Engineering Structures Impact Factor Jobs in Audubon Pa Remote

Sales with Pella

At Pella Windows & Doors by Gunton Corporation, our Residential Sales Representatives deliver a world-class in-home buying experience by selling the Pella Promise: The best product for your home and budget, a no-mess, no-guess installation, backed by a total care guarantee.

As the largest independent distributor of Pella Windows & Doors, Gunton Corporation has powered more than 90 years of success, and we’re growing fast. If you want a career where your effort directly drives your income and your results matter, this is your moment.

Territory

We love when our Sales Reps live in the territory they sell. Each of our territories are centered around our showrooms which are located in the following areas:

• Harrisburg, PA
• Langhorne, PA
• Plymouth Meeting, PA
• Whitehall, PA
• Cherry Hill, NJ
• Wilmington, DE

What You’ll Do - Own the Sale

• Run high-impact, in-home sales appointments with qualified homeowners.
• Execute the in-home sales process with confidence, urgency, and professionalism.
• Present and sell premium Pella replacement products and Gunton services.
• Maximize every opportunity through strong time management and CRM discipline.
• Conduct evening and Saturday appointments assigned by your Area Sales Manager.
• Build strong internal relationships to ensure seamless project execution.
• Follow up during and after installation to deliver a World-Class Customer Experience.
• Continuously sharpen your product knowledge and competitive edge.

Who Thrives Here

• You’re competitive, self-motivated, and results-driven.
• You’re comfortable asking for the sale and closing in the home.
• You manage your time like a pro and take full ownership of your pipeline.
• You value professionalism, integrity, and long-term customer relationships.

Preferred Experience

• College degree (preferred, not required)
• Outside or in-home sales experience
• Construction, remodeling, or home improvement background a plus

Compensation

• Expected first-year earning potential: $85,000+ with uncapped commission and bonus opportunity
• Top performers earn $200,000 or more annually

What We Offer

• Base salary plus uncapped commission and bonuses
• No Overnight Travel
• Small Geographical Territories
• Paid Training
• Vehicle Allowance
• Phone and Laptop
• Paid Vacation
• Paid Parental Leave
• Insurance (Health, Vision, Dental, Life)
• Flexible Spending Account
• 401(k) & Profit Sharing

Gunton Corporation is pleased to be an equal employment employer. Decisions concerning employment, transfers, and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law.

Job Title : Nuclear Engineer (Naval Reactors Engineer) Category / Component : Officer • Active Overview Design, regulate, and oversee the Navy's nuclear propulsion program, including reactor design, fleet operations, and eventual defueling and decommissioning of nuclear powered ships and submarines from Naval Reactors Headquarters and associated Department of Energy laboratories and shipyards.

Key Responsibilities Provide technical direction in areas such as reactor and fluid systems design, reactor physics, materials development, component design for steam generators, pumps, and valves, instrumentation and control for reactor and propulsion plants, testing and quality control, radiation shielding, and chemistry and radiological controls; review designs and analyses from laboratories, shipyards, and industry partners; coordinate with fleet units to ensure safe and reliable nuclear plant operation.

What to Expect Assume significant technical responsibility early in your career as part of a lean headquarters staff; work primarily in an analytical and oversight role rather than operating plants at sea; balance long term engineering projects with time sensitive fleet and shipyard issues; frequent coordination with senior civilian engineers, naval officers, and technical teams; high expectations for attention to detail, judgment, and written and oral communication.

Work Environment Work mainly at Naval Reactors Headquarters in the Washington, District of Columbia area with regular engagement with Department of Energy laboratories, nuclear training sites, shipyards, and nuclear powered ships and submarines; office based work that includes document reviews, technical meetings, inspections, and site visits rather than day to day shipboard watchstanding.

Pathways, Training & Advancement Officer commissioning through programs such as Officer Candidate School or the Nuclear Propulsion Officer Candidate program followed by a structured technical qualification program at Naval Reactors; rotational exposure to laboratories, prototypes, shipyards, and fleet support issues; progressive responsibility leading projects and becoming a subject matter expert, with opportunities for professional military education and advanced graduate study in technical fields.

