Engineering Structures Impact Factor Jobs in Glen Echo, MD
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JOOLA is seeking a Senior Demand Planner to play a critical role in driving forecast accuracy, optimizing inventory levels, and supporting scalable growth across our global business. This role will partner closely with cross-functional teams—including Product, Sourcing, and Sales—to align supply with demand in a fast-paced, high-growth environment.
The ideal candidate brings strong analytical capabilities, a proactive mindset, and the ability to translate market insights into actionable planning strategies.
Responsibilities:
- Demand Forecasting & Analysis
- Develop and maintain SKU-subsidiary level demand forecasts in monthly increments, incorporating historical data, market trends, and subsidiary input.
- Validate forecasts with subsidiary leaders to ensure alignment with local market dynamics (e.g., regional promotions, cultural trends).
- Cross-Functional Collaboration
- Partner with the sourcing team to translate demand plans into actionable production schedules and sourcing strategies.
- Work with the product development team on assortment planning, including phase-in/phase-out recommendations for SKUs.
- Executive Reporting & Insights
- Prepare and present demand forecast insights to executives, highlighting trends, seasonal patterns, gaps, risks, and opportunities.
- Provide actionable recommendations to address forecast variances and capitalize on emerging market opportunities.
- Process Optimization
- Identify and mitigate risks (e.g., supply chain disruptions, tariff changes) impacting demand plans.
- Implement tools and methodologies to improve forecast accuracy and operational efficiency.
- Regional Market Expertise
- Monitor regional economic, cultural, and competitive factors influencing demand (e.g., holidays, regulatory changes).
Qualifications:
Education & Experience
- Bachelor’s degree in Supply Chain Management, Business, Statistics, or related field. Master’s degree or MBA preferred.
- 4+ years in demand planning, inventory management, or supply chain roles, preferably in multinational organizations.
- Experience in US and American markets, with knowledge of regional logistics, consumer behavior, and regulatory environments.
Technical Skills
- Proficiency in demand planning tools (e.g., SAP IBP, Oracle Demantra, Kinaxis) and ERP systems (e.g., SAP, Oracle).
- Advanced Excel skills (PowerQuery, pivot tables, macros) and data visualization tools (Power BI, Tableau).
- Strong understanding of statistical forecasting methods (e.g., moving averages, regression analysis).
Soft Skills
- Excellent communication skills to collaborate with global teams and present insights to executives.
- Analytical mindset with attention to detail.
- Fluency in English.
Preferred Qualifications
- APICS/IBF certification (e.g., CPIM, CSCP).
- Experience using Python libraries (e.g., Pandas, NumPy, statsmodels, scikit-learn, fbprophet) to build demand forecasting models
- Experience in consumer goods, retail, or manufacturing industries.
About JOOLA:
JOOLA was first established in 1952 and built a global reputation as a pioneer in table tennis. In 2022, JOOLA expanded into the rapidly growing pickleball scene and quickly attracted the biggest names in the sport. As an official table tennis sponsor for three Summer Olympic Games and the official sponsor of pickleball's top athletes and the Professional Pickleball Association (PPA), the team at JOOLA combines its storied expertise with fresh perspectives to bring innovation to both sports. JOOLA creates a variety of equipment, apparel, and accessories for both table tennis and pickleball players, professional and recreational. With offices in US, Germany, Brazil, and China, JOOLA has a global presence and wide distributor network.
Job ID: 409993
Practice area:- Estate & Tax Planning,Tax - Private Client Services,Trusts and Estates - General
Private Wealth / Trusts & Estates Associate Attorney (3–5 Years Experience) – Top-Tier Am Law Firm | Washington, DC
Keywords:- Estate Planning Associate Attorney, Trusts and Estates Attorney, Private Wealth Associate Attorney, Estate and Tax Planning Attorney, Estate Attorney Washington DC, Washington DC legal jobs, Attorney jobs Washington DC, DC Bar required, Law firm trusts and estates associate, Partner-track position, lawyer,estate planning, gift tax, generation-skipping, dynasty trust, GRAT, QTIP trust, charitable trust, family wealth planning
A highly regarded Am Law firm is seeking a Private Wealth / Trusts & Estates Associate Attorney (3–5 years experience) to join its sophisticated private client services practice in Washington, DC. This role offers the opportunity to advise high-net-worth individuals, families, and fiduciaries on complex estate, gift, and tax planning matters.
This Estate & Tax Planning Attorney opportunity allows attorneys to work on sophisticated wealth transfer strategies, estate administration matters, and tax planning initiatives for prominent clients. Attorneys seeking Washington DC legal jobs in a collaborative, high-level private wealth practice will find this role both intellectually engaging and professionally rewarding.
The Trusts and Estates Associate Attorney will collaborate with senior attorneys and outside advisors while supporting high-net-worth clients on complex wealth planning strategies. This partner-track position offers significant exposure to advanced estate planning work and client advisory responsibilities.
