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General

Job Title: Product Manager (Beazley Digital - API/Services)

Division: Beazley Digital

Reports To: As per Beazley's organisation chart

Key Relationships:

Head of Digital Underwriting, Head of Digital Operations

Within Beazley:CIO, other senior IT Leads, Head of PMO/VRF, Enterprise Architect, Other Product/Project Managers, Commercial Management, Information Security, External Suppliers

Job Summary:

The product manager is accountable for the technology roadmap, design, development, enhancement, delivery, and budgeting for the digital product /technologies they lead. Ensuring technology is aligned to business value, OKRs and target architecture. The role ensures the technology is developed and maintained using sound business and technology management practices and it supports business transformation by enabling new capabilities and growth. Using agile and product management methods to ensure you are "delivering the right thing" in "the right way".

Key Responsibilities:

End-to-end Delivery & Execution

• Own end-to-end delivery of product/technology initiatives, ensuring alignment from discovery through deployment and ongoing optimisation.

• Define clear delivery outcomes, success measures and release plans in partnership with Product, Change, Engineering and business stakeholders.

• Lead prioritisation and execution across the delivery lifecycle, balancing strategic objectives with operational needs.

• Ensure teams remove blockers, maintain delivery momentum and operate with high transparency on progress, risks and dependencies.

• Champion agile ways of working, continuous delivery and automation to accelerate time to value.

• Oversee quality assurance, testing and release management to ensure secure, high-quality, production ready outputs.

• Drive postlaunch monitoring, analytics and continuous improvement to maximise product value and performance.

Strategy and Business Management

• Develop and maintain a strategic product roadmap aligned to OKRs and business plans.

• Partner with the business owner and key users to assess current and future needs and shape multiyear plans.

• Continuously refine governance and decision-making processes across run, grow and transform activity.

• Build, develop and retain a high performing technology delivery team.

• Work with digital leadership to define cost and resourcing models and support effective demand planning.

Budget Management

• Collaborates with the digital leadership team and business owner to make funding and resource reallocation decisions.

• Manages the product budget including run, growth and transform, makes informed and dynamic investment prioritization decisions supported by data.

Technology Management

• Work with Group Technology, Information Security, Data Management and Architecture teams to align and leverage enterprise architecture.

• Oversee day-to-day technology operations and drive continuous improvement in performance, security, availability and usability.

• Define and track channel KPIs to improve adoption, performance and user experience.

• Coordinate with other product managers to avoid duplication and manage interdependencies.

• Manage vendor relationships in line with group frameworks and build strategic partnerships aligned to Beazley Digital's OKRs.

• Embed industry standards and practices such as Agile, DevOps, InfoSec and modern data architecture to ensure resilience and agility.

Digital Transformation

• Act as the technology contact for the product, partnering with cross functional teams to evolve processes and operating models.

• Scale innovation and new insurance propositions into the channel where feasible.

• Recommend business process, commercial and UX improvements to enhance adoption.

• Apply design thinking, customer journey mapping and data insights to drive end-to-end channel value.

• Identify and champion emerging business and technology trends that support channel OKRs.

• Contribute to embedding digital opportunities into Beazley Digital's strategy to drive growth, efficiency and risk reduction.

General:

It is important that within all your interactions both internally and externally you adhere Beazley's core values - Being Bold, Striving for Better, and Doing the Right Thing as they contribute to an internal environment of teamwork and promote a positive brand image and experience to our external customers. We also expect Beazley employees to:

• Comply with Beazley procedures, policies and regulations including the code of conduct which incorporates the PRA and FCA Conduct.

• Undertake training on Beazley policies and procedures as delivered by your line manager, the People & Sustainability or assurance teams (compliance, risk, internal audit) either directly, via e-learning or the learning management system.

• Display business ethics that uphold the interests of all our customers.

• Ensure all interactions with customers are focused on delivering a fair outcome, including having the right products for their needs.

• Comply with any specific responsibilities necessary for your role as outlined by your line manager, the People & Sustainability or assurance teams (compliance, risk, internal audit) and ensure you keep up to date with developments in these areas. This may include, amongst others, Beazley's underwriting control standards, Beazley's claims control standards, other Beazley standards and customer relationship management.

• Carry out additional responsibilities as individually notified, either through your objectives or through the learning management system. These may include membership of any Beazley committees or working groups.