Entry through the Nuclear Propulsion Officer Candidate program for qualified college students and recent graduates, or selection via Officer Candidate School for those who already hold qualifying degrees; all applicants must meet Nuclear Propulsion Program academic and technical screening standards in addition to general officer commissioning requirements.

Qualifications All Navy jobs require meeting general enlistment or commissioning standards, which typically include: Eligibility to serve in the United States Navy, which may involve United States citizenship or other legal residency and work status, depending on the program and current law and policy A high school diploma or equivalent for enlisted positions, and a bachelor's or qualifying professional degree for officer positions Meeting age limits that vary by program and are set in law and Navy policy.

Some communities have more restrictive age ranges Meeting medical, vision, and dental standards, including body composition and physical fitness requirements, with some jobs requiring more demanding standards Meeting character and conduct standards, including background screening Achieving required test scores for your program, such as the Armed Services Vocational Aptitude Battery for enlisted roles or officer qualification tests for officer programs Eligibility for a security clearance when required for your rating or designator Additional qualifications can include specific skills, education, licensure, or experience that are unique to a job or community and will be reviewed with you by a recruiter.

Additional qualifications for this job may include: Completion of a rigorous technical degree in engineering, physics, mathematics, or a closely related field that includes strong backgrounds in calculus and physics; outstanding academic record, particularly in technical coursework; United States citizenship and eligibility for a high level security clearance; strong technical aptitude and comfort with detailed analytical work.

Education Education benefits are available through standard Navy programs such as Tuition Assistance, the Post-9/11 GI Bill, ACE-recommended college credit for Navy training, Navy COOL-funded certifications, USMAP apprenticeships, and other Navy College Program opportunities.

Specific options depend on the Sailor's status, training, and current Navy policy.

Pay, Benefits & Service Pay, benefits, and service commitments follow standard Navy Active and/or Reserve policies for this type of role, including basic pay, allowances when eligible, health coverage, and retirement options.

Exact entitlements, special pays, and service obligations depend on program, component, years of service, and current law and Navy guidance.

Incentives Incentives such as bonuses, special pays, and loan repayment may be available at times for specific ratings or communities, but they change frequently and cannot be guaranteed.

Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source.

Notes and Disclaimers This description is a general overview of typical duties, training, and opportunities in this community.

It does not replace official Navy instructions, policies, or contracts and does not guarantee specific assignments, training, incentives, or outcomes.

Actual opportunities depend on Navy needs, individual performance, screening results, and current law and policy.

Position Overview:

As a boutique real estate development firm with a strong bench of talent in-house; every project is delivered through cultivating a creative vision and experience. We lead the master planning, own the creative direction, and provide interior design in-house. This structure places the PM in a highly collaborative, design-forward environment where execution rigor and creative ambition are equally non-negotiable.

The Project Manager acts as the Owner’s Representative for a portfolio of residential, commercial, and hospitality projects primarily in the Greater Philadelphia region, but including locations across the U.S.. The role owns the full arc of delivery—from feasibility to closeout—with a responsibility to protect design intent while enforcing budget discipline, schedule accountability, and execution quality.

Reporting to the Project Director, the PM serves as the central decision integrator across internal teams (development, design, finance) and external partners (architects, engineers, consultants, contractors, municipalities). Success in this role requires deep construction knowledge, 5+ years of hands-on experience in architecture, engineering, construction management, or real estate development, and a proven ability in managing overlapping complex projects of various size and scale, high-end client expectations, and close collaboration with internal and external design teams.

