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Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
This posting is for multiple P&C Actuarial Analyst positions on the pricing, indications, and forecasting teams. These roles require experienced analysts to independently apply actuarial methods for accurate pricing and process improvement, mentor colleagues, provide strategic insights, and manage business risks in compliance with internal risk management policies.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position.
Experienced analyst responsible for independently applying actuarial methodologies to complete structured projects and serves as a technical subject matter expert on assigned tasks.
What you'll do:
Independently applies actuarial methodologies to complete structured projects (e.g.)
Builds tools to test and implement new methodologies that improve accuracy of actuarial analysis; utilizes model results to select new variables and refresh existing variables in a rating algorithm; analyzes results from multiple methodologies to propose reserve selections and documenting rationale).
Identifies and improves existing processes utilizing actuarial, mathematical, or statistical techniques.
Proactively resolves technical issues and identifies appropriate issues for escalation.
Assists others with troubleshooting issues.
Creates instructions and training materials for actuarial tools and processes.
Mentors new team members.
Apply business acumen to provide actionable insights that help solve business problems.
Effectively communicates insights and solutions to broad audiences including actuarial and non-actuarial stakeholders.
Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
Bachelor’s degree OR 4 years of related actuarial/business/analytical experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
2 years of actuarial or analytical business experience.
3 Casualty Actuarial Society (CAS) exams.
Experience with relevant actuarial, mathematical, and statistical techniques and approaches used to support fact-based decision-making.
Intermediate knowledge of data analysis tools, data visualization, developing analysis queries and procedures in Python, R, SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect technical insights to business problems.
What sets you apart:
Familiarity with Excel and at least one programming language or modeling software package (Python, SQL, R, SAS, etc.).
Demonstrated experience with basic actuarial pricing methodologies.
Demonstrated experience aggregating and analyzing data to solve problems.
Ability to effectively communicate insights and solutions to broad audiences including actuarial and non-actuarial stakeholders.
P&C Personal Lines pricing experience.
Familiarity and experience with industry pricing software such as Earnix.
US military experience through military service or a military spouse/domestic partner.
Compensation range: The salary range for this position is: $77,120 - $138,810.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on .
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Remote working/work at home options are available for this role.
(Stop Loss Insurance)
United States (Hybrid or Remote, depending on location)
Salary Range: $85,000–$110,000 + bonus/benefitsA growing insurance organization is seeking an Assistant Director of Policy & Implementation to lead policy issuance operations within its Stop Loss business. This is a high-impact role for someone who enjoys people leadership, compliance-driven work, and partnering cross-functionally to ensure smooth group implementations.What You’ll Do
- Lead and manage a team of Policy Issuance Specialists focused on stop loss insurance
- Oversee accurate and timely issuance of insurance policies
- Ensure producer licensing and appointment verification across jurisdictions
- Act as a key compliance partner, maintaining adherence to regulatory requirements
- Collaborate with Sales, Claims, Finance, and Client teams to support new group implementations
- Participate in product development initiatives and business analysis projects
- Identify process improvements to enhance efficiency, accuracy, and scalability
- Experience in stop loss insurance, policy issuance, or related insurance operations
- Prior people management or team leadership experience
- Strong understanding of compliance, licensing, and regulatory requirements
- Highly organized with excellent attention to detail
- Collaborative communicator comfortable working across departments
- Ability to balance operational execution with strategic initiatives
- Leadership opportunity within a stable, growing organization
- Exposure to product development and cross-functional strategy
- Competitive compensation and benefits
- Meaningful impact on operational excellence and client experience
Remote working/work at home options are available for this role.
Healthy Hens, Healthy Eggs, Heathy Planet:
At Pete & Gerry's, we were first to do it better, and are still doing it best. For nearly 30 years, we've been on a mission to produce healthy, delicious eggs and partner with family farms for meaningful impact. By raising hens outdoors as nature intended, we stay true to our roots every step of the way by keeping animal welfare, planet-friendly farming practices, and high-quality taste and nutrition at the heart of all we do, so you can always believe in what you buy.
Healthy Together
At Pete & Gerry's, we believe that when we care for each other, we all thrive. Across our farms, offices, and communities, we act as one flock - united by respect, collaboration, and a shared commitment to doing what's right. We create an environment where every person feels valued, supported, and empowered to grow, because our success depends on the wellbeing of the people who make our mission possible.
