Inside Sales Representative (ISR)

Job Title: Inside Sales Representative (ISR)

Company: Moonshot Solutions

Location: Overland Park, KS

Job Type: Full-Time

About Moonshot Solutions

At Moonshot Solutions, we believe technology should be a strategic driver for business success, not just an operational expense. We partner with businesses to help them manage their technology differently, aligning their IT infrastructure with their core business goals. We are looking for a highly motivated, process-driven Inside Sales Representative to be the engine of our growth.

The Role

The Inside Sales Representative (ISR) is the critical first point of contact for our prospective clients. In this role, your primary objective is not to sell IT services over the phone. Instead, your goal is to sell the meeting. You will proactively reach out to business owners and C-level executives to secure First-Time Appointments (FTAs) for our outside sales and strategic consulting team.

You will succeed in this role if you are comfortable making a high volume of outbound calls, are completely free of call reluctance, and know how to pivot conversations from technical jargon to business value.

Key Responsibilities

• High-Volume Prospecting: Execute a disciplined daily outbound call strategy, consistently making 50-60 dials per day to targeted business leaders.
• Appointment Setting: Secure qualified First-Time Appointments (FTAs) for our senior sales team and strategic advisors.
• Qualifying Leads: Identify if a prospect fits our ideal client profile by asking high-level business questions and uncovering their current operational challenges.
• Selling the Value: Challenge prospects to "look at technology differently," focusing the conversation on business results, risk management, and strategy rather than technical specifications.
• Pipeline Management: Meticulously track all activities, conversations, and follow-ups in our CRM. Build and maintain a clean, high-quality pipeline of future opportunities.
• Target Achievement: Consistently meet or exceed weekly and monthly quotas for dials, meaningful conversations, and appointments set.

What We Are Looking For

• Phone Stamina: You have zero call reluctance and thrive in an environment that requires a high volume of daily outbound dials.
• Business Acumen: You can confidently speak with CEOs, Presidents, and business owners, understanding their high-level business concerns.
• Process-Oriented: You believe in following a proven, metric-driven sales process and understand that consistent daily inputs lead to predictable outputs.
• Coachability: You are eager to learn, welcome accountability, and are open to regular coaching and role-playing to sharpen your skills.
• Excellent Communicator: Strong verbal and written communication skills, with the ability to quickly build rapport and handle objections effectively.
• Experience: 1-3 years of outbound B2B sales or lead generation experience is preferred. Experience in the Managed IT Services (MSP) industry is a plus, but not required.

What We Offer

• Competitive base salary + incentives based on appointments held and closed deals.
• Comprehensive training on our specific sales process and framework.
• Clear metrics for success and ongoing professional coaching.
• Competitive benefits: Health insurance, PTO, 401k, etc.