This opportunity is actively interviewing candidates and represents a rare opening for attorneys seeking elite Washington DC legal jobs in private wealth law.
A preeminent firm with excellent name recognition and clout, this firm has been involved in many high-stakes, high-profile suits over the last few decades. Defying easy categorizations, though, associates at this firm also praise its commitment to work-life balance and the respectful mentorship delivered from senior partners. Additionally, this firm makes a strong showing in the of-the-moment privacy and data security arena, making it an excellent destination for those interested in this in-demand field.
________________________________________
Key Responsibilities
• Advise high-net-worth individuals, families, and fiduciaries on estate, gift, GST, and income tax planning strategies.
• Draft and review estate planning documents including wills, trusts, and charitable planning vehicles.
• Assist with the administration of estates and trusts, including filings, reporting, and distributions.
• Support senior attorneys in developing wealth transfer strategies, succession planning, and asset protection plans.
• Provide strategic guidance to clients on complex estate and tax planning issues.
• Collaborate with accountants, investment advisors, and other external advisors to structure effective wealth planning solutions.
• Participate in sophisticated estate planning matters involving high-net-worth families and family offices.
• Utilize fintech tools and modern client service platforms to enhance the private wealth client experience.
________________________________________
Qualifications
• Juris Doctor (JD) from an accredited law school.
• DC Bar required or eligibility to waive into the District of Columbia Bar.
• 3–5 years of experience practicing as an Estate & Tax Planning Attorney or Trusts and Estates Associate Attorney.
• Experience advising high-net-worth clients on estate planning and tax planning matters.
• Experience drafting estate planning documents such as trusts, wills, and wealth transfer structures.
• Prior law firm experience in a private wealth or trusts and estates practice.
• Strong analytical, drafting, and client advisory skills.
• Ability to collaborate effectively with multidisciplinary teams.
________________________________________
Education
• J.D. from an accredited law school.
________________________________________
Certifications
• Tax LL.M. or CPA preferred.
________________________________________
Skills
• Strong technical background in trusts and estates and tax planning.
• Ability to draft sophisticated estate planning documents.
• Strong analytical and problem-solving capabilities.
• Excellent client communication and advisory skills.
• Experience working with modern fintech tools for client service is advantageous.
________________________________________
Culture & Firm Appeal
This opportunity is with a preeminent Am Law firm recognized nationally for its high-profile legal work and sophisticated client base. The firm's private wealth practice advises prominent individuals, families, and fiduciaries on complex estate planning and wealth transfer matters.
The firm has built a reputation for combining top-tier legal work with a supportive and collaborative culture. Associates benefit from direct mentorship from experienced partners and meaningful opportunities to develop their technical expertise early in their careers.
Professionals pursuing Washington DC legal jobs in private wealth law will appreciate the firm's emphasis on work-life balance, professional mentorship, and respect for associate development. The firm's culture encourages collaboration and long-term career growth.
Attorneys also benefit from working alongside colleagues engaged in cutting-edge areas of law, including emerging regulatory and privacy-related matters.
________________________________________
Why This Role Is Unique
• Opportunity to advise high-net-worth individuals and families on sophisticated estate planning strategies.
• Direct exposure to advanced wealth transfer planning and tax structuring.
• Collaborative work with accountants, investment advisors, and fiduciaries.
• Early responsibility and direct client advisory opportunities.
• Partner-track position within a nationally recognized private wealth practice.
• Ideal opportunity for attorneys seeking elite Washington DC legal jobs in trusts and estates law.
This position rarely opens at this level and provides a unique opportunity to build a long-term career advising sophisticated private wealth clients.
________________________________________
Call to Action
Apply now for a confidential discussion with a BCG Attorney Search recruiter.
Explore this elite-level opportunity today.
Submit your resume to learn more about this prestigious role.
________________________________________
BCG Attorney Search is the industry leader for placing candidates in permanent positions in law firms. Since 2000, our recruiters have placed several thousand attorneys and enjoyed extraordinarily high success rates with our candidates. As a BCG Attorney Search candidate, you have access to more opportunities than any legal placement firm in the United States. We are able to offer the most in-depth insight in the legal recruiting market thanks to our dedicated team of over 150 employees who mercilessly research, study and analyze the legal market. The depth and breadth of our research empowers us to place attorneys at rates that are unparalleled at any placement firm in the United States. Many of our recruiters make 30 to 40 placements per year, while recruiters at competitor firms are likely to make four or five. Unlike other placement firms that can only tell you about openings at major AmLaw firms, we place candidates of all backgrounds in firms of all sizes. While other legal recruiters only represent a narrow band of candidates from top law firms and top law schools, our research, firm contacts, and market insight allow us to place hundreds of candidates each year who do not fit this mold. It is rare that we do not get candidates we represent interviews and offers. No one in the world is better at legal recruiting and placement than BCG Attorney Search.
