Engineering Structures Jobs in Brookfield

We are Generac, a leading energy technology company committed to powering a smarter world.

Over the 60 plus years of Generac’s history, we’ve been dedicated to energy innovation. From creating the home standby generator market category, to our current evolution into an energy technology solutions company, we continue to push new boundaries.

We are seeking a Maintenance Supervisor to join the team at our new manufacturing facility in Sussex, WI!

The Maintenance Supervisor is responsible for preventative maintenance, property, plant, and equipment. This role ensues the infrastructure provides a safe workplace environment, delivering efficient services, and high customer service levels. Success in this role is defined by optimizing preventative maintenance, property, plant, equipment, environment, health, safety, and capital expenditure. This will be measured by the ability to optimize growth efficiencies – synergies, scale and scope.

Essential Duties & Responsibilities:

• Senior machine operator of all equipment in maintenance shop.
• Repair or replace in-process production equipment, in response to requests.
• Welding and fabrication of machines, guarding, structures and holding mechanisms.
• Develop machine design.
• Recommend incorporation of new technology for company application where feasible and practical.
• Develop, Review and estimate design costs including equipment, installation, labor, materials, preparation, and other related costs.
• Collaborate with outside contractors for servicing/repair of all maintenance shop machines that are on a scheduled PM program.
• Manage all consumables needed for maintenance shop use.
• Act as SAP Super User within functional area as assigned.
• Supervise and coordinate activities of team.
• Develop written programs/procedures for maintenance shop activities.
• Select, coach and develop staff. Set clear expectations to inspire and motivate the team. Manage performance-- recognizing achievement, providing feedback and administering progressive discipline when necessary

Minimal Qualifications:

• Bachelor’s or equivalent experience
• 2 years of maintenance experience in an operational environment
• 2 years of experience leading teams, developing people or organizing tasks.

Preferred Qualifications:

• Previous experience using SAP or equivalent ERP system (Oracle, JD Edwards, Microsoft Dynamics) and Microsoft Office.
• Formal leadership or team development training.
• Experience in Lean or Demand Flow principles.

Knowledge, Skills, & Abilities:

• Accountability – Demonstrated skill in Drive for Results, Action Oriented, and Perseverance.
• Transparent Communication – Demonstrated skill in Written Communications and Presentation Skills.
• Inspire, Motivate and Recognize - Demonstrated skill in Motivating Others, Negotiation, Building Effective Teams, and Managing Vision and Purpose.
• Conflict Management & Resolution – Demonstrated skill in Conflict Management, Managerial Courage, Standing Alone, Confronting Direct Reports, and Command Skills.
• Giving Feedback – Demonstrated skill in Developing Direct Reports, Delegation, Directing Others, and Informing.
• Change Management – Demonstrated skill in Process Management, Managing Through Systems, Lean/Re-Engineering, Sizing Up People, Hiring and Staffing.
• Demonstrated skills to understand mechanical and electrical principles, machine functionality, drawings and schematics.
• Relationship Building & Trust – Demonstrated skill in Approachability, Interpersonal Savvy, Caring about Direct Reports, Compassion, Fairness to Direct Reports, Listening and Ethics & Values.

To officially apply for this role, please visit our Careers Page: Demands: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 - 50 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Occasional travel.

“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.”

Do you love to travel? Passionate about serving as a brand ambassador? Feel fulfilled by solving technical challenges? Our field service team specializes in keeping our machine performance strong. Our team is dedicated to staying calm while acting quickly, finding solutions, and exceeding customer expectations.

We offer rewarding, challenging opportunities throughout the world, across multiple packaging segments. If you are energized by providing best-in-class customer experiences and strive for advanced technical skills, we want to talk to you.

Do we have your attention? Keep reading.

TechniBlend is looking for a self-starter, ambitious Field Service Technician to deliver world-class technical customer service and support. This person will work directly within the Technical Service Group and manage multiple customers and projects. Service Technicians frequently correspond with customers; maintain oversight on equipment, service machinery, and travel to customer facilities. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability.

Are you passionate about this work?

• Support TechniBlend (OEM) equipment and systems at customer production facilities.

