complete individual employment applications. To learn more and apply, visit
Are you a natural Hunter who is driven by establishing and maintaining great business relationships that result in new opportunities and win-win solutions? Do you thrive on finding new potential customers who would be perfect for the solutions you offer?
Empire Today is seeking a Business Development Representative to join our highly motivated, fast-paced team. The Business Development Representative is responsible for driving new revenue by pursuing new business relationships, growing existing relationships and generating new opportunities through discovery of client needs. This is a great high earning potential opportunity from a generous commission and incentive structure.
Compensation: $70,000/Year
Responsibilities:
- Find and qualify new business opportunities using market research, simple analysis, and in-person prospecting.
- Drive new relationships and create new leads through office visits, reach-outs and active communication.
- Lead discovery meetings to understand client needs and develop tailored solutions/proposals.
- Generate new leads through active account management and reconnection of past business partners.
- Own the entirety of the sales process from initial contact through contract execution.
- Work with internal teams and attend initial job site appointments to ensure projects run smoothly.
- Meet with customers and managers as needed throughout the process.
- Keep salesforce updated and track pipeline progress.
- Lead regular client check-ins and events to strengthen relationships and support account growth.
- Escalate customer issues in a timely manner with the goal of fast, effective resolution.
- Create/present regular business review decks.
- Analyze account performance and market trends to improve sales strategies.
Qualifications:
- Bachelor’s degree in business administration, marketing, or related field preferred.
- Proven experience in account management, sales, or customer service.
- Strong presentation skills required.
- Proficiency in Salesforce and Microsoft Office Suite.
- P&L experience preferred.
- Home/trade show experience a plus.
Why Empire Today?
- We empower our employees to strive for their unique goals. Within such an inclusive company with unlimited growth opportunities, how far you go is up to you.
- We take care of our people. We start investing in you from day one. The perks and benefits we offer help you live well, both at work and at home.
- We have an unmatched company culture. We’ve won multiple awards for employee and customer satisfaction, and we believe it all comes down to our culture of teamwork, creativity, and growth.
- We’re one of the nation’s most recognizable brands. You’ll enjoy the stability that comes with a national company and a sense of pride when you’re a part of our team.
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Transportation Pricing & Operations Manager:
The Transportation Pricing Manager is responsible for developing competitive pricing strategies across multiple transportation modes and delivering accurate quotations and cost analyses. The role drives company profitability through pricing optimization, cost control, and data‑driven decision support.
1. Transportation Pricing & Cost Management
- Develop and manage competitive pricing strategies for Air, TL, LTL, PTL, Ocean, and Rail transportation.
- Negotiate contract rates with carriers, airlines, co‑loaders, and logistics partners.
- Prepare accurate rate quotations, RFQs, and cost analyses for internal and external stakeholders.
- Monitor key cost KPIs such as cost per shipment, cost per cubic foot, productivity, and labor‑related transportation expenses.
- Identify cost‑saving opportunities through financial impact analysis and time studies.
- Maintain and update pricing databases, rate sheets, and reporting dashboards.
2. Market & Financial Analysis
- Analyze market rate trends, transportation industry patterns, and competitive benchmarks.
- Provide financial insights that support pricing decisions and strategic planning.
3. Cross‑Functional Collaboration
- Partner with Sales, Operations, Procurement, and Planning to optimize pricing and improve service levels.
- Support carrier onboarding processes and pricing‑related training for internal teams.
Qualifications
Education & Experience
- Bachelor’s or Associate degree preferred.
- 4+ years of experience in transportation pricing, freight forwarding, logistics, or supply chain operations.
- Strong understanding of domestic and international transportation pricing structures.
Technical Skills
- Advanced MS Excel skills (data analysis, forecasting, reporting).
- Experience with TMS, WMS, ERP, and visibility platforms.
- Experience with Tableau or BI tools preferred.
Core Competencies
- Strong analytical and problem‑solving abilities.
- Excellent communication, presentation, and cross‑functional collaboration skills.
- High attention to detail and organizational skills.
This position is not eligible for employer-sponsored work authorization now or in the future. Applicants must be legally authorized to work in the United States without employer sponsorship.
About Kinetic Brands
Unconventional brands for unconventional people.
Kinetic is a full-stack brand operator managing a portfolio of digital brands. The brands we operate are the opposite of basic. Each brand has a distinct identity, memorable product, and cult following. Through our full-stack infrastructure (meaning we manage everything in-house–including fulfillment, supply chain, R&D, marketing, and development), we create bespoke products that stand out even in the most crowded of industries.
About the Role
We are looking for a dynamic Chief of Staff to support the Chief Operating Officer and President. This is an exciting opportunity to partner with the executive team in overseeing a complex, multi-brand organization. The ideal candidate’s intellectual curiosity will drive them to holistically understand the business while their extreme ownership will result in them approaching business decisions and deliverables with the highest degree of thoughtfulness.