Personal Specification:

Education and Qualifications

• Product Management or Product Owner certification desirable but not essential

• Agile certification desirable but not essential

Skills and Abilities

• Strong business understanding and ability to work in partnership with the business

• Strong Technology Product Management skills and/or Programme Management skills

• Demonstrated ability to manage technology and business change projects with demonstrated delivery of business value and pursuit of quality

• Experienced in change management, able to understand and advise on how to implement process, technology and people changes while minimising the delivery risks

• Understanding of business strategy and the work of the teams within the customer organisation

• Able to identify and help the team assess options and solutions that best fit business requirements

• Proven team management and leadership capability within a change and technology context

Knowledge and Experience

• Previous experience in technology

• Previous experience in budget management

• Previous experience of delivering multiple, complex IT projects, preferably covering the use of internal resources, third party (packaged) solutions and outsourced services

• Previous experience of the use of various analysis and delivery frameworks covering scope definition, planning, budgeting, reporting, management of risks and issues

• Previous experience working with an Agile methodology preferred

• Previous experience building and maintaining effective working relationships

• Previous experience managing an outsourced team

Aptitude and Disposition

• Delivery focussed, self-motivated, flexible and enthusiastic

• Relentless curiosity

• Learning Agility

• Open Disposition

• Judgement

• Digital Acumen

• Customer focus

• Strategic thinking

Competencies

• Proactive

• Information seeking

• Flexible

• Detail oriented

• Purposeful communication

• Leadership

• Team working

• Negotiation and influencing

• Problem solving

• Customer focus

• Decision making

Who We Are:

Beazley is a specialist insurance company with over 30 years' experience helping people, communities and businesses to manage risk all around the world. Our mission is to inspire our clients and people with the confidence and freedom to explore, create and build - to enable businesses to thrive. Our clients want to live and work freely and fully, knowing they are benefitting from the most advanced thinking in the insurance market. Our goal is to become the highest performing sustainable specialist insurer.

Our products are wide ranging, from cyber & tech insurance to marine, healthcare, financial institutions and contingency; covering risks such as the weather, film production or protection from deadly weapons.

Our Culture

We have a wonderful mix of cultures, experiences, and backgrounds at Beazley with over 2,000 of us working around the world.Employee's diversity,experience and passion allow us to keep innovating and moving forward, delivering the best. We are proud of our family-feel culture at Beazley that empowers our staff to work from when and where they want, in an adult environment that is big on collaboration, diversity of thought and personal accountability. Our three core values inspire the way we work and how we treat our people and customers.

• Be bold

• Strive for better

• Do the right thing

Upholding these values every day has enabled us to become an innovative and responsive organization in touch with the changing world around us - our ambitious inclusion & diversity and sustainability targets are testament to this.

We are a flexible and innovative employer offering a friendly, collaborative, and inclusive working environment. We actively encourage and expect applications from all backgrounds. Our commitment to fostering a supportive and dynamic workplace ensures that every employee can thrive and contribute to our collective success. Explore a variety of networks to assist with professional and/or personal development.

Our Employee Networks include:

• Beazley RACE - Including, understanding and celebrating People of Colour

• Beazley SHE - Successful, High potential, Empowered women in insurance

• Beazley Proud - Our global LGBTQ+ community

• Beazley Wellbeing - Supporting employees with their mental wellbeing

• Beazley Families - Supporting families and parents-to-be

We encourage internal career progression at Beazley, giving you all the tools you need to drive your own career here, such as:

• Internal Pathways (helping you grow into an underwriting role)

• iLearn (our own learning & development platform)

• LinkedIn Learning

• Mentorship program

• External qualification sponsorship

• Continuing education and tuition reimbursement

• Secondment assignments

The Rewards

• The opportunity to connect and build long-lasting professional relationships while advancing your career with a growing, dynamic organization

• Attractive base compensation and discretionary performance related bonus

• Competitively priced medical, dental and vision insurance

• Company paid life, and short- and long-term disability insurance

• 401(k) plan with 5% company match and immediate vesting

• 22 days PTO (prorated for 1st calendar year of employment), 11 paid holidays per year, with the ability to flex the religious bank holidays to suit your religious beliefs

• Up to $700 reimbursement for home office setup

• Free in-office lunch, travel reimbursement for travel to office, and monthly lifestyle allowance

• Up to 26 weeks of fully paid parental leave

• Up to 2.5 days paid annually for volunteering at a charity of your choice

• Flexible working policy, trusting our employees to do what works best for them and their teams

Salary for this role will be tailored to the successful individual's location and experience. The expected compensation range for this position is $85,000 - $107,000 per year plus discretionary annual bonus.

Don't meet all the requirements? At Beazley we're committed to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn't perfectly align with every requirement and qualification in the job specification, we encourage you to apply anyway. You might just be the right candidate for this, or one of our other roles.

Title
CNC Machinist (1st Shift)

About the Organization
Applied Aerospace & Defense (Applied) is a premier provider of advanced design, engineering, and vertically integrated manufacturing solutions for leading and next-generation space and defense technology companies. Applied builds complex hardware for extreme operating environments and is focused on three core markets: Space and Launch Systems, Defense Aviation and Airborne Systems, and C5ISR and Precision Strike Systems. With decades of space and defense manufacturing heritage, Applied combines deep material science and IP-enabled process expertise with the ability to enable rapid prototyping, enhance new product development, and responsively scale production. Across its nationwide infrastructure of advanced manufacturing facilities, Applied continuously supports a balanced mix of next-generation technology and platform development, large scale production programs, and aftermarket sustainment for enduring platforms.

EOE Statement
Applied Aerospace and Defense is an equal opportunity employer.

