Engineering Structures Jobs Full Time Jobs in Independence, OH
526 positions found
Located in Hershey, PA, Milton Hershey School (MHS) is a top-notch home and school where over 2,200 pre-K through 12th grade students from disadvantaged backgrounds are provided an extraordinary, cost-free, career-focused education. This is made possible by the generosity of Milton and Catherine Hershey, who established the school in 1909 and ensured it was fully endowed. Thanks to their foresight and generosity, the school has over 12,000 graduates and continues to expand to serve more students.MHS is hiring married couples to serve as Full-time Flex Houseparents. In this unique and life-changing career, couples reside in on-campus student homes and provide care, guidance, supervision, and support for a group of approximately 8–13 students living in the home. Flex Houseparents play a vital role in creating a structured, family-like environment that fosters students’ academic, emotional, and social development so they can reach their full potential.Responsibilities include:
Providing daily supervision and mentorship
Managing household routines and student schedules
Administering medications and ensuring student wellness
Driving students to activities, as well as planning and actively engaging in developmental and recreational activities with students
Leading daily devotions and accompanying students to Sunday Chapel
Overseeing budgeting and household reporting
Upon hire, Flex Houseparents initially support various student homes and follow a working schedule of nine consecutive days on duty, followed by three days off. On weekdays, houseparents have unscheduled time while students are in school. Flex Houseparents eventually transition into a Placed Houseparent role, where they live and work with the same group of students in their own student home.Benefits include:
Salary: $44,768.00 per person (approximately $168,000 total compensation per couple, including free housing, meals while on duty, utilities, and more)
Comprehensive benefits: medical, dental, and vision insurance; health savings and flexible spending accounts; life insurance; disability options; retirement savings
Relocation assistance and paid training provided
Paid time off provided at designated times throughout the year
Qualifications:
Qualifications include:
Experience working or volunteering with youth
This is a two-person role for couples legally married for at least two years
Both spouses must be age 27 or older
No more than three dependent children may reside in the student home
Commitment to a smoke-free and weapon-free campus; no alcohol permitted while on duty
Pet limitations: only fish and one dog of approved breeds allowed
Valid U.S. driver’s license and ability to become certified to drive student home vans
Comfort leading students in daily devotions and accompanying them to Judeo-Christian Sunday Chapel services (proselytizing prohibited)
High school diploma or GED required
Ability to lift to 50 lbs.
Demonstrated integrity and professionalism; MHS staff serve as role models for students
This is a unique, challenging, and rewarding career and life choice that requires a high level of commitment to student success from both spouses. For consideration, both spouses must complete individual employment applications. To learn more and apply, visit
About Project Technologies and Services (PTS)
Project Technologies and Services (PTS) is a Northeast Ohio-based consulting engineering and project management firm serving industrial and manufacturing facilities. We deliver practical, field-proven engineering solutions that support capital equipment installations, plant upgrades, and automation projects.
We engineer equipment and process systems inside active manufacturing environments. Our work integrates structural, mechanical, electrical, and controls engineering to execute real-world industrial projects.
About the Role
We are seeking an experienced Engineering Project Manager to lead industrial capital equipment installations, plant upgrades, and infrastructure projects within manufacturing environments.
This role combines technical engineering knowledge, project leadership, and field execution oversight. The Project Manager will be responsible for planning, coordinating, and executing projects while working directly with client personnel, contractors, and internal engineering teams.
The ideal candidate is proactive, organized, and comfortable operating in active industrial facilities while managing multiple project priorities. The position requires technical understanding, field presence, and hands-on involvement with project execution.
