Engineering Structures Impact Factor Jobs in San Mateo Remote

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Support Engineer, Tier 3
Salary not disclosed
San Mateo, CA 3 days ago

About Keyfactor


Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale - and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companiesacross the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!

Job Title: Support Engineer, Tier 3


Location: United States; Remote, MST or PST


Experience: Senior Level


Job Function: Support


Employment Type: Full-Time


Industry: Computer and Network Security


Job Summary


The Support Engineer, Tier 3, functions as a senior individual contributor responsible for resolving the most complex and high-impact technical issues. This role provides technical leadership across the support organization, partners closely with Product and Engineering teams, and drives systemic improvements that enhance product stability, support effectiveness, and customer outcomes.


Applicants must hold US citizenship or US permanent resident status.


Job Responsibilities


Advanced Technical Resolution



  • Independently resolves critical, complex, and high-severity customer issues, including those with broad operational or customer impact.
  • Serves as an escalation point for advanced technical issues, applying deep diagnostic expertise across multiple technical domains.
  • Proactively identifies and addresses issues prior to customer or executive escalation.
  • Reproduces customer issues in lab or test environments to validate root cause and confirm resolution.
  • Builds and maintains lab environments used for advanced troubleshooting, validation, and technical enablement.

Subject Matter Expertise



  • Acts as a senior subject matter expert for assigned Keyfactor products, including Command and/or EJBCA.
  • Provides expert-level guidance on PKI, cryptographic concepts, compliance considerations, and secure deployment practices.
  • Applies broad domain knowledge to diagnose complex, non-routine issues across infrastructure, application, and security layers.
  • Contributes technical insight related to emerging risks, architectural considerations, and support readiness.

Knowledge Sharing & Enablement



  • Mentors and provides technical guidance to support engineers across all tiers.
  • Identifies knowledge gaps through case analysis and operational data and contributes to targeted training and documentation.
  • Develops and maintains technical documentation, ensuring accuracy, clarity, and alignment with internal standards and industry best practices.
  • Promotes consistent knowledge sharing to improve overall team capability and reduce recurring issues.

Systemic Improvement & Cross-Functional Collaboration



  • Identifies recurring issues and systemic deficiencies and leads efforts to implement long-term corrective actions.
  • Partners with Product, Engineering, and Support leadership to address root causes and improve product and support processes.
  • Provides technical input that informs product quality, platform stability, and support scalability.
  • Represents customer impact and operational risk during cross-functional discussions and incident reviews.

Customer & Incident Management



  • Manages high-profile customer escalations and outages with professionalism, technical rigor, and clear communication.
  • Communicates complex technical findings and recommendations to both technical and non-technical stakeholders.
  • Maintains accountability for case progression, resolution quality, and documentation accuracy.

Minimum Qualifications, Education, and Skills



  • 3+ or more years of advanced technical support experience or demonstrated equivalent expertise in PKI or related security technologies.
  • Demonstrated depth of expertise in one or more technical domains required to support Keyfactor products.
  • Advanced knowledge of Windows Server and/or Linux, including IIS, ADFS, WAP, and Active Directory.
  • Strong expertise in PKI, ADCS, certificate lifecycle management, and cryptographic principles.
  • Proficient in SQL database analysis, including complex queries and table structure evaluation.
  • Strong understanding of networking concepts, including firewalls, load balancers, and proxy configurations.
  • Experience with cloud platforms such as AWS and/or Azure.
  • Expertise in containerization and orchestration technologies (Docker, Kubernetes).
  • Demonstrates strong verbal and written communication skills with the ability to convey complex technical information clearly and professionally.
  • Maintains a high standard of customer focus and operational accountability.
  • Capable of identifying root causes of complex issues and articulating clear, actionable resolutions.

Compensation


Salary will be commensurate with experience.


Culture, Career Opportunities and Benefits


We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.


Here are just some of the initiatives that make our culture special:



  • Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
  • Comprehensive benefit coverage globally.
  • Generous paid parental leave globally.
  • Competitive time off globally.
  • Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
  • DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
  • The Keyfactor Alliance Program to support DEIB efforts.
  • Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
  • Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
  • Monthly Talent development and Cross Functional meetings to support professional development.
  • Regular All Hands meetings - followed by group gatherings.

Our Core Values


Our core values are extremely important to how we run our business and what we look for in every team member:


Trust is paramount.


We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.


Customers are core.


We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.


Innovation never stops, it only accelerates.


The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.


We deliver with agility.


We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.


United by respect.


Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.


Teams make "it" happen.


Vision and goals are not individually achievable - they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.


Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.


REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor's People team via and/or telephone at to request and arrange for accommodations at any time.


Keyfactor Privacy Notice

Not Specified
Glazing Engineer (Construction)
🏢 GLAS
Salary not disclosed
San Francisco Bay 3 days ago

POSITION OVERVIEW

The Glazing Engineer is responsible for the completion of high quality façade, curtain wall and glazing system projects on time, within budget and within scope. This role will oversee all aspects of a project from start to finish by coordinating efforts involving the internal team, subcontractors, vendors, and owners/developers. The ideal candidate will have outstanding interpersonal skills, adjusting to changing priorities from various directives, and communicate effectively.