Description

FUNCTION:

Set up, operate, troubleshoot and perform work on a variety of machinery. Be flexible, willing and capable of being trained on additional machines. Perform work at a consistently high level of quality. Be reliable in consistency of work and willingness to work outside of core area of expertise.

Position Requirements

TYPICAL DUTIES:

• 
  
• 
  

  Must be capable & willing to set up operations that have previously been proven out independently without oversight of a leadman or CNC programmer.

  
  
  

• 
  
• 
  

  Must be capable of running a minimum of two of the following machine types: 3 and 4 axis Horizontal and Vertical Machining Centers, 5 axis machining centers, Vertical Turret Lathes, Cylindrical Grinders, Mill/Turn machines, CNC boring machines, Horizontal lathes, manual machines.

  
  
  
• 
  
  

  Must be willing to perform work on machines throughout the shop, not only the machines that are within the person's core area of expertise. For example: must be willing to perform work on a Mitsubishi 4 axis machining center even when the person normally runs a Mazak 730 Variaxis.

  
  
  
• 
  

  Must be capable & willing to identify opportunities for improvement in tooling, cutting methods, mistake proofing & work instruction documentation.

  
  
  
• 
  

  Must possess a skill level that eliminates errors that cause nonconforming material and maintain a consistent level of high quality work. Identify non-conformances at time of occurrence. Recognize opportunities for non-conformances and notify management of need for action.

  
  
  
• 
  

  Actively participate in various aspects of Continuous Improvement projects which may include but is not limited to 5S, TPM, kaizen events, and set-up reduction events, which is aligned with the commitment to continuous improvement activities in Article II of the collective bargaining agreement.

  
  
  
• 
  

  Must work safely at all times. Participate in safety improvement initiatives by raising any safety concerns and helping to come up with corrective actions.

  
  
  
• 
  

  Must be capable & willing to assist or train other employees in this or lower classifications as needed.

  
  
  
• 
  
  

  Refer difficulties to leader or supervisor as appropriate

  
  
  

  May be assigned to carry out tasks, not specifically listed, within the scope and skill level of this job description in support of department or cell objectives and to develop individuals' skills.

  
  
  

Shift
-not applicable-

Full-Time/Part-Time
Full-Time

Location
Applied Aerospace & Defense, Newington

Category
Manufacturing

Req Number
MAN-26-00002

Position
All Around Machinist - A

Close Date

Post Internal Days
0

Number of Openings
1

Exempt/Non-Exempt
Non-Exempt

Hiring Manager(s)

This position is currently accepting applications.

Apply Now

Title
Production Expeditor

About the Organization
Applied Aerospace & Defense (Applied) is a premier provider of advanced design, engineering, and vertically integrated manufacturing solutions for leading and next-generation space and defense technology companies. Applied builds complex hardware for extreme operating environments and is focused on three core markets: Space and Launch Systems, Defense Aviation and Airborne Systems, and C5ISR and Precision Strike Systems. With decades of space and defense manufacturing heritage, Applied combines deep material science and IP-enabled process expertise with the ability to enable rapid prototyping, enhance new product development, and responsively scale production. Across its nationwide infrastructure of advanced manufacturing facilities, Applied continuously supports a balanced mix of next-generation technology and platform development, large scale production programs, and aftermarket sustainment for enduring platforms.

EOE Statement
Applied Aerospace and Defense is an equal opportunity employer.

Description

ACCOUNTABILITY:

This position includes acting as a change agent in developing, introducing, and administering new or assigned suppliers, related to purchasing matters. It also consists of implementing measures to improve company/supplier relations, and ensuring compliance with related contracts or agreements.

This position deals with day-to-day handling of time critical customer product, at times requiring independent action, as well as the ability to follow specific guidelines in administration of contracts or agreements.

TYPICAL DUTIES (May include, but are not limited to the following):

• 
  
• Establishing contacts and releasing PO's with suppliers, identification and qualification of new sources of suppliers, quoting, supply side monitoring of suppliers: lead-times, capacity, delivery, cost, quality, reverse auction.
  
• Coordinating with MRO/tooling & product suppliers on the supply needs (requires interaction with division managers.
  
• Execution and interaction in material supply chain coordination within the division and with external suppliers.
  
• Identifying and planning integration of MRO materials and supplies into the shop based on knowledge of the kanban replenishment issues.
  
• Managing the shipping and receiving aspects within the division, calling in outside trucking firms, managing day to day shipping requirements.
  
• Provide and request information from suppliers, vendors, transportation specialists and other sources, as applicable.
  
• Review data and information, conduct basic analyses and provide assistance to more experienced staff in more complex matters.
  
• Review terms and conditions of contracts and agreements to determine compliance with regulations and Company policy.
  
• Work closely with other groups involved in various aspects of supply chain management and transportation to ensure meeting schedules, and inform senior staff of potential problems.
  
• Strive for continuous improvement in such matters as cost, quality, and responsiveness to customers.
  
• Inventory management: determining inventory requirements and maintaining adequate stocks and supplies.
  
• Developing and implementing state of the art methods and practices to reduce requirements for storage facilities and space and reduce associated costs.
  

