Engineering Structures Jobs in East Irvine, CA

170 positions found — Page 3

Quality Assurance Specialist
✦ New
Salary not disclosed
Tustin, CA 1 day ago
This is an exciting opportunity to join a growing company that focuses on precise, early detection of emerging diseases. The Quality Assurance Specialist ensures products, processes, and documentation meet established quality standards and comply with applicable regulatory requirements. This role blends regulatory submissions and strategy with quality system implementation, auditing, and continuous improvement to support product approvals, market access, and patient safety.

Responsibilities

  • Develop, implement, and maintain the Quality Management System (QMS).
  • Plan, conduct, and coordinate internal and supplier audits to ensure compliance with regulatory and accreditation standards (e.g., CLIA, CAP).
  • Manage document control, change control, CAPA, nonconformance management, complaint handling, and MDR/Vigilance activities.
  • Coordinate proficiency testing programs and analyze results to identify trends and improvement opportunities.
  • Ensure all required regulatory licenses and accreditations remain current.
  • Maintain quality documentation, SOPs, and laboratory testing procedures.
  • Prepare, analyze, and present quality metrics and reports for management review.
  • Train and onboard new personnel; review training documentation and monitor ongoing competency of testing staff.
  • Maintain working knowledge of laboratory protocols, specimen processing, equipment operation and maintenance, and data analysis.
  • Review and approve product labeling, packaging, promotional materials, and technical documentation for regulatory compliance.
  • Monitor changes in global regulations, standards, and guidance; assess impact and recommend updates to internal processes.
  • Partner with cross-functional teams (R&D, manufacturing, engineering, clinical, marketing) to embed quality and regulatory requirements early in product development.
  • Lead or support management reviews, regulatory and quality training programs, and continuous improvement initiatives.
  • Prepare, submit, and maintain regulatory filings, documentation, and reports.
  • Coordinate with regulatory and accreditation bodies to support product approvals, certifications, and inspections.
  • Ensure compliance with internal health and safety policies; report and address violations as required.
  • Participate as an external auditor on College of American Pathologists (CAP) inspection teams, as required by the CAP accreditation program.

Requirements And Desired Experience

  • Bachelor's degree (required) in life sciences, biology, chemistry, engineering, pharmacy, or related field; Master's a plus
  • 3+ years of laboratory experience, including experience with audits, compliance systems, and regulatory submissions.
  • Strong knowledge of key regulations and standards: FDA QSR (21 CFR Part 820/211), ISO 13485/9001, EU MDR/IVDR, GMP, ICH guidelines, etc.
  • Working knowledge of relevant regulatory frameworks
  • Professional certification is a plus (i.e, Regulatory Affairs Certification – RAC, ASQ Certified Quality Auditor – CQA).
  • CLS Generalist or CGMBS license preferred
  • Proven knowledge of quality assurance terminology, software, methods, and tools.
  • Previous experience with Laboratory Information Management Systems is preferred.
  • Proficient in QMS software (i.e. MediaLab, TrackWise, MasterControl or similar)
  • Strong analytical, problem-solving, and decision-making skills.
  • Experience in compliance and/or regulatory and knowledge of laboratory standards and regulations
  • Experience with Microsoft Office Suite; Word, Outlook, Excel
  • Excellent written and verbal communication skills for agency interactions, technical writing, and cross-functional collaboration.
  • Able to effectively present information and respond to questions from various stakeholders

Compensation (DOE): $80,000 - $95,000 annual salary

Not Specified
IT Strategy & Transformation Consultant
Salary not disclosed
Aliso Viejo 5 days ago
Pay rate: $62/hr Summary: Location: Remote Contract role We are seeking an experienced IT Strategy, Operating Rhythm & Transformation Consultant to support our team in diagnosing current-state ways of working, identifying opportunities for improvement, and driving execution of operating rhythm and governance/ways of working changes.

Responsibilities: Conduct structured discovery sessions and interviews to understand the current operating model, processes, decision flows, and team interactions.

Identify pain points, gaps, inefficiencies, and root causes across people, process, technology, and governance.

Synthesize qualitative and quantitative data into clear insights and problem statements.

Develop options, hypotheses, and recommendations for operating model adjustments and workflow enhancements.

Redesign or propose changes to the operating rhythm, including cadences, governance, decision-making forums, and cross-functional touchpoints.

Translate insights into strategic frameworks and clear narrative storylines.

Partner with leaders and teams to implement agreed-upon operating model and rhythm changes.