Responsibilities
- Lead execution of capital equipment installations and plant modification projects
- Develop project scopes, schedules, and budgets
- Coordinate internal engineering resources and external contractors
- Review and develop equipment layouts, drawings, and technical documentation
- Support or perform technical engineering tasks as needed within projects
- Perform field walkdowns, site verification, and installation coordination
- Manage construction activities and ensure safe installation practices
- Coordinate with plant operations, maintenance, and engineering personnel
- Track project progress, costs, and schedule performance
- Identify and mitigate project risks and resolve field issues
- Lead project meetings and communicate status to clients and stakeholders
- Support equipment startup, commissioning, and project closeout activities
- Support proposal development, estimating, and new project opportunities
Qualifications
- Bachelor’s degree in Engineering (Mechanical, Electrical, Industrial, or Civil/Structural preferred)
- 5+ years of experience managing engineering or capital projects in industrial or manufacturing environments
- Strong communication skills and professional client-facing presence
- Experience coordinating contractors and multidisciplinary project teams
- Ability to independently manage multiple projects and priorities
- Strong organizational and problem-solving skills
- Proficiency in Microsoft Excel and Word
- Working knowledge of project scheduling tools (MS Project or similar)
- Familiarity with AutoCAD and/or SolidWorks preferred
- Have or on track to obtain PE or PMP is a bonus
- Ability to work in active industrial environments
Compensation Details
- Full-time with benefits
- Salary range: $90,000 – $125,000, commensurate with experience
- Paid holidays and PTO
- Flexible Work Schedule
- Health, Vision, Dental insurance available
- Retirement plan with employer match
About Keyfactor
Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale - and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companiesacross the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!
Title: Manager, Engineering
Location: United States or Canada; Remote
Experience: Senior/Manager
Employment Type: Full-Time
Industry: Computer and Network Security
Job Summary
Leads a team of engineers, managing day-to-day activities and project goals. Drives technical excellence, supports team development, and ensures successful execution of engineering tasks.
Applicants must hold U.S. citizenship.
Job Responsibilities
- Lead and manage a team of engineers, focusing on project execution and team development.
- Ensure that engineering work aligns with technical and business requirements.
- Oversee project planning, execution, and delivery, managing timelines and resources.
- Collaborate with product managers and other teams to drive project success.
- Implement and maintain engineering processes and best practices.
- Monitor and ensure the quality of engineering deliverables.
- Provide guidance and support to team members, fostering their growth.
- Address and resolve technical and project-related issues.
- Manage resource needs and allocation for engineering projects.
- Track and report on project progress and team performance.
Minimum Qualifications, Education, and Skills
- Bachelor's degree in Computer Science, Engineering, or a related field
- 7+ years of experience in software engineering, with at least 3 years in a leadership role.
- Excellent managerial and organizational skills, strong decision-making, and resource allocation.
- Proficiency in team management, process improvement, and effective communication.
- Ability to manage multiple teams, ensure alignment with company goals, and drive performance improvements.
- Ability to oversee project execution, collaborate across departments, and ensure timely delivery of high-quality software products.
- Comprehensive knowledge of departmental operations, budget management, and strategic planning.
- Knowledge of software development life cycle, agile methodologies, and performance optimization.
Technical Skills and Experience
- Hand-on experience with programming in C/C++ and Go.
- Strong background in building scalable software systems for multi-cloud (AWS, Azure) and on-premise environments.
- Experience with cryptographic libraries and frameworks.
- Experience integrating with external systems using APIs for push-based (webhooks, pub/sub, streaming) and pull-based (polling, REST/RPC/gRPC) data exchange.
- Strong knowledge of event-driven and message-oriented architectures, using tools such as Kafka, cloud-native pub/sub systems or similar.
- Familiarity with containerization (docker, podman) and orchestration (Kubernetes) for deployment and scaling in distributed environments.
- Experience with deep cryptographic object inspection, secure protocol implementation (TLS, PKI, key management), and certificate validation a big plus.
- Experience with static analysis tools and techniques, including parsing, bytecode analysis, and vulnerability detection a big plus.
- Exposure to endpoint agents, scanning tools, and security integrations a big plus.
Compensation
Salary will be commensurate with experience.
Culture, Career Opportunities and Benefits
We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.
Here are just some of the initiatives that make our culture special:
- Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
- Comprehensive benefit coverage globally.
- Generous paid parental leave globally.
- Competitive time off globally.
- Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
- DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
- The Keyfactor Alliance Program to support DEIB efforts.
- Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
- Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
- Monthly Talent development and Cross Functional meetings to support professional development.
- Regular All Hands meetings - followed by group gatherings.
Our Core Values
Our core values are extremely important to how we run our business and what we look for in every team member:
Trust is paramount.
We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.
Customers are core.
