Engineering Structures Impact Factor Jobs in Chicago Remote

Provisur is an industry leader that pushes the boundaries of ingenuity, bringing precision-engineered food processing equipment, aftermarket parts and service to locations around the world. As a global leader with a close-knit family feel, we take pride in taking care of our people. Check out our videos at /provisur and see for yourself!

As a Customer Service Representative (Further Processing Equipment), you’ll be responsible for aftermarket sales in your assigned region and customer accounts. You’ll work independently and with the team to achieve sales goals and customer satisfaction. Your duties include promoting parts sales, occasional troubleshooting equipment, providing customer training, and offering service solutions. You’ll also support the Account Manager by identifying leads and opportunities while also supporting new equipment sales.

What You’ll Do:

• Retain and grow aftermarket business by promoting Provisur products, services, and value
• Visit customers to assess satisfaction, analyze sales trends, and uncover growth opportunities
• Manage key and target accounts, focusing on parts, tooling, and rebuilds
• Track competitor activity and monitor aftermarket sales forecasts
• Present proposals for repair parts and equipment conversions, and ensure timely follow-through
• Sell maintenance agreements to meet annual sales targets
• Prepare and submit call reports, participate in meetings, and manage an individual expense budget

What You Won’t Do:

• Feel like a number – we value respect, teamwork, and collaboration at every level
• Suffer from boredom – you’ll always be learning new things and working with a variety of clients and colleagues worldwide
• Hit a ceiling – you’ll have opportunities to grow and advance as quickly as your skills and ambitions allow

Who You Are:

• A problem-solver who thinks quickly on their feet without losing sight of important details
• A creative thinker who loves to find new ways to approach solutions
• A lifelong learner with a passion for advancing your career and raising your hand when opportunities arise

What You’ll Need:

• High School diploma or equivalent
• 3-5 years of field experience, including mechanical assembly, hydraulics, electrical, and electronics on related Provisur equipment or equivalent
• Proficient in reading technical manuals, schematics, and parts illustrations
• Ability to work independently and as part of a team
• Proficiency in MS Office and ERP systems
• Willingness to travel up to 75% of the time

What You’ll Enjoy:

• Healthy work/life balance
• Cross-training, ongoing skill development, and continuing education assistance
• A robust benefits package with great health, dental, vision, and life insurance, employee referral bonuses, and even pet insurance!
• A remote work policy and ample paid time off (PTO)
• Retirement savings (401k) opportunities
• Matching gifts on charitable contributions

Pay Range: The compensation range below reflects a good faith estimate of starting base pay for full-time employment at the time of posting. The pay range may be higher or lower based on geographic location, and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, and certifications.

$90,000- $110,000 base pay. This position is eligible for a commission plan.

Provisur is proud to be an equal opportunity employer - we embrace diversity and welcome individuals from all walks of life. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Established in 1978, United Scrap Metal (“USM”) has grown from $200 and a rental truck into one of the largest full-service recyclers in the country. Today, the USM team continues to pioneer innovative, solutions-driven recycling programs through ethical and sustainable practices, which have earned them both acclaim and recognition amongst industry partners. With 700+ team members across 11 locations nationally, the company’s commitment to excellence is reflected in its award-winning history, as well as an outstanding client retention rate across thousands of customers throughout North America. Equally as important is the expansion of the team’s focus on philanthropy, sustainability, diversity and carrying out our corporate mission: making a positive impact on the lives of others. USM is proud to make a difference for its customers, partners, team members, communities and the planet as it continues to drive its expansion forward for the next forty years and beyond.

USM is looking for purpose-driven individuals who seek to utilize their unique traits and attributes to make a positive impact on the company and further our mission. Team members at United are driven to achieve results and are tenacious in the face of challenges. They are humble and intellectually curious, seeking the ability to roll up their sleeves and “get their hands dirty” to solve complex problems while maintaining the motivation to develop both personally and professionally. Lastly, collaboration is vital to our business and line of work; therefore, our team members must be able to communicate and build relationships with multiple cross functional departments across the organization.

Position Overview

The Bilingual (Spanish) Operations Supervisor supports the Operations Manager overseeing and directing the various Operations Team Members who are responsible for sorting and separating raw materials. This individual’s main priority will be to initiate process improvement and leadership of his or her area of assigned responsibility. Reports directly to the Operations Manager and oversees his or her specific department of team members.

