Engineering Structures Impact Factor Jobs in Southgate, KY

Location: On-site

Employment Type: Contract (3-6 months)

Seniority Level: Mid-Senior

Industry: IT Services & Consulting

Job Functions: Analyst, Technical Support

JOB SUMMARY

Provide advanced technical support for enterprise iOS/iPadOS devices and services across a 7x24x365 operation. Scope includes device lifecycle activities, day‑to‑day work in Workspace One (enterprise MDM experience required; VMware Workspace ONE preferred), and carrier account management (procurement, plan optimization, billing reconciliation, SIM/eSIM lifecycle, and compliance). This role implements and supports standards defined by engineering/InfoSec and does not create new configuration profiles or perform high‑level MDM engineering.

JOB RESPONSIBILITIES

1) Mobile Device Lifecycle & UEM Administration (Support Focus)

• Provision, enroll, and configure corporate and COBO/COPE devices using Apple Business Manager Automated Device Enrollment.
• Apply and monitor MDM profiles, apps, and compliance policies as defined by engineering; troubleshoot assignment/scope issues and escalate when needed.
• Perform Tier 2/3 incident, request, and problem management for iOS/iPadOS; provide escalation support to the Service Desk.
• Support device security (passcodes/biometrics, OS updates, encryption status) and remediate non‑compliance in line with established policies.
• Execute device kitting, staging, shipping/receiving, and RMA processes with accurate CMDB/asset updates.

2) Carrier Account & Telecom Expense Management (TEM)

• Own day‑to‑day carrier account administration across supported wireless providers (e.g., line adds/changes/deactivations, number porting, device/SIM swaps, eSIM activations, IMEI/SIM tracking).
• Monitor and optimize rate plans, pooled data, features, and international roaming; recommend changes to minimize cost while meeting business needs.
• Perform monthly billing reconciliation (usage anomalies, overages, credits/disputes), cost allocation, and reporting; partner with Finance and Procurement.
• Coordinate device procurement (corporate buying programs, upgrades, trade‑in/buyback, warranty/insurance) and maintain accurate inventories.
• Ensure regulatory and emergency services readiness (e.g., E911 records where applicable), fraud prevention (SIM/eSIM security), and loss/theft controls.
• Maintain carrier portals, account hierarchies, and user permissions; document processes and KPIs (cycle time, cost per line, optimization savings).

3) Security, Compliance & Access (Implementation)

• Participate in security incident response for mobile threats (phishing, lost/stolen devices); execute remote lock/wipe and evidence preservation.
• Contribute to audit, risk, and compliance activities (SOX, PCI, privacy) by maintaining accurate records and consistent controls.

4) Service Delivery & End‑User Experience

• Deliver high‑quality deskside/remote support for executives and front‑line staff; prioritize critical operational roles.
• Maintain and continuously improve SLA/OLA performance (response, restore, request fulfillment); publish support playbooks and knowledge articles.
• Provide VIP/mission‑critical support during operations, travel, and events, including on‑call rotation in a 7x24x365 environment.

5) Asset, Inventory & CMDB

• Track mobile assets end‑to‑end (request → deployment → in‑service → repair → decommission/sanitation) and maintain accurate CMDB and stock levels.
• Reconcile device inventory with carrier billing and MDM records; remediate orphaned lines/devices.

6) Projects & Continuous Improvement (Execution)

• Support mobile‑related projects (iOS updates, app rollouts) by executing tasks under guidance, participating in UAT/pilots.
• Recommend process improvements and self‑service opportunities; update SOPs/KBs to reduce repeat tickets and improve reliability (no custom MDM engineering or scripting expected).
• Evaluate new devices and accessories; document results and provide feedback into standards.

7) Documentation & Knowledge Management

• Create and maintain standard operating procedures (SOPs), runbooks, and end‑user guides with inclusive, plain language.
• Publish and maintain knowledge base articles for the Service Desk and end users; deliver targeted training where needed.

8) Vendor, Carrier & Stakeholder Management

• Build strong partnerships with carriers, OEMs, and MDM vendors; manage escalations and service requests to resolution.
• Collaborate with Security, Networking, Procurement, Finance, HR, and Business Operations to align mobile services with business outcomes.
• Track and report KPIs (ticket volume, MTTR, compliance rate, device health, cost per line, optimization savings) and drive data‑informed decisions.