The Role at a Glance:
This position oversees the Iowa region and is fully remote. To support travel and training requirements, we strongly prefer candidates who live in Iowa.
As a key member of the farm team, the Poultry Field Technician will be responsible for day to day communications with the farmers, weekly/by-weekly onsite service visits, overall heath and performance of Pete and Gerry's owned layers and pullets, assure all standards are understood and adhered to by each farmer, be on site for any third party audits, communicating on farm bird health/egg quality/compliance deficiencies up the command chain, and assuring that necessary paperwork is in place for any bird movement.
How You'll Create Greater Impact:
In this role, you'll help deliver the highest quality product while upholding our unwavering commitment to animal welfare, food safety, and responsible farming. You'll act boldly, embrace continuous improvement, and partner with teammates and customers to deliver wins.
- Work with the farmers within the appropriate region to ensure that they know, understand, and are implementing all standards of care for free range, and pastured raised egg laying hens.
- Conduct weekly/Biweekly on-farm service visits to ensure bird health, optimum efficiency, and egg quality
- Ensure that the farmers have all documentation required by HFAC, Whole Foods Market, FDA, and USDA Organic, or any other third-party certifier.
- Communicate non-conformances to both the farmers and the Live Production Manager for swift and precise correction
- Ensure that the farmers are aware of any egg type changes, are tagging properly, and have the supplies to do so.
- Work with local veterinarians, and state officials to schedule AI surveillance testing for the sale of spent fowl.
- Assist the Live Production Manager in new farm construction projects where appropriate, or any other Pete and Gerry's related items that require assistance.
What You'll Bring to the Flock:
We are one team - united by respect and a shared commitment to doing what's right. What we do every day connects to something bigger.
You'll bring your experience, perspective, and pride in your work. We value collaboration, curiosity, and diverse viewpoints - because they make our flock stronger.
- Excellent verbal and written communications skills
- Ability to communicate information to others at all levels of the organization
- Ability to communicate, and schedule third party audits with independent auditors.
- Know, and understand the standards of care for HFAC Free Range and Pasture Raised egg production, Whole Foods Market Outdoor Access and Pasture raised, USDA Organic, and the provisions laid out in the FDA Egg Rule for SE monitoring and testing.
- Basic understanding of egg quality, and the on-farm candling process.
- Must have a valid drivers license with good driving history - subject to Background Screening and MVR review.
- Ability to accommodate a limited amount of overnight travel.
- Ability to travel regularly through the service area of Iowa - company vehicle provided
Work Schedule & Hours:
- Dayshift - Flexible hours
- Monday - Friday
- Shifts up to 8 - 12 hours per day, based on operational needs
- Flexibility required to adjust schedule as needed
Tending to our Flock:
We care for our people the same way we care for our hens - with attention, respect, and balance. Our benefits are designed to support real life and whole wellbeing.
- Medical, dental, and vision insurance
- Paid vacation
- Paid sick time
- Paid volunteer time
- 9 paid holidays
- 401(k) with 4% employer match
- Disability and life insurance
- Opportunities for advancement
- Maternity and paternity leave
- Tuition reimbursement
- Flexible Spending Account
- Footwear reimbursement for onsite employees
- Onsite employees receive free eggs weekly; remote employees receive coupons for free eggs
- Breakfast or lunch events from time to time.
- A team grounded in a shared mission: Healthy Hens, Healthy Eggs, Healthy Planet.
Equal Opportunity Statement
Pete & Gerry's Organics is an Equal Opportunity Employer. We are a community built on respect and shared purpose. Every person belongs here — because our strength comes from the diversity of people and perspectives that make us who we are.
Remote working/work at home options are available for this role.
Regional Sales Representative – Remote (USA)
$120–150K base + $30–40K bonus Manufacturing / Graphite Electrodes 50–75% travel
We’re seeking a high‑energy Regional Sales Leader to grow key accounts, develop new business, and own a strategic territory in the graphite electrodes market. This is a remote role with strong earning potential and major customer impact.
What You’ll Do
- Build and expand customer relationships
- Present and sell technical products with a value‑driven approach
- Prospect, cold call, and develop new opportunities
- Track sales activity, CRM updates, and market trends
- Coordinate with internal teams to ensure smooth delivery and communication
- Drive continuous improvement through customer feedback
What You Bring
- Proven sales success in industrial/manufacturing markets
- Strong communication, negotiation, and presentation skills
- Highly motivated, organized, and independent
- Proficiency in MS Office
- Ability to travel extensively
If you’re a driven sales professional ready to lead a territory and grow a specialized market, this role is built for you.