We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.
Innovation never stops, it only accelerates.
The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.
We deliver with agility.
We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.
United by respect.
Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.
Teams make "it" happen.
Vision and goals are not individually achievable - they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.
Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.
REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor's People team via and/or telephone at to request and arrange for accommodations at any time.
Keyfactor Privacy Notice
Want to make extra money on YOUR schedule? Join our exclusive list of research study participants and start earning extra income today!
Perfect for anyone seeking remote, part-time, or temporary work, these opportunities require no previous experience and offer unmatched flexibility. Choose the studies that suit you best—whether online, in-person, or over the phone—and get paid for sharing your opinions.
Don't miss out on this chance to turn your free time into valuable earnings!
Participants are needed on a wide range of topics such as:
- Health Issues (Research for cures and new medications to treat ailments)
- Consumer Products (Your experience with consumer products)
- Shopping (Shopping experiences)
- Internet Usage (How you use the internet)
- Vehicles (recreational vehicles and automobiles)
- Employment (Various types of jobs or career fields)
- Food & Beverages (the consumption of various foods and beverages)
- Entertainment (About TV, movies or video games)
- Social Media (the use of different social media platforms)
- Financial (Banking and investing)
- Retirement (Planning what, when and how)
- Gender (studies based on your gender)
- Housing (Renters or Homeowners)
Compensation:
- Earn up to $250+ in Just ONE Hour! (Focus Group Session)
- Earn up to $3,000+ (Multi-Session Studies)
Benefits:
- Flexibility to take part in discussions online or in-person.
- No commute needed if you choose to work from home.
- No minimum hours. You can do this part-time or full-time
- Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.
- You get to review and use new products or services before they are launched to the public.
Qualifications:
- Speak and/or read English
- Must be 18yrs old or older
- Must have either a phone, computer or tablet with internet connection
Experience:
- Start Immediately - No Experience Needed! Anyone Can Participate!
Education:
- Open to all education levels - Your opinion matters!
As a fast-growing physician-led organization, our dynamic structure encourages physician input and decision-making, while simultaneously offering operational support.
Our dedicated, compassionate team of providers prioritize personalized treatment plans for patients that deliver the highest quality of care.
All of our doctors are board-certified in gastroenterology and hepatology.
Several of them serve as chief of gastroenterology at nearby hospitals, and a number of them have been recognized as top-quality physicians in publications, including but not limited to: Best Doctors in America and Top Doctors New Jersey, and US News Health
- US News & World Report.
To learn more about ADH please click the link below: We are seeking a Part Time Nurse practitioner to join our family at The Office of Jonathan Rieber.
This role requires the NP to have at least 2 years of Gastroenterology experience, and the right candidate must work Wednesday and Saturday.
This is an outpatient role.
Requirements: At least 2 years of experience in Gastroenterology NY NP license in good standing Must be willing to work Wednesday and Saturday 8 hour shifts Outpatient Essential Skills:
- Knowledge of pertinent medical and drug information necessary to examine and treat gastroenterology patients.
- Current provider card in Basic Life Support (BLS) and Advanced Cardiac Life Support (ACLS)
- Has, or eligible for, hospital privileges
- Comfortable multitasking with a sharp attention to detail
- Can perform duties accurately in a timely and efficient manner.
- Can demonstrate exemplary patient service skills and display courteousness and respect.
- Excellent interpersonal skills, with a strong ability to remain cordial throughout the workday as well as to maintain patience under occasional stressful situations.
- Excellent verbal and written communication skills.
- Computer skills: Electronic medical records, MS Office
- Demonstrates strong time management skills and organizational skills.
- Knowledge of HIPAA and OSHA Laws and safeguards and be able to always follow these guidelines.
Benefits: Competitive hourly rate Malpractice Occurrence 1-3 million 401K with 3% safe harbor contribution5c143e31-5e48-4549-b638-05792d185386
Shift: Clean Banks In Parma And Cleveland For Extra Income!
Parma Bank - Monday and Friday for 54 minutes each night after the bank closes and Tuesday, Thursday, and Saturday for 1 hour and 48 minutes each night.
Cleveland Bank - Monday, Wednesday, and Friday for 1 hour and 30 minutes each night after the bank closes.