COMPLEXITY OF TASKS:

Under supervision, perform routine duties in support of Purchasing and Logistics. Requires strong working knowledge of computer based programs, and ability to communicate effectively and resolve routine problems. Requires basic understanding of standard supply management and transportation functions and of related policies. Requires interfacing and effective communication with other groups regarding various aspects of the procurement process.

Position Requirements

Experience in Aerospace industry preferred.

Associate Degree or 2 to 5 years of related experience, or a combination of education and experience, and/or demonstrated accomplishments

Shift
Days

Full-Time/Part-Time
Full-Time

Location
Applied Aerospace & Defense, Newington

Category
Manufacturing

Req Number
MAN-26-00007

Position
Production Expeditor

Close Date

Post Internal Days
0

Number of Openings
1

Exempt/Non-Exempt
Exempt

Hiring Manager(s)

This position is currently accepting applications.

Apply Now

Title
Accounts Payable Specialist

About the Organization
Applied Aerospace & Defense (Applied) is a premier provider of advanced design, engineering, and vertically integrated manufacturing solutions for leading and next-generation space and defense technology companies. Applied builds complex hardware for extreme operating environments and is focused on three core markets: Space and Launch Systems, Defense Aviation and Airborne Systems, and C5ISR and Precision Strike Systems. With decades of space and defense manufacturing heritage, Applied combines deep material science and IP-enabled process expertise with the ability to enable rapid prototyping, enhance new product development, and responsively scale production. Across its nationwide infrastructure of advanced manufacturing facilities, Applied continuously supports a balanced mix of next-generation technology and platform development, large scale production programs, and aftermarket sustainment for enduring platforms.

EOE Statement
Applied Aerospace and Defense is an equal opportunity employer.

Description

Client Organization Scope:

• 
  
• $150m+ Revenue
  
• 300+ vendors in AP system
  
• 80-85% of invoices are PO-related and require 3-way match
  
• Multi-site responsibility
  

Accountability:

Owns execution of full-cycle Accounts Payable process. Prepares and processes all accounts payable according to terms, resolving any discrepancies between PO/Receiver/Invoice as needed with limited supervision. Corporate Credit Card reconciliation and follow up on delinquent submissions.

Duties/responsibilities include, but are not limited to the following:

• 
  
• Must have experience in a Manufacturing environment
  
• Performs 3-way match of PO, receiver and invoices
  
• Contacts vendors as needed to request statements and resolve any issues or respond to their inquiries; Assists in resolution of complaints between vendor and customer
  
• Communicates with buyers on PO discrepancies
  
• Distributes non-PO invoices for approval
  
• Processes corporate purchasing credit cards
  
• Prepares weekly vendor payments by check and ACH; prepares Positive Pay and ACH files for uploading to bank site
  
• Controls check signatures and distribution to vendors
  
• Responsible for following up on outstanding "uncashed" checks
  
• Maintains W-9 documents for all vendors to accurately produce annual 1099s
  
• Assists with annual financial audits
  
• Assists accounting staff in the month end close process; ensure that all invoices are posted in the appropriate fiscal month and all invoices that have not yet been received are properly accrued for.
  
• Maintain accurate and complete records for all accounts payable transactions
  
• Participates in training and instruction as directed
  
• Reviews Accounts Payable Aging and Goods Received and Not Invoiced reports for accuracy maintaining GRNI under 90 days of receipt.
  

The above listed responsibilities are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities or duties required. Incumbents will be expected to perform other duties as assigned.

Position Requirements

Qualifications:

• 
  
• Associate's Degree in Accounting or comparable work experience; 3+ years'
  
• Must have experience in a Manufacturing environment
  
• Minimum of 2 years of full-cycle Accounts Payable experience
  
• Proficiency in Microsoft Excel, Word and Outlook software applications, knowledge of Epicor a plus
  
• Working knowledge of chart of accounts for proper general ledger coding.
  
• Demonstrated time management skills with good attention to detail
  
• Ability to interact effectively with people at all levels of the organization
  
• Ability to work independently to identify and resolve exceptions and discrepancies
  

Shift
Days

Full-Time/Part-Time
Full-Time

Location
Applied Aerospace & Defense, Newington

Category
Accounting/Finance

Req Number
ACC-25-00007

Position
Accounts Payable Specialist

Close Date

Post Internal Days
0

Number of Openings
1

Exempt/Non-Exempt
Exempt

Hiring Manager(s)

This position is currently accepting applications.

Apply Now

Title
VTL Machinist (2nd Shift)

About the Organization
Applied Aerospace & Defense (Applied) is a premier provider of advanced design, engineering, and vertically integrated manufacturing solutions for leading and next-generation space and defense technology companies. Applied builds complex hardware for extreme operating environments and is focused on three core markets: Space and Launch Systems, Defense Aviation and Airborne Systems, and C5ISR and Precision Strike Systems. With decades of space and defense manufacturing heritage, Applied combines deep material science and IP-enabled process expertise with the ability to enable rapid prototyping, enhance new product development, and responsively scale production. Across its nationwide infrastructure of advanced manufacturing facilities, Applied continuously supports a balanced mix of next-generation technology and platform development, large scale production programs, and aftermarket sustainment for enduring platforms.

