Engineering Structures Impact Factor Jobs in Ronkonkoma, NY

Director of FP&A - Ronkonkowa NY - Manufacturing/Consumer Goods

Our team is working with a leading manufacturer & online retailer of health products looking to hire a Director of FP&A to their growing team. Reporting to the CFO, the  role will lead budgeting, forecasting, and long-range planning across manufacturing, supply chain, and commercial operations, acting as a strategic partner to leadership. The position oversees production budgets, standard costs, and monthly variance reporting, while analyzing COGS, inventory, and gross margin performance to drive operational efficiency and profitability. The role also supports pricing, trade spend, working capital optimization, and capital investment decisions, delivering clear financial insights that inform strategic and day-to-day business decisions.

This role is a full time hybrid position (3 days in 2 at home) that will offer between 190-220K base, bonus, & excellent benefits. If you are interested in this opportunity, please reach out to Vincenzo Kulturides directly at

Responsibilities:

• Lead the annual operating plan, long-range strategic planning, and rolling forecast processes across manufacturing, supply chain, and commercial functions.

• Partner with Operations to develop detailed production budgets, labor and overhead models, and standard cost assumptions.

• Build and maintain robust financial models to analyze capacity utilization, SKU-level profitability, product mix, and pricing strategies.

• Oversee monthly financial reporting packages, including variance analysis (volume, price, mix, labor, overhead, absorption) and actionable commentary for senior leadership.

• Analyze cost of goods sold (COGS), manufacturing variances, inventory reserves, and gross margin drivers; provide insights to improve operational efficiency and profitability.

• Support inventory planning and working capital optimization, including slow-moving and obsolete inventory analysis.

• Collaborate with Supply Chain and Procurement on raw material cost forecasting, vendor pricing trends, and contract impact analysis.

• Develop dashboards and KPIs to monitor plant performance, production yields, scrap rates, and throughput metrics.

• Partner with Sales and Marketing to evaluate promotional effectiveness, customer profitability, and trade spend ROI.

• Support capital expenditure planning, including ROI analysis and post-investment performance tracking.

• Enhance financial systems, reporting automation, and data integrity.

• Present financial results and strategic recommendations to executive leadership.

Qualifications: 

• 12+ years of progressive FP&A experience, preferably within consumer goods, CPG, or manufacturing environments.

• Strong understanding of standard costing, absorption accounting, and manufacturing variance analysis.

• Advanced financial modeling skills with the ability to translate complex data into clear business insights.

• Experience supporting multi-channel distribution (e-commerce, retail, wholesale) is a plus.

• ERP system experience required; experience with NetSuite or similar platforms strongly preferred.

• CPA, MBA, or CMA preferred.

• Strong executive presence with the ability to influence cross-functional stakeholders.

Job Description

Position: Production Supervisor

Department: Production

Reports to: Unit Manager

About the Company:

Water Lilies Food, LLC is a private equity-backed manufacturer and distributor of premium Asian-inspired food. Established for 30 years, the company moved in 2020 to a new state-of-the-art facility in Bay Shore, NY (Suffolk County Long Island) and is experiencing rapid growth. We are developing and supplying product for some of the leading retailers, wholesalers, and branded Asian-appetizer businesses. Our Vision is to be the preferred supplying partner of premium Asian-inspired food. We achieve this by living up to our Mission to deliver our products and services with attention to detail, a continuous improvement mindset, agility, and authenticity. Our culture is a place where employees can have a meaningful impact on the business and organization. We work collaboratively and humbly strive to get better every day while being respectful of all talents and backgrounds. The company is embarking on another major expansion project and is expecting to more than double the business in the next 3-5 years.

Job Summary:

This role has responsibility to achieve productivity, efficiency, customer service, cost, quality, safety and employee engagement objectives through both individual and team contributions. Provides direction, leadership, development and support to direct reports through empowerment, teamwork, on-the-job assignments and continuous improvement projects and initiatives. Develops, implements and promotes safety programs and safe work practices through involvement in plant safety teams, programs and initiatives. Promotes sound employee & labor relations within the department by developing and maintaining effective organization with qualified personnel. Develops, promotes, and supports continuous improvement and other cross-functional initiatives. Ensure smooth operation in a fluid, fast-paced environment.

Responsibilities:

• Interpret job order specifications and assign responsibilities accordingly.
• Partner with management to ensure production goals and customer deadlines are consistently met.
• Inspect products and packaging to verify conformance with established quality and safety standards.
• Lead and supervise hourly employees, ensuring proper training, adherence to safety protocols, and compliance with operational procedures.
• Communicate and enforce all company safety guidelines and food safety protocols in alignment with regulatory and internal standards.
• Establish or adjust work procedures and priorities to meet production schedules.
• Analyze and recommend improvements to production methods, equipment performance, and product quality.
• Recommend and implement changes to working conditions or equipment usage to enhance efficiency and overall department performance.
• Investigate and resolve work-related issues while providing guidance and support to employees.
• Maintain accurate timekeeping and production records.
• Collaborate with Line Leads and operators to ensure all materials, equipment, and machinery meet production requirements.
• Communicate effectively with management and cross-functional departments, providing updates on production efficiency, equipment status, and workforce needs.
• Ensure consistent compliance with all food safety and workplace safety requirements.
• Assign daily tasks, monitor employee performance, and provide coaching, feedback, and corrective action when necessary.
• Foster a positive, collaborative, and results-driven work environment that promotes teamwork and open communication.
• Oversee the timely and efficient completion of production activities in alignment with company objectives.
• Manage equipment and facility utilization to maintain operational continuity and efficiency.
• Identify and troubleshoot operational issues, escalate significant concerns, and coordinate resolutions with the Operations Manager.
• Conduct routine safety inspections, identify potential hazards, and implement corrective actions.
• Monitor and uphold product quality standards to ensure compliance with customer specifications.
• Track and report on key performance indicators (KPIs), including productivity, quality, and safety metrics.
• Prepare detailed shift reports and propose process improvements based on performance data.
• Support scheduling, attendance tracking, and timecard management for hourly personnel.
• Assist in the onboarding, training, and development of new team members.
• Promote continuous improvement by encouraging participation in training and skill-development programs.
• Strategically schedule and manage labor resources to optimize operational throughput and efficiency.
• Maintain a strong technical understanding of equipment, actively supporting Total Productive Maintenance (TPM) initiatives.
• Perform additional duties as assigned by management to support departmental and organizational goals.

Requirements / Competencies:

• Associate degree or equivalent professional experience required.
• Minimum 2 years of supervisory or operations experience, preferably within a manufacturing, warehouse, or production environment.
• Experience in the food processing industry (USDA or FDA-regulated) preferred.
• Experience with both Raw and Ready-to-Eat (RTE) processes is a plus.
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint).
• Strong analytical skills with exceptional attention to detail.
• Must be bilingual (English/Spanish).

Core Competencies:

• Planning & Organizing: Prioritizes and coordinates resources effectively to meet productivity goals.
• Problem Solving: Identifies root causes, evaluates alternatives, and implements effective solutions.
• Leadership: Provides direction, sets expectations, and develops team members to achieve performance excellence.
• Professionalism: Demonstrates tact and composure under pressure; fosters collaboration and open-mindedness.
• Safety & Security: Adheres to all safety and security protocols; proactively identifies and reports hazards; ensures safe equipment use and workplace practices.

Physical Requirements:

This role requires physical mobility of the employees as they will need to enter various parts of the factory. The employee will occasionally move within the office to access office machinery, file cabinets and collaborate with colleagues. Consistent use of office equipment such equipment may include but is not limited to computers, phones, printers and copiers. The employee will be required to frequently communicate with both internal staff members as well as external parties or customers and must be able to convey accurate information. This position may require repositioning of or movement of equipment weighing up to 50 pounds. This job description reflects management’s assignment of essential functions; it does not exclude or restrict the tasks that may be assigned. This job description is subject to change based on company needs as expressed by management.

Job Description

Position: Assistant Production Supervisor

Department: Production

Reports to: Unit Manager

About the Company:

Water Lilies Food, LLC is a private equity-backed manufacturer and distributor of premium Asian-inspired food. Established for 30 years, the company moved in 2020 to a new state-of-the-art facility in Bay Shore, NY (Suffolk County Long Island) and is experiencing rapid growth. We are developing and supplying product for some of the leading retailers, wholesalers, and branded Asian-appetizer businesses. Our Vision is to be the preferred supplying partner of premium Asian-inspired food. We achieve this by living up to our Mission to deliver our products and services with attention to detail, a continuous improvement mindset, agility, and authenticity. Our culture is a place where employees can have a meaningful impact on the business and organization. We work collaboratively and humbly strive to get better every day while being respectful of all talents and backgrounds.The company is embarking on another major expansion project and is expecting to more than double the business in the next 3-5 years.

Job Summary:

This role has responsibility to assist in achieving productivity, efficiency, customer service, cost, quality, safety and employee engagement objectives through both individual and team contributions. This is a developmental role that provides direction, leadership, development and support to direct reports through empowerment, teamwork, on-the-job assignments and continuous improvement projects and initiatives. Develops, implements and promotes safety programs and safe work practices through involvement in plant safety teams, programs and initiatives. Promotes sound employee & labor relations within the department by developing and maintaining effective organization with qualified personnel. Develops, promotes, and supports continuous improvement and other cross-functional initiatives. Will work in a fast-paced environment.

Responsibilities:

• Spend approximately 90–95% of time on the production floor actively training, educating, and developing team members and improving processes.
• Lead and supervise hourly employees, ensuring they are properly trained and consistently adhere to all safety, quality, and operational procedures.
• Communicate and enforce safety guidelines to ensure a compliant and secure work environment.
• Analyze, develop, and recommend measures to improve production methods, equipment performance, and overall product quality.
• Identify opportunities to enhance efficiency through adjustments in working conditions or equipment utilization.
• Investigate and resolve work-related issues while providing guidance and support to employees in problem-solving.
• Partner with Line Leads and operators to inspect materials, equipment, and machinery, ensuring all production needs are met efficiently.
• Collaborate with management and cross-functional departments to communicate updates on production efficiency, machinery status, and workforce needs.
• Ensure strict adherence to food safety protocols and company safety policies at all times.
• Assign daily work tasks, monitor performance, and provide coaching, feedback, and corrective action when needed.
• Foster a positive, team-oriented work environment that promotes collaboration, accountability, and open communication.
• Oversee the efficient and timely completion of production and operational goals in alignment with company standards.
• Troubleshoot operational challenges, resolve conflicts, and escalate significant concerns to the Unit Manager as appropriate.
• Conduct regular safety inspections, identify potential hazards, and implement corrective measures to mitigate risks.
• Maintain and monitor product quality to ensure compliance with specifications and customer requirements.
• Track and report on key performance indicators (KPIs) such as productivity, quality, and safety metrics.
• Prepare and submit shift reports, providing data-driven recommendations for continuous process improvement.
• Support onboarding and ongoing training initiatives for new and existing employees.
• Promote continuous improvement by encouraging participation in professional development and skill-building opportunities.
• Schedule and manage labor resources effectively to support operational throughput and production goals.
• Develop and maintain a strong technical understanding of production processes and equipment.
• Perform other duties as assigned to support departmental and organizational objectives.

Requirements / Competencies:

• Minimum 2 years of experience in a manufacturing or production environment.
• Experience in a USDA- or FDA-regulated food processing facility required; experience with Raw and Ready-to-Eat (RTE) products preferred.
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint).
• Strong analytical skills with excellent attention to detail and process accuracy.
• Bilingual English Spanish a must.

Core Competencies:

• Planning & Organizing: Prioritizes tasks effectively, allocates resources efficiently, and ensures goals and productivity standards are met.
• Problem Solving: Identifies and addresses issues promptly; gathers and analyzes information to develop effective solutions.
• Leadership: Demonstrates strong supervisory skills; sets clear expectations, provides feedback, and supports employee development.
• Professionalism: Maintains composure and tact under pressure; focuses on solutions rather than blame; remains receptive to new ideas.
• Safety & Security: Consistently observes and enforces safety procedures; identifies potential hazards and ensures safe equipment use and working conditions.

Physical Requirements:

This role requires physical mobility of the employees as they will need to enter various parts of the factory. The employee will occasionally move within the office to access office machinery, file cabinets and collaborate with colleagues. Consistent use of office equipment such equipment may include but is not limited to computers, phones, printers and copiers. The employee will be required to frequently communicate with both internal staff members as well as external parties or customers and must be able to convey accurate information. This position may require repositioning of or movement of equipment weighing up to 50 pounds. This job description reflects management’s assignment of essential functions; it does not exclude or restrict the tasks that may be assigned. This job description is subject to change based on company needs as expressed by management.

At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as an Assistant Dental Office Manager, which at Aspen Dental we call an Operations Lead, you will have the opportunity to give back to communities and positively affect patients’ lives.

Job Type: Full-time

Salary: $24 - $28 / hour

At Aspen Dental, we put You First. We offer:

• A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*
• Career development and growth opportunities to support you at every stage of your career
• A fun and supportive culture that encourages collaboration and innovation
• Free continuous learning through TAG U

How You’ll Make a Difference

As an Assistant Dental Office Manager, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you’ll participate in an eight-week training program to succeed in your role.

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
• Work collaboratively with other members of the dental team to provide exceptional patient care
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team
• Review data day to day to evaluate the impact on the practice
• Oversee scheduling and confirming patient appointments
• Verify insurance payment, collection, balance nightly deposits and credit card processing
• Additional tasks assigned by the Manager

Preferred Qualifications

• High school diploma or equivalent; college degree preferred
• Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds
• Demonstrate analytical thinking; place a premium on leveraging data
• Organized and detail oriented

Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.

• May vary by independently owned and operated Aspen Dental locations.

ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

R2

Construction Management company seeking an experienced Senior Superintendent to join its rapidly growing 50-year-old company. This Superintendent must plan and supervise a wide range of construction projects from start to finish by organizing and overseeing construction procedures to ensure they are completed on time and on budget. This candidate must carry out supervisory responsibilities and be held accountable to the timely completion of the project and ensuring that the project is constructed in strict accordance with the plans, specifications, company’s policies and local applicable codes and laws.

The candidate must fit well within the company’s core values:

• Transparency
• Integrity
• Focus
• Tenacity
• Reliability

Responsibilities

• Ensure adherence to all OSHA health and safety standards
• Schedule inspections as necessary to ensure timely project completion
• Review and report issues timely if/when they arise and review potential impact
• Maintain daily log of jobsite activities
• Collaborate with Engineers, Architects, Subcontractors, Vendors, etc. to meet the demands of the project
• Perform quality control by inspecting work in progress to ensure that the workmanship conforms to contract documents and specifications and adheres to the construction schedule
• Determine required resources (manpower, equipment and materials)
• Communicate and reinforce the vision, values, and goals including IIF (Incident and Injury Free) safety program
• Aid the Project Team through collaboration and leadership skills
• Schedule SubContractors and Vendors to ensure timely project completion
• Administer weekly foreman meeting
• Production of 3 week look ahead
• Review monthly requisition in collaboration with Sr Project Manager
• Manage access control system

Skills

• Critical thinking and decision making
• Proven experience as a Senior Construction Superintendent
• In-depth understanding of construction procedures
• Expertise with quality and health and safety standards
• Good knowledge of Microsoft Office
• Knowledge and experience of AutoDesk Build is preferred
• Outstanding communication skills
• Excellent organizational and time-management skills
• A team player with diplomatic leadership abilities
• Expertise in reading and interpreting plans
• OSHA Training

Work Remotely

• No

Job Type: Full-time

Salary: $150,000 - $200,000

Benefits:

• 401(k)
• Untracked Paid time off
• Dental insurance
• Health insurance
• Vision insurance
• Life insurance
• Professional development assistance

Schedule:

• 8 hours/day or more as needed to perform job duties

Work Location: Long Island and/or NYC

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

Construction Management company seeking an experienced Superintendent to join its rapidly growing 50-year-old company. This Superintendent must plan and supervise a wide range of construction projects from start to finish by organizing and overseeing construction procedures to ensure they are completed on time and on budget. This candidate must carry out supervisory responsibilities and be held accountable to the timely completion of the project and ensuring that the project is constructed in strict accordance with the plans, specifications, company’s policies and local applicable codes and laws.

The candidate must fit well within the company’s core values:

• Transparency
• Integrity
• Focus
• Tenacity
• Reliability

Responsibilities

• Ensure adherence to all OSHA health and safety standards
• Schedule inspections as necessary to ensure timely project completion
• Review and report issues timely if/when they arise and review potential impact
• Maintain daily log of jobsite activities
• Collaborate with Engineers, Architects, Subcontractors, Vendors, etc. to meet the demands of the project
• Perform quality control by inspecting work in progress to ensure that the workmanship conforms to contract documents and specifications and adheres to the construction schedule
• Determine required resources (manpower, equipment and materials)
• Communicate and reinforce the vision, values, and goals including IIF (Incident and Injury Free) safety program
• Aid the Project Team through collaboration and leadership skills
• Schedule SubContractors and Vendors to ensure timely project completion
• Administer weekly foreman meeting
• Production of 3 week look ahead
• Review monthly requisition in collaboration with Sr Project Manager
• Manage access control system

Skills

• Critical thinking and decision making
• Proven experience as a Senior Construction Superintendent
• In-depth understanding of construction procedures
• Expertise with quality and health and safety standards
• Good knowledge of Microsoft Office
• Knowledge and experience of AutoDesk Build is preferred
• Outstanding communication skills
• Excellent organizational and time-management skills
• A team player with diplomatic leadership abilities
• Expertise in reading and interpreting plans
• OSHA Training

Work Remotely

• No

Job Type: Full-time

Salary: $80,000 – $150,000

Benefits:

• 401(k)
• Untracked Paid time off
• Dental insurance
• Health insurance
• Vision insurance
• Life insurance
• Professional development assistance

Schedule:

• 8 hours/day or more as needed to perform job duties

Work Location: Long Island and/or NYC

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

Job Title : Nuclear Engineer (Naval Reactors Engineer) Category / Component : Officer • Active Overview Design, regulate, and oversee the Navy's nuclear propulsion program, including reactor design, fleet operations, and eventual defueling and decommissioning of nuclear powered ships and submarines from Naval Reactors Headquarters and associated Department of Energy laboratories and shipyards.

Key Responsibilities Provide technical direction in areas such as reactor and fluid systems design, reactor physics, materials development, component design for steam generators, pumps, and valves, instrumentation and control for reactor and propulsion plants, testing and quality control, radiation shielding, and chemistry and radiological controls; review designs and analyses from laboratories, shipyards, and industry partners; coordinate with fleet units to ensure safe and reliable nuclear plant operation.

What to Expect Assume significant technical responsibility early in your career as part of a lean headquarters staff; work primarily in an analytical and oversight role rather than operating plants at sea; balance long term engineering projects with time sensitive fleet and shipyard issues; frequent coordination with senior civilian engineers, naval officers, and technical teams; high expectations for attention to detail, judgment, and written and oral communication.

Work Environment Work mainly at Naval Reactors Headquarters in the Washington, District of Columbia area with regular engagement with Department of Energy laboratories, nuclear training sites, shipyards, and nuclear powered ships and submarines; office based work that includes document reviews, technical meetings, inspections, and site visits rather than day to day shipboard watchstanding.

Pathways, Training & Advancement Officer commissioning through programs such as Officer Candidate School or the Nuclear Propulsion Officer Candidate program followed by a structured technical qualification program at Naval Reactors; rotational exposure to laboratories, prototypes, shipyards, and fleet support issues; progressive responsibility leading projects and becoming a subject matter expert, with opportunities for professional military education and advanced graduate study in technical fields.

Entry through the Nuclear Propulsion Officer Candidate program for qualified college students and recent graduates, or selection via Officer Candidate School for those who already hold qualifying degrees; all applicants must meet Nuclear Propulsion Program academic and technical screening standards in addition to general officer commissioning requirements.

Qualifications All Navy jobs require meeting general enlistment or commissioning standards, which typically include: Eligibility to serve in the United States Navy, which may involve United States citizenship or other legal residency and work status, depending on the program and current law and policy A high school diploma or equivalent for enlisted positions, and a bachelor's or qualifying professional degree for officer positions Meeting age limits that vary by program and are set in law and Navy policy.

Some communities have more restrictive age ranges Meeting medical, vision, and dental standards, including body composition and physical fitness requirements, with some jobs requiring more demanding standards Meeting character and conduct standards, including background screening Achieving required test scores for your program, such as the Armed Services Vocational Aptitude Battery for enlisted roles or officer qualification tests for officer programs Eligibility for a security clearance when required for your rating or designator Additional qualifications can include specific skills, education, licensure, or experience that are unique to a job or community and will be reviewed with you by a recruiter.

Additional qualifications for this job may include: Completion of a rigorous technical degree in engineering, physics, mathematics, or a closely related field that includes strong backgrounds in calculus and physics; outstanding academic record, particularly in technical coursework; United States citizenship and eligibility for a high level security clearance; strong technical aptitude and comfort with detailed analytical work.

Education Education benefits are available through standard Navy programs such as Tuition Assistance, the Post-9/11 GI Bill, ACE-recommended college credit for Navy training, Navy COOL-funded certifications, USMAP apprenticeships, and other Navy College Program opportunities.

Specific options depend on the Sailor's status, training, and current Navy policy.

Pay, Benefits & Service Pay, benefits, and service commitments follow standard Navy Active and/or Reserve policies for this type of role, including basic pay, allowances when eligible, health coverage, and retirement options.

Exact entitlements, special pays, and service obligations depend on program, component, years of service, and current law and Navy guidance.

Incentives Incentives such as bonuses, special pays, and loan repayment may be available at times for specific ratings or communities, but they change frequently and cannot be guaranteed.

Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source.

Notes and Disclaimers This description is a general overview of typical duties, training, and opportunities in this community.

It does not replace official Navy instructions, policies, or contracts and does not guarantee specific assignments, training, incentives, or outcomes.

Actual opportunities depend on Navy needs, individual performance, screening results, and current law and policy.

Job Title: Quality Engineer

Location: Bohemia, NY

Job Type: Full-Time

Position Summary

We are seeking a highly motivated Quality Engineer with aerospace industry experience to support and strengthen our Quality Management System (QMS) and ensure compliance with industry standards. This role will be responsible for driving quality assurance initiatives, managing non-conformance processes, leading corrective actions, and supporting cross-functional teams to achieve zero-defect performance.

The ideal candidate will possess strong analytical capabilities, hands-on experience with AS9100 standards, and the ability to collaborate effectively across Engineering, Manufacturing, and Quality teams.

Key Responsibilities

• Ensure compliance with AS9100 Quality Management System requirements.
• Manage Non-Conformance Reports (NCRs) and drive timely and effective Corrective and Preventive Actions (CAPA).
• Lead Material Review Board (MRB) activities and coordinate with Engineering, Quality, and Manufacturing teams for disposition and resolution.
• Conduct thorough Root Cause Analysis using methodologies such as 8D, 5 Whys, and Fishbone diagrams.
• Review and authorize returned materials from customers, ensuring appropriate documentation and disposition.
• Develop, implement, and maintain quality documentation, procedures, and work instructions.
• Collect, analyze, and interpret quality data from production, inspection, suppliers, and customer feedback to identify trends and improvement opportunities.
• Develop and execute Zero Defect Plans (ZDP) to improve product quality and reduce defects.
• Create and maintain quality dashboards and performance reports for leadership review.
• Utilize advanced Excel and data analytics tools to support data-driven decision-making.

Required Qualifications

• Minimum 3+ years of experience in the aerospace industry (mandatory).
• Strong knowledge and hands-on experience with AS9100 and Quality Management Systems.
• Experience managing NCRs, CAPA processes, and MRB activities.
• Demonstrated expertise in Root Cause Analysis methodologies (8D, 5 Whys, Fishbone).
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Proficiency in Advanced Microsoft Excel and data analysis tools.

Preferred Qualifications

• Experience working with cross-functional aerospace teams including Engineering, Manufacturing, and Supplier Quality.
• Familiarity with continuous improvement methodologies and quality performance metrics.
• Experience developing quality dashboards and executive-level reports.

SUMMARY OBJECTIVE OF THE JOB:

The Manager, Business Operations & Services is responsible for leading and optimizing Minebea Intec’s U.S. back-office, service, and operational support functions. This role oversees Order Processing, Customer Service, Purchasing & Logistics, ISO/Quality Management, and the Service organization, ensuring operational excellence, compliance, and a high level of customer satisfaction. The role serves as a key operational leader and trusted partner to regional and global stakeholders during a period of organizational transition.

JOB DUTIES AND RESPONSIBILITIES:

Business & Back-Office Operations

• Lead and develop cross-functional teams across Order Processing, Customer Service, Purchasing/Logistics, and administrative operations.
• Drive process optimization, standardization, and scalability across back-office functions to improve efficiency and service quality.
• Ensure strong internal controls and compliance with company policies and external regulations.
• Oversee office operations including facilities, safety, security, and vendor relationships.
• Manage departmental budgets and resource planning.

ISO & Quality Management

• Own and maintain the ISO Quality Management System, ensuring ongoing compliance and continuous improvement.
• Identify and manage operational risks and opportunities impacting quality and customer satisfaction.
• Lead Management Review meetings and ensure alignment with both corporate and local quality objectives.
• Coordinate internal and external ISO audits and oversee corrective actions.
• Develop, track, and report ISO-related KPIs.
• Provide ISO and quality system training to employees across the organization.

Operations, Customer Service & Logistics

• Oversee customer order processing in SAP, ensuring accuracy, compliance, and timely fulfillment.
• Ensure proper customer setup and adherence to company policies.
• Monitor order flow, inventory safety stock levels, and procurement timelines in coordination with Purchasing and Logistics.
• Manage escalation of delayed or at-risk customer orders.
• Review freight invoices, import documentation, and third-party logistics performance.
• Negotiate contracts and costs with third-party vendors and logistics providers.

Service Organization Leadership

• Lead the U.S. Service Department, ensuring consistent execution of service processes and compliance with ISO standards.
• Review service estimates, work orders, and invoices for accuracy and completeness.
• Ensure timely, high-quality service delivery to customers and internal stakeholders.
• Coordinate training and technical development of Partner Service Teams in collaboration with the Intec Service Team.
• Drive continuous improvement in service responsiveness, efficiency, and customer satisfaction.

Leadership & Collaboration

• Act as a key member of the U.S. leadership team during organizational transition.
• Partner closely with global teams, including Germany-based functions, to ensure alignment and continuity.
• Foster a culture of accountability, continuous improvement, and operational excellence.
• Perform other duties as related to the job function as required

JOB QUALIFICATION REQUIREMENTS/COMPETENCIES:

• Bachelor’s degree in Business, Operations, Engineering, or a related field; advanced degree preferred.
• 8+ years of progressive experience leading business operations, back-office, service, or quality functions in a B2B industrial or manufacturing environment.
• 5+ years of direct people management experience, including leading supervisors and individual contributors across multiple functions
• Proven experience managing cross-functional teams, including Customer Service, Order Processing, Logistics, Quality/ISO, and Service.
• Strong working knowledge of ISO 9001 quality management systems, audits, and continuous improvement practices.
• Demonstrated expertise in end-to-end order-to-cash processes and operational process optimization.
• Hands-on experience with ERP systems (SAP preferred) and data-driven KPI management.
• Ability to lead through organizational change and provide stability during periods of transition.
• Strong collaboration and stakeholder management skills within a global, matrixed organization.
• Customer-focused mindset with experience managing service operations and escalations.
• High level of integrity, accountability, and professionalism, with a pragmatic, solutions-oriented leadership style.

SUPERVISORY REQUIREMENTS:

5+ years’ experience, in supervision, leading, account management, product support, and sales engineering teams with a related product or similar.

PHYSICAL REQUIREMENTS:

A normal amount of sitting and standing, average mobility to move around an office, and ability to conduct a normal amount of work on a computer.

SALARY

The pay band for this role is between $124,542.00 and $186,813.00 annually, and your base pay will depend on your skills, qualifications, experience, and location. The base pay is a part of our total compensation package and is determined within a range of the pay band process. This offers you the opportunity to progress as you continue to grow and develop your career at Minebea Intec.

WORK AUTHORIZATION (REQUIRED)

Applicants must be legally authorized to work for any employer in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.

DISCLAIMER:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned to the employee from time to time.

The job description doesn't constitute a contract of employment and the company may exercise its employment-at-will rights at any time.

The above lists all of the essential functions, education, knowledge, skills and abilities required for this job. These are the minimum requirements; employees must also demonstrate good interpersonal skills, proper attitude and professionalism, acceptable attendance and work behaviors – at a minimum.