Engineering Structures Journal Jobs in Wakefield Massachusetts Remote

Bioinformatics Scientist – Antibody Discovery

A growing global veterinary pharmaceuticals organisation is looking for a Bioinformatics Scientist to support antibody discovery programmes for companion animals (dogs, cats, horses).

Working closely with senior R&D leadership, this role will focus on applying bioinformatics, sequencing data analysis and protein modelling to identify and optimize therapeutic antibody targets.

Key Responsibilities

• Analyse genomic, DNA-seq and RNA-seq datasets to support antibody discovery
• Apply bioinformatics and modelling approaches to evaluate and optimize antibody candidates
• Contribute to protein modelling and in-silico antibody engineering (e.g. liability remediation, biophysical optimization)
• Curate and integrate genomic datasets for companion animal species
• Collaborate closely with discovery biology and R&D teams

Key Requirements

• At least 1 year of experience working with therapeutic antibodies (essential)
• Experience analyzing next generation sequencing datasets (DNA / RNA-seq)
• Background in bioinformatics, computational biology or structural biology
• Familiarity with protein modelling / antibody engineering tools (e.g. MOLE, Rosetta or similar)
• Strong communication skills and ability to work cross-functionally with scientific teams

This is an exciting opportunity to contribute to cutting-edge biologics discovery in animal health, helping develop next-generation therapies for companion animals.

If interested, please reach out for a confidential discussion.

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris is the Trusted Disruptor in defense tech. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

Job Title: Lead, Electro-Optical (EO) Systems Engineer

Job Code: 33196

Job Location: Wilmington, MA

Job Schedule: 9/80 (Every other Friday off!)

Relocation: Relocation assistance is available to qualified applicants

Job Description: 

During its 120-year history, L3Harris has transformed communications and information technology. L3Harris is a proven leader in tactical communications, geospatial systems and services, air traffic management, environmental solutions, avionics and electronic warfare, and space and intelligence. From ocean to orbit and everywhere in between, we provide mission-critical solutions to connect, inform and protect the world.

On the L3Harris team, your job is to secure the world. We don't work here just for the advanced technology and equipment: we work here because we know what - and who - we're protecting! From families to the intelligence community, and from our climate to our men and women in uniform - we're making the world a safer place!

L3Harris Space Superiority group has an opening for a Lead, Systems Engineer to join our team of qualified, diverse individuals. This position will be in Wilmington, MA. The individual will work in a fast-paced environment with high expectations, significantly diverse assignments, and a collaborative team setting.

The L3Harris AgileEO Systems Engineering department is seeking a systems engineer to join our team and support one of our newer programs.  AgileEO specializes in space-based, small aperture visible and IR telescopes with integrated electromechanical devices used for motion and focus control.  The successful candidate will support the program technical leads (Lead or Chief Systems Engineer, IPT Lead) by performing technical analysis, managing specifications, and generating design review and technical documents.  Additional responsibilities include supporting the test and design verification, requirements sell off, end item data package (EIDP) generation efforts.

Essential Functions: 

• Coordinate with program leadership to develop a technical plan and path forward for program execution.
• System Design and Integration: Develop and integrate advanced electro-optical systems for space-based applications, ensuring compliance with all relevant specifications and mission requirements.
• Technical Leadership: Provide technical leadership and guidance in the areas of systems engineering, including architecture development, requirements analysis, and verification and validation (V&V).
• Requirements Management: Define, manage, and maintain system and sub-system level requirements, ensuring traceability and compliance throughout the project lifecycle.
• Modeling and Simulation: Conduct modeling and simulation activities to predict system performance and behavior under various operational scenarios.
• Project Execution: Lead and coordinate multidisciplinary engineering teams throughout the project lifecycle, from conceptual design to final system delivery and operation.
• Documentation and Reporting: Generate and maintain detailed technical documentation, including system specifications, design descriptions, test plans, and test reports.
• Customer Requirements: Translate the voice of the customer into system level requirements and evaluate alternative solutions to establish preliminary system designs.
• Trade Studies: Develop and evaluate trade studies for accuracy and completeness to support decision-making processes. Identify and solve problems using logical engineering thought processes.
• Stakeholder Communication: Communicate effectively with internal and external stakeholders, including subcontractors and U.S. Government customers, to ensure alignment and project success.
• Standards Compliance: Ensure all engineering activities adhere to industry standards, regulatory requirements, and best practices.
• Collaboration: Work effectively in a team environment and collaborate with multidisciplinary teams to achieve project goals.
• Training and Mentoring: Provide training and mentorship to junior engineers, fostering their development and growth within the team.

