Engineering Structures Jobs No Experience Jobs in Milpitas, CA
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At Two Bear Capital we believe in partnering with our portfolio companies to build the best teams possible. We look forward to working with you and Rainfall Health on their new Director of Software Engineering role.
Director of Software Engineering (AWS Amplify & Digital Health)
*please note that this role requires willingness to travel to the Bay area and/or relocating to the Bay area
*please note that this position requires US citizenship/does not provide sponsorship
About Rainfall Health
Rainfall Health is an AI-powered compliance and workflow platform helping health systems succeed under CMS’s TEAM Model and other value-based care programs. We partner with hospitals, surgeons, and care teams to improve episode performance, streamline operations, and maximize reimbursement — all while supporting better patient outcomes.
Our platform sits at the intersection of clinical workflows, financial performance, and intelligent automation.
The Role
We are looking for a Director of Software Engineering with deep experience in AWS Amplify and modern cloud-native architectures to help build and scale our digital health platform. You’ll play a key role in designing secure, reliable systems that integrate with healthcare data sources and surface actionable insights to clinical and operational teams.
This role is ideal for someone who enjoys solving complex data and workflow challenges in a regulated healthcare environment.
What You’ll Do
Platform & Application Development
- Design, build, and maintain scalable web applications using AWS Amplify, serverless services, and modern frontend frameworks
- Develop robust APIs and backend services using AWS-native tools (e.g., AppSync, Lambda, DynamoDB, RDS)
- Ensure performance, reliability, and security across distributed cloud systems
Healthcare Data & Integrations
- Build and maintain integrations with Electronic Health Records (EHRs) and other healthcare systems
- Work with healthcare interoperability standards such as FHIR, HL7, and APIs from major EHR vendors
- Design data ingestion pipelines that normalize, validate, and securely store clinical and operational data
Data Visualization & Insights
- Develop interactive dashboards and data visualization tools for clinical and operational users
- Translate complex healthcare data into intuitive, actionable insights
- Collaborate with product and design teams to create user experiences tailored to care teams and administrators
Cross-Functional Collaboration
- Work closely with product managers, designers, and clinical stakeholders to deliver features aligned with real-world workflows
- Contribute to architectural decisions and technical roadmap planning
- Mentor other engineers and promote best practices in code quality, testing, and security
Security & Compliance
- Implement best practices for HIPAA-compliant infrastructure and data handling
- Ensure systems meet high standards for privacy, auditability, and reliability in a healthcare environment
What We’re Looking For
Required:
- 8+ years of software engineering experience building production-grade applications
- Hands-on experience with AWS Amplify and serverless AWS architectures
- Strong experience with modern JavaScript/TypeScript frameworks (e.g., React, Next.js, Vue)
- Experience building and consuming RESTful and/or GraphQL APIs
- Solid understanding of cloud security and best practices for handling sensitive data
Preferred:
- Experience in digital health, healthcare IT, or healthtech startups
- Experience integrating with EHR systems (Epic, Cerner, Meditech, etc.)
- Familiarity with FHIR, HL7, CCD, or other healthcare data standards
- Experience building data visualization tools (e.g., D3, Chart.js, Recharts, or BI tools)
- Knowledge of healthcare compliance frameworks (HIPAA, HITRUST, SOC 2)
Nice to Have
- Experience with real-time data pipelines or event-driven architectures
- Background in analytics, population health, or value-based care technology
- DevOps experience with CI/CD pipelines and infrastructure as code
What Success Looks Like
- Seamless, secure integrations with healthcare systems
- Intuitive dashboards that drive decision-making for clinical and operational teams
- A scalable, maintainable architecture that supports rapid product growth
- Strong engineering culture centered on reliability, security, and user impact
About Diversified:
Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.
What to Expect:
At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.
As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.
IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.
The Engineering Leader is responsible for leading the Design Engineering organization across the company and ensuring consistent, high-quality, and profitable project delivery. Reporting to the Vice President of Engineering Operations, this role oversees Engineering Managers and Design Engineering teams, driving accountability, operational efficiency, and technical excellence throughout the project lifecycle.
