Engineering Structures Journal Abbreviation Jobs in Chicago Remote
795 positions found — Page 7
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Specialty Drug Solutions
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page ( ).
Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Pharmacy Technician 2 Certified performs duties such as prescription data entry, labeling, preparing and filling of medication orders for patients of the retail pharmacy. Such medication orders are prepared up to the point of final checking and dispensing by registered pharmacists. Exemplifies the Rush mission, vision and ICARE values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
• High School Diploma/GED required.
• Current State of Illinois Pharmacy Technician licensure required.
• Current PTCB Pharmacy Technician Certification (CPhT) required and/or EXCPT
• At least two years of experience in a customer service-oriented pharmacy environment or related field.
• Excellent data entry skills.
• Flexibility with work schedule.
• Good problem solving skills and the ability to work independently and quickly in responding to and resolving a wide range of problems.
• Excellent verbal communication skills.
• Dependable in attendance and job performance.
• Good organizational and time management skills
• Team player with a positive attitude and work ethic.
• Ability to use telephone, computer systems, laminar air flow hoods, copiers, fax machines, calculator and other office equipment as necessary.
Physical Demands:
• Normal office, warehouse and clinical environments.
• May be exposed to certain hazardous materials, including but not limited to blood-borne pathogens, chemotherapeutic agents, cleaning and sanitizing agents.
Responsibilities:
• Recognizes and identifies various classes of drugs and their generic and trade names.
• Assists pharmacists in coordinating and scheduling preparation of sterile admixtures.
• Performs pharmaceutical math with understanding and accuracy, including: fundamental math functions, common apothecary and metric conversions, pharmaceutical dose calculations, and parenteral dose calculations.
• Familiar with abbreviation symbols and equivalents used in pharmacy communications.
• Understands various drugs' storage requirements, dosage forms and compounding techniques. Demonstrates understanding and proficiency of extemporaneous compounding skills.
• Possesses proficient data entry skills. Demonstrates essential computer skills such as order entry, label generation, drug pricing, and third party billing. Prioritizes workload to maintain an efficient workflow.
• Recognizes various billing plan codes and which drugs are covered under these different plans.
• Assists in looking up information to answer general information questions. Refers questions regarding drug information or patient specific questions to a pharmacist.
• Ensures the I.V. preparation room and related equipment are cleaned, calibrated and maintained per organizational policy and procedure.
• Updates/revises patient inventory usage numbers in the computer based on actual usage, change in orders, and communication with other team members.
• Remains alert to customer needs and provides prompt, courteous customer service.
• Responds to and resolves patient/customer problems in an appropriate and timely fashion using proper channels.
• Maintains work area in an organized and orderly fashion, including facing of shelves and returning medications to shelves.
• Checks and maintains adequate supply of stock necessary to fill prescriptions. Orders stock well in advance of running out. Follows up with stock back orders and processes balance-due prescriptions.
• Maintains CE hours required to retain CPhT certification.
• Attends department meetings as scheduled.
• Performs other duties as assigned
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Business Unit: Rush Oak Park
Hospital: Rush Oak Park Hospital
Department: Pharmacy
Work Type: Per Diem/PRN/As Needed
Shift: Rotating
Work Schedule: 8 Hr (6:00 AM - 11:30 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page ( rush. edu/rush-careers/employee-benefits).
Pay Range: $19.00 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush's anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
Exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures. The Pharmacy Technician assists pharmacists in the practice of pharmacy performing duties such as preparing, filling, and labeling medications for patients in the Hospital. As patient care assignments dictate, the Technician is responsive to the explicit need of all patients. When relevant, appropriate standards of practice and sensitivity to the psychosocial needs of these patient populations.
Other information:
Required Job Qualifications:
-Must be a high school graduate or equivalent
-Current State of Illinois Pharmacy Technician license
-Individuals must have EXCPT and or PTCB (Pharmacy Technician Certification Board) certification.
Preferred Job Qualifications:
-1-year hospital experience
-1 year retail pharmacy experience
-Currently a pharmacy student
-Graduated from an approved Pharmacy Tech Program
-ACPE IV certification
-Hazardous drug compounding certification
Physical Demands:
-Ability to lift/move 30-50 pounds
-Ability to stand for long periods of time (4+ hours) between breaks
-Ability to crouch when filling dispensing cabinets and bend or stand on a stool as necessary.
-May be exposed to certain hazardous materials, including but not limited to chemotherapeutic agents.
Competencies:
-Must be able to interpret and understand medical abbreviations.