EOE Statement
Applied Aerospace and Defense is an equal opportunity employer.

Description

Workign knowledge on VTL and Horizontal lathes. Troubleshoot machinery and programming issues to exceed production goals. Adjust offsets daily based on work orders and changing production needs. Monitor and adjust processes or equipment to improve quality and productivity.

• 
  
• Minimum 5 years of experience in set up of CNC vertical and horizontal Lathes.
  
• Must have knowledge in the use of precision measuring equipment and thickness gage instruments and their applications.
  
• A strong understanding in blueprint reading and geometric tolerancing interpretation.
  
• Intermediate knowledge of cutting tools, boring bars, inserts and tool holding devices associated with their function.
  
• The ability to follow planning and written instructions is a must.
  
• Must have excellent verbal and written communication skills.
  
• Must be able to adapt to changing work environment and have the ability to deal with frequent change and delays and or unexpected events.
  
• Must be willing to work flexible shifts and changing work schedules.
  
• Must have sufficient math skills that include the use of adding, subtracting, multiplication geometry, algebra required for fabrication of critical Aerospace components.
  
• CNC programming skills is a plus.
  
• Past experience with G & L or other VTL lathes.
  
• Must have experience with Fanuc controls.
  
• Must be flexible enough to perform duties as required by Management.
  

Responsibilities

• 
  
• Support operators on adjoining shifts with the loading and unloading of parts and fixtures to ensure a smooth transition of work and their instructions.
  
• Responsible for the setting of tool, offsets, simple edits as instructed by the programmer.
  
• Responsible for detecting and reporting of equipment malfunctions and possible out of tolerance conditions before they happen.
  
• Responsible for communication between departments ie, Quality, Production Control, to help resolve any Quality and or Programming concerns.
  
• Responsible for daily P.M. of machines to make sure machines being operated are in good working order.
  
• Responsible for maintaining clean and organized work area.
  
• Required to comply with company policies and procedures as well as all state and federal regulations.
  

Position Requirements

Shift
Nights

Full-Time/Part-Time
Full-Time

Location
Applied Aerospace & Defense, Newington

Category
Manufacturing

Req Number
MAN-26-00006

Position
VTL Machinist, 2nd Shift

Close Date

Post Internal Days
0

Number of Openings
1

Exempt/Non-Exempt
Non-Exempt

Hiring Manager(s)

This position is currently accepting applications.

Apply Now

Readily Available Interim Customer Support Lead | VC-Backed B2B Healthtech SaaS | Boston (Hybrid)

The Client

This client is an AI-powered healthtech startup born out of a multi-year collaboration between leading academic medical centers and top-tier engineering institutions in Europe. This business has developed patented algorithms and a proprietary clinical database to help practitioners improve ultrasound screening accuracy, reduce diagnostic errors, and optimize care pathways for expectant mothers. With a clear mission to expand access to high-quality women's and children's health outcomes through technology, they are now scaling rapidly across the United States; partnering with major clinical networks and onboarding new health system clients at an accelerating pace.

The Role

This is an opportunity to own and build a support function at a company experiencing hypergrowth in the US market. Reporting to the Director of Operations, this role is for someone who sees a blank slate as an opportunity. The customer base is scaling rapidly and this position will be responsible for building the support function that grows with it. The right candidate will be hands-on, close to the product and customers before building out the systems, tooling, and team capable of sustaining growth without compromising the experience

Responsibilities

• Handle tickets and calls directly to build deep product knowledge and earn customer trust
• Design and implement the core support ticket infrastructure: SLAs, escalation paths, and cross-functional workflows with Engineering and Product
• Optimize the CRM/ticketing environment (automations, reporting, routing) and build out a self-serve knowledge base including FAQs and troubleshooting guides
• Serve as the voice of the customer, translating support patterns and user feedback into actionable product insights
• Define and track key operational KPIs and build automations to drive ongoing efficiency
• Champion team autonomy and maintain quality standards throughout a period of significant scale

What We Need to See (Essential)

• 3-5 years of B2B SaaS experience in Technical Support, Customer Support, or Operations
• Experience in implementing modern support/ticketing platforms (e.g. Zendesk, Pylon or similar)
• Proficiency in maintaining & utilizing ticketing CRMs
• Demonstrated ability to thrive in hypergrowth environments and build processes from zero
• Comfort working across time zones (specifically West Coast)
• Genuine alignment with the company's mission in women's and children's health

What We’d Like to See (Bonus)

• Experience in a healthcare or regulated SaaS environment
• Familiarity with building or scaling a support function at a Series A-C stage company
• Experience with CRM automation and reporting

Location: Hybrid

Package: $60-80 per hour

Duration: 4 months

Remote working/work at home options are available for this role.