Key Responsibilities:

Project Leadership & Owner’s Representation

• Serve as the primary point of contact for Client communication related to budget, schedule, scope, and delivery logistics - with prior alignment from leadership. Clients should be handled with exceptionally high-level care and service.
• Lead projects from pre-development and entitlements through construction and closeout, ensuring continuity of vision and execution.
• Develop project execution strategies (delivery approach, phasing, procurement strategy) aligned with approved scope, budget, schedule, and design intent.
• Act as the central liaison between the client, internal leadership (Project Director, Creative Director, Design Lead), and external teams.
• Identify project risks early (budget, schedule, scope, constructability, approvals) and escalate concerns with clear mitigation options and recommendations.
• Drive projects forward with a calm, thoughtful leadership style that maintains momentum without creating unnecessary pressure on the team.
• Support feasibility analysis during early project phases, including high-level budget validation, schedule viability, and delivery approach assessment.

Budget, Scope & Schedule Management

• Develop detailed master project budgets (soft costs, hard costs, contingencies, allowances) with oversight and approval from leadership.
• Establish and maintain master project schedules, including design, permitting, procurement, and construction milestones.
• Track all project costs against budget; review invoices and pay applications for accuracy, completeness, and compliance.
• Lead cost estimating, value engineering, and cost-control exercises in collaboration with consultants and contractors.
• Review, level, and analyze contractor bids and proposals; provide award recommendations.
• Evaluate, negotiate, and challenge change orders to protect project value and intent.
• Monitor schedule performance, identify impacts, and proactively implement mitigation strategies.
• Identify scope creep and scope changes, clearly documenting impacts and escalating to the Project Director with recommendations.
• Coordinate closely with the Procurement Lead to align purchasing schedules, delivery sequencing, storage logistics, and cash flow with the master project schedule.

Consultant & Contractor Management

• Manage architects, engineers, and specialty consultants from concept through construction with respect to scope, schedule, and budget.
• Drive design phases forward in close coordination with the Design Lead (Concept, SD, DD, CD), ensuring timely decision-making and resolution of issues.
• Draft, issue, and manage RFQ/RFP processes for consultants, contractors, and vendors.
• Oversee contractor performance during pre-construction and construction, holding teams accountable to contract requirements.

Design, Coordination & Quality Oversight

• Lead internal and external coordination meetings during design to ensure all disciplines are aligned toward a complete, coordinated IFC set.
• Review drawings and specifications for completeness, coordination, and alignment with budget and schedule.
• Monitor construction quality and conformance with approved documents and design intent.

Permitting, Approvals & Local Coordination

• Support and coordinate zoning, permitting, and inspection processes in collaboration with consultants, general contractors, and local municipalities.
• Track approvals, conditions, and compliance requirements, ensuring information is routed to the appropriate internal and external stakeholders.
• Manage the General Contractor’s permitting and inspection responsibilities to align with the project schedule.

Construction Administration & Closeout

• Lead weekly project meetings; prepare and distribute clear meeting minutes, action items, and follow-ups.
• Perform regular site visits during construction to verify progress, quality, and adherence to schedule.
• Manage RFIs, submittals, and change management workflows, ensuring timely review, documentation, and communication.
• Oversee project closeout including punch list completion, certificates of occupancy, warranties, as-builts, and turnover documentation.

Required Qualifications

• Education: Bachelor's degree in Real Estate Management, Construction Management, Architecture, Engineering, or a related field.
• Experience: Minimum of 5 years of progressively responsible experience in real estate development or owner’s representative project management - with a proven track record of successfully managing and delivering complex, large-scale projects.
• Proficiency in Programs: Scheduling software (Microsoft Project or Project 365) & Microsoft or Google Suite (Word, Excel, Powerpoint, etc).