Qualifications:

• Bachelor's degree in Engineering, Physics, or other related scientific discipline and 9 years of relevant space-based EO/IR systems engineering work experience. A graduate Degree and a minimum of 7 years of prior related experience. In lieu of a degree, minimum of 13 years of prior related experience.
• Experience as a Control Account Manager (CAM) and Integrated Product Team Lead (IPTL) is required
• 6+ years experience in electro-optics, including experience with optical design, sensors, detectors, and imaging systems
• 6+ years experience working with engineering and simulation software tools, such as MATLAB
• Candidate must be eligible to obtain a DOD Secret security clearance

Preferred Additional Skills: 

• Holds an active Secret or Top Secret/SCI clearance
• Demonstrated experience with space systems engineering, including knowledge of space environments, satellite systems, and space mission design
• Experience in leading technical teams, managing projects, and coordinating cross-functional engineering activities
• Relevant professional certifications, such as INCOSE Systems Engineering Professional (SEP) certification, are a plus
• Proficient in Model Based Systems Engineering (MBSE) tools such as DOORs, CAMEO, CREO, JIRA and SysML
• Excellent verbal and written communication skills, with the ability to clearly convey complex technical information to diverse audiences
• Strong analytical and problem-solving abilities, with a proven track record of tackling complex engineering challenges
• Ability to work effectively in a team environment and collaborate with multidisciplinary teams to achieve project goals

In compliance with pay transparency requirements, the salary range for this role in California, Massachusetts, New Jersey, Washington, and the Greater D.C, Denver, or NYC areas is $127,500.00 - $236,500.00. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements.

L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.

Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.

By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.

L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.

Job ID: 397657

Practice area:- IP - Litigation - Computer Engineering,IP - Litigation - Computer Science,IP - Litigation - Electrical Engineering,IP - Litigation - Mechanical

Intellectual Property Litigation Associate Attorney (2–4 Years Experience) – Trade Secrets & Patent Litigation | Boston, Massachusetts

Keywords:- Intellectual Property Litigation Associate Attorney, Patent Litigation Associate Attorney, Trade Secret Litigation Attorney, Technology Litigation Associate, Litigation Attorney Boston Massachusetts, Boston legal jobs, Attorney jobs Boston MA, MA Bar required, Law firm litigation associate, Partner-track position, lawyer,patent litigation, hard sciences, semiconductor, software litigation, hardware patent, computer science litigation, engineering patent dispute

A leading law firm is seeking an Intellectual Property Litigation Associate Attorney (2–4 years experience) to join its IP litigation team in Boston, Massachusetts. This role offers the opportunity to work on complex trade secret and patent disputes involving cutting-edge technologies.

As one of the largest law firms in the U.S. with more than 40 offices, it was founded in 1967. This full-service firm provides legal representation in banking and finance, blockchain, corporate, cybersecurity, energy, entertainment, environmental, food, gaming, health care, real estate, tax, hospitality, and others. This innovative law firm creates creative and efficient strategies that enable to improve predictability, provide better insights, and deliver more value. The firm is committed to diversity and appreciates all backgrounds. Having a collaborative environment, the attorneys and staff have achieved significant results in the legal community. The firm provides new associates with high-level training in client management, business development, collaboration, and cultural skills. Offering unique professional opportunities, the firm empowers attorneys at all levels to shape their paths to success. The firm has developed a strong commitment to giving back to the community and strives to make a difference by leading, volunteering, and donating to a wide range of causes. The firm has numerous recognition awards and awards for its philanthropic giving, diversity, and innovation.