A core focus of this position is ensuring Design and Project Engineers are positioned to perform their highest-value work-developing client relationships, shaping execution strategies, and ensuring system accuracy and expected functionality. This role partners closely with Engineering Documentation leadership to ensure documentation and support workflows are effectively leveraged, allowing Design Engineering resources to remain focused on technical leadership and client-facing responsibilities.
Responsibilities include, but are not limited to:
- Own the performance, development, and accountability of Engineering Managers leading Design Engineering teams, setting clear expectations and holding leaders responsible for team results, delivery quality, and professional growth.
- Establish and sustain a culture of ownership and accountability across the engineering organization by defining measurable standards for project delivery, documentation quality, and client satisfaction, and addressing performance gaps directly.
- Drive engineering efficiency and profitability by identifying misaligned workflows, reducing non-value-added engineering effort, and ensuring appropriate use of engineering support and documentation resources.
- Partner with Support Engineering leadership to ensure effective utilization of engineering support teams, removing barriers that prevent smooth handoff and enabling Engineers to focus on high-value technical work.
- Ensure Engineers are consistently focused on client relationship development, execution planning, technical accuracy, and system functionality throughout the project lifecycle.
- Maintain visibility into presales pipeline and active project lifecycle status, comparing as-sold versus as-delivered labor, identifying value-engineering opportunities, and supporting financial performance improvement.
- Collaborate with Field and Fabrication Services and Project Management leadership to align engineering capacity with project demand, participating in resource planning and ensuring engineering support meets business needs.
- Establish, enforce, and audit engineering standards and delivery processes that support consistent, high-quality outcomes, reducing variability and improving first-time quality across projects.
- Serve as the senior escalation point for engineering-related issues impacting project delivery or client satisfaction, intervening when projects are off track and guiding recovery plans with responsible managers.
- Provide leadership input on hiring, succession planning, and organizational design for Engineering Manager roles, ensuring alignment with technical requirements and cultural expectations.
- Track, analyze, and act on key engineering performance metrics, including utilization, margin contribution, rework rates, schedule adherence, and client satisfaction, using data to drive continuous improvement.
Required Skills and Experience
- Bachelor Degree Required, preferably in Engineering, Construction Management or related field.
- 10+ years of experience in systems integration, audiovisual engineering, or a related technical field with progressive leadership responsibility.
- 3+ years of experience managing managers or leading large, multi-project technical teams.
- AVIXA CTS, CTS-I, or CTS-D certification.
Demonstrated success improving team performance and delivering measurable business results. - Experience developing, implementing, and enforcing engineering standards and processes at scale.
- Strong understanding of the full project lifecycle from design through commissioning.
- Experience partnering cross-functionally with Sales, Project Management, and Field & Fabrication Services.
- Ability to read and interpret architectural drawings, system schematics, and technical specifications.
- Financial acumen, including labor forecasting, project budgets, and margin impact analysis.
- Strong problem-solving skills with a bias toward action and resolution.
- Effective written and verbal communication skills suitable for executive-level engagement.
What We Offer:
Along with competitive compensation, you will be eligible for the following benefits:
- Multiple medical plan options to suit your family's needs
- Dental (including orthodontic coverage) and vision plans
- Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP)
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- 401k with Employer Match
- Paid Time Off and Paid Holidays
- Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services
- Commuter Benefits
- And much more
To learn more about becoming part of the Diversified team, visit us at our career siteor email us at .
Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.
If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact so we can assist you.
Our compensation ranges reflect the cost of labor across several US geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.
Talent Acquisition Manager – AI Infrastructure & Engineering
San Francisco, California
Hybrid Working
We are expanding our global team and launching a new office in San Francisco.
WNTD is looking for an experienced Talent Acquisition Manager to join our Talent Solutions team and support the continued growth of AI infrastructure and accelerated compute platforms across North America.
This role will support one of the most significant AI infrastructure expansion programmes currently underway, focused on building next generation platforms powered by NVIDIA accelerated compute.
You will work closely with senior technical leaders to attract and hire talent across the full infrastructure stack including software engineering, AI platforms, GPU environments and large scale compute infrastructure.
This is a delivery focused role supporting high growth engineering programmes across AI infrastructure and cloud platforms.
The Role
You will lead hiring across multiple engineering disciplines spanning software engineering, AI infrastructure platforms and high performance compute environments.
Working closely with technical leadership and programme stakeholders, you will build pipelines of high quality candidates and manage fast moving hiring plans across several technical workstreams.
