Engineering Structures Impact Factor Jobs in Chesapeake Va Remote

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

It is all about learning and growing. Our Associate Auto Adjuster role may be a new career for you. There’s a lot to learn, but the pathway is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid four-month training program includes all training materials, licensing costs, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our members independently. We have new training classes starting every month.

Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you’ll have the opportunity to work offsite 2 days a week. Military veterans and spouses are highly encouraged to apply. Work schedules will vary and may include some weekends. Relocation assistance is not available for this position.

We are currently seeking dedicated professionals to work in our Chesapeake, VA office, located at 1341 Crossway Blvd, Chesapeake, VA 23320  as an Associate Auto Adjuster . Your work will focus on adjusting non-injury auto claims and you'll work under supervision to investigate, evaluate, negotiate, and adjust low complexity auto insurance claims presented by or against our members. This will include the end-to-end claims process and settling claims in compliance with state laws and regulations. In this role, you will make a difference to our members as you deliver best in class customer service through setting appropriate expectations, proactively communicating and providing advice to deliver appropriate solutions to the member.

What you'll do:

• Acquire and apply basic knowledge of auto coverages. auto physical damage, and liability, in order to evaluate and settle high volume and low complexity auto claims such as; simple comprehensive and collision (i.e., single vehicle, parked and unoccupied, clear liability), glass, roadside, and rental vehicle coverages for repairable vehicles.

• Resolve claims through proactive problem solving and decision making, within authority guidelines and under direct supervision, while overcoming obstacles, and effectively prioritizing the workload.

• Clearly document thought process including damage evaluation, investigation, negotiation, and settlement decisions.

• Collaborate and set expectations with external and internal business partners to facilitate claims resolution.

• Support members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through exceptional service.

• Acquire and apply a foundational knowledge of Property and Claims (P&C) insurance industry products, and services, to include P&C insurance policy contracts, coverages and internal claims handling process and procedures.

• Support workload surges and catastrophe (CAT) response operations as needed, including potential evening, weekends, and/or holiday work outside normal work hours.

• May be assigned CAT deployment travel with minimal notice during designated CATs.

• Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• High School Diploma or equivalent experience or GED

• Ability to provide exceptional customer service for our members by communicating clearly and professionally using multiple communication channels to process information related to auto claims

• Ability to prioritize and multi-task while navigating through multiple business applications

• Successfully acquire an insurance adjuster license and applicable state registrations within 90 days of hire (Candidates that reside in NC but apply to openings in Chesapeake will first become licensed in NC)

• Successful completion of a job-related assessment is required.

What sets you apart:

• US military experience through military service or a military spouse/domestic partner

• Bachelor’s degree

Compensation range: The hiring range for this position is: $49,840 to $51,840

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

A MISSION WORTHY OF A CAREER!

If you’re looking for “just a job,” then stop reading right now. But, if you’re looking for a long-term federal law enforcement career, one that makes a difference every day to our country and its citizens, then the U.S. Border Patrol (USBP) would like you to take the first step to becoming an entry level Border Patrol Agent. 

USBP is hiring immediately to fill full-time,entry-level, career positions in federal law enforcement where your prior experience in public safety, security, military police or law enforcement may qualify. Train and work with an elite team of professionals whose camaraderie, pride, and sense of purpose are hallmarks of their daily mission of protecting America. 

Now is the time to make your move because, along with excellent base pay, exceptional benefits, and job stability, USBP is offering up to $60,000 in additional incentives (see details below).

Salary and Benefits

Annual base salary for newly appointed BPAs varies per grade, as follows: GL-5/GL-7 $51,632 - $92,219 per year. Border Patrol Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering.

*Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102) will be eligible for up to $20,000 in incentives. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location such as Sierra Blanca, Presidio, Sanderson, Comstock, Freer or Hebbronville, TX; Lordsburg, NM; or Ajo, AZ.

*Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.

Duty Locations

IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.

U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates’ first-choice preferences. RELOCATION MAY BE REQUIRED. 

Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression of GL-5, GL-7, GL-9, GS-11, and GS-12. You will be eligible for a promotion to the next higher grade level (without reapplying) once you successfully complete 52 weeks in each grade level. 