Summary of Responsibilities

• Operates the facility in full compliance with USM’s Safety Program, EPA Regulations, & OSHA Standards; coordinates any other facets of the program with outside safety consultants while helping to facilitate ongoing training with an in-house safety liaison
• Supports all Wire Processing and De-Ox related activity
• Develops the strategic thought process and intuition of the key team members who lead each department; this will encompass developing a thorough operator training program in the future
• Implements policy in reference to attendance, punctuality, and equipment damage and disciplines, when necessary, if expectations are not met
• Understands our feedstock by given customer segments: Manufacturing, Demo & Contractors, Facility, Scrap Recyclers, Recycling Center, Obsolete / Repair Service Centers and Utilities
• Coordinates cost effective preventative maintenance, and overall upkeep of operations; upholds pre-inspection system standards and other proactive measures
• Responds to Sales Team inquiries regarding the scope of our services and overall capabilities
• Possesses the vision to profitably expand volumes and help grow the business into the future
• Establishes low turnover due to a superior workforce
• Supports development of risk mitigation initiatives
• Coordinates efficient day to day operations, scheduling and staffing logistics of his or her area of responsibility
• Identifies challenges, increases efficiencies and oversees the entire operation
• Creates and manages performance management and improvement tracking systems
• Performs new team member orientation, training & development logistics and recordkeeping
• Assists with team member relations
• Participates in cross functional committee facilitation
• Supports companywide communication and strategic initiatives (ISO 14001 / RIOS)
• Ensures team member safety, welfare, wellness, health reporting and services
• Must demonstrate competency in all aspects of the job and company objectives
• Demonstrates understanding of company policies, rules and trainings
• Other duties as assigned

The Operations Supervisor contributes to the accomplishment of Operations practices and objectives that will create a team oriented and high-performance culture. The following represent a more detailed description of the expectations for the individual in this role:

Scope and Responsibility of Position: Develops a cohesive team that facilitates delivering marketing commitments on a consistent basis; coordinates all maintenance activities related to machinery, plant equipment / building, and spare parts; develops a production schedule that helps maximize throughput while reducing cost per pound; strives to minimize downtime, with the exception of required maintenance related activity; participates in Night Shift “checks and balances”, ensuring coordinating activities and crossover.

Leadership Role: Leads by example; provides training, support, and positive reinforcement to all team members; provides cross training, nurturing, and feedback that enable individuals to rapidly develop; executes timely employee reviews of all personnel; exhibits professional communication at all levels within organization; possesses a sense of urgency related to completing all committed orders on a timely basis; provides critical feedback on material recoveries and processing limitations; execution needs to be cognizant of our SWOT’s (Strengths, Weaknesses, Opportunities, & Threats); builds a related network that can be leveraged for expertise, guidance, opportunity, and outsourcing knowledge is beneficial.

Meet or Exceed Department Goals: Efficient production and timely delivery of quality products; consistent low-cost production in a safe environment; activities aligned with Operations Manager in regards to capital projects and overall operations; works with Operations Manager to develop concise cost structures and production standards while establishing an incentive program that rewards operational excellence.; consistently delivers production numbers in our current reporting format; executes prompt/accurate receiving reports and load recoveries; understands our material disposition and commodity markets.

Required Characteristics

• Fluency in English; working knowledge / basic communication in Spanish
• College degree or equivalent related job experience preferred
• Experience in the metal industry/ manufacturing / heavy industrial environment preferred
• Possess a basic understanding of how a company operates financially
• Ability to be “hands on” while training and supporting direct reports
• Participates in personal ongoing development
• The Company desires a candidate who has shown a stable job history, dependable attendance practices and whose references can state is a trustworthy individual
• Ability to work in various environmental conditions such as extreme heat or cold, dusty, dirty and/or wet conditions
• Candidate must pass a pre-employment physical, background and credit check
• Able to fulfill flexible scheduling requirements as determined by the manager and / or business needs of the operation

Minimum Safety Training Requirements

• Basic on-the-job training that satisfies the Primary Objectives of the specific position (as noted above)
• US-SOP-01 United in Safety Manual
• US-F11 QEH&S Policy
• US-SOP-03 Team Member Handbook

We strive to demonstrate our Core Values in all positions at USM:

Trust ● Commitment ● Loyalty ● Passion ● Respect● Service ● Performance

USM is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. USM will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. USM is a Zero Impairment Workplace. USM provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Talent Acquisition contact or another member of our People Experience Team at The decision on granting reasonable accommodation will be made on a case-by-case basis.