Ideal Experience & Skills

• Strong working knowledge of construction means and methods, with the ability to read, interpret, and clearly explain construction drawings and specifications.
• Proven ability to develop and manage project budgets and schedules, supported by strong financial acumen, cost tracking, and budget analysis.
• Contract administration and negotiation expertise, including managing complex consultant and contractor relationships.
• Experience leading internal and external project teams through complex processes, fostering a collaborative, solution-oriented, and accountable working environment.
• Confident, professional communicator able to lead meetings, navigate challenging personalities, and represent ownership effectively with clients and stakeholders.
• Self-directed and proactive, with sound judgment around decision-making, prioritization, and when escalation is necessary.
• Strong problem-solving and critical-thinking skills, with the ability to manage risk, shifting priorities, and competing demands while remaining calm under pressure.
• Highly organized with strong attention to detail and follow-through; proficient in project management and construction documentation tools.
• Experience delivering residential, commercial, and/or hospitality projects, including complex renovations, adaptive reuse, historic preservation, or other high-end work.
• Background working within boutique, design-driven, or quality-focused development environments.
• Familiarity with local permitting, zoning, and construction practices in the Greater Philadelphia region.

Personal Attributes

• Strong sense of accountability and ownership.
• Collaborative mindset with the ability to lead cross-functional teams.
• Design-literate with respect for aesthetics, quality, and craft.

Reporting Structure

• Reports directly to the Project Director.
• Works closely with internal development, design, and finance teams.

Location

This position is full-time and onsite in our office, located in Gladwyne PA.

Jefferson Einstein Montgomery Hospital | East Norriton, PA

Sign-On Bonus

Job Description Summary

Jefferson Einstein Montgomery Hospital (JEMH) is seeking a fellowship-trained Radiologist to join our Radiology Department and further enhance the comprehensive imaging services provided to our patients. This role offers the opportunity to practice in a modern, technologically advanced environment within a collegial and high-performing health system.

Jefferson Einstein Hospital proudly carries forward a legacy of excellence established in 1866. Today, we remain deeply committed to delivering compassionate, high-quality care while continuing to lead through innovation across the Greater Philadelphia region.

Jefferson Einstein Hospital continues to invest in its physicians through a newly revised compensation plan and a system-wide implementation of Sectra PACS in 2026, reinforcing our commitment to innovation, efficiency, and radiologist satisfaction.

Summary of Responsibilities

• Interpret a broad range of diagnostic imaging studies, including MRI, CT, ultrasound, and X-ray, with a focus on body imaging
• Provide accurate, timely, and high-quality radiologic interpretations to support patient diagnosis and treatment planning
• Collaborate closely with referring physicians and multidisciplinary healthcare teams
• Maintain proficiency in evolving imaging technologies, protocols, and best practices

Compensation & Benefits

• Newly revised compensation plan offering competitive base salary with performance-based incentives
• Sign-on bonus, paid within the first month
• Full comprehensive benefits package
• Medical, dental, and vision insurance
• Retirement plans: Pension, 403(b), 457, and structured portfolio investment options
• PTO
• CME
• Short and Long-term disability coverage
• Malpractice insurance with tail
• Life insurance

About Jefferson

Nationally ranked Jefferson Health is a leading not-for-profit academic health system headquartered in the Greater Philadelphia region, with a broad presence across Pennsylvania, New Jersey, and the Lehigh Valley. With a workforce of more than 65,000 team members, Jefferson is dedicated to delivering high-quality, compassionate patient care; strengthening the communities it serves; educating the next generation of healthcare leaders; and advancing innovation through clinical and applied research.

Thomas Jefferson University, founded in 1824, is home to Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce. Today, the University encompasses 10 colleges and three schools, offering more than 200 undergraduate and graduate programs to over 8,300 students.

Jefferson Health is consistently recognized as one of the top 15 not-for-profit healthcare systems in the United States, serving millions of patient encounters annually across 32 hospital campuses and more than 700 outpatient and urgent care locations. Jefferson Health Plans further extends Jefferson’s mission as a not-for-profit managed care organization serving Pennsylvania and New Jersey for more than 35 years.

Equal Opportunity Statement

Jefferson is committed to providing equal educational and employment opportunities for all individuals and does not discriminate based on age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military or veteran status, disability, or any other legally protected status.

Join Jefferson Health — where your career, your voice, and your impact truly matter.

Learn more, apply today!

