Engineering Structures Impact Factor Jobs in Morrow Georgia Remote
1,401 positions found — Page 13
This role is onsite in Atlanta, GA
• Leads and manages requirements gathering and analysis activities by working with internal client stakeholders, developers, designers, QA analysts, etc.
• Elicits, captures, analyzes, refines, articulates and documents business requirements, acceptance criteria and software documentation via approved processes
• Manages requirement changes throughout the project lifecycle.
• Balances business requirements with technical feasibility and sustainability.
• Synthesizes complex information into concise, readable, unambiguous language.
• Need excellent facilitation skills, need to have a technical background, PM experience managing multiple projects, be able to create and manage project plans, understand basic business financials.
• Need proven skills and past projects managing large technology projects.
• Ensures that appropriate project documentation is produced throughout the project lifecycle.
Qualifications:
• Solid understanding of software development lifecycle and end-to-end cross-functional software development.
• History of taking the initiative and leading/owning solution requirements from envision through deployment.
• Comfort with working in a fast-paced environment that includes rapidly changing priorities.
• Demonstrated interpersonal and leadership skills required to interact with staff, colleagues, management and internal/external customers.
• Consistent behavior of continuous learning and individual growth through feedback and exhibition of emotional intelligence.
• Excellent attention-to-detail skills, including ability to follow written and verbal directions and to produce error-free written communication.
• Ability to manage teams and scope/schedule/budget across multiple projects, and monitor/track tasks with coordination across various channels of communication.
• Ability to facilitate and conduct meetings while asking questions and soliciting feedback, and presenting and capturing notes/requirements in tools.
• Experience working with JIRA to manage assignments.
Must haves:
• Open-minded, thrives in an ambiguous setting
• • Assertive yet constructive, team player
• Ability to work with various business departments and Technology stakeholders
• Big picture thinker
• Strong executive presence and self-awareness
• Knowledge/experience with JIRA
Nice to haves:
• Telecommunication experience"
About Capgemini
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.
Get The Future You Want | is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.
Click the following link for more information on your rights as an Applicant be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.
The base compensation range for this role in the posted location is: $73,150 - $159,600.
Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.
The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.
These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.
It is not typical for candidates to be hired at or near the top of the posted compensation range.
In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.
LocationAtlanta, Georgia
Full/Part TimePart-Time
Regular/TemporaryRegular
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About Us
Overview
Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.
About Georgia Tech
Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.
Georgia Tech's Mission and Values
Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:
1. Students are our top priority.
2. We strive for excellence.
3. We thrive on diversity.
4. We celebrate collaboration.
5. We champion innovation.
6. We safeguard freedom of inquiry and expression.
7. We nurture the wellbeing of our community.
8. We act ethically.
9. We are responsible stewards.
Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.
About the Advanced Technology Development Center (ATDC)
The Advanced Technology Development Center at Georgia Tech is a startup incubator that helps technology entrepreneurs in Georgia launch and grow successful companies. ATDC is one of the oldest and most successful research university affiliated incubators in the United States and was named by Forbes as one of the "Top 12 Business Incubators Changing the World. Founded in 1980, ATDC has fostered innovation and economic development by graduating more than 150 companies, which together have raised over $2 billion in outside financing. To learn more about ATDC, visit:
Location
Atlanta, GA
Job Summary
Serving within the Research Faculty of the Institute, this position directly supports the extension, service, and economic development missions of Georgia Tech to the State of Georgia and beyond. Primarily this position provides entrepreneurial incubation and acceleration services to ATDC (Advanced Technology Development Center) member companies in strategic areas that foster development and encourage their growth. Georgia Tech EIRs (Entrepreneur-In-Residence) are comprised of seasoned entrepreneurs and/or angel investors with successful business backgrounds in order to help guide ATDC companies through high growth/funding stages. Incumbents in this role must possess recent early-stage startup experience serving in a leadership role as a startup founder, CEO, CFO, etc.
This job advertisement is a continuous posting intended to recruit multiple candidates. ATDC recruits for this role (for both part-time and full-time status) on a continuous basis. ATDC is seeking candidates with various startup skillsets (e.g. Cybersecurity; FinTech (Financial Technology); Health Technology; Internet of Things; Life Sciences; Etc.)
