Engineering Structures Impact Factor Jobs in Sandy Spring Maryland

MedStar Medical Group offers a uniquely rewarding career in academic medicine in a major marketplace.

MedStar Health is seeking a board-certified or board-eligible Urologist to join our prestigious team at MedStar Montgomery Medical Center. This is a unique opportunity to contribute to a leading healthcare system known for its excellence in clinical care, research, and education.

Qualifications:

Board Certified or Board Eligible in Urology by the American Board of Urology (ABU).

Graduated from an accredited Urology residency program.

Eligible for medical licensure in Maryland.

Demonstrated commitment to ongoing clinical excellence and professional development.

Responsibilities:

Provide high-quality, patient-centered care in both inpatient and outpatient settings.

Collaborate with multidisciplinary teams to enhance patient outcomes and advance clinical practices.

Engage in opportunities for clinical research and professional growth within an academic environment.

Benefits:

Be part of a large and growing department with a vibrant and collegial community of residents and medical staff.

Live and work in Maryland, with proximity to Washington, D.C., enjoying the cultural, educational, and historical significance of the nation’s capital.

Benefit from a competitive compensation package including comprehensive health benefits, retirement options, and generous paid time off.

Opportunities for professional development and advancement in a supportive and collaborative environment.

Join MedStar Health and be part of a team that is dedicated to making a difference in the lives of our patients and the community!

As a MedStar Medical Group clinician, you can expect:

• A competitive salary
• Eligibility for Quality and Productivity bonuses
• Generous paid time off
• CME leave and CME allowance
• Medical, dental and vision insurance
• Paid malpractice insurance
• Retirement savings plans – 403 (b) with % employer match, 457 (b), and 457 (f)

Become part of an organization that welcomes your experience, input and leadership— as a clinician and healthcare expert.

MedStar Health is a 501c(3) organization.

This position has a hiring range of $420,000 to $450,000.

In addition to your salary, MedStar Health offers a comprehensive healthcare package (including medical, dental and vision subject to eligibility requirements) and other benefits. The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by MedStar Health. MedStar Health is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.

The hiring range is the range MedStar Health, in good faith, believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on work experience, education and/or skill level, etc. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in MedStar Health's sole discretion unless and until paid and may be modified at MedStar Health's sole discretion, consistent with the law.

About MedStar Health

MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C. region, while advancing the practice of medicine through education, innovation, and research. Our team of 32,000 includes physicians, nurses, residents, fellows, and many other clinical and non-clinical associates working in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest home health provider in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar Health is dedicated not only to teaching the next generation of doctors, but also to the continuing education, professional development, and personal fulfillment of our whole team. Together, we use the best of our minds and the best of our hearts to serve our patients, those who care for them, and our communities. It’s how we treat people.

MedStar Health is an Equal Opportunity (EO) Employer and assures equal opportunity for all applicants and employees. We hire people to work in different locations, and we comply with the federal, state and local laws governing each of those locations. MedStar Health makes all decisions regarding employment, including for example, hiring, transfer, promotion, compensation, benefit eligibility, discipline, and discharge without regard to any protected status, including race, color, creed, religion, national origin, citizenship status, sex, age, disability, veteran status, marital status, sexual orientation, gender identity or expression, political affiliations, or any other characteristic protected by federal, state or local EO laws. If you receive an offer of employment, it is MedStar Health's policy to hire its employees on an at-will basis, which means you or MedStar Health may terminate this relationship at any time, for any reason.

Proposal Manager

US Remote

Emmes Group: Building a better future for us all.

Emmes Group is transforming the future of clinical research, bringing the promise of new medical discovery closer within reach for patients. Emmes Group was founded as Emmes more than 47 years ago, becoming one of the primary clinical research providers to the US government before expanding into public-private partnerships and commercial biopharma. Emmes has built industry leading capabilities in cell and gene therapy, vaccines and infectious diseases, ophthalmology, rare diseases, and neuroscience.

We believe the work we do will have a direct impact on patients' lives and act accordingly. We strive to build a collaborative culture at the intersection of being a performance and people driven company. We're looking for talented professionals eager to help advance clinical research as we work to embed innovation into the fabric of our company. If you share our motivations and passion in research, come join us!

Primary Purpose

An experienced role, responsible for leading the assigned proposal team in the development of high quality, compliant and timely proposals for the U.S. government and other organizations conducting biomedical research including clinical trial. The Proposal Manager uses Emmes' proposal process, tools, and corporate policies to plan, manage, and contribute to all stages of the development of proposals with a high degree of professionalism and collaboration. Works alongside the Proposal Department leadership and other team members to refine processes and tools, evolve our services, and win opportunities to conduct research or the IT systems that support research that improves public health and impacts lives.