Key Responsibilities
• Build and manage talent pipelines across software engineering, AI infrastructure and GPU compute environments
• Proactively source talent across the United States through mapping, referrals and direct outreach
• Screen candidates for technical capability, experience and long term fit
• Partner with engineering leaders to define hiring priorities and role requirements
• Maintain clear tracking of hiring pipelines and delivery progress
• Support wider Talent Solutions activity during peak delivery phases
• Ensure a professional and consistent candidate experience
• Champion fair and inclusive hiring practices
Key Experience
• Proven experience hiring across complex engineering environments
• Strong track record building pipelines across software and infrastructure roles
• Comfortable engaging with technical stakeholders and discussing engineering topics
• Excellent communication and stakeholder management skills
• Strong organisation with the ability to manage multiple roles simultaneously
What We Offer
• Competitive salary and benefits
• Opportunity to support one of the fastest growing AI infrastructure build programmes globally
• Growth within a high performing delivery focused team
• Hybrid working model
• A collaborative culture that values ownership, pace and problem solving
Additional Requirements
• Ability to commute to the San Francisco office
• No visa sponsorship available
• Hybrid working model
Fractal is a strategic AI partner to Fortune 500 companies, with a bold vision: to power every human decision in the enterprise. We believe the future belongs to organizations that combine human imagination with intelligent systems—and Fractalites are the ones building that future. As we scale our Technology, Media & Telecom (TMT) practice in the United States, we are looking for a senior, client-facing Head of Engineering to shape and deliver world-class Data & AI platforms for leading Technology, Media & Telecom organizations.
This is not a back-office engineering role. This is a consulting-led, client-facing engineering leadership position for someone who is equally comfortable whiteboarding architecture with principal engineers, rolling up their sleeves with delivery teams, and advising CIOs, CTOs, and CDOs in the boardroom.
Learn more at Fractal | Intelligence for Imagination.
Note: This position is not eligible for Immigration Sponsorship at this time.
About the Role
This is a four-axis leadership role requiring technical depth, executive presence, team leadership, and embedded delivery. You'll work directly with top technical and functional leaders at some of the largest TMT companies in the world.
As Head of Engineering for Fractal's Technology, Media & Telecom (TMT) vertical, you will personally shape the architecture of mission-critical AIML platforms, often in first-party tech stack, and develop/drive the team of ICs who bring them to life.
Responsibilities
Some engagements will look like a traditional advisory model. Others will look a lot more like Forward Deployed Engineering: your team embedded inside a client's engineering org, working within their first-party tech stack, shipping production code alongside their engineers, and earning influence through technical credibility, not org chart position.
You will need to be in the room when the technology roadmap needs to change. When a business pivot, a new regulation, or a technology shift forces a rethink mid-execution, you are the person who picks up the marker, walks to the whiteboard, and redraws the architecture in real time, credibly, for the CTO, and Principal Engineering leaders simultaneously.
Technical Depth (Hands-On Architecture)
- Own AI/Data platform architecture decisions — from Lakehouse design and real-time streaming to MLOps, LLMOps, and AgentOps pipelines in production
- Serve as the technical authority for Fractal's TMT engineering practice — defining standards, reviewing design, and holding the bar on reliability, scalability, and security
- Translate ambiguous business problems into concrete, buildable platform architectures — and stay close enough to execution to know when something is not working
- Drive the industrialization of GenAI: moving clients from proof-of-concept to enterprise-grade, governed, and observable AI systems
Executive Presence & Live Architectural Thinking
- Command the room with senior client leadership — CIOs, CTOs, CDOs, and their direct reports - as a peer, not a vendor
- Whiteboard new architectural directions on the spot: when a business pivot, acquisition, regulatory shift, or technology breakthrough forces a mid-execution rethink, you synthesize it into a credible, buildable path forward live, in the room, without needing a week to prepare a deck
- Translate between two worlds simultaneously: make the architecture legible to a CFO and rigorous enough to satisfy a principal engineer in the same session
- Shape client roadmaps at the strategic level; identifying where the current plan is under-ambitious, over-engineered, or misaligned with emerging AI capabilities, and steering accordingly
- Represent Fractal at the highest level of client relationship
Team Leadership (Building & Driving Senior ICs)