Responsibilities
- Evaluate and assess business potential of ATDC applicant companies and provide recommendations for membership when appropriate.
- Cultivate and advise member companies in strategic areas that foster development and encourage growth of assigned technology startups.
- Educate and provide guidance in appropriate business development and operational areas that support development and growth.
- Manage and cultivate relationships with investors and technology leaders to promote market outreach and business development.
- Develop and support the delivery of entrepreneurial programs and/or events to promote business development and growth among member companies and applicants.
- Identify and/or develop resources to cultivate and assist member companies and applicants.
- Perform other related duties as assigned.
Required Qualifications
This position vacancy is an open rank announcement. Final job offer will be dependent on candidate qualifications in alignment with Research Faculty ranks as outlined in section 3.2.1 of the Georgia Tech Faculty Handbook. faculty-handbook/3.2.1-research-faculty-hiring-and-promotion-guidelines
Extension Professional I
- A Bachelor's degree in Engineering, Business, Technology, Science, Mathematics, Computer Science, or related/relevant field.
Extension Professional II
- A Master's degree in Engineering, Business, Technology, Science, Mathematics, Computer Science, or related/relevant field and three (3) years of relevant full-time experience after completion of that degree, or
- A Master's degree in Engineering, Business, Technology, Science, Mathematics, Computer Science, or related/relevant field and five (5) years of relevant full-time experience after completion of a Bachelor's degree, or
- A Doctoral degree in Engineering, Business, Technology, Science, Mathematics, Computer Science, or related/relevant field.
Sr. Extension Professional
- A Master's degree in Engineering, Business, Technology, Science, Mathematics, Computer Science, or related/relevant field and seven (7) years of relevant full-time experience after completion of that degree, or
- A Master's degree in Engineering, Business, Technology, Science, Mathematics, Computer Science, or related/relevant field and nine (9) years of relevant full-time experience after completion of a Bachelor's degree, or
- A Doctoral degree in Engineering, Business, Technology, Science, Mathematics, Computer Science, or related/relevant field and four (4) years of relevant full-time experience after completion of a Bachelor's degree.
Preferred Qualifications
- Preferred Education: MBA and/or Master's degree in related/relevant field.
- Preferred Work Experience: 10+ years job-related work experience.
- Preferred Skills: Applicants must possess recent experience as: (1) Founder of a technology startup or early-stage startup experience; and/or (2) Leadership experience managing a technology company; and/or (3) Leadership or supporting role in securing multiple rounds of financing (angel or venture). Additional required skills include ability to analyze, evaluate, and assess complex information; coaching and consulting experience; and an ability to use independent judgment and communicate effectively.
Contact Information
For more information about this position, please email
USG Core Values
The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at policymanual/section8/C224/#p8.2.18_personnel_conduct.
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at policymanual/section6/C2653.
Equal Employment Opportunity
The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.
Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. This prohibition applies to faculty, staff, students, and all other members of the Georgia Tech community, including affiliates, invitees, and guests. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.
More information on these policies can be found here: policymanual/section6/c2714 Board of Regents Policy Manual | University System of Georgia ( ).
Other Information
GT benefits include:
- Retirement plan of either Teacher Retirement Plan (TRS) or Optional Retirement Plan (OPS) Retirement Benefits | Human Resources | Georgia Institute of Technology | Atlanta, GA ( )
- Medical plan options Your USG Benefits | University System of Georgia
- Vacation (working 100% time)
- Sick time accrual 8 hours a month (8 days per year, do not expire at year-end)
- 10 paid national holidays (including Juneteenth) plus Thanksgiving includes off Thursday and Friday, and there is entire week of winter break with a campus shut down which includes 5 business days off paid- depending on calendar year might have Christmas or New Year included, if not, those paid holidays as well) this does not count against vacation time.
- After 6 months of full-time employment, eligible for Tuition Assistance Program (TAP)
- After 12 months of full-time employment eligible for Staff Tuition Reimbursement Assistance Program (STRAP)
- Perks at work - discounts available through various businesses.
