Engineering Structures Journal Jobs in Pawtucket Ri Remote
401 positions found — Page 9
Notice: MCRA’s Talent Solutions division works to unite top talent with opportunities on our clients’ teams. This posting is not for a position directly at MCRA, but rather for a position with a MCRA client that our team is helping to recruit and fill.
MCRA's client, a commercial-stage medical device company specializing in designing, developing, and marketing orthopedic fracture repair and stabilization products, is in search of a Director of Quality and Regulatory Affairs to provide support across Regulatory, Quality Assurance, Operations, and Research & Development (R&D).
Primary Roles:
- Is a key member of the senior leadership, and is responsible for the successful operation of the company's quality and regulatory systems. Essential functions include the development, implementation, maintenance, and improvement of company-wide quality and regulatory systems, integrating continuous improvement activities.
- Serves as our clients Management Representative under ISO and FDA requirements, and takes the lead role in ensuring that the quality management system is efficient, effectively implemented and ensures compliance with the requirements of applicable regulatory agencies. Responsible for the generation and maintenance of our client's Quality systems, with direct oversight for the processes for Complaints Management, CAPA, Risk Management, Post-Market Surveillance, and Regulatory Reporting.
- Is responsible for leading the resolution of quality and compliance issues within the business and provide routine quality feedback and leadership to cross-functional groups
- Serves as the official correspondent to Competent Authorities (e.g. FDA, EU countries, etc) as well as Notified Body. Responsible for maintaining compliance registrations and device listings.
- Ensuring compliance with FDA and other applicable international regulations and requirements for the design, development, distribution, and maintenance of medical devices and provide general regulatory support to the organization
Responsibilities:
Quality Systems
- Provide operational leadership in planning and management of quality system activities to maintain appropriate QMS certification
- Responsible for leading and interfacing with any Notified Bodies or Competent Authorities during inquiries or facility inspections by such organizations
- Acts as lead in all product complaint and recall campaigns.
- Responsible for interfacing with and following up with any Customers regarding complaints
- Responsible for Supplier Quality assurance program
- Responsible for Measurement, analysis and improvement programs, including quality trending, CAPA system, and the Internal Quality Audit program for our client.
- Leads the Management Review process
Quality Engineering
- Ensures all inspection and quality plans are statistically sound and can ensure quality levels that exceed requirements
- Ensures all device history records are complete and reviewed prior to release of product
- Assist suppliers by providing information to enable process improvements
- Ensure all manufactured products are conforming to FDA Quality System, ISO 13485, MDD, and MDR
- Supports the engineering staff with PPQA activities, validations, and statistical analysis of new products and processes
- Leads Risk Management and Post-Market Surveillance activities
Regulatory Affairs
- Develop and implement global regulatory and compliance strategies to:
- Ensure all products designed, manufactured and/or shipped meet all regulatory, corporate and customer requirements for quality, safety and efficacy;
- Ensure proper and timely preparation and maintenance of national and international new product submissions, registration/licensing renewals, product listings, post market surveillance reports, import and export documents, safety testing, and other national and international requirement
- Optimize and focus on quality during the design and change control processes for both new and existing products;
- Ensure all advertising and promotion materials conform to applicable FDA, EU, and, where applicable, other country regulations.
- Responsible for the CE Mark approval process for all products, and Technical File generation and maintenance
- Responsible for writing Letters to File as required
- Participates in the development and writing of 510(k) submissions with the management team utilizing external resources as required
- Responsible for external agency reporting
Education:
- Bachelor’s Degree in Engineering or Natural Science preferred, coupled with approximately 10 years of combined experience in QA / RA in the medical devices industry; experience regarding medical device design, development and manufacturing regulations, especially 21 CFR Part 820 Quality System Regulation, the MDD and MDR Directives, as well as ISO 13485 requirements. 5 years of experience managing supervisory personnel and contributing toward the development of department strategies.
Experience/ Skills:
- Ability to build efficient quality assurance systems; including electronic document and record control, CAPA, NCR, complaint, training, metrics
- Demonstrated ability to write, review, execute and critique validation protocols, investigation plans, root cause analyses, NCRs, CAPAs, complaints, trend report
- Has experience with applying ISO 14971 principles to medical devices throughout all stages of the product's lifecycle.