Jason Kendall

Talent Acquisition Partner, Physician Recruitment

Thomas Jefferson University and Jefferson Health

T (314) 327-4574 cell/text |

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Store Manager

King of Prussia, PA, United States (On-site)

About Us

Who we are:

Since 1975, TUMI has been creating world-class business, travel and performance luxury essentials, designed to upgrade, uncomplicate, and beautify all aspects of life on the move. Blending flawless functionality with a spirit of ingenuity, we’re committed to empowering journeys as a lifelong partner to movers and makers in pursuit of their passions. The brand is sold globally in over 75 countries with approximately 2,000 points of sale.

Job Description

Associate Benefits:

• Work-life balance
• Training
• Employee Discount
• Paid time off
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, participation in a 401k program that includes company match, and many other additional voluntary benefits including Pet Insurance.
• This position may be eligible to participate in a company incentive program.

Your role at Tumi:

As part of our Retail team, the Store Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong client relationships and driving sales through outstanding service.

The ideal candidate is committed to client service, demonstrating a strong understanding of, if not passion for, the luxury, travel, fashion, and lifestyle markets.

The TUMI retail environment encourages an entrepreneurial spirit, offering growth opportunities over time as we work together to increase sales, KPI’s, build client awareness, provide world-class service, and grow the brand.

Key Responsibilities:

Performance to Goals:

• Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture.

Leadership and Initiative:

• Lead by example and have an ability to influence team members to complete job duties effectively.
• Delegate tasks clearly and effectively.
• Develop both short term and long-term strategies.
• Display a strong sense of initiative as well as time management and calendar planning skills.

People Development/Human Resources:

• Training and Developing: Help teach others training content through consistent roleplay and coaching. Demonstrate an openness to new ideas and concepts while quickly learning and applying to the job.
• Coaching and Feedback: Clearly articulate strengths, goals and opportunities. Show critical thinking capabilities and is solution oriented. Utilize company tools to create a 360-degree coaching culture. Openness to feedback from supervisors, peers and team.
• Networking and Recruiting: Actively network on a consistent basis. Ensure that there is viable bench strength for all store positions. Establish a clear succession plan for management team.

Communication and Relationship Building:

• Exercise strong written and verbal skills. Adapt communication skills upwards, laterally and to their team.
• Demonstrate ethical conduct when completing job duties.
• Promote the organization’s goals and adapt flexibly to change.
• Ability to remain calm and deescalate situations.
• Collaborate effectively with peers and corporate partners.

Analysis and Decision Making, Problem Solving and Compliance:

• Operations and Compliance: Manage store schedule, timecards and payroll. Monitor shipments, transfers and price changes for accuracy. Plan, conduct, and organize store for inventory.
• Analysis, Decision Making and Problem Solving: Resolve difficult or complicated challenges while using good judgement, partnering when appropriate. Adhere to and hold team accountable to company policies and procedures. Analyze business results and make strong business acumen decisions on findings. Manage and coordinate the daily operations of the store.

Visual Merchandising and In Store Experience:

• Ensure the store follows the visual guidelines and directives.
• Enforce excellent client services through the emphasis of utilizing client books, thank you cards and executing event strategies. Ensure a consistent superior client experience.

Qualifications:

• Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment
• Value a collaborative environment and have an openness to feedback.
• The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties.
• Have strong sales and client experience, preferably in the luxury market.
• Can demonstrate proven success in meeting sales goals and achieving KPI’s.
• Flexible availability to work nights, weekends, mornings, and holidays as needed.
• Have a strong sense of integrity and an ability to lead by example.
• Has strong time management skills.

About the Team

Why you'll love working here:

At TUMI, you’ll find a dynamic working environment, joining a community where each team member is empowered with an entrepreneurial spirit. Associates are respected as a vital part of the organization and recognized for their contributions. We believe in a workplace that gives every individual the opportunity to make an impact, and our ongoing commitment is to provide all the tools you need to succeed— guidance towards individual career growth, professional training and development initiatives, and a motivating, exciting environment— along with competitive salaries and comprehensive benefits programs.