9) Mentorship & Team Development

• Mentor associate and mid‑level analysts on iOS/iPadOS support workflows, MDM usage, and carrier processes; contribute to cross‑training and skill growth.
• Promote a culture of safety, inclusion, and continuous learning.

Note: This list is not exhaustive; additional duties may be assigned based on business needs.

QUALIFICATIONS

Education

• Associate’s degree in Information Technology or a related field; or equivalent practical experience.

Work Experience

• 4–6 years in enterprise end‑user support with at least **3 years focused on iOS/iPadOS enterprise **support.
• Required: Enterprise MDM experience, Preferred: Experience with VMware Workspace ONE supporting large‑scale iOS fleets.
• Carrier account administration and telecom expense management (activations, ports, plan optimization, billing reconciliation).

Knowledge, Skills, and Abilities (KSAOs)

• Deep knowledge of iOS/iPadOS end‑user and admin features (managed apps, per‑app VPN, app configs, managed open‑in, DLP, device compliance) with an emphasis on support and implementation.
• Working knowledge of MDM platforms to apply existing profiles/policies, assign apps, troubleshoot scoping/compliance, and escalate engineering issues appropriately.
• Familiarity with Apple Business Manager (Apps & Books, Managed Apple IDs, Automated Device Enrollment) and related support workflows.
• Practical understanding of carrier services: SIM/eSIM lifecycle, IMEI tracking, number assignment/porting, international roaming, and cost controls.
• Data analysis for telecom billing reconciliation (Excel/Sheets, pivot tables, lookups) and KPI reporting.
• Excellent communication, customer service, and stakeholder management; ability to explain technical topics in plain language.
• Basic scripting/reporting familiarity is a plus (e.g., exported reports, simple data cleanup); no custom MDM scripting required.
• Knowledge of ITIL practices (incident, problem, change, request, CMDB/asset).
• Ability to lift and carry mobile equipment/shipments (up to ~20 lbs).

Certifications (Preferred)

• Apple Device Support/Deployment certifications.
• Microsoft 365 Certified: Endpoint Administrator Associate (MD‑102) or equivalent.
• VMware/Omnissa VCP‑DWS (preferred).

WORKING CONDITIONS

• Supports a 7x24x365 operation with occasional after‑hours work and on‑call rotation.
• May require limited travel for deployments, vendor meetings, or training.

Company Overview:

Manning Contracting is a dynamic and growing General Contracting Company specializing in commercial construction projects. Committed to delivering high-quality results and exceeding client expectations, we are seeking a motivated and detail-oriented Project Engineer to join our team. This role is essential in supporting the successful planning, execution, and completion of construction projects.

Position Overview:

As a Project Engineer, you will collaborate with the project management team to ensure the smooth operation of construction projects. This role involves a combination of technical expertise, project coordination, and communication skills. The ideal candidate will have a strong educational background in engineering or construction management, as well as a keen interest in contributing to the success of diverse construction projects.

Responsibilities:

Project Planning and Coordination:

• Assist in the development and maintenance of project schedules, ensuring alignment with project milestones and deadlines.
• Coordinate project activities, including procurement, subcontractor management, and material deliveries.

Design and Engineering Support:

• Work closely with design teams and architects to review plans and specifications.
• Provide engineering support and insights during the project planning and execution phases.

Document Management:

• Maintain accurate and up-to-date project documentation, including contracts, permits, and change orders.
• Organize and track project-related correspondence and communications.

Quality Control:

• Assist in implementing and maintaining quality control measures on construction sites.
• Conduct inspections to ensure compliance with quality standards and project specifications.

Cost Estimation and Budgeting:

• Support the project management team in cost estimation and budget development.
• Monitor project costs and expenses, identifying opportunities for cost savings.

Subcontractor and Vendor Coordination:

• Assist in the coordination of subcontractors and vendors, ensuring adherence to project schedules and quality standards.
• Communicate effectively with subcontractors and vendors to address issues and facilitate collaboration.

Safety Compliance:

• Enforce and promote a strong safety culture on construction sites.
• Conduct safety meetings, toolbox talks, and ensure compliance with safety regulations.

Qualifications:

• Previous experience or internships in a project engineering or construction-related role is a plus.
• Estimating experience a plus.
• Strong technical and analytical skills.
• Excellent communication and interpersonal skills.
• Proficient in project management software and Microsoft Office Suite.
• Detail-oriented with a commitment to accuracy.
• Ability to work collaboratively in a team and adapt to changing priorities.