• Diagnose and troubleshoot mechanical, electrical and controls technical errors with

equipment and determine and execute proper solutions.

• Remotely monitor the effectiveness and performance of equipment via remote access

software and direct communication with customers.

• Conduct testing and commissioning of control systems, ensuring functionality, reliability,

and safety.

• Perform modifications, upgrades, and routine maintenance to existing equipment to meet

customer needs and requirements.

• Provide best-in-class service with customers and collaborate professionally fellow

technical service and engineering personnel.

• Provide training to the customers on equipment operations and maintenance procedures.

• Produce timely, accurate and detailed service reports.

• Comprehend customer requirements and make appropriate recommendations and

modifications as required.

• Manage field service appointments and customer troubleshooting requests through

Salesforce – Field Service Lightning.

• Ability to manage travel and expenses through expense management software while

following company policies.

What’s in it for you?

There's no monopoly on innovative ideas or limits to how far you can advance with our team. We offer an open, communicative environment that fosters individual initiative. We pride ourselves in being a company where people are happy and choose to build a career.

In addition to growth opportunities, as a ProMach employee, you receive more than just a paycheck. Total compensation includes your salary, comprehensive medical/dental programs, as well as life insurance, a generous paid time off program, and a retirement savings plan with a company match. And because we understand the importance of feeling protected, there is no waiting period for benefits – you are eligible on your first day of employment!

If this sounds like you, we want to connect!

• Proven field service and technical service experience and aptitude

• Ability to troubleshoot, test, repair and service technical equipment

• Ability to work flexible shifts and adapt to changing work schedules

• Willingness to travel up to 70% of the time (primarily domestic / USA)

• Ability to work extended hours and weekends

• Able to effectively organize, schedule, and carry out work assignments with minimal supervision

• Read and interpret technical manuals, blueprints, diagrams

• Understanding of the safe operation of hand tools and power equipment

• Effective communication skills, verbal as well as written

• Well-developed skills in problem solving and troubleshooting

• Broad technical knowledge of process and/or industrial automation

• Mechanical aptitude and ability to perform mechanical and physical tasks

• Ability to support customers during and after hours on a scheduled basis

ADDITIONAL SKILLS:

• Brewing, Food & Beverage processing equipment experience a plus

• Ambitious, fun & flexible

• Organized, with strong time management skills and a strong work ethic

• Technical curiosity is critical

• High attention to detail

EDUCATION AND EXPERIENCE:

• Requesting (not required) 3 to 5 years of experience in installation, industrial maintenance,

and troubleshooting of processing systems preferred.

• Associates or technical degree in engineering or related field required. – Prefer higher

level education in engineering, electronics, programming, etc.

• Proficient knowledge of mechanical, electrical and process systems used in the brewing,

food & beverage production industry.

• Experience with various control systems and PLCs (Programmable Logic Controllers),

especially Rockwell Automation / Allen-Bradley systems.

• Experience with mechanical process equipment such as pumps, valves, meters and other

components.

• Computer knowledge: Microsoft Office, Excel and Word, Salesforce, Syteline

Pro Mach, Inc. was named to the Inc. 5,000 list of the fastest growing private companies in the U.S. seven times. We continue to introduce innovative products, enter new markets, expand our global presence, and actively acquire new capabilities.

We have the rewards, opportunities, and the market strength of a large organization combined with the entrepreneurial culture of a small, fast-paced company. You will enjoy the benefits of working with a growing company that competes globally with the personal touch and feel of a smaller company where you can make an impact every day.

Curious about life at ProMach? Follow us on LinkedIn, Twitter, and Instagram!

ProMach is an Equal Opportunity Employer. Pro Mach uses E-Verify to verify employment eligibility of all new hires to work in the United States. Pro Mach is a drug-free workplace.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

#TEC #INTEC

We are Toshiba. We have an unwavering drive to make and do things that lead to a better world.

At Toshiba, we commit to raising quality of life for people around the world, ensuring progress that is in harmony with our planet. Our core values include: Do the Right Thing, Look for a better way, Always consider the impact and Create Together.

