Engineering Structures Jobs in Irving Texas

Fulltime ONSITE role in Irving Texas with no nights or weekends!

Member Service Specialist/Healthcare Customer Service

Notes: 2+ years of customer service experience in healthcare insurance or related in call center environment or high volume inbound call setting.

Job description:

• The Member Services Specialist serves as a frontline ambassador for the health plan, delivering high-quality, resolution-focused support to members, providers, and brokers across multiple lines of business. As the initial point of contact, this role extends beyond basic call handling—Specialists are trained to navigate the foundational pillars of our healthcare offerings, including the Health Exchange, US Family Health Plan, and NCHD, with a strong emphasis on first-call resolution. Specialists develop working knowledge of benefit structures, assist callers with portal navigation and access, and begin interpreting claims activity to support both member and provider inquiries.
• This position blends customer service excellence with technical skill-building, offering exposure to internal systems, regulatory protocols, and cross-functional workflows. Specialists are expected to gain proficiency in core platforms used for eligibility verification, claims review, and member account management (e.g., HSP, HPS, HealthTrio). All interactions must be documented with a clear and concise recap of the call's purpose

(Must pass National and Federal background check and Education verification -HS Diploma/GED minimum)

Company Overview

Anchor Point Management Group is a diversified national management platform supporting businesses across two primary verticals: Restaurants, Food & Beverage and Beauty, Health & Wellness. With over 500 operating locations and over 30 years of growth, the company continues to expand alongside its private equity partners through development, acquisitions, and industry-leading operations. Brands include Taco Bell, Buffalo Wild Wings, 7 Brew Coffee, European Wax Center, and more.

Position Purpose

Function serves as a strategic business partner, focused on protecting profitability and strengthening controls. This role blends analytics, investigation, and operational insight to detect fraud, misconduct, and margin leakage while distinguishing systemic issues from training or process gaps. Housed within Finance/Strategy, the position collaborates closely with Operations, Accounting, HR, IT, Legal, Risk, and brand leadership to design scalable monitoring, embed controls, and evolve the organization from reactive issue response to proactive prevention.

First-Year Success Will Be Measured By

Learning & Relationships

· Developing a deep understanding of Anchor Point's businesses, brands, and operating models

· Building trusted partnerships with Operations, Accounting, HR, IT, Risk, Finance/Strategy, Legal, and brand leadership

Data & Detection Infrastructure

· Aggregating operational and financial data into centralized datasets queryable for these purposes

· Establishing baseline reporting from which exceptions and anomalies are measured

· Designing dashboards and exception reports for transactions, labor, inventory, loyalty, discounting, and other key business drivers and risk areas

Prevention & Control Outcomes

· Mapping fraud and misconduct vectors, control vulnerabilities, and identifying opportunities for prevention

· Implementing technology forward and automated monitoring where value-add and scalable

· Shifting from reactive issue response to proactive detection

· Driving measurable reductions in unknown-cause variances

Forward Roadmap

· Developing a 2–3 year roadmap targeting reductions in labor leakage, inventory shrink/ICOS, and process gaps

· Contributing thought partner to training, process, policy, or incentive changes to close gaps preventatively

Duties & Responsibilities

Analytics & Detection

· Identify patterns and anomalies indicative of fraud, manipulation, or operational breakdowns

· Design/build dashboards, models, and exception reports across labor, inventory, loyalty, discounts, and other financial activity

Investigation & Field Work

· Visit stores to validate data and expand operational learning

· Document findings objectively and recommend corrective actions

Process & Controls Design

· Contribute to the development of best practices, policies, SOPs, and guardrails that reduce opportunities for manipulation

· Partner with Operations to embed controls into workflows

Cross-Functional Leadership

· Collaborate with Finance, Payroll, Accounting, HR, IT, Legal, Real Estate, Construction, and Operations to define and close control gaps

· Present findings and recommendations to senior leadership with clarity and diplomacy

· Build trust with all teams while maintaining independence and objectivity

Program Development

· Establish the long-term structure and contribution of the margin protection and operational analytics function