RESPONSIBILITIES

  • Oversees the design development and coordination of custom curtain wall and glazing systems, translating architectural intent into engineered, buildable, and fully coordinated façade solutions. Capable of leading multiple projects and supervising engineers.
  • Know and comply with all federal, state, local building codes, ordinances and regulations, maintaining the highest standards for safety and quality.
  • Manage relationships with all internal and external parties in order to determine specifications of the project, resolve conflict, and support success.
  • Establish project schedule and delegate project tasks based on staff strengths, skills, and experience.
  • Secure and allocate all resources needed for the completion of the project including building permits, licenses, materials, equipment.
  • Negotiate, manage and communicate changes to contract scope, schedule and costs.
  • Plan and execute inspections, assess design compliance and quality, minimize risk.
  • Create and maintain comprehensive project documentation.
  • Regularly confer with supervisors to monitor and report on compliance, quality and productivity.
  • Be a strong team leader, build synergy within and across the team, and develop individuals.


REQUIREMENTS

  • Bachelor’s degree in Construction Management, Civil Engineering, Mechanical Engineering, Architecture or related field.
  • Minimum of 3+ years of experience in façade, curtain wall, or glazing system engineering within a design-build or design-assist environment
  • Strong understanding of building envelope design, structural behavior, waterproofing, and thermal performance
  • Proficient in AutoCAD, Revit, and 3D modeling tools; familiarity with façade testing standards (ASTM, AAMA, NFRC)
  • Experience coordinating with architects, structural engineers, and fabricators through design, procurement, and installation
  • Skilled in technical documentation, submittal review, and field problem-solving
  • Excellent communication and collaboration skills within multidisciplinary project teams
  • A valid driver’s license.


This position description is a summary and not a complete representation of the position; the essential functions of the position may change as duties are assigned.


Information for Recruiters and Agencies/Staffing Firms: Build Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any Build Group employee. Build Group will not pay fees to any third-party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered the property of Build Group.


Notice to California Residents/Applicants: In connection with your application, we collect information that identifies, reasonably relates to, or describes you (“Personal Information”). The categories of Personal Information that we collect include your name, government-issued identification number(s), email address, mailing address, other contact information, employment history, educational history, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future contract positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies.


Equal Opportunity Employment: Build Group provides equal employment opportunity to all employees and applicants for employment, free from unlawful discrimination based on race, color, religion, gender, age, national origin, disability, veteran status, marital status, sexual orientation, gender identity, genetic information or any other status or condition protected by local, state or federal law. This policy applies to all terms and conditions of employment, including hiring, training, orientation, placement, discipline, promotion, transfer, position elimination, rehire, benefits, compensation, retirement and termination. As an equal opportunity employer, Build Group seeks to hire employees based solely on their qualifications and abilities.

Not Specified
Head of Operations and Manufacturing
Salary not disclosed
San Mateo, CA 3 days ago

Head of Operations and Manufacturing Ripple Medical | California (Hybrid or Remote) | Full-Time


ABOUT RIPPLE MEDICAL

Ripple Medical is a health tech company on a mission to revolutionize hypertension management with our cuffless blood pressure wearable. Once cleared by FDA, our product will enable patients to easily and accurately monitor blood pressure at home, empowering them and their providers with actionable data to improve outcomes. We're a collaborative, mission-driven team of 33 working in a medical device regulatory environment to bring this technology to the millions of patients who can benefit.


POSITION SUMMARY

The Head of Operations and Manufacturing will own the end-to-end operational infrastructure required to bring Ripple's FDA-regulated cuffless blood pressure monitor to market and scale production. This is a hands-on leadership role for someone who thrives building from zero to one in a regulated environment: selecting contract manufacturers, standing up supply chains compliant with FDA 21 CFR Part 820, establishing ISO 13485-certified quality management systems, and preparing for direct-to-patient fulfillment.

As a company preparing for 510(k) submission and commercial launch, this role is critical to ensuring we can reliably manufacture and deliver a high-quality, FDA-cleared medical device at scale. The ideal candidate brings deep experience in medical device manufacturing (particularly wearable or electro-optical devices), understands regulated hardware supply chains and design transfer, and can roll up their sleeves while building the team and processes for long-term growth.

This position reports directly to the CEO with high visibility to the leadership team and Board of Directors.


KEY RESPONSIBILITIES

Manufacturing & Production

  • Lead selection and onboarding of contract manufacturing partners with Class II medical device experience, including RFQ, quality audits, contract negotiation, and ongoing management.
  • Own design transfer and manufacturing transfer, working with engineering on DFM principles, Device Master Record (DMR) requirements, and production readiness.
  • Establish production planning, forecasting, and capacity management for V&V builds, pilot production, and volume manufacturing.
  • Drive continuous improvement in yield, quality, and cost while maintaining FDA and ISO compliance.
  • Oversee pilot runs and scale-up, including process validation (IQ/OQ/PQ) and manufacturing controls.

Supply Chain & Procurement

  • Build and manage the end-to-end supply chain, including component sourcing, supplier qualification, and inventory management per FDA purchasing controls.
  • Develop supplier relationships and negotiate terms while ensuring supply continuity, traceability, and risk mitigation.
  • Implement inventory planning to balance working capital with service levels, including buffer strategies for Year 1 launch.
  • Monitor and mitigate supply chain risks: component shortages, single-source dependencies, geopolitical factors, and logistics disruptions.