What we value:

• INNOVATIVE BY NATURE. SUSTAINABLE BY CHOICE. TUMI protects the things that matter most, the things you own and the planet you travel to see. Our planet is an astonishing place and we believe it’s our responsibility to preserve it for travelers of the future. By putting excellence and quality first, we ensure that every TUMI product has lifelong purpose, supported by our rigorous testing standards, exploration of recycled materials, and global repair network.
• PARTNERS WE BELIEVE IN. Staying true to our values by helping take care of the most vulnerable among us aligns with our mission and is a core element of what we do. We focus on three main areas: promoting wellbeing; empowering vulnerable communities; and protecting the earth’s beautiful places. Each year we extend our philanthropic efforts to partners that help better the world. From supporting St. Jude Children’s Research Hospital fight to cure childhood cancer to Waves for Water who provides clean water to communities in need, we proudly stand by the profound changes they enact.
• CULTURE & INCLUSION. As an organization, we are committed to a diverse and vibrant culture, welcoming people from all walks of life. Our long-standing commitment to culture and inclusion empowers each of us to bring our authentic selves and unique differences to work every day.

The actual rate of pay offered depends on various factors, including qualifications for the position and relevant experience; as well as other legitimate, non-discriminatory business factors specific to the position or location.

Tumi is an equal opportunity employer and is committed to promoting and maintaining a work environment in which all applicants, associates, customers, and other individuals are treated with dignity and respect free from unlawful harassment, discrimination, or retaliation.

Chicago, IL (Hybrid)

The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.

At AMA, our mission to improve the health of the nation
starts with our people. We foster an inclusive, people-first culture where
every employee is empowered to perform at their best. Together, we advance
meaningful change in health care and the communities we serve.

We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.

We have an opportunity at our corporate offices in Chicago for a Sr. Manager Customer Success on our Marketing and Membership Experience team. This is a hybrid position reporting into our Chicago, IL office, requiring 2 days a week in the office.

This role manages the post-sale customer experience for group
membership institutions using MMX educational product. Responsible for
maximizing enablement, retention and ROI, while positioning Customer Success as
a differentiating attribute of AMA's educational products and brand. This role
oversees a team of Customer Success Managers, builds scalable systems to drive
engagement and institutional growth, and partners across internal teams to
deliver best-in-class customer experiences.

RESPONSIBILITIES:

Customer Success Framework and Operations

• Develop and continuously refine the Customer Success Playbook, including onboarding arc, product user training materials, communication templates, and outcome-aligned product guidance.
• Align service models to account segments and growth opportunities to optimize customer engagement.
• Assign accounts to Customer Success Managers based on account segment, product scope, and resource capacity.
• Identify and implement opportunities to streamline, digitize, and automate customer engagement with MMX education products to create efficiencies and evolve customer interactions within the learning environment.
• Develop business cases to integrate or invest in technologies that support customer scale.
• Coordinate cross-functional collaboration to enhance the post-sale customer journey.
• Identify and monitor key ROI metrics internally and on behalf of subscribers.

Customer Engagement Oversight

• Establish and operationalize a system for gathering and applying customer feedback across the engagement lifecycle.
• Determine frequency, audience, distribution channel and approach for applying results and sharing findings with relevant stakeholders.
• Partner with the Content and Communication team to cultivate customer advocates and produce targeted engagement materials.
• Collaborate with Product Ops team to address usability issues, including login friction and system administration challenges.
• Facilitate advisory groups with key customers and stakeholders to inform product evolution and deepen engagement.
• Coach Customer Success Managers to proactively manage retention, analyze account risk, and execute data-driven retention plans.

Staff Development & Management

• Provide ongoing leadership, training and development, ongoing feedback, support and counsel. Develop individual performance goals and accountabilities.
• Analyze capacity and align resources to support team and individual goals.
• Recruit and train staff, developing strong expertise in product attributes, customer insights, and communication. Ensure team mastery of all core MMX education products.