BCG Attorney Search will confidentially review your application and will not forward your materials to the firm without first discussing the opportunity with you.
We invite you to join a team united by our mission to help people and organizations forge brighter futures through educational exchange and lifelong learning.
Working at IIE is more than just a job; it's a chance to make an impact.
To collaborate with a passionate team, grow your skills, and contribute to programs that change lives around the world.
Learn more about IIE and our culture here.
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Job Summary The Senior Program Manager, International Student Recruitment is the subject matter expert (SME) and key driver for the development and implementation of a strategic student outreach/recruitment campaign to attract qualified applicants in designated world regions on behalf of NYU Abu Dhabi (NYUAD).
This position has primary responsibility to develop specific regional plans to drive student applications to NYUAD, optimize initiatives and activities to enhance the student application pool, conduct data-driven impact analysis of recruitment activities on application targets from each region, and develop focused reports to communicate success and strategies to change approaches as required.
This position is responsible for management of operations, personnel, and budget allocations of the IIE/NYUAD Program, including supervision of direct reports (3), international contractors through a third-party Employer of Record (EOR) (4), and a dotted-line (matrix) reporting structure for outreach officers in IIE International Offices (4).
The Senior Program Manager represents IIE/NYUAD in interactions with NYUAD admissions leadership and team members.
Essential Functions: Manages the daily activities of the NYUAD program, including overseeing operations, budget allocations, personnel, and policy decision-making.
Provides guidance and direction to a global team of international recruitment professionals to achieve program deliverables including accountability of each team deliverables in five different world regions.
Manages employment of outreach officers through an EOR, including establishment, maintenance, and tracking of processes for payroll, expenses, reimbursements, vendor payment, and PTO.
Oversees the development of an international recruitment plan and strategy to identify and recruit a competitive and diverse international student applicants for all academic programs prioritizing students from regions relevant to the Scope of Work.
Responsible for the development of required, measurable, and outcome-based comprehensive progress reports on international student recruitment and outreach activities, in addition to target application data to communicate progress, challenges, and strategies to NYU and NYUAD leadership.
Develops customized and data-driven assessments of all recruitment initiatives to ensure required outcomes for recruitment plans are adequately accomplished.
Empowers team members to take a well-informed, data-driven, and strategic approach to country-level and regional-level outreach through providing guidance, training, and support.
Develops user-friendly recruitment resources and tools with assistance from the Business Process Analyst to inform recruitment planning and decision making.
Assesses ongoing regional strategies based on application targets, adjusting as required.
Responsible for program budget allocations between regional teams to allow for changes in program needs; monitors budget expenditures and provides input into policies; realignment of funds within various project and activity charge codes Oversees the planning and travel for all team members to recruitment and yield functions, including school visits, recruitment fairs, prospective student receptions, and yield events.
Develops and implements comprehensive onboarding/training of new team members and ongoing trainings for all IIE/NYUAD team members.
Manages full-team events including annual virtual January Retreat, Summer "mini sessions
Remote working/work at home options are available for this role.
Join the Physician Partnership Where You Can Increase Your Impact
Vituity’s ownership model provides autonomy, local control, and a national system of support, so you can focus your attention where you want it to be – on your patients.
Join the Vituity Team. Vituity is a 100% physician-owned partnership and is led by frontline physicians that are all equitable owners. As an equal and valued partner from day one, our ownership model provides you with financial transparency, a comprehensive benefits package including profit distribution, and multiple career development opportunities. Our leadership understands what your practice needs to thrive and gives you autonomy and local control so you can provide care when, where, and how your patients need it. You are backed by a best-in-class corporate healthcare team and supported by the broad peer-level expertise of 6,000 Vituity clinicians. At Vituity we’ve cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call “culture of brilliance.” Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.
Vituity Locations: Vituity has opportunities at 890 practices across the country, serving 14.5 million patients a year. With Vituity, if you ever need to move, you can take your job with you.
The Opportunity
- Seeking Board Eligible/Certified Emergency Medicine physicians.
- Candidates wanting to work in an academic setting with current residents desired.
- Current D.C. state license is a plus.
- Visa Candidates are encouraged to apply.
The Practice
Howard University Hospital – Washington, D.C.
- Level I Trauma Center, STEMI Receiving Center, and Primary Stroke Center.
- Up to 150-bed facility with a 19-bed Emergency Department with a dedicated Pediatric Care Area.
- Annual ED volume of approximately 50,000 with a 14% admit rate.
- The nation’s only teaching hospital located on the campus of a historically Black university.
- Washingtonian and Black Enterprise magazines have identified physicians affiliated with the hospital as leaders in a vast range of specialties.
The Community
- Washington, D.C., is a city like no other, offering a dynamic blend of history, culture, and opportunity that makes it an incredible place to live and work.