Quality & Regulatory Compliance

  • Maintain and improve the ISO 13485-certified QMS in partnership with the quality and regulatory team, ensuring FDA 21 CFR Part 820 compliance.
  • Support 510(k) submission activities related to manufacturing, including process validation documentation, DMR development, and device history records (DHR).
  • Define incoming inspection, in-process controls, and final product testing consistent with the risk management file.
  • Manage product certifications for a Class II device, including FDA registration, UDI compliance, and applicable international requirements.
  • Lead root cause analysis and CAPA for quality issues, ensuring post-market surveillance compliance.

Fulfillment & Logistics

  • Design the direct-to-patient fulfillment strategy, including 3PL selection with FDA-cleared Class II device experience.
  • Establish logistics and distribution for nationwide shipping of a regulated device with chain-of-custody and traceability.
  • Develop returns, replacement, and warranty processes that balance patient experience, cost, and compliance.

Team & Organizational Development

  • Start as an individual contributor who executes hands-on, then build and lead the operations team through 510(k) clearance and commercial launch.
  • Establish operational metrics and dashboards for manufacturing, supply chain, and quality performance.
  • Partner with finance on cost modeling, COGS optimization, and operational budgeting.
  • Collaborate cross-functionally with engineering, software, regulatory, and commercial teams.


QUALIFICATIONS

  • 7-12 years in manufacturing, operations, or supply chain, with 3-5+ years in medical devices (Class II preferred), wearables, or regulated hardware.
  • Experience managing contract manufacturers for regulated medical devices, preferably in Asia and/or domestically.
  • Experience at or with CMs/EMS providers (Flex, Jabil, Celestica, Plexus, Sanmina) in Class II medical device or wearable programs is a strong plus.
  • Track record of design transfer and scaling production from pilot to volume for regulated products.
  • ISO 13485 and FDA 21 CFR Part 820 experience required.
  • Familiarity with the 510(k) process and manufacturing documentation (process validations, DMR/DHR) strongly preferred.
  • Bachelor's in Engineering, Supply Chain, Operations, Biomedical Engineering, or related field; MBA or advanced degree a plus.
  • Based in California or travel up to 25%.

COMPENSATION

  • Base Salary: $160,000 - $210,000 USD
  • Performance Bonus: Tied to company milestones and personal objectives
  • Equity: Early-stage stock option grant with meaningful ownership
  • 100% Employer-Paid Healthcare: Medical, dental, and vision
  • Additional Benefits: 401(k) with company match, flexible PTO
Not Specified
Senior Estimator
Salary not disclosed
San Francisco Bay 2 days ago

The Senior Estimator responsible for preparing budgets, estimates and pre- bid packages for construction projects to be built for clients under the CM at Risk guaranteed maximum pricing structure.

Responsibilities also include working with the project management team in establishing a bidders list, soliciting and evaluating subcontractor proposals and scopes of work, preparing quantity surveys and reviewing project plans and specifications for constructability and value engineering in all CSI (Construction Specification Institute) categories of work.

The Senior Estimator will supervise a team of estimators and cost engineers who support departmental and organizational goals through their efforts.


Responsibilities includes (but may not be limited to):

  • Performs accurate, thorough and timely quantity takeoffs using company format, detail and coding for all MasterFormat (CSI), Uniformat and bid packages for all levels of project documents (schematic, design development and construction documents) that can be clearly understood by internal and external team members.
  • Assist in developing estimates by evaluating drawings, building plans, specifications, & related documents.
  • Assists in providing quantity comparison between estimate revisions.
  • Prepares detailed estimate.
  • Actively participates in the internal estimate review process.
  • Develops accurate and concise clarifications and assumptions with the project management team’s assistance.
  • Assists with final assembly of estimate for presentation to owner.
  • Summarize estimate data into reports for review by executive team, clients, and design teams.
  • Prepares and presents budget presentations to owners and architects.
  • Leads the buyout process.
  • Prepare detailed instructions to bidders, trade specific scope of work and comprehensive bid packages.
  • Directs, coordinates and provides information and documents to subcontractors.
  • Assist with pre-bid site walks and document existing conditions.
  • Assist with subcontractor bid review and ensure scope of work is comprehensive.
  • Prepare bid tallies for project team and owner review.
  • Leads in the technical review of plans and specifications during the schematic design, design development and construction document phases of pre-construction.
  • Assist with reviews of milestone documents to identify and communicate the development of changes to the team.
  • Obtains clarification on plans and specifications from architects and engineers when necessary.
  • Conducts reviews of milestone documents to identify and communicate the development of changes to the team.
  • Communicates with architects and consultants to clarify scope of work, materials, and schedule requirements, and documents these clarifications.
  • Demonstrate strong communication skills internally with project management team, and externally with owner, architect, engineer, and subcontractors.
  • Manage individual workload to accomplish tasks within given timeframes.
  • Manage other team members’ workloads to accomplish tasks within given timeframes.
  • Ability to perform duties across multiple projects concurrently.
  • Considers and understands problems and identifies appropriate solutions.
  • Builds and maintains effective relationships with customers, design team, subcontractors, suppliers and user groups that reflect and support company core values and meets customer’s expectations.
  • Attends project site pre-bid meetings, site tours and post-bid interviews as required.
  • Assist and participate with pursuit interview prep and presentations.
  • Develops unit costs accurately and analyzes value management analysis options.
  • Develops Cost Management / Value Engineering log process and manages during the preconstruction process.
  • Develops Variance Reports at milestone issuances that clearly define deltas between estimates for internal and external use.
  • Develop Cost Studies in clear and concise platform for project team review and decision making.
  • Develop Benchmark studies for project estimate comparison for internal review and analysis.
  • Self-reliant in researching, understanding, and developing knowledge of building designs, systems, construction materials, and methods through available resources.
  • Ability to teach, educate, and guide both internal and external team members.
  • Provides internal database input based on current market feedback for incorporation into database.
  • Leads in the training and development of cost engineers.
  • Leads in the training and development of estimators.
  • Provide feedback to estimate team members on work process / work product on a regular basis.
  • Works closely with new hires and/or new project teams to educate them on the way of doing business based on standard forms, programs and operational standards.
  • Oversees the preconstruction process with the owner’s team.
  • Provides support as needed to the project management teams as needed.
  • Creates projected budgets early in the design phase of a project.
  • Coordinates preconstruction planning with design team, contractors and clients.
  • As necessary, works with Executive Group on special initiatives, company goals and associate related training and/or programs.
  • Provides input on future projects via lessons learned and continuous improvement.
  • Attends project meetings with clients, the city and design team.
  • Works with development or owner to coordinate the design and specifications on issues.
  • Leads the pre-construction team to ensure initial budgeting represents current market pricing and quality reporting.
  • Communicates with project management team, ownership, clients, subcontractors, vendors, etc. to provide quality results while mitigating project risks.
  • Collaborates with VP’s towards a common goal; streamline the project delivery process, review progress of buy- out, submittals, construction schedule and performance on all projects.
  • Keeps current with latest estimating technology and techniques.
  • Manages project budgets for preconstruction services.
  • Manage time and utilize electronic timecard software in a timely manner.
  • Other duties upon request.