Place in Pittsburgh, PA
Remote working/work at home options are available for this role.
Physician Assistant (PA-C) – Post-Acute Care
Location: Must reside in Central Michigan
Compensation: $400 - $500
Job Type: Part-Time
***The schedule for this role is on weekends and includes day or night shifts.***
Launch or Grow Your Career in Post-Acute Care!
Are you a Physician Assistant (PA-C) looking for a rewarding and high-paying career with work-life balance? Whether you're an experienced provider or a recent graduate eager to learn, we provide the training, mentorship, and support you need to succeed in post-acute and skilled nursing care.
New Graduates Welcome – Training & Support Provided!
Flexible Scheduling – Achieve Work-Life Balance
Competitive Pay
At Altea Healthcare, we offer a collaborative team environment, cutting-edge technology, and ongoing education to ensure you thrive in your career.
What You’ll Do:
As a PA-C, you will be taking calls remotely for national level for CCM visits from 7am - 7pm or 7pm- 7am rotating with our other providers. These duties can be performed remotely but you must be available to take the calls when you are scheduled to work. The ideal candidate must be licensed in Michigan and complete CCM visits monthly. Typical schedule may be varied and shall include weekends, holidays, days, or evenings.
You should have experience in one of the following specialties: acute care, family health or geriatrics. Patience, problem-solving, and good communication skills are important. If you are dedicated to advancing your knowledge and clinical expertise through research and professional discourse, we would like to meet with you to share our mission, vision, values for the post-acute industry.
Your daily responsibilities include:
- Examine patients medical records
- Ordering and interpreting diagnostic tests (labs, imaging, etc.).
- Diagnosing and managing acute and chronic conditions.
- Prescribing medications and creating treatment plans.
- Collaborating with physicians, nurses, and facility staff.
- Educating patients and families on health conditions and preventive care.
- Documenting patient care accurately and efficiently.
- Oversee patients’ overall health
- Promote good health practices
- Other duties as assigned
Who Should Apply?
We welcome both experienced providers and motivated new graduates!
PA-C License (or eligibility to obtain)
All Experience Levels Welcome – Training & Mentorship Available!
Passion for geriatrics, internal medicine, or primary care
Strong team player with excellent communication skills
Self-motivated with a patient-first approach
What We Offer
- Highly Competitive Pay ($400 - $500 per day)
- Flexible Scheduling – Achieve the Work-Life Balance You Want
- Career Growth & Leadership Opportunities – Fast-Track Your Success
- Ongoing Training & Mentorship – Support for New Grads & Experienced Providers
Take the Next Step in Your Career!
Don’t miss this opportunity to join a top-tier healthcare team, receive excellent pay, and make a lasting impact in post-acute care.
Apply Today & Secure Your Spot!
Remote working/work at home options are available for this role.
Physician Assistant (PA-C) – Post-Acute Care
Location: Must reside in Central Michigan
Compensation: $80,000 - $110,000 per year
Job Type: Full-time
Launch or Grow Your Career in Post-Acute Care!
Are you a Physician Assistant (PA-C) looking for a rewarding and high-paying career with work-life balance? Whether you're an experienced provider or a recent graduate eager to learn, we provide the training, mentorship, and support you need to succeed in post-acute and skilled nursing care.
New Graduates Welcome – Training & Support Provided!
Flexible Scheduling – Achieve Work-Life Balance
Competitive Pay
At Altea Healthcare, we offer a collaborative team environment, cutting-edge technology, and ongoing education to ensure you thrive in your career.
What You’ll Do:
As a PA-C, you will be taking calls remotely for national level for CCM visits from 7 pm-7am rotating with our other providers. These duties can be performed remotely but you must be available to take the calls when you are scheduled to work. The ideal candidate must be licensed in Michigan and complete CCM visits monthly. Typical schedule may be varied and shall include weekdays, holidays, and evenings.
You should have experience in one of the following specialties: acute care, family health or geriatrics. Patience, problem-solving, and good communication skills are important. If you are dedicated to advancing your knowledge and clinical expertise through research and professional discourse, we would like to meet with you to share our mission, vision, values for the post-acute industry.