- Demonstrated leadership skills and team building skills, inspires others toward continuous quality improvement
- Able to solve complex quality, technical, managerial or budgeting problems
- Readily adapts to changing priorities, effectively manages own time and direct reports to ensure tasks, projects are completed on time to meet growth objectives. Adjusts easily and readily to a fast-paced work environment
- Working knowledge of data acquisition, analysis and statistical software
- Demonstrated ability to manage multiple projects and technical personnel simultaneously
- Successful oral and written communication skills, business acumen and assertive decision-making ability
- Excellent computer skills, including MS Office proficiency
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as to meet the ongoing needs of the organization.
MCRA, LLC is an equal opportunity/Affirmative Action employer and does not discriminate in its selection and employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, protected veteran status, genetic information, age, or other legally protected characteristics.
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Officer None
What to Expect
Surface Warfare Officer
More Information
Responsibilities
Surface Warfare Officers (SWOs) are involved in virtually every aspect of Navy missions. As a SWO, you may be in charge of any number of shipboard operations and activities while at sea, working with or within any of these specialized forces:
Aircraft Carrier Forces: Provide and coordinate air, submarine and surface ship defense for aircraft carriers.
Cruiser-Destroyer Forces: Provide ship attack and defensive measures with a wide array of missile and fire power capabilities, providing anti-air, -submarine and -surface warfare support.
Amphibious Forces: Embark and transport vehicles, equipment and personnel for amphibious assault operations.
Combat-Logistics Forces: Provide combatant ships with fuel, ammunition, food and supplies, and provide repair, maintenance and rescue capabilities through Fleet Support Ships.
Mine Warfare Forces: Detect, identify and neutralize threats from hostile use of maritime mines.
You may also be interested in becoming a Surface Warfare Officer within the prestigious Navy Nuclear community where you will have the opportunity to work on some of the world's most powerful nuclear-powered submarines and aircraft carriers.
Work Environment
As a Surface Warfare Officer, you will work at sea and on shore, in a variety of environments. Sea duty could place you aboard ships within the fleet. Shore duty may involve a tour of duty at the Pentagon, a student assignment at the Naval Postgraduate School in Monterey, CA, or command and management positions at shore bases and stations around the world.
Training & Advancement
Those pursuing an Information Professional Officer position are required to attend Officer Candidate School (OCS) in Newport, RI.
Unless they have already been commissioned through the Naval Academy or ROTC, those pursuing a Surface Warfare Officer position are required to attend Officer Candidate School. Newly commissioned SWOs can expect an advanced training process that includes comprehensive training at sea and ashore.
Newly commissioned Surface Warfare Officers will be assigned to a surface ship, leading a team of Sailors responsible for a component of the ship - anything from electronics to weapons to engineering systems. In this setting, Officers are working toward full Surface Warfare qualification.
After completing these initial sea tours, Surface Warfare Officers may be selected to serve on high-level staffs, commands or strategic projects or they may be selected to work in recruitment. The ultimate goal for many: to one day command their own ship.
Promotion opportunities are regularly available but competitive and based on performance.
Post-Service Opportunities
Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian sector.
Education Opportunities
Wherever you are in your professional career, the Navy can help ease your financial burdens and advance your career with generous financial assistance and continuing education programs. Beyond professional credentials and certifications, Surface Warfare Officers can advance their education by:
- Pursuing opportunities at institutions such as Naval Postgraduate School (NPS) or Navy War College (NWC)
- Completing Joint Professional Military Education (JPME) at one of the various service colleges
Qualifications & Requirements
A degree from a four-year college or university is a minimum educational requirement to become a Commissioned Officer.
There are different ways to become a SWO. If you're a high school student or an undergraduate, you can enter through the Naval Reserve Officers Training Corps (NROTC) or through the U.S. Naval Academy. Those already having a degree attend Officer Candidate School (OCS), a 12-week Navy school in Newport, RI.
All candidates must also be U.S. Citizens.
General qualifications may vary depending upon whether you're currently serving, whether you've served before or whether you've never served before.
Part-Time Opportunities
There are part-time opportunities available as a Surface Warfare Officer.
