Engineering Structures Jobs in Millbury Worcester County Ma Remote
365 positions found — Page 7
Salary: $80,000
- $140,000 per year A bit about us: Since 1997, we have been shaping southern New England with award-winning design solutions.
Our specialties include civil engineering, landscape architecture, land planning, land surveying, wetland delineation, and permitting.
We’re proud to have contributed to landmark projects like Northborough Crossing, Bay State Commons, and the AstraZeneca Headquarters in Massachusetts.
From mixed-use urban developments to historic landscape restorations, our expertise spans diverse project types.
We collaborate with developers, municipalities, and allied professionals to deliver innovative, sustainable designs that enhance communities and boost property values.
With a proven track record and a talented, award-winning team, we are committed to creating thoughtful, impactful spaces that stand the test of time.
Why join us? Industry Leading Bonus Package Great Company Atmosphere Flexible Schedule Fully Funded Medical Benefits Fully Funded Professional Development Long Term Growth Potential Job Details Site Development Design: Prepare and oversee site development plans for residential, commercial, and institutional projects using AutoCAD/Civil 3D Stormwater Management Design: Use HydroCAD to develop stormwater runoff models and design stormwater management systems that comply with local and state regulations Permitting & Compliance: Navigate Massachusetts’ local and state permitting processes, prepare technical reports, and represent projects at public meetings.
Site Inspections & Construction Oversight: Conduct site visits and monitor construction progress to ensure adherence to project specifications and regulatory requirements.
Team Collaboration & Growth: Work closely with colleagues on staff training, proposal development, and project planning to foster professional growth and project success.
What We’re Looking For: Bachelor’s Degree in Civil Engineering (BSCE) MA PE Registration or an EIT Certification (with the ability to obtain a PE within 3 years) 3-5 years of experience in site design, grading, drainage, and permitting in Massachusetts Proficiency in AutoCAD/Civil 3D and HydroCAD Strong knowledge of stormwater hydrology, hydraulics, and land development permitting Familiarity with land surveying techniques and construction administration Ability to work independently and collaborate effectively in a team environment Excellent communication and project management skills Why You’ll Love Working at WDA Design Group: Exciting & Diverse Projects: Be part of a team that works on impactful projects that shape communities Collaborative Team Culture: Work in a supportive environment where innovation and excellence are valued.
Competitive Salary & Benefits Package: We offer a comprehensive compensation package that supports your success Future Leadership & Ownership Opportunities: As we transition to an employee-owned model, you’ll have the opportunity to play an active role in the firm’s future Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
Jobot is an Equal Opportunity Employer.
We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws.
Jobot also prohibits harassment of applicants or employees based on any of these protected categories.
It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
Sometimes Jobot is required to perform background checks with your authorization.
Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at /legal.
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Salary: $90,000
- $125,000 per year A bit about us: We are a specialized civil and environmental engineering firm focused on the clean water side — including water mains, treatment facilities, and hydraulic modeling.
Our team supports clients through the full project lifecycle — from concept and planning to design, construction, and asset management programs.
We inspect entire water systems to determine priorities and take a holistic approach to ensuring safe, reliable, and efficient water delivery.
Our culture is built on collaboration, accountability, and pride of ownership.
We believe that when our people succeed, our clients do too.
We are committed to providing innovative solutions, fostering professional growth, and maintaining strong partnerships with the municipalities and organizations we serve.
Why join us? Employee-owned organization/program — everyone has a stake in our success Comprehensive health and dental benefits Competitive PTO package including vacation, paid holidays, and sick/personal days Retirement savings options, including 401(k) and Roth 401(k) Eligibility to participate in our employee ownership program Investment in the tools, technology, and training you need to succeed Wellness-focused perks such as fitness reimbursements and onsite amenities Transparent leadership and regular company-wide updates Supportive, team-oriented environment with long-term growth opportunities Job Details We are seeking a highly motivated and experienced Engineer to join our growing team.