- As the nation’s capital, it’s home to iconic landmarks such as the U.S. Capitol, the White House, and the National Mall, lined with world-renowned museums and monuments.
- Beyond its historical significance, D.C. boasts vibrant neighborhoods like Georgetown, Adams Morgan, and Capitol Hill, each offering unique dining, shopping, and cultural experiences.
- Residents enjoy outdoor activities along the Potomac River, Rock Creek Park, or the nearby Shenandoah National Park.
- With four distinct seasons, the city comes alive with cherry blossoms in spring, colorful leaves in autumn, and festive winter events.
- Known for its diverse community, thriving job market, and rich arts scene, Washington, D.C., offers a truly unparalleled lifestyle steeped in history and modern vibrancy.
Benefits & Beyond*
Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.
- Superior Health Plan Options
- Dental, Vision, HSA, life and AD&D coverage, and more
- Partnership models allows a K-1 status pay structure, allowing high tax deductions
- Extraordinary 401K Plan with high tax reduction and faster balance growth
- Eligible to receive an Annual Profit Distribution/yearly cash bonus
- EAP and travel assistance included
- Student loan refinancing discounts
- Purpose-driven culture focused on improving the lives of our patients, communities, and employees
We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us.
Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.
*Visa status applicants benefits vary. Please speak to a recruiter for more details.
Applicants only. No agencies please.
Job Title: Customer Success Manager
Location: US - Remote
OptymEdge is advancing global ophthalmology clinical trials through the Acuvera Suite-Certify, Capture, and Imaging-bringing digital transformation to visual function endpoints. To support this growth, we are seeking a Customer Success & Strategic Growth Manager to support and execute value realization, strengthen sponsor and CRO partnerships, and unlock long-term account expansion.
Primary Purpose
This client-facing role blends customer success, strategic account management, and commercial insight. You will partner with key global sponsors, oversee engagement across the customer lifecycle, and convert operational excellence into deeper, multi-service relationships. You will also contribute to the development of scalable CS frameworks that support OptymEdge's growth trajectory.
Responsibilities
1. Strategic Account Leadership
* Serve as the primary point of contact for assigned strategic accounts
* Lead onboarding, adoption, and continuous value delivery across Certify, Capture, and Imaging modules
* Conduct structured governance meetings, QBRs, and planning sessions with client stakeholders
* Build multi-level, trust-based relationships anchored in scientific credibility and shared goals
* Identify risks early and drive cross-functional resolution to maintain delivery excellence
2. Growth & Expansion Opportunities
* Identify upsell, cross-sell, and multi-service expansion opportunities in partnership with Commercial and Business Development teams
* Contribute to the development of long-term partnership and account growth strategies
* Partner with Business Development on renewals, pricing input, and proposal development
* Track and report NRR, account health indicators, and expansion pipeline activity
3. Cross-Functional Partnership
* Collaborate with Delivery, Clinical, Product, Technology, and Marketing teams to ensure consistent execution
* Translate customer insights into actionable product and service improvement recommendations
* Contribute to value stories, case studies, and customer success narratives
* Serve as the internal voice of the customer to support alignment across teams
4. Operational Excellence & Scaling
* Contribute to the development and refinement of scalable CS processes, playbooks, and engagement frameworks
* Build and maintain account health models and standardized reporting dashboards
* Leverage CRM and analytics tools for forecasting, engagement tracking, and risk signaling
* Support knowledge sharing and onboarding activities as the CS function grows
Qualifications
* Bachelor's/Master's in Life Sciences, Business, or related field.
* 5+ years in customer success, strategic account management, or clinical operations.
* Experience with eClinical or digital health systems.
* Strong communication, stakeholder management, and commercial awareness
Bonus Points
* Experience in ophthalmology clinical research or endpoint services
* Familiarity with eSource, imaging, or certification platforms
* Experience in growth-stage or transformation-focused organizations
* Proficiency with Salesforce or similar CRM platforms
Emmes Group: Building a better future for us all.
OptymEdge is part of the The Emmes Group. Emmes is transforming the future of clinical research, bringing the promise of new medical discovery closer within reach for patients. Emmes Group was founded as Emmes more than 47 years ago, becoming one of the primary clinical research providers to the US government before expanding into public-private partnerships and commercial biopharma. Emmes has built industry leading capabilities in cell and gene therapy, vaccines and infectious diseases, ophthalmology, rare diseases, and neuroscience.
We believe the work we do will have a direct impact on patients' lives and act accordingly. We strive to build a collaborative culture at the intersection of being a performance and people driven company. We're looking for talented professionals eager to help advance clinical research as we work to embed innovation into the fabric of our company. If you share our motivations and passion in research, come join us!
Why work at Emmes?