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Surface Warfare Officers in the Navy Reserve typically work at a location close to their homes.
For annual training, Surface Warfare Officers may serve anywhere in the world, whether on a ship at sea or at bases and installations on shore.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that.
Surface Warfare Officers in the Navy Reserve serve in an Officer role. Before receiving the ongoing professional training that comes with this job, initial training requirements must first be met.
For current or former Navy Officers (NAVET): Prior experience satisfies the initial leadership training requirement - so you will not need to go through Officer Training again.
Officers who previously held a commission in another United States Military Service, National Oceanic and Atmospheric Administration, Public Health Service, or United States Coast Guard are exempt from attending ODS or LDO/CWO Academy.
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Outside Sales Representative
Warwick, Rhode Island
$90,000 - $110,000 + Excellent Training + Technical Progression + Overtime + Company Truck + Healthcare + 401(k) + Holiday
Are you a Sales Rep from a Construction/Engineering Service Sales background looking to transition into a position with uncapped commission? Are you looking to receive full industry training and become an expert through external courses and certifications?
On offer is an opportunity to maximise your earnings with uncapped commission. This company will give you full industry training and invest in you with regular internal and external training courses to get specialized certifications to become a technical expert.
This award-winning company specialize in facilities maintenance of residential and commercial door equipment for customers in various markets and sectors. Due to continual market dominance and exciting growth plans, they are now seeking several Service Sales Reps to join and further their client base.
In this role you will be given a generous weekly base and be paid commission monthly for prospecting Garage Door Instillation sales. Starting off inside getting trained from industry experts before moving outside, going on site to quote jobs servicing, maintaining and installing residential/commercial doors and loading/dock bay equipment. You will be paid for your travel time and your fuel will be covered by the company.
This is a great chance to join a market leading business that is offering full industry training and uncapped commission to highly motivated individuals with further progression available.
The Role:
- Service Sales (cold/warm calls/site visits/networking/referrals)
- Residential or Commercial garage door instillation sales around Rhode Island
- Excellent training, career progression, Commission and company package available
The Person:
- Construction/Engineering/Service sales background
- Someone confident to do prospect sales
- Eager to receive training, progress and looking for a long-term career.
To apply for this role or to be considered for further roles, please click "Apply Now" or contact Ewart at Rise Technical Recruitment.
Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.
The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Registered Nurse Residency Career Opportunity
Encompass Health: Where Nursing Meets Heart, Home, and Healing
Looking for a nursing career rooted in purpose, close to your heart and home? At Encompass Health, you'll play a vital role in patients' recoveries-providing individualized, compassionate care that makes a lasting impact. Here, small victories add up to monumental change, and you'll thrive in an environment built on support, advanced resources, and teamwork.
For new graduates or nurses with less than one year of experience, our 9-month Nurse Residency Program offers structured guidance and added support as you begin your career in rehabilitation nursing. With extended orientation, interdisciplinary shadowing, focused education, and an evidence-based project, the program sets you up for long-term success.
Encompass Health is where nursing becomes more than a job-it's a meaningful contribution to your patients, your community, and yourself.
A Glimpse into Our World
At Encompass Health, you'll experience the difference the moment you become a part of our team. Being at Encompass Health means aligning with a rapidly growing national inpatient rehabilitation leader. We take pride in the growth opportunities we offer and how our team unites for the greater good of our patients. Our achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award, among other accolades, which is nothing short of amazing.
Starting Perks and Benefits
Our benefits are designed to support your well-being and start on day one:
- Affordable medical, dental, and vision plans for both full-time and part-time employees and their families.
- Generous paid time off that accrues over time.
- Opportunities for tuition reimbursement and continuous education.
- Company-matching 401(k) and employee stock purchase plans.
- Flexible spending and health savings accounts.
- A vibrant community of individuals passionate about the work they do!
Realize Your Vision as a New Registered Nurse
- Join a supportive RN cohort with a structured curriculum designed to build confidence, enhance your skills, provide mentorship and set you up for long-term success.
- Build meaningful relationships with patients and their families, understanding their unique needs to facilitate their recovery.
- Collaborate and communicate effectively with various departments to ensure coordinated care and provide direct patient care when needed.
- Celebrate victories and milestones achieved by our patients.