- Develop and lead a high-performing group of individual contributors. principally senior and staff engineers, ML engineers, and data platform engineers
- Create the engineering culture: rigorous delivery standards, architectural thinking, and a bias toward elegant, production-grade solutions over quick fixes
- Build leadership depth within the team, identifying principals who can own programs and grow into broader roles
- Partner across Fractal's global AI and engineering Capability functions to staff programs strategically and raise capability across the TMT practice
Forward-Deployed & Embedded Delivery
- Lead and run FDE-style engagements where your team operates inside the client's engineering environment
- Navigate and deliver within client-owned, first-party technology stacks: proprietary data platforms, internal ML infrastructure, custom orchestration systems, and bespoke toolchains that do not appear in any industry survey
- Adapt quickly to non-standard environments, understanding a client's internal platform deeply enough to extend it, integrate into it, and earn the trust of their engineering staff
- Balance the tension between what Fractal does best and what the client's stack demands, knowing when to bring pattern, when to adapt, and when to advocate for a better path
- Set the standards for how Fractal operates in deeply embedded engagements: how we onboard, document, transfer knowledge, and leave clients stronger than we found them
Candidate Profile
Technical Qualifications
TMT clients bring genuinely hard problems on both open and proprietary infrastructure. Expect to architect and oversee:
- GenAI systems: RAG architectures, LLM fine-tuning pipelines, agentic workflow orchestration, and LLMOps observability
- AI-powered products: personalization engines, churn prediction, content recommendation, and network fault detection
- Client-proprietary ML infrastructure: internal feature stores, custom model serving layers, bespoke experiment tracking systems, and first-party orchestration frameworks
- Cloud-native infrastructure across AWS, Azure, and GCP with enterprise-grade governance, security, and compliance baked in
- Real-time and event driven data pipelines (e.g. network telemetry)
- Modern Lakehouse platforms (Databricks, Snowflake, Delta Lake, Iceberg) at petabyte scale and proprietary data platform equivalents at leading tech-forward TMT organizations
Non-technical Qualifications
We are particularly interested in leaders from environments where engineering rigor, client accountability, executive presence, and AI depth all coexist including Forward Deployed Engineering, elite data/ML platform teams, and senior hyperscaler architecture practices.
- 15–20 years of experience spanning AI/data engineering and technical leadership with clear evidence of owning architecture at scale
- Deep hands-on experience deploying AI/ML/GenAI systems in production, in addition to advising on them
- Demonstrated executive presence: you have walked into a CTO or CDO review, redrawn the architecture based on new constraints, and left the room with alignment
- The ability to whiteboard fluently under pressure, synthesizing a team's in-flight work with a new business direction, making it rigorous enough for engineers and clear enough for executives, on the spot and without a rehearsal
- Experience operating within client-owned or non-standard technology stacks - you have learned a proprietary system, earned trust from skeptical internal engineers, and delivered production-grade results inside someone else's infrastructure
- A track record of leading senior engineers and building high-performance ML/engineering teams, including hiring, coaching, and developing principal-level ICs
- Direct executive engagement experience - you have influenced CIO/CTO/CDO decisions and can hold your own in a room with technical and non-technical stakeholders at once
- Strong cloud-native fluency across one or more hyperscalers, with genuine depth in data platform patterns (streaming, batch, Lakehouse, governance)
Strong Preferences
- Experience in TMT vertical — hi-tech, telco, media platforms, streaming infrastructure, ad tech, or content delivery at scale
- Prior work in FDE-style or embedded delivery models where your team shipped inside a client codebase and was evaluated by their engineering standards, not just deliverable milestones
- Comfort with the ambiguity of 1P stack environments: you have debugged undocumented internal tools, extended proprietary frameworks, and figured out how to make external expertise land inside a closed ecosystem
- A personal reputation for architectural clarity: the person colleagues call when a problem needs to be drawn, not just describe
- Contributions to the ML/AI community: open source, publications, conference talks, or influential architectural patterns
Who Thrives Here
The Fractalite mindset is curious, rigorous, and impact driven. You will thrive in this role if you:
- Enjoy being client-facing and accountable for outcomes.
- Are comfortable navigating ambiguity, scale, and complex stakeholder environments.
- Believe great platforms come from strong engineering culture plus disciplined execution.