Join Manning Contracting and be a valuable contributor to the success of our construction projects. If you are a motivated and detail-oriented professional with a passion for construction project engineering, we invite you to apply and grow with our dynamic and growing company.

• Leading the Naval network warfare missions in developing tactics and procedures to realize tactical, strategic and business advantages afloat and ashore
• Driving interoperability with joint, allied and coalition partners
• Building professional excellence through education, training and certification and milestone qualifications
• Optimizing organizational effectiveness through cutting-edge technologies, knowledge management techniques and a culture of innovation
• Helping to develop and deploy information systems, command and control and space systems
• Serving as a key part of the Information Dominance Corps in its mission to gain a deep understanding of the inner workings of adversaries
• Overseeing the work of Information Systems Technicians - Enlisted Sailors (no degree required) who serve as specialists in information technology

• Serving as part of Battle Group staffs on ships at sea
• Working in C4I/Space/Surveillance on shore tours
• Serving on major Navy and joint staffs
• Serving in command of key communication and surveillance facilities around the globe

• Pursuing opportunities at institutions such as Naval Postgraduate School (NPS) or Navy War College (NWC)
• Completing Joint Professional Military Education (JPME) at one of the various service colleges

POSITION OVERVIEW

The Senior Estimator plays a critical role within the preconstruction team. This position is responsible for leading complex estimating efforts, developing accurate and competitive project budgets, and collaborating closely with internal teams, subcontractors, and clients. The Senior Estimator also supports continuous improvement initiatives and mentors junior estimating staff to ensure consistency, accuracy, and efficiency across estimating operations.

KEY RESPONSIBILITIES

Preconstruction & Estimating Leadership

• Lead preconstruction and estimating efforts for large-scale, complex, or high-priority commercial construction projects.
• Develop detailed conceptual, schematic, design development, and GMP estimates.
• Analyze drawings, specifications, and project documents to prepare comprehensive and accurate cost estimates.
• Identify project risks, assumptions, and contingencies and communicate them clearly to stakeholders.

Subcontractor & Supplier Coordination

• Solicit, review, and evaluate subcontractor and supplier bids for scope completeness and pricing accuracy.
• Coordinate bid leveling and ensure alignment with project scope and schedule.
• Develop strong working relationships with trade partners and suppliers.

Client & Internal Collaboration

• Collaborate with project management, operations, architects, engineers, and consultants to define scope and pricing strategies.
• Present estimates, budgets, and value engineering options to clients and executive leadership.
• Support business development efforts by assisting with pricing strategies and proposal development.

Value Engineering & Cost Control

• Develop value engineering options and cost-saving recommendations while maintaining quality and performance.
• Utilize historical cost data and market trends to enhance estimate accuracy.
• Participate in post-bid and post-project reviews to evaluate estimating performance and identify improvement opportunities.

Leadership & Mentorship

• Mentor and support junior estimators and preconstruction team members.
• Assist leadership with developing and maintaining standardized estimating procedures and best practices.
• Promote collaboration, accountability, and continuous improvement within the estimating team.

QUALIFICATIONS AND EXPERIENCE

• Bachelor’s degree in Construction Management, Engineering, or a related field preferred.
• 7+ years of experience in commercial construction estimating, including experience leading complex projects.
• Strong understanding of construction methods, materials, and cost drivers.
• Proficiency with estimating software, digital takeoff tools, and Microsoft Office applications.
• Excellent analytical, organizational, and communication skills.

KEY COMPETENCIES

• Advanced estimating and cost analysis expertise.
• Strong leadership and mentorship capabilities.
• Strategic thinking and problem-solving skills.
• High attention to detail and accuracy.
• Ability to communicate effectively with clients, trade partners, and executive leadership.

Job Description

The Digital Accessibility Specialist supports the Accessibility Center of Excellence (COE) by partnering with Product, Design, Engineering, and Quality teams to deliver inclusive, accessible digital experiences at scale. In this role, you will conduct audits of design systems and content management platforms. You will perform manual and automated accessibility testing across web and mobile experiences, ensuring compliance with WCAG 2.2 AA, and related standards. You will identify accessibility barriers, author high-quality defects and documentation requirements, and contribute to training, knowledge sharing, and continuous improvement of accessibility practices across company.