· Identify opportunities for automation and continuous improvement

· Build a roadmap to transition the function from "build mode" to "maintenance mode"

Qualifications

Experience

· 5-7+ years of progressive, analytical contributions in Finance or Business Operations

· Background in restaurant, retail or service-based and multi-unit environment preferred

Technical Skills

· Proficiency with BI and data tools (SQL, Snowflake, Power BI, Tableau)

· Advanced Excel, Power Automate, and applied AI skills

· Statistical and modeling experience (e.g., regression, clustering)

· Experience with SOPs, workflows, and process capability mapping preferred

ikon Technologies is an innovative solutions provider for the automobile industry. We strive to be the trusted partner of franchise dealers by providing reliable, user-friendly, connected car applications and services to help save time, enhance profit, and build lasting relationships with customers. Our commitment to provide the unwavering support and the highest quality solutions on the market which sets us apart.

We are seeking a Chief Revenue Officer (CRO) to oversee all revenue-generating functions, including Sales, Account Management, and Field Operations. This executive will be responsible for driving revenue growth, deepening dealer relationships, expanding market presence, and ensuring strong execution across all customer-facing teams.

Responsibilities

• Develop and execute the company's overall revenue strategy, ensuring alignment with business goals and market opportunities.
• Oversee all revenue-generating teams, including Sales, Account Management, and Field Operations.
• Drive expansion into new markets, dealer groups, and revenue channels.
• Lead, coach, and develop high-performing sales and account teams across multiple regions.
• Establish clear performance expectations and accountability frameworks.
• Create and optimize compensation plans, incentive programs, and sales playbooks aligned with growth targets.
• Act as an executive liaison to dealer principals, F&I leadership, and key partners.
• Build and strengthen long-term relationships that support growth, retention, and expansion.
• Oversee strategies to improve underperforming dealerships and maximize customer lifetime value.
• Implement standardized processes and best practices to support consistent field execution.
• Use CRM and BI tools to analyze performance, identify trends, and deliver actionable insights to the executive team.
• Partner with internal teams (Product, Marketing, Finance, Operations) to drive aligned revenue execution.
• Oversee hiring, onboarding, and ongoing development programs to build scalable sales and account teams.
• Lead regular training initiatives, cross-functional workshops, and performance reviews.

Requirements

• Proven executive leadership experience in Sales, Revenue Operations, Account Management, or Field Sales within the automotive, F&I space.
• Demonstrated success in driving significant revenue growth, expanding dealer networks, and improving customer retention.
• Strong leadership skills with a focus on accountability, coaching, and building high-performing teams.
• Highly analytical and data-driven; proficient with CRM platforms, Excel, and BI tools (such as Power BI).
• Exceptional communication, negotiation, and relationship-building skills across all levels of dealership organizations.
• Willingness to travel frequently and engage directly with dealers and field teams.
• Entrepreneurial mindset and ability to thrive in a fast-paced, high-growth environment.
• Deep understanding of dealership operations, financial structures, and customer engagement strategies.

About the role:

Entry level sales at TQL is an opportunity to build a career with an industry leader that offers an award-winning culture and high earning potential with uncapped commission. This is more than just sales; you'll build relationships, negotiate freight deals, solve complex logistics issues and manage shipments from pickup to delivery. No experience necessary: we offer a paid, hands-on formal training program in sales and logistics. For a look at a day in the life of a TQL Sales Representative, watch this video at ’s in it for you:

• $40,000 - $50,000 minimum compensation your first year, based on education
• Uncapped commission opportunity
• Our average sales representative hits six figures after three years of selling
• Want to know what the top 20% earn? Ask your recruiter

Who we’re looking for:

• You compete daily in a fast-paced, high-energy environment
• You’re self-motivated, set ambitious goals and work relentlessly to achieve them
• You’re coachable, enjoy solving problems and thinking on your feet
• College degree preferred, but not required
• Military veterans encouraged to apply

What you'll do:

• Receive 6 months of direct training from experienced Logistics Account Executives
• Help your account executive solve customer needs, find carriers for time-sensitive freight and manage daily operations
• Participate in hands-on and virtual training sessions
• Develop negotiation skills through prospecting and cold calling
• Build your book
• Use your training to meet sales metrics and become eligible for commission
• Establish relationships to close new customers
• Negotiate prices with customers and carriers
• Resolve freight issues to ensure timely pickup and delivery

What you need:

• Elite work ethic, 100% in-office
• Strong negotiation skills with ability to handle conflict
• Entrepreneurial mindset and exceptional customer service

Why TQL:

• Certified Great Place to Work with 800+ lifetime workplace award wins
• Outstanding career growth potential with a structured leadership track
• Comprehensive benefits package
• Health, dental and vision coverage
• 401(k) with company match
• Optional paid relocation with sign-on bonus to the Greater Cincinnati area with TQL's Fast Track Program
• Perks including employee discounts, financial wellness planning, tuition reimbursement and more

Where you'll be: 1320 Greenway Drive, Irving, Texas 75038

Take Control of Your Career – Work from Anywhere

We are seeking motivated, disciplined, and goal-driven individuals to join our high-performing insurance sales team. Whether you’re an experienced sales professional or looking for a career change, we provide everything you need to succeed—leads, training, mentorship, and an unmatched commission structure.

Why Join Us?

-100% Commission-Based – No salary cap! Your income potential is unlimited, based on your effort and results.

-Work Remotely – This is a remote opportunity, with the option for in-person client meetings if preferred.

-No Cold Calling – Leverage our unique platform that connects you with qualified leads actively seeking insurance.

-Flexible Schedule – Be your own boss and set your own hours. Work from home or on the go!

-Comprehensive Training – We provide scripts, tools, and one-on-one mentorship to help you close deals quickly.

-Career Growth – Promotions based on performance, not tenure, with leadership opportunities available.

What You’ll Do:

Get Licensed! You must have or be willing to obtain a life insurance license (we guide you through the process).

Meet with Clients (virtually or in-person) to assess their financial goals and insurance needs.

Present Tailored Solutions that help clients make informed decisions about life insurance.

Close Sales & Earn Big! Guide clients through the application process and celebrate your wins.

Build Long-Term Relationships and provide continuous client support.

Stay Informed on industry trends to position our products effectively.

What You Need to Succeed:

-Strong communication and sales skills

-Self-motivated and goal-oriented mindset

-Ability to work independently and manage your own schedule

-No experience required – we’ll help you get licensed!

-Reliable internet connection and phone access (for virtual meetings)

Compensation & Perks:

Uncapped commission-based pay with lucrative bonuses

Residual income on policy renewals

Comprehensive training & professional development

Fast-track promotion opportunities

• Identify key decision-makers in the medical, Medicaid, and healthcare communities and build lasting relationships with referral sources, including Outpatient Care facilities, hospitals, physicians, case managers, discharge planners, and other community partners (i.e. Alzheimer's Association, Autism Society).
• Promote our services and increase awareness of our agency as the preferred home health provider in the area.
• Regularly visit potential partners, maintaining a professional and caring image that promotes referrals for the agency.
• Utilize a CRM system to track activities and progress toward goals. Document and manage consistent sales activities, ensuring each referral source receives regular follow-up to build referral networks and meet growth targets.
• Conduct initial qualification calls with patients or their families to assess eligibility for care and collaborate with the intake team to move forward with services.

• BA Degree from an accredited University and/or equivalent experience within home-healthcare services.
• 3-7+ years of professional experience in a field sales role within the healthcare space (or similar).
• Confidence in being able to self source for applicable leads (with the help of the CEO & VP), cold call on the phone and in person, and send effective business development emails.
• Experience managing sales activities within a Sales CRM (we are currently using Salesforce).
• Willingness to travel locally within the Greater Minneapolis area, conducting in-person cold calls and partnerships meetings. Must have a valid driver's license and access to a reliable vehicle.