This individual will play a key role in leading and delivering municipal water infrastructure projects, working directly with clients and internal design teams across a wide range of civil engineering initiatives.
This role is ideal for a self-starter with strong technical expertise, proven project leadership experience, and a solid understanding of the consulting engineering environment.
What You’ll Be Doing Lead and manage municipal water infrastructure projects from planning and design through construction Oversee projects involving water distribution systems, pipelines, pump stations, and water treatment facilities Serve as a primary point of contact for clients, ensuring project goals, schedules, and budgets are met Coordinate and collaborate with multidisciplinary design teams Prepare and review plans, specifications, technical reports, and project documentation Mentor and support the development of junior engineers Track project performance and financials; ensure quality control throughout project lifecycles Participate in business development efforts, including lead identification, client meetings, and proposal support Document findings, recommendations, and project progress with minimal supervision What We’re Looking For Bachelor’s degree in Civil or Environmental Engineering 5+ years of experience in consulting engineering, with a strong focus on municipal water systems Licensed Professional Engineer (PE) or ability to obtain via reciprocity Demonstrated experience managing projects for municipal water clients Proven success delivering projects on time and within budget Strong technical, organizational, and problem-solving skills Excellent written, verbal, and interpersonal communication abilities Ability to work independently while also thriving in a collaborative team environment Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
Jobot is an Equal Opportunity Employer.
We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws.
Jobot also prohibits harassment of applicants or employees based on any of these protected categories.
It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
Sometimes Jobot is required to perform background checks with your authorization.
Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at /legal.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
Frequency varies for text messages.
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You can access our privacy policy here: /privacy-policy
Salary: $80,000
- $125,000 per year A bit about us: We are a specialized civil and environmental engineering firm focused on the clean water side — including water mains, treatment facilities, and hydraulic modeling.
Our team supports clients through the full project lifecycle — from concept and planning to design, construction, and asset management programs.
We inspect entire water systems to determine priorities and take a holistic approach to ensuring safe, reliable, and efficient water delivery.
Our culture is built on collaboration, accountability, and pride of ownership.
We believe that when our people succeed, our clients do too.
We are committed to providing innovative solutions, fostering professional growth, and maintaining strong partnerships with the municipalities and organizations we serve.
Why join us? Employee-owned organization/program — everyone has a stake in our success Comprehensive health and dental benefits Competitive PTO package including vacation, paid holidays, and sick/personal days Retirement savings options, including 401(k) and Roth 401(k) Eligibility to participate in our employee ownership program Investment in the tools, technology, and training you need to succeed Wellness-focused perks such as fitness reimbursements and onsite amenities Transparent leadership and regular company-wide updates Supportive, team-oriented environment with long-term growth opportunities Job Details We are seeking an experienced Engineer, Water Treatment Manager.
This role is ideal for a leader with a strong background in water treatment processes, regulatory compliance who is passionate about ensuring safe, high-quality water for communities.
Key Responsibilities Lead and manage municipal water treatment projects from planning and design through construction.
Ensure compliance with all state and federal water quality regulations, including reporting and documentation.
Optimize treatment processes to improve efficiency, reduce costs, and maintain water quality standards.
Develop and manage plant budgets, schedules, and operating procedures.
Collaborate with engineering teams on system improvements, upgrades, and asset management initiatives.
Qualifications Bachelor’s degree in Civil, Environmental.
Extensive experience in water treatment projects specifically out of a consulting firm Licensed Professional Engineer (PE) or ability to obtain via reciprocity 5+ years of experience in consulting engineering, with a strong focus on municipal water systems Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
Jobot is an Equal Opportunity Employer.
We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws.
Jobot also prohibits harassment of applicants or employees based on any of these protected categories.
It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
Sometimes Jobot is required to perform background checks with your authorization.
Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at /legal.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
Frequency varies for text messages.
Message and data rates may apply.