Your daily responsibilities include:
- Examine patients medical records
- Ordering and interpreting diagnostic tests (labs, imaging, etc.).
- Diagnosing and managing acute and chronic conditions.
- Prescribing medications and creating treatment plans.
- Collaborating with physicians, nurses, and facility staff.
- Educating patients and families on health conditions and preventive care.
- Documenting patient care accurately and efficiently.
- Oversee patients’ overall health
- Promote good health practices
- Other duties as assigned
Who Should Apply?
We welcome both experienced providers and motivated new graduates!
PA-C License (or eligibility to obtain)
All Experience Levels Welcome – Training & Mentorship Available!
Passion for geriatrics, internal medicine, or primary care
Strong team player with excellent communication skills
Self-motivated with a patient-first approach
What We Offer
- Highly Competitive Pay ($80,000 - $110,000 per year)
- Flexible Scheduling – Achieve the Work-Life Balance You Want
- Career Growth & Leadership Opportunities – Fast-Track Your Success
- Ongoing Training & Mentorship – Support for New Grads & Experienced Providers
Take the Next Step in Your Career!
Don’t miss this opportunity to join a top-tier healthcare team, receive excellent pay, and make a lasting impact in post-acute care.
Apply Today & Secure Your Spot!
Remote working/work at home options are available for this role.
Physician Assistant (PA-C) – Post-Acute Care
Location: Iowa, Indiana, Illinois, Ohio, Florida, Tennessee, and Michigan
Compensation: $80,000 - $110,000 per year
Job Type: Full-Time
***An active Physician Assistant (PA-C) license in the state of Iowa is required prior to the start date.***
Launch or Grow Your Career in Post-Acute Care!
Are you a Physician Assistant (PA-C) looking for a rewarding and high-paying career with work-life balance? Whether you're an experienced provider or a recent graduate eager to learn, we provide the training, mentorship, and support you need to succeed in post-acute and skilled nursing care.
New Graduates Welcome – Training & Support Provided!
Flexible Scheduling – Achieve Work-Life Balance
Competitive Pay
At Altea Healthcare, we offer a collaborative team environment, cutting-edge technology, and ongoing education to ensure you thrive in your career.
What You’ll Do:
As a PA-C, you will be taking calls remotely for national level for CCM visits from 7pm - 7am or 7am - 7pm rotating with our other providers. These duties can be performed remotely but you must be available to take the calls when you are scheduled to work. The ideal candidate will be licensed in Iowa and willing to obtain licensure in Indiana, Illinois, Ohio, Florida, Tennessee, and Michigan to complete CCM visits monthly. Typical schedule may be varied and shall include weekends, holidays, and evenings.
You should have experience in one of the following specialties: acute care, family health or geriatrics. Patience, problem-solving, and good communication skills are important. If you are dedicated to advancing your knowledge and clinical expertise through research and professional discourse, we would like to meet with you to share our mission, vision, values for the post-acute industry.
Your daily responsibilities include:
- Examine patients medical records
- Ordering and interpreting diagnostic tests (labs, imaging, etc.).
- Diagnosing and managing acute and chronic conditions.
- Prescribing medications and creating treatment plans.
- Collaborating with physicians, nurses, and facility staff.
- Educating patients and families on health conditions and preventive care.
- Documenting patient care accurately and efficiently.
- Oversee patients’ overall health
- Promote good health practices
- Other duties as assigned
Who Should Apply?
We welcome both experienced providers and motivated new graduates!
PA-C License (or eligibility to obtain)
All Experience Levels Welcome – Training & Mentorship Available!
Passion for geriatrics, internal medicine, or primary care
Strong team player with excellent communication skills
Self-motivated with a patient-first approach
What We Offer
- Highly Competitive Pay ($80,000 - $110,000 per year)
- Flexible Scheduling – Achieve the Work-Life Balance You Want
- Career Growth & Leadership Opportunities – Fast-Track Your Success
- Ongoing Training & Mentorship – Support for New Grads & Experienced Providers
Take the Next Step in Your Career!
Don’t miss this opportunity to join a top-tier healthcare team, receive excellent pay, and make a lasting impact in post-acute care.
Apply Today & Secure Your Spot!
Remote working/work at home options are available for this role.