You will
- Partner with leadership to frame decisions, evaluate tradeoffs, and optimize outcomes across brand, product, operations, and finance. Recommend courses of action after acquiring data and conducting research.
- Identify issues before they become fires; extinguish the ones that already are by coordinating various teams to singular outcomes.
- Partner with executives to identify, coach, and develop high-potential directors, strengthening leadership capability, addressing gaps head-on, and accelerating readiness for expanded responsibility.
- Break down silos by strengthening cross-functional communication, clarifying ownership, and improving how work moves across the organization.
- Organize and manage cross-functional projects and key initiatives, establishing clear goals, timelines, and ownership.
- Synthesize complex information into clear insights, recommendations, and next steps.
- Learn and understand processes and systems, identifying opportunities for improvement
- Ensure meetings are well-structured, decisions are documented, and follow-through is clear. Document key decisions, assumptions, and tradeoffs to support learning over time.
- Take ownership of special initiatives that cut across teams or require senior-level attention. Step in as a problem-solver when something important is stuck or unclear.
You have
- A holistic understanding of business operations and financials; experience in small organizations, DTC, consumer goods, manufacturing, or a related environment preferred.
- Demonstrated ability to balance multiple factors and perspectives to support high-quality decision-making.
- The capacity for exceptional discretion and judgment when handling sensitive leadership, personnel, and strategic issues.
- The curiosity to go wide and deep. Gathering knowledge and insights from throughout the organization, across all departments.
- A track record of developing cross-functional relationships by demonstrating competence, trustworthiness, humility, and willingness to learn.
- Experience managing/organizing projects and tracking/reporting on progress of key initiatives.
- Interest in brand marketing and consumer goods; experience or enthusiasm for cosmetics is a plus.
- Strong written and verbal communication skills, with the ability to distill complexity into clarity.
- A business degree in finance, operations, law, or management; MBA a plus
- Nice to have: experience founding or leading a startup or small company, with firsthand exposure to ambiguity, resource constraints, and rapid decision-making
Perks
- Healthcare You Can Count On – Competitive medical, dental, and vision plans to keep you covered when it matters most.
- Unlimited PTO – Take the time you need—we trust you (plus, we require a minimum!).
- Paid Parental Leave – 12 weeks paid + 4 weeks eased return to work. Family first!
- 401k Match – We match 4% to help grow your future.
- Monthly Home Office Stipend – We cover part of your phone or internet bill.
- Employee Discounts – Big savings on our products, just for you!
Work environment
- Hybrid - This role is required to be onsite at our Passaic, NJ warehouse 2-4 days a week and at our Jersey City, NJ office 1-2 days a week.
Kinetic Brands is an equal opportunity employer — we believe being successful is directly tied to creating a collaborative, diverse, and inclusive environment.
Business Analyst 2(Display Software & Services)
Englewood Cliffs, NJ (4 Days On-Site)
6 Months
Education and Work Experience: Minimum Bachelor's Degree Minimum 3 years (experience)
- Position Summary:Responsible for the transactional operations surrounding all Software and Solution products. This person will be responsible for ensuring that purchases and payments are properly processed and accounted for through-out multiple purchasing channels. The role will be responsible for maintaining detailed record of incoming purchase orders, as well as informing necessary stakeholders of when PO's are received, delayed, or submitted with errors. Additionally, this position will be responsible for the proper distribution and maintenance of licenses associated with our Content Management Solution, VXT.
- Essential Duties:Daily extraction of open orders placed for LED installation, VXT Software services, and Warranty Service Uplifts
- Outreach to vendors to ensure completion of order processing through SEA systems
- Daily, Weekly, and Monthly Reporting of purchase orders placed across department portfolio
- Processing of offline orders for key accounts who purchase direct from Samsung
- Receiving customer escalation regarding order status, License distribution, and vendor payments for services rendered
- Issuing refund on orders with approval from management team
- Working with distributor partners to improve and streamline order process flow
- Necessary Skills / Attributes:Process-oriented and data-driven
- Leadership and collaboration skills to drive performance laterally within the organization
- Supreme soft skills and ability to deescalate
- Strong utilization of MS Excel and Visio
- Experience working in cloud software product support preferred
Client. is committed to employing a diverse workforce, and provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.
- Top 3 Skills:Process-oriented and data-driven, Leadership and collaboration skills to drive performance laterally within the organization, Strong utilization of MS Excel and Visio.
- Beeline Summary:The main function of a business operations specialist is to maintain vendor relationships, acting as a business analyst for non-IT projects or filling organizational roles above an administrative level, but below a management level. Other responsibilities may include maintaining all project management processes, including project goals, deadlines, metrics and budget. The business operations specialist usually reports to a project manager or director.