Carriers are not liable for delayed or undelivered messages.
You can reply STOP to cancel and HELP for help.
You can access our privacy policy here: /privacy-policy
UP TO 10K SIGN ON BONUS FOR QUALIFIED CANDIDATES!
Are you ready to be part of a dynamic, forward-thinking team that values communication, trust, and innovation? At TC Controls, we are revolutionizing the Building Management Systems (BMS) industry, and we are looking for a motivated Cost Estimator to join our growing team. If you're seeking an exceptional work culture, career growth opportunities, and the chance to make a real impact, we encourage you to apply.
Why TC Controls? Our core values are the foundation of everything we do:
- ACCOUNTIBILITY: Own what you do.
- WORK TO THE HIGHEST STANDARD: Do it right the first time.
- PROFESSIONAL: Take pride and ownership in your actions and appearance.
- GROW OUR PEOPLE: Create a culture of high performance by engaging employees through mentorship, support, and professional development.
About the Role:
We are seeking an experienced, results-driven estimating professional with knowledge in construction, building automation systems, and client relations. In this role, you will review bid requests, develop project quotes, follow up with customers, and support our sales team. Success in this position requires a strong understanding of BMS technologies, excellent communication skills, and the ability to cultivate lasting relationships.
Key Responsibilities:
- Bid Review: Assess and qualify incoming project bids (RFPs).
- Project Quoting: Develop accurate pricing for project proposals.
- Proposal Development: Create detailed proposals for client review.
- Customer Engagement: Maintain communication with clients through follow-up emails and calls.
- Sales Support: Assist the sales team with document updates, proposal development, and order processing.
- CRM Management: Keep HubSpot CRM up to date with proposals, communications, bid amounts, key dates and provide management with project sales reports.
Skills & Experience:
- 8+ years of experience with construction, BMS, electrical or engineering bid processes is essential.
- Knowledge of control wiring installation methods.
- Familiarity with National Electric Code preferred but not required.
- Electrical license or college degree preferred but not required.
- Ability to articulate the unique benefits of our solutions to clients.
- Excellent attention to detail, ensuring accuracy and completeness in all aspects of the estimating process.
- Ability to analyze market trends and apply cost data effectively.
- Strong collaboration skills to work with sales, engineering, product development, and customer support teams.
- Persuasive communicator, strong commercial acumen, decisive under tight proposal deadlines.
- Solid analytical and problem-solving skills with the ability to assess complex project requirements and develop accurate estimates.
- Strong understanding and experience with CRM systems.
What We Offer:
- Comprehensive health and retirement benefits.
- Opportunities for professional development and career advancement.
- A dynamic, supportive, and collaborative work environment.
Join TC Controls and be part of a team that is shaping the future of the BMS industry.
- Elecrtro-Mechanical Tech
- Hands-on role with growth potential! This Jobot Consulting Job is hosted by: Liz Valdez Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.
Salary: $24
- $32 per hour A bit about us: We are a leading U.S.-based manufacturer dedicated to precision-engineered solutions that power critical industries worldwide.
Our teams bring together technical expertise, innovative thinking, and a commitment to excellence to deliver products that customers trust.
Why join us? Contract-to-perm opportunity with strong potential for long-term growth Collaborative, team-oriented environment where your skills are valued Day-shift schedule with consistent hours (7:00am–3:30pm or 8:00am–4:30pm) Hands-on role with exposure to multiple departments and cross-training opportunities Be part of a company recognized for quality, reliability, and employee commitment Job Details Electro-Mechanical Technician (Contract-to-Perm) Day-shift schedule (7:00–3:30 or 8:00–4:30) Hands-on role with growth potential! Contract-to-perm opportunity, steady day-shift schedule, and the chance to cross-train across departments.
About the Role: We’re looking for a motivated Electro-Mechanical Technician to join our team in a contract-to-perm position.