Support rollout of new processes, meeting structures, communication norms, and accountability mechanisms.

Monitor progress, surface risks, and adjust implementation plans as needed.

Facilitate workshops, working sessions, and alignment forums to gather input, build consensus, and drive decisions.

Act as a thought partner to leadership and cross-functional teams, bringing structure and clarity to ambiguous discussions.

Produce high-quality presentations, analyses, frameworks, and materials that communicate insights and recommendations clearly and persuasively.

Create documentation that supports adoption and sustainability of new operating rhythms and processes.

Required Skills: 5–10 years of experience in management consulting, strategy, operating model design, organizational effectiveness, or related roles.

Strong analytical and strategic thinking skills with the ability to structure ambiguous problems.

Excellent communication, facilitation, and storytelling abilities.

Demonstrated experience running discovery sessions, identifying operational issues, and designing improved operating rhythms.

High proficiency in creating executive-ready materials (e.g., decks, frameworks, narrative documents).

Strong stakeholder management and collaboration skills across multiple levels of an organization.

Ability to work independently, manage deadlines, and drive work forward with minimal oversight.

Preferred Skills: Experience with organizational design, business process redesign, or enterprise transformation initiatives.

Background in tech, product, or cross-functional operating models (optional).

Familiarity with change management practices and adoption strategies.
Not Specified
Tax Manager
✦ New
🏢 RSI
$140,000
Irvine, California 1 day ago
REIT Publicly Traded Company Tax Manager – Income Tax Planning & Compliance Compensation: $140k-$160k annual salary depending on experience and bonus Our client is a growing Real Estate Firm seeking an experienced Tax Manager to support income tax planning, compliance, and risk management across corporate, partnership, and REIT structures.

The Tax Manager will lead income tax planning, compliance, and risk management across corporate, partnership, and REIT structures, ensuring the company’s tax position is optimized, compliant, and aligned with business objectives.

This role serves as a key internal tax authority, partnering closely with crossfunctional teams and external advisors on complex tax matters, audits, and strategic transactions.

Key Responsibilities Manage external advisors in the preparation, review, and timely filing of federal, state, and local corporate, partnership, and REIT income tax, franchise, and information returns Develop and implement tax planning strategies to minimize overall tax exposure and optimize tax function costs Oversee REIT qualification matters, including REIT testing and ongoing compliance Support tax due diligence for acquisitions and assist with tax aspects of disposition transactions Manage indirect tax filings and payments, including B&O tax, gross receipts tax, and business licenses Support taxable REIT subsidiary (TRS) activities, including quarterly tax provisions, intercompany transactions, income and service allocations, tax credit tracking, and annual overhead surveys Assist with income tax audits and respond to tax notices and inquiries Qualifications Bachelor’s degree 5+ years of progressive experience in tax planning and compliance involving corporate, partnership, and REIT structures CPA certification preferred Big 4 public accounting experience preferred Strong technical knowledge of partnership taxation required; solid understanding of corporate and California tax, REIT qualification, TRS transfer pricing, and U.S.

GAAP income tax reporting
Not Specified
Business & Construction Litigation Attorney | High-Exposure Matters | Remote
Salary not disclosed

Are you an experienced litigation attorney with a background in construction or complex business disputes who is seeking a fully remote role without sacrificing the quality or sophistication of your work? Do you want to collaborate with seasoned litigators on high-exposure matters while enjoying the flexibility of a remote practice? Are you looking for a firm that values excellence, trust, and long-term professional growth?

If so, this opportunity may be an excellent fit.

Scion Legal has been engaged to lead a confidential search on behalf of a respected and well-established multi-office law firm with a strong presence across the Southwest and Western United States. The firm is seeking a Construction and Business Litigation Attorney to support its Irvine, California office, with the role structured as fully remote.

LEGAL OPPORTUNITY OVERVIEW

This is a compelling opportunity for a motivated and detail-oriented attorney with 2 to 7 years of experience to join a sophisticated construction and business litigation practice in a fully remote capacity. Attorneys in this group handle complex, high-value matters and work closely with experienced partners, clients, and insurance carriers across a wide range of industries and jurisdictions.

Despite the remote structure, attorneys are fully integrated into case teams and entrusted with meaningful responsibility across all phases of litigation.