At Emmes, your actions and hard work will have a direct impact on public health initiatives, both globally and in our local communities with opportunities for volunteerism through our Emmes Cares community engagement program. We offer a competitive benefits package focused on the health and needs of our growing workforce, including:
- Flexible Approved Time Off
- Tuition Reimbursement
- 401k Retirement Plan
- Work From Home Anywhere in the US
- Maternal/Paternal Leave
- Casual Dress Code & Work Environment
CONNECT WITH US!
Follow us on Twitter - @EmmesCRO
Find us on LinkedIn - Emmes
The Emmes Company, LLC is an equal opportunity employer and does not discriminate in its selection and employment practices. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
#LI-Remote
Proposal Manager
US Remote
Emmes Group: Building a better future for us all.
Emmes Group is transforming the future of clinical research, bringing the promise of new medical discovery closer within reach for patients. Emmes Group was founded as Emmes more than 47 years ago, becoming one of the primary clinical research providers to the US government before expanding into public-private partnerships and commercial biopharma. Emmes has built industry leading capabilities in cell and gene therapy, vaccines and infectious diseases, ophthalmology, rare diseases, and neuroscience.
We believe the work we do will have a direct impact on patients' lives and act accordingly. We strive to build a collaborative culture at the intersection of being a performance and people driven company. We're looking for talented professionals eager to help advance clinical research as we work to embed innovation into the fabric of our company. If you share our motivations and passion in research, come join us!
Primary Purpose
An experienced role, responsible for leading the assigned proposal team in the development of high quality, compliant and timely proposals for the U.S. government and other organizations conducting biomedical research including clinical trial. The Proposal Manager uses Emmes' proposal process, tools, and corporate policies to plan, manage, and contribute to all stages of the development of proposals with a high degree of professionalism and collaboration. Works alongside the Proposal Department leadership and other team members to refine processes and tools, evolve our services, and win opportunities to conduct research or the IT systems that support research that improves public health and impacts lives.
Responsibilities
- Manage proposal response teams of varying sizes, comprised of BD, solution leads, SMES, and members of the pricing team, to complete a structured response addressing all client requirements, meets capture strategy, and is submitted on time
- Work with the Government BD and Capture teams to support Emmes' capture efforts, understand the messaging strategy established in the capture phase and establish a proposal plan that adheres to the win strategy and messaging established by the team; review draft and provide feedback on how the goals, issues, features, benefits, and proofs have cascaded through the response
- Shred solicitation requirements to develop response plans that follow Emmes' proposal development and review process for government and non-government solicitations.
- Work with the proposal teams and appropriate leadership to identify, mitigate, and resolve issues, questions, and challenges surrounding the proposal
- Organize, write, edit, and format proposals consistent with client response instructions using Emmes templates, providing first draft responses using the content library and creating content as needed
- Provide ongoing proposal content support including editing of SME-provided content, consistent formatting, logical copy flow and single tone of voice
- When partners, vendors, or subcontractors are included in the strategy, ensure these third parties understand content needs and associated deadlines, and resolve associated issues as needed to move the proposal process forward
- risks to the proposal process, and collaborate with department team members on continual improvement
- Contribute to the content management of the proposal re-use library text, graphics, and templates, including the use of tools, e.g., GovDash or Responsive
- Manage Emmes proposal data for facilitation, tracking, and evaluation of proposal progress
- Provide thought leadership and manage projects that elevate the department's processes, tools, and skills
- Able to wear multiple hats in the proposal and content development roles and be flexible with the needs of individual proposal response team members to reach the end goal of a compliant, best-quality, submitted proposal within the allotted time
- Other duties as assigned
Qualifications
- Bachelor's degree in English, Journalism, Business Administration, or a related discipline required or equivalent experience
- Minimum 3 years experience working in a professional, post-collegiate environment with a degree or 6 -7 years without a degree
- Minimum 3 years experience full-time proposal experience, in which managing proposals is the primary job function
- Experience with CRO or IT proposals, preferred
- Experience with government solicitations, including IDIQ, GWAC, BPA, OTA, RFA/grant, and TO proposals, preferred
- Possesses user-level experience with Customer Relationship Management (CRM) systems and Content Management Systems, e.g., Dynamics 365 and GovDash preferred
- Demonstrates intermediate to advanced skills in Microsoft Office Suite products and Adobe Acrobat, including working knowledge of Visio and PowerPoint
- Maintains a professional and positive approach with proposal teams
- Demonstrates the following skills at a level of excellence consistent with Emmes' Proposal Manager:
- Takes ownership of proposals from assignment to submission, including persistence in problem solving
- Writing and communication skills
- Organizational skills
- Initiative and ability to exercise sound independent judgment
- Business acumen, serving internal and external clients, and balancing assertiveness with flexibility for the good of the proposal and the team
- Ability to juggle conflicting priorities during the proposal process and makes decisions concerning the proposal
- Ability to proactively identify risks to proposal, identify solutions, and collaborate with proposal team and/or proposal department leadership to mitigate as appropriate
- Critical thinking skills and ability to play devil's advocate for the good of the proposal
- Process management skills to find the most efficient critical path necessary to achieve the quality goals for the proposal
- Time management skills to develop and manage an effective and realistic proposal timeline
- Team- and relationship-building skills with assigned proposal teams
Why work at Emmes?