- See AI not as a novelty, but as a core enterprise capability that must be engineered responsibly.
Fractal provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Local to Bay area
1 day onsite @ Oakland office.
Role must interface with both business and engineers; expected to work directly with engineering teams.
Focus is on the enterprise data platform and data engineering; not an analytics/visualization role.
Core technical expectations
Strong data ecosystem background: experience leading data products or data warehousing initiatives.
Solid understanding of schemas, databases, and ETL (Extract, Transform, Load) processes; no hands-on coding expected but must be able to engage deeply with engineers and “know what they are talking about.”
Primary data warehouse platform: Snowflake.
Broader big data background acceptable if not purely Snowflake (e.g., Databricks, BigQuery, Redshift).
Current ETL tool: Informatica; hands-on Informatica expertise is not required.
Analytics/visualization not in scope; Power BI knowledge is a nice-to-have, not mandatory.
Role and scope
Titles vary across industry: product owner (PO), project manager, scrum master, TPM; at PG&E, similar roles may be labeled “product managers.”
Not seeking a pure scrum master or a typical external-facing PO who only writes requirements.
Role must interface with both business and engineers; expected to work directly with engineering teams.
Focus is on the enterprise data platform and data engineering; not an analytics/visualization role.
Core technical expectations
Strong data ecosystem background: experience leading data products or data warehousing initiatives.
Solid understanding of schemas, databases, and ETL (Extract, Transform, Load) processes; no hands-on coding expected but must be able to engage deeply with engineers and “know what they are talking about.”
Primary data warehouse platform: Snowflake.
Broader big data background acceptable if not purely Snowflake (e.g., Databricks, BigQuery, Redshift).
Current ETL tool: Informatica; hands-on Informatica expertise is not required.
Analytics/visualization not in scope; Power BI knowledge is a nice-to-have, not mandatory.
Business Area:
EngineeringSeniority Level:
Mid-Senior levelJob Description:
At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry. Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world's largest enterprises.
The Data Platform Pillar is the bedrock of Cloudera's technology, where we design and build the core components that let our customers store, manage, and process data with unmatched scalability, security, and performance.
Cloudera is looking for a strong engineering leader with a distributed systems background to lead a team within the Storage Engineering group, focused on building Apache Ozone and Apache HDFS. The Storage team is responsible for primary storage and storage access layers, which are core to the Cloudera Data Platform.
Apache Ozone is an open source, massively scalable, distributed object store with a distributed file system interface. Ozone is designed to scale to tens of billions of files and blocks, and overcome the limitations of Hadoop Distributed File System (HDFS), namely, millions of small files and managing a huge number of data nodes.
Ozone is one of the fastest-growing products inside CDP in terms of customer adoption and expansion revenue. This is an opportunity to lead a team that created and wrote most of the Ozone code and make a huge impact on the big data storage industry.
**This is an onsite role for our HQ in Santa Clara, CA**
As a Sr. Manager, Engineering you will:
Manage and lead a team of talented engineers and senior individual contributors based in North America.
Develop and execute on a technical roadmap and strategy for your team, aligning with the department's vision and the company's business goals.
Lead and mentor a team of software engineers, including senior and principal-level contributors, fostering a culture of technical excellence and innovation.
Partner with Engineering leaders, product managers, and partner teams to understand requirements, develop solid designs and implementations, and facilitate integration and adoption.
Drive and enforce best practices for the software development lifecycle, including coding standards, testing, deployment, system scalability, reliability, and security, tracking key performance indicators for engineering quality and efficiency.
Communicate team progress, successes, challenges, and strategic plans clearly and transparently to engineering leadership and other business stakeholders.
Oversee team resources, staffing, mentoring, and enhancing a best-of-class engineering team.
Work closely with customers in various geographies and partner teams (like PS and support) to ensure successful adoption of Ozone and provide technical guidance for enterprise customers running 100s of petabytes-scale big data analytics and ML/AI pipelines.
Guide the team in contributing to the Apache open-source community.
We are excited if you have (Required Qualifications):
Experience: 8+ years of experience in software engineering, with 2+ years in an engineering management role.
Domain Expertise: Demonstrable experience with the design, implementation, and operation of large-scale distributed systems, particularly in storage, file systems, databases, or cloud infrastructure.