Job Title: Director of Analytics & Insights (Amazon Agency)

Location: Milwaukee, WI

Alternate location: Or home based anywhere in the US

Industry: Ecommerce (Amazon Agency)

Channel: Mostly Amazon and

Direct Reports: Team of 5-6 Analysts

Visa: No sponsorship possible. Must have valid work authorization

Job ID: ZR_9557_JOB

Remote work policy: Full remote

Job Seniority: Executive Level, Middle Management Level

Company size: Medium (50-1000 ppl)

Company Ownership: Privately Owned

Industry(ies): Ecommerce, Consumer Goods,

Function(s): eCommerce,

Region(s): Arizona, Atlanta, Boston, Chicago, Cincinnati, Las Vegas, Los Angeles Area, New Orleans, NORTH AMERICA, USA, Dallas, California, Fort Lauderdale / West Palm Beach, Houston, Colorado, Connecticut, San Francisco Area, Florida, Miami, Georgia, Illinois, Louisiana, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New York City area, North Carolina, Ohio, Pennsylvania, Texas, Utah, Washington DC, Maryland, Delaware, Washington

Company Description

Our client is a well-established ecommerce services organization that supports brands in building and scaling their presence across major online marketplaces (Amazon and mostly). With a long-standing track record in digital commerce, the firm provides strategic and operational support spanning retail, media, creative and performance enablement. Its environment is collaborative, entrepreneurial and data-driven, with a strong emphasis on translating complexity into clear business value.

Objective of the Role

Our client is seeking a Director of Analytics & Insights to lead the strategic development of its measurement and insights capability. This individual will define how performance is measured, interpreted and communicated across client engagements, with a particular focus on ecommerce, digital advertising effectiveness and broader brand growth.

The role is designed for a senior leader who can combine technical depth with business judgment. The successful candidate will establish a clear vision for analytics and reporting, strengthen the quality of insight generation across the organization, and help create scalable frameworks that enable client teams to translate data into action. This position will also play an important role in shaping how advanced tools, automation and artificial intelligence support a modern analytics function.

Ideal Profile

The ideal candidate will bring a strong background in ecommerce analytics, digital advertising measurement and commercial insight generation, ideally gained within a brand-led environment, an agency, or a similarly complex client-facing business. A deep understanding of marketplace ecosystems is essential, particularly in relation to Amazon advertising, Amazon Marketing Cloud, omnichannel measurement and upper-funnel media effectiveness.

This person should be equally credible in technical and executive settings: capable of engaging with analysts, data partners and technical teams while also presenting clear, actionable conclusions to senior leadership. The right profile will combine strategic thinking, intellectual curiosity, sound judgment and the ability to bring structure to an evolving function.

Responsibilities

• Define and advance the analytics and insights vision for the organization.
• Establish scalable measurement frameworks covering retail performance, advertising effectiveness, brand growth and operational health.
• Lead and develop the analytics team, strengthening capabilities, role clarity and professional growth.
• Create clear standards for reporting, dashboards and insight delivery across client accounts.
• Improve the quality of interpretation by ensuring data is translated into commercial recommendations and action plans.
• Serve as a subject matter expert on advanced ecommerce measurement, including Amazon Marketing Cloud and omnichannel analytics.
• Partner with internal technology and engineering teams to improve data infrastructure, automation and reporting efficiency.
• Evaluate the current operating model and clarify ownership between analytics, reporting and client-facing teams.
• Support the development of advanced analyses that go beyond standard dashboard reporting and provide deeper strategic value.
• Ensure analytical output remains relevant, accurate, decision-oriented and aligned with the evolving needs of clients and the business.

Requirements

• Significant experience in analytics and insights leadership, including team management.
• Strong expertise in digital advertising measurement and ecommerce performance analysis.
• Demonstrated knowledge of Amazon advertising tools, metrics and measurement methodologies, including Amazon Marketing Cloud.
• Familiarity with omnichannel measurement, customer journey analysis and upper-funnel media evaluation.
• Advanced capability in SQL and experience with business intelligence and visualization platforms such as Tableau, Looker or similar tools.
• Working knowledge of statistical or analytical tools such as Python, R or equivalent.
• Ability to design measurement frameworks that connect media investment to broader business outcomes.
• Strong communication skills, with the ability to simplify complex analysis for non-technical audiences.
• Experience operating in a fast-paced, evolving environment with multiple stakeholders.
• Bachelor's degree required; an advanced degree is advantageous.

Remote working/work at home options are available for this role.

AI Research Scientist | Machine Learning | Deep Learning | Natural Language Processing | LLM | Hybrid | San Jose, CA

Title: AI Research Scientist

Location: San Jose, CA

Responsibilities:

• Design, execute, and analyze machine learning experiments, establishing strong baselines and selecting appropriate evaluation metrics.
• Stay up to date with the latest AI research; identify, adapt, and validate novel techniques for company-specific use cases.
• Define rigorous evaluation protocols, including offline metrics, user studies, and adversarial (red team) testing to ensure statistical soundness.
• Specify data and annotation requirements; develop annotation guidelines and oversee quality control processes.
• Collaborate closely with domain experts, product managers, and engineering teams to refine problem statements and operational constraints.
• Develop reusable research assets such as datasets, modular code components, evaluation suites, and comprehensive documentation.
• Work alongside ML Engineers to optimize training and inference pipelines, ensuring seamless integration into production systems.
• Contribute to academic publications and represent the company in research communities, as needed.