WHAT YOU WILL DO

  • Represent clients in complex construction and business litigation matters
  • Handle disputes involving design professionals, contractors, manufacturers, developers, and property owners
  • Draft and argue motions, pleadings, and discovery responses
  • Participate in depositions, mediations, arbitrations, trials, and appellate matters
  • Provide strategic counsel to clients and insurers throughout the lifecycle of construction projects, including claims guidance during active design and construction
  • Work on matters involving large-scale infrastructure, public works, and commercial developments such as transportation projects, healthcare facilities, hospitality properties, utilities, and residential developments
  • Collaborate remotely with partners and litigation teams while maintaining a high level of responsiveness and professionalism

WHAT YOU BRING

  • J.D. from an ABA-accredited law school
  • Active bar membership in good standing in at least one U.S. jurisdiction
  • 2 to 7 years of experience in construction law, complex litigation, or business litigation
  • Strong legal writing, analytical, and advocacy skills
  • Prior experience working with insurance carriers or insured clients is strongly preferred
  • Ability to manage matters independently in a remote environment while contributing effectively to a team-based practice

COMPENSATION AND REMOTE STRUCTURE

  • Base Salary Range: $130,000 to $190,000, depending on experience and overall fit
  • Fully remote role aligned with the Irvine, California office
  • Exposure to sophisticated, high-value litigation and nationally significant construction projects
  • Collaborative culture with experienced trial attorneys and meaningful mentorship
  • Clear long-term growth and advancement potential

This is a rare opportunity to join a well-regarded construction and business litigation practice while enjoying the flexibility of a fully remote role tied to a premier Southern California office.

ABOUT OUR SEARCH FIRM:

Scion Staffing is a national, award-winning staffing firm! Since 2006, we have had the pleasure of successfully placing thousands of talented professionals with amazing career opportunities. Through our innovative team building and recruiting solutions, we bridge the gap in executive leadership searches, direct hire recruiting, interim leadership placement, and temporary professional staffing.

We are proud to be part of the Forbes lists of the Best Recruitment Firms and the Best Executive Search Firms in America. Additionally, Scion has been recognized as a ClearlyRated Best of Staffing firm as well as a top recruitment firm by The Business Times. Additional information about our firm can also be found online.

Scion Staffing, Inc. is an equal opportunity employer and service provider and does not discriminate based on race, religion, gender, gender identity, national origin, citizenship status, sexual orientation, disability, political affiliation or belief, or any other protected class. We are committed to the principles of Equal Opportunity Employment and are dedicated to making employment decisions based on merit and value, for ourselves, our client companies, and the candidates we represent.

For opportunities located in a region that have enacted fair chance, arrest or conviction-based employment ordinances, Scion Staffing proactively follows the enacted guidance and considers for employment all qualified applications with arrest and conviction records. We engage in socially conscious business practices and believe that diverse, inclusive, and non-biased talent and recruitment processes are foundational to the success of Scion as well as every client organization with whom we partner.


Remote working/work at home options are available for this role.
Not Specified
Senior Associate Attorney
✦ New
Salary not disclosed
Irvine, CA 1 day ago

Senior Associate Attorney

Reports to: General Counsel


Essential Functions

  • Support and coordinate real estate closings, including review of closing documentation, settlement statements, payoff calculations, title matters, and post-closing issue resolution.
  • Work closely with the Legal Department, Compliance, Capital Markets, Servicing, and Asset Management teams to ensure special asset strategies align with Archwest’s legal, regulatory, and investor requirements.
  • Ensure internal and external compliance across all special asset activities, including adherence to federal and state regulatory requirements (licensing, foreclosure laws, bankruptcy rules, AML, privacy, and ECOA considerations).
  • Assist with regulatory examinations, audits, and investor reviews by maintaining audit-ready documentation and responding to inquiries related to special assets and distressed loans.
  • Support capital markets initiatives by providing data, analysis, and documentation related to special asset performance, warehouse lending facilities, securitizations, and financing structures.
  • Establish and maintain operational reporting to identify performance trends, service-level gaps, risk exposure, and root-cause servicing issues.
  • Implement controls, risk-mitigation procedures, and process improvements to reduce legal, operational, and compliance risk.
  • Partner with senior management to support long-term planning, strategy development, and execution based on market conditions, regulatory changes, and portfolio performance.
  • Oversee policy and procedure development and enhancements related to special assets, loan servicing, workouts, and enforcement actions.
  • Manage special assets to achieve the highest and best outcome, including loan resolution, refinance, reinstatement, forbearance, foreclosure, bankruptcy, loss mitigation, liquidation, note sales, and structured workouts.
  • Oversee complex real estate–related transactions, including distressed loan workouts, deed-in-lieu transactions, REO strategies, loan modifications, restructurings, and asset dispositions.
  • Respond to internal, client, investor, and borrower escalations related to distressed assets and complex transactions.
  • Appropriately assess legal, regulatory, and operational risk when making business decisions.