Qualifications
- Valid RN licensures as required by state regulations.
- CPR certification (ACLS preferred).
The ideal candidate is a critical thinker who will proactively improve the quality systems of the company through internal audits, participation in process improvement programs, and interaction with key partners to obtain constructive feedback.
Responsibilities
- Develop standardized production, quality, and customer-service standards
- Identify potential risks before they become a problem, focusing on root cause analysis and preventive action
- Perform internal and external quality audits and compile detailed reports of findings
- Build a strong team through coaching, mentoring, specific training and performance evaluations
Qualifications
- Bachelor's degree or equivalent experience in Engineering
- 5+ years' relevant work experience
- Highly organized with excellent attention to detail
Associate Attorney – Trial Mentorship Program (1–2 Years Experience)
Hybrid Schedule | Competitive Compensation
We are seeking a motivated Associate Attorney (1–2 years of experience) to join our growing PI litigation team through a structured Trial Mentorship Program designed to accelerate courtroom development and transition you into managing your own caseload.
This is not a back-office drafting role. You will work directly under a senior trial attorney in a defined 12-month courtroom development track built to provide meaningful litigation exposure and a clear path to independent case responsibility.
What You Can Expect
You will receive hands-on mentorship and progressive responsibility, including:
- Direct collaboration with a senior litigator on active cases
- Deposition participation and preparation
- Trial preparation and courtroom exposure
- Involvement in case strategy sessions
- Motion drafting and argument opportunities
- Gradual assumption of case responsibility
- A defined path to managing your own docket
Our goal is to develop trial-ready attorneys, not long-term support associates.
Development Path
Month 0–3: Shadowing, drafting, and strategic case involvement
Month 3–6: Increased deposition and hearing participation
Month 6–12: Transition into partial caseload responsibility
12+ Months: Independent docket with continued senior mentorship
Compensation & Schedule
- Competitive compensation based on experience
- Annual year-end bonus opportunity
- Compensation reviewed as caseload and responsibility increase
- Hybrid schedule available
We understand flexibility matters. This role offers a hybrid work structure while maintaining meaningful in-office collaboration for litigation development.
Ideal Candidate
- 1–2 years of litigation experience
- Strong interest in courtroom advocacy and trial work
- Eager to learn directly from a senior trial attorney
- Motivated to build and manage an independent caseload
- Strong writing, analytical, and communication skills
If you are looking for a clear path to becoming a confident trial attorney with real courtroom exposure and long-term growth, we would welcome the opportunity to connect.
A Note to Applicants
Every resume submitted for this position is personally reviewed by a member of our team — not by AI software. We value the time and effort you put into your application and ensure it receives thoughtful consideration.
Remote working/work at home options are available for this role.
Description
Attorney
Temporary to permanent position.
NY Wills & Estates, a New York and New Jersey wills & estates firm, is seeking a detail-oriented, client-focused Attorney to join our growing firm. This is an excellent opportunity to be a part of a highly professional, supportive team and work closely with Managing Attorney Vlad Portnoy, Esq., in a hybrid role (some days in our NYC office, other days from home).
New York offices: 450 7th Ave., Ste. 1500, New York, NY 10123
New Jersey offices: 15 Warren St, Ste 36, Hackensack, NJ 07601
What You’ll Do
As an Attorney, you will manage all aspects of active matters in:
- New York & New Jersey Surrogate’s Courts – Probate, Administration, fiduciary support
- Article 81 Guardianship Proceedings – drafting petitions, communicating with parties, Mental Hygiene Court appearances
- Estate Planning – assisting with Trusts, Wills, POAs, Healthcare Proxies
- Medicaid Planning- working with the Team to assist clients in all aspects of Medicaid Planning and Elder Law
Your responsibilities will include:
- Meeting and consulting with clients
- Drafting petitions, motions, and estate-planning documents
- Keeping clients informed and responding to inquiries promptly
- Appearing in court as needed
- Coordinating with the managing attorney on strategy
- Managing deadlines, communications, and files in the firm's CMS
- Performing legal research
- Participating in weekly and monthly case reviews and team meetings
Tools & Platforms You’ll Use
Caret Legal, WealthCounsel, LexisNexis (templates + research), MS Office, Adobe Acrobat, Google Calendar, MS Teams, ACRIS, Zoom Communications, and NYSBA community forums.