Enterprise Innovation Institute (EI2) extras :
- Professional Development budget
- Monthly cell phone reimbursement (flat rate of $50 or $75)
- Home Office Internet reimbursement (flat rate of $50)
Background Check
The candidate of choice will be required to pass a pre-employment background screening. employment/pre-employment-screening
LocationAtlanta, Georgia
Full/Part TimeFull-Time
Regular/TemporaryRegular
Add to Favorite JobsEmail this Job
About Us
Overview
Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.
About Georgia Tech
Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.
Georgia Tech's Mission and Values
Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:
1. Students are our top priority.
2. We strive for excellence.
3. We thrive on diversity.
4. We celebrate collaboration.
5. We champion innovation.
6. We safeguard freedom of inquiry and expression.
7. We nurture the wellbeing of our community.
8. We act ethically.
9. We are responsible stewards.
Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.
About the School of Computer Science at the Georgia Institute of Technology
The School of Computer Science, one of five schools in the top ten ranked College of Computing, focuses on research that makes computing and communication smart, fast, reliable, and secure, with research groups in computer architecture, databases, machine learning, networking, programming languages & compilers, software engineering, systems, and theory. Faculty from our school are leaders in a variety of Georgia Tech initiatives, including the Algorithms and Randomness Center (ARC), the Center for Machine Learning ( ), the Center for Research into Novel Computing Hierarchies (CRNCH), and the Institute for Data Engineering and Science (IDEaS).
Location
Atlanta, GA
Job Summary
The School of Computer Science at the Georgia Institute of Technology (Georgia Tech) in Atlanta, Georgia, USA, invites applications for several tenure-track faculty positions at all ranks: Assistant Professor, Associate Professor, and Professor. We seek candidates in all areas of computer science that complement and enhance our current research strengths and are especially interested this year in candidates whose research focus is in the broad areas of software engineering, data systems (database), theoretical computer science, and quantum systems.
Responsibilities
As a tenure-track faculty member, a successful candidate will engage in substantive research individually and/or with collaborators in the same or other disciplines. In addition, a successful candidate will be expected to teach one graduate or undergraduate course per semester, in Georgia Tech's Atlanta campus, as well as contribute service to the School and Institute.
Required Qualifications
Applicants must have a Ph.D. in Computer Science, or a related field (including Computer Engineering, Electrical Engineering, Information Science, or Computing) by the start of the appointment.
Preferred Qualifications
Applicants must show evidence of outstanding academic research credentials and stellar potential in their field of study, a sincere commitment to teaching, and an interest and ability to promote a welcoming educational/work environment. We seek faculty candidates committed to student success including but not limited to:
- The ability to mentor and assist students interested in pursuing graduate education.
- The ability to engage in high-impact practices that support deep learning for student success.
Required Documents to Attach
A full application should include a cover letter, curriculum vitae, a statement of research interests, a teaching statement that includes a description of teaching interests as well as an advising/mentoring philosophy, and the contact information of at least three references. We ask that applicants clearly indicate their research area(s) and focus on their cover letters. Applications should be submitted via the Georgia Tech Careers website, and reference letter information should be submitted at Academic Jobs Online, located ajo/jobs/30992
Applicants are encouraged to submit their applications as soon as possible. For full consideration, applications should be received by December 31, 2025, but will be considered until all open positions are filled.
Contact Information
Request for information may be directed to Kelly Rockwell -
USG Core Values
The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at policymanual/section8/C224/#p8.2.18_personnel_conduct.
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at policymanual/section6/C2653.
Equal Employment Opportunity
The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.
Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia (USG) and Georgia Tech. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of an individuals race, ethnicity, ancestry, color, religion, sex (including pregnancy), national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.
Background Check
The candidate of choice will be required to pass a preemployment background screening. /employment/pre-employment-screening.
LocationAtlanta, Georgia
Full/Part TimeFull-Time
Regular/TemporaryRegular
Add to Favorite JobsEmail this Job
About Us
Overview
Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.
About Georgia Tech
Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.
Georgia Tech's Mission and Values
Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:
- Students are our top priority.
- We strive for excellence.
- We thrive on diversity.
- We celebrate collaboration.
- We champion innovation.
- We safeguard freedom of inquiry and expression.
- We nurture the wellbeing of our community.
- We act ethically.
- We are responsible stewards.
Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.