Duty Locations: You will be asked to select your preferred location for one of the following mission critical locations:

• Big Bend Sector Stations - *Presidio, Van Horn, *Sanderson, Alpine, *Sierra Blanca, Marfa

• Buffalo Sector Stations - Wellesley Island

• Del Rio Sector Stations - Del Rio, Brackettville, *Comstock, Eagle Pass North, Eagle Pass South, Carrizo Springs, Uvalde

• El Paso Sector Stations - Alamogordo, Clint, Deming, El Paso, Fort Hancock, Las Cruces, *Lordsburg, Santa Teresa, Ysleta

• El Centro Sector Stations - El Centro, Indio, Calexico

• Grand Forks Sector Stations - Pembina

• Havre Sector Stations - Havre, Malta, Plentywood, Scobey, Sweetgrass

• Houlton Sector Stations - Calais, Fort Fairfield, Jackman, Rangeley, Van Buren

• Laredo Sector Stations - Laredo South, Cotulla, *Hebbronville, Laredo West, *Freer, Laredo North, Zapata

• Rio Grande Valley Sector Stations - Rio Grande City, Fort Brown, McAllen, Brownsville, Falfurrias, Weslaco, Kingsville, Harlingen

• San Diego Sector Stations - Boulevard, Brownfield, Campo, Chula Vista, Imperial Beach, Murrieta, San Clemente

• Spokane Sector Stations - Colville, Curlew, Metaline Falls, Oroville

• Swanton Sector Stations - Beecher Falls, Burke, Champlain, Newport, Richford

• Tucson Sector Stations - *Ajo, Tucson, Nogales, Douglas, Brian A Terry, Sonoita, Casa Grande, Three Points Substation, Willcox

• Yuma Sector Stations - Blythe, Yuma, Wellton

Duties and Responsibilities

As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation’s economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession. 

Typical assignments include: 

• Detecting and questioning people suspected of violating immigration and custom laws and inspecting documents and possessions to determine citizenship or violations
• Preventing and apprehending undocumented noncitizens and smugglers of noncitizens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations
• Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband
• Performing farm checks, building checks, traffic checks, city patrols, and transportation checks
• Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.

Qualifications

You qualify for the GL-5 grade level if you possess one of the following: 

Experience: One (1) year of general work experience that demonstrates the ability to take charge, make sound decisions, and maintain composure in stressful situations; to learn regulations, methods, and techniques through classroom training and/or on-the-job instruction; and the ability to gather concise information through questioning, observation, and examination of documents and records; OR 

Education Substitution: A bachelor's degree or successful completion of a full four-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR 

Combination of Experience and Education: A combination of general work experience AND successfully completed college education. This will be calculated using your resume and official or unofficial transcripts submitted with your application. 

You qualify for the GL-7 grade level if you possess one of the following: 

Experience: One year of specialized work experience that shows you have the skills necessary to: 

• Make sound judgments and decisions in the use of firearms.
• Deal effectively with people in a courteous and tactful manner in connection with law enforcement matters.
• Analyze information rapidly and make prompt decisions where you will be expected to make arrests after the completion of required training and apply these skills in a law enforcement capacity such as criminal code enforcement, determining violations of laws, correctional or rehabilitation work involving criminal offenders, security, military, etc.

The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.

Education Substitution for the GL-7 grade level: A bachelor's degree with superior academic achievement, which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership. Or will receive a bachelor's degree with Superior Academic Achievement. Or one full year of graduate-level education in a field of study related to law enforcement (e.g., criminal justice, homeland security, justice studies, law enforcement, courts and judicial systems, forensic technology, forensic psychology, or corrections and rehabilitation) from an accredited college or university; OR 

A Combination of Experience and Education: This will be calculated using your resume and official or unofficial transcripts submitted with your application. 

Note: If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GL-9 and or GS-11 grade level. Please refer to the BPA GL-9 - 11 announcement.

Other Requirements

Citizenship: You must be a U.S. Citizen to apply for this position. 

Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years. 

Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military)

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle low to moderate complexity property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members’ life events, as appropriate.

This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA. Relocation assistance is not available for this position.