-Ability to utilize technology in the pharmacy including, but not limited to Office products, Carousels, DoseEdge, WASP, MILT,MPI Pre-packer/labeling system, CII Safe, and RxVerify as needed for assigned duties.
-Recognizes the regulations for repackaging medications for non-sterile compounding and packaging.
-Analyze problems and interpret analytical data.
-Strong oral and written communication skills with an emphasis on customer service skills.
-Ability to perform work accurately with attention to detail within specified time periods.
-Ability to work cooperatively.
-Ability to handle frequent interruptions and adapt to changes in workload and work schedule.
-Ability to set priorities and solve problems.
-Ability to respond quickly to emergency requests.
Responsibilities:
-Recognizes and identifies various classifications of medications, medication names, dosage forms, and routes of administration.
-Understand the pharmacy workflow for first doses, automated dispensing cabinet refills, cart fill, and batches.
-Understand the pharmacy workflow for medication returns and medication disposal.
-Responsible for the accurate interpretation of EPIC pharmacy labels:
-Responsible for the accurate and timely filling and delivery of patient-specific medications and Automated Dispensing Cabinet (ADC) restocks.
-Responsible for the preparation of sterile and non-sterile compounding and packaging:
-Responsible for answering phones, assisting callers with requests, and any other technical duties as assigned.
-Responsible for utilization of Epic for technical requests (i.e.: missing medications, ADCs out of stock, and responding to in-basket messages)
-Responsible for inventory, storage, and supply maintenance of assigned areas.
-Responsible for exchanging emergency carts and the completion of required documentation.
-Responsible for knowing the laws and regulations related to controlled substances.
-Maintain cleanliness of all equipment and work areas.
-Responsible for learning departmental quality assurance processes and hospital safety practices.
-Actively participates in various departmental committees and educational activities as assigned.
-Any and all other duties as assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Business Unit: Rush Oak Park
Hospital: Rush Oak Park Hospital
Department: Pharmacy
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 4
Work Schedule: 8 Hr (6:00:00 AM - 11:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page ( ).
Pay Range: $20.19 - $28.52 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush's anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Pharmacy Technician III assists licensed pharmacists in the practice of pharmacy performing the duties described in the Technician II position description as well as serving as a role model for other technicians through added responsibilities, specialization in technician pharmacy practice, demonstrating leadership and initiative, and fulfilling the needs of the department.
The Technician III is actively involved in the training and development process and the development of policies and procedures specific to their practice site and is responsible for the daily technical operations of the area. The Technician III must have the capacity to work effectively and efficiently in areas routinely requiring a higher degree of prolonged technical concentration, liability, and risk.
Other information:
Required Job Qualifications:
- Must be a high school graduate or equivalent.
- Current State of Illinois Pharmacy Technician license.
- Individual must have EXCPT and/or PTCB (Pharmacy Technician Certification Board) certification.
- Individuals licensed BEFORE January 1, 2008 are grandfathered; they are not required to become nationally certified or hold the "Certified" designation to continue working as a registered pharmacy technician in Illinois.
- At least 6 months of previous experience as a pharmacy technician.
Preferred Job Qualifications:
- Two years of college training or its equivalent.
- ACPE IV certification.
- Hazardous drug compounding certification.
Physical Demands:
- Ability to lift/move 30-50 pounds.
- Ability to stand for long period of time (4+ hours) between breaks.
- Ability to crouch when filling dispensing cabinets and bend or stand on a stool as necessary.
- May be exposed to certain hazardous materials, including but not limited to chemotherapeutic agents.
- This position requires up to 10% travel. Employee needs to be able to work extended hours due to business needs.
Competencies:
- Must meet the competency requirements of a Pharmacy Tech II.
- Competency demonstrated and ability to train others in at least seven of the tasks below:
A. IV Compounding
B. Hazardous drug identification and compounding
C. Crash Cart restock/outdate process/reporting running
D. Fluids ordering/restocking
E. Narcotics/CII Safe receive, send, return, expire transactions and report running
F. OR/Anesthesia ADC restock/troubleshooting
G. Pediatrics drug identification and compounding
H. ADC configuration, set up, troubleshooting, report running, review, and analysis
I. MPI Prepacker
J. Storeroom ordering
K. Recalls; processing, segregating and removing from inventory/ADCs
- Ability to effectively follow directions, analyze problems and interpret analytical data.
- Strong communication skills with an emphasis on customer service skills.
- Accountable for his/her actions, progress and development.
- Attention to detail to provide high quality care and accurate medication preparation.
- Ability to operate technology accurately and efficiently by the end of the defined training period.