(11 hours and 42 minutes per week and stay on the clock for travel reimbursement between job sites)
Benefits: As a Part Time Employee (under 30 hours per week), you are eligible to set up a 401K.
Requirements:
- You must be 18 years old.
- For safety reasons, you must be able to speak English.
- Pass a pre-employment drug screen and criminal background check.
- Be able to lift up to 30 pounds.
- Have a Driver's License and Auto Insurance.
Job Duties:
As you might expect, cleaning is at the heart of what your job will entail. For the most part, you'll be:
- Dusting
- Vacuuming
- Mopping
- Cleaning Restrooms
- Taking Out Trash
Why Join the Marsden Family?
- No Experience Required
- We are an Established Organization
- With Daily Pay Access Earned Pay Early
- Travel Reimbursement
Scioto Services, a Marsden Holding Company, is a facility services provider with an unmatched reputation for operational excellence. We clean, sanitize, and service large and small businesses across the United States.
Marsden is an Equal Opportunity Employer. Marsden does not discriminate against any employee or applicant for employment due to race, age, sex, creed, ancestry, disability, sexual or affectional orientation, marital or veteran status, color, religion, national origin, status with regard to public assistance or any characteristic protected under federal, state, or local law.
MEP Electrical Design Engineer
Cleveland, OH | Hybrid Work Environment
HC Solutions Group Recruiting Partner
About the Role
HC Solutions Group is recruiting for a full-time MEP Electrical Design Engineer with a respected and growing MEP consulting firm in Cleveland, OH. This is a permanent position focused on electrical building systems design within a collaborative hybrid work environment that combines in office teamwork with flexible remote options.
About the Client
Our client is a mid sized MEP engineering firm known for its positive culture, strong leadership presence, and excellent reputation across the region. The firm maintains a steady pipeline of projects supported by long term, trusted clients. Team members enjoy a supportive atmosphere, opportunities for advancement, and exposure to a wide range of building types.
Responsibilities
• Electrical building systems design including power, lighting, fire alarm, and related systems
• Preparation of drawings, specifications, and design documents
• Collaboration with internal mechanical and plumbing teams along with architects and structural partners
• Participation in project coordination meetings and occasional site visits
• Ensuring code compliance and alignment with client needs
• Contributing to project delivery, quality, and team communication
Qualifications
• Degree in Electrical Engineering or related discipline
• Experience with electrical building systems within consulting or MEP settings
• EIT required, PE highly preferred
• Comfort working in a hybrid arrangement with in office collaboration and remote flexibility
• Strong communication skills and an interest in contributing to a team focused environment
• Revit and AutoCAD experience is helpful
Pay and Benefits
• Competitive market salary with annual performance bonus potential
• Hybrid work structure with flexible scheduling
• Health, dental, vision, retirement plan, PTO, and paid holidays
• Professional development support including mentoring and licensure pathways
• Modern office environment in Raleigh with strong team culture
Why Join
• Work on a diverse range of project types within a respected MEP firm
• Be part of a growing team with strong leadership and supportive mentorship
• Enjoy a hybrid schedule that balances collaboration with flexibility
• Join a company with an excellent reputation and consistent workload
• Long term career growth in a stable, people oriented environment
Why Apply Through HC Solutions Group
• Direct access to hiring managers
• Streamlined and efficient hiring process
• Recruiter advocacy and representation throughout the process
• Access to additional engineering opportunities with a single application
• Over 30 years of permanent placement success
• Full time, permanent positions only
About Keyfactor
Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale - and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companiesacross the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!
Title: Integration Engineer
Location: United States; Remote
Experience: Mid Level
Job Function: Integrations
Employment Type: Full-Time
Industry: Computer and Network Security
Job Summary
Keyfactor has an opening for a full-time Integration Engineer to assist our sales and delivery organizations by building integrations between our core products and customer enterprise systems (web servers, networking platforms, ticketing systems, cloud hosting environments, CI/CD platforms,etc.) and IoT devices and platforms (Azure IoT Hub, AWS IoT, PTCThingworx, etc.)Integrationsprimarily involve extendingKeyfactorPKI lifecycle management intocustomer enterprisesystems.