In this role, you’ll put your technical skills to work in a fast-paced production environment, building, wiring, and assembling with precision.
This is a great opportunity for someone who enjoys hands-on work, thrives in a collaborative setting, and wants a long-term career path in manufacturing.
What You’ll Do: Perform electro-mechanical assembly including point-to-point wiring, stripping, crimping, tapping, and drilling Use precision measurement tools such as multimeters and calipers to ensure accuracy Work in alignment with build standards and 5S best practices Flex into other departments as needed to support production flow Lift up to 50 lbs as part of routine work Maintain reliability with a consistent day-shift schedule (7:00–3:30 or 8:00–4:30) Collaborate with a team committed to quality and efficiency What We’re Looking For Hands-on experience with electro-mechanical assembly Solid understanding of measurement tools (multimeter, calipers, micrometers) Ability to read and follow build standards accurately Knowledge of imperial vs.
metric systems Strong team player with excellent reliability and work ethic Willingness to cross-train and support multiple areas of production Why You’ll Love It Here Contract-to-perm role with real opportunity to convert to full-time Consistent daytime hours — no rotating shifts Supportive team environment where your contributions matter Chance to grow your skillset across multiple departments Ready to roll up your sleeves and make an impact? Apply today and start building your future with us! Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
Jobot is an Equal Opportunity Employer.
We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws.
Jobot also prohibits harassment of applicants or employees based on any of these protected categories.
It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
Sometimes Jobot is required to perform background checks with your authorization.
Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at /legal.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
Frequency varies for text messages.
Message and data rates may apply.
Carriers are not liable for delayed or undelivered messages.
You can reply STOP to cancel and HELP for help.
You can access our privacy policy here: /privacy-policy
Job Title: Director of Analytics & Insights (Amazon Agency)
Location: Milwaukee, WI
Alternate location: Or home based anywhere in the US
Industry: Ecommerce (Amazon Agency)
Channel: Mostly Amazon and
Direct Reports: Team of 5-6 Analysts
Visa: No sponsorship possible. Must have valid work authorization
Job ID: ZR_9557_JOB
Remote work policy: Full remote
Job Seniority: Executive Level, Middle Management Level
Company size: Medium (50-1000 ppl)
Company Ownership: Privately Owned
Industry(ies): Ecommerce, Consumer Goods,
Function(s): eCommerce,
Region(s): Arizona, Atlanta, Boston, Chicago, Cincinnati, Las Vegas, Los Angeles Area, New Orleans, NORTH AMERICA, USA, Dallas, California, Fort Lauderdale / West Palm Beach, Houston, Colorado, Connecticut, San Francisco Area, Florida, Miami, Georgia, Illinois, Louisiana, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New York City area, North Carolina, Ohio, Pennsylvania, Texas, Utah, Washington DC, Maryland, Delaware, Washington
Company Description
Our client is a well-established ecommerce services organization that supports brands in building and scaling their presence across major online marketplaces (Amazon and mostly). With a long-standing track record in digital commerce, the firm provides strategic and operational support spanning retail, media, creative and performance enablement. Its environment is collaborative, entrepreneurial and data-driven, with a strong emphasis on translating complexity into clear business value.
Objective of the Role
Our client is seeking a Director of Analytics & Insights to lead the strategic development of its measurement and insights capability. This individual will define how performance is measured, interpreted and communicated across client engagements, with a particular focus on ecommerce, digital advertising effectiveness and broader brand growth.
The role is designed for a senior leader who can combine technical depth with business judgment. The successful candidate will establish a clear vision for analytics and reporting, strengthen the quality of insight generation across the organization, and help create scalable frameworks that enable client teams to translate data into action. This position will also play an important role in shaping how advanced tools, automation and artificial intelligence support a modern analytics function.