________________________________________

A nationally recognized law firm is seeking an Intellectual Property Litigation Associate Attorney to join its growing litigation practice in Boston, Massachusetts. This role focuses on high-stakes disputes involving trade secrets, patent litigation, and complex intellectual property matters across emerging technology sectors.

Attorneys pursuing Boston legal jobs in intellectual property litigation will gain exposure to complex technical disputes involving computer engineering, electrical engineering, mechanical technologies, and software-based innovations. The IP Litigation Attorney will work closely with experienced litigators while participating in sophisticated litigation matters from case strategy through trial.

This partner-track position provides attorneys with the opportunity to develop specialized experience in technology-driven litigation while building strong courtroom and advocacy skills within a collaborative legal team.

This opportunity is actively interviewing attorneys seeking advanced Boston legal jobs in intellectual property litigation.

________________________________________

Key Responsibilities

• Contribute to all aspects of intellectual property litigation, including legal research, drafting pleadings, and motion practice.

• Manage ESI collection, document review, and discovery production in complex litigation matters.

• Conduct witness interviews and participate in depositions involving technical subject matter.

• Assist in trial preparation and courtroom proceedings.

• Support litigation strategy for disputes involving trade secrets, patents, and other IP assets.

• Work in fast-paced litigation environments involving urgent or emergency legal proceedings.

• Collaborate with litigation teams and technical experts to analyze complex evidence.

________________________________________

Qualifications

• 2–4 years of experience as an Intellectual Property Litigation Associate Attorney.

• Experience handling trade secret or patent litigation matters at a mid-size or large law firm.

• Strong experience with complex discovery and litigation case management.

• Interest in technology-related litigation involving engineering or software-based technologies.

• Bar admission required in the relevant jurisdiction.

• Strong legal writing, research, and analytical abilities.

________________________________________

Education

• Excellent academic credentials from a top-tier law school.

________________________________________

Certifications

• Active bar admission in the relevant jurisdiction.

________________________________________

Skills

• Strong legal writing and analytical abilities.

• Ability to manage complex litigation matters and deadlines.

• Strong collaboration skills within multidisciplinary litigation teams.

• Technical aptitude and ability to quickly understand emerging technologies.

• Effective communication and client advisory capabilities.

________________________________________

Culture & Firm Appeal

This opportunity is with a nationally recognized full-service law firm with offices across the United States and internationally. The firm maintains a strong reputation for handling complex legal matters across industries including technology, finance, healthcare, energy, and intellectual property.

Attorneys benefit from a collaborative culture where innovation, diversity, and professional development are emphasized. The firm provides associates with meaningful mentorship and high-level training in litigation strategy, client management, and professional growth.

Professionals exploring Boston legal jobs will appreciate the firm's commitment to fostering a supportive environment where attorneys can develop both technical expertise and leadership skills.

________________________________________

Why This Role Is Unique

• Opportunity to work on complex trade secret and patent litigation matters involving cutting-edge technologies.

• Exposure to technical disputes involving software, engineering, and emerging technologies.

• Hands-on experience in trial preparation, discovery management, and litigation strategy.

• Collaborative litigation environment with strong mentorship.

• Clear partner-track position offering long-term career advancement.

• Ideal opportunity for attorneys seeking specialized Boston legal jobs in intellectual property litigation.

This position rarely opens at this level and provides attorneys with an exceptional opportunity to build expertise in technology-focused litigation within a nationally respected law firm.

________________________________________

Benefits

• Health insurance with optional HSA.

• Short-term and long-term disability insurance.

• Dental and vision care.

• Life insurance.

• Healthcare and Dependent Care Flexible Spending Accounts.

• 401K plan.