About the School of Computer Science at the Georgia Institute of Technology
The School of Computer Science, one of five schools in the top-ten ranked College of Computing, focuses on research that makes computing and communication smart, fast, reliable, and secure, with research groups in computer architecture, databases, machine learning, networking, programming languages & compilers, software engineering, systems, and theory. Faculty from our school are leaders in a variety of Georgia Tech initiatives, including the Algorithms and Randomness Center (ARC), the Center for Machine Learning ( ), the Center for Research into Novel Computing Hierarchies (CRNCH), and the Institute for Data Engineering and Science (IDEaS).
Location
Atlanta, GA
Job Summary
The School of Computer Science at the Georgia Institute of Technology (Georgia Tech) in Atlanta, Georgia, USA, invites applications for several tenure track faculty positions at all ranks Assistant Professor, Associate Professor, and Professor. We seek candidates in all areas of computer science that complement and enhance our current research strengths and are especially interested this year in candidates whose research focus is in the broad areas of software engineering, data systems (database) and analytics, and theoretical computer science.
Responsibilities
As a tenure-track faculty member, a successful candidate will engage in substantive research individually and/or with collaborators in the same or other disciplines. In addition, a successful candidate will be expected to teach one graduate or undergraduate course per semester, in Georgia Tech's Atlanta campus, as well as contribute service to the School and Institute.
Required Qualifications
Applicants must have a Ph.D. in Computer Science, or a related field (including Computer Engineering, Electrical Engineering, Information Science, or Computing) by the start of the appointment.
Preferred Qualifications
Applicants must show evidence of outstanding academic research credentials and stellar potential in their field of study, a sincere commitment to teaching, and an interest and ability to promote a welcoming educational/work environment. We seek faculty candidates committed to student success including but not limited to:
- The ability to mentor and assist students interested in pursuing graduate education.
- The ability to engage in high-impact practices that support deep learning for student success.
Required Documents to Attach
A full application should include a cover letter, curriculum vitae, a statement of research interests, a teaching statement that includes a description of teaching interests as well as an advising/mentoring philosophy, and the contact information of at least three references. We ask that applicants clearly indicate their research area(s) and focus on their cover letters. Applications should be submitted via the Georgia Tech Careers website, and reference letter information should be submitted at Academic Jobs Online, located ajo/jobs/28540
Applicants are encouraged to submit their applications as soon as possible. For full consideration, applications should be received by December 1, 2024. but will be considered until all open positions are filled.
Contact Information
Requests for information may be directed to Kelly Rockwell -
USG Core Values
The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at policymanual/section8/C224/#p8.2.18_personnel_conduct.
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at policymanual/section6/C2653.
Equal Employment Opportunity
The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.
Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. This prohibition applies to faculty, staff, students, and all other members of the Georgia Tech community, including affiliates, invitees, and guests. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.
More information on these policies can be found here: policymanual/section6/c2714 Board of Regents Policy Manual | University System of Georgia ( ).
Background Check
The candidate of choice will be required to pass a pre-employment background screening. employment/pre-employment-screening.
LocationAtlanta, Georgia
Full/Part TimeFull-Time
Regular/TemporaryRegular
Add to Favorite JobsEmail this Job
About Us
Overview
Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.
About Georgia Tech
Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.
Georgia Tech's Mission and Values
Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:
1. Students are our top priority.
2. We strive for excellence.
3. We thrive on diversity.
4. We celebrate collaboration.
5. We champion innovation.
6. We safeguard freedom of inquiry and expression.
7. We nurture the wellbeing of our community.
8. We act ethically.
9. We are responsible stewards.
Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.
Department Information
The Campus Engineering team exists to provide support to all aspects of design, construction, operation, and maintenance of campus facilities. Campus facilities include not only the buildings which are occupied by our students, faculty and staff, but it also includes central campus utility plants and the associated utility systems, including chilled water, steam, power, and natural gas
During the design process, first, our Team creates and maintains the design standards for building systems, including HVAC, plumbing, power distribution, and lighting. These standards are used by us, and by our outside consultants, to guide the design efforts of new buildings and renovation projects. Our team is also responsible for reviewing the design documents created by the consultants to ensure that their designs comply with standards.
During construction projects, our Team is often called upon to provide advice related to unforeseen conditions which are discovered during demolition work. We often provide a second review of material and equipment submittals, as well as shop drawings. On most campus construction projects, the day-to-day interaction with the contractor is managed by our co-workers within one of the Construction teams. However, on a few projects we may be called on to manage those day-to-day contractor activities.