Toshiba America Energy Systems Corporation (TAES) provides energy industry solutions – new equipment, retrofits, maintenance, outage planning and more – for current and future power generation needs in the Americas, including thermal, hydro and nuclear power plants.

Position Summary

We are seeking a Project Manager, New STG to work out of our West Allis, WI office (hybrid option available). The Project Manager will be responsible for managing the planning, coordination, and execution of New Steam Turbine Generator (STG) projects, including design, manufacturing, installation, and commissioning phases. This role will involve direct collaboration with Toshiba Japan, customer representatives, and EPC firms throughout the lifecycle of multi-year plant design and construction projects. The Project Manager will manage project documentation, financial reporting, and contract deliverables through all phases of the project.

Essential Duties

• Collaborate with Toshiba Japan and EPCs to plan and execute STG projects, ensuring alignment with customer expectations and contractual obligations.
• Coordinate and manage project documentation and deliverables using a formal Product Data Management (PDM) system.
• Thoroughly review, interpret, and manage contract terms and deliverables to ensure full understanding of project obligations, exclusions, and scope boundaries.
• Work with Toshiba Japan to plan, organize and direct project activities:
• Provide timely planning response from award through execution.
• Coordinate internal and external staffing and resource assignments.
• Update formal transmittals and recordkeeping.
• Budget updates and milestone tracking for invoicing and progress reporting.
• Serve as the primary liaison between customers, Toshiba Japan, and internal teams to facilitate project activities.
• Monitor and manage project timelines and budgets.
• Communicate work and schedule requirements across sales, engineering, field teams, suppliers, and vendors.
• Provide ongoing updates to stakeholders regarding progress, scope changes, and material/work status.
• Travel to customer site and Toshiba factory periodically as required.

Travel

Up to 15%

Education and Required Experience

• Bachelor Degree in Engineering or related field.
• 5 plus years’ experience in Mechanical Engineering, within a new construction or service environment, preferably in the power generation industry.
• Project Management experience required.
• Above average verbal and written communications skills, including: organization and direction of technical personnel, experience in procedure and process documentation and technical report writing.
• Expert project planning with utility outage or construction experience and solid organizational skills in a multi-tasking environment are essential.
• Proficiency in Microsoft Office and MS Project.
• Familiarity with product and document management, including PDM systems is preferred.

Physical Requirements (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.)

The employee must be able to lift up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include Close vision, Distance vision and Ability to adjust focus. While performing the duties of this Job, the employee is regularly required to sit and talk and hear. The employee is frequently required to walk. The employee is occasionally required to stand; use hands to finger, handle, or feel and reach with hands and arms.

Work Environment

The majority of this work takes place in an office and the work environment is that of a typical office environment in a manufacturing setting where noise levels are usually moderate. Frequently the employee will interact with personnel in the plant where he/she may be exposed to higher noise levels.

Additional Info

Toshiba employees enjoy a comprehensive compensation and benefit package including an annual bonus, a generous 401k match, health and wellness programs as well as generous time off.

Toshiba is an Equal Opportunity Employer.

We are Toshiba. We have an unwavering drive to make and do things that lead to a better world.

At Toshiba, we commit to raising quality of life for people around the world, ensuring progress that is in harmony with our planet. Our core values include: Do the Right Thing, Look for a better way, Always consider the impact and Create Together.

Toshiba America Energy Systems Corporation (TAES) provides energy industry solutions – new equipment, retrofits, maintenance, outage planning and more – for current and future power generation needs in the Americas, including thermal, hydro and nuclear power plants.

Position Summary

We are seeking a Mechanical Field Service Manager to work out of our West Allis, WI office.The Mechanical Field Service Manager is responsible for the planning and execution of customer maintenance outages within the North American Toshiba fleet as well as Other OEM Steam Turbines and Generators. This role directly manages Toshiba’s domestic Field Service Technical Advisors and Site Managers, while working closely with supporting services such as craft labor, subcontractors, and commercial operations. Key responsibilities include ensuring safety, quality, on-time delivery, budget adherence, and customer satisfaction through direct involvement in outage planning and execution. This role supports opportunity development in collaboration with sales, engineering, and proposal teams, and is responsible for building all outage schedules and cost estimates during project bidding. They oversee outage execution, manage project tracking to budget, ensure compliance with customer requirements, and drive standardized completion of outages. Additionally, the role promotes continuous improvement in training and development within Field Services processes through the established TA Training Program.