Qualifications:

  • 10+ years of experience as Estimator / Sr. Estimator in commercial construction industry
  • Bachelor’s degree in Construction Management, Construction Science, or Civil Engineering preferred but not required
  • General Construction Knowledge
  • Knowledgeable in civil/site construction, foundation and structural systems, interior finishes, exterior wall systems, mechanical and electrical systems and the costs of these systems
  • Ability to read and interpret drawings and specifications
  • General knowledge of negotiated bids, hard bids, and GMP processes
  • Proficient in all estimating software programs used in preconstruction: On-Screen Takeoff (OST), Destini, Timberline, Building Connected, Assemble, Bluebeam, Power BI, BIM360, Excel, Word, MS Project
  • Must possess strong verbal and written communication skills
  • Strong math and analytical skills
  • Attention to detail
  • Organized, efficient, able to multi-task effectively, hardworking, and dedicated
  • Able to thrive in a deadline-oriented, fast-paced environment
  • Excellent communication skills and interpersonal skills
  • Demonstrated analytical, problem solving, and both oral and written communication skills
  • Enjoys being part of a collaborative team and a fun work environment
  • Possess the ability to estimate all aspects of a commercial construction project, assemble into one budget and present to owners
  • Must be able to operate as a “stand alone” estimator able to handle complete projects if required
  • Ability to manage personnel, subcontractors, preconstruction schedules and preconstruction budgets
  • Ability to mentor and coach personnel


Working Conditions:

  • Duties required physical abilities such as repetitive hand and finger motion, sitting, standing, walking, as well as extending hands and arms in work areas.
  • The individual is required to occasionally move around the office and constantly operate a computer and other office machinery, etc.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Not Specified
AI Automation Analyst
$250 +
Foster City, CA 6 days ago

With data being the fuel that drives our future - our strategies, policies, and business successes around data will define our future growth prospects. Unlocking the value available through the innovative use of data on behalf of consumers, businesses, and communities is key to our future. With our ongoing commitment to Visa’s Data Values and the responsible use of data, we at Visa have a bold vision to continue to grow and accelerate our data-


The AI Products & Analytics team under the Global Data Office is creating the next generation of scalable and responsible AI, ML and Data solutions and products to solve client and consumer problems. We are a cross‑functional team of data scientists, product/program managers, data engineers and ML Engineers focused on generating value for the payment ecosystem. We are dreaming of the next generation of AI features and products, Agentic AI solutions and high‑quality analytics and data science support for our internal partner teams.


This position is in the AI Practices & COE sub‑team under the AI Products & Analytics team, focused on AI Transformation of the Global Data Office. The AI Transformation program aims to accelerate operational efficiency and foster innovation through targeted automation. By deploying scalable AI solutions to existing time‑consuming workflows with high potential for AI disruption, this will ensure measurable, sustainable benefits across the Global Data Office.


Responsibilities

  • Design and implement agentic AI workflows to automate multi‑step tasks and drive business impact.
  • Integrate predictive, generative, and prescriptive AI models into enterprise processes for decision support and efficiency gains.
  • Apply ML, deep learning, and NLP techniques to diverse datasets, building scalable, secure data pipelines for AI training, inference, and monitoring.
  • Collaborate with product managers, engineers, and domain experts to embed AI solutions into operations.
  • Define, track, and report KPIs to measure productivity improvements, cost savings, and accuracy gains.
  • Validate AI impact through experimentation frameworks such as A/B testing and performance benchmarking.
  • Document workflows, models, and processes to ensure knowledge sharing and adherence to best practices.
  • Stay current on emerging AI frameworks and LLM‑based automation, prototyping innovative solutions for rapid adoption.
  • Communicate complex technical concepts clearly to technical and non‑technical stakeholders, fostering cross‑functional collaboration.

This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.


Relocation assistance is not provided for this role.


Basic Qualifications

  • 2 or more years of work experience with a Bachelor’s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD).

Preferred Qualifications

  • 3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD).
  • 2+ years of hands‑on work experience with process/workflow automation and experience deploying Agentic AI solutions.
  • Advanced Degree with specialization in AI, Computer Science, Data Science, Engineering, Statistics or a highly quantitative field.
  • Strong technical proficiency in machine learning and AI frameworks, including TensorFlow, PyTorch, scikit‑learn, and Hugging Face Transformers.
  • Experience with agentic AI and orchestration tools such as LangChain, LlamaIndex, or similar frameworks for multi‑step task automation.
  • Solid data engineering skills, including SQL, Spark, Databricks, Airflow, Kafka, and ETL/ELT pipeline development.
  • Proficiency in Python (primary) and familiarity with Java, Scala, or R.
  • Experience with cloud and MLOps practices, including CI/CD, model monitoring, retraining pipelines, and containerization (Docker, Kubernetes).

Work Authorization: Permanent Authorization to work in the U.S. is a precondition of employment for this position. Visa will not sponsor applicants for work visas in connection with this position.


Work Hours: Varies upon the needs of the department.


Travel Requirements: This position requires travel 5‑10% of the time.


Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.


Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.


Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.


U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 137,400.00 to 193,750.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job‑related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.


#J-18808-Ljbffr
Not Specified
Financial Systems Engineer (Hybrid)
Salary not disclosed

*Securian Financial Groups internal position title isEngineering Senior Analyst. It is eligible to be hired at the Senior Analyst or Consultant levels depending on the skills, experience, and qualifications of the candidate.

Position Summary:

Securian Financial is seeking a motivated Financial Systems Engineer to join our Financial Product Ecosystem (FPE) team, where you'll help shape the future of the enterprise-wide SAP financial system. In this hybrid role, you'll collaborate with cross-functional teams to define requirements, enhance systems, and drive innovation in an agile environment. Ideal for someone with a background in software development and a passion for continuous learning, this position offers the opportunity to grow expertise in SAP technologies while making a tangible impact on financial operations and decision-making.

Responsibilities include but not limited to:

Product & Stakeholder Collaboration

  • Partner with Product Owners, System Architects, and business stakeholders to define user stories and deliver effective solutions in an agile environment.
  • Own and manage incoming projects, ensuring alignment with business goals and timelines.


System Enhancement & Support

  • Lead enhancements and troubleshoot issues across the SAP ecosystem.
  • Support batch process resolution, including job setup, updates, and root cause analysis. This includes participation in an overnight on-call rotation quarterly for a total of approximately 2-3 weeks a quarter, supported by a collaborative team structure.


Quality & Documentation

  • Ensure deliverables are testable, well-documented, and meet the needs of both technical and non-technical audiences.
  • Assist with audit and security activities to maintain data integrity and compliance.


Technology Leadership & Learning

  • Serve as a technical thought leader for current and future solutions, driving adoption and innovation as well as bridging the gap between technical work and business functional knowledge.
  • Build expertise in SAP technologies including:
  • Core SAP Tools: ABAP and FPSL (Financial Product Sub-Ledger)
  • Programming & Integration: Java, Python, REST, SOAP, ABAP, HANA SDI
  • Scheduling & Reporting: Control-M, SAP Fiori Tiles


Continuous Improvement

  • Stay ahead of evolving technologies and proactively identify opportunities to improve system performance and user experience.

Qualifications:

  • Previous experience working with financial systems such as SAP.
  • Hands-on software development experience, including configuring and debugging enterprise applications using technologies such as Java, Python, REST, and SOAP.
  • Familiarity with platforms such as AWS, ABAP, and HANA SDI, with a demonstrated ability to quickly ramp up in new tools.
  • Strategic and analytical thinker with strong creative problem-solving skills and attention to detail.
  • Experienced in agile methodologies with the ability to adapt to shifting priorities and manage multiple tasks under pressure.
  • Advanced communication, facilitation, and interpersonal skills to engage diverse stakeholders and lead discussions effectively.

Preferred Qualifications:

  • 3-6 years of experience as an engineering or product analyst, with a proven track record of delivering measurable business outcomes.
  • Hands-on experience with SAP modules such as ABAP and FPSL.
  • Bachelor's degree in Computer Science, Finance, Business, or a related field.
  • Proficient in Control-M for batch scheduling and SAP Fiori Tiles for operational reporting.
  • Strong understanding of batch processing, auditing practices, and financial/operational reporting workflows.
  • Proven ability to communicate effectively with customers and stakeholders to ensure alignment with business goals.

#LI-Hybrid**This position willhave a hybrid working arrangement, workingin-officefor a minimum of3days aweek.**

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. Ifyou'reina commutable distance (90 minutes)you'lljoin us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

The estimated base pay range for this job is:

$72,000.00 - $134,000.00

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

  • We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

  • Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

  • Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

  • Mental Wellness and Disability

  • Pride at Securian Financial

  • Securian Young Professionals Network

  • Securian Multicultural Network

  • Securian Women and Allies Network

  • Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

To view our privacy statement click here

To view our legal statement click here


Remote working/work at home options are available for this role.
Not Specified
Front-end Development Engineer- Digital Standards Guide (DSG) Team (Hybrid)
🏢 Securian
Salary not disclosed
Saint Paul, MN, Hybrid 3 days ago

*At Securian Financial the internal position title is Engineering Sr Analyst, Engineering Analyst, or Engineering Consultant. The title and salary will be determined based on experience and applied skills.*

Summary:

The Digital Standards Guide (DSG) team is responsible for the development, maintenance, and evolution of Securian's enterprise design system - delivering reusable, accessible, and brandaligned UI components used across digital experiences. Our work enables consistency, efficiency, and highquality user experiences by partnering closely with UX, design, accessibility, and product teams. We support the full lifecycle of components, from discovery and design through development, testing, accessibility validation, and documentation.

We are seeking a FrontEnd Development Engineer who is passionate about building accessible, scalable, and usercentered interfaces. In this role, you will develop and support DSG components and patterns that empower product teams across the organization. You will work closely with design, accessibility consultants, and product partners to ensure solutions meet brand standards, usability best practices, and technical excellence.

Responsibilities include but not limited to:

  • Develop, test, review, and maintain frontend components and patterns using HTML, CSS/Sass, JavaScript, and ARIA to meet accessibility standards.

  • Build reusable, flexible, and scalable UI components and patterns aligned to DSG guidelines and Securian's brand.

  • Support the component lifecycle, including intake, development, QA, accessibility audit, iteration, and release.

  • Collaboration & Partnership

  • Work closely with UX designers, accessibility specialists, analytics partners, and product teams to build solutions that meet user needs.

  • Participate in design reviews, provide engineering perspective, and advise teams adopting DSG components.

  • Partner with product teams to identify improvements and ensure successful implementation across applications.

  • Documentation & Guidance

  • Contribute to technical documentation, usage guidance, best practices, and migration/support materials for developers and designers.

  • Assist in maintaining and improving internal DSG resources, including documentation sites and onboarding materials.

  • Continuous Improvement

  • Stay up to date on modern frontend standards, accessibility guidelines, and design system best practices.

  • Identify opportunities to enhance component quality, performance, scalability, and accessibility.

Qualifications:

  • 2+ years of experience with frontend development using HTML, CSS/Sass, and JavaScript.

  • Strong understanding of semantic markup, accessibility fundamentals, and ARIA.

  • Experience building reusable, maintainable frontend components or UI patterns.

  • Proficiency with version control systems (preferably Git, GitHub).

  • Ability to selfmanage workload, prioritize tasks, and meet deadlines with minimal supervision.

  • Clear verbal and written communication skills; strong collaboration mindset.

  • Creative problemsolver with a resultsoriented approach.

Preferred Qualifications:

  • Experience with design systems or component library development.

  • Knowledge of WCAG 2.x guidelines and experience writing Level AAcompliant code.

  • Experience with modern build tools such as npm,Webpack, Rollup, or Vite.

  • Familiarity with Adobe Experience Manager (AEM).

  • Experience writing automated tests (unit, visual regression, accessibility).

  • Experience with CSS preprocessors or frameworks (LESS, Sass).

  • Familiarity with Web Components and componentdriven architectures.

#LI-hybrid **This position will be in a hybrid working arrangement.**

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes), you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

The estimated base pay range for this job is:

$72,000.00 - $134,000.00

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

  • We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

  • Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

  • Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

  • Mental Wellness and Disability

  • Pride at Securian Financial

  • Securian Young Professionals Network

  • Securian Multicultural Network

  • Securian Women and Allies Network

  • Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

To view our privacy statement click here

To view our legal statement click here


Remote working/work at home options are available for this role.
Not Specified
Lead Data Scientist (Hybrid)
✦ New
🏢 Securian
Salary not disclosed
Saint Paul, MN, Hybrid 1 day ago

*At Securian Financial the internal position title is Data Science Sr Con.*

Position Overview

As a Lead Data Scientist at Securian Financial, you are a recognized expert and technical leader within the organization. You will apply deep analytical and machine learning expertise to solve complex enterprise problems while shaping the technical direction of data science and AI initiatives. You seek to understand first, build scalable solutions that drive strategic growth and value, and thrive in a collaborative, teamwork-oriented environment.

You will play a key role in advancing our enterprise AI and advanced analytics capabilities, influencing tooling standards, MLOps practices, and responsible AI adoption across the organization. Our company values innovation, collaboration, and excellence, and we offer a supportive and inclusive environment where diverse perspectives are encouraged and professional growth is prioritized.

Key Responsibilities

  • Design, develop, and productionize advanced machine learning and AI models in partnership with data engineering and software engineering teams.

  • Establish and promote MLOps best practices, including experiment tracking, model versioning, reproducibility, CI/CD, and model monitoring using tools such as MLflow and DSpy.

  • Lead the design and evaluation of AI and generative AI solutions, including LLM-based systems, and agent-based workflows.

  • Collaborate with cross-functional team to identify, prioritize, and deliver high-impact, data-driven solutions.

  • Communicate complex analytical and model-driven insights to technical and non-technical audiences through clear narratives, reports, and presentations.

  • Ensure model quality, robustness, and regulatory alignment through rigorous testing, validation, and explainability techniques.

  • Drive adoption of enterprise standards for data science, machine learning, and responsible AI.

  • Identify opportunities for process improvements and automation using advanced analytics and AI techniques.

  • Lead and mentor more junior data scientists, providing guidance and support in their professional development while working on projects.

Preferred Qualifications

  • A Master's or PhD degree in Data Science, Computer Science, Statistics, Mathematics, or a related field.

  • At least 5 years of experience in data science or a related field, with a minimum of 2 years in a project leadership role.

  • Experience building and deploying production solutions

  • Experience with MLOps tools and practices, including MLflow (or similar) for experiment tracking and model management.

  • 2+ years of experience in Insurance, actuarial, or a related field

  • Proficiency in programming languages such as Python

  • Strong expertise in machine learning frameworks and libraries (e.g., TensorFlow, PyTorch, Scikit-learn).

  • Experience with cloud platforms (e.g., AWS, Azure, Google Cloud).

  • Solid understanding of statistical analysis, data visualization, data wrangling techniques, NLP approaches, ML model selection.

  • Solid understanding of model approaches to satisfy regulatory requirements regarding explainability/interpretability of advanced AI/ML models

  • Excellent problem-solving skills and the ability to think critically and analytically.

  • Strong communication and presentation skills, with the ability to convey complex concepts to non-technical audiences.

  • Demonstrated ability to manage multiple projects and prioritize tasks effectively.

  • A passion for continuous learning and staying current with industry trends and developments.

Preferred Skills

  • Experience with natural language processing (NLP), LLMs, prompt engineering, and advanced ML models.

  • Familiarity with modern ML debugging, evaluation, and optimization tools such as DSpy or equivalent.

  • Knowledge of responsible AI practices, including bias detection, fairness assessment, and model risk management.

  • Knowledge of data governance and data privacy regulations.

  • Background in finance, healthcare, or other specialized industries.

#LI-hybrid **This position will be in a hybrid working arrangement.**

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes), you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

The estimated base pay range for this job is:

$111,300.00 - $207,800.00

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

  • We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

  • Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

  • Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

  • Mental Wellness and Disability

  • Pride at Securian Financial

  • Securian Young Professionals Network

  • Securian Multicultural Network

  • Securian Women and Allies Network

  • Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

To view our privacy statement click here

To view our legal statement click here


Remote working/work at home options are available for this role.
Not Specified
Application Engineer- Actuarial Systems (Hybrid)
✦ New
🏢 Securian
Salary not disclosed
Saint Paul, MN, Hybrid 1 day ago

*Securian Financial Groups internal position title is Engineering Sr Analyst.

Position Summary:

Are you an experienced application developer passionate about creating impactful technology solutions? Securian Financial is seeking an Engineering Senior Analyst with 2-4 years of proven application development experience, specifically skilled in Java, Mainframe, and Informatica, to join our Life & Annuity Actuarial Systems Technology team. As a crucial member of our agile scrum team, you'll innovate, optimize data processing, and support critical actuarial systems, leveraging a diverse technology stack including AWS, Spring, SQL Server, and Oracle.

Responsibilities include but not limited to:

  • Own critical business application support, promptly resolving complex production issues to ensure reliable and efficient operations.
  • Drive modernization initiatives such as Application Rationalization and migration to AWS, significantly enhancing our systems' capabilities and performance.
  • Become a subject matter expert in Individual Life and Annuity business processes, influencing strategic decisions and technical planning.
  • Cultivate strong relationships with stakeholders and cross-functional teams, fostering collaboration and alignment.
  • Lead and execute projects through detailed analysis, thoughtful design, robust development, rigorous testing, seamless integration, and successful implementation.
  • Encourage innovation and creativity through a proactive test-and-learn approach, contributing actively to continuous improvement.

Qualifications:

  • 2-5 years of proven professional experience in application development.
  • Extensive experience (3+ years) in Java development, particularly using Spring and Spring Batch frameworks.
  • Demonstrated ability to tackle and resolve complex technical challenges.
  • Excellent communication and interpersonal skills, thriving in a collaborative team environment.
  • Strong expertise in Mainframe systems and Informatica ETL tools.

Preferred Qualifications:

  • Experience in system design and analysis.
  • Expertise in Mainframe systems and Informatica ETL tools.
  • Previous exposure to actuarial systems or financial services technology environments.

#LI-Hybrid **This position will have a hybrid working arrangement, working in-office for a minimum of 3 days a week.**

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes) you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

The estimated base pay range for this job is:

$72,000.00 - $134,000.00

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

  • We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

  • Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

  • Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

  • Mental Wellness and Disability

  • Pride at Securian Financial

  • Securian Young Professionals Network

  • Securian Multicultural Network

  • Securian Women and Allies Network

  • Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

To view our privacy statement click here

To view our legal statement click here


Remote working/work at home options are available for this role.
Not Specified
Life Claims Specialist (NRF) - Remote
✦ New
Salary not disclosed
Franklin, WI, Remote 16 hours ago

**This position is open to remote anywhere in the US, however, must be able to work Central Time Zone hours
** What You'll Do Make fair, accurate, timely and quality claims decisions on life insurance claims up to allowable signature limit.

May work on cases exceeding this limit with prior approval and second signatures.

Examines claim information obtained, including, but not limited to, beneficiary data, policy values, and policy status; and analyzes information received during the claim review process, including but not limited to, death certificates, claim forms, assignment forms, divorce decree, estate, and trust documentation.

With empathy, deliver personalized experience for beneficiaries and field members by assisting with educating on settlement options available, which varies by policy type.

Communicate verbally and construct letters and emails to beneficiaries, field members, and third parties in response to inquiries and/or regarding outstanding requirements, claim status updates, and claims decisions as part of the overall claim handling process.

Manage phone and transactional responsibilities while adhering to strict confidentiality and privacy standards.

Research and evaluate solutions to situations that arise and resolve concerns on an “as-needed†basis which oftentimes includes deviating from procedures.

Maintain organization, accuracy, and timeliness in individual case management system; capture and document claim related information accurately and/or refer tasks as appropriate.

Maintain production and claims quality standards.

Embrace new technology and serve as an advocate by educating beneficiaries and field representatives.

Supports digital savvy capabilities in self and others and adapts to changing environments and new situations effectively and positively.

Work effectively with unstructured teams, situations, or environment.

Participate in team meetings, projects and committee work as appropriate, including development of process improvements.

Assist with special projects and initiatives, as needed to support the business.

What You Will Bring to the Role Bachelor’s degree or equivalent combination of education and work experience.

Previous experience with life insurance desirable.

Must be technically savvy with the ability to toggle between multiple applications and/or computer monitors simultaneously.

Exhibits empathy and strong client focus and customer service skills.

Able to analyze complex information and asks thoughtful questions to understand the situation.

Demonstrated ability to work with a high degree of accuracy in handling detailed technical work.

High degree of self-motivation with proven initiative in accepting responsibility for work results and in contributing cooperatively to group goals.

Skilled at developing and maintaining effective working relationships with a positive, confident attitude; exhibits objectivity and openness to others’ views.

Strong organizational skills, with demonstrated ability to independently set priorities and to meet deadlines.

Proven ability to maintain strict confidentiality and exercise tact and diplomacy with field/clients and beneficiaries.

Skills You Have Analytical Thinking: Organizes and compares various aspects of a situation to comprehend and identify key or underlying complex issues through the use of quantitative data and analysis; leverages strong business acumen, problem solving, and interpersonal skills to think critically about situations from multiple perspectives and consistently seeks ways to improve processes.

Attention to Detail: Focuses on specific details to spot and correct errors in advance of them being found and surpass quality expectations.

Performs work with thorough proofreading for presentation, content, accuracy, and overall quality.

Change Adaptability: Becomes adaptable in response to continual changes; shows an openness to new ways of working, new methods, work-in-progress improvements and changes and seamlessly navigates the changing business environment and adjusts behavior as appropriate to the situation.

Claims Acumen: Applies the knowledge of claims philosophy, contracts, and policies and procedures for filing claims, assessing claims for accuracy and completeness, verifying eligibility, and adjudicating claims based on established criteria to handle complex, contestable, sensitive, and large benefit amount claims.

Evaluates medical, financial, and occupational information and reviews to determine if insured meets contractual provisions while taking the state regulations or other relevant contractual information into consideration to make informed decisions.

Analyzes insurance claims to determine the validity/risk of the claim, and the extent of coverage.

Customer Centricity: Applies a customer first mindset to design and continuously improve solutions, systems, processes, and services that support enterprise strategy, impact critical business outcomes, and drive organizational success.

Decision Making: Makes timely, data-driven decisions by understanding the probability of success, identifying risks, gathering business requirements, and developing value statements.

Insurance Acumen: Applies knowledge of insurance concepts, policies, regulations, and industry practices to solution challenges.

Understands insurance principles, such as underwriting, claims philosophy, and risk.

#LI
- Remote This position has been classified as an Associated Person under NMIS guidelines and requires fingerprinting and completion of required form.Non-Registered Fingerprinted
- FINRA Compensation Range: Pay Range
- Start: $49,560.00 Pay Range
- End: $92,040.00 Geographic Specific Pay Structure: Structure 110: $54,530.00 USD
- $101,270.00 USD Structure 115: $56,980.00 USD
- $105,820.00 USD We believe in fairness and transparency.

It’s why we share the salary range for most of our roles.

However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process.

The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do.

Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce.

We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills Information Gathering (NM)
- Intermediate, Problem Management (NM)
- Intermediate, Prioritization (NM)
- Intermediate, Statutes & Regulation (NM)
- Beginner, Insurance Contract Management (NM)
- Intermediate, Empathetic Communication (NM)
- Intermediate, Insurance Acumen (NM)
- Beginner, Annuity Acumen (NM)
- Beginner, Customer Centricity (NM)
- Intermediate, Analytical Thinking (NM)
- Intermediate, Learning Agility (NM)
- Intermediate (Inactive), Adaptive Communication (NM)
- Intermediate, Decision Making (NM)
- Intermediate, Attention to Detail (NM)
- Intermediate, Claims Acumen (NM)
- Intermediate, Change Adaptability (NM)
- Intermediate, Data Application (NM)
- Intermediate FIND YOUR FUTURE We’re excited about the potential people bring to Northwestern Mutual.

You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

Flexible work schedulesConcierge serviceComprehensive benefitsEmployee resource groupsPandoLogic.

Keywords: Insurance Examiner, Location: Franklin, WI
- 53132
Remote working/work at home options are available for this role.
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