Engineering Structures Impact Factor Jobs in Silverado California
264 positions found — Page 5
Far West Industries is a privately-owned real estate development and homebuilding company based in the Orange County airport area. The Associate General Counsel will work with the attorneys and paralegals of the Legal Department, report directly to the Vice President/General Counsel, and be responsible for proactively supporting Far West Industries’ real estate development and homebuilding activities, joint ventures, and its other family office entities, along with providing support to the secured commercial bridge lending business of its affiliate GF Capital, a California licensed finance lender.
What you will do
- Draft, review, and participate in the negotiation of a variety of real estate transactional documents including purchase and sale agreements, construction contracts, leases, corporate formation, and other real estate documents.
- Provide transactional support and advice in the structuring, negotiation, due diligence, document preparation, and closing of secured loans, mezzanine loans, and other types of financings, both as a lender and as a borrower, including title insurance review.
- Provide transactional support and advice in the structuring, negotiation, and closing of real estate acquisitions and dispositions, including Section 1031 exchange transactions.
- Work with and manage outside counsel representing the company on a wide range of transactions and litigation.
- Support other attorneys, paralegals, and coworkers across the organization.
- Take part in additional responsibilities, as assigned, in support of the corporate, legal, and business functions of the organization.
About you
- Juris Doctor degree
- Member of the California bar in good standing
- At least 3+ years of law firm or in-house legal department experience with real estate and lending transactions.
- Experience reviewing loan documents, due diligence materials, corporate documents, leases, purchase and sale agreements, and title reports.
- Knowledge of real estate and lending laws.
- Ability to efficiently and timely analyze complex contracts and transactions, propose creative and practical solutions, and demonstrate great judgment, even in ambiguous situations.
- Excellent written and verbal communication skills, with professional and articulate demeanor, to effectively interact and build rapport with those inside and outside the organization.
- Excellent organizational skills, ability to manage multiple projects at once in a fast-paced environment, follow through, and effectively meet deadlines.
- Strong computer skills required, particularly in Microsoft Word and Excel.
The starting salary for this role will be determined by the qualifications and credentials of the candidate. We also offer discretionary bonuses and comprehensive benefits including medical, dental, vision, and 401(k) plan with guaranteed company contributions.
The starting salary range for this position is $100,000 - $150,000/yr.
This role requires consistent daily prospecting and outreach to healthcare organizations to develop new client relationships.
Position Summary:
The Healthcare Staffing Sales Executive is responsible for driving new business development and managing client relationships within an assigned territory. This role focuses on identifying healthcare organizations that need staffing support and presenting MediQuest staffing services. This position requires strong prospecting skills, the ability to build long term partnerships, and a consultative approach to selling healthcare workforce solutions.
Responsibilities:
• Proactively identify and develop new healthcare clients within hospitals, healthcare systems, medical groups, and outpatient clinics
• Build a consistent pipeline of new clients through daily outreach and relationship building
• Schedule meetings with decision makers including HR leaders, Talent Acquisition professionals, Administrators, Procurement, and Healthcare Executives
• Conduct sales presentations that highlight MediQuest healthcare staffing and medical staffing services
• Provide pricing proposals and negotiate service agreements with new and existing clients
• Build and maintain strong client relationships to ensure long term partnerships and repeat business
• Maintain disciplined sales activity including prospecting, follow-up, and CRM documentation
• Collaborate closely with recruiting teams to ensure successful candidate placements and long-term client satisfaction
• Manage a consistent sales pipeline through CRM activity and territory planning
• Maintain a high level of responsiveness and service to healthcare clients
Traits That Lead to Success:
• Comfortable initiating conversations with new contacts and asking for meetings
• Persistent and resilient when prospecting and developing new relationships
• Organized and disciplined in maintaining consistent follow-up with prospects
• Naturally curious and consultative when learning about healthcare workforce challenges