- Consistently demonstrates leadership and initiative to peers and others in handling workload.
- Planning, prioritizing, and analyzing situations are frequently.
- Consistent outstanding attendance record relating to tardiness and absences.
Responsibilities:
- Active participation in the Pharmacy Department Technician Career Ladder development and ongoing revisions.
- Interacts professionally and appropriately with other healthcare professionals and Rush system employees.
- Demonstrates ability to coach/train other technicians and pharmacy students.
- Demonstrates adaptability, initiates action, manages work, contributes to team success, communication, professional knowledge and technical skills, continuous learning and exhibits a passion for the Rush Mission, Vision and Values according to the Department of Pharmacy Technician Career Ladder expectations
- Recognizes and identifies various classifications of medications, medication names, dosage forms and routes of administration.
- Ability to use available print and online references as appropriate.
- Understand the pharmacy workflow for first doses, Automated Dispensing Cabinet (ADC) refills, cart fill and batches.
- Understand the pharmacy workflow for medication returns and medication disposal.
- Performs pharmaceutical calculations accurately including fundamental math calculations, metric conversions, pharmaceutical dose calculations and parenteral dose calculations.
- Responsible for the accurate interpretation of EPIC pharmacy labels:
- Interpretation and understanding of medical abbreviations.
- Identification and differentiation of various types of medication orders (Scheduled, PRN, Once, STAT, NOW).
- Ability to appropriately label all medication dosage forms including auxiliary labels for expiration and storage as required.
- Responsible for the accurate and timely filling and delivery of patient-specific medications and ADC restocks.
- Ability to troubleshoot ADC equipment (i.e.: failed drawers, inventory, outdates).
- Ability to utilize technology in the pharmacy including, but not limited to CII Safe, Carousels, DoseEdge, WASP, MILT, RxVerify as needed for assigned duties.
- Responsible for the preparation of non-sterile compounding and packaging:
- Ability to accurately draw up oral syringes, compound oral suspensions and other duties as assigned.
- Recognizes the regulations for repackaging medications and complies with all required labeling and documentation procedures for non-sterile compounding and packaging.
- Responsible for answering phones, assisting caller with missing medication requests and any other technical duties as assigned.
- Responsible for utilization of Epic for technical requests (i.e.: missing mediations, ADC out of stock and responding to in-basket messages)
- Responsible for inventory, storage and supply maintenance of assigned areas.
- Responsible for training and compliance with USP , USP , USP , and aseptic technique practices when preparing sterile and non-sterile products:
- Recognizes incompatible, unstable and/or expired compounded products.
- Maintains all required documentation of compounded products and production areas for sterile and non-sterile products.
- Recognizes investigational drug orders and documentation requirements for preparation and use.
- Responsible for exchanging emergency carts and completion of required documentation..
- Responsible for knowing the laws and regulations related to controlled substances.
- Maintain cleanliness of all equipment and work areas.
- Knowledge of departmental and Medical Center safety practices.
- Awareness of departmental quality assurance processes.
- Actively participates in various departmental committees and educational activities as assigned.
- Assists supervisor and pharmacist working in the area in the execution of related assignments involving technical support for the department
- Responsible for participation in the review, revision, and preparation of related policies and procedures for the Department of Pharmacy Policy and Procedure manual.
- Provides departmental support and leadership in fulfilling departmental staffing needs as required during short staffing situations.
- Any and all other duties as assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Business Unit: Rush Oak Park
Hospital: Rush Oak Park Hospital
Department: Pharmacy
Work Type: Restricted Part Time (Total FTE less than 0. 5)
Shift: Shift 4
Work Schedule: 8 Hr (6:00:00 AM - 11:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page ( /rush-careers/employee-benefits).
Pay Range: $10.00 - $375.00 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush's anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Pharmacy Technician Intern assists licensed pharmacists in the practice of pharmacy, demonstrating leadership and initiative, and fulfilling the needs of the department and the Medical Center. The Pharmacy Technician Intern is involved in the training of newly hired pharmacy technicians and pharmacy technician interns. The pharmacy intern exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Job Requirements:
-Currently enrolled at an accredited college of pharmacy
- A current Pharmacy Technician Student license for the state of IL
-Ability to effectively follow directions, analyze problems and interpret analytical data.
-Strong communication skills with an emphasis on customer service skills.
-Accountable for his/her actions, progress and development.
-Attention to detail to provide high quality care and accurate medication preparation.
-Ability to operate technology accurately and efficiently by the end of the defined training period.