Essential Duties

• Collaborate closely with Toshiba Sales and Marketing to develop future opportunities for Field Services.
• Work with Toshiba Engineering to manage planned work scopes in alignment with fleet recommendations, provide practical and timely disposition of discovery work, and implement technological improvements to processes.
• Manage all aspects of the Field Service department, including employee safety, execution quality, on-time delivery, outage planning, resource and outage scheduling, department budgeting, performance appraisals, personnel development, and subcontractor coordination.
• Direct the development of estimates, specifications, and maintenance/work packages that define work scope and resource requirements for outage projects.
• Develop necessary performance plans and budgets to ensure adequate funding and staffing in support of the Company’s goals and objectives for maintenance services.
• Establish cost control and review measures to monitor outage performance and ensure expenditures are prudent and within budget.
• Continuously identify and refine the proposal process to reduce quote cycle time.

Travel

• Project Travel required, up to 25% during outage season.

Education and Required Experience

• 10 years’ experience in field service operations with experience in steam turbine and generator equipment maintenance and service.
• Strong initiative and self-motivation.
• Experience in managing a remote team.
• Solid engineering and commercial judgment skills.
• Strong analytical skills to prioritize work and troubleshoot issues efficiently.
• Advanced level of planning and organizational skills.
• Above average verbal and written communications skills, including: directing personnel, report writing, communication with all levels of stakeholders both internal and external.
• Experience in effective procedure and process execution.
• Experience with the use and application of ERP systems.
• Proficiency in Microsoft Office (Word, Excel, and Power Point) and knowledge of document management concepts and computer-based document management systems is needed. Familiarity with Microsoft Project is highly desired.

Physical Requirements (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.)

While performing the duties of this job, the employee is regularly required to talk or hear and stand. The employee is occasionally required to walk, use hands to finger, handle or touch, stoop, kneel, climb, balance, crouch or crawl. The employee must occasionally lift and /or move up to 25 lbs. and rarely lift and/or move up to 50 lbs. The specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment will vary depending on the customer’s facility and the work to be performed.

Work Environment

While performing the duties of this job, the employee regularly travels to customer sites and is exposed to outdoor weather conditions, work near moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and risk of electrical shock. The work within a customer’s facility is regularly loud and can often be extremely loud.

Additional Info

Toshiba employees enjoy a comprehensive compensation and benefit package including an annual bonus, a generous 401k match, health and wellness programs as well as generous time off.

Toshiba is an Equal Opportunity Employer.

We are Toshiba. We have an unwavering drive to make and do things that lead to a better world.

At Toshiba, we commit to raising quality of life for people around the world, ensuring progress that is in harmony with our planet. Our core values include: Do the Right Thing, Look for a better way, Always consider the impact and Create Together.

Toshiba America Energy Systems Corporation (TAES) provides energy industry solutions – new equipment, retrofits, maintenance, outage planning and more – for current and future power generation needs in the Americas, including thermal, hydro and nuclear power plants.

Position Summary

We are seeking a Project Manager, New STG to work out of our West Allis, WI office (hybrid option available).The Project Manager will be responsible for managing the planning, coordination, and execution of New Steam Turbine Generator (STG) projects, including design, manufacturing, installation, and commissioning phases. This role will involve direct collaboration with Toshiba Japan, customer representatives, and EPC firms throughout the lifecycle of multi-year plant design and construction projects. The Project Manager will manage project documentation, financial reporting, and contract deliverables through all phases of the project.

