Wholesale Operations Coordinator

Wholesale Operations Coordinator

Location: Ogden, UT (On-site)

Demand Planning Team | Reports to Demand Execution Lead

Compensation: $60,000 – $70,000 annually, based on experience

Position Summary

The Wholesale Operations Coordinator is the execution backbone of our wholesale planning

function. Where the Wholesale Planner works with retail buyers on assortment strategy and

demand forecasting, this role ensures that what gets planned actually gets delivered — on time,

accurately communicated, and with zero surprises.

This person owns the PO data layer for all wholesale accounts: managing purchase order

accuracy, aligning ship and cancel dates to inbound schedules and warehouse capacity, and

maintaining the operational rhythm that keeps wholesale fulfillment running smoothly. They are

also the primary point of contact for retail buyers on order status, communicating weekly

through structured order memos that provide clear visibility and proactive substitution guidance

when inventory constraints arise.

This role works in close coordination with the Wholesale Planner and reports to the Demand

Execution Lead, who oversees fulfillment operations for the team.

Key Responsibilities

1. Purchase Order Management

• Own the accuracy and maintenance of all wholesale PO data — including quantities,

ship dates, cancel dates, and item-level details — across all key accounts

• Monitor open PO status daily, flagging date conflicts, quantity discrepancies, or data

integrity issues before they become fulfillment problems

• Coordinate PO date adjustments in alignment with inbound shipment schedules and

warehouse receiving capacity, working closely with the Demand Execution Lead to

sequence orders appropriately

• Maintain clean and current PO records in the ERP system, ensuring data is reliable for

planning, finance, and operations teams downstream

• Partner with the Wholesale Planner to ensure order commitments reflect current

inventory availability and demand plan outputs

2. Inbound & Warehouse Coordination

• Track inbound shipments relevant to wholesale account fulfillment, maintaining visibility

into expected receipt dates and flagging delays that could impact ship windows

• Align wholesale ship dates to warehouse receiving and pick-pack schedules,

communicating proactively with the Demand Execution Lead when capacity conflicts

arise

• Flag hot inbounds — shipments that are critical to meeting imminent ship dates — and

coordinate with operations to prioritize receiving and processing accordingly

• Maintain a forward-looking view of what needs to arrive, when, and in what quantity to

support the wholesale order book without disrupting other channel operations

3. Weekly Buyer Order Memos

• Produce and distribute weekly order memos to retail buyers at all key wholesale

accounts, providing a clear and consistent update on order status, expected ship dates,

and any changes since the prior communication

• Proactively identify inventory constraints that affect open orders and develop substitution

recommendations in partnership with the Wholesale Planner — communicating these to

buyers clearly and in advance of ship dates

• Maintain a professional, reliable communication cadence with buyers that builds trust

and reduces inbound inquiries by getting ahead of questions before they arise

• Document buyer responses, acceptances, and substitution decisions, keeping the

internal team informed and the PO record updated accordingly

4. Data Integrity & Operational Reporting

• Serve as the first line of defense for wholesale order data quality — catching errors,

mismatches, and stale records before they surface as fulfillment issues or buyer

disputes

• Support the Wholesale Planner and Demand Execution Lead with regular reporting on

open order status, fill rate, and on-time ship performance by account

• Maintain item-level data hygiene for wholesale accounts including UPCs, pack

configurations, and account-specific requirements that affect order processing

• Flag patterns in order discrepancies, late shipments, or substitution frequency that signal

upstream planning or supply issues worth escalating

Qualifications

Required

• 2+ years in a supply chain, operations coordination, wholesale operations, or order

management role — ideally in a consumer goods or distribution environment

• Strong attention to detail and data accuracy; comfortable managing high volumes of

order-level information without losing precision

• Proficiency in Excel and/or Google Sheets and the ability to work efficiently with

structured data exports from ERP systems.

• Clear and professional written communicator — this role writes buyer-facing memos

weekly and needs to translate operational complexity into clean, readable updates

• Organized and proactive; able to manage multiple open order books simultaneously and

flag issues before they escalate

• Experience with ERP systems (NetSuite or comparable) for PO management and order

data extraction

• Prior exposure to wholesale order management, retail routing guides, or account-specific

compliance requirements

• Familiarity with warehouse operations or inbound logistics coordination

• Experience working directly with retail buyers or customer service teams in a vendor or

supplier context

Preferred

• Bilingual-English and Spanish

How This Role Fits the Team

The Wholesale Operations Coordinator works as the operational counterpart to the Wholesale

Planner. While the Planner owns the forward-looking view — assortment strategy, demand

forecasting, and account productivity — the Coordinator owns the execution layer: ensuring that

orders are accurate, dates are feasible, inbounds are tracked, and buyers are always informed.

Reporting to the Demand Execution Lead, this role is embedded in the day-to-day rhythm of

wholesale fulfillment and serves as the connective tissue between planning outputs, warehouse

operations, and the retail buyer relationship on order status matters.