-Consistently demonstrates leadership and initiative to peers and others in handling workload. Planning, prioritizing, and analyzing situations are frequently required.
-Consistent outstanding attendance record relating to tardiness and absences. Willing to fill unscheduled absences as required.
Preferred
-Attitude to learn and grow professionally
-Superior time management skills in order to balance school and work without compromising either
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Work Environment
Equipment/Machines Used in Performing Work:
Microsoft Outlook, Epic, pharmacy automation, fax machine, copier and other office equipment as necessary..
Physical Demands
Working Conditions:
May be exposed to certain hazardous materials, including but not limited to chemotherapeutic agents. Lifting up to 30 pounds, continuous standing, and frequent walking may be required.
Position Type and Expected Hours of Work
This is a not full time position. Shifts will vary from daytime to evening and included weekends. As noted above, once the intern becomes a P3 student, evening medication reconciliation shifts are expected at least once weekly. In addition, interns are expected to pick up shifts during holiday and summer breaks. It's possible that full time work may be available if the intern is interested.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Responsibilities:
1.Recognizes and identifies various classifications of medications, medication names, dosage forms and routes of administration.
2.Ability to use available print and online references as appropriate.
3.Understand the pharmacy workflow for first doses, pyxis refills, cart fill and batches.
4.Understand the pharmacy workflow for medication returns and medication disposal.
5.Performs pharmaceutical calculations accurately including fundamental math calculations, metric conversions, pharmaceutical dose calculations and parenteral dose calculations.
6.Responsible for the accurate interpretation of EPIC pharmacy labels:
a.Interpretation and understanding of medical abbreviations.
b.Identification and differentiation of various types of medication orders (Scheduled, PRN, Once, STAT, NOW).
7.Ability to appropriately label all medication dosage forms including auxiliary labels for expiration and storage as required.
8.Responsible for the accurate and timely filling and delivery of patient-specific medications and Pyxis restocks.
9.Ability to troubleshoot Pyxis equipment (i.e.: failed drawers, inventory, outdates).
10.Ability to utilize technology in the pharmacy (i.e.: Carousels, DoseEdge, WASP, MILT, RxVerify) as needed for assigned duties.
11.Responsible for the preparation of non-sterile compounding and packaging:
a.Ability to accurately draw up oral syringes, compound topical medications and other duties as assigned.
b.Recognizes the regulations for repackaging medications and complies with all required labeling and documentation procedures for non-sterile compounding and packaging.
12.Responsible for answering phones, assisting caller with missing medication requests and any other technical duties as assigned.
13.Responsible for utilization of Epic for technical requests (i.e.: missing medications, Pyxis out of stock and responding to in-basket messages)
14.Responsible for inventory, storage and supply maintenance of assigned areas.
15.Place orders through RxWorks to maintain adequate inventory levels as assigned:
a.Follow stock rotation practices when putting away medication orders.
16.Responsible for compliance with USP and aseptic technique practices when preparing sterile products:
a.Recognizes incompatible, unstable and/or expired compounded sterile products.
b.Maintains all required documentation of compounded sterile products and production areas for sterile products.
17.Recognizes investigational drug orders and documentation requirements for preparation and use.
18.Responsible for exchanging emergency carts and completion of required documentation as assigned.
19.Responsible for knowing the laws and regulations related to controlled substances.
20.Maintain cleanliness of all equipment and work areas.
21.Knowledge of departmental and Medical Center safety practices.
22.Awareness of departmental quality assurance processes.
23.Actively participates in various departmental committees and educational activities as assigned.
24.Responsible for the smooth and efficient technical operation of the specific practice site. Provides in advance and in follow-up the management of issues of a departmental or site-specific nature regardless of absence from the work site. For example, before a scheduled day off, the technician brings important issues to the attention of the replacement technician or follows up on problems with the replacement person upon return.
25.Assists supervisor and pharmacist working in the area in the execution of related assignments involving technical support for the department or practice site.
26.Responsible for participation in the review, revision, and preparation of related policies and procedures for the Department of Pharmacy Policy and Procedure manual.
27.Provides departmental support and leadership in fulfilling departmental staffing needs as required during short staffing situations.
28.Under the direct supervision of the pharmacist the Pharmacy Technician Intern may perform:
a.Medication admission histories
b.Medication discharge counseling
c.IV to PO reports
d.Creatinine clearance monitoring
e.Drug Use Evaluations
29.Any and all other duties as assigned.
Behavioral and leadership Responsibilities
1.Interacts professionally and appropriately with other healthcare professionals and RUMC employees.