Essential Duties

• Collaborate with Toshiba Japan and EPCs to plan and execute STG projects, ensuring alignment with customer expectations and contractual obligations.
• Coordinate and manage project documentation and deliverables using a formal Product Data Management (PDM) system.
• Thoroughly review, interpret, and manage contract terms and deliverables to ensure full understanding of project obligations, exclusions, and scope boundaries.
• Work with Toshiba Japan to plan, organize and direct project activities:
• Provide timely planning response from award through execution.
• Coordinate internal and external staffing and resource assignments.
• Update formal transmittals and recordkeeping.
• Budget updates and milestone tracking for invoicing and progress reporting.
• Serve as the primary liaison between customers, Toshiba Japan, and internal teams to facilitate project activities.
• Monitor and manage project timelines and budgets.
• Communicate work and schedule requirements across sales, engineering, field teams, suppliers, and vendors.
• Provide ongoing updates to stakeholders regarding progress, scope changes, and material/work status.
• Travel to customer site and Toshiba factory periodically as required.

Travel

Up to 15%

Education and Required Experience

• Bachelor Degree in Engineering or related field.
• 5 plus years’ experience in Mechanical Engineering, within a new construction or service environment, preferably in the power generation industry.
• Project Management experience required.
• Above average verbal and written communications skills, including: organization and direction of technical personnel, experience in procedure and process documentation and technical report writing.
• Expert project planning with utility outage or construction experience and solid organizational skills in a multi-tasking environment are essential.
• Proficiency in Microsoft Office and MS Project.
• Familiarity with product and document management, including PDM systems is preferred.

Physical Requirements (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.)

The employee must be able to lift up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include Close vision, Distance vision and Ability to adjust focus. While performing the duties of this Job, the employee is regularly required to sit and talk and hear. The employee is frequently required to walk. The employee is occasionally required to stand; use hands to finger, handle, or feel and reach with hands and arms.

Work Environment

The majority of this work takes place in an office and the work environment is that of a typical office environment in a manufacturing setting where noise levels are usually moderate.Frequently the employee will interact with personnel in the plant where he/she may be exposed to higher noise levels.

Additional Info

Toshiba employees enjoy a comprehensive compensation and benefit package including an annual bonus, a generous 401k match, health and wellness programs as well as generous time off.

Toshiba is an Equal Opportunity Employer.

The Operations & Product Manager is responsible for overseeing day-to-day manufacturing, operational activities at the production facility, and product planning and delivery execution. This role ensures safe, efficient, and high-quality production of advanced energy storage and power systems, with a strong emphasis on technical product knowledge, process optimization, and cross-functional leadership.

The ideal candidate brings hands-on experience with complex electro-mechanical products—such as battery systems, power electronics, or energy storage solutions—and demonstrates strong mechanical and software aptitude to support continuous improvement, troubleshooting, and scalable operations.

Responsibilities

• Establish and monitor KPIs related to safety, quality, productivity, and efficiency
• Ensure production schedules, cost targets, quality standards, and on-time delivery goals are met
• Ensure compliance with all safety, environmental, and regulatory requirements
• Champion a strong safety culture and proactive risk mitigation
• Oversee quality systems, audits, corrective actions, and continuous improvement initiatives
• Translate product strategy into detailed requirements for prototyping and final development by engineering teams
• Collaborate closely with engineering, production, procurement, marketing, and sales teams in the development, QA, and release of products, and balance resources to ensure success for the entire organization
• Confident leader who can guide cross-functional teams in the creation of products that improve customer experience and grow market share.
• Analyze customer applications to assist in providing appropriate Exponential solution
• Provide technical assistance on battery and charger operation, maintaining expert level of product knowledge and applications
• Build, lead, and develop a high-performing operations team including managers and production staff

Qualifications Required

• BA/BS in Electrical, Mechanical or Manufacturing Engineering, Technical College degree, or equivalent experience
• 3-5+ years production management, product planning experience
• Proven facilitation, negotiation and change management skills
• Experience with Industrial Batteries (forklift truck batteries, AGV’s (automated guided vehicles), renewable energy or stationary backup power (Utility or UPS) – a plus
• Ability to interpret technical specifications and create technical drawings utilizing Auto CAD and Microsoft Office – a plus
• Ability to travel up to 15%

TOSHIBA AMERICA ENERGY SYSTEMS CORPORATION

Job Description

Job Title: Program Manager – New Steam Turbine Generator Controls

Business Unit: Thermal Services / New STG

Location: West Allis, WI (Hybrid / Travel as Required)

FLSA Status: Exempt

Manager Level: Individual Contributor

Reports To: Controls Director / Dotted Line to Director of New STG Projects

Job Summary

The Project Manager – Steam Turbine Generator Controls is responsible for planning, coordinating, and executing multiple concurrent, long-term controls projects in support of new Steam Turbine Generator installations. This role serves as the primary interface between customers, internal engineering teams, field services, suppliers, and Toshiba Japan, ensuring projects are delivered safely, on schedule, within scope, and in compliance with contractual, regulatory, and cybersecurity requirements.