At Emmes, your actions and hard work will have a direct impact on public health initiatives, both globally and in our local communities with opportunities for volunteerism through our Emmes Cares community engagement program. We offer a competitive benefits package focused on the health and needs of our growing workforce, including:
- Flexible Approved Time Off
- Tuition Reimbursement
- 401k Retirement Plan
- Work From Home Anywhere in the US
- Maternal/Paternal Leave
- Casual Dress Code & Work Environment
CONNECT WITH US!
Follow us on Twitter - @EmmesCRO
Find us on LinkedIn - Emmes
The Emmes Company, LLC is an equal opportunity employer and does not discriminate in its selection and employment practices. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
#LI-Remote
Associate Director of Communications Systems
Arlington, VA (On-Site)
About Us
Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, and Georgia. Ennoble Care's clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, "To Care is an Honor." Join Ennoble Care today!
Overview
Ennoble Care is seeking an Associate Director of Communications Systems to own our Dialpad and Zoho CRM platforms end to end—from day-to-day administration to the analytics that drive operational decisions for clinical leadership and the C-suite.
This is not just a systems administration role. You'll inherit active automation projects in Zoho (workflow rules, field permissions, validation logic, cross-module integrations) and a growing analytics practice around Dialpad call data (transfer acceptance rates, queue performance, agent productivity). You'll be expected to build on both—and you'll have AI tools at your disposal to do it. We're actively using AI to automate workflows, analyze call data, and eliminate manual processes across both platforms. You'll be expected to leverage these tools to move faster than a traditional admin ever could.
You'll report directly to the CIO and have regular visibility with the COO and executive leadership. This position is on-site at our Arlington, VA corporate headquarters.
Key Responsibilities
Dialpad Administration & Analytics (~610 users across 15+ offices and 11 states)
• Manage user provisioning/deprovisioning, license management (Connect vs Contact Center), number assignment, and extensions
• Configure and optimize call routing, IVR structures, queues, and office/department setup
• Build and maintain performance dashboards for clinical operations leadership—transfer acceptance rates (warm vs cold), queue performance, agent productivity, ring timeout analysis, voicemail detection
• Leverage AI tools to automate call data analysis, anomaly detection, and recurring reporting
• Track and report on KPIs weekly: call answer rate, abandon rate, average speed to answer, queue wait time
• Conduct root cause analysis when performance dips—whether it's a routing issue, a training gap, or a staffing constraint
• Serve as primary technical contact with Dialpad support and account team
• Troubleshoot call quality issues, agent status problems, and routing errors
Zoho CRM Administration & Automation (~50+ liaisons, scaling to 100+)
• Manage user creation, role/profile management, field-level permissions, module configuration, and layout customization
• Own and extend existing workflow automations—bonus point calculations, pathway expiration enforcement, focused pathway caps, cross-module lookups (house call / hospice), referral-to-liaison mapping
• Drive data integrity: account deduplication, referral source accuracy, sync monitoring between Zoho, OA (OperationsAccel), and MatrixCare
• Build liaison performance dashboards and automate the pulse report
• Reduce bonus reconciliation from ~16 hours/month of manual work to near-zero through automation
• Use AI-assisted development to build and iterate on Zoho workflow rules, validation logic, and cross-module integrations faster
Integrations & Cross-Platform
• Coordinate user lifecycle (provisioning/deprovisioning) across Dialpad and Zoho as part of onboarding/offboarding workflows
• Maintain integrations between Dialpad, Zoho, CallRail, and other systems
• Monitor sync reliability between Zoho, OA, and the Dialpad data warehouse (Azure SQL)
• Support other no-code/low-code tools (Scribe, Keragon, Emitrr) as needed
Performance Monitoring & Reporting
• Track and report on Dialpad and Zoho KPIs weekly to leadership
• Identify trends and proactively address issues before they impact metrics
• Support Operations Analyst with data extraction for deeper analysis
Documentation & Training
• Create and maintain system documentation, runbooks, and SOPs
• Develop training resources to improve adoption and reduce errors
• Conduct end-user training for new hires and existing staff
What Success Looks Like
• You own Dialpad and Zoho administration completely—user provisioning, routing changes, and system configuration no longer route through the helpdesk or the CIO
• Leadership gets recurring, self-service visibility into call center performance and liaison productivity without asking for it
• Manual reconciliation work that currently takes 16+ hours/month is automated or eliminated
• When something breaks or trends in the wrong direction, you catch it before anyone else does
Qualifications
Required
• 3+ years of experience administering a cloud communications platform (Dialpad, RingCentral, 8x8, Five9, or similar)
• 2+ years of experience administering a CRM (Zoho CRM strongly preferred; Salesforce acceptable)
• Hands-on experience building CRM automations—workflow rules, validation rules, field-level security, cross-module lookups
• Comfortable writing SQL queries for analytics (you'll query an Azure SQL data warehouse—and use AI tools to accelerate query development and analysis)
• Experience building dashboards or reports in Power BI, Looker, or similar
• Strong analytical skills—able to interpret data and identify root causes
• Excellent communication skills with ability to present metrics to leadership
• Strong attention to detail—you'll reconcile bonus payments where errors directly impact employee compensation