Work Structure
This is a hybrid role:
Some days are in our New York office and/or New Jersey Office
Other days working remotely
We value flexibility while maintaining the highest level of client service.
Qualifications:
- Licensed in New York or New Jersey (the other state is a strong plus)
- 5–7 years of experience in:
- Probates
- Estate Planning
- Medicaid Planning
- Special Needs Planning
- Guardianships (incl. Article 81)
- Litigation experience is a plus
- Experienced in estate planning and/or Surrogate’s Court matters
- Organized, proactive, responsive, and comfortable handling clients directly
- Able to manage a varied caseload with professionalism and empathy
Compensation:
- Base pay: $120,000-$130,000 or commensurate with experience
- Temp-to-perm (90-day probationary period)
- Hybrid Work Structure (3 days in-office, 2 remote)
Responsibilities
You will support and manage matters across five core practice areas:
Surrogate’s Court
- Probate and Administration
- Fiduciary support
- Client updates and filings
Estate Planning
- Draft Wills, Trusts, POAs, and Health Care Proxies
- Assist with client consultations and strategy
Medicaid Planning
- Prepare planning documents
- Assist clients with eligibility strategy
Special Needs Planning
- Draft and support Special Needs Trusts
Guardianships (Including Article 81)
- Draft petitions
- Coordinate with involved parties
- Appear in Mental Hygiene Court when required
Additional Responsibilities
- Meet and consult directly with clients
- Draft petitions, motions, and estate-planning documents
- Manage deadlines, files, and communication in Caret Legal
- Conduct legal research
- Participate in weekly and monthly case reviews and team meetings
Tools You’ll Use
- Caret Legal
- WealthCounsel
- LexisNexis (research + templates)
- MS Office and Adobe Acrobat
- Google Calendar, Zoom Communications, MS Teams
- ACRIS
- NYSBA community forums
About NY Wills & Estates
At NY Wills & Estates, we are dedicated to helping clients plan for the future by offering expert legal services tailored to their individual needs. Our mission is to make estate planning accessible and easy to understand, ensuring clients have peace of mind knowing their families and assets are protected. We pride ourselves on integrity, exceptional client service, and a commitment to professional excellence. If you want to be part of a reputable firm with a strong client-centric approach, we’d love to have you on our team.
Remote working/work at home options are available for this role.
Our biotech client is seeking a Communications Project Manager to support Corporate Communications and R&D Communications in a part-time freelance capacity.
This is an ongoing 20 hours/week role with an expected duration of 6 months, with potential to extend. This position is fully remote and you will be reporting directly to the VP, Enterprise Communications.
The Communications Project Manager will serve as an operational and organizational engine for two fast-moving communications teams. This role ensures projects progress on schedule, leadership receives accurate and timely reporting, and executive-ready materials are consistently delivered. The ideal candidate is proactive, highly organized, experienced in cross-functional communications, and comfortable working directly with senior leaders.
Responsibilities
- Compile weekly project updates for the VP to support executive staff meeting discussions.
- Prepare and maintain monthly team reports for Corporate Communications and R&D Communications.
- Build quarterly business reviews (QBRs), consolidating inputs from multiple workstreams into executive-ready presentations.
- Create and update executive briefing books (1-2 per week), synthesizing complex information into clear, strategic narratives.
- Attend weekly team meetings (Wednesdays at 10 AM PST and Thursdays at 11 AM PST), maintaining agendas, tracking follow-ups, and ensuring all commitments are completed.
- Coordinate project inputs across cross-functional partners; track progress, identify risks, and flag blockers.
- Gather updates from stakeholders and ensure completeness, clarity, and alignment to team priorities.
- Synthesize themes across projects to identify patterns, insights, and strategic throughlines for reporting.
- Prepare materials in polished, executive-ready formats.
- Maintain project trackers, shared documents, and operational workflows across Airtable, OneNote, and Teams.
- Support the operational organization of both communications teams as they undergo structural changes, helping maintain consistency, accountability, and predictable information flow.
Requirements
- Minimum of 3 years of experience in project management, communications, executive support, or similar roles
- Experience supporting executive communications or communications teams.