In addition to project execution, this role is responsible for coordinating and supporting New Unit customer training and capability development related to turbine and generator control systems.

Project Management & Execution

• Manage multiple concurrent, long-duration Steam Turbine Generator controls projects from contract award through commissioning and closeout.
• Develop and maintain integrated project execution plans, schedules, and risk registers across multiple projects.
• Coordinate internal resources across Controls Engineering, Field Services, Commercial, Supply Chain, and Quality.
• Track project milestones, deliverables, and financial performance; identify and mitigate execution risks.
• Lead scope, schedule, and cost change management activities with customers and internal stakeholders.
• Own end-to-end commercial execution for controls projects, including procurement strategy, vendor quotation management, billing milestones, invoicing coordination, and financial closeout.

Controls & Cybersecurity Awareness

• Maintain working knowledge of turbine and generator control and protection systems.
• Ensure compliance with applicable cybersecurity requirements and customer cyber policies.
• Coordinate cybersecurity reviews, documentation, and testing activities with subject matter experts.
• Support audits, inspections, and regulatory reviews related to controls and cybersecurity compliance.
• Demonstrated working knowledge of industrial control system (ICS) architectures, including SCADA, PLCs, HMIs, servers/workstations, and associated networking and cybersecurity components (e.g., switches, firewalls, virtualization, authentication, and remote access technologies).
• Experience with RADIUS, edge protection, pattern recognition a plus.

Customer Communication & Stakeholder Management

• Serve as frontline customer point of contact for controls project execution.
• Lead project status meetings, technical reviews, and executive communications.
• Prepare and deliver clear project reports, schedules, and presentations.
• Manage customer expectations and resolve issues in a professional and timely manner.
• Produce cost estimates and proposals for additional project opportunities

New Unit Customer Training & Development

• Coordinate New Unit customer training programs related to turbine and generator control systems.
• Define training scope, schedules, and deliverables aligned with project milestones.
• Ensure completion of training materials and system familiarization prior to commissioning.
• Support factory, classroom, and site-based customer training activities.
• Define and lead a training portfolio modernization roadmap focused on reducing delivery cost and internal labor while enhancing scalability and customer experience.

Compliance, Quality & Safety

• Ensure adherence to Toshiba policies, contractual requirements, and regulatory standards.
• Promote safety culture and compliance with EHS requirements.
• Support quality reviews, lessons learned, and continuous improvement initiatives.

Required Qualifications

• Bachelor's degree in Engineering, Project Management, or a related technical discipline.
• 5–10 years of project management experience, preferably in controls or power generation.
• Demonstrated ability to manage multiple concurrent, long-term projects.
• Strong communication, organization, and stakeholder management skills.
• Proficiency with Microsoft Office and project management tools.

Preferred Qualifications

• Experience supporting new equipment installations in OEM or EPC environments.
• Familiarity with industrial cybersecurity requirements.
• Experience with installation or operation of server, PC, and networking infrastructure within NERC CIP regulatory framework, or grid power generation a plus.
• Experience coordinating customer training and operational readiness activities.
• PMP or equivalent certification.

Travel Requirements

• Travel up to 20–30% to support customer meetings, factory testing, training, and site execution.

Working Conditions

• Combination of office, factory, and field environments.
• Ability to manage competing priorities across multiple long-term projects.

ummary: The Customer Service Representative, reporting to the WI Customer Service Manager, is directly responsible for providing support to customers. Acts as a liaison between customers, operations, and sales team.