2.Demonstrates ability to coach/train other technicians and pharmacy students.
3.Demonstrates adaptability, initiates action, manages work, contributes to team success, communication, professional knowledge and technical skills, continuous learning and exhibits a passion for the Rush Mission, Vision and Values according to the Department of Pharmacy Technician Career Ladder expectations.
4.Will participate in evening medication reconciliation once weekly during P3 year to assist in achieving department's goals in medication histories for high risk patients.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Business Unit: Rush Oak Park
Hospital: Rush Oak Park Hospital
Department: Pharmacy
Work Type: Part Time (Total FTE between 0. 5 and 0. 89)
Shift: Shift 4
Work Schedule: 8 Hr (4:00:00 AM - 11:30:00 AM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page ( ).
Pay Range: $16.48 - $23.28 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush's anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. The Pharmacy Technician 1 assists pharmacists in the practice of pharmacy performing duties such as preparing, filling and labeling medications for patients in the Hospital. As patient care assignments dictate, the Technician 1 is responsive to the explicit need of all patients. When relevant, appropriate standards of practice and sensitivity to the psychosocial needs of these patient populations.
Other information:
Required Job Qualifications:
-Must be a high school graduate or equivalent
-Must have applied for State of Illinois Pharmacy Technician license
-Individual must be willing to have completed PTCB (Pharmacy Technician Certification Board) and or EXCPT certification before the next license renewal cycle (State of Illinois requirements)
Preferred Job Qualifications:
-Admitted to a guild program
-1 year hospital experience
-1 year retail pharmacy experience
-Currently a pharmacy student
-Graduated from an approved Pharmacy Tech Program
-ACPE IV certification
-Hazardous drug compounding certification
Physical Demands:
-Ability to lift/move 30-50 pounds
-Ability to stand for long periods of time (4+ hours) between breaks
-Ability to crouch when filling dispensing cabinets and bend or stand on a stool as necessary.
-May be exposed to certain hazardous materials, including but not limited to chemotherapeutic agents.
Competencies:
-Must be able to interpret and understand medical abbreviations.
-Ability to utilize technology in the pharmacy including, but not limited to Office products, Carousels, DoseEdge, WASP, MILT,MPI Pre-packer/labeling system, CII Safe, and RxVerify as needed for assigned duties.
-Recognizes the regulations for repackaging medications for non-sterile compounding and packaging.
-Analyze problems and interpret analytical data.
-Strong oral and written communication skills with an emphasis on customer service skills.
-Ability to perform work accurately with attention to detail within specified time periods.
-Ability to work cooperatively.
-Ability to handle frequent interruptions and adapt to changes in workload and work schedule.
-Ability to set priorities and solve problems.
-Ability to respond quickly to emergency requests.
Responsibilities:
A.Recognizes and identifies various classifications of medications, medication names, dosage forms and routes of administration.
B.Understand the pharmacy workflow for first doses, automated dispensing cabinet refills, cart fill and batches.
C.Understand the pharmacy workflow for medication returns and medication disposal.
D.Responsible for the accurate interpretation of EPIC pharmacy labels:
E.Responsible for the accurate and timely filling and delivery of patient-specific medications and Automated Dispensing Cabinet (ADC) restocks.
F.Responsible for the preparation of sterile and non-sterile compounding and packaging:
G.Responsible for answering phones, assisting caller with requests and any other technical duties as assigned.
H.Responsible for utilization of Epic for technical requests (i.e.: missing medications, ADCs out of stock, and responding to in-basket messages)
I.Responsible for inventory, storage and supply maintenance of assigned areas.
J.Responsible for exchanging emergency carts and completion of required documentation.
K.Responsible for knowing the laws and regulations related to controlled substances.
L.Maintain cleanliness of all equipment and work areas.
M.Responsible for learning departmental quality assurance processes and hospital safety practices.
N.Actively participates in various departmental committees and educational activities as assigned.
O.Any and all other duties as assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Readily Available Interim Customer Support Lead | VC-Backed B2B Healthtech SaaS | Boston (Hybrid)
The Client
This client is an AI-powered healthtech startup born out of a multi-year collaboration between leading academic medical centers and top-tier engineering institutions in Europe. This business has developed patented algorithms and a proprietary clinical database to help practitioners improve ultrasound screening accuracy, reduce diagnostic errors, and optimize care pathways for expectant mothers. With a clear mission to expand access to high-quality women's and children's health outcomes through technology, they are now scaling rapidly across the United States; partnering with major clinical networks and onboarding new health system clients at an accelerating pace.