Competencies/Skills

  • Strong working knowledge of real estate transactions, loan workouts, and distressed asset resolution.
  • Demonstrated understanding of regulatory compliance frameworks affecting mortgage lending and servicing.
  • Moderate experience across default servicing and special asset functions, including collections, loss mitigation, foreclosure, bankruptcy, REO, claims, and default compliance.
  • Experience supporting or working with warehouse lending facilities and collateral enforcement is a strong plus.
  • Strong analytical and financial analysis skills with the ability to evaluate risk and structure solutions.
  • Excellent written and verbal communication skills with the ability to interact effectively with attorneys, regulators, investors, borrowers, and internal stakeholders.
  • Ability to manage multiple priorities in a fast-paced, highly regulated environment.
  • Strong attention to detail with an organized, process-driven mindset.
  • Collaborative team player with the ability to work cross-functionally while exercising sound judgment and discretion.


Education and Experience

  • Juris Doctor (JD) required.
  • Active California Bar license required.
  • Bachelor’s degree or equivalent professional experience required.
  • 3+ years of experience in special assets, mortgage operations, loan asset management, real estate transactions, legal operations, or related financial services.
  • Highly preferred experience includes:
  • Real estate closings and loan workouts
  • Distressed debt and enforcement actions
  • Warehouse lending facilities
  • Regulatory compliance, audits, or examinations
  • Experience working closely with legal, compliance, capital markets, and servicing teams strongly preferred.


Accessibility:

At Archest, we will make reasonable accommodation to enable individuals with disabilities to perform essential functions. Please just let us know by contacting us at


Compensation: salary +annual bonus ($175,000-$225,000)

Not Specified
Executive Sales Representative
Salary not disclosed
Irvine, CA 5 days ago

This role requires consistent daily prospecting and outreach to healthcare organizations to develop new client relationships.


Position Summary:

The Healthcare Staffing Sales Executive is responsible for driving new business development and managing client relationships within an assigned territory. This role focuses on identifying healthcare organizations that need staffing support and presenting MediQuest staffing services. This position requires strong prospecting skills, the ability to build long term partnerships, and a consultative approach to selling healthcare workforce solutions.


Responsibilities:

• Proactively identify and develop new healthcare clients within hospitals, healthcare systems, medical groups, and outpatient clinics

• Build a consistent pipeline of new clients through daily outreach and relationship building

• Schedule meetings with decision makers including HR leaders, Talent Acquisition professionals, Administrators, Procurement, and Healthcare Executives

• Conduct sales presentations that highlight MediQuest healthcare staffing and medical staffing services

• Provide pricing proposals and negotiate service agreements with new and existing clients

• Build and maintain strong client relationships to ensure long term partnerships and repeat business

• Maintain disciplined sales activity including prospecting, follow-up, and CRM documentation

• Collaborate closely with recruiting teams to ensure successful candidate placements and long-term client satisfaction

• Manage a consistent sales pipeline through CRM activity and territory planning

• Maintain a high level of responsiveness and service to healthcare clients


Traits That Lead to Success:

• Comfortable initiating conversations with new contacts and asking for meetings

• Persistent and resilient when prospecting and developing new relationships

• Organized and disciplined in maintaining consistent follow-up with prospects

• Naturally curious and consultative when learning about healthcare workforce challenges

• Ability to build credibility and trust with healthcare administrators and clinical leaders

• Strong listening ability and curiosity to uncover a client’s workforce challenges, allowing you to tailor staffing solutions that address their specific needs


Qualifications:

• Bachelor’s degree preferred or equivalent professional experience

• Two to three years of sales experience preferred

• Experience in healthcare or medical staffing sales, or business development in healthcare preferred

• Experience selling to hospitals, medical groups, or healthcare organizations is a plus

• B2B sales experience, preferably selling a service

• Strong communication and relationship building skills

• Highly organized with strong time management abilities

• Self-motivated and able to manage a sales territory independently

• Comfortable with prospecting, cold outreach, and networking

• Proficiency with CRM systems and standard business software


Compensation and Benefits:

• Competitive base salary plus commission structure

• Base salary: $70,000 – $90,000 depending on experience

• Uncapped commission structure based on new business development and client growth

• Quarterly New Client Bonuses

• Annual Bonus for exceeding Gross Margin target

• Opportunity to grow within an established healthcare staffing organization

• Strong recruiting and operational support

• Established brand with over 50 years in the staffing industry


About MediQuest Staffing:

MediQuest Staffing, a division of Kimco Staffing Services, connects healthcare organizations with skilled professionals who support patient care and clinical operations. Since 1965, MediQuest has partnered with hospitals, medical groups, outpatient clinics, and healthcare organizations to provide reliable healthcare recruiting and staffing solutions.