This is an experienced desk based Property Adjuster role working in a telephone concentrated environment without physical inspection of loss. This is an hourly, non-exempt position with paid overtime available. Training will be approximately 12 weeks, Monday to Friday and hours may vary by location. Upon successful completion of training, employees will transition to an eight-hour work shift ranging between 8:00 am – 5:30 pm (local time) Monday to Friday with availability for occasional evenings and weekends based on business needs.

What you'll do:

• Proactively manages assigned claims caseload comprised of claims with low to moderate complexity damages that require commensurate knowledge and understanding of claims coverage.

• Partners with vendors and internal business partners to facilitate low to moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.

• Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.

• Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving low to moderate complexity policy terms and contingencies.

• Determines and negotiates low to moderate complexity claims settlement. Coordinates with management for guidance on assessing settlement amounts outside of authority limits to support managing claims outcomes.

• Maintains accurate, thorough, and current claim file documentation throughout the claims process.

• Applies knowledge of estimating technology platforms and virtual inspection tools to prepare and manage low to moderate complexity property insurance claims estimates

• Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.

• Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.

• May be assigned CAT deployment travel with minimal notice during designated CATs.

• Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. 

What you have:

• High School Diploma or General Equivalency Diploma.

• 1 year of customer service, military leadership, construction related industry/insurance experience and/or experience handling low complexity property claims

• Knowledge of estimating losses using Xactimate or similar tools and platforms.

• Demonstrated negotiation, investigation, communication, and conflict resolution skills.

• Working knowledge and understanding of claims contracts as well as application of case law and state laws and regulations.

• Ability to prioritize and multi-task, including navigating through multiple business applications.

• May need to travel up to 25% of the year (local & non-local) and/or work catastrophe duty when needed.

• Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

What sets you apart:

• 1+ years relevant property adjusting claims of moderate complexity

• Experience desk adjusting residential property claims to include water, roof, and personal property

• File ownership handling claims from start to finish (scoping the loss, assessing damages, estimating, interpreting policy, making coverage decisions, settlement)

• Proficient in estimate writing using Xactimate and virtual tools (such as Claim X, Hover, and Hosta)

• Currently hold an active P&C Adjuster license

• Experience working directly for a standard insurance carrier

• Experience in a all center environment

• US military experience through military service or a military spouse/domestic partner

Physical Demand Requirements:

• May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.  

• May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.

• May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.

• May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.

Compensation range: The salary range for this position is: $57,970 - $97,820.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated auto adjuster, within defined guidelines and framework, you are responsible to adjust moderately complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling claims in compliance with state laws and regulations. You are accountable for delivering best in class service, through setting appropriate expectations, proactive communications, advice, and empathy.

This hybrid role requires an individual to be in the office 3 days per week, after completing 6 months in office. This position can be based in the following location: Chesapeake, VA. Relocation assistance is not available for this position.

What you'll do:

• Investigates liability and applies appropriate coverage, evaluates, negotiates, and settles moderately complex auto claims.

• Negotiates liability for comparative negligence (claimant or adverse carrier).

• Identifies coverage concerns, reviews prior loss history, determines, and creates Special Investigation Unit (SIU) referrals, when appropriate.

• Interacts with multiple parties to gather information needed to determine liability (police reports, recorded statements, witness statements).

• Resolves claims through proactive problem solving and decision making, within authority guidelines and under moderate supervision, overcoming obstacles, and effectively prioritizing the workload.

• Clearly documents thought process including damage evaluation, investigation, negotiation, and settlement decisions

• Collaborates and sets expectations with external and internal business partners to facilitate claims resolution.

• Supports members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through exceptional service.

• Applies developing knowledge of P&C insurance industry products, services, to include P&C insurance policy contracts, coverages and internal claims handling process and procedures.

• Applies intermediate knowledge of Auto Physical Damage to adjust claims.

• Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.

• May be assigned CAT deployment travel with minimal notice during designated CATs.

• Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• High School Diploma or General Equivalency Diploma.

• 1 year of customer service experience.

• Progressive experience handling low complexity auto non injury liability claims.

• Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

• Developing knowledge and understanding of auto claims contracts as well as application of case law and state laws and regulations.

• Demonstrated negotiation, investigation, communication, and conflict resolution skills.

• Proficient in prioritizing and multi-tasking, including navigating through multiple business applications.