• Ability to build credibility and trust with healthcare administrators and clinical leaders
• Strong listening ability and curiosity to uncover a client’s workforce challenges, allowing you to tailor staffing solutions that address their specific needs
Qualifications:
• Bachelor’s degree preferred or equivalent professional experience
• Two to three years of sales experience preferred
• Experience in healthcare or medical staffing sales, or business development in healthcare preferred
• Experience selling to hospitals, medical groups, or healthcare organizations is a plus
• B2B sales experience, preferably selling a service
• Strong communication and relationship building skills
• Highly organized with strong time management abilities
• Self-motivated and able to manage a sales territory independently
• Comfortable with prospecting, cold outreach, and networking
• Proficiency with CRM systems and standard business software
Compensation and Benefits:
• Competitive base salary plus commission structure
• Base salary: $70,000 – $90,000 depending on experience
• Uncapped commission structure based on new business development and client growth
• Quarterly New Client Bonuses
• Annual Bonus for exceeding Gross Margin target
• Opportunity to grow within an established healthcare staffing organization
• Strong recruiting and operational support
• Established brand with over 50 years in the staffing industry
About MediQuest Staffing:
MediQuest Staffing, a division of Kimco Staffing Services, connects healthcare organizations with skilled professionals who support patient care and clinical operations. Since 1965, MediQuest has partnered with hospitals, medical groups, outpatient clinics, and healthcare organizations to provide reliable healthcare recruiting and staffing solutions.
Strategic Account Director
Irvine, CA (on-site/hybrid/remote)
Role Overview
As Strategic Account Director, you will lead RIS Rx’s largest and most complex client programs, driving enterprise-level partnerships and ensuring operational excellence. This role is built for a dynamic, analytically driven leader who thrives in managing highly complex products, where success is defined by data integrity, operational precision, and cross-functional execution.
Core Responsibilities
Enterprise Account Ownership
- Act as the primary enterprise account owner for RIS Rx’s manufacturer programs.
- Own the overall client relationship, including executive-level communication, escalation management, and long-term account health.
- Ensure alignment between client objectives and RIS Rx’s operational, analytic, and product capabilities.
Cross-Functional Leadership
- Serve as the executive relationship lead across Client Success, Implementations, Product, Analytics, and Operations teams.
- Drive structured execution across all workstreams, ensuring clarity of ownership, timelines, and deliverables.
- Partner closely with internal leadership to align account strategy, resourcing, and performance expectations.
Program Oversight & Quality Control
- Provide oversight to ensure high client satisfaction and sustained program performance, including accurate claims, enrollment, and financial reporting.
- Maintain rigorous quality control standards while ensuring operational readiness and scalability for large manufacturer programs.
- Review and challenge data outputs prior to client delivery, ensuring accuracy, defensibility, and narrative clarity.
Ideal Backgrounds
Healthcare Consulting
- Experience advising pharmaceutical manufacturers, payers, or providers on commercial, access, or affordability programs.
- Comfortable operating in ambiguous environments and translating complex findings into clear recommendations.
Enterprise SaaS Account Management
- Ownership of large, complex client relationships where success depends on analytics, process design, and cross-functional coordination rather than pure sales tactics.
Financial Services
- Experience supporting banks, payments, or benefit-administration tools requiring precise Excel-based modeling, reconciliation, and large-file validation.
Across all backgrounds, candidates must demonstrate the ability to interpret messy, real-world datasets and convert them into actionable operational decisions.
Required Skills & Qualifications
- 7+ years of experience in account management, consulting, or enterprise client success within healthcare, SaaS, or financial services.
- Proven experience functioning as the key client sponsor for operationally complex, data-intensive products.
- Advanced Excel expertise, including:
- Dynamic formulas
- Pivot tables
- XLOOKUP and complex data reconciliation
- Large-file validation and financial modeling
- Exceptional ability to translate complex datasets into clear operational narratives for both internal teams and external stakeholders.
Leadership Attributes
- Consulting-style mindset: structured, and comfortable challenging assumptions and data prior to external sharing.
- Enterprise-level communicator who builds trust through analytic rigor and operational credibility.