Technical Depth: Strong understanding of fundamental storage concepts (e.g., consistency, replication, erasure coding, caching).
Management Skills: Proven track record of leading and managing high-performing engineering teams, demonstrating excellent communication and organizational skills.
Communication: Excellent written and verbal communication skills. If you can point to publicly available papers, technical articles or blog posts that is a huge plus.
Education: Bachelor's or Master's degree in Computer Science, Computer Engineering, or a related technical field.
You may also have:
Prior experience contributing to or leading large-scale open-source projects.
Familiarity with the Apache Hadoop big data ecosystem (HDFS, YARN, Hive, Impala, Spark) or related distributed data frameworks.
Experience with specific commercial or open-source distributed storage technologies (e.g., Ceph, Gluster, ZFS, S3-compatible systems).
Experience managing remote or hybrid engineers.
Why this role matters:
You will tackle complex distributed systems challenges, crafting the foundational software for the control and data planes that powers CDP and keeps it running at massive scale. Working at the forefront of hybrid and multi-cloud technology, you will empower data scientists, engineers, and analysts with the tools and infrastructure they need for advanced analytics and modeling.
Collaboration is key, you will work alongside brilliant minds across product, data science, and engineering to drive innovation, standardize best practices, and shape the future of enterprise AI and data platforms. This is your chance to build the future of data and see your work make a global impact.
This role is not eligible for immigrationsponsorship.
The expected base salary range for this role in
California is $203,000 - $254,000
The salary will vary depending on your job-related skills, experience and location
What you can expect from us:
Generous PTO Policy
Support work life balance with Unplugged Days
Flexible WFH Policy
Mental & Physical Wellness programs
Phone and Internet Reimbursement program
Access to Continued Career Development
Comprehensive Benefits and Competitive Packages
Paid Volunteer Time
Employee Resource Groups
EEO/VEVRAA
#LI-SZ1
#LI-REMOTE
Role: Engagement Manager– Digital Health Experience
Location: Remote (U.S.)
Duration: 6-Month Contract
Working Time Zone: PST (Pacific Time Zone)
Position Overview
We are seeking a Engagement Manager– Digital Health Experience to lead the deployment, adoption, and engagement optimization of mobile digital health applications within the U.S. healthcare ecosystem. This role requires a hands-on professional with strong experience in launching digital health platforms, managing deployments, and driving sustained patient engagement through data-driven engagement strategies.
The ideal candidate will have experience deploying consumer-facing healthcare applications used by patients across providers and payer organizations, while leveraging engagement tools and analytics platforms to improve patient adoption, retention, and usage metrics such as DAU/MAU.
This role will work closely with product, engineering, digital marketing, and care management teams to ensure successful rollout of mobile applications and to design engagement loops that increase patient participation and long-term platform usage.
Key Responsibilities
- Lead deployment and rollout of mobile digital health applications across healthcare provider or payer environments.
- Manage end-to-end implementation and project management of digital health platforms, ensuring successful launches and smooth adoption by patient populations.
- Design and implement patient engagement strategies and engagement loops to drive consistent application usage and retention.
- Utilize engagement platforms such as , Intercom, Mixpanel, or similar tools to design communication workflows, patient messaging, and engagement campaigns.
- Monitor and optimize digital engagement metrics, including DAU, MAU, retention rates, and user engagement trends.
- Analyze user behavior data and analytics to improve patient onboarding, engagement journeys, and digital experience.
- Collaborate with product, analytics, and engineering teams to continuously enhance patient engagement features and workflows.
- Coordinate with healthcare stakeholders to ensure digital tools align with clinical workflows and patient care programs.
Required Qualifications
- Strong experience in deploying and managing digital health applications within healthcare provider or payer environments.
- Hands-on experience in project management and platform implementation for consumer-facing digital products.
- Experience driving user engagement, retention, and adoption for mobile or digital applications.
- Familiarity with engagement platforms such as , Intercom, Mixpanel, or similar customer engagement and analytics tools.
- Experience tracking and optimizing digital engagement metrics such as DAU, MAU, retention, and user lifecycle engagement.
- Strong analytical and problem-solving skills with the ability to translate data insights into engagement improvements.
Preferred Qualifications
- Experience working within digital health, healthcare technology, or healthcare consumer platforms.