• Successful completion of a job-related assessment may be required.

What sets you apart:

• One or more years of auto liability claims experience managing claims from initial contact through resolution

• Minimum one year of experience managing a pending inventory with demonstrated organization and prioritization skills

• At least two years of customer service experience, demonstrating strong communication and problem-solving skills

• Proven experience with comparative negligence and shared liability determinations

• Strong analytical and communication skills with the ability to interpret policy language, assess coverages, and make sound decisions

• Proficiency with Guidewire or similar claims management systems

• Bachelor’s degree or industry designation (e.g., AIC, CPCU)

• Military experience through service or as a military spouse

Compensation range: The salary range for this position is: $51,370 - $92,060.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Location Details: Remote, United States

At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.

This position may be a hybrid or fully remote position, as decided by your manager. If designated as hybrid, you'll divide your time between working remotely from your home and an office location, so you should live within commuting distance. If designated as remote, you'll be working remotely from your home and may occasionally visit a GoDaddy office to meet with your team for events or meetings. Your hiring manager can share more about this role's hybrid or remote designation.

This position is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands.

GoDaddy is not currently considering candidates for this role in California, Seattle, or NYC.

What you'll get to do...

Define the Enterprise Integration & Partner Platform Strategy

• Lead the strategy and roadmap for GoDaddy Commerce's headless commerce APIs and partner SDKs that enable external software platforms to embed payments and commerce workflows.
• Develop a clear vision for who integrates with us, why, and how — prioritizing integrations that deliver high merchant and partner value aligned to our platform core competencies.
• Build and maintain a deep understanding of partner evaluation criteria, technical architecture, and enterprise buyer needs — positioning GoDaddy Commerce competitively alongside platforms like Stripe, Adyen, and Finix.

Champion Enterprise & ISV Partner Workflows

• Serve as the voice of enterprise software partners — from technical architects to product leaders — ensuring our APIs, documentation, and certification processes reflect the needs of real integration teams. 
• Map and optimize end-to-end partner workflows: onboarding → certification → go-live → reporting → revenue share → compliance.
• Translate integration complexity (devices, stores, payment endpoints, invoicing, virtual terminals, headless POS) into scalable, configurable platform solutions.

Drive Payments & Commerce Platform Capabilities

• Partner with engineering to define APIs and services for payments, orders, catalog, inventory, customers, and sales channels that support both embedded and in-person commerce.
• Build support for advanced enterprise requirements including: 
  • Multi-entity and multi-location configuration
  • Reporting and commissions APIs
  • Activity and transaction tracking
  • Risk and fraud scoring hooks
  • Customer authentication and tokenization flows
  • Reseller administrator portal
• Collaborate with Payments, Risk, and FinOps teams to ensure accurate settlement, reporting, and reconciliation across embedded payment flows.

Influence and Collaborate with Enterprise Clients

• Meet directly with enterprise partners and resellers to understand their technical and business integration needs, gather feedback, and guide co-development pilots and close sales.
• Partner with Business Development and Solutions Engineering to support partner evaluation cycles, ensuring APIs, sandbox tools, and documentation demonstrate enterprise-grade capability and reliability.
• Translate client conversations into actionable platform requirements, balancing enterprise flexibility with platform scalability.

Deliver Hypothesis-Driven Product Discovery

• Use experimentation and partner pilots to validate API features and developer experiences before scaling.
• Measure what matters: partner integration velocity, merchant attach and retention, API usage, revenue contribution, and partner NPS.
• Continuously iterate roadmap priorities based on adoption, partner satisfaction, and ecosystem performance.

Scale and Evangelize the Partner Platform

• Collaborate with GTM and Solution Engineering to create integration blueprints, API playbooks, and sandbox environments that reduce time-to-value for new partners.
• Define certification standards and reference architectures for recurring vertical use cases.
• Share insights and findings across GoDaddy Commerce to shape our long-term platform strategy for embedded commerce and payments.

Your experience should include...