• Manage proposal response teams of varying sizes, comprised of BD, solution leads, SMES, and members of the pricing team, to complete a structured response addressing all client requirements, meets capture strategy, and is submitted on time
• Work with the Government BD and Capture teams to support Emmes' capture efforts, understand the messaging strategy established in the capture phase and establish a proposal plan that adheres to the win strategy and messaging established by the team; review draft and provide feedback on how the goals, issues, features, benefits, and proofs have cascaded through the response
• Shred solicitation requirements to develop response plans that follow Emmes' proposal development and review process for government and non-government solicitations.
• Work with the proposal teams and appropriate leadership to identify, mitigate, and resolve issues, questions, and challenges surrounding the proposal
• Organize, write, edit, and format proposals consistent with client response instructions using Emmes templates, providing first draft responses using the content library and creating content as needed
• Provide ongoing proposal content support including editing of SME-provided content, consistent formatting, logical copy flow and single tone of voice
• When partners, vendors, or subcontractors are included in the strategy, ensure these third parties understand content needs and associated deadlines, and resolve associated issues as needed to move the proposal process forward
• risks to the proposal process, and collaborate with department team members on continual improvement
• Contribute to the content management of the proposal re-use library text, graphics, and templates, including the use of tools, e.g., GovDash or Responsive
• Manage Emmes proposal data for facilitation, tracking, and evaluation of proposal progress
• Provide thought leadership and manage projects that elevate the department's processes, tools, and skills
• Able to wear multiple hats in the proposal and content development roles and be flexible with the needs of individual proposal response team members to reach the end goal of a compliant, best-quality, submitted proposal within the allotted time
• Other duties as assigned

• Bachelor's degree in English, Journalism, Business Administration, or a related discipline required or equivalent experience
• Minimum 3 years experience working in a professional, post-collegiate environment with a degree or 6 -7 years without a degree
• Minimum 3 years experience full-time proposal experience, in which managing proposals is the primary job function
• Experience with CRO or IT proposals, preferred
• Experience with government solicitations, including IDIQ, GWAC, BPA, OTA, RFA/grant, and TO proposals, preferred
• Possesses user-level experience with Customer Relationship Management (CRM) systems and Content Management Systems, e.g., Dynamics 365 and GovDash preferred
• Demonstrates intermediate to advanced skills in Microsoft Office Suite products and Adobe Acrobat, including working knowledge of Visio and PowerPoint
• Maintains a professional and positive approach with proposal teams
• Demonstrates the following skills at a level of excellence consistent with Emmes' Proposal Manager:
  • Takes ownership of proposals from assignment to submission, including persistence in problem solving
  • Writing and communication skills
  • Organizational skills
  • Initiative and ability to exercise sound independent judgment
  • Business acumen, serving internal and external clients, and balancing assertiveness with flexibility for the good of the proposal and the team
  • Ability to juggle conflicting priorities during the proposal process and makes decisions concerning the proposal
  • Ability to proactively identify risks to proposal, identify solutions, and collaborate with proposal team and/or proposal department leadership to mitigate as appropriate
  • Critical thinking skills and ability to play devil's advocate for the good of the proposal
  • Process management skills to find the most efficient critical path necessary to achieve the quality goals for the proposal
  • Time management skills to develop and manage an effective and realistic proposal timeline
  • Team- and relationship-building skills with assigned proposal teams

Why work at Emmes?

At Emmes, your actions and hard work will have a direct impact on public health initiatives, both globally and in our local communities with opportunities for volunteerism through our Emmes Cares community engagement program. We offer a competitive benefits package focused on the health and needs of our growing workforce, including:

• Flexible Approved Time Off

• Tuition Reimbursement

• 401k Retirement Plan

• Work From Home Anywhere in the US

• Maternal/Paternal Leave

• Casual Dress Code & Work Environment

CONNECT WITH US!

Follow us on Twitter - @EmmesCRO

Find us on LinkedIn - Emmes

The Emmes Company, LLC is an equal opportunity employer and does not discriminate in its selection and employment practices. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

#LI-Remote

In this role, you will report to the Site Manager and will work closely with the Avantor's Advanced Laboratory Services professionals to serve our customers by performing customized, mission-based lab work and research protocols that help return time back to science.

Location: Rockville, MD

Shift: Mon - Fri, 8:30 am -5:00 pm

Hourly Range: $25 -$26

Benefits:

• Health & Wellness: Medical, Dental, Vision, and Wellness programs.

• Time Off: PTO, company-paid holidays, choice holidays.