Top 3 skills: Knowledge of accessibility standards, experience with assistive technology, experience with accessibility documentation

Soft Skills Needed: strong oral and written communication, collaboration and stakeholder management, coaching would be beneficial.

Project person will be supporting auditing and documenting our design system for accessibility.

Key Responsibilities

• Lead accessibility audits of design systems and content management platforms.
• Create requirements for accessibility documentation to support users of these systems and platforms
• Contribute accessibility guidance, job aids, checklists, and training materials to knowledge repositories.
• Evaluate web and mobile experiences using assistive technologies and automated testing tools to identify accessibility issues.
• Test products against WCAG 2.2 AA standards.
• Create clear, actionable accessibility defects with reproduction steps, user impact, and standards mapping.
• Partner with Product, UX, Engineering, and QA teams to integrate accessibility into Agile workflows.
• Advocate for inclusive design and help teams understand real-world user experiences with assistive technology.
• Demonstrate company values of respect, integrity, diversity, inclusion, and safety.

Company Description:

• At Zion Solutions Group, we believe our people are the foundation of our success. We're not just looking for employees; we're seeking passionate innovators who are ready to shape the future of supply chain solutions. At Zion, you'll be part of a team that thrives on challenges and pushes the boundaries of what's possible.
• Our core purpose is to leave a positive and lasting impact on the lives of those we touch. We are driven by three core values: Be Bold, where we harness passion, creativity, confidence, and innovation to go above and beyond for our team, partners, customers, and community; Unwavering Commitment, where we are dedicated to building and maintaining long-lasting relationships by being trusted advisors in our industry and stewards of our culture; and Better Together, where we recognize the power and responsibility of trust, teamwork, and collaboration in pursuing a greater purpose. Through these values, we strive to create an environment where we can all grow, thrive, and make a meaningful difference.

Position Overview:

• The Strategic Account Executive (SAE) owns, cultivates, and expands relationships within Zion Solutions Group’s (Zion) prospects and customers. The SAE acts as the quarterback for assigned and new target accounts, aligning Zion resources, advancing strategic growth, and ensuring exceptional customer outcomes. The SAE will use Zion’s ICP to help qualify, develop, and maintain long-term relationships.

Core Responsibilities:

Account Ownership & Relationship Management

• Serve as the primary relationship owner for assigned and new accounts, developing strong multi-level relationships, even when an active opportunity does not exist.
• Maintain a detailed account playbook that includes organizational charts, key decision-makers, buying criteria, personal preferences, and critical milestones.

Strategic Growth & Positioning

• Breakthrough to assigned and new target accounts
• Identify, qualify, and shape opportunities within assigned and new accounts.
• Partner closely with others on the Business Development Team, Sales, Engineering, and Leadership teams to pursue and secure new business, driving measurable revenue and margin growth.
• Continuously monitor competitive activity and refine Zion’s positioning and win strategy within each account to maintain a strong market presence and increase qualified pipeline creation from existing customers.

Customer Advocacy & Experience

• Champion the customer experience by leading Quarterly Business Reviews (CBRs) and post-project debriefs.
• Design and execute customer engagement activities such as tailored events, site visits, and executive meetings to strengthen relationships and advocacy.

Planning, Execution & Governance

• Develop and execute comprehensive annual and rolling account plans that outline objectives, strategies, key risks, and growth initiatives.
• Ensure CRM accuracy and provide timely, data-driven updates on account health, pipeline status, and at-risk relationships.

Metrics & Performance Management

• Consistently monitor key account performance indicators, including revenue and margin growth, customer retention, pipeline creation, and forecast accuracy. Use these insights to guide strategy, support data-driven decision-making, and ensure alignment with organizational goals.