• 8+ years of product management experience in platform, API, or payments products, with deep knowledge of payments architecture and commerce primitives.
• 2+ years of ISO 8583 financial messaging experience.
• Proven success embedding payments/commerce into enterprise ISV and middleware platforms with measurable adoption outcomes.
• Expert in headless and API-first product development, including API design tradeoffs, SDK usability, and developer enablement.
• Strong client-facing skills leading discovery, solution reviews, and executive briefings with enterprise partners.
• Track record of cross-functional influence across engineering, business development, operations, and compliance teams.

You might also have...

• Experience with platforms such as Stripe Connect, Adyen for Platforms, Finix, Square Developer Platform, or Shopify's Partner APIs.

We've got your back... We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy's benefits vary based on individual role and location and can be reviewed in more detail during the interview process.

We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way. 

About us... GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us. 

At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that's not enough to build true equity and belonging in our communities. That's why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It's the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page.

GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.

Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to  

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

GoDaddy doesn't accept unsolicited resumes from recruiters or employment agencies.

Location Details: Remote, United States

At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.

This position may be a hybrid or fully remote position, as decided by your manager. If designated as hybrid, you'll divide your time between working remotely from your home and an office location, so you should live within commuting distance. If designated as remote, you'll be working remotely from your home and may occasionally visit a GoDaddy office to meet with your team for events or meetings. Your hiring manager can share more about this role's hybrid or remote designation.

This position is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands.

GoDaddy is not currently considering candidates for this role in California, Seattle, or NYC.

What you'll get to do...

Define the Enterprise Integration & Partner Platform Strategy

• Lead the strategy and roadmap for GoDaddy Commerce's headless commerce APIs and partner SDKs that enable external software platforms to embed payments and commerce workflows.
• Develop a clear vision for who integrates with us, why, and how — prioritizing integrations that deliver high merchant and partner value aligned to our platform core competencies.
• Build and maintain a deep understanding of partner evaluation criteria, technical architecture, and enterprise buyer needs — positioning GoDaddy Commerce competitively alongside platforms like Stripe, Adyen, and Finix.

Champion Enterprise & ISV Partner Workflows

• Serve as the voice of enterprise software partners — from technical architects to product leaders — ensuring our APIs, documentation, and certification processes reflect the needs of real integration teams. 
• Map and optimize end-to-end partner workflows: onboarding → certification → go-live → reporting → revenue share → compliance.
• Translate integration complexity (devices, stores, payment endpoints, invoicing, virtual terminals, headless POS) into scalable, configurable platform solutions.

Drive Payments & Commerce Platform Capabilities

• Partner with engineering to define APIs and services for payments, orders, catalog, inventory, customers, and sales channels that support both embedded and in-person commerce.
• Build support for advanced enterprise requirements including: 
  • Multi-entity and multi-location configuration
  • Reporting and commissions APIs
  • Activity and transaction tracking
  • Risk and fraud scoring hooks
  • Customer authentication and tokenization flows
  • Reseller administrator portal
• Collaborate with Payments, Risk, and FinOps teams to ensure accurate settlement, reporting, and reconciliation across embedded payment flows.

Influence and Collaborate with Enterprise Clients

• Meet directly with enterprise partners and resellers to understand their technical and business integration needs, gather feedback, and guide co-development pilots and close sales.
• Partner with Business Development and Solutions Engineering to support partner evaluation cycles, ensuring APIs, sandbox tools, and documentation demonstrate enterprise-grade capability and reliability.
• Translate client conversations into actionable platform requirements, balancing enterprise flexibility with platform scalability.

Deliver Hypothesis-Driven Product Discovery

• Use experimentation and partner pilots to validate API features and developer experiences before scaling.
• Measure what matters: partner integration velocity, merchant attach and retention, API usage, revenue contribution, and partner NPS.
• Continuously iterate roadmap priorities based on adoption, partner satisfaction, and ecosystem performance.

Scale and Evangelize the Partner Platform

• Collaborate with GTM and Solution Engineering to create integration blueprints, API playbooks, and sandbox environments that reduce time-to-value for new partners.
• Define certification standards and reference architectures for recurring vertical use cases.
• Share insights and findings across GoDaddy Commerce to shape our long-term platform strategy for embedded commerce and payments.

Your experience should include...