Ideal Profile
The ideal candidate will bring a strong background in ecommerce analytics, digital advertising measurement and commercial insight generation, ideally gained within a brand-led environment, an agency, or a similarly complex client-facing business. A deep understanding of marketplace ecosystems is essential, particularly in relation to Amazon advertising, Amazon Marketing Cloud, omnichannel measurement and upper-funnel media effectiveness.
This person should be equally credible in technical and executive settings: capable of engaging with analysts, data partners and technical teams while also presenting clear, actionable conclusions to senior leadership. The right profile will combine strategic thinking, intellectual curiosity, sound judgment and the ability to bring structure to an evolving function.
Responsibilities
- Define and advance the analytics and insights vision for the organization.
- Establish scalable measurement frameworks covering retail performance, advertising effectiveness, brand growth and operational health.
- Lead and develop the analytics team, strengthening capabilities, role clarity and professional growth.
- Create clear standards for reporting, dashboards and insight delivery across client accounts.
- Improve the quality of interpretation by ensuring data is translated into commercial recommendations and action plans.
- Serve as a subject matter expert on advanced ecommerce measurement, including Amazon Marketing Cloud and omnichannel analytics.
- Partner with internal technology and engineering teams to improve data infrastructure, automation and reporting efficiency.
- Evaluate the current operating model and clarify ownership between analytics, reporting and client-facing teams.
- Support the development of advanced analyses that go beyond standard dashboard reporting and provide deeper strategic value.
- Ensure analytical output remains relevant, accurate, decision-oriented and aligned with the evolving needs of clients and the business.
Requirements
- Significant experience in analytics and insights leadership, including team management.
- Strong expertise in digital advertising measurement and ecommerce performance analysis.
- Demonstrated knowledge of Amazon advertising tools, metrics and measurement methodologies, including Amazon Marketing Cloud.
- Familiarity with omnichannel measurement, customer journey analysis and upper-funnel media evaluation.
- Advanced capability in SQL and experience with business intelligence and visualization platforms such as Tableau, Looker or similar tools.
- Working knowledge of statistical or analytical tools such as Python, R or equivalent.
- Ability to design measurement frameworks that connect media investment to broader business outcomes.
- Strong communication skills, with the ability to simplify complex analysis for non-technical audiences.
- Experience operating in a fast-paced, evolving environment with multiple stakeholders.
- Bachelor's degree required; an advanced degree is advantageous.
Remote working/work at home options are available for this role.
Optomi, in partnership with a leading logistics company is seeking a Senior Full Stack Java Developer (Java / Kafka / Spring Boot / AWS) to support and modernize critical systems within the Mechanical organization. This team maintains locomotives, railcars, and detector systems that capture millions of operational and safety data points across the network.
About the Position: The role focuses on refactoring legacy microservices, scaling event-driven architectures, re-platforming rules engines, and building cloud-native, resilient, high-volume IoT data pipelines. This is a high-impact engineering role where your work directly influences safety, reliability, and operational efficiency across one of the largest transport networks in the US.
Apply Today if your Background Includes:
- 6+ years of Full Stack experience with a backend emphasis in Java Spring Boot development.
- Strong event-driven architecture + Kafka experience
- Proven experience modernizing legacy microservices & distributed systems
- AWS Cloud experience
- Hands-on Python experience for backend/data workflows
- DevSecOps mindset: automated testing, CI/CD, secure coding
- Experience supporting both greenfield and legacy systems
- Strong relational DB experience (Postgres preferred)
- Experience handling IoT or high-volume sensor data pipelines
- Familiarity with open-source tooling and cloud-agnostic architectures
- Ability to mentor junior engineers and provide technical leadership
What the Right Professional Will Enjoy!
- Fully remote work opportunity with up to 20% travel.
- Opportunity to work with a fast-growing team focused on modernization, cloud adoption, and automation.
- Direct impact on safety, rail operations, and national freight logistics.
- Work on high-volume IoT, event-driven architectures, cloud-native systems.