The Role
This is an opportunity to own and build a support function at a company experiencing hypergrowth in the US market. Reporting to the Director of Operations, this role is for someone who sees a blank slate as an opportunity. The customer base is scaling rapidly and this position will be responsible for building the support function that grows with it. The right candidate will be hands-on, close to the product and customers before building out the systems, tooling, and team capable of sustaining growth without compromising the experience
Responsibilities
- Handle tickets and calls directly to build deep product knowledge and earn customer trust
- Design and implement the core support ticket infrastructure: SLAs, escalation paths, and cross-functional workflows with Engineering and Product
- Optimize the CRM/ticketing environment (automations, reporting, routing) and build out a self-serve knowledge base including FAQs and troubleshooting guides
- Serve as the voice of the customer, translating support patterns and user feedback into actionable product insights
- Define and track key operational KPIs and build automations to drive ongoing efficiency
- Champion team autonomy and maintain quality standards throughout a period of significant scale
What We Need to See (Essential)
- 3-5 years of B2B SaaS experience in Technical Support, Customer Support, or Operations
- Experience in implementing modern support/ticketing platforms (e.g. Zendesk, Pylon or similar)
- Proficiency in maintaining & utilizing ticketing CRMs
- Demonstrated ability to thrive in hypergrowth environments and build processes from zero
- Comfort working across time zones (specifically West Coast)
- Genuine alignment with the company's mission in women's and children's health
What We’d Like to See (Bonus)
- Experience in a healthcare or regulated SaaS environment
- Familiarity with building or scaling a support function at a Series A-C stage company
- Experience with CRM automation and reporting
Location: Hybrid
Package: $60-80 per hour
Duration: 4 months
Remote working/work at home options are available for this role.
Our biotech client is seeking a Communications Project Manager to support Corporate Communications and R&D Communications in a part-time freelance capacity.
This is an ongoing 20 hours/week role with an expected duration of 6 months, with potential to extend. This position is fully remote and you will be reporting directly to the VP, Enterprise Communications.
The Communications Project Manager will serve as an operational and organizational engine for two fast-moving communications teams. This role ensures projects progress on schedule, leadership receives accurate and timely reporting, and executive-ready materials are consistently delivered. The ideal candidate is proactive, highly organized, experienced in cross-functional communications, and comfortable working directly with senior leaders.
Responsibilities
- Compile weekly project updates for the VP to support executive staff meeting discussions.
- Prepare and maintain monthly team reports for Corporate Communications and R&D Communications.
- Build quarterly business reviews (QBRs), consolidating inputs from multiple workstreams into executive-ready presentations.
- Create and update executive briefing books (1-2 per week), synthesizing complex information into clear, strategic narratives.
- Attend weekly team meetings (Wednesdays at 10 AM PST and Thursdays at 11 AM PST), maintaining agendas, tracking follow-ups, and ensuring all commitments are completed.
- Coordinate project inputs across cross-functional partners; track progress, identify risks, and flag blockers.
- Gather updates from stakeholders and ensure completeness, clarity, and alignment to team priorities.
- Synthesize themes across projects to identify patterns, insights, and strategic throughlines for reporting.
- Prepare materials in polished, executive-ready formats.
- Maintain project trackers, shared documents, and operational workflows across Airtable, OneNote, and Teams.
- Support the operational organization of both communications teams as they undergo structural changes, helping maintain consistency, accountability, and predictable information flow.
Requirements
- Minimum of 3 years of experience in project management, communications, executive support, or similar roles
- Experience supporting executive communications or communications teams.
- Strong organizational skills with demonstrated success managing multiple deadlines and stakeholder inputs.
- Proactive, self-starting working style with a Type A attention to detail.
- Exceptional written communication skills and comfort preparing executive-level materials.
- Ability to confidently engage senior leaders to request updates, clarify details, and push for high quality inputs.
- Comfortable synthesizing information and identifying key themes, insights, and priorities.
- Strong collaboration skills and a personable, professional presence.
Software Required:
- Airtable
- Workfront
- PowerPoint
- OneNote
In this position, you may have access to client or customer systems, confidential and/or proprietary information or data, including medical data.
Benefits
Creative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Sick leave is provided to Candidates whose assignment work location is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service.Email Your Resume In Word To
Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply.
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Allie Gribble - Senior Solutions Delivery Recruiter
For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for STEM/OPT programs. Additionally, you must be physically located in and perform the work for our client in the United is a new role.
This job was first posted by Creative Circle on 03/16/2026 and applications will be accepted on an ongoing basis until the position is filled or closed.