• Vacation and sick time.

• Employee assistance program.

• Voluntary insurance programs including accident, life, disability, long-term care, critical illness, cancer insurance, and pet insurance.

• Commuter and transit programs in certain markets.

________________________________________

Call to Action

Apply now for a confidential discussion with a BCG Attorney Search recruiter.

Explore this elite-level opportunity today.

Submit your resume to learn more about this prestigious role.

________________________________________

BCG Attorney Search is the industry leader for placing candidates in permanent positions in law firms. Since 2000, our recruiters have placed several thousand attorneys and enjoyed extraordinarily high success rates with our candidates. As a BCG Attorney Search candidate, you have access to more opportunities than any legal placement firm in the United States. We are able to offer the most in-depth insight in the legal recruiting market thanks to our dedicated team of over 150 employees who mercilessly research, study and analyze the legal market. The depth and breadth of our research empowers us to place attorneys at rates that are unparalleled at any placement firm in the United States. Many of our recruiters make 30 to 40 placements per year, while recruiters at competitor firms are likely to make four or five. Unlike other placement firms that can only tell you about openings at major AmLaw firms, we place candidates of all backgrounds in firms of all sizes. While other legal recruiters only represent a narrow band of candidates from top law firms and top law schools, our research, firm contacts, and market insight allow us to place hundreds of candidates each year who do not fit this mold. It is rare that we do not get candidates we represent interviews and offers. No one in the world is better at legal recruiting and placement than BCG Attorney Search.

BCG Attorney Search will confidentially review your application and will not forward your materials to the firm without first discussing the opportunity with you.

We are seeking an experienced Cloud Information Systems Security Engineer to design, implement, and manage security solutions for cloud environments. The selected candidate will lead security engineering efforts, identify risks, and develop mitigation plans to ensure compliance with DoD and federal cybersecurity standards. This role will primarily support CLIN 5 and is ideal for professionals with hands-on experience in cloud security, InfoSec engineering, and risk management within federal programs.

Security Clearance: Secret Clearance Required

Work Authorization: U.S. Citizens ONLY due to legal or government contract requirements

Key Responsibilities:

• Develop, implement, and manage information security engineering designs and solutions for cloud environments.
• Identify system security threats, vulnerabilities, and risks; develop and implement mitigation plans.
• Architect, design, and evaluate security-focused tools, services, and processes.
• Oversee assessment and mitigation of system security risks throughout the program life cycle.
• Validate system security requirements and perform security analyses to ensure compliance.
• Implement security designs across hardware, software, data, and operational procedures.
• Support continuous monitoring and improvement of cloud security posture.
• Collaborate with engineering, DevOps, and operations teams to enhance security automation and resilience.
• Maintain technical documentation, runbooks, and compliance records for audit and review purposes.
• Stay current on emerging threats, cybersecurity standards, and federal security mandates.

Required Qualifications:

• Bachelor's degree in computer science, Information Technology, Cybersecurity, or related field.
• Minimum of 4 years of experience in information security engineering or cloud security roles.
• Strong knowledge of cloud platforms (AWS, Azure, or Google Cloud) and security best practices.
• Experience with system security designs, threat modeling, risk assessment, and mitigation strategies.
• Understanding of hardware, software, and network security principles in cloud environments.
• Experience working in federal or DoD programs is preferred.
• Strong analytical, problem-solving, and communication skills.
• Ability to work effectively in a team-oriented, security-focused environment.

Preferred Qualifications:

• Hands-on experience with DevSecOps practices and security automation.
• Familiarity with Infrastructure-as-Code security controls and compliance tools.
• Knowledge of virtualization platforms (VMware, Hyper-V) and secure cloud configurations.

Certifications:

• IAT Level II certification required.
• Must obtain one or more Cloud Certifications within 6 months of hire (AWS, Azure, or Google Cloud preferred).