- Exposure to AI/GenAI, automation, and open-source tooling
- Leadership opportunities with junior developers
Responsibilities:
- Modernize legacy microservices and distributed systems supporting mechanical operations and detector networks.
- Design and implement backend services using Java, Spring Boot, event-driven patterns, and Kafka.
- Scale and optimize high-volume IoT data pipelines (30M+ incoming data points from sensors/detectors).
- Lead architecture, design, and deployment efforts for new and existing services.
- Refactor and support large rules-engine frameworks (600+ rulesets).
- Contribute to cloud-native development (AWS preferred; Azure acceptable; cloud agnostic mindset encouraged).
- Use Python for backend workflows, automation, and data processing tasks.
- Build automated CI/CD and testing frameworks following DevSecOps best practices.
- Work with Postgres and relational databases to tune, model, and integrate data.
- Mentor junior developers and support a strong engineering culture focused on speed, clarity, and automation.
- Collaborate across teams to build scalable, modern systems.
- Support both new development and the existing application footprint.
Remote working/work at home options are available for this role.
Readily Available Interim Customer Support Lead | VC-Backed B2B Healthtech SaaS | Boston (Hybrid)
The Client
This client is an AI-powered healthtech startup born out of a multi-year collaboration between leading academic medical centers and top-tier engineering institutions in Europe. This business has developed patented algorithms and a proprietary clinical database to help practitioners improve ultrasound screening accuracy, reduce diagnostic errors, and optimize care pathways for expectant mothers. With a clear mission to expand access to high-quality women's and children's health outcomes through technology, they are now scaling rapidly across the United States; partnering with major clinical networks and onboarding new health system clients at an accelerating pace.
The Role
This is an opportunity to own and build a support function at a company experiencing hypergrowth in the US market. Reporting to the Director of Operations, this role is for someone who sees a blank slate as an opportunity. The customer base is scaling rapidly and this position will be responsible for building the support function that grows with it. The right candidate will be hands-on, close to the product and customers before building out the systems, tooling, and team capable of sustaining growth without compromising the experience
Responsibilities
- Handle tickets and calls directly to build deep product knowledge and earn customer trust
- Design and implement the core support ticket infrastructure: SLAs, escalation paths, and cross-functional workflows with Engineering and Product
- Optimize the CRM/ticketing environment (automations, reporting, routing) and build out a self-serve knowledge base including FAQs and troubleshooting guides
- Serve as the voice of the customer, translating support patterns and user feedback into actionable product insights
- Define and track key operational KPIs and build automations to drive ongoing efficiency
- Champion team autonomy and maintain quality standards throughout a period of significant scale
What We Need to See (Essential)
- 3-5 years of B2B SaaS experience in Technical Support, Customer Support, or Operations
- Experience in implementing modern support/ticketing platforms (e.g. Zendesk, Pylon or similar)
- Proficiency in maintaining & utilizing ticketing CRMs
- Demonstrated ability to thrive in hypergrowth environments and build processes from zero
- Comfort working across time zones (specifically West Coast)
- Genuine alignment with the company's mission in women's and children's health
What We’d Like to See (Bonus)
- Experience in a healthcare or regulated SaaS environment
- Familiarity with building or scaling a support function at a Series A-C stage company
- Experience with CRM automation and reporting
Location: Hybrid
Package: $60-80 per hour
Duration: 4 months
Remote working/work at home options are available for this role.
ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading practices. ProSidian services focus on the broad spectrum of Risk Management, Compliance, Business Process, IT Effectiveness, Energy & Sustainability, and Talent Management. We help forward thinking clients solve problems and improve operations.
Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals globally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes. Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin and efficiency), and are aligned at the intersections of assets, processes, policies and people delivering value.
ProSidian clients represent a broad spectrum of industries to include but are not limited to Energy, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, Federal and State Government Agencies.