• 8+ years of product management experience in platform, API, or payments products, with deep knowledge of payments architecture and commerce primitives.
• 2+ years of ISO 8583 financial messaging experience.
• Proven success embedding payments/commerce into enterprise ISV and middleware platforms with measurable adoption outcomes.
• Expert in headless and API-first product development, including API design tradeoffs, SDK usability, and developer enablement.
• Strong client-facing skills leading discovery, solution reviews, and executive briefings with enterprise partners.
• Track record of cross-functional influence across engineering, business development, operations, and compliance teams.

You might also have...

• Experience with platforms such as Stripe Connect, Adyen for Platforms, Finix, Square Developer Platform, or Shopify's Partner APIs.

We've got your back... We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy's benefits vary based on individual role and location and can be reviewed in more detail during the interview process.

We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way. 

About us... GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us. 

At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that's not enough to build true equity and belonging in our communities. That's why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It's the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page.

GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.

Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to  

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

GoDaddy doesn't accept unsolicited resumes from recruiters or employment agencies.

Location Details: Remote, United States

At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.

This position may be a hybrid or fully remote position, as decided by your manager. If designated as hybrid, you'll divide your time between working remotely from your home and an office location, so you should live within commuting distance. If designated as remote, you'll be working remotely from your home and may occasionally visit a GoDaddy office to meet with your team for events or meetings. Your hiring manager can share more about this role's hybrid or remote designation.

This position is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands.

GoDaddy is not currently considering candidates for this role in California, Seattle, or NYC.

What you'll get to do...

Define the Enterprise Integration & Partner Platform Strategy

• Lead the strategy and roadmap for GoDaddy Commerce's headless commerce APIs and partner SDKs that enable external software platforms to embed payments and commerce workflows.
• Develop a clear vision for who integrates with us, why, and how — prioritizing integrations that deliver high merchant and partner value aligned to our platform core competencies.
• Build and maintain a deep understanding of partner evaluation criteria, technical architecture, and enterprise buyer needs — positioning GoDaddy Commerce competitively alongside platforms like Stripe, Adyen, and Finix.

Champion Enterprise & ISV Partner Workflows

• Serve as the voice of enterprise software partners — from technical architects to product leaders — ensuring our APIs, documentation, and certification processes reflect the needs of real integration teams. 
• Map and optimize end-to-end partner workflows: onboarding → certification → go-live → reporting → revenue share → compliance.
• Translate integration complexity (devices, stores, payment endpoints, invoicing, virtual terminals, headless POS) into scalable, configurable platform solutions.

Drive Payments & Commerce Platform Capabilities

• Partner with engineering to define APIs and services for payments, orders, catalog, inventory, customers, and sales channels that support both embedded and in-person commerce.
• Build support for advanced enterprise requirements including: 
  • Multi-entity and multi-location configuration
  • Reporting and commissions APIs
  • Activity and transaction tracking
  • Risk and fraud scoring hooks
  • Customer authentication and tokenization flows
  • Reseller administrator portal
• Collaborate with Payments, Risk, and FinOps teams to ensure accurate settlement, reporting, and reconciliation across embedded payment flows.

Influence and Collaborate with Enterprise Clients

• Meet directly with enterprise partners and resellers to understand their technical and business integration needs, gather feedback, and guide co-development pilots and close sales.
• Partner with Business Development and Solutions Engineering to support partner evaluation cycles, ensuring APIs, sandbox tools, and documentation demonstrate enterprise-grade capability and reliability.
• Translate client conversations into actionable platform requirements, balancing enterprise flexibility with platform scalability.

Deliver Hypothesis-Driven Product Discovery

• Use experimentation and partner pilots to validate API features and developer experiences before scaling.
• Measure what matters: partner integration velocity, merchant attach and retention, API usage, revenue contribution, and partner NPS.
• Continuously iterate roadmap priorities based on adoption, partner satisfaction, and ecosystem performance.

Scale and Evangelize the Partner Platform

• Collaborate with GTM and Solution Engineering to create integration blueprints, API playbooks, and sandbox environments that reduce time-to-value for new partners.
• Define certification standards and reference architectures for recurring vertical use cases.
• Share insights and findings across GoDaddy Commerce to shape our long-term platform strategy for embedded commerce and payments.

Your experience should include...