Company Overview:

MaxSolar is a leading provider of Operations & Maintenance (O&M), Asset Management and Technical Services for solar photovoltaic and battery storage systems in the commercial marketplace. As a comprehensive services provider, MaxSolar supports client needs throughout the entire project life cycle. Our programs ensure that system owners receive the maximum energy, environmental, and financial benefits from their assets.

Position Overview:

The Field Technician is required to troubleshoot and resolve solar PV and battery storage system issues, including emergency repairs/corrective maintenance, design change requirements, and equipment modifications/upgrades. Position will also be responsible for Preventative Maintenance activities to support system performance of O&M portfolio, as well as, QA/QC inspections, system commissioning and pre-con site assessments.

Responsibilities:

As a Solar Technician/Electrician within the Operations and Maintenance team, you will play a critical role in ensuring the safe, efficient, and reliable performance of solar energy systems. Key responsibilities include:

• Performing routine maintenance, inspections, and system checks on solar equipment to ensure optimal performance.
• Operating, maintaining, troubleshooting, and repairing equipment issues identified during inspections or daily operations.
• Conducting electrical testing, measurements, and diagnostics to identify and resolve electrical issues.
• Utilizing a basic understanding of system monitoring platforms to review and analyze performance data, identify trends, and flag potential concerns.
• Preparing formal documentation of all field activities, task procedures, and maintenance actions.
• Adhering to all safety protocols, company policies, and industry standards.
• Providing technical guidance and support to junior technicians as needed.
• Demonstrating strong attention to detail in all aspects of work.
• Assisting with QA/QC activities, commissioning of new solar installations, and site assessments.
• Managing preventive maintenance tasks and deliverables, including independently performing basic electrical tasks.
• Conducting advanced testing and troubleshooting, including work on electrically live devices when required and permitted.
• Performing lockout/tagout (LOTO) procedures in accordance with established guidelines and safely releasing systems for troubleshooting.
• Executing work instructions for both electrical and mechanical repairs on on-site equipment.
• Working within distribution-level systems up to 600 VAC and within PV array limits up to 1000 VDC.
• Applying low-voltage test equipment, including conducting pre- and post-use inspections, safely connecting instruments, and interpreting test results.

Qualifications:

• Associates Degree in Engineering or equivalent Technical Certification/Training
• Licensed Electrician and NABCEP certification preferred.
• Valid Driver’s license with clean record.
• One (1) year minimum experience installing/maintaining commercial scale battery storage systems preferred.
• Ability to work remotely and independently.
• Project management/field operations management experience preferred.
• Previous experience working with power electronic conversion equipment.
• Experience with metering and test equipment.
• Experience with centralized DAS/SCADA/EMS control systems.
• Working knowledge of Commercial Power Plant Operations.
• Ability to read electrical/mechanical drawings, equipment manuals and technical specifications.
• Familiarity with CMMS based work order/ticketing systems and mobile reporting tools.
• Working knowledge of NEC and local building codes and OSHA safety standards (OSHA 30 preferred).
• Ability to efficiently troubleshoot system failures.
• Proficient with the use of the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Must be willing and able to climb ladders, stairs and work on rooftops.
• Ability to work in extreme weather conditions.

Benefits:

• Competitive salary and performance-based incentives
• Health, dental, and vision insurance
• Retirement savings plan
• Opportunities for professional development and career advancement

Are you a recent graduate looking to build a career as a consultant or advisor in the sports industry?

International Sports Management (ISM) is the global leader in executive hosting and ticketing strategy for 40+ premier global events annually. From the College Football Playoff National Championship to the World Cup and the NCAA Division I Men's Basketball Tournament, we partner with Fortune 1000 companies to help them strategically leverage sports as a business development and client engagement tool.