• Ability to work on-site in Arlington, VA
Preferred
• Zoho CRM administration certification
• Experience with Zoho-to-external-system integrations (webhooks, APIs, middleware like Zoho Flow)
• Healthcare industry experience (home health, hospice, or multi-site provider groups)
• Experience with Dialpad specifically (API, webhooks, admin console, contact center configuration)
• Familiarity with data warehousing concepts and ETL pipelines
• Experience using AI/LLM tools (Claude, ChatGPT, Copilot) to accelerate technical work—writing automations, analyzing data, building integrations
• Background in contact center operations (not just IT administration)
What We Offer
• Ownership of two mission-critical platforms with direct impact on business performance
• Direct visibility with CIO, COO, and executive leadership
• AI-forward team—you'll have enterprise AI tools and an automation backlog with clear ROI from day one
• Growing organization—the systems you build now will scale with 2x liaison headcount and continued M&A expansion
• Competitive compensation and benefits package
• Career growth opportunities within IT and operations
Compensation
Salary Range: $90,000 - $110,000 with 10% Bonus based on Annual KPIs
Benefits
Full-time employees qualify for the following benefits:
• Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity
• Paid Time Off
• Paid Office Holidays
All employees qualify for these benefits:
• Paid Sick Time
• 401(k) with up to 3% company match
• Referral Program
• Payactiv: pay-on-demand — cash out earned money when and where you need it!
Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.
Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics including but not limited to race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.
No matter your background, education, or career path, if you share our vision to create extraordinary experiences, you belong at HITT.
Commercial Construction Senior Superintendent
- GovCloud Job Description: A Senior Superintendent (Supt.) directs the work flow of the project on site consistent with the project schedule and HITT safety and quality standards.
The Senior Supt.
provides leadership and serves as the liaison between project team members to promote the interest of both the business and clients in all matters, as well as demonstrate the characteristics of a mid-level leader.
Senior Supt.s communicate project priorities to site staff and all subcontractors, serving as the primary leader on site for the construction project.
Responsibilities Understanding and administering the HITT safety program to include all subcontractors, ensuring that all accidents/incidents are promptly reported and investigated, and assisting in safety inspections by outside agencies Maintain HITT quality standards for all aspects of the project Serve as the leader for all on site safety, managing a safe jobsite for all involved Maintain daily log of all activities and site conditions, while managing the punch list and closeout process through owner/architect acceptance Work with the project manager in formulating project schedule, ensuring that the proper methods and sequence of installation are followed, making and following through with schedule commitments, and maintaining HITT quality standards Maintain good working relationships with all subcontractors on the project, developing relationships within the community which enhance business opportunities, and ensuring subcontractors are treated fairly Ensure complete, accurate daily documentation of work orders/tickets, understanding subcontractor scope of work to avoid unnecessary change orders, and identifying problems early and act immediately to provide solutions Develop and organize the site team, arranging for temporary facilities/utilities for the site, and identifying long lead items that need to be expedited Collaborate with the project manager and site operations team throughout the life of the project Qualifications A four-year degree from an accredited university with a concentration in construction, engineering, or business is strongly preferred.
In lieu of a degree, additional work experience is acceptable.
8-10 years’ experience in commercial construction, including experience with a commercial general contractor Tenant renovations, service work, work in occupied spaces, weekend work, fast paced project experience all a plus Mastery of building processes and best practices Ability to organize necessary resources, including people, tools and time to meet tight deadlines and achieve desired results Project lead experience preferred Previous experience in a superintendent or project lead experience preferred Ability to master sector/project-specific software systems including but not limited to: Microsoft Office suite (ex.
Project, Excel, Word, Outlook, PowerPoint, etc.), ProCore, Adobe, BlueBeam, OSHA 30 Certification preferred Ability to walk and/or stand for long periods of time and the ability to lift up to 50lbs Must demonstrate a strong ability to: Communicate clearly, concisely, and professionally, with a strong focus on audience appropriate business writing and verbal skills Demonstrate a positive attitude and passion for construction and our industry Gather data, interpret it into meaningful information, and relay that information through clear, concise communication strategies; ability to see how pieces and processes fit into and affect the bigger picture/business model Organize and manage tasks and priorities Demonstrate integrity consistently with The HITT Way and HITT’s core values Seek continuous improvement of knowledge and abilities, internal focus on self-improvement Adapt and exercise flexibility with the ever-changing world of technology, design, means and methods Collaborate with people of various backgrounds and styles Create and maintain relationships with colleagues, clients, subcontractors, and vendors Exhibit respectfulness by being punctual, engaged/focused, and respectful of others HITT Contracting is an equal opportunity employer.