May include other responsibilities as assigned

REQUIREMENTS:

1. Analytical, goal-oriented, and creative with excellent communication skills (written and verbal) and ability to excel in a matrixed environment.
2. Bachelor's degree in business, communications, healthcare administration or related field required, Master's degree preferred.
3. 7+ years of account management and customer relationship experience with segmented customers across multiple products required.
4. 3+ years of people management experience required.
5. Previous experience managing customers in a healthcare-related context preferred.
6. Proven critical thinking skills with ability to identify and address root causes of recurring issues. Success in facilitating strong customer relationships and resolving issues to retain customers and increase loyalty.
7. Proven ability to organize and prioritize while managing multiple projects/programs simultaneously in fast paced environment.
8. Strong external presence to communicate with customers and stakeholders.
9. Familiarity with learning management systems, online education programs, and accreditation standards strongly preferred, particularly in a medical setting.
10. Some travel is required.

This role is an exempt position, and the salary range for this position is $102,816- $136,017. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.

The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.

We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.

THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION

Quality Assurance Analyst II (Hybrid)

Chicago, IL

The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.

At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.

We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.

We have an opportunity at our corporate offices in Chicago for a Quality Assurance Analyst II on our AMA Insurance team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.

As a Quality Assurance Analyst II, you will be responsible for executing quality assurance activities
throughout the software development lifecycle. This role focuses on designing and
executing test plans, validating functional requirements, identifying defects, and
collaborating with internal teams to support successful deployment of reliable
software. This role ensures software meets defined technical specifications and
business requirements through established QA processes and testing practices.

RESPONSIBILITIES:

Test Planning and Test Case Development

• Define testing scope by developing comprehensive test
  plans
• Ensure project timelines for testing are adhered to
• Create detailed, reusable test cases and scripts
• Ensure test cases cover all functional, performance
  and security scenarios

Test Execution, Validation, Regression Testing and Defect Management

• Executes manual and
  automated testing to ensure all functional requirements are successfully
  processed
• Re-test existing
  features after new code is added to ensure no new defects were introduced
• Identify, document, and track software bugs. Collaborate with development team to resolve
  issues

Release Readiness and Collaboration

• Conduct smoke testing to validate release readiness
• Provide testing results, risk assessments, and
  recommendations to stakeholders to support release decisions
• Participate in Agile ceremonies, such as sprint
  planning and code reviews
• Provide feedback on testability and potential risks
  early in the cycle

May include other responsibilities as assigned

REQUIREMENTS:

1. Bachelor's degree preferred or equivalent work experience and HS diploma/equivalent education required
   
2. 3+ years of experience in quality assurance,
   with recent hands-on QA practice
3. Demonstrated experience testing Life and Disability
   insurance applications or systems
4. Demonstrated ability
   to multi-task and effectively manage multiple, concurrent projects to succed in
   a results driven environment
5. Polished interpersonal
   skills, including relationship building skills
6. Strong verbal and
   written communication skills to effectively communicate with all levels of
   management and staff
7. Demonstrated
   experience in transactional testing scenarios
8. Must be very detailed oriented and very
   sensitive to deadlines
9. Strong problem-solving
   skills
10. Ability to work
    independently or in a team setting equally effectively
11. Ability to work
    effectively in a fast-paced environment with competing priorities and delivery
    timelines

The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.

This role is an exempt position, and the salary range for this position is $74,160-$98,318. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.

We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.

THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION

Customer Success Manager

Chicago, IL (Hybrid)

The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.

At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.

We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.

We have an opportunity at our corporate offices in Chicago for a Customer Success Manager on our Marketing & Member Experience team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.