Physician Assistant (PA-C) – Post-Acute Care
Location: Iowa, Indiana, Illinois, Ohio, Florida, Tennessee, and Michigan
Compensation: $475 - $600 per day
Job Type: Part-Time
***An active Physician Assistant (PA-C) license in the state of Iowa is required prior to the start date.***
Launch or Grow Your Career in Post-Acute Care!
Are you a Physician Assistant (PA-C) looking for a rewarding and high-paying career with work-life balance? Whether you're an experienced provider or a recent graduate eager to learn, we provide the training, mentorship, and support you need to succeed in post-acute and skilled nursing care.
New Graduates Welcome – Training & Support Provided!
Flexible Scheduling – Achieve Work-Life Balance
Competitive Pay
At Altea Healthcare, we offer a collaborative team environment, cutting-edge technology, and ongoing education to ensure you thrive in your career.
What You’ll Do:
As a PA-C, you will be taking calls remotely for national level for CCM visits from 7pm - 7am or 7am - 7pm rotating with our other providers. These duties can be performed remotely but you must be available to take the calls when you are scheduled to work. The ideal candidate will be licensed in Iowa and willing to obtain licensure in Indiana, Illinois, Ohio, Florida, Tennessee, and Michigan to complete CCM visits monthly. Typical schedule may be varied and shall include weekends, holidays, and evenings.
You should have experience in one of the following specialties: acute care, family health or geriatrics. Patience, problem-solving, and good communication skills are important. If you are dedicated to advancing your knowledge and clinical expertise through research and professional discourse, we would like to meet with you to share our mission, vision, values for the post-acute industry.
Your daily responsibilities include:
- Examine patients medical records
- Ordering and interpreting diagnostic tests (labs, imaging, etc.).
- Diagnosing and managing acute and chronic conditions.
- Prescribing medications and creating treatment plans.
- Collaborating with physicians, nurses, and facility staff.
- Educating patients and families on health conditions and preventive care.
- Documenting patient care accurately and efficiently.
- Oversee patients’ overall health
- Promote good health practices
- Other duties as assigned
Who Should Apply?
We welcome both experienced providers and motivated new graduates!
PA-C License (or eligibility to obtain)
All Experience Levels Welcome – Training & Mentorship Available!
Passion for geriatrics, internal medicine, or primary care
Strong team player with excellent communication skills
Self-motivated with a patient-first approach
What We Offer
- Highly Competitive Pay ($475 - $600 per day)
- Flexible Scheduling – Achieve the Work-Life Balance You Want
- Career Growth & Leadership Opportunities – Fast-Track Your Success
- Ongoing Training & Mentorship – Support for New Grads & Experienced Providers
Take the Next Step in Your Career!
Don’t miss this opportunity to join a top-tier healthcare team, receive excellent pay, and make a lasting impact in post-acute care.
Apply Today & Secure Your Spot!
Remote working/work at home options are available for this role.
Physician Assistant (PA-C) – Post-Acute Care
Location: Must reside in Michigan
Compensation: $400 - $500
Job Type: Part-Time
Launch or Grow Your Career in Post-Acute Care!
Are you a Physician Assistant (PA-C) looking for a rewarding and high-paying career with work-life balance? Whether you're an experienced provider or a recent graduate eager to learn, we provide the training, mentorship, and support you need to succeed in post-acute and skilled nursing care.
New Graduates Welcome – Training & Support Provided!
Flexible Scheduling – Achieve Work-Life Balance
Competitive Pay
At Altea Healthcare, we offer a collaborative team environment, cutting-edge technology, and ongoing education to ensure you thrive in your career.
What You’ll Do:
As a PA-C, you will be taking calls remotely for national level for CCM visits from 7pm- 7am rotating with our other providers. These duties can be performed remotely but you must be available to take the calls when you are scheduled to work. The ideal candidate must be licensed in Michigan and complete CCM visits monthly. Typical schedule may be varied and shall include weekdays, holidays, and evenings.
You should have experience in one of the following specialties: acute care, family health or geriatrics. Patience, problem-solving, and good communication skills are important. If you are dedicated to advancing your knowledge and clinical expertise through research and professional discourse, we would like to meet with you to share our mission, vision, values for the post-acute industry.
Your daily responsibilities include:
- Examine patients medical records
- Ordering and interpreting diagnostic tests (labs, imaging, etc.).
- Diagnosing and managing acute and chronic conditions.
- Prescribing medications and creating treatment plans.
- Collaborating with physicians, nurses, and facility staff.
- Educating patients and families on health conditions and preventive care.
- Documenting patient care accurately and efficiently.
- Oversee patients’ overall health
- Promote good health practices
- Other duties as assigned
Who Should Apply?
We welcome both experienced providers and motivated new graduates!
PA-C License (or eligibility to obtain)
All Experience Levels Welcome – Training & Mentorship Available!
Passion for geriatrics, internal medicine, or primary care
Strong team player with excellent communication skills
Self-motivated with a patient-first approach
What We Offer
- Highly Competitive Pay ($400 - $500 per day)
- Flexible Scheduling – Achieve the Work-Life Balance You Want
- Career Growth & Leadership Opportunities – Fast-Track Your Success
- Ongoing Training & Mentorship – Support for New Grads & Experienced Providers
Take the Next Step in Your Career!
Don’t miss this opportunity to join a top-tier healthcare team, receive excellent pay, and make a lasting impact in post-acute care.
Apply Today & Secure Your Spot!
Remote working/work at home options are available for this role.
As a VP, Client Success working remotely or at our principal place of business in Austin, Texas, you’ll be a part of bringing humanity to business.
#ExperienceTTEC What You’ll be Doing Reporting to the Technology, Media, & Communications (TMC) Portfolio Leader, this experienced executive will lead a specialized client portfolio across technology clients representing the TTEC Engage solution set.
The VP will nurture relationships with our clients to grow a profitable book of business leveraging your passion for – and in depth understanding of the modern customer experience landscape, deep expertise in operational excellence, and building client relationships.
As a client success executive, you should stay up to date on market trends impacting your clients’ industries and work to understand and anticipate their business needs to position TTEC as a value-add strategic partner to best support their objectives.
To be successful in this role, you will ensure alignment between our organization's objectives and each client's needs to maintain and deliver profitable growth in your portfolio.
You will be responsible for orchestrating TTEC teams and individuals from marketing, sales, offers and solutioning, and delivery to successfully serve clients and grow your book of business profitably.
During a Typical Day, You’ll Act as a visionary for your client portfolio with an in-depth understanding of CX delivery and technology-enabled solutions.
Have full P&L responsibility and for meeting/exceeding annual financial goals while making progress on longer-term financial performance.
Lead the development of the short and long-term business strategy to include expanded digitized offerings, geo expansion and solutions that align with your clients’ business needs and market trends.
Work hand in hand with offering, solutioning and delivery teams to deliver on the strategies.
Review existing client relationships to ensure best practices are in place for client management, retention, and to position us for growth Create strategy for business growth and oversight of current business within the portfolio including achieving the businesses goals for sales, business development, and delivery across TTEC Engage Build and sustain internal and external relationships and have the stature and credibility to interface at senior levels.
Collaborate closely with other client portfolio leaders to share best practices, identify synergies and business opportunities that will benefit our clients and the company growth and financial performance.
What You Bring to the Role 15 years of business leadership experience, preferably in the customer experience industry In depth knowledge of customer experience with enterprise level technology industry clients Combine vision, strategy and tactics to systematically grow the organization and customer development goals through creativity, ethical behavior and business builder techniques.
Sophisticated understanding of the sales process, contact center operations, and financial metrics of successful service delivery while bringing a proven approach for how to optimize a large scale, distributed environment.
A problem solver with demonstrated success influencing, managing and being part of matrix organizations.
Accustomed to serving large / complex Fortune 500 clients in an extremely fast-paced environment Someone who galvanizes the team, excites the masses about one’s vision / operational plan, and balances being a take-charge leader with having a collaborative approach COMPENSATION & BENEFITS The anticipated starting salary range for individuals expressing interest in this position is $170,000-$210,000.
This position is eligible to participate in a sales incentive program.
Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.
Benefits available to eligible employees include the following: Medical, dental, and vision Tax-advantaged health care accounts Financial and income protection benefits Paid time off (PTO) and wellness time off About TTEC For nearly 40 years and counting, we've combined service design, strategic consulting, technology platforms and operations excellence to deliver experiences that captivate customers and dramatically improve the bottom line.
We help companies reduce customer effort, enable contact center employees, and continuously optimize business outcomes through digital CX transformation.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.
We strive to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength because it enables us to view things from different vantage points and every individual to bring value to the table in their own unique way.
But don't take our word for it, check out some of the diversity and women in leadership awards on .
Remote working/work at home options are available for this role.