We are growing our downtown Chicago headquarters and seeking ambitious, business-minded graduates who want to develop into trusted advisors in the sports space — not just salespeople. The expansion to our team will begin with training conducted by all of our Chicago management team in late March.

Why This Role Is Different:

This is not transactional ticket sales. This is sports business consulting.

As a Client Advisor, you will:

• Advise C-level executives at Fortune 1000 companies and beyond on how to use our executive hosting facilities to drive revenue, retain clients, and incentivize top performers
• Learn how corporations structure entertainment budgets and ROI strategies
• Manage the full consultative sales cycle from prospecting to strategic account management
• Develop executive-level communication skills early in your career
• Build a national network across major U.S. markets

You will start in business development to build your foundation, but as you gain success, your role evolves into account strategy and long-term partnership management. Many of our managers began in this exact role and advanced into leadership within their first 18 months.

The Professional Development Advantage

For graduates interested in becoming sports consultants, advisors, or leaders in the business of sports, this role builds:

• Executive presence and C-suite communication skills
• Financially driven, performance-based business acumen
• Strategic thinking around client acquisition and retention
• Negotiation and closing skills
• Confidence operating in high-stakes business environments

You won’t be watching the sports industry from the sidelines, you’ll be learning how major corporations invest in it.

What We Provide

• Structured, hands-on training designed for recent graduates or individuals launching a sales/customer facing career
• Continuous mentorship from managers who started in your seat
• Base salary + uncapped commission
• Monthly, quarterly, and annual incentives with cash & prize bonuses
• Medical/dental benefits and 401(k) with company match
• Over four weeks of total paid time off in 2025 (vacation + holidays)
• First-year earnings average: $55K–$75K+
• Year two earning potential: $80K+
• Clear pathway to sales leadership within 18 months

Who Thrives Here

• Recent graduates (Business, Sports Management, Communications, Finance, or related fields preferred)
• Competitive, financially motivated individuals
• Strong communicators who are comfortable speaking with executives
• Individuals seeking a fast-paced, performance-driven culture
• Those willing to commit to mastering the 8–12 month learning curve to be successful

If your long-term goal is to become a trusted advisor in the sports industry — whether in consulting, partnerships, or executive leadership — this is where you build the foundation.

Launch your career in the business of sports.

Apply now to join ISM’s growing Chicago headquarters and start building your path toward sports advisory and leadership.

Reminder:

Our projected in-office training will begin later this month. If you will be relocating in the future or are not available in that time frame for full time employment in our Downtown Chicago Office (located in the Loop on Michigan Avenue), please check out our website for future employment opportunities: 

Director of Wealth Transfer Strategy | Chicago or St. Louis

• Current or prior law firm experience required
• LL.M. a plus
• 10+ years of sophisticated estate planning experience
• Extensive client contact
• Ability to assist advisors in closing new business opportunities; business development and prospecting are not required.
• $300's - 400's total compensation, in addition to an excellent benefits package

The firm is seeking an Estate Planning Attorney to lead the structuring and implementation of complex estate planning, wealth transfer, and business succession matters for ultra-high-net-worth families and family offices. This role serves as a technical authority, reviewing and designing sophisticated planning structures and advising on multi-generational strategies, governance considerations, and closely held business interests.

Chicago or St. Louis - Relocation assistance available.

We partnered with HopSkipDrive to find responsible CareDrivers to provide safe, reliable transportation for families in your area. In this role, you'll help children get to school, activities, and appointments — safely and on time — while giving families peace of mind. Best of all, you choose your schedule and earn competitive pay.

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2. Apply Online
   
3. Download the App
   
4. Complete Certification Process
   
5. Start Earning
   

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• Caregiving experience with children
  
• Must be at least 21 years old
  
• Valid driver’s license with three or more years of driving experience
  
• Own or lease a 4-door vehicle no more than 15 years old (10 years in DC, MD, PA, Minneapolis and Seattle)
  
• Clean driving record
  
• Pass comprehensive multi-agency background check including fingerprinting
  

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• Total Flexibility – Work when it works for you
  
• Earn More – Base fare plus bonuses for eligible rides
  
• Extra Income – Great for caregivers, teachers, retirees & parents
  
• Make a Real Impact – Support families and kids in your area
  

Independent Contractor

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Sr Auto Adjuster, you will adjust highly complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling claims in compliance with state laws and regulations. Accountable for delivering best in class service, through setting appropriate expectations, proactive communications, advice, and empathy.