Job DescriptionProSidian Seeks a Administrative Support IV - Operations headquartered near CONUS - Washington, DC (Remote) to support requirements for Energy & Environmental Management Industry (Nuclear | Oil & Gas | Power & Utilities | Distribution Engineering) Sector Clients.
This CONUS - Washington, DC (Remote) | Junior Consultant - Full-Time position currently best aligns with the Administrative Support Labor Category. Ideal candidates exhibit the ability to visualize, analyze, and convert data and experiences to meet performance challenges while confidently engaging in productive \"Jugaad\" and dialogue targeting mission success. ProSidian Team Members work to provide Energy Industry (Oil & Gas / Power & Utilities) Sector related Management And Operations Consulting Solutions for Nuclear Industry Advisory and Assistance (A&A) Services Support (Support to Fuel Cycle Campaigns) Services on behalf of The US Department of Energy (DOE-ID).
Administrative Support IV - Operations (NOA051) Candidates shall work to support requirements for (Operations Services) and Provides administrative support to technical and management level personnel. Includes, but is not limited to, project administration, planning and coordination, documentation and briefing support, general office support, secretarial support, human resource support.
Examples of General Responsibilities
- Coordinates and plans project / office administration and support.
- Provides general office support, documentation support, project administration, administrative and secretarial support, and human resource support.
- Supports project financial tracking and reporting requirements including project control and account resolution
- Performs other administrative and support functions as assigned.
Administrative Level IV Candidates shall have relevant Energy & Environmental Management Industry (Nuclear | Oil & Gas | Power & Utilities | Distribution Engineering) Sector Experience particularly with background, experience, and credentials to perform Nuclear Industry Advisory and Assistance (A&A) Services Support (Support to Fuel Cycle Campaigns) for Engineering Services on behalf of clients such as U.S. Dept. Of Energy Idaho Operations Office - Nuclear Energy's (NE) Office of Fuel Cycle Technologies supplemented by a High School or Equivalent Education and 10 Yrs. - 12 Yrs. Experience.
Core CompetenciesTeamwork ability to foster teamwork collaboratively as a participant, and effectively as a team leader Leadership ability to guide and lead colleagues on projects and initiatives Business Acumen understanding and insight into how organizations perform, including business processes, data, systems, and people Communication ability to effectively communicate to stakeholders of all levels orally and in writing Motivation persistent in pursuit of quality and optimal client and company solutions Agility ability to quickly understand and transition between different projects, concepts, initiatives, or work streams Judgment exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications Organization ability to manage projects and activity, and prioritize tasks
Other RequirementsBusiness Tools understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary. Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors Curiosity the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together Humility exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference Willingness - to constantly learn, share, and grow and to view the world as their classroom
Benefits and HighlightsProSidian Employee Benefits and Highlights: Your good health and well-being are important to ProSidian Consulting. At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. That's why we are also pleased to offer the Employee Benefits Program, designed to promote your health and personal welfare. Our growing list of benefits currently include the following for Full Time Employees:
Competitive Compensation: Pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives. For medical and dental benefits, the Company contributes a fixed dollar amount each month towards the plan you elect. Contributions are deducted on a Pre-tax basis. Group Medical Health Insurance Benefits: ProSidian partners with BC/BS, to offer a range of medical plans, including high-deductible health plans or PPOs. Group Dental Health Insurance Benefits: ProSidian dental carriers - Delta, Aetna, Guardian, and MetLife. Group Vision Health Insurance Benefits: ProSidian offers high/low vision plans through 2 carriers: Aetna and VSP. 401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement for eligible employees. A range of investment options are available with a personal financial planner to assist you. The Plan is a pre-tax Safe Harbor 401(k) Retirement Savings Plan with a company match. Vacation and Paid Time-Off (PTO) Benefits: Eligible employees use PTO for vacation, a doctor's appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days 2 weeks/3 days | Holidays - 10 ProSidian and Government Days are given. Pre-Tax Payment Programs: Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees. Purchasing Discounts & Savings Plans: We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The Corporate Perks Benefit Program. This provides special discounts for eligible employees on products and services you buy on a daily basis. Security Clearance: Due to the nature of our consulting engagements there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials. ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to 5k for all referrals employed for 90 days for candidates submitted through our Referral Program. Performance Incentives: Due to the nature of our consulting engagements there are performance incentives associated with each new client that each employee works to pursue and support. Flexible Spending Account: FSAs help you pay for eligible out-of-pocket health care and dependent day care expenses on a pre-tax basis. Supplemental Life/Accidental Death and Dismemberment Insurance: If you want extra protection for yourself and your eligible dependents, you have the option to elect supplemental life insurance. D&D covers death or dismemberment from an accident only. Short- and Long-Term Disability Insurance: Disability insurance plans are designed to provide income protection while you recover from a disability.