• 8+ years of product management experience in platform, API, or payments products, with deep knowledge of payments architecture and commerce primitives.
• 2+ years of ISO 8583 financial messaging experience.
• Proven success embedding payments/commerce into enterprise ISV and middleware platforms with measurable adoption outcomes.
• Expert in headless and API-first product development, including API design tradeoffs, SDK usability, and developer enablement.
• Strong client-facing skills leading discovery, solution reviews, and executive briefings with enterprise partners.
• Track record of cross-functional influence across engineering, business development, operations, and compliance teams.

You might also have...

• Experience with platforms such as Stripe Connect, Adyen for Platforms, Finix, Square Developer Platform, or Shopify's Partner APIs.

We've got your back... We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy's benefits vary based on individual role and location and can be reviewed in more detail during the interview process.

We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way. 

About us... GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us. 

At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that's not enough to build true equity and belonging in our communities. That's why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It's the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page.

GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.

Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to  

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

GoDaddy doesn't accept unsolicited resumes from recruiters or employment agencies.

Readily Available Interim Customer Support Lead | VC-Backed B2B Healthtech SaaS | Boston (Hybrid)

The Client

This client is an AI-powered healthtech startup born out of a multi-year collaboration between leading academic medical centers and top-tier engineering institutions in Europe. This business has developed patented algorithms and a proprietary clinical database to help practitioners improve ultrasound screening accuracy, reduce diagnostic errors, and optimize care pathways for expectant mothers. With a clear mission to expand access to high-quality women's and children's health outcomes through technology, they are now scaling rapidly across the United States; partnering with major clinical networks and onboarding new health system clients at an accelerating pace.

The Role

This is an opportunity to own and build a support function at a company experiencing hypergrowth in the US market. Reporting to the Director of Operations, this role is for someone who sees a blank slate as an opportunity. The customer base is scaling rapidly and this position will be responsible for building the support function that grows with it. The right candidate will be hands-on, close to the product and customers before building out the systems, tooling, and team capable of sustaining growth without compromising the experience

Responsibilities

• Handle tickets and calls directly to build deep product knowledge and earn customer trust
• Design and implement the core support ticket infrastructure: SLAs, escalation paths, and cross-functional workflows with Engineering and Product
• Optimize the CRM/ticketing environment (automations, reporting, routing) and build out a self-serve knowledge base including FAQs and troubleshooting guides
• Serve as the voice of the customer, translating support patterns and user feedback into actionable product insights
• Define and track key operational KPIs and build automations to drive ongoing efficiency
• Champion team autonomy and maintain quality standards throughout a period of significant scale

What We Need to See (Essential)

• 3-5 years of B2B SaaS experience in Technical Support, Customer Support, or Operations
• Experience in implementing modern support/ticketing platforms (e.g. Zendesk, Pylon or similar)
• Proficiency in maintaining & utilizing ticketing CRMs
• Demonstrated ability to thrive in hypergrowth environments and build processes from zero
• Comfort working across time zones (specifically West Coast)
• Genuine alignment with the company's mission in women's and children's health

What We’d Like to See (Bonus)

• Experience in a healthcare or regulated SaaS environment
• Familiarity with building or scaling a support function at a Series A-C stage company
• Experience with CRM automation and reporting

Location: Hybrid

Package: $60-80 per hour

Duration: 4 months

ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading practices. ProSidian services focus on the broad spectrum of Risk Management, Compliance, Business Process, IT Effectiveness, Energy & Sustainability, and Talent Management. We help forward thinking clients solve problems and improve operations.

Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals globally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes. Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin and efficiency), and are aligned at the intersections of assets, processes, policies and people delivering value.

ProSidian clients represent a broad spectrum of industries to include but are not limited to Energy, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, Federal and State Government Agencies.

ProSidian Seeks a Administrative Support IV - Operations headquartered near CONUS - Washington, DC (Remote) to support requirements for Energy & Environmental Management Industry (Nuclear | Oil & Gas | Power & Utilities | Distribution Engineering) Sector Clients.