• Leading the Naval network warfare missions in developing tactics and procedures to realize tactical, strategic and business advantages afloat and ashore
• Driving interoperability with joint, allied and coalition partners
• Building professional excellence through education, training and certification and milestone qualifications
• Optimizing organizational effectiveness through cutting-edge technologies, knowledge management techniques and a culture of innovation
• Helping to develop and deploy information systems, command and control and space systems
• Serving as a key part of the Information Dominance Corps in its mission to gain a deep understanding of the inner workings of adversaries
• Overseeing the work of Information Systems Technicians - Enlisted Sailors (no degree required) who serve as specialists in information technology

• Serving as part of Battle Group staffs on ships at sea
• Working in C4I/Space/Surveillance on shore tours
• Serving on major Navy and joint staffs
• Serving in command of key communication and surveillance facilities around the globe

• Pursuing opportunities at institutions such as Naval Postgraduate School (NPS) or Navy War College (NWC)
• Completing Joint Professional Military Education (JPME) at one of the various service colleges

Location Details: Remote, United States

At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.

This position may be a hybrid or fully remote position, as decided by your manager. If designated as hybrid, you'll divide your time between working remotely from your home and an office location, so you should live within commuting distance. If designated as remote, you'll be working remotely from your home and may occasionally visit a GoDaddy office to meet with your team for events or meetings. Your hiring manager can share more about this role's hybrid or remote designation.

This position is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands.

GoDaddy is not currently considering candidates for this role in California, Seattle, or NYC.

What you'll get to do...

Define the Enterprise Integration & Partner Platform Strategy

• Lead the strategy and roadmap for GoDaddy Commerce's headless commerce APIs and partner SDKs that enable external software platforms to embed payments and commerce workflows.
• Develop a clear vision for who integrates with us, why, and how — prioritizing integrations that deliver high merchant and partner value aligned to our platform core competencies.
• Build and maintain a deep understanding of partner evaluation criteria, technical architecture, and enterprise buyer needs — positioning GoDaddy Commerce competitively alongside platforms like Stripe, Adyen, and Finix.

Champion Enterprise & ISV Partner Workflows

• Serve as the voice of enterprise software partners — from technical architects to product leaders — ensuring our APIs, documentation, and certification processes reflect the needs of real integration teams. 
• Map and optimize end-to-end partner workflows: onboarding → certification → go-live → reporting → revenue share → compliance.
• Translate integration complexity (devices, stores, payment endpoints, invoicing, virtual terminals, headless POS) into scalable, configurable platform solutions.

Drive Payments & Commerce Platform Capabilities

• Partner with engineering to define APIs and services for payments, orders, catalog, inventory, customers, and sales channels that support both embedded and in-person commerce.
• Build support for advanced enterprise requirements including: 
  • Multi-entity and multi-location configuration
  • Reporting and commissions APIs
  • Activity and transaction tracking
  • Risk and fraud scoring hooks
  • Customer authentication and tokenization flows
  • Reseller administrator portal
• Collaborate with Payments, Risk, and FinOps teams to ensure accurate settlement, reporting, and reconciliation across embedded payment flows.

Influence and Collaborate with Enterprise Clients

• Meet directly with enterprise partners and resellers to understand their technical and business integration needs, gather feedback, and guide co-development pilots and close sales.
• Partner with Business Development and Solutions Engineering to support partner evaluation cycles, ensuring APIs, sandbox tools, and documentation demonstrate enterprise-grade capability and reliability.
• Translate client conversations into actionable platform requirements, balancing enterprise flexibility with platform scalability.

Deliver Hypothesis-Driven Product Discovery

• Use experimentation and partner pilots to validate API features and developer experiences before scaling.
• Measure what matters: partner integration velocity, merchant attach and retention, API usage, revenue contribution, and partner NPS.
• Continuously iterate roadmap priorities based on adoption, partner satisfaction, and ecosystem performance.