- Strong organizational skills with demonstrated success managing multiple deadlines and stakeholder inputs.
- Proactive, self-starting working style with a Type A attention to detail.
- Exceptional written communication skills and comfort preparing executive-level materials.
- Ability to confidently engage senior leaders to request updates, clarify details, and push for high quality inputs.
- Comfortable synthesizing information and identifying key themes, insights, and priorities.
- Strong collaboration skills and a personable, professional presence.
Software Required:
- Airtable
- Workfront
- PowerPoint
- OneNote
In this position, you may have access to client or customer systems, confidential and/or proprietary information or data, including medical data.
Benefits
Creative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Sick leave is provided to Candidates whose assignment work location is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service.Email Your Resume In Word To
Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply.
Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : AG24-1980766 -- in the email subject line for your application to be considered.
Allie Gribble - Senior Solutions Delivery Recruiter
For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for STEM/OPT programs. Additionally, you must be physically located in and perform the work for our client in the United is a new role.
This job was first posted by Creative Circle on 03/16/2026 and applications will be accepted on an ongoing basis until the position is filled or closed.
This job was posted on 03/16/2026 and is open for 60 days
Creative Circle is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results. Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. United Healthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Creative Circle.
Copyright 1999 - 2026. CreativeCircle , Inc. All rights reserved.
Remote working/work at home options are available for this role.
You will engage with prospects, clients, and field representatives across multiple channels, providing consultative services to support navigation of consumer website and mobile app functionality.
Your responsibilities will include: Expertly Resolving Inquiries: Process transactions related to website services and ensure seamless client experiences.
Ticket Management: Create and update tickets on incidents, safeguard personal data, and update client information.
Account Assistance: Help clients in connecting/linking external accounts on the consumer website.
Issue Ownership: Take ownership of ticket issues and de-escalate calls when necessary to provide resolutions.
Business Presentation: Present business concepts and job resources while contributing to a culture of proactive problem-solving and continuous improvement.
Technology Advocacy: Embrace new technology and advocate for self-service capabilities by educating clients and field representatives.
Multi-tasking: Perform multiple job functions to support service levels and service level agreements.
Qualifications Associate's degree in business or related field or equivalent combination of education and experience.
Minimum of 2 years related customer service experience with proven customer service skills.
Advanced written and verbal communication skills.
Ability to multi-task and handle a high volume of calls/case load with the greatest possible degree of accuracy.
Strong organizational skills with the ability to prioritize tasks.
Strong problem-solving skills and ability to provide options.
Demonstrated computer experience with solid keyboarding skills and proficiency with current software packages.
Join us in fostering a professional relationship with our clients to enhance brand loyalty and drive continuous improvement in our services.
This position has been classified as an Associated Person under NMIS guidelines and requires fingerprinting and completion of required form.Non-Registered Fingerprinted
- FINRA Compensation Range: Pay Range
- Start: $18.74 Pay Range
- End: $28.10 Geographic Specific Pay Structure: Structure 110: Structure 115: We believe in fairness and transparency.
It’s why we share the salary range for most of our roles.
However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process.
The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.
Grow your career with a best-in-class company that puts our clients' interests at the center of all we do.
Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce.
We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.
Skills Policy Inquiries & Complaints Management​ (NM)
- Intermediate, Customer Service Mindset (NM)
- Intermediate, Prioritization (NM)
- Intermediate, Policy & Procedure (NM)
- Intermediate, Case Management (NM)
- Intermediate, Teamwork (NM)
- Intermediate, Compliance (NM)
- Intermediate, Tax Awareness (NM)
- Advanced, Field Relations (NM)
- Intermediate, Analytical Thinking (NM)
- Intermediate, Adaptive Communication (NM)
- Intermediate, Quality Acumen (NM)
- Intermediate, Root Cause Analysis & Decision Quality (NM)
- Intermediate, Client Advocacy (NM)
- Intermediate, Data Security (NM)
- Advanced, Attention to Detail (NM)
- Intermediate, Insurance Products (NM)
- Intermediate, Change Adaptability (NM)
- Intermediate, Customer Support (NM)
- Intermediate, Escalation Management (NM)
- Intermediate FIND YOUR FUTURE We’re excited about the potential people bring to Northwestern Mutual.