We offer a flexible workenvironment with hybrid in the office 3 days per week eligibility after 3 months of in-office tenure, subject to leadership approval and a proven track record of independent work. This position is based in the Phoenix, AZ location only. Relocation assistance is not available for this position.

What you'll do:

• Investigates to determine coverage, liability, and physical damage including total loss settlements for highly complex auto claims.

• Negotiates liability for comparative negligence (claimant or adverse carrier).

• Identifies coverage concerns, reviews prior loss history, determines, and creates Special Investigation Unit (SIU) referrals, when appropriate.

• Interacts with multiple parties to gather information (police reports, recorded statements, witness statements) determine liability.

• Analyzes information obtained to establish compliance for regulatory requirements and settlement value.

• Evaluates and negotiates settlement of automobile first and third-party physical damage claims within established settlement authority limits and negotiates any excessive storage charges.

• Resolves claims through proactive problem solving and decision making, within authority guidelines and under moderate supervision, overcoming obstacles, and effectively prioritizing the workload.

• Clearly documents thought process including damage evaluation, investigation, negotiation, and settlement decisions.

• Collaborates and sets expectations with external and internal business partners to facilitate claims resolution.

• Supports members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through exceptional service.

• Applies proficient knowledge of P&C insurance industry products, services, to include P&C insurance policy contracts, coverages and internal claims handling process and procedures.

• May serve as an informal resource for team members.

• Applies proficient knowledge of Auto Physical Damage to adjust claims.

• Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.

• May be assigned CAT deployment travel with minimal notice during designated CATs.

• Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• High School Diploma or General Equivalency Diploma.

• 2 years of customer service experience.

• 1 year of experience handling low to moderately complex auto non injury liability claims.

• Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

• Experience determining auto liability coverage.

• Proficient knowledge and understanding of the auto claims contract as well as application of case law and state laws and regulations.

• Demonstrated negotiation, investigation, communication, and conflict resolution skills.

• Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills.

• Ability to organize, analyze, and effectively determine risk and appropriate response. 

• Successful completion of a job-related assessment may be required.

What sets you apart:

• Bachelor's degree

• Active Adjuster's License

• 1-2 years recent multi-vehicle claims liability to include comparative negligence

• Guidewire Claims Center experience

• Contract Interpretation experience: Liability & Physical Damage Coverage and Uninsured/Underinsured Motorists Property Damage (Part C)

• Dispute resolution experience: Liability Investigation/Comparative Negligence, Unrelated Prior Vehicle Damages, Total Loss Valuation/Negotiation, Non-Owned Vehicles/Rideshare/Permissive Driver, Exceeding Coverage Limits

• Arbitration/Subrogation knowledge

• US military experience through military service or a military spouse/domestic partner

Compensation range: The salary range for this position is: $54,550.00 - $92,060.00.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

The Intermediate Life Solutions Specialist helps to ensure the financial security of our membership by assessing member life insurance needs, providing advice and / or referrals for advice, and making the appropriate recommendations based on members’ individual needs and goals. May provide support to Health Solutions acquisition and retention based on member demand.

We offer a flexible work environment that requires an individual to be in the office 5 days per week, with the opportunity to move to a hybrid schedule after 6 months. This position will be based on the Tampa, FL (Crosstown) Campus . Relocation assistance is not available for this position.

What you'll do:

• Receives request for advice from current and prospective members through various channels, including inbound and outbound phone calls, emails, faxes, and video telephony. Special Acquisitions Team employees will primarily place outbound calls triggered from underwriting work items.

• Asks questions to discover key information, including life events, and to understand member needs. Documents relevant information.

• Uncovers and recognizes life events, understands and assesses the member's needs, financial situation, and goals.

• Develops and understands appropriate life insurance strategies based on individual member needs. Provides intermediate protection planning advice, including insurance protection, estate planning and enhanced solutions like long term care products.

• Recommends relevant life insurance product and solutions and refers members who may need financial advice to the respective department.

• Motivates member to take action on recommendation(s) and resolves objections using intermediate sales techniques and intermediate persuasion skills. Implements recommendation(s).