This CONUS - Washington, DC (Remote) | Junior Consultant - Full-Time position currently best aligns with the Administrative Support Labor Category. Ideal candidates exhibit the ability to visualize, analyze, and convert data and experiences to meet performance challenges while confidently engaging in productive \"Jugaad\" and dialogue targeting mission success. ProSidian Team Members work to provide Energy Industry (Oil & Gas / Power & Utilities) Sector related Management And Operations Consulting Solutions for Nuclear Industry Advisory and Assistance (A&A) Services Support (Support to Fuel Cycle Campaigns) Services on behalf of The US Department of Energy (DOE-ID).

Administrative Support IV - Operations (NOA051) Candidates shall work to support requirements for (Operations Services) and Provides administrative support to technical and management level personnel. Includes, but is not limited to, project administration, planning and coordination, documentation and briefing support, general office support, secretarial support, human resource support.

Examples of General Responsibilities

• Coordinates and plans project / office administration and support.
• Provides general office support, documentation support, project administration, administrative and secretarial support, and human resource support.
• Supports project financial tracking and reporting requirements including project control and account resolution
• Performs other administrative and support functions as assigned.

Administrative Level IV Candidates shall have relevant Energy & Environmental Management Industry (Nuclear | Oil & Gas | Power & Utilities | Distribution Engineering) Sector Experience particularly with background, experience, and credentials to perform Nuclear Industry Advisory and Assistance (A&A) Services Support (Support to Fuel Cycle Campaigns) for Engineering Services on behalf of clients such as U.S. Dept. Of Energy Idaho Operations Office - Nuclear Energy's (NE) Office of Fuel Cycle Technologies supplemented by a High School or Equivalent Education and 10 Yrs. - 12 Yrs. Experience.

Teamwork ability to foster teamwork collaboratively as a participant, and effectively as a team leader Leadership ability to guide and lead colleagues on projects and initiatives Business Acumen understanding and insight into how organizations perform, including business processes, data, systems, and people Communication ability to effectively communicate to stakeholders of all levels orally and in writing Motivation persistent in pursuit of quality and optimal client and company solutions Agility ability to quickly understand and transition between different projects, concepts, initiatives, or work streams Judgment exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications Organization ability to manage projects and activity, and prioritize tasks

Business Tools understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary. Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors Curiosity the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together Humility exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference Willingness - to constantly learn, share, and grow and to view the world as their classroom

ProSidian Employee Benefits and Highlights: Your good health and well-being are important to ProSidian Consulting. At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. That's why we are also pleased to offer the Employee Benefits Program, designed to promote your health and personal welfare. Our growing list of benefits currently include the following for Full Time Employees:

Competitive Compensation: Pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives. For medical and dental benefits, the Company contributes a fixed dollar amount each month towards the plan you elect. Contributions are deducted on a Pre-tax basis. Group Medical Health Insurance Benefits: ProSidian partners with BC/BS, to offer a range of medical plans, including high-deductible health plans or PPOs. Group Dental Health Insurance Benefits: ProSidian dental carriers - Delta, Aetna, Guardian, and MetLife. Group Vision Health Insurance Benefits: ProSidian offers high/low vision plans through 2 carriers: Aetna and VSP. 401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement for eligible employees. A range of investment options are available with a personal financial planner to assist you. The Plan is a pre-tax Safe Harbor 401(k) Retirement Savings Plan with a company match. Vacation and Paid Time-Off (PTO) Benefits: Eligible employees use PTO for vacation, a doctor's appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days 2 weeks/3 days | Holidays - 10 ProSidian and Government Days are given. Pre-Tax Payment Programs: Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees. Purchasing Discounts & Savings Plans: We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The Corporate Perks Benefit Program. This provides special discounts for eligible employees on products and services you buy on a daily basis. Security Clearance: Due to the nature of our consulting engagements there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials. ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to 5k for all referrals employed for 90 days for candidates submitted through our Referral Program. Performance Incentives: Due to the nature of our consulting engagements there are performance incentives associated with each new client that each employee works to pursue and support. Flexible Spending Account: FSAs help you pay for eligible out-of-pocket health care and dependent day care expenses on a pre-tax basis. Supplemental Life/Accidental Death and Dismemberment Insurance: If you want extra protection for yourself and your eligible dependents, you have the option to elect supplemental life insurance. D&D covers death or dismemberment from an accident only. Short- and Long-Term Disability Insurance: Disability insurance plans are designed to provide income protection while you recover from a disability.