- Familiarity with healthcare ecosystems including provider systems, payer platforms, and patient engagement solutions.
- Experience integrating engagement tools with mobile health applications or digital health platforms.
- Background working with health systems, health plans, digital health startups, or healthcare technology consulting firms.
Job Description:
Mandatory to have working experience as SRE manager especially in Retail domain application support ( NOT CLOUD /DevOps)
Must have working knowledge on SRE principles such as Logs, metrics, availability metrics, uptime, ticket tracking, e-com services, ITIL framework specifically on Alerts, Incident, change management, CAB, Production deployments, Risk and mitigation plan, SLA, SLI, SLO
Hands on experience in Monitoring, Logging, Alerting, Dashboarding, and report generation in any observability tools Prefer DataDog or other tools such as Splunk/Dynatrace/ELK/Grafana). This engagement is a customer using Dynatrace,Splunk, PagerDuty hence it is good to have this expertise
Mandatory to have work experience in leading Level 2/Level 3 application support team based out of IND who provide 24x7 coverage.
Should know how to gather & communicate SRE requirement from customers and define SRE roadmap.
Working experience on how to gather requirements on health of applications, services to monitor, setting service levels.
Must have good knowledge on eCommerce platforms in microservice architecture, Sterling OMS , Retail Applications like XStore.
Should be able to lead P1 calls, brief about the P1 to customer, proactive in gathering leads/ customers into the P1 calls till RCA, PIR etc.
Should have knowledge on building process , framework by following ITSM principles, SOP, runbooks, handling any ITSM platforms (JIRA/ServiceNow/BMC Remedy)
Must know how to work with the Dev team, cross functional teams.
Should be able to generate WSR/MSR by extracting the tickets from ITSM platforms, present to customers and client leaders.
Manage overall SRE delivery, customer focus mindset , closely work with customer leaderships.
Preferred:
Be a client face at customer site collaborating with client leadership.
Ability to clearly communicate and understand a technical idea/concept.
Ability to work in a professional environment while interacting with peers and stakeholders, collaborating with offshore teams.
Excellent written and verbal communications skills.
Motivated, goal driven, influential, innovative, curious, and open minded, fun to work with, collaborator.
Capability to work with people in different time zones.
Ability to operate in a fast-paced, evolving environment and appropriately prioritize tasks, and keep abreast of the latest technology.
Collaborate with cloud architecture, infrastructure team, project management team, and technology services, management team.
Create and maintain detailed documentation.
Job Title: Mechanical Engineer – Product Validation / DVP
Location: Sunnyvale, CA
Role Overview
We are seeking an experienced Mechanical Engineer to lead the Design Verification Plan (DVP) and validation activities for complex product systems. The role involves managing and executing mechanical, environmental, and electrical validation testing while working closely with internal teams and external test houses.
The ideal candidate will have strong hands-on prototyping and fixture design experience and the ability to independently drive validation programs in a fast-paced engineering environment.
Key Responsibilities
- Lead the Design Verification Plan (DVP) for product validation and testing.
- Plan and execute structural testing including vibration, shock, and impact tests.
- Conduct environmental testing such as temperature, humidity, ingress protection, and solar load validation.
- Coordinate testing activities with external test labs and test houses.
- Design and build test fixtures, jigs, and setups for validation and reliability testing.
- Perform hands-on prototype builds and mechanical test setups.
- Analyze test results and perform root cause analysis for product failures.
- Ensure validation coverage across the entire product system including electrical and mechanical components.
- Collaborate with cross-functional teams to support product development and validation timelines.
- Work independently to drive testing programs in a fast-paced engineering environment.
Required Qualifications
- Bachelor's degree in Mechanical Engineering or related field.
- 5+ years of experience in product validation, testing, or reliability engineering.
- Strong experience developing and managing Design Verification Plans (DVP).
- Hands-on experience with structural testing (vibration, shock, impact).
- Experience with environmental testing (temperature, humidity, ingress, solar load).
- Experience designing test fixtures and jigs for validation testing.
- Ability to perform root cause analysis for product failures.
- Strong understanding of mechanical systems and product-level validation.
Preferred Skills
- Experience working with external test houses and certification labs.
- Background in hardware product development environments.
- Ability to work independently and manage multiple validation tasks.