• Monitors legislative initiatives that may impact economy, society, and personal financial situation.

• Educates membership on implications of economic, industry trends and tax law changes, as well as USAA's

• products and services.

• May conduct outbound follow-up calls to complete member acquisition of products and services previously discussed.

• Serves as a resource to less experienced team members on escalated issues of a routine nature.

• Guides and influences less experienced team members.

Work Hours:

• Monday – Friday / 7:30am – 7:00pm (Central)

• An 8 hour shift will fall within these hours

• This role is required to be in office, with potential hybrid opportunity after 6 months.

What you have:

• High School diploma or GED

• Required maintenance of Life/Health license

• Required annual completion of AHIP and Broker/Carrier appointments when applicable.

• 1 year of financial industry and/or life sales experience

• Experience delivering frequent written and oral communication

• Experience acquiring and applying new concepts and information

• Experience processing and analyzing information

• Experience fulfilling requests and meeting deadlines

• Experience resolving conflict and negotiating

• Experience multi-tasking in an operating systems environment

• Experience participating in or leading teams

• Successful completion of a job-related assessment may be required

What sets you apart:

• 2+ years experience working in Sales with life insurance

• 1+ years experience working in a call center environment

• CLU® - Chartered Life Underwriter or comparable designation

• US military experience through military service or a military spouse/domestic partner

Compensation range: The salary range for this position is: $48,340.00 - $81,580.00.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

We offer a flexible work environment that requires an individual to be in the office 3 days per week, after completing 6 months in office. This position is based in our Tampa, FL locations only. Relocation assistance is not available for this position.

Start Date: June 15th

Hours: 9:00am – 5:30pm ET

As a dedicated Auto Adjuster you will manage file ownership including investigation, taking statements, reviewing policy and coverages, determination of liability, setting and managing services throughout life of the claim while providing excellent service.

Within defined guidelines and framework, responsible to adjust moderately complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling claims in compliance with state laws and regulations. Accountable for delivering best in class service, through setting appropriate expectations, proactive communications, advice, and empathy.

• Investigates liability and applies appropriate coverage, evaluates, negotiates, and settles moderately complex auto claims.

• Negotiates liability for comparative negligence (claimant or adverse carrier).

• Identifies coverage concerns, reviews prior loss history, determines, and builds Special Investigation Unit (SIU) referrals, when appropriate.

• Interacts with multiple parties to gather information needed to determine liability (police reports, recorded statements, witness statements).

• Resolves claims through proactive problem solving and decision making, within authority guidelines and under moderate supervision, overcoming obstacles, and effectively prioritizing the workload.

• Clearly documents thought process including damage evaluation, investigation, negotiation, and settlement decisions

• Collaborates and sets expectations with external and internal business partners to facilitate claims resolution.

• Supports members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through outstanding service.

• Applies developing knowledge of P&C insurance industry products, services, to include P&C insurance policy contracts, coverages and internal claims handling process and procedures.

• Applies intermediate knowledge of Auto Physical Damage to adjust claims.

• Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.

• May be assigned CAT deployment travel with minimal notice during designated CATs.

• Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.

• Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

• High School Diploma or General Equivalency Diploma.

• 1 year of customer service experience.

• Progressive experience handling low complexity auto non injury liability claims.

• Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

• Developing knowledge and understanding of auto claims contracts as well as application of case law and state laws and regulations.

• Proven negotiation, investigation, communication, and conflict resolution skills.

• Proficient in prioritizing and multi-tasking, including navigating through multiple business applications.

• Successful completion of a job-related assessment may be required.

• One or more years of auto liability claims experience managing claims from initial contact through resolution.

• Minimum one year of experience managing a pending inventory with demonstrated organization and prioritization skills.

• Proven experience with comparative negligence and shared liability determinations.

• At least two years of customer service experience, demonstrating strong communication and problem-solving.

• Strong analytical and communication skills with the ability to interpret policy language, assess coverages, and make sound decisions.

• Proficiency with Guidewire or similar claims management systems.

• Bachelor’s degree or industry designation (e.g., AIC, CPCU).

• Military experience through service or as a military spouse.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Compensation: The salary range for this position is: $51,370 - $86,680.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.