The position will involve working with Sales Engineers to create prototype integrations during the demonstration and proof of concept phases of the sales cycle, and with Platform Solutions Architects during the product delivery phase to create production-quality integrations. The position involves directly working with clients todeterminetheir specific technical integration requirements and requires software development skills to implement those requirements. In addition, the candidate willassistin the creation of solution guides and training labs for use by our delivery organization and technology partners.
Applicants must hold US citizenship or US permanent resident status.
Job Responsibilities
- Work closely with sales engineering and delivery teams to design and develop code-based integrations between the Keyfactor platform and customer enterprise systems and IoT device management platforms.
- Work with prospective and existing customers todeterminetechnical and operational requirements for Keyfactor integrations.
- Provide customers, partners, and Keyfactor support personnel with integration documentation.
- Create solution guides and training labs.
- Be flexible and effectively manage time and tasks in a dynamic and rapidly growing company.
Minimum Qualifications, Education, and Skills:
- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience.
- Fundamental proficiency with industry-standard operating systems and business application suites.
- Software development using the Microsoft .NET stack (C#, IIS, MSSQL, AD/Entra, PowerShell, etc.)
- Internet systems development using HTTP and web services. (Experience consuming 3rdparty APIs)
- Willingness to learn new languages, technologies, and APIs as needed to meet customer requirements.
- Familiarity with digital certificates and their usage.
- Strong interpersonal communication and writing skills.
- Technical troubleshooting and problem-solving skills.
- Effective time management, projectmanagementand prioritization skills. Ability to work independently.
- Experience with DevOps technologies like Kubernetes orHashicorpVault andTerraforma plus.
- Familiarity with Public-Key Infrastructure (PKI) or cryptography is a plus.
#LI-NA1
Compensation
Salary will be commensurate with experience.
Culture, Career Opportunities and Benefits
We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.
Here are just some of the initiatives that make our culture special:
- Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
- Comprehensive benefit coverage globally.
- Generous paid parental leave globally.
- Competitive time off globally.
- Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
- DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
- The Keyfactor Alliance Program to support DEIB efforts.
- Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
- Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
- Monthly Talent development and Cross Functional meetings to support professional development.
- Regular All Hands meetings - followed by group gatherings.
Our Core Values
Our core values are extremely important to how we run our business and what we look for in every team member:
Trust is paramount.
We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.
Customers are core.
We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.
Innovation never stops, it only accelerates.
The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.
We deliver with agility.
We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.
United by respect.
Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.
Teams make "it" happen.
Vision and goals are not individually achievable - they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.
Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.
REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor's People team via and/or telephone at to request and arrange for accommodations at any time.
Keyfactor Privacy Notice
About Keyfactor
Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale - and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companiesacross the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!
Job Title: Support Engineer, Tier 3
Location: United States; Remote, MST or PST
Experience: Senior Level
Job Function: Support
Employment Type: Full-Time
Industry: Computer and Network Security
Job Summary
The Support Engineer, Tier 3, functions as a senior individual contributor responsible for resolving the most complex and high-impact technical issues. This role provides technical leadership across the support organization, partners closely with Product and Engineering teams, and drives systemic improvements that enhance product stability, support effectiveness, and customer outcomes.
Applicants must hold US citizenship or US permanent resident status.
Job Responsibilities
Advanced Technical Resolution
- Independently resolves critical, complex, and high-severity customer issues, including those with broad operational or customer impact.
- Serves as an escalation point for advanced technical issues, applying deep diagnostic expertise across multiple technical domains.
- Proactively identifies and addresses issues prior to customer or executive escalation.
- Reproduces customer issues in lab or test environments to validate root cause and confirm resolution.
- Builds and maintains lab environments used for advanced troubleshooting, validation, and technical enablement.
Subject Matter Expertise
- Acts as a senior subject matter expert for assigned Keyfactor products, including Command and/or EJBCA.
- Provides expert-level guidance on PKI, cryptographic concepts, compliance considerations, and secure deployment practices.
- Applies broad domain knowledge to diagnose complex, non-routine issues across infrastructure, application, and security layers.
- Contributes technical insight related to emerging risks, architectural considerations, and support readiness.