Qualifications:

• Bachelor’s in business, Engineering, or related field (or equivalent experience).
• 5+ years in Account Executive, BD, or customer success (preferably in material handling/logistics/integration).
• Proven success, building executive relationships and driving multi-year growth.
• Strong business acumen; comfortable with financials, ROI, and value cases.
• Excellent communication, negotiation, and executive presence.
• Organized, proactive, and collaboratively aligned with Zion’s core values: Be Bold, Unwavering Commitment, Better Together.
• Ability to travel up to 40% or as needed

Physical demands:

• Fun, with a side of work, is to be expected daily.
• Work outside of normal business hours can happen from time to time as we get busy closing business!
• Get to experience Operations up close and personal. This means:
• Occasional climbing on steps, scaffolding and/or mezzanines.
• Standing or walking for a long period of time.
• Possible exposure to noise levels exceeding recommended DBA levels.
• Working in office, warehouse, and manufacturing facilities

Our Salary and Benefits:

• We offer competitive compensation plus a comprehensive benefits package that aims to develop a world-class team by holistically supporting the individual. Zion believes that supporting all employees to have a full life, inside and outside of work, results in a team that feels personally engaged in Zion’s success.
• Zion strives for salary equity based on the job, and the candidate’s experience, skills, education, and (once hired) performance at Zion—not based on a candidate’s negotiation skills, gender, race, sexual orientation, or any other non-skills-based attributes.

Benefits:

• Quality Medical, Dental, Vision Insurance, with substantial employer subsidy
• 401(k), with up to 4% employer match
• Life, AD&D, Critical Illness, Legal Assistance, Group Accident, Hospital Indemnity, Short- and Long-Term Disability
• FSA
• Health & Wellness Benefit
• Casual Work Environment, with flexible hours
• Highly Flexible PTO with Generous Holiday Schedule
• Vacation day on your birthday
• 3 paid volunteer days off
• Swag Allowance
• Pet-friendly office

*** Employees may be required to perform other job-related duties as requested by their supervisor, subject to reasonable accommodations. ***

Valco Melton, a world leader in adhesive application, fluid handling, and quality assurance systems, is seeking an Instructional Designer to join the Technical Communications team at our world headquarters in Cincinnati.

The Instructional Designer will be responsible for developing both e-learning and in-person learning modules for internal and external customers. Internally, these modules will be used to improve training quality for our technical personnel. Externally, these resources perform a critical role in the acceptance and proper use of Valco Melton’s equipment at customer sites.

The Instructional Designer will be the sole developer of these learning modules but will have robust support from the Engineering and Service teams. Along with this support, the Designer will have access to demonstration equipment and instructional design tools, with Articulate 360 as the central focus.

Note: this role is a 100% on-site position based at Valco Melton’s world headquarters in Cincinnati.

Specific Responsibilities:

• Work with colleagues across the company, especially Technical Service and Engineering to create training content for both online and in-person environments.
• Be prepared to produce basic video recording, editing, and production of Valco Melton equipment for training module material.
• Use technical writing skills for script development and editing.
• Use AI-based translation tools to translate learning modules into multiple languages.
• Use Articulate-360 training development software tools, specifically for online learning modules.
• Use PowerPoint, audio, and video tools for development of in-person training material.
• Visit customer sites to gain understanding of how Valco Melton equipment works and how it integrates with the machines in various markets,
• Accompany trainers to obtain occasional direct feedback on training material.
• Work with company resources to provide suitable narration of scripts used in online learning modules.
• Obtain an online Instructional Design certificate if not already certified.

Required Experience:

• Bachelor’s degree in Engineering, technology, technical writing, or other applicable field.
• Certified in Instructional Design by an accredited program.
• 3-5 years of experience with in-person training or training development.

Benefits Package:

• Medical, dental, and vision insurance.
• Vacation and personal time.
• 401(k) with employer match.
• Profit-sharing program.
• Life insurance.
• Short-term disability insurance.
• Professional development assistance.
• Employee assistance program.
• On-site fitness center and exercise amenities.

• Pursuing opportunities at institutions such as Naval Postgraduate School (NPS) or Navy War College (NWC)
• Completing Joint Professional Military Education (JPME) at one of the various service colleges

Responsible and accountable for delivery and implementation of the Cushman & Wakefield (CW) US Environmental, Health and Safety (EHS) Strategy for the Americas. Under the stewardship of the Head of EHS Americas the role will deliver measurable improvements in health, safety and environmental performance and engagement across the C&W organization, in support of business objectives. The role will specifically support Americas corporate offices, brokerage and Project & Development Service (PDS) lines across the Americas. The role will also support on Security and Quality matters in support of the wider global EHS Team. This is a senior corporate role which will directly report to the Head of EHS Americas and indirectly report to business unit heads within the relevant jurisdictions and service lines. The role will require an experienced professional who has held a similar role in a related industry and who is comfortable and confident in working and presenting at a senior level. The individual will be commercially aware and fully accountable for delivering the Americas EHS Strategy as this relates to applicable countries and service lines while reporting successes to their stakeholder groups across the region.