Post construction, and throughout the life of the facilities, our team serves to provide advice to our Operation & Maintenance teams, and our Utilities Maintenance team, when a problem grows larger than their capacity. We also plan and prepare the way for projects to replace equipment as it nears the end of life. We are always looking ahead for opportunities to increase efficiency and resiliency in the systems.
If you have experience in this type of work, please consider applying to join our Team.
Job Summary
Provide basic electrical engineering services in support of either the operation and maintenance of the campus electrical distribution system or the design, construction and operation of electrical equipment, components or systems associated with research efforts within an academic or research unit. This position will interact on a consistent basis with: facilities management and utilities personnel or research management and faculty; co-workers, vendors, suppliers and contractors. This position typically will advise and counsel: management personnel. This position will supervise: NA.
Responsibilities
Job Duty 1 -
Perform basic design and installation of electrical electrical/electronic components
Job Duty 2 -
Review and provide input to engineering plans and specifications for electrical systems
Job Duty 3 -
Perform basic troubleshooting associated with electrical systems; may involve calibration and repair work.
Job Duty 4 -
Prepare drawings, schematic diagrams and related documentation associated with electrical components and systems
Job Duty 5 -
Monitor expenses incurred; prepare related reports
Job Duty 6 -
Interact with vendors regarding procurement and delivery issues
Job Duty 7 -
Perform other duties as assigned
Required Qualifications
Educational Requirements
Bachelor's Degree in Electrical Engineering or equivalent combination of education and experience
Other Required Qualifications
Computer knowledge: ability to search for data, input/edit information, word processing, design custom reports; software knowledge includes Windows, Excel, MS Word and PowerPoint. Position has responsibility for formally representing the voice of the constituent/customer to Georgia Tech and is vital to effective marketing and communications by the Institute.
Required Experience
0-2 years of job related experience
Preferred Qualifications
Additional Preferred Qualifications
Engineer in Training (EIT) or Professional Engineer (PE)
Preferred Educational Qualifications
Additional Bachelor's Degree in other Engineering discipline or Master's Degree in applicable field, or State Trade License in any applicable field
Knowledge, Skills, & Abilities
SKILLS
This job requires entry professional level knowledge and skills in the application of electrical engineering principles, processes and practices. Skills in application of regulations, codes and safety practices associated with electrical systems is required as is the use of office and engineering/technical related computer applications, databases and systems.
USG Core Values
The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at policymanual/section8/C224/#p8.2.18_personnel_conduct.
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at policymanual/section6/C2653.
Equal Employment Opportunity
The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.
Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia ("USG") and Georgia Tech. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of an individual's race, ethnicity, ancestry, color, religion, sex (including pregnancy), national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.
Other Information
This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel
This position does not require security clearance.
Job Code: S5
Pay Range Starting At: $49,894.00 - $67,855.00
Location: Atlanta, GA
Background Check
Successful candidate must be able to pass a background check. Please visit employment/pre-employment-screening
Our client, a fintech leader with amazing culture, is hiring for a contract Data Scientist (Data Science Analyst). This is a hybrid position with 3 days a week onsite in Mountain View, CA.
This role will be on the company's product data science team, working directly with stakeholders across marketing, product and finance teams to define data requirements, executing data science initiatives (customer segmentation/attribution, campaign analysis, product targeting, experimentation, predictive modeling), and generating actionable insights/recommendations. Strong skills in SQL, Python, Tableau, and ETL pipelining are required.
Contract Duration: 12 Months to Start
Responsibilities:
- Conceptualize business problems or opportunities, formulate hypotheses and goals, define key metrics, and make actionable recommendations
- Drive strategic insights for data science supporting the product ecosystem customer upgrade/attach/monetization/migration initiatives
- Working with marketing stakeholders to define requirements, execute marketing campaign analytics, and marketing attribution.