- High-EQ leader capable of operating as a junior executive sponsor for RIS Rx’s most important client relationships.
Preferred Qualifications
- MBA or degree in economics, analytics, finance, or a related field.
Our client, a Medical Center facility under the aegis of a California Public Ivy university and one of largest health delivery systems in California, seeks an accomplished EPIC Cupid Application Analyst
__________________________________________________
NOTE- THIS IS LARGELY REMOTEROLE & ONLY W2 CANDIDATES/NO C2C/1099
*** Candidate must be authorized to work in USA without requiring sponsorship ***
Position: EPIC CUPID Application Analyst (Job Id - # 3217916)
Location: San Francisco CA 94104 (Hybrid-1 week/month)
Duration: 6 months + Strong Possibility of Extension
_________________________________________________________
Manager is looking for:
- Someone who can mentor our new FTEs in the Cupid application
- Someone who is also certified in Radiant and will be helping to cross-cover our Radiant on-call schedule (the goal is a single on-call schedule for Radiant/Cupid)
- Someone who is extremely strong in speaking to ops around workflows.
What specific experience, background, and/or qualifications are you looking for in candidates for this position?
Cupid certification and a strong Cupid background (implementation as well as support); Also required to be certified in Radiant and will help support the on-call rotation for both applications.
Job Function Summary:
Involves the design, building, testing, and implementation of clinical application systems. Provides support to clinical users through knowledge of clinical processes, documentation needs, workflows, and clinical practice standards, when adapting software to meet their needs. Works with clinicians to create or adapt written protocols. Prepares detailed specs encompassing clinical processes, information flow, risk, and impact analysis. May provide customer service, troubleshooting, and maintenance.
Generic Scope:
Experienced professional who knows how to apply theory and put it into practice with in-depth understanding of the professional field; independently performs the full range of responsibilities within the function; possesses broad job knowledge; analyzes problems / issues of diverse scope and determines solutions.
Custom Scope:
Applies skills as a seasoned clinical applications professional to projects of medium size at all levels of complexity, or portions of large projects.
The Clinical Applications Professional III functions as the primary support contact and expert for technology solutions used within the cardiology service lines. They work under the direction of the Team Lead and/or Manager to configure, build & install applications. They coordinate all issues that arise during the project for their application area. Key operational activities include primary responsibility to analyze work flows and understand policies, procedures and constraints of the clinical or business operations supported by the applications. In depth and precise investigation and documentation of operational specifications and application functionality is required. Key technical activities include the analysis of new releases to determine how workflow should be modified, building and populating databases and tables during initial system configuration, conducting system testing and conversion data validation. The application analyst develops and documents internal procedures and establishes change control processes for the application.
The Clinical Application Analyst also develops user training aids and trains end users in workflow and use of applications. They function as the primary contact to troubleshoot problems and questions from end-users during training, go-live, stabilization and on-going support (7x24). Successful candidates are skilled communicators who make decisions independently and in collaboration with others up and down the project structure. Attention to detail is a critical skill for this position. Successful candidates enjoy helping other users learn and adopt to use of the technology solutions
.____________________________________________________
Bhupesh Khurana
Lead Technical Recruiter
Email –
Company Overview:
Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally, as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients businesses forward.
Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws.
Remote working/work at home options are available for this role.
Maintenance Technician
About the Organization
Applied Aerospace & Defense (Applied) is a premier provider of advanced design, engineering, and vertically integrated manufacturing solutions for leading and next-generation space and defense technology companies. Applied builds complex hardware for extreme operating environments and is focused on three core markets: Space and Launch Systems, Defense Aviation and Airborne Systems, and C5ISR and Precision Strike Systems. With decades of space and defense manufacturing heritage, Applied combines deep material science and IP-enabled process expertise with the ability to enable rapid prototyping, enhance new product development, and responsively scale production. Across its nationwide infrastructure of advanced manufacturing facilities, Applied continuously supports a balanced mix of next-generation technology and platform development, large scale production programs, and aftermarket sustainment for enduring platforms.