Educational Qualifications:

• Ph.D. in Computer Science, Artificial Intelligence, Machine Learning, or a related field is strongly preferred.
• Candidates with a master’s degree and exceptional research or industry experience will also be considered.

Industry Experience:

• 3–5 years of experience in AI/ML research roles, ideally in applied or product-focused environments.
• Demonstrated success in delivering research-driven solutions that have been deployed in production.
• Experience collaborating in cross-functional teams across research, engineering, and product.
• Publications in top-tier AI/ML conferences (e.g., NeurIPS, ICML, ACL, CVPR) are a plus.

Technical Skills:

• Strong foundational knowledge in machine learning and deep learning algorithms.
• Hands-on experience with PEFT/LoRA, adapters, fine-tuning techniques, and RLHF/RLAIF (e.g., PPO, DPO, GRPO).
• Ability to read, implement, and adapt state-of-the-art research papers to real-world use cases.
• Proficiency in hypothesis-driven experimentation, ablation studies, and statistically sound evaluations.
• Advanced programming skills in Python (preferred), C++, or Java.
• Experience with deep learning frameworks such as PyTorch, Hugging Face, NumPy, etc.
• Strong mathematical foundations in probability, linear algebra, and calculus.
• Domain expertise in one or more areas: natural language processing (NLP), symbolic reasoning, speech processing, etc.
• Ability to translate research insights into roadmaps, technical specifications, and product improvements.

AI Research Scientist | Machine Learning | Deep Learning | Natural Language Processing | LLM | Hybrid | San Jose, CA

Remote working/work at home options are available for this role.

Job Description

Pecan POS is seeking a skilled and detail-oriented QA Automation Engineer to join our growing engineering team. In this role, you will be responsible for designing, developing, and maintaining automated testing frameworks to ensure the reliability, performance, and scalability of our point-of-sale (POS) platform used by hospitality businesses.

You will collaborate closely with software engineers, product managers, and QA specialists to improve software quality, reduce regression risk, and support continuous integration and delivery. This is an excellent opportunity to contribute to a fast-paced environment where quality and innovation are critical to delivering reliable transaction systems.

Responsibilities

• Design, develop, and maintain automated test frameworks for web and API testing

• Create and execute automated regression, integration, and end-to-end tests

• Collaborate with developers and product teams to define test strategies and acceptance criteria

• Identify, document, and track defects through resolution

• Integrate automated tests into CI/CD pipelines to support continuous delivery

• Perform API testing and validate system integrations

• Conduct root cause analysis and contribute to quality improvements

• Maintain test environments and test data for consistent automation execution

• Participate in code reviews and support quality engineering best practices

Requirements

• Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience)

• 3+ years of experience in software testing and automation

• Strong experience with automation tools such as Selenium, Cypress, Playwright, or similar frameworks

• Experience with API testing tools such as Postman or RestAssured

• Familiarity with programming languages such as Java, Python, JavaScript, or C#

• Experience with SQL and database validation

• Understanding of Agile development and the software testing lifecycle

• Experience with version control systems such as Git

• Strong problem-solving and analytical skills

Preferred Qualifications

• Experience testing POS systems, fintech platforms, or payment processing systems

• Experience with CI/CD tools such as Jenkins, GitHub Actions, or GitLab CI

• Familiarity with cloud environments (AWS, Azure, or GCP)

• Experience with performance testing tools such as JMeter or k6

What We Offer

• Fully remote work environment

• Competitive salary

• Opportunity to work on mission-critical transaction systems

• Collaborative engineering-focused culture

• Professional development and growth opportunities

Remote working/work at home options are available for this role.

We're unique. You should be, too.

We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?

We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.

ChenMed, a physician-led and mission-driven, primary care organization, is currently one of the most successful full-risk Medicare Advantage providers in the nation and has a vision to be America's leading primary care provider, transforming care of the neediest population. Our mission is to honor seniors with affordable VIP care that delivers better health. In order to achieve our vision and deliver our mission, we need the best primary care providers that are seeking to fulfill purpose and personal opportunity and join the ChenMed family. The Primary Care Physician (PCP) in our organization demonstrates: • Accountability for outcomes: The PCP demonstrates accountability for outcomes, strong clinical care, and cost-effectiveness for each patient in their panel of up to 450 patients. They understand that they can strongly influence the patient's outcomes by building a trusting relationship and helping them change behaviors.
• Coaching for health: The PCP acts as a health coach, rather than just a consultant for sickness, by helping patients set short and long-term health goals, partners with the patient to work toward the goals, and frequently follows up on those goals on the path to improved health for their patients.
• Simplifying for action: The PCP simplifies and prioritizes appropriately so that behavior change is more actionable, both for the patient in helping them achieve their goals, and when leading their care teams towards their performance goals. We are an outcomes-focused, value-based organization and for their panel of patients, the following metrics are regularly measured to help PCP's become successful and reach partnership status: patient admissions/thousand, using between 18-21 appointment slots per day (each new patient count for 2 slots, follow-up patients 1 slot), CGCAHPS (patient experience), clinical gaps closures, and medical cost measures. Each PCP will have goals for these metrics and will be expected to work towards those targets with their center and market leadership as well as their care teams. Culture is very important in the medical centers and because PCP's are leaders in our organization and centers, they are expected to help champion a positive culture of love, accountability, and passion along with center leadership.
The PCP will be required to demonstrate the ability to function both independently and in collaboration with other health care professionals. The PCP will work closely with the applicable managers and medical directors to ensure compliance with guidelines along with participating in risk and quality management programs, clinical meetings and other meetings as required that promote patient health and company goals.
The PCP will adhere to strict departmental goals/objectives, standards of performance, regulatory compliance, quality patient care compliance, and policies and procedures.

