Engineering Structures Jobs in Franconia, VA

Katten is a full-service law firm with approximately 700 attorneys in locations across the United States and in London and Shanghai. Clients seeking sophisticated, high-value legal services turn to Katten for counsel locally, nationally and internationally. The firm's core areas of practice include corporate, financial markets and funds, insolvency and restructuring, intellectual property, litigation, real estate, structured finance and securitization, transactional tax planning, private credit and private wealth. Katten represents public and private companies in numerous industries, as well as a number of government and nonprofit organizations and individuals.

Private Wealth Paralegal

The Private Wealth Paralegal is responsible for providing paralegal support and assistance to attorneys in the management, coordination, and administration of all aspects of trusts and estates in probate within established administrative procedures. This position requires appropriate client and advisor contact. Maintains professionalism and strict confidentiality in all client and firm matters.

Katten offers a hybrid work model, allowing the flexibility to work both on-site and remotely on a regular basis (KattenFlex).

The Private Wealth Paralegal can sit in our Charlotte, Chicago, Dallas, Los Angeles, New York or Washington D.C. office. Katten offers a hybrid work model, allowing the flexibility to work both on-site and remotely on a regular basis (KattenFlex).

Client billable hour requirement: 1,550 hours annually

Essential Duties and Responsibilities include, but may not be limited to, the following. Other duties may be requested and/or assigned. Essential functions are primary job duties that an individual must be able to perform successfully with or without a reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Oversee all aspects of trusts and estates in probate.
• Prepare and file probate documents in order to open and/or close estates, as well as prepare all requisite documents relative to trusts and estates in probate.
• Collect and distribute estate/decedent's assets by contacting banks, brokerage houses, and appraisers.Prepare receipts and releases.Open, establish, and maintain estate checking accounts.
• Compile all information required to prepare gift and estate tax returns.Prepare and file Illinois state and federal estate tax returns including the court inventory.Review completed tax returns, prepare checks, obtain necessary signatures, and forward to the IRS.Forward executed tax returns to accountants; maintain archival files.
• Coordinate asset transfers and funding of trusts.If necessary, communicate with necessary parties relative to appropriate funding.
• Prepare for federal audit or state gift/estate tax audits.
• Research and investigate any requests, problems or issues, and resolve with appropriate parties.
• Prepare initial drafts of client correspondence and memos.
• Responsible for client contact and communication to clients.
• Perform file organization and maintenance.
• Maintain up-to-date time reports to ensure accurate client billing.

Supervisory Responsibilities

• On a case-by-case basis, may supervise the work performed by Project Assistant and/or Paralegal I and II staff. Carries out supervisory responsibilities in accordance with the firm's policies and applicable laws. Responsibilities include interviewing, training, and providing input into the performance appraisal process.