Essential Duties and Responsibilities:

• Process, expedite, quote and orders via Epicor Prophet 21 ERP system.
• Prioritize, respond to and flag incoming phone calls, e-mail messages, and faxes.
• Oversee all ecommerce orders including communication, processing, and payment collection.
• Conduct Point-of-Sale (POS) and Chat Bot communications.
• Provide expertise and product consulting on customer inquiries.
• Recommend, configure, and quote products in conjunction with outside sales and project engineering staff.
• Provide quotation support to customers, territory managers and application engineers.
• Interact with suppliers, vendors, engineering, sales, and service/repairs staff.
• Process returned goods (RMA).
• Communicate with the manager on all issues that affect sales, profits, and customer satisfaction.
• Maintain professional and technical knowledge by attending educational workshops and vendor training.
• Other duties as assigned.

Education/Skills/Experience

Required:

• Strong attention to detail, must be a self-starter and able to take direction to result with minimal supervision.
• Excellent communication skills, multi-tasking, and problem-solving ability.
• Excellent interpersonal skills; professional and outgoing personality.
• Experience with ERP Business systems used in Industrial Distribution.
• Must be proficient with Microsoft Office and Google products.

Preferred:

• Customer service experience in the industrial equipment industry.
• Familiarity with pumps, hoses, and filtration products is a bonus.

Physical Requirements:

• To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. A reasonable accommodation may be made to enable qualified individuals with a covered disability to perform the essential functions of the position as long as an undue hardship is not imposed.

Anderson Process is an Equal Opportunity Employer

Maintenance Manager

Full-Time | Manufacturing Environment

Position Overview

We are seeking a hands-on Maintenance Manager to lead plant maintenance operations within a fast-paced manufacturing facility. This role is responsible for driving equipment reliability, minimizing downtime, and overseeing the maintenance of production equipment, utilities, facilities, and grounds.

The ideal candidate is a strong technical leader who can manage systems and processes while remaining actively engaged on the floor with their team. This is not a sit-behind-a-desk position — we are looking for someone who can lead by example and step in when needed.

Key Responsibilities

• Lead and develop a team of Maintenance Technicians in both preventative and reactive maintenance activities.
• Oversee maintenance operations for production equipment, utilities, facilities, and site infrastructure.
• Drive a proactive maintenance strategy focused on reliability, safety, and cost control.
• Manage and optimize the preventative maintenance (PM) program, work order system, spare parts inventory, and MRO processes.
• Utilize a CMMS system to track work orders, downtime events, and performance metrics.
• Lead root cause analysis efforts to reduce recurring downtime and improve equipment performance.
• Partner closely with Operations, Engineering, Safety, and Quality to align maintenance priorities with production goals.
• Ensure compliance with safety, environmental, and quality standards.
• Oversee maintenance budgeting, cost tracking, and resource allocation.
• Support calibration programs and coordinate with external technical vendors as needed.
• Provide coaching, training, and performance development for maintenance personnel.
• Participate in audit preparation and ensure adherence to internal and external regulatory requirements.
• Coordinate planned maintenance during off-shift or weekend production schedules as needed.

Qualifications

• Minimum 5 years of experience in maintenance, equipment repair, or industrial systems within a manufacturing environment.
• 3–5 years of experience leading or supervising technical teams.
• Strong mechanical and electrical troubleshooting background.
• Experience managing preventative maintenance systems and reliability initiatives.
• Ability to prioritize and schedule repairs to support production demands.
• Associate degree in Industrial Maintenance, Electromechanical Technology, or related field preferred (or equivalent hands-on experience).

Preferred Experience

• Background in food, beverage, or regulated manufacturing environments.
• Knowledge of PLCs, VFDs, HMIs, and industrial control systems.
• Experience fostering a reliability-focused or continuous improvement culture.
• Welding, fabrication, and sanitary equipment maintenance experience.

Leadership Profile

• Leads from the floor, not just the office.
• Promotes a safety-first mindset.
• Strong communicator across production, quality, and executive leadership.
• Comfortable challenging processes and driving improvement.
• Able to step in and perform technical work alongside the team when necessary.

Physical & Work Environment Requirements

• Ability to work in an industrial manufacturing setting.
• Frequent standing, bending, climbing ladders, and lifting up to 50 lbs.
• Exposure to typical plant conditions including equipment noise and moving machinery.