- Develop predictive models, conduct experimentation beyond A/B testing, and generate actionable customer insights that inform product innovation
- Build and apply durable customer segmentation patterns to renew product targeting, positioning, and customer experience
- Translate complex data insights into actionable recommendations for technical and non-technical stakeholders, and business leaders
- Raise craft bar for the analysts on team
Required Skills:
- Minimum of 5-7 years of experience in business analytics and data science, analyzing business/segment performance and conversion funnels
- Ability to formulate data-backed strategies that will drive step-function growth for the business as well as increase customer benefit
- Experienced in experimentation or A/B testing, marketing campaign analytics, and marketing attribution
- Practical experience constructing data pipelines and ETL utilizing SQL and Python, as well as data solutions from cloud platforms
- Strong data storytelling skills, with a proven ability to rapidly construct impactful visualization, communicate insights and influence marketing and product leadership
- Ability to generate hypotheses grounded in customer behavior, industry trends, and external market factors.
- Experience in the SaaS industry is huge. Fintech or SMB space experience is a plus.
- Demonstrated experience in building reusable and scalable analytics solutions, with a focus on efficiency and avoiding duplication of work
- Outstanding communication skills with the ability to influence decision makers and build consensus with teams
- Quick learner, adaptable, with the ability to work independently and lead the team in a fast-paced environment
Remote working/work at home options are available for this role.
Digital Content Specialist II (Hybrid)
Chicago, IL
The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.
At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.
We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.
We have an opportunity at our corporate offices in Chicago for a Digital Content Specialist II on our Digital Marketing team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.
As a Digital Content Specialist II, you will support UX copywriting and content
across AMA's digital platforms, with a primary focus on FREIDA, a platform that
helps medical students search for and evaluate residency programs. The role contributes
to the creation of specialty-specific informational content, user-facing copy,
and messaging that helps guide medical students, residents, and physicians
through critical career decisions. Working under established UX and content
standards, this role applies UX writing best practices to improve clarity,
engagement, and usability. The position works closely with product, UX, and
marketing teams to ensure content is consistent, effective, and aligned with
the overall member experience.
RESPONSIBILITIES:
Writing and Content Development
- Write comprehensive Q&A content for individual medical specialties within the FREIDA Specialty Guide
- Develop and maintain informational content across FREIDA resources, including the Residency Guide and student-facing guidance materials
- Develop copy for the Program Director Portal, including guidance, instructions, and resource content
- Create push notifications, alert banners, and promotional messaging to support engagement and highlight key deadlines and seasonal activities
- Collaborate with medical education stakeholders to ensure content accuracy and clinical appropriateness
FREIDA Content
- Create clear, concise, and user-centered copy for FREIDA and AMA digital properties that support the FREIDA experience, including AMAone and related join/renew and sign-in flows
- Write and optimize UX copy for onboarding sequences, navigation, error states, and transactional touchpoints
- Work on landing page and member-facing content that supports usability and conversion goals
- Collaborate with UX designers to integrate copy early in the design process and support effective content-design collaboration
- Conduct content audits and contribute recommendations to improve clarity and usability
User Insight and Industry Awareness
- Develop an understanding of medical student, resident, and physician behaviors to inform content strategy and UX copy decisions
- Apply user insight and evolving UX and healthcare education trends to support product, design, and marketing initiatives
- Refine content based on user feedback, observed behavior, and performance data
May include other responsibilities as assigned
REQUIREMENTS:
- Bachelor's degree in English, Communications, Journalism, Marketing, or a related field required
- Ability to translate complex or regulated information into clear, user-centered language
- Experience collaborating with product, design, and marketing teams through content contributions
- Experience supporting content standards, including voice, tone, and style guidelines
- Comfort presenting recommendations and incorporating stakeholder feedback
- Hands-on experience with enterprise CMS platforms, preferably Drupal, and collaboration tools including JIRA, Confluence, Asana and Figma
- Working knowledge of Google Analytics and Power BI to inform content improvements
The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.
This role is an exempt position, and the salary range for this position is $74,160-$98,318. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.
We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.
THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION
Apply NowShare Save JobRemote working/work at home options are available for this role.
Chicago, IL (Hybrid)
The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.
At AMA, our mission to improve the health of the nation
starts with our people. We foster an inclusive, people-first culture where
every employee is empowered to perform at their best. Together, we advance
meaningful change in health care and the communities we serve.
We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.