Not Specified
Strategic Account Director
🏢 RIS Rx
Salary not disclosed
Irvine, CA 2 days ago

Strategic Account Director

Irvine, CA (on-site/hybrid/remote)



Role Overview


As Strategic Account Director, you will lead RIS Rx’s largest and most complex client programs, driving enterprise-level partnerships and ensuring operational excellence. This role is built for a dynamic, analytically driven leader who thrives in managing highly complex products, where success is defined by data integrity, operational precision, and cross-functional execution.



Core Responsibilities


Enterprise Account Ownership

  • Act as the primary enterprise account owner for RIS Rx’s manufacturer programs.
  • Own the overall client relationship, including executive-level communication, escalation management, and long-term account health.
  • Ensure alignment between client objectives and RIS Rx’s operational, analytic, and product capabilities.

Cross-Functional Leadership

  • Serve as the executive relationship lead across Client Success, Implementations, Product, Analytics, and Operations teams.
  • Drive structured execution across all workstreams, ensuring clarity of ownership, timelines, and deliverables.
  • Partner closely with internal leadership to align account strategy, resourcing, and performance expectations.

Program Oversight & Quality Control

  • Provide oversight to ensure high client satisfaction and sustained program performance, including accurate claims, enrollment, and financial reporting.
  • Maintain rigorous quality control standards while ensuring operational readiness and scalability for large manufacturer programs.
  • Review and challenge data outputs prior to client delivery, ensuring accuracy, defensibility, and narrative clarity.


Ideal Backgrounds


Healthcare Consulting

  • Experience advising pharmaceutical manufacturers, payers, or providers on commercial, access, or affordability programs.
  • Comfortable operating in ambiguous environments and translating complex findings into clear recommendations.

Enterprise SaaS Account Management

  • Ownership of large, complex client relationships where success depends on analytics, process design, and cross-functional coordination rather than pure sales tactics.

Financial Services

  • Experience supporting banks, payments, or benefit-administration tools requiring precise Excel-based modeling, reconciliation, and large-file validation.



Across all backgrounds, candidates must demonstrate the ability to interpret messy, real-world datasets and convert them into actionable operational decisions.


Required Skills & Qualifications


  • 7+ years of experience in account management, consulting, or enterprise client success within healthcare, SaaS, or financial services.
  • Proven experience functioning as the key client sponsor for operationally complex, data-intensive products.
  • Advanced Excel expertise, including:
  • Dynamic formulas
  • Pivot tables
  • XLOOKUP and complex data reconciliation
  • Large-file validation and financial modeling
  • Exceptional ability to translate complex datasets into clear operational narratives for both internal teams and external stakeholders.


Leadership Attributes


  • Consulting-style mindset: structured, and comfortable challenging assumptions and data prior to external sharing.
  • Enterprise-level communicator who builds trust through analytic rigor and operational credibility.
  • High-EQ leader capable of operating as a junior executive sponsor for RIS Rx’s most important client relationships.



Preferred Qualifications


  • MBA or degree in economics, analytics, finance, or a related field.
Not Specified
Client Advisor, South Coast Plaza
🏢 RIMOWA
Salary not disclosed
Costa Mesa, CA 2 days ago

POSITION:

RIMOWA is seeking a highly accomplished and passionate Client Advisor. The Client Advisor is responsible for driving sales through exceptional client service, strong product knowledge, and deep understanding of the luxury retail environment. This role focuses on building lasting client relationships, delivering an outstanding in‑store experience, and contributing to the overall success of RIMOWA while serving as a true brand ambassador.


YOUR RESPONSIBILTIES:

Sales

  • Consistently achieve and surpass individual sales objectives, directly contributing to the store’s overall commercial success and prestige.
  • Serve as a true brand ambassador, conveying RIMOWA’s storied heritage, iconic designs, engineering, and uncompromising craftsmanship.
  • Curate and cultivate an exclusive and loyal client portfolio, building enduring relationships and driving sustained repeat business through personalized engagement, client appointments, and events.
  • Actively support and inspire colleagues, fostering a sophisticated, collaborative, and high-performance sales environment.