- Job Responsibilities:Establish and maintain communication services across business units or from the project team to the organization.
- Maintain the storage and retrieval of all project communications data and business metrics.
- Review contracts, cost proposals and contract supplements.
- Establish and document business processes.
- Set up project and work breakdown structures.
- Track project budgets and expenditures, monitor transaction controls and costs against budgets.
- Skills:Verbal and written communication skills, attention to detail, customer service and interpersonal skills.
- Ability to work independently and manage one's time.
- Knowledge of business and management principles involved in strategic planning, resource allocation, and production methods.
- Ability to apply accounting and mathematical principles to work as needed.
- Ability to analyze business trends and project future revenues and expenses.
- Previous experience with computer applications, such as Microsoft Word and Excel; Enterprise Application experience a plus.
- Education/Experience:Bachelor's degree in business management, economics, finance, accounting or relevant field required.
- 2-4 years experience required.
Territory Sales Executive – Outside B2B Sales (Packaging)
Location: Northern & Central New Jersey
Company: Swatek Packaging
Job Type: Full-Time | Exempt
Position Overview
Swatek Packaging is seeking an experienced Outside B2B Sales Professional to manage and grow in Northern and Central New Jersey.
This is a field-based role requiring in-person customer visits five days per week. The Territory Sales Executive will be responsible for developing new business, expanding existing accounts, and driving profitable revenue growth.
We are looking for a self-motivated sales professional with a proven history of exceeding quota and building long-term client relationships in a competitive market.
Key Responsibilities
Territory Growth & New Business Development
- Develop and execute a strategic territory sales plan
- Prospect new accounts through cold calling, networking, referrals, and industry outreach
- Conduct on-site customer visits and needs assessments
- Present custom packaging solutions and close new business
- Build and maintain a strong sales pipeline
Account Management & Revenue Expansion
- Manage and grow existing accounts within the territory
- Identify cross-sell and upsell opportunities
- Maintain regular in-person contact with customers
- Negotiate pricing within company guidelines
Sales Process & Internal Collaboration
- Maintain accurate CRM records, forecasts, and pipeline updates
- Coordinate with customer service, production, and shipping to ensure smooth order execution
- Communicate customer needs and market intelligence to leadership
Required Qualifications
- Minimum 3 years of successful outside B2B sales experience
- Demonstrated history of meeting or exceeding revenue targets
- Strong prospecting, closing, and territory management skills
- Experience managing a full sales cycle from lead generation to close
- Excellent communication and negotiation skills
- Ability to work independently in a field-based role
- Proficiency with CRM systems and Microsoft Office
- Valid driver’s license with acceptable driving record
Preferred Qualifications
- Experience in corrugated packaging, industrial products, manufacturing, or distribution sales
- Established relationships within Northern or Central New Jersey territory
- Bachelor’s degree in Business, Marketing, or related field
Benefits:
- Base compensation $65,000 to $90,000 per year with an uncapped commission structure
- Car stipend.
- Comprehensive medical, dental, and vision coverage.
- Company sponsored Health Savings Account (HSA).
- 401(k) plan with matching contributions.
- Paid Time Off (PTO)
Join Viking & Swatek Packaging and be part of a dynamic team that values innovation, teamwork, and excellence in the packaging industry. We are well positioned with building expansion, new equipment, and experienced support staff to support sales growth. If you have the skills and experience, we'd love to hear from you.
Swatek Packaging is an equal opportunity employer. We are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or protected veteran or disabled status. We are dedicated to providing a work environment where all individuals are treated with respect and dignity. If you require reasonable accommodation in the application or hiring process, please contact Human Resources at 845-883-6325
#OutsideSales #B2BSales #TerritorySales #NewJerseyJobs #IndustrialSales #PackagingSales #NowHiring
Who We Are:
Capelli Sport is a global multi-sports brand based in New York City and New Jersey, specializing in team sports. With a strong club community reaching all corners of the world, we empower and unite people from amateur, to youth and pro clubs. Our goal is to build equal and diverse playing fields where everyone can be themselves, live up to their full potential, and enjoy safe experiences. Our passion for creating products from lifestyle apparel to footwear and performance match kits enables athletes and teams to maximize their success on the field and beyond. Capelli Sport supports all athletes through a unique global sports ecosystem with a focus on service excellence. With years of knowhow on our side, we always deliver an exceptional customer experience. By players, for players, Capelli Sport is deeply rooted in sports culture.
What We Are Looking For:
Capelli Sport is looking for an Senior Account Manager to join our team. You will be joining an established Sales team responsible for managing our book of business, consisting of youth soccer clubs across the country. In this role, you will be responsible for the day-to-day responsibilities for each account, supporting the sales team & Sales Executives; building strong relationships with our clients; ensuring projects stay on track, and customer orders are written with urgency. This role will be salary based, 40 hours per week minimum.