ESSENTIAL JOB DUTIES/RESPONSIBILITIES:

• The PCP independently provides care for patients with acute and chronic illnesses encountered in the older adult patient.
• The PCP will take full accountability for patient care and outcomes and will appropriately seek consultation from specialists when needed, though will still stay involved in, and be responsible for, the detailed care of the patient.
• It is expected that the PCP will engage with the hospitalist whenever one of their patients is in the hospital (regardless of whether the hospitalist works for ChenMed or not).
• The PCP is responsible for assessment, diagnosis, treatment, management, education, health promotion and care coordination and documentation for patients with acute and complex chronic health needs.
• The PCP leads their care team consisting of care promoter (medical assistant), care facilitator, and care coordinator for patients able to come to the office.
• For patients that are unable to come to the office—in hospital, SNF, LTC or homebound, PCP will engage with the transitional care team and others including case managers, acute and transitional-care physicians, and other resources that may be available depending on the market.
• PCP will have an active role in the management of their center and will help cover for other providers who may be out for various reasons. It is also expected that each PCP will take an active role as needed in recruiting patients for the center and additional providers for the company.
• Supervises, collaborates with, participates with, or functions within a practice or collaborative agreement with an Advanced Practice Practitioner (APP) and remains accountable for the actions of the APP while employed with the company.
• Performs other duties as assigned and modified at manager's discretion.

KNOWLEDGE, SKILLS & ABILITIES:

Competencies for Success

• Availability and Accessibility for patients to build trust from their patients. It is expected that PCP's will make themselves as available to their patients as possible by being open and available for walk-in visits and answering phone calls and messages in a timely manner.
• Service Orientation — PCP's provide care that they would want for a family member or for themselves to each patient at every interaction.
• Evidence Based Medicine — The PCP remains updated on evidence-based medicine, but also recognizes that factors outside of traditional medicine, like lifestyle and nutrition, have a large impact on patient health outcomes. The PCP stays up to date on clinical, nutritional, and lifestyle-based interventions to improve outcomes.
• Physician Leadership is integral to good healthcare, so the PCP must be willing to continuously work to develop and improve leadership skills for the benefit of one's patients, their team, their center and the company .
• Quality — Our patients deserve the highest quality of care. This requires a willingness to work with the care teams towards achieving high quality outcomes and quality measures. At the same time, PCPs will always be looking for ways to continuously and systematically improve their practice of medicine and the operations of their center.
• Influence — PCP's must competently and compassionately influence their patients, their teams, and themselves to achieve the best outcomes.
• Self-Care — A PCP can take the best care for their patients when they are adequately caring for themselves. That means physically, mentally, socially and spiritually. Physician wellness is important for sustainability and promoting the health of physicians, staff, and patients.
• Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software as used in the company
• Ability and willingness to travel locally as needed in their market, if applicable, nationally for initial training (2 weeks) and then occasionally regionally and nationally for recruiting or training purposes.
• Fluency in English, verbal and written. There may be jobs in some centers that require fluency in other languages, and this will be made known at the time of application.
• This job requires use and exercise of independent judgment

EDUCATION AND EXPERIENCE CRITERIA:

• MD or DO in Internal Medicine, Family Medicine, Geriatrics or similar specialty required
• Must be able to obtain a State Medical License or already have a current, active State Medical License for the state(s) in which he/she will be working
• Board certification in Internal Medicine, Family Medicine, Geriatrics or similar specialty is preferred. Board Eligibility is required
• Once Board certified, PCP will maintain board certification in their specialty by doing necessary MOC, CME and/or retaking board exams as required
• Must have a current DEA number for schedule II-V controlled substances
• Basic Life Support (BLS) certification from the American Heart Association (AMA) or American Red Cross required w/in first 90 days of employment.  

PAY RANGE:

$221,141 - $315,915 Salary

The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.

EMPLOYEE BENEFITS

We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.

ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.

Current employees, if you want to apply to our internal career site, please click HERE

Current Contingent Worker please see job aid HERE to apply

#LI-Onsite
Remote working/work at home options are available for this role.