• Financial Well-Being: FSA, HSA, commuter benefits, 401(k), tuition assistance, employee stock purchase plan.

• Added Protection: Critical illness, accident, legal, identity theft, pet, auto, and home insurance.

• Recognition: Earn points to redeem for gifts and products.

What we're looking for

Education: Bachelor's degree or equivalent work experience required.

Experience:

Minimum 2+ years in lab operations required

2 years of hands-on experience in histology and microtomy, including precise tissue sectioning required

Technical Skills:

• Microsoft Teams and Office Suite proficiency.

• Knowledge of lab equipment maintenance and safety protocols.

• Familiarity with inventory systems and KPI reporting.

Preferred Certifications:

• SHE safety training

• Hazardous materials handling (IATA/DOT)

• Lab operations or equipment maintenance certifications

How you will thrive and create an impact

Avantor's Advanced Laboratory Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable, flexible solutions and end-to-end laboratory operations support. In this role you will:

Laboratory Operations & Support

• Perform routine laboratory procedures such as media and buffer preparation, reagent/solvent mixtures, filtrations, material weighing, and basic physical testing.

• Support senior staff by preparing materials and assisting with experiments.

• Maintain and verify laboratory equipment (e.g., balances, pH meters).

• Manage inventory and labeling of chemicals, glassware, and gas cylinders.

• Executed routine histology and microtomy procedures utilizing instruments such as rotary microtomes, cryostats, paraffin embedding systems, tissue processors, and automated slide stainers.

Sample Management

• Receive and check in samples using manual or electronic tracking systems.

• Assign proper storage locations and maintain accurate storage records.

• Complete and maintain all paperwork associated with sample deliveries.

• Prepare, secure, and package samples for shipment; document contents for manifests.

• Coordinate with shipping/receiving teams to schedule and stage outbound items.

Material Management - Human Biological Samples (HBS)

• Handle Human Biological Samples in accordance with biosafety protocols, privacy standards, and ethical guidelines.

• Label and accession HBS into the Laboratory Information Management System (LIMS).

• Manage HBS disposal following established processes.

• Operate and maintain HBS storage systems, including -80C freezers, -180C liquid nitrogen freezers, and ambient storage cabinets.

• Maintain documentation, tracking, and inventory accuracy related to HBS and associated storage equipment.

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.

The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.

We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

Pay Transparency:

The expected pre-tax pay for this position is

Actual pay may differ depending on relevant factors such as prior experience and geographic location.

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information about equal employment opportunity protections, please view the Know Your Rights poster.

3rd Party Non-Solicitation Policy:

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.

he faculty member will expand a multi-disciplinary outpatient practice focusing on headache, migraine and facial pain syndromes. Clinical responsibilities will include inpatient consultation as well as procedures such as chemo denervation, nerve blocks, trigger point injections, infusion protocols and alternative approaches as appropriate, as well as coordinate clinical trials related to headache. Strong collaboration with behavioral health and integrative plan services is expected. The selected faculty will participate in education and teaching of medical students and residents and to assist with launch of a headache fellowship.

Salary range:

Faculty Associate $260,000 to $300,000.00 annual

EDUCATION and/or EXPERIENCE

• Doctoral degree in Medicine in area of specialty
• 3-5 years of clinical experience
• CPR required
• BLS required
• ACLS and/or other relevant certification as required by the department
• Board certification/eligibility in area of specialty
• Demonstrated ability to promote professionalism through involvement in professional organizations, teaching, research, and/or publishing
• Ability to demonstrate knowledge and skills necessary to provide care appropriate to the patient population(s) served. Ability to demonstrate knowledge of the principles of growth and development over the life span and possesses the ability to assess data reflective of the patient’s requirements relative to his or her population-specific and age specific need
• Highly effective verbal and written communication skills to interact with patients, patient’s families, departmental units, and medical and nursing staff on all essential matters.

Total Rewards

• The referenced base salary range represents the low and high end of University of Maryland’s Faculty Physician’s Inc. salary range for this position. Some candidates will not be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/training and other qualifications. University of Maryland Faculty Physician’s Inc. offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here:

Silver Spring, MD – Seeking Emergency Medicine Physicians

Join the Physician Partnership Where You Can Increase Your Impact

Vituity’s ownership model provides autonomy, local control, and a national system of support, so you can focus your attention where you want it to be – on your patients.

Join the Vituity Team. Vituity is a 100% physician-owned partnership and is led by frontline physicians that are all equitable owners. As an equal and valued partner from day one, our ownership model provides you with financial transparency, a comprehensive benefits package including profit distribution, and multiple career development opportunities. Our leadership understands what your practice needs to thrive and gives you autonomy and local control so you can provide care when, where, and how your patients need it. You are backed by a best-in-class corporate healthcare team and supported by the broad peer-level expertise of 6,000 Vituity clinicians. At Vituity we’ve cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call “culture of brilliance.” Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.

Vituity Locations: Vituity has opportunities at 890 practices across the country, serving 14.5 million patients a year. With Vituity, if you ever need to move, you can take your job with you.

The Opportunity

• Seeking Board Eligible/Certified Emergency Medicine physicians.
• Current MD state license is a plus.

The Practice

Holy Cross Hospital – Silver Spring, Maryland

• Vituity’s physician partnership culture inspires clinician retention and engagement, and supports autonomy to make local decisions.
• Equal distribution among all practicing physicians.
• No outside investors, external stakeholders, or long-term debt.

The Community

• Silver Spring, Maryland is a vibrant and diverse community located just north of Washington, D.C., offering the perfect balance of urban convenience and suburban charm.
• Its dynamic downtown features artsy vibes, trendy eateries, live music at The Fillmore, and the renowned AFI Silver Theatre.
• Residents enjoy easy access to Rock Creek Park’s trails and nature escapes, while the nearby National Mall, Smithsonian museums, and monuments add to the area’s appeal.
• Seasonal weather brings colorful springs, warm summers, crisp autumns, and mild winters.
• The city's excellent public transit and walkability make commuting a breeze.
• Silver Spring’s inclusive, multicultural atmosphere fosters a strong sense of community.
• Sports fans are close to the action with Washington, D.C.’s major league teams—the NFL Commanders, NBA Wizards, NHL Capitals, and MLB Nationals—all just minutes away.
• It's a welcoming, engaging place to live, work, and thrive.

Benefits & Beyond*

Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.

• Superior Health Plan Options
• Dental, Vision, HSA, life and AD&D coverage, and more
• Partnership models allows a K-1 status pay structure, allowing high tax deductions
• Extraordinary 401K Plan with high tax reduction and faster balance growth
• Eligible to receive an Annual Profit Distribution/yearly cash bonus
• EAP and travel assistance included
• Student loan refinancing discounts
• Purpose-driven culture focused on improving the lives of our patients, communities, and employees

We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us.

Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.

*Visa status applicants benefits vary. Please speak to a recruiter for more details.

Applicants only. No agencies please.

Silver Spring, MD – Seeking Emergency Medicine Physicians

Join the Physician Partnership Where You Can Increase Your Impact

Vituity’s ownership model provides autonomy, local control, and a national system of support, so you can focus your attention where you want it to be – on your patients.

Join the Vituity Team. Vituity is a 100% physician-owned partnership and is led by frontline physicians that are all equitable owners. As an equal and valued partner from day one, our ownership model provides you with financial transparency, a comprehensive benefits package including profit distribution, and multiple career development opportunities. Our leadership understands what your practice needs to thrive and gives you autonomy and local control so you can provide care when, where, and how your patients need it. You are backed by a best-in-class corporate healthcare team and supported by the broad peer-level expertise of 6,000 Vituity clinicians. At Vituity we’ve cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call “culture of brilliance.” Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.

Vituity Locations: Vituity has opportunities at 890 practices across the country, serving 14.5 million patients a year. With Vituity, if you ever need to move, you can take your job with you.

The Opportunity

• Seeking Board Eligible/Certified Emergency Medicine physicians.
• Current MD state license is a plus.

The Practice

Holy Cross Hospital – Silver Spring, Maryland

• Vituity’s physician partnership culture inspires clinician retention and engagement, and supports autonomy to make local decisions.
• Equal distribution among all practicing physicians.
• No outside investors, external stakeholders, or long-term debt.

The Community

• Silver Spring, Maryland is a vibrant and diverse community located just north of Washington, D.C., offering the perfect balance of urban convenience and suburban charm.
• Its dynamic downtown features artsy vibes, trendy eateries, live music at The Fillmore, and the renowned AFI Silver Theatre.
• Residents enjoy easy access to Rock Creek Park’s trails and nature escapes, while the nearby National Mall, Smithsonian museums, and monuments add to the area’s appeal.
• Seasonal weather brings colorful springs, warm summers, crisp autumns, and mild winters.
• The city's excellent public transit and walkability make commuting a breeze.
• Silver Spring’s inclusive, multicultural atmosphere fosters a strong sense of community.
• Sports fans are close to the action with Washington, D.C.’s major league teams—the NFL Commanders, NBA Wizards, NHL Capitals, and MLB Nationals—all just minutes away.
• It's a welcoming, engaging place to live, work, and thrive.

Benefits & Beyond*

Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.

• Superior Health Plan Options
• Dental, Vision, HSA, life and AD&D coverage, and more
• Partnership models allows a K-1 status pay structure, allowing high tax deductions
• Extraordinary 401K Plan with high tax reduction and faster balance growth
• Eligible to receive an Annual Profit Distribution/yearly cash bonus
• EAP and travel assistance included
• Student loan refinancing discounts
• Purpose-driven culture focused on improving the lives of our patients, communities, and employees

We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us.

Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.

*Visa status applicants benefits vary. Please speak to a recruiter for more details.

Applicants only. No agencies please.

Job Title: Customer Success Manager

Location: US - Remote

OptymEdge is advancing global ophthalmology clinical trials through the Acuvera Suite-Certify, Capture, and Imaging-bringing digital transformation to visual function endpoints. To support this growth, we are seeking a Customer Success & Strategic Growth Manager to support and execute value realization, strengthen sponsor and CRO partnerships, and unlock long-term account expansion.

Primary Purpose

This client-facing role blends customer success, strategic account management, and commercial insight. You will partner with key global sponsors, oversee engagement across the customer lifecycle, and convert operational excellence into deeper, multi-service relationships. You will also contribute to the development of scalable CS frameworks that support OptymEdge's growth trajectory.

1. Strategic Account Leadership

* Serve as the primary point of contact for assigned strategic accounts

* Lead onboarding, adoption, and continuous value delivery across Certify, Capture, and Imaging modules

* Conduct structured governance meetings, QBRs, and planning sessions with client stakeholders

* Build multi-level, trust-based relationships anchored in scientific credibility and shared goals

* Identify risks early and drive cross-functional resolution to maintain delivery excellence

2. Growth & Expansion Opportunities

* Identify upsell, cross-sell, and multi-service expansion opportunities in partnership with Commercial and Business Development teams

* Contribute to the development of long-term partnership and account growth strategies

* Partner with Business Development on renewals, pricing input, and proposal development

* Track and report NRR, account health indicators, and expansion pipeline activity

3. Cross-Functional Partnership

* Collaborate with Delivery, Clinical, Product, Technology, and Marketing teams to ensure consistent execution

* Translate customer insights into actionable product and service improvement recommendations

* Contribute to value stories, case studies, and customer success narratives

* Serve as the internal voice of the customer to support alignment across teams

4. Operational Excellence & Scaling

* Contribute to the development and refinement of scalable CS processes, playbooks, and engagement frameworks

* Build and maintain account health models and standardized reporting dashboards

* Leverage CRM and analytics tools for forecasting, engagement tracking, and risk signaling

* Support knowledge sharing and onboarding activities as the CS function grows

* Bachelor's/Master's in Life Sciences, Business, or related field.

* 5+ years in customer success, strategic account management, or clinical operations.

* Experience with eClinical or digital health systems.

* Strong communication, stakeholder management, and commercial awareness

Bonus Points

* Experience in ophthalmology clinical research or endpoint services

* Familiarity with eSource, imaging, or certification platforms

* Experience in growth-stage or transformation-focused organizations

* Proficiency with Salesforce or similar CRM platforms

Emmes Group: Building a better future for us all.

OptymEdge is part of the The Emmes Group. Emmes is transforming the future of clinical research, bringing the promise of new medical discovery closer within reach for patients. Emmes Group was founded as Emmes more than 47 years ago, becoming one of the primary clinical research providers to the US government before expanding into public-private partnerships and commercial biopharma. Emmes has built industry leading capabilities in cell and gene therapy, vaccines and infectious diseases, ophthalmology, rare diseases, and neuroscience.

We believe the work we do will have a direct impact on patients' lives and act accordingly. We strive to build a collaborative culture at the intersection of being a performance and people driven company. We're looking for talented professionals eager to help advance clinical research as we work to embed innovation into the fabric of our company. If you share our motivations and passion in research, come join us!

Why work at Emmes?

At Emmes, your actions and hard work will have a direct impact on public health initiatives, both globally and in our local communities with opportunities for volunteerism through our Emmes Cares community engagement program. We offer a competitive benefits package focused on the health and needs of our growing workforce, including:

• Flexible Approved Time Off

• Tuition Reimbursement

• 401k Retirement Plan

• Work From Home Anywhere in the US

• Maternal/Paternal Leave

• Casual Dress Code & Work Environment

CONNECT WITH US!

Follow us on Twitter - @EmmesCRO

Find us on LinkedIn - Emmes

The Emmes Company, LLC is an equal opportunity employer and does not discriminate in its selection and employment practices. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

#LI-Remote