We have an opportunity at our corporate offices in Chicago for a Sr. Manager Customer Success on our Marketing and Membership Experience team. This is a hybrid position reporting into our Chicago, IL office, requiring 2 days a week in the office.
This role manages the post-sale customer experience for group
membership institutions using MMX educational product. Responsible for
maximizing enablement, retention and ROI, while positioning Customer Success as
a differentiating attribute of AMA's educational products and brand. This role
oversees a team of Customer Success Managers, builds scalable systems to drive
engagement and institutional growth, and partners across internal teams to
deliver best-in-class customer experiences.
RESPONSIBILITIES:
Customer Success Framework and Operations
- Develop and continuously refine the Customer Success Playbook, including onboarding arc, product user training materials, communication templates, and outcome-aligned product guidance.
- Align service models to account segments and growth opportunities to optimize customer engagement.
- Assign accounts to Customer Success Managers based on account segment, product scope, and resource capacity.
- Identify and implement opportunities to streamline, digitize, and automate customer engagement with MMX education products to create efficiencies and evolve customer interactions within the learning environment.
- Develop business cases to integrate or invest in technologies that support customer scale.
- Coordinate cross-functional collaboration to enhance the post-sale customer journey.
- Identify and monitor key ROI metrics internally and on behalf of subscribers.
Customer Engagement Oversight
- Establish and operationalize a system for gathering and applying customer feedback across the engagement lifecycle.
- Determine frequency, audience, distribution channel and approach for applying results and sharing findings with relevant stakeholders.
- Partner with the Content and Communication team to cultivate customer advocates and produce targeted engagement materials.
- Collaborate with Product Ops team to address usability issues, including login friction and system administration challenges.
- Facilitate advisory groups with key customers and stakeholders to inform product evolution and deepen engagement.
- Coach Customer Success Managers to proactively manage retention, analyze account risk, and execute data-driven retention plans.
Staff Development & Management
- Provide ongoing leadership, training and development, ongoing feedback, support and counsel. Develop individual performance goals and accountabilities.
- Analyze capacity and align resources to support team and individual goals.
- Recruit and train staff, developing strong expertise in product attributes, customer insights, and communication. Ensure team mastery of all core MMX education products.
May include other responsibilities as assigned
REQUIREMENTS:
- Analytical, goal-oriented, and creative with excellent communication skills (written and verbal) and ability to excel in a matrixed environment.
- Bachelor's degree in business, communications, healthcare administration or related field required, Master's degree preferred.
- 7+ years of account management and customer relationship experience with segmented customers across multiple products required.
- 3+ years of people management experience required.
- Previous experience managing customers in a healthcare-related context preferred.
- Proven critical thinking skills with ability to identify and address root causes of recurring issues. Success in facilitating strong customer relationships and resolving issues to retain customers and increase loyalty.
- Proven ability to organize and prioritize while managing multiple projects/programs simultaneously in fast paced environment.
- Strong external presence to communicate with customers and stakeholders.
- Familiarity with learning management systems, online education programs, and accreditation standards strongly preferred, particularly in a medical setting.
- Some travel is required.
This role is an exempt position, and the salary range for this position is $102,816- $136,017. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.
The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.
We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.
THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION
Apply NowShare Save JobRemote working/work at home options are available for this role.
Quality Assurance Analyst II (Hybrid)
Chicago, IL
The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.
At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.
We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.
We have an opportunity at our corporate offices in Chicago for a Quality Assurance Analyst II on our AMA Insurance team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.
As a Quality Assurance Analyst II, you will be responsible for executing quality assurance activities
throughout the software development lifecycle. This role focuses on designing and
executing test plans, validating functional requirements, identifying defects, and
collaborating with internal teams to support successful deployment of reliable
software. This role ensures software meets defined technical specifications and
business requirements through established QA processes and testing practices.