This job was posted on 03/16/2026 and is open for 60 days
Creative Circle is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results. Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. United Healthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Creative Circle.
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Remote working/work at home options are available for this role.
Job Title: Director of Analytics & Insights (Amazon Agency)
Location: Milwaukee, WI
Alternate location: Or home based anywhere in the US
Industry: Ecommerce (Amazon Agency)
Channel: Mostly Amazon and
Direct Reports: Team of 5-6 Analysts
Visa: No sponsorship possible. Must have valid work authorization
Job ID: ZR_9557_JOB
Remote work policy: Full remote
Job Seniority: Executive Level, Middle Management Level
Company size: Medium (50-1000 ppl)
Company Ownership: Privately Owned
Industry(ies): Ecommerce, Consumer Goods,
Function(s): eCommerce,
Region(s): Arizona, Atlanta, Boston, Chicago, Cincinnati, Las Vegas, Los Angeles Area, New Orleans, NORTH AMERICA, USA, Dallas, California, Fort Lauderdale / West Palm Beach, Houston, Colorado, Connecticut, San Francisco Area, Florida, Miami, Georgia, Illinois, Louisiana, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New York City area, North Carolina, Ohio, Pennsylvania, Texas, Utah, Washington DC, Maryland, Delaware, Washington
Company Description
Our client is a well-established ecommerce services organization that supports brands in building and scaling their presence across major online marketplaces (Amazon and mostly). With a long-standing track record in digital commerce, the firm provides strategic and operational support spanning retail, media, creative and performance enablement. Its environment is collaborative, entrepreneurial and data-driven, with a strong emphasis on translating complexity into clear business value.
Objective of the Role
Our client is seeking a Director of Analytics & Insights to lead the strategic development of its measurement and insights capability. This individual will define how performance is measured, interpreted and communicated across client engagements, with a particular focus on ecommerce, digital advertising effectiveness and broader brand growth.
The role is designed for a senior leader who can combine technical depth with business judgment. The successful candidate will establish a clear vision for analytics and reporting, strengthen the quality of insight generation across the organization, and help create scalable frameworks that enable client teams to translate data into action. This position will also play an important role in shaping how advanced tools, automation and artificial intelligence support a modern analytics function.
Ideal Profile
The ideal candidate will bring a strong background in ecommerce analytics, digital advertising measurement and commercial insight generation, ideally gained within a brand-led environment, an agency, or a similarly complex client-facing business. A deep understanding of marketplace ecosystems is essential, particularly in relation to Amazon advertising, Amazon Marketing Cloud, omnichannel measurement and upper-funnel media effectiveness.
This person should be equally credible in technical and executive settings: capable of engaging with analysts, data partners and technical teams while also presenting clear, actionable conclusions to senior leadership. The right profile will combine strategic thinking, intellectual curiosity, sound judgment and the ability to bring structure to an evolving function.
Responsibilities
- Define and advance the analytics and insights vision for the organization.
- Establish scalable measurement frameworks covering retail performance, advertising effectiveness, brand growth and operational health.
- Lead and develop the analytics team, strengthening capabilities, role clarity and professional growth.
- Create clear standards for reporting, dashboards and insight delivery across client accounts.
- Improve the quality of interpretation by ensuring data is translated into commercial recommendations and action plans.
- Serve as a subject matter expert on advanced ecommerce measurement, including Amazon Marketing Cloud and omnichannel analytics.
- Partner with internal technology and engineering teams to improve data infrastructure, automation and reporting efficiency.
- Evaluate the current operating model and clarify ownership between analytics, reporting and client-facing teams.
- Support the development of advanced analyses that go beyond standard dashboard reporting and provide deeper strategic value.
- Ensure analytical output remains relevant, accurate, decision-oriented and aligned with the evolving needs of clients and the business.
Requirements
- Significant experience in analytics and insights leadership, including team management.
- Strong expertise in digital advertising measurement and ecommerce performance analysis.
- Demonstrated knowledge of Amazon advertising tools, metrics and measurement methodologies, including Amazon Marketing Cloud.
- Familiarity with omnichannel measurement, customer journey analysis and upper-funnel media evaluation.
- Advanced capability in SQL and experience with business intelligence and visualization platforms such as Tableau, Looker or similar tools.
- Working knowledge of statistical or analytical tools such as Python, R or equivalent.
- Ability to design measurement frameworks that connect media investment to broader business outcomes.
- Strong communication skills, with the ability to simplify complex analysis for non-technical audiences.
- Experience operating in a fast-paced, evolving environment with multiple stakeholders.