We are committed to hiring and developing the most qualified individuals based on job-related experience, skills, and merit.
All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic.
We value a respectful, inclusive workplace where everyone has the opportunity to succeed.
HITT Contracting maintains a drug-free workplace, consistent with applicable local, state, and federal laws.
No matter your background, education, or career path, if you share our vision to create extraordinary experiences, you belong at HITT.
Commercial Construction Assistant Project Manager
- Corporate Office Job Description: An Assistant Project Manager (APM) obtains, evaluates, coordinates and distributes the information and authorizations necessary to construct projects on time, within budget and to the quality specified.
The APM is responsible to protect and promote the interest of both the business and client in all matters as well as demonstrate the personal characteristics of a beginner-level leader.
While learning paths, growth and promotional opportunity vary, most team members are APMs for two to six years.
Responsibilities Maintain adherence to HITT’s standards of safety Ensure that required documentation is filed Assist in creating and managing project budget for all assigned projects Develop pre-construction RFP package Assist in conducting project meetings, setting milestones and formulating monthly owner report Establish job processes (RFIs, submittals, and pay applications) including approving pay applications and negotiating subcontract change orders Update project schedule; ensure project quality control and establish overall project logistics Assist in managing the closeout process Collaborate with the project superintendent and site operations team throughout the life of the project Qualifications High school diploma required, four-year degree from an accredited university with a concentration in construction, engineering, or business is strongly preferred In lieu of a degree, additional work experience is acceptable 2-5 years’ experience in commercial construction, including experience with a commercial general contractor Previous experience on commercial job sites strongly preferred Passion for construction and our industry; ability to recognize and seek quality Ability to master sector/project-specific software systems including but not limited to: Microsoft Office suite (ex.
Project, Excel, Word, Outlook, PowerPoint, etc.), ProCore, Adobe, BlueBeam, JD Edwards Must demonstrate a strong ability to: Communicate clearly, concisely, and professionally, with a strong focus on audience appropriate business writing and verbal skills Demonstrate a positive attitude and passion for construction and our industry Gather data, interpret it into meaningful information, and relay that information through clear, concise communication strategies; ability to see how pieces and processes fit into and affect the bigger picture/business model Organize and manage tasks and priorities Demonstrate integrity consistently with The HITT Way and HITT’s core values Seek continuous improvement of knowledge and abilities, internal focus on self-improvement Adapt and exercise flexibility with the ever-changing world of technology, design, means and methods Collaborate with people of various backgrounds and styles Create and maintain relationships with colleagues, clients, subcontractors, and vendors Exhibit respectfulness by being punctual, engaged/focused, and respectful of others HITT Contracting is an equal opportunity employer.
We are committed to hiring and developing the most qualified individuals based on job-related experience, skills, and merit.
All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic.
We value a respectful, inclusive workplace where everyone has the opportunity to succeed.
HITT Contracting maintains a drug-free workplace, consistent with applicable local, state, and federal laws.
Acclaim Technical Services, founded in 2000, is a leading cyber operations, intelligence solutions and operations, network infrastructure, engineering and business enablement and enterprise operations company supporting a wide range of U.S. Federal agencies. We are an Employee Stock Ownership Plan (ESOP) company, which is uncommon within our business sector. We see this as a significant strength, and it shows: ATS is consistently ranked as a top workplace among DC area firms and continues to grow.
We are actively hiring an Administrative Support Specialist with TS/SCI clearance and polygraph to join our Data and Systems Integration Division, working in Northern Virginia in support of coordination and administration Tasks.
ROLES AND RESPONSIBILITIES:
Tasks shall include, but are not limited to, the following:
- Coordination, organization, and scheduling of meetings. Take meting notes/minutes and meeting attendance.
- Organize and assist with office drills, filings, correspondence, tracking systems, and coordinating office requests.
- Coordinate schedules, generate minutes, and document action items.
- Assist in tracking and managing responses to actions at various levels to include but not limited to: Division Review Forums, Corporate Actions, and Ad-Hoc Front Office Actions.
- Tasking may include congressional responses, testimony reviews, and program data calls.
REQUIRED EDUCATION & EXPERIENCE:
- Thorough familiarity with standard Microsoft Office tools (Outlook, Word, Excel, PowerPoint, etc.).
- Excellent communication and organizational skills.
- Bachelor’s degree
- TS/SCI with polygraph