Customer Service

  • Embody the RIMOWA brand ethos at all times, presenting yourself with impeccable professionalism.
  • Deliver a seamless, white-glove post-purchase experience by meticulously managing client follow-ups, repairs, and service requests with discretion and care.
  • Anticipate client needs through an intimate knowledge of the brand’s history, new product launches, and the competitive luxury landscape.
  • Create memorable, elevated moments for every client, ensuring each interaction reflects the refinement synonymous with RIMOWA.

Operations

  • Execute all POS transactions with precision and efficiency.
  • Confidently open and close the store register in full compliance with company policies.
  • Participate proactively in inventory management while upholding the highest standards of loss prevention.
  • Maintain exceptional visual merchandising, ensuring the store consistently reflects a polished, luxurious, and inviting aesthetic.
  • Always uphold immaculate store presentation and operational readiness.


PROFILE:

  • Proven success in a premium or luxury retail environment
  • Demonstrated expertise in developing, nurturing, and retaining a discerning clientele; an established luxury client book is highly desirable.
  • Impeccable personal presentation with exceptional communication skills
  • Strong problem-solving capabilities, a refined attention to detail.
  • A deep appreciation for luxury craftsmanship, travel and elevated lifestyles.
  • Flexible availability, including evenings, weekends, and holidays.
  • Able to regularly lift and handle Items up to 20 lbs.
  • Multilingual In Spanish, French, Portuguese, and/or Mandarin a plus.
Not Specified
Electronics Lab Technician
✦ New
🏢 Belcan
Salary not disclosed
Tustin, CA 1 day ago

Job Title: Electronics Lab Technician

Location: Tustin, CA

Zip Code: 92780

Duration:4+ Months


Qualifications

* 2+ years of technician work experience in electronics/engineering labs

* Technology/Technician degree or equivalent experience

* Electric vehicle experience a plus

* Basic electrical understanding

* Excellent soldering and harnessing skills

* Familiar with test equipment such as multimeters, oscilloscopes, eloads, etc.

* Strong technical ability

* Ability to solder fine pitch ICs and 0402 components.

* Experience with MS office tools (Outlook/Excel/Word/PowerPoint/Project)

* Familiarity with Jira tools is a plus

* Python Scripting is a plus

* IPC-610, IPC-620, IPC-7711, IPC-7721 or J-STD-001 certifications are a plus

Not Specified
Director of Service Operations
✦ New
Salary not disclosed
Irvine, CA 1 day ago

Seeking an experienced Director of Service Operations to lead and elevate national service performance. This role is responsible for delivering exceptional customer support, optimizing field operations, and ensuring strong alignment between internal teams and an external dealer service network.


Key Responsibilities

  • Lead, mentor, and develop the service organization, including technical support, dispatch, warranty, coordination, training, and field service teams.
  • Oversee national day-to-day service operations to ensure timely, high-quality customer support and field response.
  • Own warranty claim processes, root-cause analysis, and corrective action initiatives to improve product reliability and customer satisfaction.
  • Direct parts, dispatch, and service coordination functions to optimize scheduling, resource allocation, and issue resolution.
  • Establish and lead service training programs supporting continuous development of customer service and technical personnel.
  • Drive operational excellence through KPI development, performance tracking, and implementation of standardized operating procedures.
  • Partner closely with engineering, production, and sales teams to translate customer feedback into product and process improvements.
  • Strengthen relationships with a nationwide dealer service network, ensuring alignment on performance expectations, training, and service standards.
  • Deliver executive-level reporting on service performance, trends, risks, and improvement opportunities.
  • Foster a culture of accountability, collaboration, and customer-first execution across the service organization.


Qualifications & Experience

  • 5–10 years of leadership experience managing service or technical support organizations within manufacturing, automotive, industrial equipment, or related technical environments.
  • Demonstrated success leading cross-functional service teams in fast-paced, customer-driven organizations.
  • Strong understanding of field service workflows, warranty management, parts operations, and customer service best practices.
  • Proven ability to analyze performance data, establish measurable goals, and drive operational accountability.
  • Excellent leadership, communication, and stakeholder influence skills.
  • High emotional intelligence with a coaching-oriented leadership style.
  • Technical aptitude related to electrical, mechanical, or charging systems strongly preferred.
  • Passion for building scalable service organizations and delivering exceptional customer experiences.
Not Specified
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