Scale and Evangelize the Partner Platform

• Collaborate with GTM and Solution Engineering to create integration blueprints, API playbooks, and sandbox environments that reduce time-to-value for new partners.
• Define certification standards and reference architectures for recurring vertical use cases.
• Share insights and findings across GoDaddy Commerce to shape our long-term platform strategy for embedded commerce and payments.

Your experience should include...

• 8+ years of product management experience in platform, API, or payments products, with deep knowledge of payments architecture and commerce primitives.
• 2+ years of ISO 8583 financial messaging experience.
• Proven success embedding payments/commerce into enterprise ISV and middleware platforms with measurable adoption outcomes.
• Expert in headless and API-first product development, including API design tradeoffs, SDK usability, and developer enablement.
• Strong client-facing skills leading discovery, solution reviews, and executive briefings with enterprise partners.
• Track record of cross-functional influence across engineering, business development, operations, and compliance teams.

You might also have...

• Experience with platforms such as Stripe Connect, Adyen for Platforms, Finix, Square Developer Platform, or Shopify's Partner APIs.

We've got your back... We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy's benefits vary based on individual role and location and can be reviewed in more detail during the interview process.

We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way. 

About us... GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us. 

At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that's not enough to build true equity and belonging in our communities. That's why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It's the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page.

GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.

Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to  

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

GoDaddy doesn't accept unsolicited resumes from recruiters or employment agencies.

Readily Available Interim Customer Support Lead | VC-Backed B2B Healthtech SaaS | Boston (Hybrid)

The Client

This client is an AI-powered healthtech startup born out of a multi-year collaboration between leading academic medical centers and top-tier engineering institutions in Europe. This business has developed patented algorithms and a proprietary clinical database to help practitioners improve ultrasound screening accuracy, reduce diagnostic errors, and optimize care pathways for expectant mothers. With a clear mission to expand access to high-quality women's and children's health outcomes through technology, they are now scaling rapidly across the United States; partnering with major clinical networks and onboarding new health system clients at an accelerating pace.

The Role

This is an opportunity to own and build a support function at a company experiencing hypergrowth in the US market. Reporting to the Director of Operations, this role is for someone who sees a blank slate as an opportunity. The customer base is scaling rapidly and this position will be responsible for building the support function that grows with it. The right candidate will be hands-on, close to the product and customers before building out the systems, tooling, and team capable of sustaining growth without compromising the experience

Responsibilities

• Handle tickets and calls directly to build deep product knowledge and earn customer trust
• Design and implement the core support ticket infrastructure: SLAs, escalation paths, and cross-functional workflows with Engineering and Product
• Optimize the CRM/ticketing environment (automations, reporting, routing) and build out a self-serve knowledge base including FAQs and troubleshooting guides
• Serve as the voice of the customer, translating support patterns and user feedback into actionable product insights
• Define and track key operational KPIs and build automations to drive ongoing efficiency
• Champion team autonomy and maintain quality standards throughout a period of significant scale

What We Need to See (Essential)

• 3-5 years of B2B SaaS experience in Technical Support, Customer Support, or Operations
• Experience in implementing modern support/ticketing platforms (e.g. Zendesk, Pylon or similar)
• Proficiency in maintaining & utilizing ticketing CRMs
• Demonstrated ability to thrive in hypergrowth environments and build processes from zero
• Comfort working across time zones (specifically West Coast)
• Genuine alignment with the company's mission in women's and children's health

What We’d Like to See (Bonus)

• Experience in a healthcare or regulated SaaS environment
• Familiarity with building or scaling a support function at a Series A-C stage company
• Experience with CRM automation and reporting

Location: Hybrid

Package: $60-80 per hour

Duration: 4 months

IDR is hiring for a 6 Month Contract to Hire Technical Product Owner
Join a leading organization in the data technology sector, where innovation and agility drive success. This fully remote role offers the opportunity to influence key data engineering initiatives, collaborating across diverse teams to deliver impactful digital products. If you're passionate about data solutions, thrive in fast-paced environments, and possess a strong technical acumen, this is your chance to make a difference and grow your career.