You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.
Flexible work schedulesConcierge serviceComprehensive benefitsEmployee resource groupsPandoLogic.
Keywords: Field Service Representative, Location: Franklin, WI
- 53132
Remote working/work at home options are available for this role.
Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations.
Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.
Visit us at to learn more and view our open positions.
Please apply or call one of us to learn more For further inquiries about this opportunity, please contact one of our Talent Specialists, Amit, at 224 507 1290 Title: IT Solution Architect (Financial Systems)
- Remote Location: Remote (Candidates local to Corning, NY and Charlotte, NC are preferred.
Open to candidates in other locations; candidates must be willing to work EST time zone) Duration: 12 Months with possibility of extension based on demand.
Schedule: Full-time, M-F, 8 AM
- 5 PM.
Some potential flexibility may be required for after-hours work, as needed.
Travel
- up to 25% for travel to Corning, NY.
Estimated as one week per month based on project need.
Only W2 candidates are eligible for this position.
Third-party or C2C candidates will not be considered Position Summary The IT Solution Architect for Supply Chain and Finance is responsible for designing, developing, and guiding the implementation of enterprise technology solutions that support client's financial and supply chain processes.
This role collaborates closely with business stakeholders and cross-functional IT teams to ensure systems are scalable, secure, and aligned with organizational strategy.
The architect enables operational excellence by shaping solution roadmaps, ensuring platform integrity, and driving continuous improvement across finance and supply chain applications.
Key Responsibilities Solution Architecture and Design Develop end-to-end architectural designs for finance and supply chain systems in alignment with business objectives.
Assess existing application landscapes and recommend improvements, modernization opportunities, and integration strategies.
Ensure solutions comply with security, data governance, and enterprise architecture standards.
Business Partnership and Collaboration Engage with Finance, Supply Chain, and IT partners to understand business needs and translate them into technical requirements.
Participate in recurring strategic and operational touchpoints, including cFIN review sessions and architecture-focused team meetings.
Provide subject matter guidance on financial systems such as OneStream and other platforms influencing client's digital finance ecosystem.
Technical Leadership and Support Serve as the technical lead for solution implementations, enhancements, and integrations across finance and supply chain domains.
Address escalated issues, provide root-cause analysis, and ensure long-term stability of assigned applications.
Partner with engineering and operations teams to ensure solution resilience, performance, and sustainability.
Governance, Standards and Documentation Contribute to the development of architecture standards, design patterns, and best practices.
Maintain accurate architectural documentation, including roadmaps, diagrams, functional specifications, and integration models.
Continuous Improvement and Innovation Evaluate emerging technologies and recommend opportunities to enhance process efficiency, automation, and system capabilities.
Support modernization initiatives that strengthen client's digital transformation objectives in the finance and supply chain organizations.
Required Qualifications
- Education and Experience Bachelor's degree in Information Technology, Computer Science, Engineering, or related field (minimum required).
5 years of experience as a Solution Architect with financial systems.
Proven experience architecting solutions in enterprise finance and/or supply chain environments.
Deep knowledge of financial systems (e.g., OneStream, SAP cFIN (Central Finance), or similar platforms).
Familiarity with SAP finance and supply chain modules.
Strong understanding of systems integration, data flows, and enterprise application ecosystems.
Ability to translate complex technical concepts into clear business language.
Key Competencies Strategic Thinking Ability to design future-focused, scalable solutions.
Technical Expertise Strong architecture and platform skills across finance and supply chain.
Communication and Influence Effectively collaborates with technical and non-technical stakeholders.
Problem Solving Skilled at diagnosing complex issues and proposing durable solutions.
Execution Ability to manage multiple priorities and deliver high-quality outcomes.
Preferred Qualifications Experience working in a global, matrixed organization.
Understanding of data governance, security protocols, and architecture frameworks.
Demonstrated ability to lead collaborative solution workshops and stakeholder discussions.
Interview Process: Two rounds.
First round phone screen with direct manager.
Second round video panel interview, including technical review.
About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond.
The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.
DivIHN is an equal opportunity employer.
DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.
SAP cFIN, OneStream
Remote working/work at home options are available for this role.