Knowledge Sharing & Enablement
- Mentors and provides technical guidance to support engineers across all tiers.
- Identifies knowledge gaps through case analysis and operational data and contributes to targeted training and documentation.
- Develops and maintains technical documentation, ensuring accuracy, clarity, and alignment with internal standards and industry best practices.
- Promotes consistent knowledge sharing to improve overall team capability and reduce recurring issues.
Systemic Improvement & Cross-Functional Collaboration
- Identifies recurring issues and systemic deficiencies and leads efforts to implement long-term corrective actions.
- Partners with Product, Engineering, and Support leadership to address root causes and improve product and support processes.
- Provides technical input that informs product quality, platform stability, and support scalability.
- Represents customer impact and operational risk during cross-functional discussions and incident reviews.
Customer & Incident Management
- Manages high-profile customer escalations and outages with professionalism, technical rigor, and clear communication.
- Communicates complex technical findings and recommendations to both technical and non-technical stakeholders.
- Maintains accountability for case progression, resolution quality, and documentation accuracy.
Minimum Qualifications, Education, and Skills
- 3+ or more years of advanced technical support experience or demonstrated equivalent expertise in PKI or related security technologies.
- Demonstrated depth of expertise in one or more technical domains required to support Keyfactor products.
- Advanced knowledge of Windows Server and/or Linux, including IIS, ADFS, WAP, and Active Directory.
- Strong expertise in PKI, ADCS, certificate lifecycle management, and cryptographic principles.
- Proficient in SQL database analysis, including complex queries and table structure evaluation.
- Strong understanding of networking concepts, including firewalls, load balancers, and proxy configurations.
- Experience with cloud platforms such as AWS and/or Azure.
- Expertise in containerization and orchestration technologies (Docker, Kubernetes).
- Demonstrates strong verbal and written communication skills with the ability to convey complex technical information clearly and professionally.
- Maintains a high standard of customer focus and operational accountability.
- Capable of identifying root causes of complex issues and articulating clear, actionable resolutions.
Compensation
Salary will be commensurate with experience.
Culture, Career Opportunities and Benefits
We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.
Here are just some of the initiatives that make our culture special:
- Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
- Comprehensive benefit coverage globally.
- Generous paid parental leave globally.
- Competitive time off globally.
- Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
- DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
- The Keyfactor Alliance Program to support DEIB efforts.
- Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
- Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
- Monthly Talent development and Cross Functional meetings to support professional development.
- Regular All Hands meetings - followed by group gatherings.
Our Core Values
Our core values are extremely important to how we run our business and what we look for in every team member:
Trust is paramount.
We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.
Customers are core.
We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.
Innovation never stops, it only accelerates.
The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.
We deliver with agility.
We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.
United by respect.
Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.
Teams make "it" happen.
Vision and goals are not individually achievable - they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.
Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.
REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor's People team via and/or telephone at to request and arrange for accommodations at any time.
Keyfactor Privacy Notice
Role : Enterprise AI leader (Manufacturing domain)
Location : Cleveland OH (Hybrid)
Fulltime role
Role Overview
We are seeking a highly skilled and proactive Enterprise AI consultant for Manufacturing to drive AI transformation and business intelligence initiatives. This role requires close collaboration with IT leaders, site-level business stakeholders, value stream leaders, and end-user personas to identify, design, and deliver high-impact AI use cases and BI solutions. Below are the MUST have skills
- Enterprise-wide data & AI architecture strategy
- Cloud modernization and scalable platform design
- Proven leadership in large-scale data modernization and OT/IT transformation
- Integration of historians, MES/SCADA, PLCs, IoT, and enterprise systems
- Experience in manufacturing shop floor functionality, operational workflow, supply chain
- Expertise in Snowflake, cloud platforms, AI/ML, industrial data systems
- Proven success driving large-scale digital transformation
- Translate business challenges into structured AI opportunities and build scalable solutions in collaboration with data engineering and data science teams.
- Good understanding of AI/ML concepts, GenAI frameworks, and data engineering fundamentals. Experience in driving proof of concept in AI use cases
- Conduct PoC development, solution validation, and oversee production deployment of AI models and automation use cases.