- Bachelor's degree required; an advanced degree is advantageous.
Remote working/work at home options are available for this role.
AI Research Scientist | Machine Learning | Deep Learning | Natural Language Processing | LLM | Hybrid | San Jose, CA
Title: AI Research Scientist
Location: San Jose, CA
Responsibilities:
- Design, execute, and analyze machine learning experiments, establishing strong baselines and selecting appropriate evaluation metrics.
- Stay up to date with the latest AI research; identify, adapt, and validate novel techniques for company-specific use cases.
- Define rigorous evaluation protocols, including offline metrics, user studies, and adversarial (red team) testing to ensure statistical soundness.
- Specify data and annotation requirements; develop annotation guidelines and oversee quality control processes.
- Collaborate closely with domain experts, product managers, and engineering teams to refine problem statements and operational constraints.
- Develop reusable research assets such as datasets, modular code components, evaluation suites, and comprehensive documentation.
- Work alongside ML Engineers to optimize training and inference pipelines, ensuring seamless integration into production systems.
- Contribute to academic publications and represent the company in research communities, as needed.
Educational Qualifications:
- Ph.D. in Computer Science, Artificial Intelligence, Machine Learning, or a related field is strongly preferred.
- Candidates with a master’s degree and exceptional research or industry experience will also be considered.
Industry Experience:
- 3–5 years of experience in AI/ML research roles, ideally in applied or product-focused environments.
- Demonstrated success in delivering research-driven solutions that have been deployed in production.
- Experience collaborating in cross-functional teams across research, engineering, and product.
- Publications in top-tier AI/ML conferences (e.g., NeurIPS, ICML, ACL, CVPR) are a plus.
Technical Skills:
- Strong foundational knowledge in machine learning and deep learning algorithms.
- Hands-on experience with PEFT/LoRA, adapters, fine-tuning techniques, and RLHF/RLAIF (e.g., PPO, DPO, GRPO).
- Ability to read, implement, and adapt state-of-the-art research papers to real-world use cases.
- Proficiency in hypothesis-driven experimentation, ablation studies, and statistically sound evaluations.
- Advanced programming skills in Python (preferred), C++, or Java.
- Experience with deep learning frameworks such as PyTorch, Hugging Face, NumPy, etc.
- Strong mathematical foundations in probability, linear algebra, and calculus.
- Domain expertise in one or more areas: natural language processing (NLP), symbolic reasoning, speech processing, etc.
- Ability to translate research insights into roadmaps, technical specifications, and product improvements.
AI Research Scientist | Machine Learning | Deep Learning | Natural Language Processing | LLM | Hybrid | San Jose, CA
Remote working/work at home options are available for this role.
Pecan POS is seeking a skilled and detail-oriented QA Automation Engineer to join our growing engineering team. In this role, you will be responsible for designing, developing, and maintaining automated testing frameworks to ensure the reliability, performance, and scalability of our point-of-sale (POS) platform used by hospitality businesses.
You will collaborate closely with software engineers, product managers, and QA specialists to improve software quality, reduce regression risk, and support continuous integration and delivery. This is an excellent opportunity to contribute to a fast-paced environment where quality and innovation are critical to delivering reliable transaction systems.
ResponsibilitiesDesign, develop, and maintain automated test frameworks for web and API testing
Create and execute automated regression, integration, and end-to-end tests
Collaborate with developers and product teams to define test strategies and acceptance criteria
Identify, document, and track defects through resolution
Integrate automated tests into CI/CD pipelines to support continuous delivery
Perform API testing and validate system integrations
Conduct root cause analysis and contribute to quality improvements
Maintain test environments and test data for consistent automation execution
Participate in code reviews and support quality engineering best practices
Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience)
3+ years of experience in software testing and automation
Strong experience with automation tools such as Selenium, Cypress, Playwright, or similar frameworks
Experience with API testing tools such as Postman or RestAssured
Familiarity with programming languages such as Java, Python, JavaScript, or C#
Experience with SQL and database validation
Understanding of Agile development and the software testing lifecycle
Experience with version control systems such as Git
Strong problem-solving and analytical skills
Experience testing POS systems, fintech platforms, or payment processing systems
Experience with CI/CD tools such as Jenkins, GitHub Actions, or GitLab CI
Familiarity with cloud environments (AWS, Azure, or GCP)
Experience with performance testing tools such as JMeter or k6
Fully remote work environment
Competitive salary
Opportunity to work on mission-critical transaction systems
Collaborative engineering-focused culture
Professional development and growth opportunities
Remote working/work at home options are available for this role.