EOE Statement
Applied Aerospace and Defense is an equal opportunity employer.
Description
As a member of the Maintenance team this role is responsible for effectively troubleshooting mechanical and electrical issues on CNC equipment including aligning equipment and reading schematics. Be familiar with milling and turning equipment. This role is an hourly (non-exempt) classified position.
Pay Range: $45 to $55 per hour
Position Requirements
- Perform mechanical repairs (and rebuild) on all machines
- Perform machine leveling and alignment on all machines
- Pull and replace machine linear guides and ball screws.
- Able to work with complex NC machine up to & including 5 Axis
- Electrical & Electronic: Diagnose, locate and correct malfunctions of electrical & electronic system such as machine controls, recorders, servo/axis drives, servo motors, defective transformers, relays, contactors, fuses, sensors, etc.
- Knowledge of OEM machine controllers (FANUC, Siemens and NIT).
- Working knowledge of tool Probing function for CNC Mill Machines
- Support with scheduling PM, reading report, diagrams and drawings
- Plan, layout, and fabricate replacement parts for major rebuilding of precision machine tools where set up and operation to exacting tolerances is required
- Plan methods required to maintain, test, repair, or modify various types of industrial electronic controls and systems.
- Analyze and coordinate resolutions of technical problems or assist when solving problems including contacts outside own department as required.
- Interface with manufacturers on line tech support when needed
- Ability to work overtime as required by Company
- Recommend improved work methods and procedures, assist in training employs
- Ability to write routine reports and correspondence
- Must adhere to all OSHA and EHS policies and all related procedures
- Perform related work as required
Minimum Qualifications
- High school diploma or General Education Degree (GED) plus 5+ years of CNC maintenance experience
- Must have solid mechanical background of maintenance experience working with CNC machines, pneumatic, hydraulic, electrical, and programmable logic controls as well as having various electrical mechanical
- Must be able to read schematics and parts drawings, perform routine preventive maintenance on machines and facilities, and be proficient with the use of a multi meter.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Competence in shop math such as working with fractions and decimals.
- To perform this job successfully, an individual must have basic computer skills, MS Office program, and have ability to enter data in various software systems.
Desired Characteristics
Strong communication skills
Ability to analyze, rebuild, repair NC machinery and other types of equipment's
Excellent customer service to co-workers, customers, and vendors
Works collaboratively and respects all others
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Fanuc certified
Siemens certified
AS100
Training with Mori Seiki, Makino, Cincinnati Milacron, OKK, SNK and Kuraki Machines
Shift
First
Full-Time/Part-Time
Full-Time
Location
Applied Aerospace & Defense, Santa Ana
Category
Maintenance
Req Number
MAI-26-00002
Position
Maintenance Technician
Close Date
Post Internal Days
0
Number of Openings
1
Exempt/Non-Exempt
Non-Exempt
Hiring Manager(s)
This position is currently accepting applications.
Apply Now
EHS Manager- Santa Ana
About the Organization
Applied Aerospace & Defense (Applied) is a premier provider of advanced design, engineering, and vertically integrated manufacturing solutions for leading and next-generation space and defense technology companies. Applied builds complex hardware for extreme operating environments and is focused on three core markets: Space and Launch Systems, Defense Aviation and Airborne Systems, and C5ISR and Precision Strike Systems. With decades of space and defense manufacturing heritage, Applied combines deep material science and IP-enabled process expertise with the ability to enable rapid prototyping, enhance new product development, and responsively scale production. Across its nationwide infrastructure of advanced manufacturing facilities, Applied continuously supports a balanced mix of next-generation technology and platform development, large scale production programs, and aftermarket sustainment for enduring platforms.
EOE Statement
Applied Aerospace and Defense is an equal opportunity employer.