RESPONSIBILITIES:
Test Planning and Test Case Development
- Define testing scope by developing comprehensive test
plans - Ensure project timelines for testing are adhered to
- Create detailed, reusable test cases and scripts
- Ensure test cases cover all functional, performance
and security scenarios
Test Execution, Validation, Regression Testing and Defect Management
- Executes manual and
automated testing to ensure all functional requirements are successfully
processed - Re-test existing
features after new code is added to ensure no new defects were introduced - Identify, document, and track software bugs. Collaborate with development team to resolve
issues
Release Readiness and Collaboration
- Conduct smoke testing to validate release readiness
- Provide testing results, risk assessments, and
recommendations to stakeholders to support release decisions - Participate in Agile ceremonies, such as sprint
planning and code reviews - Provide feedback on testability and potential risks
early in the cycle
May include other responsibilities as assigned
REQUIREMENTS:
- Bachelor's degree preferred or equivalent work experience and HS diploma/equivalent education required
- 3+ years of experience in quality assurance,
with recent hands-on QA practice - Demonstrated experience testing Life and Disability
insurance applications or systems - Demonstrated ability
to multi-task and effectively manage multiple, concurrent projects to succed in
a results driven environment - Polished interpersonal
skills, including relationship building skills - Strong verbal and
written communication skills to effectively communicate with all levels of
management and staff - Demonstrated
experience in transactional testing scenarios - Must be very detailed oriented and very
sensitive to deadlines - Strong problem-solving
skills - Ability to work
independently or in a team setting equally effectively - Ability to work
effectively in a fast-paced environment with competing priorities and delivery
timelines
The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.
This role is an exempt position, and the salary range for this position is $74,160-$98,318. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.
We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.
THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION
Apply NowShare Save JobRemote working/work at home options are available for this role.
Customer Success Manager
Chicago, IL (Hybrid)
The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.
At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.
We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.
We have an opportunity at our corporate offices in Chicago for a Customer Success Manager on our Marketing & Member Experience team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.
As a Customer Success Manager, you will be responsible for ensuring best-in-class customer experience and product usage for all group membership institutions. This role will be a point of customer contact and work closely with day-to-day program administrators to understand their needs, tailor solutions, execute product onboarding/training, and implement outreach programs to increase engagement KPIs. The AMA Customer Success Team represents AMA externally, creates and maintains a robust case study and testimonials library, and provides recommendations for optimizing products to drive group membership growth and increase customer/member engagement.
RESPONSIBILITIES:
Customer Onboarding- Maintain a comprehensive understanding of target audience needs, issues, and relationships to enhance
- existing programs.
- Work with sales and product team to guide customers through the onboarding process, ensuring they understand the product/service and its features and have clearly defined KPIs.
- Provide robust training and onboarding experience that leads to learner activation and engagement.
- Identify opportunities for upselling/cross-selling group membership curriculum, content, and membership benefits.
- Maintain a deep understanding of the company's products/services and stay updated on new features and enhancements.
- Continuously work to improve customer experience, build trust, transparency, and safeguard/increase customer retention.
- Establish and maintain customer relationships and provide high-level technical and product support. Address customer concerns, inquiries, and issues promptly and effectively.
- Collaborate with internal teams (e.g., support, sales, product) to ensure outreach programs and communication tactics are optimized and drive KPIs.
- Identify satisfied customers and secure/curate testimonials and/or case studies.
- Assist with recognition program to reward/amplify top customers/institutions.
- Research, monitor, report, and recognize customer performance.
- Ensure accurate and comprehensive data reporting through CX digital monitoring tools and product analytics.
- Produce regular reports on customer success metrics and key performance indicators.
- Utilize Salesforce to document customer interactions and maintain accurate customer data.
May include other responsibilities as assigned
REQUIREMENTS:
- Bachelor's degree in healthcare administration, business, communications, or related field required.
- Minimum of 5+ years account management and customer relationship management experience required.
- Previous experience in graduate medical education administration or related healthcare account/relationship management roles, preferred.
- Proven ability to organize and prioritize while managing multiple projects/programs simultaneously in fast paced environment.
- Analytical, goal-oriented, and creative individual with excellent communication skills (written and verbal) able to excel in a matrixed environment and strong client management skills.
- Experience developing and maintaining customer relationships as well as driving programs/products forward to successful completion and growth.
- Strong external presence to communicate with external stakeholders and customers.
- Familiarity with accreditation standards, particularly ACGME regulations and LCME standards, is a plus.
- Familiarity with learning management systems/online education programs
- Some travel required.
The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.
This role is an exempt position, and the salary range for this position is $87,394-$115,797. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.
We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.
THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION
Apply NowShare Save JobRemote working/work at home options are available for this role.