This senior EHS management role will be responsible for identifying areas of potential organizational risk and developing robust EHS mitigation controls, policies, procedures, and guidance in accordance with the C&W Americas EHS strategy and local legislation. The role will be responsible for coordinating both internal and external resources across the region in order to manage legal compliance and enhance organizational safety culture. In doing so the role will work closely with the global specialist resources within the wider EHS Team.

The role will work across all departments and therefore senior stakeholder engagement will be critical to the candidate's success and the candidate must have demonstrable experience in developing successful senior stakeholder relationships and influencing change and process / culture improvement. The candidate must be a self-starter and able to demonstrate the delivery of organizational change through both face to face engagement and the use of remote working tools e.g. Microsoft Teams.

Critical relationships will include the following:

• Heads of higher risk service lines such as PDS within the relevant jurisdictions
• Jurisdictional business unit heads
• Operational leads for service lines and jurisdictions
• Office and regional heads
• Functions leadership

As a minimum the candidate will therefore require a proven track record in health and safety management, in order to be successful. The successful candidate will support the Head of EHS Americas to champion the ongoing improvement of C&W's safety and environmental management systems relating both to our service delivery to clients and in relation to the health and safety of Cushman & Wakefield employees. The candidate will need to have proven experience in developing and implementing initiatives to improve EHS compliance and awareness and will be responsible for:

• Developing, implementing and delivering appropriate objectives, targets and improvement programs for the Americas in association with the Head of EHS Americas.
• Monitoring and reporting on EHS performance and progress against EHS objectives to local leadership teams.
• Ensuring that our corporate offices are safe and secure and putting in place management arrangements to ensure a consistent level of safe operation.
• Managing critical, complex and contentious health and safety issues as these arise and dealing with them in a professional manner.
• Managing and developing appropriate EHS training programs, methods of delivery and evaluation of effectiveness to ensure employees are competent with regard to their health and safety duties.
• Developing appropriate arrangements to ensure that risks from contractors and third party suppliers are vetted, managed, and effectively controlled.
• Providing support and technical advice to senior operational managers to enable them to undertake their roles and responsibilities for health, safety, and the environment within their particular areas of the business.
• Working closely with business development teams to support operational growth in line with business objectives.
• Monitoring changes in legislation and best practice to ensure continuing legal compliance and best practice throughout the region.
• Dealing with incidents and advising on next steps. Undertaking investigations of serious incidents and accidents that address incident circumstances, incident causation and consider improvements that could be made for the future.
• Liaising with external enforcement bodies and insurers as well as clients in order to satisfy key stakeholder requirements.
• Supporting the Head of EHS Americas and relevant global specialist leads to develop, implement, and maintain ISO certified management systems across the region as required.

Educated to degree level in Occupational Health and Safety or an equivalent discipline, the successful candidate will have demonstrable experience of developing, implementing, and refining models of health, safety, and environmental management in accordance with the requirements of international standards. Senior membership of recognized EHS trade associations / bodies. Experience of working in a multi-site environment in the facilities, retail, property or service delivery sector preferable. The successful candidate will likely currently report to senior stakeholders and will have a proven track record of working independently to influence senior stakeholders. The successful candidate will currently hold a position of responsibility within an organization where brand / reputation management is seen as critical and where they are accountable for the safety of large numbers of internal / external stakeholders. An experienced trainer capable of delivering in-house training courses on EHS topics. A confident presenter.

Proven skills and qualities in the following areas: Relationship and stakeholder management, influencing skills, commercial awareness and pragmatic problem solving skills are essential requirements for this role. Professional and proactive in approach and style, an excellent relationship builder, able to coach and influence change, by working in partnership and collaboration across the business. Able to operate at a senior level with senior executive stakeholders. Commercially aware and able to act calmly and with authority in a crisis. Able to deal with major incidents and advise members of the company executive on appropriate action to be taken in any EHS related incident. An excellent communicator in English. Additional languages skills including Spanish / Portuguese and advantage. Ability to effectively respond to complex enquiries, solve complex problems and provide innovative solutions, whilst considering the bigger picture and commercial factors, anticipating potential issues and future needs of the business. Likes to work as part of a team but equally comfortable working alone, enjoys working with diverse and dynamic stakeholders and business units. Excellent presentational skills and confident at delivering complex and difficult messages to a variety of different stakeholders of varying seniority. Sensitive to the varying cultures and ways of operating between countries. Able to tailor solutions to suit national requirements and legislative frameworks. Exceptional time management skills and an ability to work and deliver under pressure.