Description
The Environmental Health & Safety Manager (EHS) is responsible to ensure compliance with all safety rules and regulations, the physical security of all company locations, and to assist individuals to be in compliance. This position is responsible for ensuring company is in compliance with all agencies (DOT, OSHA, NFPA, and EPA) regulations, training, and any other requirements by such agencies, our insurance companies, and company requirements. The EHS Manager will serve as a subject matter expert on all safety, compliance, regulatory and related insurance requirements.
Pay Range: $120,000 to $135,000.00 per year
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Serve on local safety committees; review and discus safety needs, provide updates, training, DOT, Hazmat, OSHA and related safety and compliance information.
- Implement and manage a comprehensive safety training program base on OSHA and industry specific requirements.
- Manage the workplace ergonomics program, active response and adjustments result in negating any mandatory program requirements.
- Review facility procedures and work instructions consistent with ISO formatting.
- Develop Safety Risk Assessment procedures
- Provide subject matter expertise in Process Safety ensuring industry best practice.
- Site inspections and corrective action(s):
- Train and direct management to inspect facilities, work sites and equipment for violations and hazards.
- Provide direction to management on correcting identified problems in a timely manner.
- Follow up to make sure all corrective actions were taken and completed.
- Assist where needed.
- Responsible for updating, maintaining and auditing location safety standards and procedures on a quarterly or annual basis as needed.
- Develop effective training programs for managers/employees that will efficiently cover all needed/required materials.
- Investigate all accidents to determine the root cause and provide recommendations that eliminate or reduce future hazard or risk.
- Track and control inventory of safety supplies and equipment and work with division managers to keep adequate safety supplies on-hand.
- Assist with training for new hires and provide ongoing training of all employees.
- Review and update MSDS and SPCC plans as needed
- Evaluate the effectiveness of the safety program using established goals and make recommendations, and implement corrective action(s) based on industry standards and best practices.
- Conduct an annual training for the site that promotes a safe, healthy, and secure work environment that includes emergency situations (like tornados, fires), use of the alarm system, and anything else necessary to promote a safe work environment.
- Serves as a safety/compliance liaison with outside organizations.
Required Skills:
? Extensive knowledge of OSHA, DOT, NFPA, EPA, other governmental regulations and laws including OSHA 300 logs and requirements by our insurance providers.
? Knowledge of instructional methods and training techniques
Qualifications:
? Bachelor's degree in safety or related field or equivalent work experience.
? 5 years safety management experience.
? Excellent interpersonal, communication, and problem solving skills.
? Knowledge of statistics, data collection and analysis.
? Knowledge of federal and state regulations.
? Proficient in MS Office products.
? Occasional travel required.
Prefer:
? OSHA General Industry 10 or 30 hour training course
? Forklift training experience
Position Requirements
Shift
Days
Full-Time/Part-Time
Full-Time
Location
Applied Aerospace & Defense, Santa Ana
Category
Health and Safety
Req Number
HEA-26-00001
Position
EHS Manager- Santa Ana
Close Date
Post Internal Days
0
Number of Openings
1
Exempt/Non-Exempt
Exempt
Hiring Manager(s)
Jacqueline Cadena
This position is currently accepting applications.
Apply Now
Job Description:
The ideal candidate will have strong experience in multi-layer PCB design for defense electronics systems and proficiency in industry-standard PCB design tools.
Key Responsibilities:
Design and develop multi-layer PCB layouts for defense electronic systems.
Utilize OrCAD/Allegro tools for schematic capture and PCB layout.
Perform high-speed and high-density PCB layout design while ensuring signal integrity and manufacturability.
Ensure PCB designs comply with IPC Class 3 standards and industry best practices.
Collaborate with cross-functional teams including hardware, manufacturing, and testing teams.
Required Skills:
6–10 years of experience in PCB design and layout engineering.
Strong proficiency in OrCAD and Allegro PCB design tools.
Experience with high-speed and high-density PCB layout design.
Knowledge of IPC Class 3 design standards.
IPC CID or CID+ certification is preferred.
Join the Pacsun Community
Pacsun is dedicated to delivering an exclusive collection of the most relevant brands and styles to a community of inspired youth. Through partnerships with brands such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more.
Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development.Our program PacCares supports and partners with organizations that align with our internal and external initiatives surrounding mental health, diversity, and equality. Join the Pacsun Community.
Learn more here: LinkedIn- Our Community
About the Job:
We are seeking a talented Ecommerce & Digital Marketing Analyst to join our dynamic team. This role is central to our growth strategy, providing a 360-degree view of the customer journey—from initial ad impression to final checkout and long-term loyalty. You will optimize our digital footprint by blending paid media analytics with deep-dive ecommerce insights and site behavior analysis.
Additionally, this role will play a critical part in advancing our CRM and loyalty strategy by delivering actionable insights on retention, customer lifetime value (LTV), and incremental revenue performance.
A day in the life, what you’ll be doing:
Paid Media & Attribution
- Performance Deep-Dives: Conduct in-depth analysis of paid media campaigns (Social, Search, Video, Affiliate) to evaluate effectiveness and identify trends.
- Develop and maintain a structured testing roadmap to continuously improve campaign performance.
- Advanced Attribution: Maintain and evolve attribution models to accurately credit marketing touchpoints and optimize cross-channel spend.
- Vendor & Platform Management: Be the primary point-of-contact for vendors related to analysis and measurement and owner of related platforms.
Ecommerce & Site Analytics
- On-Site Behavior: Analyze the end-to-end customer journey to identify friction points in the conversion funnel, from landing pages to checkout.
- Product & Merchandising Insights: Collaborate with the ecommerce team to report on product performance, category trends, and the impact of site promotions.
- Data Integrity: Ensure tracking tags (GTM/GA4) and pixels are firing correctly to maintain a high standard of data accuracy across all platforms.
CRM & Loyalty Strategy
- Retention & LTV: Analyze customer segments to understand purchasing patterns, churn risks, and opportunities to increase Customer Lifetime Value.
- Incrementality Testing: Design and analyze "hold-out" tests to measure the true incremental revenue driven by email, SMS, and loyalty rewards.
- Loyalty Program Health: Monitor the performance of our loyalty program, providing insights on member engagement and the ROI of tiered incentives.
Testing & Optimization
- CRO Roadmap: Design and execute A/B and multivariate tests focused on both ad creatives and on-site elements (e.g., product detail pages, navigation, and cart flow).
- Actionable Insights: Translate complex data into "so-what" insights for cross-functional stakeholders in Marketing, Merchandising, and Tech.
- Ensure data accuracy and consistency.
What it takes to Join:
- Bachelor's degree in Marketing, Business, Statistics, or a related field.
- 3+ years of experience in digital marketing analytics, preferably in a retail or e-commerce environment.
- Proficiency in digital analytics tools such as Google Analytics, Adobe Analytics, or similar platforms.
- Strong knowledge of attribution modeling techniques and tools.
- Experience with mobile app measurement and tracking tools (e.g., Firebase, AppsFlyer, Adjust).
- A proven track record of designing and implementing successful A/B and multivariate tests.
- Exceptional analytical and problem-solving skills.
- Strong communication skills and the ability to translate complex data into actionable insights.
- Proficiency in data visualization tools (e.g., Tableau, Power BI, Looker Studio) is a plus.
- Knowledge of paid media platforms (e.g., Google Ads, Facebook Ads Manager) is preferred.
Salary Range: ($84,992-$88,179)
Pac Perks:
- HQ workforce of 60%+ people of color
- Dog friendly office environment
- Beverages and snacks provided daily
- Onsite gym, volleyball court, ping-pong tables, and a skate park available on campus
- $1,000 referral incentive program
- Generous associate discount of 30-50% off merchandise online and in-stores
- Competitive long term and short-term incentive program
- Immediate 100% vested 401K contributions and employer match
- Calm Premium access for all employees
- Employee perks throughout the year
Physical Requirements:
The physical demands described here are representative of those that are required by an associate to successfully perform the essential functions of this job.
- While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach with hands and arms.
- Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.
- Ability to work in open environment with fluctuating temperatures and standard lighting.
- Ability to work on computer and mobile phone for multiple hours; with frequent interruptions.
- Required to travel in elevator or stairwells to attend meetings and engage with associates on multiple floors throughout building.
- Hotel, Airplane, and Car Travel may be required.
Position Type/Expected Hours of Work:
This is a full-time position. As a National Retailer, occasional evening and/or weekend work may be required during periods of high volume. This role operates in a professional office environment and routinely uses standard office equipment.
Other Considerations:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.
Seeking an experienced Director of Service Operations to lead and elevate national service performance. This role is responsible for delivering exceptional customer support, optimizing field operations, and ensuring strong alignment between internal teams and an external dealer service network.
Key Responsibilities
- Lead, mentor, and develop the service organization, including technical support, dispatch, warranty, coordination, training, and field service teams.
- Oversee national day-to-day service operations to ensure timely, high-quality customer support and field response.
- Own warranty claim processes, root-cause analysis, and corrective action initiatives to improve product reliability and customer satisfaction.
- Direct parts, dispatch, and service coordination functions to optimize scheduling, resource allocation, and issue resolution.
- Establish and lead service training programs supporting continuous development of customer service and technical personnel.
- Drive operational excellence through KPI development, performance tracking, and implementation of standardized operating procedures.
- Partner closely with engineering, production, and sales teams to translate customer feedback into product and process improvements.
- Strengthen relationships with a nationwide dealer service network, ensuring alignment on performance expectations, training, and service standards.
- Deliver executive-level reporting on service performance, trends, risks, and improvement opportunities.
- Foster a culture of accountability, collaboration, and customer-first execution across the service organization.
Qualifications & Experience
- 5–10 years of leadership experience managing service or technical support organizations within manufacturing, automotive, industrial equipment, or related technical environments.
- Demonstrated success leading cross-functional service teams in fast-paced, customer-driven organizations.
- Strong understanding of field service workflows, warranty management, parts operations, and customer service best practices.
- Proven ability to analyze performance data, establish measurable goals, and drive operational accountability.
- Excellent leadership, communication, and stakeholder influence skills.
- High emotional intelligence with a coaching-oriented leadership style.
- Technical aptitude related to electrical, mechanical, or charging systems strongly preferred.
- Passion for building scalable service organizations and delivering exceptional customer experiences.
Product Development Manager - hardgoods
This role supports the planning, development, and release of consumer-focused products within assigned categories. The Product Manager partners with cross-functional stakeholders to translate customer needs into clear product requirements, coordinate execution across teams, and help drive successful launches and ongoing product performance.
Key Responsibilities
- Contribute to category plans by helping define product direction, timelines, and release milestones.
- Research customers, competitors, and market dynamics to uncover trends, unmet needs, and product opportunities.
- Work with internal teams (e.g., sales, marketing/brand, design/creative, operations, and engineering/development) to support product creation and launch readiness.
- Help document product requirements, user needs, and feature details; maintain organized records as products progress through development.
- Coordinate launch deliverables such as imagery, product content, sales enablement materials, and channel-ready assets in partnership with creative and digital teams.
- Support SKU setup, pricing/cost inputs, assortment updates, and other lifecycle activities from introduction through end-of-life.
- Track product results post-launch, summarize insights, and recommend improvements for future iterations and releases.
- Manage multiple workstreams at once, ensuring alignment on priorities, dependencies, and deadlines.
Qualifications
- 2–3 years of experience supporting product management, product development, or category management for consumer products
- Experience collaborating with technical or development teams to define and maintain product requirements and specifications.
- Bachelor’s degree in business, marketing, economics, or a related discipline
- Strong analytical skills with the ability to synthesize qualitative feedback and quantitative data into actionable insights.
- Clear written and verbal communication skills, including comfort presenting updates to stakeholders.
- Highly organized, detail-oriented, and proactive, with strong follow-through.
- Collaborative working style and ability to build productive partnerships across functions.