Engineering Structures Jobs in Alpine New Jersey Flexible
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To be considered for this role, applicants must hold a bachelors degree before starting first day of work with Success Academy - a background in education is not required.
Thanks for your interest in Success Academy! Running a large, fast-growing, and high-performing network of public charter schools takes a village - families, children, teachers, staff and faculty, advocates, and supporters alike. We are growing fast in New York and expanding to Florida, and we would love to welcome you to our community! We work tirelessly every day to ensure children have access to a fun, rigorous, whole-child education regardless of zip code or economic status. When you join SA, you play a part in giving every student who walks through our doors a fair shot at reaching his or her potential.
Hiring for School Year 2026-27!At Success Academy, we dont just hire teachers, we build them. You dont need a background in education to launch your career with us. Whether youre an athlete, engineer, artist, chess champion, or math whiz, well equip you with the tools, training, and world-class coaching to thrive in the classroom and beyond.
Why Success Academy?
More than the highest-performing K-12 charter school network in NYC, Success Academy is a launchpad for careers of significance. Our teachers dont just show up, they redefine whats possible for their students and themselves.
What We Look For
Resilience, drive, and a winning mindset: Youll be challenged. Youll be coached. Youll grow. Every day is a chance to push through limits and raise the bar.
A commitment to excellence: You execute a proven playbook. You plan ahead, stay organized, and sweat the details because excellence lives in the little things. You believe structure and consistency create space for kids to thrive, and you dont cut corners.
Total belief in every student: Youll never settle for average not in yourself, not in your students. Here, we 100% commit to getting 100% of our kids into 4-year colleges.
Passion for content and curiosity to grow: You love learning, and it shows. Whether it's literature, math, science, or art, you bring genuine enthusiasm to your subject and a hunger to keep getting better. Feedback isn't just accepted its fuel.
Heres What Youll Get
A mission with meaning: Youll play a critical role in shaping the futures of young people and helping them reach their full potential.
Skills that set you apart: Build essential skills like public speaking, strategy, data analysis, leadership, and conflict resolution.
World-class coaching and development: No education background? No problem. Well train youhardand elevate you even harder.
Key Responsibilities:
Lesson Planning and Instruction
- Study and implement lesson plans that align with curriculum standards.
- Utilize a variety of instructional strategies and technologies to enhance learning.
- Manage a classroom of 20+ scholars.
Assessment and Evaluation
- Assess student progress through assignments, tests, and observations.
- Provide timely feedback and support to help students improve.
- Maintain accurate records of student performance and progress.
Classroom Management
- Establish and enforce classroom rules and procedures to maintain a productive learning environment.
Communication and Collaboration
- Communicate regularly with students, parents, and guardians regarding academic progress and behavioral issues.
- Collaborate with other teachers, staff, and administration to support student success.
Minimum Qualifications
A bachelors degree before your first day of work with Success Academy (a background in education is not required).
Strong communication and interpersonal skills.
Passion for learning and commitment to student development.
Ability to work in person in New York City.
At Success Academy, we invest boldly in our teachers through exceptional pay growth, comprehensive health and wellness benefits, and career pathways that enable you to advance into leadership within an average of three years!
Health & Wellbeing that Starts Day One
- Medical, dental, and vision coverage through Cigna and VSP effective on your first day. SA covers 82% of our most popular medical insurance plan, or about $9,000 annually, towards your medical, dental, and vision coverage.
- Employees receive a $50 cellphone stipend every month! ($600 annually)
- Pre-tax savings accounts for healthcare, dependent care, and commuter expenses.
- Free and confidential counseling through our Employee Assistance Program and Talkspace.
- Backup care for children and adults, fitness and travel discounts.
Time to Recharge
- Enjoy paid time off during summer break, school vacation weeks, and holidays
- Generous paid parental leave for new parents.
Accelerated Growth & Recognition
- Intensive training, ongoing coaching, and leadership pathways - most teachers are promoted to leadership positions on average within three years.
- Salary growth that provides significant yearly % increases, with opportunities to increase earning potential through performance-based incentives
- An employee recognition program that offers opportunities for awards and acknowledgment.
Financial Security for Your Future
- 403(b) retirement plan with a 3% employer match.
- Quarterly employer contributions to your Health Savings Account (HSA) - up to $2,400/year!
- Income protection through employer-paid short- and long-term disability, and group life insurance coverage.
- Voluntary supplemental life insurance, accident, hospital indemnity, critical illness, and legal plans.
- All roles qualify for Public Service Loan Forgiveness after 10 years; most schools are eligible for Teacher Loan Forgiveness after 5 years of teaching.
Exact compensation may vary based on skills and experience.
Compensation Range$65,000$75,000 USDSuccess Academy Charter Schools is an equal opportunity employer and actively encourages applications from people of all backgrounds. Compensation is competitive and commensurate with experience. Success Academy offers a full benefits program and opportunities for professional growth.
Privacy Policy:
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Current Success Academies Employees:
Please apply through the Internal Job Board via Greenhouse.
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We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We actively seek applications from people of all backgrounds to strengthen our community and the perspectives needed to flourish in a multicultural world. Success Academy offers a full benefits program and opportunities for professional growth.
Success Academy Charter Schools does not offer employment-based immigration sponsorship.
About Allied Digestive Health
Allied Digestive Health is one of the largest integrated networks of gastroenterology care centers in the nation with over 200 providers and 60 locations throughout New Jersey and New York. As a fast-growing physician-led organization, our dynamic structure encourages physician input and decision-making, while simultaneously offering operational support. Our dedicated, compassionate team of providers prioritizes personalized treatment plans for patients that deliver the highest quality of care. All of our doctors are board-certified in gastroenterology and hepatology. Several of them serve as chief of gastroenterology at nearby hospitals, and a number of them have been recognized as top-quality physicians in publications, including but not limited to: Best Doctors in America and Top Doctors New Jersey, and US News Health - US News & World Report.
To learn more about Allied Digestive Health, please click the link below:
Group of Northern NJ , partnering with Allied Digestive Health is seeking a Full Time Nurse Practitioner (NP) to join their family! This will include inpatient and outpatient duties.
To learn more about this practice, please click the link below
:
The Nurse Practitioner is a licensed independent practitioner who is responsible for managing health problems and coordinating health care for patients in accordance with State and Federal rules and regulations. This position must comply with the standards of care, which include without limitation assessment of health status, diagnosis, development of plan of care and treatment, implementation of treatment plan, and evaluation of patient status and clinical management. The practice is conducted in collaboration with other health care team members.
Essential Skills:
• Knowledge of pertinent medical and drug information necessary to examine and treat gastroenterology patients.
• Current provider card in Basic Life Support (BLS) and Advanced Cardiac Life Support (ACLS)
• Has, or eligible for, hospital privileges
• Comfortable multitasking with a sharp attention to detail
• Can perform duties accurately in a timely and efficient manner.
• Can demonstrate exemplary patient service skills and display courteousness and respect.
• Excellent interpersonal skills, with a strong ability to remain cordial throughout the workday as well as to maintain patience under occasional stressful situations.
• Excellent verbal and written communication skills.
• Computer skills: Electronic medical records, MS Office
• Demonstrates strong time management skills and organizational skills.
• Knowledge of HIPAA and OSHA Laws and safeguards and be able to always follow these guidelines.
Requirements:
• Graduate of an accredited Nursing Program with at least 2 years of experience
• Current NJ Licensure in good standing
• Current DEA and CDS certificate
Key Benefits:
- Competitive Base salary
- Health Benefits Day One to include Major Medical, Dental Vision, Prescription, Life Insurance and Disability
- 401k 3% safe harbor contribution
- Licensure Reimbursement
- CME Allowance
- PTO
- CME Days
Part Time Nurse Practitioner
Welcome to Allied Digestive Health! Allied Digestive Health is one of the largest integrated networks of gastroenterology care centers in the nation with over 200 providers and 60 locations throughout New Jersey and New York. As a fast-growing physician-led organization, our dynamic structure encourages physician input and decision-making, while simultaneously offering operational support. Our dedicated, compassionate team of providers prioritize personalized treatment plans for patients that deliver the highest quality of care. All of our doctors are board-certified in gastroenterology and hepatology. Several of them serve as chief of gastroenterology at nearby hospitals, and a number of them have been recognized as top-quality physicians in publications, including but not limited to: Best Doctors in America and Top Doctors New Jersey, and US News Health - US News & World Report.
To learn more about ADH please click the link below:
are seeking a Part Time Nurse practitioner to join our family at Bronx Gastroenterology. To learn more about the practice please click the link below:
role requires the NP to have at least 2 years of Gastroenterology experience, and the right candidate must work Wednesday and Saturday. This is an outpatient role.
Requirements:
- At least 2 years of experience in Gastroenterology
- NY NP license in good standing
- Must be willing to work Wednesday and Saturday 8 hour shifts Outpatient
Essential Skills:
• Knowledge of pertinent medical and drug information necessary to examine and treat gastroenterology patients.
• Current provider card in Basic Life Support (BLS) and Advanced Cardiac Life Support (ACLS)
• Has, or eligible for, hospital privileges
• Comfortable multitasking with a sharp attention to detail
• Can perform duties accurately in a timely and efficient manner.
• Can demonstrate exemplary patient service skills and display courteousness and respect.
• Excellent interpersonal skills, with a strong ability to remain cordial throughout the workday as well as to maintain patience under occasional stressful situations.
• Excellent verbal and written communication skills.
• Computer skills: Electronic medical records, MS Office
• Demonstrates strong time management skills and organizational skills.
• Knowledge of HIPAA and OSHA Laws and safeguards and be able to always follow these guidelines.
Benefits:
- Competitive hourly rate
- Malpractice Occurrence 1-3 million
- 401K with 3% safe harbor contribution
This is made possible by the generosity of Milton and Catherine Hershey, who established the school in 1909 and ensured it was fully endowed.
Thanks to their foresight and generosity, the school has over 12,000 graduates and continues to expand to serve more students.
MHS is hiring married couples to serve as Full-time Flex Houseparents.
In this unique and life-changing career, couples reside in on-campus student homes and provide care, guidance, supervision, and support for a group of approximately 8–13 students living in the home.
Flex Houseparents play a vital role in creating a structured, family-like environment that fosters students’ academic, emotional, and social development so they can reach their full potential.Responsibilities include:Providing daily supervision and mentorshipManaging household routines and student schedulesAdministering medications and ensuring student wellnessDriving students to activities, as well as planning and actively engaging in developmental and recreational activities with studentsLeading daily devotions and accompanying students to Sunday ChapelOverseeing budgeting and household reportingUpon hire, Flex Houseparents initially support various student homes and follow a working schedule of nine consecutive days on duty, followed by three days off.On weekdays, houseparents have unscheduled time while students are in school.
Flex Houseparents eventually transition into a Placed Houseparent role, where they live and work with the same group of students in their own student home.
Benefits include:Salary: $44,768.00 per person (approximately $168,000 total compensation per couple, including free housing, meals while on duty, utilities, and more)Comprehensive benefits: medical, dental, and vision insurance; health savings and flexible spending accounts; life insurance; disability options; retirement savingsRelocation assistance and paid training providedPaid time off provided at designated times throughout the yearQualifications: Qualifications include:Experience working or volunteering with youthThis is a two-person role for couples legally married for at least two yearsBoth spouses must be age 27 or olderNo more than three dependent children may reside in the student homeCommitment to a smoke-free and weapon-free campus; no alcohol permitted while on dutyPet limitations: only fish and one dog of approved breeds allowedValid U.S.
driver’s license and ability to become certified to drive student home vansComfort leading students in daily devotions and accompanying them to Judeo-Christian Sunday Chapel services (proselytizing prohibited)High school diploma or GED requiredAbility to lift to 50 lbs.Demonstrated integrity and professionalism; MHS staff serve as role models for studentsThis is a unique, challenging, and rewarding career and life choice that requires a high level of commitment to student success from both spouses.
For consideration, both spouses must complete individual employment applications.
To learn more and apply, visit/>
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PRINCIPAL MISSION:
The Social Media & Projects Coordinator is a mid-level communications professional responsible for executing the organization’s social media presence across multiple platforms, with a strong focus on content creation, bilingual copy writing and communication, community management, and performance tracking with some knowledge of paid social advertising within a healthcare/FQHC environment while coordinating cross-functional marketing and community impact projects.
This role combines content creation, bilingual communications, healthcare-compliant messaging, and structured project coordination to ensure campaigns, events, and digital initiatives are delivered on time, on brand, and aligned with strategic priorities.
The ideal candidate is detail-oriented, organized, culturally responsive, and digitally fluent — capable of managing multiple moving parts while maintaining consistency, compliance, and community trust.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
l. Promote a safe, cooperative and professional health care environment to ensure optimal patient care.
Content Creation, Coordination & Publishing
- Write clear, community responsive, and engaging social media copy in English and Spanish. Execution of approved social media content calendars across platforms including Instagram, Facebook, X, LinkedIn, TikTok, and YouTube.
- Create and adapt social content including captions, graphics, short-form video, stories, and carousels and ensure content aligns with organizational voice, accessibility standards, and platform best practices. Maintain organized content libraries, asset tracking, and version control.
Marketing Project Coordination
- Coordinate timelines, deliverables, and internal approvals for social campaigns, events, advocacy initiatives, and service-line promotions. Track project milestones and ensure materials are delivered on schedule even when impromptu asks are added to the editorial queue. Maintain project documentation, calendars, and workflow systems. Assist in organizing assets for digital signage, web updates, and promotional materials.
- Serve as liaison between communications, clinical teams, community partners, and vendors as assigned.
- Support execution of observances, health awareness months, ribbon cuttings, internal/community events, and digital campaigns.
Healthcare & FQHC-Aligned Communication Skills
- Support social media content that promotes healthcare services, programs, events, and community initiatives in a patient-centered and compliant manner.
- Follow established workflows to ensure adherence to healthcare regulations (e.g., HIPAA awareness, patient privacy, consent, and non-disclosure).
- Apply sensitivity when responding to patient-related inquiries and escalate appropriately.
- Support messaging aligned with FQHC values, health equity, community trust, and access to care.
Community Engagement & Monitoring
- Monitor and respond to comments, messages, and mentions in English and Spanish using approved brand language.
- Engage with community partners, stakeholders, and followers to build trust and connection.
- Identify trends, recurring questions, or sentiment shifts and flag them to leadership.
- Support reputation management and issue escalation protocols.
Campaign & Creative Support
- Assist with the rollout of campaigns tied to service lines, public health observances, advocacy efforts, and community events.
- Repurpose long-form content (web pages, newsletters, flyers, press releases) into social-ready formats.
- Contribute creative ideas for series, storytelling, and engagement tactics tailored to diverse audiences. Support collaboration with internal teams, designers, videographers, and external partners. Monitor to remain current and relevant.
Competencies and Attributes
- Strong leadership and team collaboration skills
- Excellent communication abilities with technical and non-technical audiences
- Strategic thinking combined with attention to detail
- Problem-solving mindset with creative and analytical approach
- Ability to manage multiple priorities in a fast-paced environment
- Cultural competency and commitment to serving diverse populations
- Adaptability and willingness to learn new systems and domains
- Results-oriented with strong organizational skills
Analytics, Reporting & Optimization
- Track and analyze performance metrics such as reach, engagement, growth, clicks, and video performance. Compile regular performance summaries and insights for internal review. Use data to inform content refinement and platform optimization. Assist in tracking campaign effectiveness and community impact.
AI Tools & Digital Innovation
- Knowledge of AI-powered tools to support content ideation, caption drafting, translation refinement, scheduling, analytics summaries, and trend research. Stay informed on emerging AI tools and digital trends
- Apply AI responsibly and ethically, ensuring all outputs align with brand standards, compliance requirements, and human review processes.
- Support increased efficiency and scalability through smart tool usage.
Governance, Brand & Compliance
- Adhere to brand guidelines, accessibility standards, and organizational policies.
- Follow content approval and documentation workflows.
- Escalate potential compliance, reputational, or crisis-related issues promptly.
- Support internal social media guidelines and best practices
Role Clarity
- Execution-focused. In real time. Compliance-aware. Data-informed and digitally savvy
This role IS NOT:
- Sole owner of social media strategy. Responsible for final crisis communications decisions. Owner of paid media budgets.
The above statements reflect the general duties considered necessary to describe the principle functions of the job as identified, and shall not be considered as a detailed description of all work requirements that may be inherent in the job.
QUALIFICATIONS & EXPERIENCE:
- Bachelor’s degree in marketing, Communications, Digital Media, or related field (or equivalent experience) (required).
- Ability to write and publish content fluently in English and Spanish.
- Attention to detail and compliance awareness
- Strong understanding of major social media platforms and content best practices.
- Experience working within brand guidelines and approval workflows.
- Cultural competency and commitment to serving diverse populations
- Proficiency of graphic design or video editing skills (Canva, Adobe, CapCut).
- Experience using AI tools to support marketing or communications workflows.
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word)
- Minimum 3-5 years of experience with demonstrated social media and community management and project coordination expertise.
- Results oriented with strong organizational and time-management skills
- Strong analytical and data management capabilities
WORKING CONDITIONS:
- Regular office work with computer use. Ability to attend meetings across multiple locations
SUPERVISION:
This position reports directly to the AVP of Community Impact, Communications and Marketing and indirectly to the Digital Communications Specialist.
Job Title: Director of Analytics & Insights (Amazon Agency)
Location: Milwaukee, WI
Alternate location: Or home based anywhere in the US
Industry: Ecommerce (Amazon Agency)
Channel: Mostly Amazon and
Direct Reports: Team of 5-6 Analysts
Visa: No sponsorship possible. Must have valid work authorization
Job ID: ZR_9557_JOB
Remote work policy: Full remote
Job Seniority: Executive Level, Middle Management Level
Company size: Medium (50-1000 ppl)
Company Ownership: Privately Owned
Industry(ies): Ecommerce, Consumer Goods,
Function(s): eCommerce,
Region(s): Arizona, Atlanta, Boston, Chicago, Cincinnati, Las Vegas, Los Angeles Area, New Orleans, NORTH AMERICA, USA, Dallas, California, Fort Lauderdale / West Palm Beach, Houston, Colorado, Connecticut, San Francisco Area, Florida, Miami, Georgia, Illinois, Louisiana, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New York City area, North Carolina, Ohio, Pennsylvania, Texas, Utah, Washington DC, Maryland, Delaware, Washington
Company Description
Our client is a well-established ecommerce services organization that supports brands in building and scaling their presence across major online marketplaces (Amazon and mostly). With a long-standing track record in digital commerce, the firm provides strategic and operational support spanning retail, media, creative and performance enablement. Its environment is collaborative, entrepreneurial and data-driven, with a strong emphasis on translating complexity into clear business value.
Objective of the Role
Our client is seeking a Director of Analytics & Insights to lead the strategic development of its measurement and insights capability. This individual will define how performance is measured, interpreted and communicated across client engagements, with a particular focus on ecommerce, digital advertising effectiveness and broader brand growth.
The role is designed for a senior leader who can combine technical depth with business judgment. The successful candidate will establish a clear vision for analytics and reporting, strengthen the quality of insight generation across the organization, and help create scalable frameworks that enable client teams to translate data into action. This position will also play an important role in shaping how advanced tools, automation and artificial intelligence support a modern analytics function.
Ideal Profile
The ideal candidate will bring a strong background in ecommerce analytics, digital advertising measurement and commercial insight generation, ideally gained within a brand-led environment, an agency, or a similarly complex client-facing business. A deep understanding of marketplace ecosystems is essential, particularly in relation to Amazon advertising, Amazon Marketing Cloud, omnichannel measurement and upper-funnel media effectiveness.
This person should be equally credible in technical and executive settings: capable of engaging with analysts, data partners and technical teams while also presenting clear, actionable conclusions to senior leadership. The right profile will combine strategic thinking, intellectual curiosity, sound judgment and the ability to bring structure to an evolving function.
Responsibilities
- Define and advance the analytics and insights vision for the organization.
- Establish scalable measurement frameworks covering retail performance, advertising effectiveness, brand growth and operational health.
- Lead and develop the analytics team, strengthening capabilities, role clarity and professional growth.
- Create clear standards for reporting, dashboards and insight delivery across client accounts.
- Improve the quality of interpretation by ensuring data is translated into commercial recommendations and action plans.
- Serve as a subject matter expert on advanced ecommerce measurement, including Amazon Marketing Cloud and omnichannel analytics.
- Partner with internal technology and engineering teams to improve data infrastructure, automation and reporting efficiency.
- Evaluate the current operating model and clarify ownership between analytics, reporting and client-facing teams.
- Support the development of advanced analyses that go beyond standard dashboard reporting and provide deeper strategic value.
- Ensure analytical output remains relevant, accurate, decision-oriented and aligned with the evolving needs of clients and the business.
Requirements
- Significant experience in analytics and insights leadership, including team management.
- Strong expertise in digital advertising measurement and ecommerce performance analysis.
- Demonstrated knowledge of Amazon advertising tools, metrics and measurement methodologies, including Amazon Marketing Cloud.
- Familiarity with omnichannel measurement, customer journey analysis and upper-funnel media evaluation.
- Advanced capability in SQL and experience with business intelligence and visualization platforms such as Tableau, Looker or similar tools.
- Working knowledge of statistical or analytical tools such as Python, R or equivalent.
- Ability to design measurement frameworks that connect media investment to broader business outcomes.
- Strong communication skills, with the ability to simplify complex analysis for non-technical audiences.
- Experience operating in a fast-paced, evolving environment with multiple stakeholders.
- Bachelor's degree required; an advanced degree is advantageous.
Remote working/work at home options are available for this role.
Optomi, in partnership with a leading logistics company is seeking a Senior Full Stack Java Developer (Java / Kafka / Spring Boot / AWS) to support and modernize critical systems within the Mechanical organization. This team maintains locomotives, railcars, and detector systems that capture millions of operational and safety data points across the network.
About the Position: The role focuses on refactoring legacy microservices, scaling event-driven architectures, re-platforming rules engines, and building cloud-native, resilient, high-volume IoT data pipelines. This is a high-impact engineering role where your work directly influences safety, reliability, and operational efficiency across one of the largest transport networks in the US.
Apply Today if your Background Includes:
- 6+ years of Full Stack experience with a backend emphasis in Java Spring Boot development.
- Strong event-driven architecture + Kafka experience
- Proven experience modernizing legacy microservices & distributed systems
- AWS Cloud experience
- Hands-on Python experience for backend/data workflows
- DevSecOps mindset: automated testing, CI/CD, secure coding
- Experience supporting both greenfield and legacy systems
- Strong relational DB experience (Postgres preferred)
- Experience handling IoT or high-volume sensor data pipelines
- Familiarity with open-source tooling and cloud-agnostic architectures
- Ability to mentor junior engineers and provide technical leadership
What the Right Professional Will Enjoy!
- Fully remote work opportunity with up to 20% travel.
- Opportunity to work with a fast-growing team focused on modernization, cloud adoption, and automation.
- Direct impact on safety, rail operations, and national freight logistics.
- Work on high-volume IoT, event-driven architectures, cloud-native systems.
- Exposure to AI/GenAI, automation, and open-source tooling
- Leadership opportunities with junior developers
Responsibilities:
- Modernize legacy microservices and distributed systems supporting mechanical operations and detector networks.
- Design and implement backend services using Java, Spring Boot, event-driven patterns, and Kafka.
- Scale and optimize high-volume IoT data pipelines (30M+ incoming data points from sensors/detectors).
- Lead architecture, design, and deployment efforts for new and existing services.
- Refactor and support large rules-engine frameworks (600+ rulesets).
- Contribute to cloud-native development (AWS preferred; Azure acceptable; cloud agnostic mindset encouraged).
- Use Python for backend workflows, automation, and data processing tasks.
- Build automated CI/CD and testing frameworks following DevSecOps best practices.
- Work with Postgres and relational databases to tune, model, and integrate data.
- Mentor junior developers and support a strong engineering culture focused on speed, clarity, and automation.
- Collaborate across teams to build scalable, modern systems.
- Support both new development and the existing application footprint.
Remote working/work at home options are available for this role.
Readily Available Interim Customer Support Lead | VC-Backed B2B Healthtech SaaS | Boston (Hybrid)
The Client
This client is an AI-powered healthtech startup born out of a multi-year collaboration between leading academic medical centers and top-tier engineering institutions in Europe. This business has developed patented algorithms and a proprietary clinical database to help practitioners improve ultrasound screening accuracy, reduce diagnostic errors, and optimize care pathways for expectant mothers. With a clear mission to expand access to high-quality women's and children's health outcomes through technology, they are now scaling rapidly across the United States; partnering with major clinical networks and onboarding new health system clients at an accelerating pace.
The Role
This is an opportunity to own and build a support function at a company experiencing hypergrowth in the US market. Reporting to the Director of Operations, this role is for someone who sees a blank slate as an opportunity. The customer base is scaling rapidly and this position will be responsible for building the support function that grows with it. The right candidate will be hands-on, close to the product and customers before building out the systems, tooling, and team capable of sustaining growth without compromising the experience
Responsibilities
- Handle tickets and calls directly to build deep product knowledge and earn customer trust
- Design and implement the core support ticket infrastructure: SLAs, escalation paths, and cross-functional workflows with Engineering and Product
- Optimize the CRM/ticketing environment (automations, reporting, routing) and build out a self-serve knowledge base including FAQs and troubleshooting guides
- Serve as the voice of the customer, translating support patterns and user feedback into actionable product insights
- Define and track key operational KPIs and build automations to drive ongoing efficiency
- Champion team autonomy and maintain quality standards throughout a period of significant scale
What We Need to See (Essential)
- 3-5 years of B2B SaaS experience in Technical Support, Customer Support, or Operations
- Experience in implementing modern support/ticketing platforms (e.g. Zendesk, Pylon or similar)
- Proficiency in maintaining & utilizing ticketing CRMs
- Demonstrated ability to thrive in hypergrowth environments and build processes from zero
- Comfort working across time zones (specifically West Coast)
- Genuine alignment with the company's mission in women's and children's health
What We’d Like to See (Bonus)
- Experience in a healthcare or regulated SaaS environment
- Familiarity with building or scaling a support function at a Series A-C stage company
- Experience with CRM automation and reporting
Location: Hybrid
Package: $60-80 per hour
Duration: 4 months
Remote working/work at home options are available for this role.
ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading practices. ProSidian services focus on the broad spectrum of Risk Management, Compliance, Business Process, IT Effectiveness, Energy & Sustainability, and Talent Management. We help forward thinking clients solve problems and improve operations.
Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals globally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes. Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin and efficiency), and are aligned at the intersections of assets, processes, policies and people delivering value.
ProSidian clients represent a broad spectrum of industries to include but are not limited to Energy, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, Federal and State Government Agencies.
Job DescriptionProSidian Seeks a Administrative Support IV - Operations headquartered near CONUS - Washington, DC (Remote) to support requirements for Energy & Environmental Management Industry (Nuclear | Oil & Gas | Power & Utilities | Distribution Engineering) Sector Clients.
This CONUS - Washington, DC (Remote) | Junior Consultant - Full-Time position currently best aligns with the Administrative Support Labor Category. Ideal candidates exhibit the ability to visualize, analyze, and convert data and experiences to meet performance challenges while confidently engaging in productive \"Jugaad\" and dialogue targeting mission success. ProSidian Team Members work to provide Energy Industry (Oil & Gas / Power & Utilities) Sector related Management And Operations Consulting Solutions for Nuclear Industry Advisory and Assistance (A&A) Services Support (Support to Fuel Cycle Campaigns) Services on behalf of The US Department of Energy (DOE-ID).
Administrative Support IV - Operations (NOA051) Candidates shall work to support requirements for (Operations Services) and Provides administrative support to technical and management level personnel. Includes, but is not limited to, project administration, planning and coordination, documentation and briefing support, general office support, secretarial support, human resource support.
Examples of General Responsibilities
- Coordinates and plans project / office administration and support.
- Provides general office support, documentation support, project administration, administrative and secretarial support, and human resource support.
- Supports project financial tracking and reporting requirements including project control and account resolution
- Performs other administrative and support functions as assigned.
Administrative Level IV Candidates shall have relevant Energy & Environmental Management Industry (Nuclear | Oil & Gas | Power & Utilities | Distribution Engineering) Sector Experience particularly with background, experience, and credentials to perform Nuclear Industry Advisory and Assistance (A&A) Services Support (Support to Fuel Cycle Campaigns) for Engineering Services on behalf of clients such as U.S. Dept. Of Energy Idaho Operations Office - Nuclear Energy's (NE) Office of Fuel Cycle Technologies supplemented by a High School or Equivalent Education and 10 Yrs. - 12 Yrs. Experience.
Core CompetenciesTeamwork ability to foster teamwork collaboratively as a participant, and effectively as a team leader Leadership ability to guide and lead colleagues on projects and initiatives Business Acumen understanding and insight into how organizations perform, including business processes, data, systems, and people Communication ability to effectively communicate to stakeholders of all levels orally and in writing Motivation persistent in pursuit of quality and optimal client and company solutions Agility ability to quickly understand and transition between different projects, concepts, initiatives, or work streams Judgment exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications Organization ability to manage projects and activity, and prioritize tasks
Other RequirementsBusiness Tools understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary. Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors Curiosity the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together Humility exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference Willingness - to constantly learn, share, and grow and to view the world as their classroom
Benefits and HighlightsProSidian Employee Benefits and Highlights: Your good health and well-being are important to ProSidian Consulting. At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. That's why we are also pleased to offer the Employee Benefits Program, designed to promote your health and personal welfare. Our growing list of benefits currently include the following for Full Time Employees:
Competitive Compensation: Pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives. For medical and dental benefits, the Company contributes a fixed dollar amount each month towards the plan you elect. Contributions are deducted on a Pre-tax basis. Group Medical Health Insurance Benefits: ProSidian partners with BC/BS, to offer a range of medical plans, including high-deductible health plans or PPOs. Group Dental Health Insurance Benefits: ProSidian dental carriers - Delta, Aetna, Guardian, and MetLife. Group Vision Health Insurance Benefits: ProSidian offers high/low vision plans through 2 carriers: Aetna and VSP. 401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement for eligible employees. A range of investment options are available with a personal financial planner to assist you. The Plan is a pre-tax Safe Harbor 401(k) Retirement Savings Plan with a company match. Vacation and Paid Time-Off (PTO) Benefits: Eligible employees use PTO for vacation, a doctor's appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days 2 weeks/3 days | Holidays - 10 ProSidian and Government Days are given. Pre-Tax Payment Programs: Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees. Purchasing Discounts & Savings Plans: We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The Corporate Perks Benefit Program. This provides special discounts for eligible employees on products and services you buy on a daily basis. Security Clearance: Due to the nature of our consulting engagements there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials. ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to 5k for all referrals employed for 90 days for candidates submitted through our Referral Program. Performance Incentives: Due to the nature of our consulting engagements there are performance incentives associated with each new client that each employee works to pursue and support. Flexible Spending Account: FSAs help you pay for eligible out-of-pocket health care and dependent day care expenses on a pre-tax basis. Supplemental Life/Accidental Death and Dismemberment Insurance: If you want extra protection for yourself and your eligible dependents, you have the option to elect supplemental life insurance. D&D covers death or dismemberment from an accident only. Short- and Long-Term Disability Insurance: Disability insurance plans are designed to provide income protection while you recover from a disability.
Remote working/work at home options are available for this role.
Our biotech client is seeking a Communications Project Manager to support Corporate Communications and R&D Communications in a part-time freelance capacity.
This is an ongoing 20 hours/week role with an expected duration of 6 months, with potential to extend. This position is fully remote and you will be reporting directly to the VP, Enterprise Communications.
The Communications Project Manager will serve as an operational and organizational engine for two fast-moving communications teams. This role ensures projects progress on schedule, leadership receives accurate and timely reporting, and executive-ready materials are consistently delivered. The ideal candidate is proactive, highly organized, experienced in cross-functional communications, and comfortable working directly with senior leaders.
Responsibilities
- Compile weekly project updates for the VP to support executive staff meeting discussions.
- Prepare and maintain monthly team reports for Corporate Communications and R&D Communications.
- Build quarterly business reviews (QBRs), consolidating inputs from multiple workstreams into executive-ready presentations.
- Create and update executive briefing books (1-2 per week), synthesizing complex information into clear, strategic narratives.
- Attend weekly team meetings (Wednesdays at 10 AM PST and Thursdays at 11 AM PST), maintaining agendas, tracking follow-ups, and ensuring all commitments are completed.
- Coordinate project inputs across cross-functional partners; track progress, identify risks, and flag blockers.
- Gather updates from stakeholders and ensure completeness, clarity, and alignment to team priorities.
- Synthesize themes across projects to identify patterns, insights, and strategic throughlines for reporting.
- Prepare materials in polished, executive-ready formats.
- Maintain project trackers, shared documents, and operational workflows across Airtable, OneNote, and Teams.
- Support the operational organization of both communications teams as they undergo structural changes, helping maintain consistency, accountability, and predictable information flow.
Requirements
- Minimum of 3 years of experience in project management, communications, executive support, or similar roles
- Experience supporting executive communications or communications teams.
- Strong organizational skills with demonstrated success managing multiple deadlines and stakeholder inputs.
- Proactive, self-starting working style with a Type A attention to detail.
- Exceptional written communication skills and comfort preparing executive-level materials.
- Ability to confidently engage senior leaders to request updates, clarify details, and push for high quality inputs.
- Comfortable synthesizing information and identifying key themes, insights, and priorities.
- Strong collaboration skills and a personable, professional presence.
Software Required:
- Airtable
- Workfront
- PowerPoint
- OneNote
In this position, you may have access to client or customer systems, confidential and/or proprietary information or data, including medical data.
Benefits
Creative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Sick leave is provided to Candidates whose assignment work location is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service.Email Your Resume In Word To
Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply.
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Allie Gribble - Senior Solutions Delivery Recruiter
For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for STEM/OPT programs. Additionally, you must be physically located in and perform the work for our client in the United is a new role.
This job was first posted by Creative Circle on 03/16/2026 and applications will be accepted on an ongoing basis until the position is filled or closed.
This job was posted on 03/16/2026 and is open for 60 days
Creative Circle is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results. Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. United Healthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Creative Circle.
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Remote working/work at home options are available for this role.