As a Customer Success Manager, you will be responsible for ensuring best-in-class customer experience and product usage for all group membership institutions. This role will be a point of customer contact and work closely with day-to-day program administrators to understand their needs, tailor solutions, execute product onboarding/training, and implement outreach programs to increase engagement KPIs. The AMA Customer Success Team represents AMA externally, creates and maintains a robust case study and testimonials library, and provides recommendations for optimizing products to drive group membership growth and increase customer/member engagement.

RESPONSIBILITIES:

• Maintain a comprehensive understanding of target audience needs, issues, and relationships to enhance
• existing programs.
• Work with sales and product team to guide customers through the onboarding process, ensuring they understand the product/service and its features and have clearly defined KPIs.
• Provide robust training and onboarding experience that leads to learner activation and engagement.
• Identify opportunities for upselling/cross-selling group membership curriculum, content, and membership benefits.
• Maintain a deep understanding of the company's products/services and stay updated on new features and enhancements.

• Continuously work to improve customer experience, build trust, transparency, and safeguard/increase customer retention.
• Establish and maintain customer relationships and provide high-level technical and product support. Address customer concerns, inquiries, and issues promptly and effectively.
• Collaborate with internal teams (e.g., support, sales, product) to ensure outreach programs and communication tactics are optimized and drive KPIs.
• Identify satisfied customers and secure/curate testimonials and/or case studies.
• Assist with recognition program to reward/amplify top customers/institutions.

• Research, monitor, report, and recognize customer performance.
• Ensure accurate and comprehensive data reporting through CX digital monitoring tools and product analytics.
• Produce regular reports on customer success metrics and key performance indicators.
• Utilize Salesforce to document customer interactions and maintain accurate customer data.

May include other responsibilities as assigned

REQUIREMENTS:

1. Bachelor's degree in healthcare administration, business, communications, or related field required.
2. Minimum of 5+ years account management and customer relationship management experience required.
3. Previous experience in graduate medical education administration or related healthcare account/relationship management roles, preferred.
4. Proven ability to organize and prioritize while managing multiple projects/programs simultaneously in fast paced environment.
5. Analytical, goal-oriented, and creative individual with excellent communication skills (written and verbal) able to excel in a matrixed environment and strong client management skills.
6. Experience developing and maintaining customer relationships as well as driving programs/products forward to successful completion and growth.
7. Strong external presence to communicate with external stakeholders and customers.
8. Familiarity with accreditation standards, particularly ACGME regulations and LCME standards, is a plus.
9. Familiarity with learning management systems/online education programs
10. Some travel required.

The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.

This role is an exempt position, and the salary range for this position is $87,394-$115,797. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.

We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.

THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION

Intern - Manuscript Editing

Chicago (Hybrid)

The Journal of the American Medical Association (JAMA), published continuously since 1883, is an international peer-reviewed general medical journal. JAMA is a member of the JAMA Network family of journals, which includes 11 specialty journals and JAMA Network Open. The JAMA Network provides access to the research, reviews, and opinions shaping the future of medicine.

At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.

We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.

Join the JAMA team as an Intern. This is a hybrid position reporting into our Chicago, IL office, requiring 1 day a week in the office.

RESPONSIBILITIES:

• Preference is for an individual who is underrepresented in the medical writing/editing community (see American Medical Writers Association 2022 DEI survey).
• This person would train with senior manuscript editors, working with the AMA Manual of Style, reading sections and completing quizzes on style topics.
• They would observe and participate in the daily activities of JNO and specialty journal manuscript editors to get a sense of what the job is like.
• They would meet with Graphics, Production, Proofreading, and other teams with whom manuscript editors collaborate.
• Under the supervision of the Managing Editor and Assistant Deputy Managing Editor, they would edit commentaries with the eventual goal of editing a Research Letter.

May include other responsibilities as assigned

REQUIREMENTS:

1. The intern should be a 3rd or 4th year student at 4-year college, majoring in English, journalism, or life sciences who is interested in pursuing a career in medical editing.

This role is a non-exempt position and the hourly rate for this position is $20. This is the highest rate we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration, geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.

The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.

We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.

THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION