Engineering Structures Impact Factor Jobs in North Highlands, CA

NEW RECRUITMENT AND RETENTION INCENTIVES! Air and Marine Operations (AMO), a component of U.S.

Customs and Border Protection (CBP) offers those with Merchant Mariner Credentials the exceptional opportunity of a career in law enforcement working with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission protecting America.

If you're looking for an exciting and rewarding job that also provides great pay, benefits, and job stability, now is the time to make your move: become a Marine Interdiction Agent .

AMO is actively seeking applicants to fill full-time security-based positions with the nation's largest law enforcement organization charged with maintaining the security of our national borders while facilitating lawful international travel and trade.

DON'T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW! Salary and Benefits Begin your career as a Marine Interdiction Agent (MIA) and make up to $73,939–$96,116 per year based on your qualifications for the GS-11 grade level and possible extra compensation based on your duty location.

Recruitment Incentive: New hires that are eligible may receive a one-time Recruitment Incentive payout of $10,000 after completing Federal Law Enforcement Training Academy (FLETC) (1 year service agreement will need to be completed) (Recruitment Incentive is only available to new Federal employees as described in 5 CFR 575.102.

Eligibility will be determined by Human Resources.) Example annual compensation for the first three years at our CAMB and subordinates new-hire locations (RUS LEAP 25% Retention Incentive).

GS-11 1st year annual pay
- $102,424 GS-12 2nd or 3rd year annual pay
- $132,931 GS-13 3rd year of annual pay
- $158,075 Example annual compensation for the first three years at our Key West, Key Largo, and Marathon, FL new-hire locations (Locality Salary Table LEAP 25% Retention Incentive) GS-11 1st year annual pay
- $108,431 GS-12 2nd or 3rd year annual pay
- $141,575 GS-13 3rd year of annual pay
- $168,352 Example annual compensation for the first three years at our Long Beach, CA new-hire locations (Locality Salary Table LEAP 25% Retention Incentive) GS-11 1st year annual pay
- $107,749 GS-12 2nd or 3rd year annual pay
- $154,974 GS-13 3rd year of annual pay
- $184,285 This career ladder position has a grade level progression of GS-11, GS-12 and GS-13.

You may be eligible for a promotion to the next higher grade level automatically (without re-applying) once you complete 52-weeks at each grade level (with supervisor approval) and any additional training, licensing, and certification requirements.

Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering.

Recruitment Incentive (RI): Upon Entrance on Duty (EOD), you may be eligible to receive a Recruitment Incentive LEAP: Law Enforcement Availability Pay (25% Everyone) RI: Retention Incentive (25% for Caribbean Air and Marine Branch (CAMB) Locations, Key Largo, FL, Key West, FL, Marathon, FL and Long Beach, CA)
*Retention Incentive is contingent on eligibility.

Eligibility will be determined by Human Resources Duty Locations A duty location will be offered after successful completion of the pre-employment process.

The duty location listed in the final offer letter may include any geographic location within the Southwest Region, Southeast Region or Caribbean Air and Marine Branch.

Note: Your opportunity for final selection is increased based on your flexibility to Enter on Duty at priority duty location.

Current possible duty locations include: Southeast Region: Fort Lauderdale, Miami and Marathon, FL and CAMB: Fajardo, Mayaguez, Ponce, and San Juan PR; and Saint Thomas, VI Northern Region: Bellingham, WA Limited Duty Locations as of – 1 2/1/2025 Applying to this JOA does not guarantee any of the locations listed below will still be available once you've completed the pre-employment process.

Locations are offered based on the current needs of the service at that time.

Northern Region: Port Huron, MI Southeast Region: Houma, LA Southwest Region: San Diego, CA Duties and Responsibilities As a Marine Interdiction Agent, you will perform marine-based law enforcement operations for the detection, prevention, interdiction, and apprehension of terrorists, terrorist weapons, and other contraband and persons from illegally entering or attacking the United States.

Typical duties may include: Monitoring behavior patterns and activities of suspect persons, vehicles, or vessels believed to be engaged in illegal activities.

Interpreting radar data to calculate appropriate intercept while tracking vessels and people to a successful interdiction.

Searching persons, vessels, baggage, and cargo for contraband or weapons incidental to detention or arrest.

Collecting, refining, and analyzing strategic and tactical intelligence.

Qualifications This GS-11 grade level position has a selective factor: As a minimum qualification requirement all candidates must have a qualifying Merchant Mariner Credential.

See the U.S.

Coast Guard Issued Merchant Mariner Credentials (MMC) section that is listed below for qualifying capacities.

You qualify for the GS-11 grade level if you possess one (1) year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Independently applying advanced skill in controlling/commanding law enforcement scenes to include conducting searches, making arrests, processing arrests and seizure of evidence and property.

Conducting investigative inquiries using various techniques, examining files and records, physical and documentary evidence to identify logical conclusions.

Utilizing cameras and other electronic high-tech surveillance equipment to gather evidence, collect, evaluate, and then preserve that physical and documentary evidence.

Highly skilled in writing comprehensive arrest, criminal and incident reports.

Assisting government or state attorneys in preparation for court cases or grand juries, testifies as a law enforcement officer in court proceedings, and administrative forums.

Considerable experience applying arrest authorities and constitutional law in various alleged criminal situations, or knowledge and experience of CBP laws, regulations, policies, legal precedent.

OR GS-11 Education Substitution for experience: A Ph.D.

or equivalent doctoral degree, three (3) full years of progressively higher-level graduate education leading to such a degree, or LL.M.

OR Combining Experience and Education: A combination of successfully completed post-bachelors' education (above) and experience.

This will be calculated using your resume and unofficial transcripts submitted with your application.

AND U.S.

Coast Guard Issued Merchant Mariner Credentials (MMC): You must submit a valid, legible copy of your Merchant Mariner Credential at time of application.

Your copies must include the expiration and capacity pages of your MMC.

Qualifying Capacities are Operator of Uninspected Passenger Vessel (OUPV), Mate of 200 gross tons or greater (Inland, Great Lakes, Near Coastal or Oceans), Chief Mate, Second Mate, and Third Mate Unlimited Oceans or Master of 25 GRT or greater (Inland, Great Lakes, Near Coastal or Oceans) OR An Accepted MMLD Application: You must submit proof an accepted MMLD application, for a MMC with a qualifying capacity, and a credential status that is in a positive standing.

It cannot be pending additional information for MMLD application process.

You must have your Official MMC Credential in hand at the time of scheduling and at assessment appointment.

NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible.

Please see the "Required Documents" section below for additional resume requirements.

Other Requirements Citizenship : You must be a U.S.

Citizen to apply for this position.

Residency : You must have had primary U.S.

residency (includes protectorates as declared under international law) for at least three of the last five years.

Age Requirement: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions.

Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03.

The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C.

8336(c) or Title 5 U.S.C.

8412(d).

AGE WAIVER: Creditable law enforcement officer service
- Covered by Title 5 U.S.C.

8336(c) or Title 5 U.S.C.

8412(d), or creditable service covered by Title 5 U.S.C.

8401(36) (as a Customs and Border Protection Officer) on or after July 6, 2008, may be applied toward the maximum age requirement.

This age restriction may not apply if you are currently serving in a federal civilian (not military) law enforcement position covered by Title 5 U.S.C.

8336(c) or Title 5 U.S.C.

8412(d).

Veterans' Preference Eligibility
- To ensure compliance with statutes pertaining to the appointment of preference eligible veterans as determined by the Merit Systems Protection Board in its decision Isabella v.

Dept of State, the maximum age for original appointment articulated above shall not apply to the hiring of individuals entitled to veterans' preference eligibility under 5 U.S.C.

3312.

You must submit proof of Veteran's Preference (DD-214 Member 4 Copy) at the time of application.

Training : This position has a training requirement.

You may be required to successfully complete the training requirement as a condition of employment.

Failure to successfully complete the required course(s) of training in accordance with CBP standards and policies will result in placement into either a former or different position, demotion, or separation as determined by management and appropriate procedures.

Travel Required: You may be expected to travel for this position based on operational needs.

How to Apply Click the Apply button on this site.

You will be linked to the CBP Talent Network registration page.

For Position of Interest select Air and Marine Operations (Marine Interdiction Agent (MIA)), then complete the pre-screening questions.

You'll then receive a link(s) to the MIA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application.

Be certain to review ALL details of the job opening announcement and follow all instructions in the application process.

As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with AMO and CBP.

At Powerback, we're on a mission to improve lives. As the leader in physical, occupational, speech, and respiratory therapies, we help older adults stay active and thrive while providing essential therapy for children at home and in school.

With over 38 years of trusted service, our reach spans skilled nursing centers, assisted and independent living facilities, outpatient clinics, and home-based care. We're proud to deliver personalized care exactly where and when it's needed most.

Join an industry-leading team that restores hope and makes a lasting impact. If you're passionate about making a meaningful difference and want to be part of the future of rehabilitation and wellness, Powerback is the place for you.

Why Powerback?

• Benefits: We offer Medical, Dental, and Vision plans to Full-Time team members. We offer Dental and Vision to Part-Time team members.
• Paid Time Off: We offer generous paid time off to Full-Time and Part-Time team members.
• Support for New Grads: Our Powerback Clinical Mentorship Program kicks off on day one, helping you learn from the best in the field.
• Continuing Education: Keep growing with free CEUs through Medbridge.
• H-1B Visa & Relocation Assistance: We support Visa or Green Card sponsorships, plus our Journey Travel Program lets you work across the U.S. with the security of a full-time role.
• Perks at Powerback: Enjoy exclusive discounts on Wireless/TV, Home/Auto/Renters and Pet Insurance, Childcare, Eldercare, and more. Earn rewards through our PowerZone Employee Recognition Program, and expand your expertise with our Clinicians in Action professional development program.

• 9 am - 5 pm PST up to 40 hours per week telehealth
• Adult 70% / pediatric 30% mix 100% outpatient
• Intake appointments 30 - 45 minutes follow-ups 15 - 30 minutes
• Telemedicine or virtual care experience preferred
• Provider schedules own appointments
• Ongoing psychiatric care for anxiety depression ADD
• Therapy and pharmacotherapy treatment approach
• Child/adolescent psychiatry preferred but not required
• We negotiate better pay and deposit it weekly
• We arrange complimentary housing and travel and comprehensive malpractice coverage
• We simplify the credentialing and privileging process
• Access to online portal for assignment details and time entry
• Your specialized recruiter takes care of every detail

From $185.00 to $220.00 Hourly
Ranges shown should be used as an estimate and are affected by many factors including the critical need of the position, your overall experience and qualifications, and other considerations. Rates shown are all-inclusive and combine an hourly base pay with other potential earnings like overtime, call, and holiday pay. Please contact your consultant for details.
CompHealth JOB-

CompHealth started in 1979 with the idea of connecting top healthcare providers to the communities who need them and has since become the industry leader in healthcare staffing. Connecting with each person?s unique story in order to find them the right job for their lifestyle is what makes us different. And with 1,000 employees in offices across the nation, we have the team in place to ensure that every provider and facility staff recruiter receives the excellent customer service we?ve offered for nearly forty years. Learn more at so we can find the job that?s just right for you.

• Monday through Friday scheduling -- 8am - 5pm PST
• Clinical evaluations for non-urgent issues
• Sports medicine and musculoskeletal focus
• Primary care physician referrals accepted
• Ability to order imaging and labs
• Can refer to in-person orthopedic evaluation when needed
• We negotiate better pay and deposit it weekly
• We arrange complimentary housing and travel and comprehensive malpractice coverage
• We simplify the credentialing and privileging process
• Access to online portal for assignment details and time entry
• Your specialized recruiter takes care of every detail

From $175.00 to $250.00 Hourly
Ranges shown should be used as an estimate and are affected by many factors including the critical need of the position, your overall experience and qualifications, and other considerations. Rates shown are all-inclusive and combine an hourly base pay with other potential earnings like overtime, call, and holiday pay. Please contact your consultant for details.
CompHealth JOB-

CompHealth started in 1979 with the idea of connecting top healthcare providers to the communities who need them and has since become the industry leader in healthcare staffing. Connecting with each person?s unique story in order to find them the right job for their lifestyle is what makes us different. And with 1,000 employees in offices across the nation, we have the team in place to ensure that every provider and facility staff recruiter receives the excellent customer service we?ve offered for nearly forty years. Learn more at so we can find the job that?s just right for you.

• M-F 10‘s and 12‘s
• Varies per day
• Pediatric anesthesia cases
• Board certification required
• We negotiate better pay and deposit it weekly
• We arrange complimentary housing and travel and comprehensive malpractice coverage
• We simplify the credentialing and privileging process
• Access to online portal for assignment details and time entry
• Your specialized recruiter takes care of every detail

From $350.00 to $450.00 Hourly
Ranges shown should be used as an estimate and are affected by many factors including the critical need of the position, your overall experience and qualifications, and other considerations. Rates shown are all-inclusive and combine an hourly base pay with other potential earnings like overtime, call, and holiday pay. Please contact your consultant for details.
CompHealth JOB-

CompHealth started in 1979 with the idea of connecting top healthcare providers to the communities who need them and has since become the industry leader in healthcare staffing. Connecting with each person?s unique story in order to find them the right job for their lifestyle is what makes us different. And with 1,000 employees in offices across the nation, we have the team in place to ensure that every provider and facility staff recruiter receives the excellent customer service we?ve offered for nearly forty years. Learn more at so we can find the job that?s just right for you.

Develop creative sales strategy to contact prospects to create opportunities to sell products and increase revenue

Cultivate and develop strong business relationships with customers and prospective customers

Represents eyewear line of business to customer base in all sales-oriented activities

Works independently, while leveraging appropriate partners, team, and colleagues to exceed quota targets while achieving balanced product line results

Apply innovative ideas, approaches, and all product solutions to customer's business problems by understanding the customers' business and their business requirements

Maintain current working knowledge on existing and new products and services and other general information to ensure accurate information is provided

Identify and communicate future customer requirements and feedback to the appropriate VSP divisions

Act as liaison between various VSP departments and customers to ensure service levels and expectations are met

Collaborate with marketing and product development to address customers' needs and analyze market data

Utilize sales automation system to make inquiries, maintain records and prepare reports

Job Specifications

Typically has the following skills or abilities:

Bachelor's Degree in Business or related field, or equivalent experience

Three plus years of sales experience, with demonstrated account management, servicing, negotiation, and established customer relationships

Results-driven achiever with exemplary planning and organizational skills, along with a high degree of detail orientation

Demonstrated track record meeting sales/revenue goals with small to medium account responsibility

Excellent written and verbal communication and presentation skills

Demonstrated track record in developing business to business relationships

Highly adaptable, positive, resilient, patient risk-taker who is open to new ideas

Resourceful team player who excels at building trusting relationships with customers and colleagues

Innovative problem-solver who can generate workable solutions and resolve problems

Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent sales opportunities

Exceptional listener and communicator who effectively conveys information verbally and in writing

Highly motivated self-starter who takes initiative with minimal supervision

Excellent written and verbal communication and presentation skills

Must travel more than 50% of the time

Clean driving record

Must reside within territory

Preferred industry experience

Ability to achieve and maintain any applicable agent licensing requirements for any state(s) within assigned sales territory

#LI-MARCHON

#LI-DNI

Compensation range for the role is listed below. Applicable salary ranges may differ across markets.Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please click here.

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.

Notice to Candidates: Fraud Alert - Fake Job Opportunity Solicitations Used to Collect Fees/Personal Information.

We have been made aware that fake job opportunities are being offered by individuals posing as VSP Vision and affiliate recruiters.Click hereto learn about our application process and what to watch for regarding false job opportunities.

As a regular part of doing business,VSPVision ("VSP")collects many different types ofpersonal information, including protected health information, about ouraudiences, includingmembers, doctors,clients, brokers, business partners,andemployees. VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies.

At VSP Vision,we'reon a mission to help people see every possibility-and we do that through our strategic business pillars that work together to connectnearly90million patientsand their health data to network doctors in a variety of settings across the globe.

As theTreasuryIntern,you'llhave the unique opportunity to partner withTreasuryexperts and support a dynamic team across its primary functions.You'llhave the unique opportunity to gain a broad range of experience in the many elements that contribute to the daily operations of a multi-faceted enterpriseand developcritical businesscompetencies through various tasks. During this internship, you mayassistwith the following duties:

• Assistwith bank account reconciliations and reporting

• Participate/observein meetings with external banks and financial institutions

• Assistwith the bank account management, including administration of bank account authorities and signatories, documenting and tracking bank accounts by institution and entity,completingand updating banking documents, and ensuring proper documentation is in place

• Contribute to the implementation of a bank account management system,assistingwith system setup and ensuring data integrity

• Support the implementation of a bank fee analysis system, including gathering and organizing bank fee data, andidentifyingopportunities for cost savings

• Contribute to the preparation of treasury reports and presentations for senior management

• Help with various ad-hoc treasury/cash management and finance projects as needed

• Participate in process improvements andoptimizetreasury operations

Preferred Skills:

• Strong interest in corporate finance and treasury functions

• Excellent analytical skills and attention to detail

Qualities of the ideal candidate:

• Strongproficiencyin Microsoft Excel and other MS Office applications

• Ability to work independently at times with some direction and manage multiple tasks in a fast-paced environment

• Strong communicationand interpersonal skills

• Ability tomaintainconfidentiality anddemonstrateprofessionalism

Job-Related Requirements:

• Facilities to work remotely, including private or semi-private workspace

• Access to high-speed internet

• Technology will be provided

Education Level:3rdor 4thyear college

Degree Target:Finance, Accounting, Business Administration

Program Dates: June1stto Aug7th(You must be able to work the full 10 weeks)

#LI-VISIONCARE

Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law.

Salary Ranges: $20.00 - $28.50

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.

Notice to Candidates: Fraud Alert - Fake Job Opportunity Solicitations Used to Collect Fees/Personal Information.

We have been made aware that fake job opportunities are being offered by individuals posing as VSP Vision and affiliate recruiters.Click hereto learn about our application process and what to watch for regarding false job opportunities.

As a regular part of doing business,VSPVision ("VSP")collects many different types ofpersonal information, including protected health information, about ouraudiences, includingmembers, doctors,clients, brokers, business partners,andemployees. VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies.

Provide direction to the team on a daily basis

Collaborate with leadership to monitor and communicate key performance indicators and to understand the reasons behind the performance.

Actively analyze trends to find business opportunities and risks in order to optimize business outcomes.

Collaborate with the Enterprise Analytics team to ensure the business analytics team's processes and practices align with Enterprise standards and the Enterprise Analytics Strategy.

Guide the appropriate use of analytical concepts and statistical techniques: creation of hypotheses, test/experiment design, data analysis, summarization of findings, and delivery of actionable recommendations for business units

Provide end users with accurate, actionable and insightful information

Identify opportunities to generate and collect new data to improve insights

Leverage experience in data querying to ensure integrity and quality of the team's work

Guide the creation of effective data visualizations to tell a story - expose patterns, trends, opportunities and risks

Champion effective data governance within the business unit to improve data integrity, quality and understanding

Drive transformational change and analytics aptitude among leaders and users within the business unit to empower a more informed and effective business

Apply knowledge of data modeling techniques to enable self-service analytics and to balance the scope of the models against response times

Engage in planning to meet daily, quarterly, operational goals; plan and execute department level projects

Determine and develop best practices in relation to business procedures

Assure effective communications are maintained within and beyond the team; where appropriate involve senior level management and employees in plans, and advise on progress towards meeting goals

Job Specifications

Typically has the following skills or abilities:

Bachelor's degree in related field or equivalent experience

Minimum of 3 years of management experience with responsibilities for hiring, training, assigning work and managing performance of direct reports

Excellent leadership and visionary abilities

Ensures the appropriate use of descriptive statistical techniques to solve business problems

Approaches business challenges with creativity and an understanding of data to design analytical approaches that answer core business questions.

Preferably able to understand the use of predictive modeling and machine learning and to identify business problems where those can be applied

Regularly exercises discretion and independent judgment in the performance of his/her job duties

Working Conditions

The working environment is generally favorable lighting and temperature is adequate, and there are no hazardous or unpleasant conditions caused by noise, dust etc.

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job grade.

#LI-VISIONCARE

Compensation range for the role is listed below. Applicable salary ranges may differ across markets.Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please click here.

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.

Notice to Candidates: Fraud Alert - Fake Job Opportunity Solicitations Used to Collect Fees/Personal Information.

We have been made aware that fake job opportunities are being offered by individuals posing as VSP Vision and affiliate recruiters.Click hereto learn about our application process and what to watch for regarding false job opportunities.

As a regular part of doing business,VSPVision ("VSP")collects many different types ofpersonal information, including protected health information, about ouraudiences, includingmembers, doctors,clients, brokers, business partners,andemployees. VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies.

Manage business analysts working on the enterprise-wide corporate projects and strategic initiatives to ensure quality is delivered at highest standards.

Allocate staff to align with business priorities, and staff skill/development.

Support project issues/resolution efforts including understanding and analyzing critical project issues as needed.

Support the standardization efforts for platforms across sales, marketing, and customer service processes across the enterprise.

Manage internal resources to ensure business needs are clearly understood then delivered as agreed for automated solutions. Similarly, manage expectations regarding the agreements for meeting the business needs.

Educate business partners regarding applicable sales, service and marketing technology, functions and processes that are available and practical to assist in achieving their business goals.

Coordinate with other units/departments to facilitate special requests, resolve workflow issues, production issues and escalated customer inquiries.

Assure effective communications are maintained within Business Enablement and externally.

Act as a subject matter expert for operational processes in a sales and service environment.

Establish effective relationships with direct reports and maintain/improve employee satisfaction as defined through company measurements including upward evaluation, employee satisfaction survey, retention, etc.

Manage interactions with outside vendors for maintenance and services.

Job Specifications

Typically has the following skills or abilities:

Bachelor's degree in related field or equivalent experience

Minimum of 3 years of management experience with responsibilities for hiring, training, assigning work and managing performance of direct reports

Previous experience in a fast-paced customer service or sales environment

Demonstrated ability to provide services and support for complex systems or issues

Excellent interpersonal skills to facilitate, educate and build strong business partner relationships

Ability to communicate to all levels of the company

Strong organizational and project management skills

Proficient with spreadsheet and word processing applications; ability to work with a variety of system applications.

Ability to analyze work processes and make recommendations to improve department efficiency

Excellent problem solving and analytical skills

Excellent verbal and written communication skills, including the ability to present technical information in a user-friendly format

Preferred experience with road mapping

Working Conditions

The working environment is generally favorable, lighting and temperature is adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc.

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job grade.

Compensation range for the role is listed below. Applicable salary ranges may differ across markets.Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please click here.

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.

Notice to Candidates: Fraud Alert - Fake Job Opportunity Solicitations Used to Collect Fees/Personal Information.

We have been made aware that fake job opportunities are being offered by individuals posing as VSP Vision and affiliate recruiters.Click hereto learn about our application process and what to watch for regarding false job opportunities.

As a regular part of doing business,VSPVision ("VSP")collects many different types ofpersonal information, including protected health information, about ouraudiences, includingmembers, doctors,clients, brokers, business partners,andemployees. VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies.

Job Description:

• 
  
  
• Deliver comprehensive, multi-disciplinary, multi-line customer onboarding experience and oversight, including project coordination across key PMA disciplines
  
  
• Understand and comply with all excess and unbundled carrier guidelines; ensure timely and appropriate carrier engagement and communication protocols are adhered to in accordance with carrier service agreements
  
  
• Execute key program objectives throughout the client engagement; develop and implement short and long-range customer objectives consistent with client business goals and expectations
  
  
• Deliver consultative risk management services across all client and program types to solution for non-standard inquiries, including, but not limited to data management, program oversight, and strategic program direction
  
  
• Serve as a complete subject matter expert on all PMA products and services while maintaining a deep understanding of operational implications of the services provided
  
  
• Maintain deep understanding of services sold on each program and implement comprehensive procedures to control and prevent service creep
  
  
• In partnership with TPA sales and TPA claims timely identify and develop customer solutions to support renewals and demonstrate PMAMC value proposition throughout the life of the program
  
  
• Regularly engage in brand building activity with prospects, customers, brokers, and carriers
  
  
• Demonstrate strong ongoing understanding of industry landscape by participating in industry conferences, webinars, and available learning opportunities
  
  
• Recommend and develop client education opportunities to show PMAMC value to clients and their brokers
  
  
• Drive customer compliance with utilization of PMAMC approved vendor partners by maintaining a strong understanding of the products and services (and their value proposition) offered through PMA
  
  
• Timely initial and ongoing review of Account Management Database ensuring all data is consistently accurate and current
  
  
• Assist assigned customers with interpretation of data analytics specific to the needs of their programs and associated lines of business
  
  
• Partner with TPA data analytics team to evolve ongoing client reporting based on the program expectation, marketplace demands, and long-term customer objectives
  
  
• Implement customer-specific scorecards to showcase value
  
  
• Obtain appropriate industry certifications
  
  
• Expand understanding and technical competency utilizing key PMA software platforms, including, but not limited to Excel, Power Point, Qlik, Hyperion, Sharepoint, and project management tools
  
  
• Demonstrate commitment to Company's Code of Business Conduct and Ethics, and apply knowledge of compliance policies and procedures, standards, and laws applicable to job responsibilities in the performance of work
  
  

#LI-Remote

Requirements:

• 
  
  
• Six plus years workers' compensation and auto/general liability claims experience required.
  
  
• Prior TPA and/or account management experience preferred.
  
  
• MUST RESIDE IN CA
  
  
• Bachelor's degree and/or equivalent work experience required.
  
  
• Excellent verbal and written communication skills with demonstrated presentations skills required.
  
  
• Strong analytical and problem solving skills with a solid customer service orientation required.
  
  
• Travel up to 35%
  
  

• 
  
  
• Associate in Claims (AIC) or Chartered Property Casualty Insurance (CPCU) designation preferred.
  
  

PMA is providing applicants with the anticipated wage range for this position in compliance with state regulations. The wage range for this role is $117,000 to $142,000. Wage ranges are based on national market data and may cover a wide range of geographies. Applicants may be paid above, within or below this range based on a variety of factors.