Remote working/work at home options are available for this role.
Our biotech client is seeking a Communications Project Manager to support Corporate Communications and R&D Communications in a part-time freelance capacity.
This is an ongoing 20 hours/week role with an expected duration of 6 months, with potential to extend. This position is fully remote and you will be reporting directly to the VP, Enterprise Communications.
The Communications Project Manager will serve as an operational and organizational engine for two fast-moving communications teams. This role ensures projects progress on schedule, leadership receives accurate and timely reporting, and executive-ready materials are consistently delivered. The ideal candidate is proactive, highly organized, experienced in cross-functional communications, and comfortable working directly with senior leaders.
Responsibilities
- Compile weekly project updates for the VP to support executive staff meeting discussions.
- Prepare and maintain monthly team reports for Corporate Communications and R&D Communications.
- Build quarterly business reviews (QBRs), consolidating inputs from multiple workstreams into executive-ready presentations.
- Create and update executive briefing books (1-2 per week), synthesizing complex information into clear, strategic narratives.
- Attend weekly team meetings (Wednesdays at 10 AM PST and Thursdays at 11 AM PST), maintaining agendas, tracking follow-ups, and ensuring all commitments are completed.
- Coordinate project inputs across cross-functional partners; track progress, identify risks, and flag blockers.
- Gather updates from stakeholders and ensure completeness, clarity, and alignment to team priorities.
- Synthesize themes across projects to identify patterns, insights, and strategic throughlines for reporting.
- Prepare materials in polished, executive-ready formats.
- Maintain project trackers, shared documents, and operational workflows across Airtable, OneNote, and Teams.
- Support the operational organization of both communications teams as they undergo structural changes, helping maintain consistency, accountability, and predictable information flow.
Requirements
- Minimum of 3 years of experience in project management, communications, executive support, or similar roles
- Experience supporting executive communications or communications teams.
- Strong organizational skills with demonstrated success managing multiple deadlines and stakeholder inputs.
- Proactive, self-starting working style with a Type A attention to detail.
- Exceptional written communication skills and comfort preparing executive-level materials.
- Ability to confidently engage senior leaders to request updates, clarify details, and push for high quality inputs.
- Comfortable synthesizing information and identifying key themes, insights, and priorities.
- Strong collaboration skills and a personable, professional presence.
Software Required:
- Airtable
- Workfront
- PowerPoint
- OneNote
In this position, you may have access to client or customer systems, confidential and/or proprietary information or data, including medical data.
Benefits
Creative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Sick leave is provided to Candidates whose assignment work location is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service.Email Your Resume In Word To
Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply.
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Allie Gribble - Senior Solutions Delivery Recruiter
For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for STEM/OPT programs. Additionally, you must be physically located in and perform the work for our client in the United is a new role.
This job was first posted by Creative Circle on 03/16/2026 and applications will be accepted on an ongoing basis until the position is filled or closed.
This job was posted on 03/16/2026 and is open for 60 days
Creative Circle is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results. Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. United Healthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Creative Circle.
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Remote working/work at home options are available for this role.