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate's experience and qualifications. The company will not pay less than minimum wage for this role. The compensation for the position is: $132,090.00 - $155,400.00 Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated. In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email . Please refer to the job title and job location when you contact us.

The Product Manager is responsible for the product planning and execution throughout the Product Lifecycle, including gathering and prioritizing product and customer requirements, defining the product vision, and ensuring revenue and customer satisfaction goals are met. The Product Manager’s job also includes ensuring that the product supports the company’s overall strategy and goals.

This role supports an eCommerce fulfillment environment that manages pickup, third-party delivery (Instacart and DoorDash), and operations. The team is building a platform focused on order submission, selection, and routing, with an emphasis on operational reporting, process optimization, and demand forecasting.

About the Role

The Product Manager is responsible for the product planning and execution throughout the Product Lifecycle, including gathering and prioritizing product and customer requirements, defining the product vision, and ensuring revenue and customer satisfaction goals are met.

Responsibilities

• Manage all technical aspects of product through product lifecycle
• Work directly and indirectly with business stakeholders, vendors and third parties to ensure execution of deliverables
• Create, maintain and communicate product catalog and technology roadmaps, including near-term delivery, to engage stakeholders across the organization
• Identify, measure and improve key product catalog metrics to enhance the customer experience, and create a compelling, relevant product vision using web metrics, customer insights, feedback, research and internal operational metrics
• Elicit, define and analyze medium to complex requirements in various formats ensuring they are testable, measurable and traceable
• Set criteria for minimum viable product to increase the speed/frequency with which enhancements and new capabilities are delivered
• Lead the appropriate teams to refine, prioritize and manage requirements using various tools (e.g., templates, team backlogs, requirements management or agile task management applications)
• Lead requirement walk-throughs with key stakeholders using various methods (e.g., team demos, workshops, sprint planning and backlog refinement sessions)
• Identify and estimate anticipated work efforts based on priority using requirement work plans, program increment (PI) planning, and sprint planning
• Define and resolve dependencies, issues and risks and identify impacted areas through team collaboration
• Break down a medium to complex vision into smaller projects, initiatives or features

Qualifications

Skills: Must-Have

• Product strategy & prioritization
• Data platform fundamentals
• ML literacy
• Stakeholder communication
• Designing for expert users without alienating new ones
• Clear documentation and onboarding flows
• Understanding user workflows—not just APIs

Strong Differentiators

• MLOps understanding
• Experimentation and metrics fluency
• Responsible AI leadership
• Platform UX thinking
• Stakeholder Management

Required Skills

• Align business leaders, engineers, data scientists, legal/compliance, and ops
• Translate technical constraints into business-relevant language
• Manage expectations around ML uncertainty and iteration

Preferred Skills

• Data Concepts You Should Be Fluent In
• Data types: structured, semi-structured, unstructured
• Data pipelines (batch vs. streaming)
• Data quality dimensions: accuracy, completeness, timeliness
• Data lineage and observability
• Metadata, schemas, and versioning
• Platform Thinking
• APIs, SDKs, and self-service capabilities
• Multi-tenant vs. single-tenant design
• Performance, scalability, and cost tradeoffs
• Internal vs. external (customer-facing) platforms
• Machine Learning Fundamentals Every PM Should Know
• Supervised vs. unsupervised learning
• Training vs. inference
• Features, labels, and training data
• Model evaluation metrics (precision, recall, AUC, RMSE, etc.)
• Overfitting vs. generalization
• ML Product Realities
• ML outputs are probabilistic, not deterministic
• Model performance degrades over time (data drift, concept drift)
• Improving models often requires better data, not better algorithms
• ML development is experimental and iterative
• Areas that must be understood
• Model training pipelines
• Model deployment patterns (batch, real-time, edge)
• Model monitoring and retraining
• Versioning of models and data
• Rollbacks and experimentation (A/B tests, canary releases)