Knowledge, Skills And Abilities

• Bachelor's degree and five or more years progressive trust administration experience managing all aspects of trust accounts are required, preferably in a law firm environment; or equivalent combination of education and experience.Legal research knowledge and ability to use law library are required.Paralegal certificate from an ABA accredited paralegal program a plus.
• Computer proficient with experience and working knowledge of Westlaw and other trust-related databases , Internet research, due diligence, Excel, Access, Outlook, and MS Word preferred. Applicable knowledge of legal and investment terminology with a strong trust administration background and proficiency in West's Federal Estate Tax program and fiduciary income tax forms and extensions.Ability to prepare federal and state estate tax returns, as well as familiarity with estate and gift tax return software programs, highly desirable.
• Exhibit high degree of initiative with excellent analytical, technical, and critical-thinking skills requiring an aptitude for detail, precision, and logic in order to analyze and research probate trust/estate data, process information, conduct legal research, and perform essential duties.
• Excellent organizational skills including record keeping, data collection, and system information.Ability to compile and analyze complex data and furnish concise, detailed information in report format, written correspondence, e‐mail, or verbally.
• Excellent interpersonal, verbal, and written communication skills.Ability to communicate with courtesy and diplomacy, efficiently follow written and verbal instructions, provide information and training, and maintain effective relationships with a diverse group of attorneys, clients, staff, and outside contacts.
• Dependable team player who works collaboratively and cooperatively with others in a team-oriented environment.Ability to act independently and make decisions within scope of the position's responsibilities.
• Ability to identify and analyze probate trust/estate issues and inquiries and to recommend and implement solutions.
• Ability to organize, prioritize, and oversee numerous tasks from inception to completion, and ensure work is completed within strict deadlines.
• Ability to manage multiple priorities simultaneously in a fast-paced, deadline-driven, detail-oriented work environment, and adapt to changes in workflow.Proactive with excellent troubleshooting, problem resolution, and follow-through skills.
• Possess excellent knowledge of reading, writing, grammar, spelling, punctuation, proofreading, and formatting in order to interpret source data, prepare probate and trust/estate-related documents and forms, proofread material for grammatical, typographical, and spelling errors, and perform file maintenance.
• Ability to perform mathematical calculations and apply mathematical concepts when computing, reconciling balances, and verifying numerical data on forms and documents.
• Ability to operate standard office equipment including computer, laser printer, telephone, photocopier, calculator, scanner, facsimile, etc.
• Ability to occasionally retrieve and distribute files, written documentation and copies, or office supplies weighing up to 20 pounds.
• Work occasionally requires more than 37.5 hours to perform the essential duties of the position.
• Ability and availability to travel to other firm locations when required.

For our Los Angeles and Washington D.C. Offices, the annualized salary range for this position is $110,000 to $140,000. Actual pay will be adjusted based on experience and other job-related factors permitted by law.

We offer an outstanding benefit package which includes: medical/dental/vision, 401k with employer contribution, parental leave, transportation fringe benefit program, back-up care option, generous paid time off policy, and long-term and short-term disability policies.

Katten Muchin Rosenman LLP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Personal Injury Pre-Litigation Attorney: We seek a Pre-Litigation Attorney with 1-3 years of pre-litigation experience to join our growing firm in Corpus Christi, TX. A qualified associate must possess the ability to provide legal representation to advocate for our clients while delivering outstanding client service skills.

Qualifications: The candidate must be licensed to practice in Texas, have graduated from an accredited law school, and be a member in good standing of the State Bar of Texas. The ideal candidate must communicate effectively and possess excellent written, verbal, and analytical skills. The candidate must be self-motivated with strong negotiating skills and the ability to thrive in a fast-paced work environment. Although the candidate will receive support and assistance, they must have the knowledge and experience to manage and move pending cases forward independently. The candidate will also be expected to litigate claims and take them to trial when necessary. They preferably have one to three years of personal injury litigation experience with strong litigation skills, including discovery, conducting depositions, court appearances, and trial preparation background.

Job Responsibilities: Responsibilities include but are not limited to:

• Managing their docket of personal injury cases
• Filing lawsuits
• Conducting depositions
• Draft and answer discovery
• Prepare clients for depositions, mediations, motion hearings, and trials.
• Evaluating claims by working with claims representatives
• Working in a team environment with paralegals and legal secretaries to propound written discovery requests and responses, order and summarize records, coordinate depositions, obtain experts and prepare for depositions and trials.

Our firm offers a competitive salary and benefits. All inquiries will be confidential.

Compensation: Highly Competitive Compensation Package

Employment: Full-time

Job Type: Full-time

Pay: $50,000.00 - $100,000.00+ per year

(Additional Bonus Structure)

Benefits:

• 401(k)
• Dental Insurance
• Flexible schedule
• Health Insurance
• Life insurance
• Vision Insurance

Schedule:

• 8-hour shift

Supplemental Pay:

• $5,000.00 Sign on Bonus

Experience:

• Attorneys: 1 year (REQUIRED)

Herrman & Herrman, PLLC is an Equal Opportunity Employer, including disability/veterans. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, and marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities following the Americans with Disabilities Act and applicable state and local law

Job Title: Real Estate Associate

Location: Washington, D.C.