Position Overview for the Technical Product Owner:
• Act as a pivotal link between Data Engineering teams and business stakeholders to facilitate successful technology delivery across digital products
• Manage and prioritize data engineering product backlog, ensuring alignment with organizational objectives
• Author user stories and acceptance criteria, leading refinement sessions and sprint planning
• Lead Agile ceremonies including daily standups, sprint reviews, and retrospectives to ensure smooth delivery
• Utilize data and AI tools to analyze issues, optimize workflows, and maintain high quality in product artifacts

Requirements for the Technical Product Owner:
• Proven experience in stakeholder interaction and managing product backlogs in an Agile environment
• Strong documentation skills and the ability to communicate complex technical requirements effectively
• Proficiency with SQL, data engineering processes, and related technologies such as Azure SQL, Data Factory, SSIS, and Azure Data Lake
• Familiarity with Microsoft tech stack and data delivery tools is highly preferred
• Solid understanding of data engineering concepts and successful delivery of technical products

What's in it for you?
• Opportunity to work remotely with flexible hours, supporting a dynamic team that values innovation and autonomy
• Competitive pay rate of $60-68/hr, leading to an annualized salary of approximately $135,000 + 10% STIP
• Be part of a company with a strong focus on data-driven solutions and cutting-edge technology adoption
• Gain hands-on experience with AI-driven processes and advanced data engineering tools

Why IDR?
• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row.
REMOTE

AI Research Scientist | Machine Learning | Deep Learning | Natural Language Processing | LLM | Hybrid | San Jose, CA

Title: AI Research Scientist

Location: San Jose, CA

Responsibilities:

• Design, execute, and analyze machine learning experiments, establishing strong baselines and selecting appropriate evaluation metrics.
• Stay up to date with the latest AI research; identify, adapt, and validate novel techniques for company-specific use cases.
• Define rigorous evaluation protocols, including offline metrics, user studies, and adversarial (red team) testing to ensure statistical soundness.
• Specify data and annotation requirements; develop annotation guidelines and oversee quality control processes.
• Collaborate closely with domain experts, product managers, and engineering teams to refine problem statements and operational constraints.
• Develop reusable research assets such as datasets, modular code components, evaluation suites, and comprehensive documentation.
• Work alongside ML Engineers to optimize training and inference pipelines, ensuring seamless integration into production systems.
• Contribute to academic publications and represent the company in research communities, as needed.

Educational Qualifications:

• Ph.D. in Computer Science, Artificial Intelligence, Machine Learning, or a related field is strongly preferred.
• Candidates with a master’s degree and exceptional research or industry experience will also be considered.

Industry Experience:

• 3–5 years of experience in AI/ML research roles, ideally in applied or product-focused environments.
• Demonstrated success in delivering research-driven solutions that have been deployed in production.
• Experience collaborating in cross-functional teams across research, engineering, and product.
• Publications in top-tier AI/ML conferences (e.g., NeurIPS, ICML, ACL, CVPR) are a plus.

Technical Skills:

• Strong foundational knowledge in machine learning and deep learning algorithms.
• Hands-on experience with PEFT/LoRA, adapters, fine-tuning techniques, and RLHF/RLAIF (e.g., PPO, DPO, GRPO).
• Ability to read, implement, and adapt state-of-the-art research papers to real-world use cases.
• Proficiency in hypothesis-driven experimentation, ablation studies, and statistically sound evaluations.
• Advanced programming skills in Python (preferred), C++, or Java.
• Experience with deep learning frameworks such as PyTorch, Hugging Face, NumPy, etc.
• Strong mathematical foundations in probability, linear algebra, and calculus.
• Domain expertise in one or more areas: natural language processing (NLP), symbolic reasoning, speech processing, etc.
• Ability to translate research insights into roadmaps, technical specifications, and product improvements.

AI Research Scientist | Machine Learning | Deep Learning | Natural Language Processing | LLM | Hybrid | San Jose, CA