About the Role:
· Meeting revenue goals and profitability targets established by sales leadership.
· Networking and prospecting within the assigned territory to develop a robust understanding of the teamwear landscape (club, institutional & rec), get to know all teams and have them know Capelli Sport.
· Multi-sport sales experience such as; soccer, basketball, baseball, and lacrosse... is recommended.
· Sales is a team sport, collaborate with sales managers and executives sharing network and contacts outside of assigned territory.
· Keeping updated with market shifts while being fully aware of new internal product selection as well as competitive landscape.
· Participating in events, organized tournaments, industry conferences, and other sporting events that shall involve new business development opportunities, current and non-current partners.
· Directly engage in sales operations and tasks that may impact current or perspective customers, such as profitability analysis, presentation proposal, contract creation and post-sale relationship management.
· Ability to adapt and interested to learn new sport categories thus increasing value and versatility to organization.
Qualifications
· Bachelor’s Degree or higher preferred;
· 5+ years of outside sales experience in soccer or sporting goods industry preferred;
· Proficient in MOS (Word, Excel, PowerPoint, Outlook);
· Excellent financial literacy skills required;
· Strong communication and presentation skills;
· Work-flow management skills. Clear understanding of responsibilities, reporting, data driven culture and prioritization skills.
Additional:
· Strong knowledge of the teamwear landscape in North America.
· Multi-sport experience such as basketball, Lacrosse, football, etc... is recommended.
· Ready to work non-traditional hours, with the inclusion of weekends, to meet expected sales targets and client demands.
Compensation
Base salary paid annually plus potential commission structure based on performance
Capelli Sport LLC. is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, age, veteran or military status, or any other category protected under the law. Capelli Sport is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation
Salary Range: $65,000- $85,000
Location: Lyndhurst, NJ (in-office preferred; flexibility may be available depending on fit)
Type: Full-time
About Tekcard Payments
Tekcard Payments is a payment processing and technology company supporting merchants nationwide and a growing ISO/partner channel. We run a fast-paced operation where everyone wears multiple hats and client experience matters.
The Role (Not Generic “Customer Service”)
We’re hiring a Payments Client Services Analyst to support merchants and partners across day-to-day servicing, onboarding coordination, and light operations tasks. This is a B2B, finance-operations style support role—ideal for someone coming from banking, accounting support, fintech, merchant services, or other detail-driven client operations.
You will handle merchant requests, coordinate with internal teams (Underwriting/Risk/Tech/Accounting), and keep accounts moving. You may also support our Premier ISO/Partner channel with status updates, documentation requests, and basic system tasks.
What You’ll Do
- Merchant Support (B2B): Handle inbound merchant questions via phone/email/ticketing—funding/deposit questions, batching, statements, charge schedules, and general account support.
- Partner / ISO Channel Support: Assist partners with onboarding status, missing items, and basic platform/process questions (with clear escalation paths).
- Light Operations / Account Maintenance: Update merchant profiles (bank updates, ownership changes, contact changes), help key/confirm data in internal systems, and ensure clean documentation.
- Issue Triage + Escalation: Identify what’s a client education issue vs. a technical issue vs. a risk/underwriting issue; escalate with clean notes and supporting details.
- Chargeback/Dispute Assistance: Guide merchants on dispute documentation and timelines; route cases appropriately.
- Documentation & Case Notes: Maintain accurate notes, checklists, and follow-ups so nothing falls through the cracks.
You’re a Strong Fit If You…
- Communicate clearly and professionally (written + verbal).
- Are organized and comfortable working multiple queues at once.
- Like structured work: checklists, documentation, clean notes, follow-ups.
- Can learn systems quickly (CRM/ticketing, portals, spreadsheets).
- Can stay calm when a merchant is stressed about money/timing.
Relevant Backgrounds That Translate Well
We’re intentionally trying to avoid “retail-only customer service.” Strong backgrounds include:
- Bank branch operations, deposit ops, treasury support, ACH support
- Accounts receivable / billing support / client accounting support
- Mortgage servicing support / loan operations / escrow processing
- Merchant services support, fintech support, payment operations
- B2B customer support where accuracy + documentation mattered
Requirements
- 1–3+ years in a client-facing operations role (banking, fintech, accounting support, merchant services, etc.)
- Strong attention to detail and comfort with systems + Excel/Google Sheets
- Ability to handle sensitive information with professionalism and discretion
Nice to Have
- Payments/merchant services exposure (funding, batching, statements, chargebacks)
- Experience supporting partners/agents/ISOs (B2B channel support)
- Familiarity with onboarding workflows and verification steps
- Equal Opportunity Employer: Tekcard Payments is an equal opportunity employer.