Salary: $245,000 – $365,000

About the Practice:

I'm partnering with a premier Real Estate group that is consistently recognized as a leading practice in Washington, D.C., with longstanding top-tier accolades for sophisticated commercial real estate work. The team serves as a trusted advisor to major institutional investors, developers, owners, lenders, and REITs, providing strategic, responsive, and innovative counsel on high-value acquisitions, dispositions, financings, joint ventures, leasing, development, and portfolio transactions across key asset classes nationwide.

What You'll Be Doing:

• Handle acquisitions, dispositions, and financings of commercial real estate assets and portfolios
• Draft and negotiate transactional documents, including purchase/sale agreements, loan documents, and JV agreements
• Conduct due diligence reviews, including title, survey, environmental, and zoning assessments
• Structure and close deals involving senior debt, mezzanine financing, and joint venture partnerships
• Manage transactions from start to finish, first-chairing smaller matters and supporting larger ones with client and team collaboration

What They're Looking For:

• 4–8 years of broad-based commercial real estate experience, including acquisitions, dispositions, and financings
• Proven track record on complex transactions; joint venture experience is a plus
• Strong drafting and negotiation skills with commercial transactional documents
• Excellent academics, analytical abilities, communication skills, and client-focused approach
• DC Bar admission (or eligibility for immediate waiver)

What's on Offer:

• Base salary $245,000–$365,000 based on experience and qualifications
• Opportunity for high-visibility work with direct client interaction and deal leadership
• Strong partnership track with demonstrated success in elevating talented associates to equity partnership
• Hands-on involvement in sophisticated, impactful commercial transactions
• Comprehensive benefits including health, dental, vision, retirement, profit-sharing, generous PTO, and more

If this opportunity aligns with your background or if you'd like to discuss other confidential roles in commercial real estate, finance, or related areas, please reach out.

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Are you a dedicated Obstetrician and Gynecologist seeking a rewarding locum tenens opportunity near Arlington, Virginia? We have an opening at a reputable facility.

Assignment Details: Start Date: December 1st, 2023 End Date: Ongoing Coverage Type: Call Only EMR System: Athena & Meditech Practice Setting: Inpatient Patients Per Shift: 4 Board Certification: Eligible (Board Certified preferred) License Required: Active in VA Fellowship: Preferred Credentialing Timeframe: 5 days This position involves providing obstetric and gynecological care in a supportive environment.

The facility welcomes multiple providers, with a well-structured team of support staff.

Specialty Skills Required: Low risk and high risk pregnancy management FHR interpretation (NST/CST/FSE) OB Ultrasounds (interpretation and performance) Routine and complicated deliveries C-sections, including decision-making VBACs, breech deliveries, multiple births Repair of 3rd & 4th degree lacerations Office/minor gynecology procedures (IUD, Cystoscopy, Colposcopy, cryosurgery, LEEP, etc.) Surgical gynecology procedures Call Details: Call Type: Beeper Avg Call # per 24 Hr: Call Response Time Required: 30 minutes Phone Consults: 2 Call Ratio: 1/3 Patients Seen: 2 Call Back %: 50 Admissions: 2 This opportunity is perfect for a provider looking to make a positive impact in women's health.

If you are interested in this position, please contact MD Staff at , or email us at .

Please reference Job ID # j-181634.

HDAJOBS MDSTAFF

GENERAL SUMMARY:

The Director of Veterans Affairs & Rehabilitation (VA&R) position is located in Washington, D.C. The incumbent is responsible for overseeing the operations of the American Legion's VA&R Division. Develop policy and activities relative to the Department of Veterans Affairs (VA), Veterans Benefits Administration (VBA), Veterans Health Administration (VHA), National Cemetery Administration (NCA), and the Board of Veterans Appeals (BVA). Serve as an advocate for veterans and members of their families to Congress, the VA and other organizations.

ESSENTIAL FUNCTIONS:

• Serve as the resident expert on VA programs benefiting veterans, their families, and caregivers including but not limited to healthcare and non-healthcare benefits.
• Advise the Executive Director of Government Affairs on technical information related to the VA's healthcare system and disability claims processes.
• Supervise and oversee The American Legion programs within the Health Policy, Benefits and Claims, and Veterans Programs sections.
• Review, Revise, and develop a full campaign for the Be the One (BTO) Campaign initiative; continue to provide oversight and modifications for BTO related efforts going forward and report to national leadership as required.
• Review, revise and develop procedures and programs, as a proponent of quality of care at VA medical facilities and the quality of development of veteran's claims for compensation, including The American Legion's System Worth Saving (SWS) program and Regional Office Action Review (ROAR).
• Provide guidance, planning and oversight for execution of the annual Department Service Officer (DSO) Symposium.
• Develop, analyze and coordinate short-, mid- and long-term plans for VA&R programs.
• Research and develop new policies, and initiate revisions to existing documents, ensuring The American Legion's positions remain contemporary.
• Prepare information for legislative mandates and monitor VA healthcare and benefits-related mandates presented to Congress.
• Ensure VA&R Division has resident knowledge of and participation in the federal rule making process.
• Prepare and deliver Congressional testimony on behalf of the national organization.
• Conduct and oversee research, studies and surveys that assist in the development of legislation or policy on veteran's healthcare and benefits.
• Be prepared to assume a board seat with The Veterans Consortium after one year of being the VA&R Director.
• Serve as a liaison with VA central office, VHA, VBA, NCA, BVA and other VA staff offices.
• Provide support to VA&R Commission, VA&R Commission Executive Committee, VA&R Commission Liaison Committee, Health Administration Committee, BTO Mental Wellness Committee, Veterans Benefits Committee, and VA&R Council.
• Perform other duties as assigned.

REPORTING RELATIONSHIP (reports directly to): Executive Director of Government Affairs

MINIMUM SKILLS REQUIRED FOR ESSENTIAL FUNCTIONS (Select only one under each category):

Education/Technical Knowledge:

College education, four-year degree to provide basic familiarity with a variety of subjects.

Additional Skills Needed:

• Have knowledge of VA health benefit/services and disability compensation claims/appeals processes.
• Be familiar with the Department of Defense (DoD)'s Integrated Disability Evaluation Systems (IDES); VA's Schedule for Rating Disabilities (VASRD); Veterans Benefits Management System (VBMS); VA statutes and regulations; VA Office of General Counsel opinions; and decisions of the United States Court of Appeals for Veterans Claims, US Court of Appeals for the Federal Circuit and the Supreme Court pertaining to veterans' benefits.
• Must pass the VA requirement for a background investigation. A background investigation is conducted by VA to determine if the individual is suitable for access to VA facilities and information. The background investigation is completed for the protection of the veterans the VA serves, employees, family members, and visitors, as well as the veterans and national information and resources.
• Communicate effectively verbally in a diverse range of settings and audiences.
• Excellent writing, proofreading and editing skills.
• Demonstrate management skills to include coaching, mentoring, counseling and evaluating employees.
• Able to evaluate fiscal and financial reports, forms and data, and analyze complex written documents.
• Capable of interpreting legal documents and government regulations.
• Strong organizational, project, time management, and problem-solving skills.
• Able to manage multiple tasks and meet tight deadlines.
• Experience with military and veterans' protocol, culture and language.
• Knowledge of The American Legion organizational structure, programs, services and policies.
• Must have good computer skills to include MS Office Suite.

Experience:

8 years or more

Interested candidates, please send your CV directly to Mr. Gaurav Verma at and do not apply directly via LinkedIn. The job is only eligible for U.S. citizens.

Responsibilities

This role will manage a broad policy portfolio, starting with serving our defense and aerospace

members, and companies focused on critical and emerging technologies with a defense lens.

The successful candidate will have a strategic vision for enhancing U.S.-India defense relations across

government-to-government initiatives such as the U.S.-India COMPACT (Catalyzing

Opportunities for Military Partnership, Accelerated Commerce & Technology), U.S.-India

TRUST (Transforming the Relationship Utilizing Strategic Technology), and INDUS-X (India-

U.S. Defense Acceleration Ecosystem).

On a global front, the candidate must also be familiar with initiatives like the India–Middle East–Europe Economic Corridor (IMEC) and the Quadrilateral Security Dialogue (QUAD).

The successful candidate will lead policy developments in the defense portfolio, with strong

connections with serving and past defense officials in the U.S. Department of War, related U.S.

federal agencies, and the U.S. aerospace and defense industry. The director will be responsible

for the expansion of the aerospace and defense membership base.

The successful candidate is a self-starter and will be able to identify key issues, themes, and prepare

background briefs, engage key stakeholders, and lead the policy discussions, stakeholder

meetings, and initiatives.

This position reports to the Chief Operating Officer of USISPF.

Qualifications

•15 years of experience related to the defense sector. Prior consulting/advocacy work in

the sector is a plus.

• A Bachelor's degree is required, preferably in a relevant discipline. A Master's degree is

preferred.

• Strong networks in the private sector for the defense and aerospace companies.

• A basic familiarity and understanding of India's culture, political structure, government

functioning, and business environment is required.

• Proficiency in Microsoft Word, PowerPoint, and Excel is required.

• Fluent written and spoken English is necessary.

• Excellent skills in research, analysis, writing, speaking, and client relations, with a strong

appetite for business development.

• Excellent skills in research, analysis, writing, speaking, and client relations, with a strong

appetite for business development.

MUST BE A U.S. CITIZEN

How to Apply: Submit a single PDF containing your cover letter and resume to by March 27, 2026. Applications without a cover letter will not be considered.

Department: Health Programs

Reports to: Health Programs Director

Location: Remote

Employment Type: Full-Time, One-Year Contract (with potential for renewal based on funding)

About the National Alliance for Caregiving

The National Alliance for Caregiving (NAC) is a catalyst for change, transforming how the United States recognizes, supports, and values the 63 million family caregivers providing complex care. Through our nationally recognized caregiving research and advocacy, we drive policy, system, and culture change to elevate family caregivers as a national priority. We foster partnerships across aging, disability, healthcare, philanthropy, and the private sector with the goal of making family caregiving more sustainable, equitable, and dignified.

About the Role

We are seeking an entry-level Program Associate to provide administrative and logistical support for health program activities. This role is ideal for recent graduates or early-career professionals interested in program management and health equity. You will gain hands-on experience in event coordination, research projects, and cross-sector partnerships.

You will work closely with the Senior Health Program Manager and Programs Director to implement initiatives such as the Cancer Caregiving Collaborative and Caregiver Inclusion Value Initiative, as well as other projects that advance NAC's mission.

Key Responsibilities

Program Coordination:

• Assist in developing and tracking project workplans, timelines, and performance measures to meet project goals and deliverables.
• Coordinate planning and execution of partner engagements, meetings, events, and hybrid activities.
• Assess program progress and translate key learnings into clear and engaging reports and presentations. Conduct research and analyze data to inform team and program decisions.
• Work alongside Senior Health Manager and Programs Director to ensure that project aligns with organizational priorities.
• Identify opportunities to improve workflows, processes, and tools used in program coordination and implementation.
• Help strengthen the project's structure and practices to promote health equity and ensure decision-making processes center caregivers.

Partnership Support:

• Maintain and update partnership assets (presentation decks, newsletters, one-sheets, project webpages).
• Prepare materials for external meetings and presentations in collaboration with Communications and Events teams.

Communication and Outreach:

• Develop content for internal and external audiences, including partners and funders.
• Manage, maintain and update partnership assets, including presentation decks, project handouts, and project webpages.

Funder Reporting and Grant Compliance:

• Support data collection and documentation for funder reports as assigned.
• Maintain accurate records that contribute to grant compliance and reporting requirements.
• Learn and apply organizational processes for funder deliverables.

Knowledge & Skills:

Required

• Bachelor's degree in social work, public health, health policy, or related field.
• 1–2 years of experience in project coordination, program support, or administrative roles within public health, healthcare, or mission-driven organizations.
• Candidates in this position must be highly motivated, capable of self-directed work, flexible, and committed to continuous learning and growing in support of team and caregiving.
• Highly organized, with the ability to prioritize and follow through with multiple tasks while maintaining outstanding attention to detail.
• Demonstrates excellent communication skills, including strong interpersonal, written, and active listening skills.
• Proficiency in MS Office Suite, Asana, Canva, and Constant Contact.

Preferred

• Experience collaborating with healthcare systems, patient advocacy groups, and health equity work.
• Familiarity with program design and implementation.

Compensation and Benefits

• Salary: $45,000
• Monthly stipend for mobile phone usage.
• Paid Federal Holidays and Winter Holiday (Office closed 12/24 through 1/1).
• Paid Monthly WMATA Smart Benefits or parking up to $130/monthly (DC employees).

Commitment to Diversity & Inclusion

NAC is an equal opportunity employer (EOE). Candidates of diverse backgrounds, minorities, women, people with disabilities, people of LGBT orientation, and Veterans are encouraged to apply.

Associate Director of Communications Systems

Arlington, VA (On-Site)

About Us

Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, and Georgia. Ennoble Care's clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, "To Care is an Honor." Join Ennoble Care today!

Overview

Ennoble Care is seeking an Associate Director of Communications Systems to own our Dialpad and Zoho CRM platforms end to end—from day-to-day administration to the analytics that drive operational decisions for clinical leadership and the C-suite.

This is not just a systems administration role. You'll inherit active automation projects in Zoho (workflow rules, field permissions, validation logic, cross-module integrations) and a growing analytics practice around Dialpad call data (transfer acceptance rates, queue performance, agent productivity). You'll be expected to build on both—and you'll have AI tools at your disposal to do it. We're actively using AI to automate workflows, analyze call data, and eliminate manual processes across both platforms. You'll be expected to leverage these tools to move faster than a traditional admin ever could.

You'll report directly to the CIO and have regular visibility with the COO and executive leadership. This position is on-site at our Arlington, VA corporate headquarters.

Key Responsibilities

Dialpad Administration & Analytics (~610 users across 15+ offices and 11 states)

• Manage user provisioning/deprovisioning, license management (Connect vs Contact Center), number assignment, and extensions

• Configure and optimize call routing, IVR structures, queues, and office/department setup

• Build and maintain performance dashboards for clinical operations leadership—transfer acceptance rates (warm vs cold), queue performance, agent productivity, ring timeout analysis, voicemail detection

• Leverage AI tools to automate call data analysis, anomaly detection, and recurring reporting

• Track and report on KPIs weekly: call answer rate, abandon rate, average speed to answer, queue wait time

• Conduct root cause analysis when performance dips—whether it's a routing issue, a training gap, or a staffing constraint

• Serve as primary technical contact with Dialpad support and account team

• Troubleshoot call quality issues, agent status problems, and routing errors

Zoho CRM Administration & Automation (~50+ liaisons, scaling to 100+)

• Manage user creation, role/profile management, field-level permissions, module configuration, and layout customization

• Own and extend existing workflow automations—bonus point calculations, pathway expiration enforcement, focused pathway caps, cross-module lookups (house call / hospice), referral-to-liaison mapping

• Drive data integrity: account deduplication, referral source accuracy, sync monitoring between Zoho, OA (OperationsAccel), and MatrixCare

• Build liaison performance dashboards and automate the pulse report

• Reduce bonus reconciliation from ~16 hours/month of manual work to near-zero through automation

• Use AI-assisted development to build and iterate on Zoho workflow rules, validation logic, and cross-module integrations faster

Integrations & Cross-Platform

• Coordinate user lifecycle (provisioning/deprovisioning) across Dialpad and Zoho as part of onboarding/offboarding workflows

• Maintain integrations between Dialpad, Zoho, CallRail, and other systems

• Monitor sync reliability between Zoho, OA, and the Dialpad data warehouse (Azure SQL)

• Support other no-code/low-code tools (Scribe, Keragon, Emitrr) as needed

Performance Monitoring & Reporting

• Track and report on Dialpad and Zoho KPIs weekly to leadership

• Identify trends and proactively address issues before they impact metrics

• Support Operations Analyst with data extraction for deeper analysis

Documentation & Training

• Create and maintain system documentation, runbooks, and SOPs

• Develop training resources to improve adoption and reduce errors

• Conduct end-user training for new hires and existing staff

What Success Looks Like

• You own Dialpad and Zoho administration completely—user provisioning, routing changes, and system configuration no longer route through the helpdesk or the CIO

• Leadership gets recurring, self-service visibility into call center performance and liaison productivity without asking for it

• Manual reconciliation work that currently takes 16+ hours/month is automated or eliminated

• When something breaks or trends in the wrong direction, you catch it before anyone else does

Qualifications

Required

• 3+ years of experience administering a cloud communications platform (Dialpad, RingCentral, 8x8, Five9, or similar)

• 2+ years of experience administering a CRM (Zoho CRM strongly preferred; Salesforce acceptable)

• Hands-on experience building CRM automations—workflow rules, validation rules, field-level security, cross-module lookups

• Comfortable writing SQL queries for analytics (you'll query an Azure SQL data warehouse—and use AI tools to accelerate query development and analysis)

• Experience building dashboards or reports in Power BI, Looker, or similar

• Strong analytical skills—able to interpret data and identify root causes

• Excellent communication skills with ability to present metrics to leadership

• Strong attention to detail—you'll reconcile bonus payments where errors directly impact employee compensation

• Ability to work on-site in Arlington, VA

Preferred

• Zoho CRM administration certification

• Experience with Zoho-to-external-system integrations (webhooks, APIs, middleware like Zoho Flow)

• Healthcare industry experience (home health, hospice, or multi-site provider groups)

• Experience with Dialpad specifically (API, webhooks, admin console, contact center configuration)

• Familiarity with data warehousing concepts and ETL pipelines

• Experience using AI/LLM tools (Claude, ChatGPT, Copilot) to accelerate technical work—writing automations, analyzing data, building integrations

• Background in contact center operations (not just IT administration)

What We Offer

• Ownership of two mission-critical platforms with direct impact on business performance

• Direct visibility with CIO, COO, and executive leadership

• AI-forward team—you'll have enterprise AI tools and an automation backlog with clear ROI from day one

• Growing organization—the systems you build now will scale with 2x liaison headcount and continued M&A expansion

• Competitive compensation and benefits package

• Career growth opportunities within IT and operations

Compensation

Salary Range: $90,000 - $110,000 with 10% Bonus based on Annual KPIs

Benefits

Full-time employees qualify for the following benefits:

• Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity

• Paid Time Off

• Paid Office Holidays

All employees qualify for these benefits:

• Paid Sick Time

• 401(k) with up to 3% company match

• Referral Program

• Payactiv: pay-on-demand — cash out earned money when and where you need it!

Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.

Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics including but not limited to race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.

The ideal candidate is a highly analytical leader who will join our senior management team. You will be responsible for leading the company's day-to-day business operations (managing the company budget, ensuring operational compliance is followed, and addressing administrative issues).

What You Will Own

Production Execution

• Oversee all deck and outdoor living builds from handoff to completion
• Ensure every job hits schedule and margin targets
• Drive daily accountability across crews and project managers
• Overseeing inventory, equipment maintenance, and material logistics.

Scheduling & Capacity

• Build and control the master production schedule
• Align labor, subcontractors, and material flow
• Forecast capacity based on sales pipeline
• Eliminate downtime and inefficiencies

Margin Protection

• Track job costing in real time
• Identify labor overruns immediately
• Reduce waste and rework
• Install KPI accountability across the department
• Gross margin
• Labor efficiency
• Cycle time
• Callbacks
• Schedule variance

Systems & Structure

• Build repeatable workflows
• Standardize scopes and build processes
• Tighten the sales-to-production handoff
• Implement checklists and quality control systems

We don’t operate on memory. We operate on systems.

Leadership

• Lead from the front
• Hold people accountable
• Develop crew leaders
• Set performance standards that stick