Engineering Structures Jobs Salary Jobs in Boardman Oregon
4 positions found
Job Description
Its fun to work in a company where people truly BELIEVE in what they are doing! Were committed to bringing passion and customer focus to the business. We are hiring Tier 1 Account Moderators to support a fast-growing global social media and social commerce platform. This role focuses on platform safety, trust, and policy enforcement, not customer service. As a Tier 1 Moderator, you will review user accounts, private messages, group chats, and appeal requests to ensure content aligns with platform policies and community standards. Decisions made in this role directly impact user safety, platform integrity, and regulatory compliance. This is a non-voice, judgment-based role requiring strong decision-making, consistency, and the ability to work with sensitive content. What Youll Be Supporting- A large-scale social media and social commerce platform
- User-generated content including posts, private messages, and group chats
- Account enforcement actions and appeal reviews
- Platform policies related to safety, authenticity, and acceptable use
- Review and moderate user accounts and content according to defined policies
- Evaluate reports related to private messages and group chats
- Assess and process account and content appeals
- Make consistent enforcement decisions based on platform standards
- Accurately document moderation actions and rationale
- Meet quality, productivity, and consistency benchmarks
- Structured workflows with repetitive decision-making
- Prolonged screen time
- Exposure to content that may be sensitive, explicit, or emotionally challenging
- On-site call center environment
- On-site role in Morrow, GA
- Must be available Monday-Saturday
- Operating hours range from 8:00AM through 2:00 AM EST
- Ability to work evenings and late-night shifts is required
- Fixed schedules once assigned
- Competitive hourly base pay: $22/hr.
- Full-time, on-site employment
- Full health benefits (Medical, Dental, Vision)
- Cell phone benefits ($25/month per line; restrictions may apply)
- Referral for Life Program™ and abundant advancement opportunities
- Minimum 6 months of experience in content moderation, trust & safety, risk, fraud, e-commerce operations, or similar policy-based work
- Strong judgment and ability to make consistent decisions
- Familiarity with major social platforms (e.g., short-form video, social media, or online marketplaces)
- Comfort enforcing rules without emotional escalation
- High attention to detail and documentation accuracy
- Psychological resilience and stress tolerance
- Reliable attendance and schedule adherence
Job Description
Its fun to work in a company where people truly BELIEVE in what they are doing! Were committed to bringing passion and customer focus to the business. As a Technical Support Account Associate (Tier 1) , you will serve as the first point of contact for customers of a leading telecommunications provider. You will receive inbound calls from customers experiencing internet service-related interruptions. This role is responsible for basic technical troubleshooting, billing education, service upgrades, and general customer service support while delivering a positive and professional customer experience. Tier 1 associates focus on issue identification, resolution using established tools and procedures, and escalation when appropriate. This role is located onsite in Morrow, GA. What youll get- Competitive hourly base pay + bonus opportunities after training
- Full health benefits (Medical, Dental, Vision)
- Cell phone benefits ($25/month per line; restrictions may apply)
- Referral for Life Program™ and abundant advancement opportunities
- High School Diploma or equivalent required
- 1 - 2 years minimum previous customer service call center experience
- 1+ years of previous tech support experience preferred
- Ability to type 35 WPM with 90% accuracy or higher
- Open availability to work any time within our operating hours outlined below
- Monday-Sunday, 8:00 a.m.-8:00 p.m. EST
- 4 weeks, typically Tuesday - Saturday, 8:00 a.m.-5:00 p.m. EST (subject to change based on business needs)
- Attendance: 100% required
- Receive inbound calls from customers experiencing service interruptions or technical issues
- Perform basic troubleshooting for common internet and usage-related issues
- Diagnose issues using approved tools, scripts, and troubleshooting procedures
- Create, update, and manage trouble tickets in the ticketing system
- Escalate unresolved or complex issues to appropriate internal teams following standard processes
- Provide exceptional customer service with a customer-first mindset
- Educate customers on product features, service functionality, and common troubleshooting steps
- Assist customers with service upgrades, changes, and general account inquiries
- Respond to customer questions via phone and/or electronic communication channels
- Explain billing statements, charges, adjustments, and payment activity
- Educate customers on billing processes and available payment options
- Resolve basic billing-related inquiries or route appropriately when needed
- Accurately document customer interactions and resolutions
- Enter, test, update, close, or cancel tickets per company procedures
- Navigate multiple systems and applications simultaneously
- Maintain awareness of service outages and customer-impacting events
- Professional demeanor and strong interpersonal skills
- Ability to diagnose and resolve basic hardware, software, and network issues
- Ability to gather accurate information, respond effectively, and adapt to customer needs
- Logical thinking and structured issue resolution
- Ability to manage multiple interactions and meet SLAs
- Effective probing and listening skills to identify customer needs
- Strong verbal communication skills
- Working knowledge of computers and MS Windows
- Willingness to learn new systems, tools, and processes in a fast-paced environment
- Ability to navigate multiple screens and systems simultaneously
- Strong multitasking and attention to detail
- Minimum typing speed of 35 WPM with 90% accuracy or higher
- Ability to follow direction, accept coaching, and apply feedback
- Ability to work in a 24/7 call center environment , including evenings, weekends, and holidays
- Fast-paced, customer-facing role requiring sustained phone and system use
We’re seeking dependable individuals who want to build a side income alongside their full-time work. This role offers flexible tasks you can perform outside your regular job hours. You’ll be given structured guidance and tools to identify side hustles that complement your main job, without conflict or burnout.
Responsibilities:
Work through curated side-hustle ideas and evaluate which suit your skills and schedule
Test and implement methods to generate extra income (e.g. remote tasks, micro-projects)
Track your time and earnings; maintain simple reports
Adjust your workflow and focus on the side hustles that deliver the best return
Requirements:
Must have a full-time job already (or other main commitment)
Reliable internet access and a device (laptop, tablet or smartphone)
Basic organization skills and ability to work independently
Willingness to learn and experiment
Preferred Qualities:
Self-motivated
Good at managing time
Comfortable trying new things
Able to commit a few hours each week
Benefits:
Work on your own schedule (evenings/weekends)
Low risk; minimal overhead
Opportunity to scale income over time
Support and guidance provided
We’re looking for people interested in a part-time remote opportunity to supplement their main income. This position is ideal for professionals, freelancers, and anyone who wants to improve their financial situation with flexible, manageable work.
You’ll receive access to structured resources explaining simple, effective ways to earn extra income using your existing skills and free time.
Responsibilities:
Review step-by-step guides and apply them independently
Choose methods that fit your experience and lifestyle
Monitor and report your own results to measure progress
Maintain consistency and reliability
Requirements:
Reliable internet connection and basic computer literacy
Strong self-motivation and time management
Comfortable working independently
Willingness to learn new approaches
Benefits:
Remote and flexible schedule
No selling or cold calling
Practical ways to build a stable side income
Opportunity for long-term financial growth