Engineering Structures Elsevier Jobs in Lombard, IL

We are seeking a qualified Industrial Safety Engineer to join our dynamic team in our US corporate office in Melrose Park, IL. This position is responsible for driving engineered solutions to improve the overall safety at the workplace.

Principal Responsibilities:

• Work in collaboration with Plant Management to understand production processes and needs and desired safety metrics in order to plan health and safety engineered improvements
• Investigate industrial accidents, injuries, and near misses to determine root causes and corrective actions that involve hazard elimination and engineering controls.
• Conduct risk assessments on new equipment being installed and/or new plant layouts to identify risks to safety/health. Analyze and recommend engineered solutions to mitigate risk.
• Analyze the effectiveness of current safety training processes and documentation. Investigate and recommend improvements that will result in more behavioral compliance with safety rules.
• Complete and maintain documentation related to accident and injuries. Maintain OSHA log and complete the annual 300A. Use data from all company USA locations' logs and 300A's to analyze trends and risks. Recommend strategies for improvements.
• Create training materials for plant and Operations personnel. Create annual training calendars. Work with company's IT department and Mecalux Group's Barcelona office personnel to create, develop, and elaborate online training methods and online training tracking tools.
• Aid in the implementation of ISO 45001:2018 for occupational health and safety management systems.

Requirements:

• Bachelor's degree in Industrial Engineering or related field. Master's Degree in Engineering preferred.
• Fluency in English and Spanish is required without exception.
• Personality: Candidates must have integrity, be highly analytical, and have a strong desire to be deeply involved in the business. Candidates must be organized and methodical in their work, with the ability to learn quickly and adapt easily to change. Candidates must be able to persevere through difficult work challenges with the highest degree of dedication. Candidates must have strong interpersonal skills with the confidence to interact and communicate effectively with personnel from all levels of the organization.
• Understanding of safe work practices, OSHA, EPA.
• Desire to work in a manufacturing environment and ability to work in hot and cold plant conditions.
• Ability to travel occasionally to our other USA locations in IL, SC, TX, and CA.

We offer:

• Competitive compensation
• The ability to become a part of an industry-leading dynamic team with a high focus on delivering results and continuous improvement
• 401(k) plan through Fidelity, with a generous company match; 100% vested immediately upon contributing and no waiting period to start participating
• Paid Holidays and Paid Time Off with the option to cash out unused PTO every year
• Possibility for telework days, depending on position, with flexible make-up time for exempt employees
• Blue Cross Blue Shield medical insurance plans, along with dental and vision benefits.
• Opportunities for career development and advancement; enhance your technical, specialized knowledge and gain new skills through promotions from within.

Job Description: Licensed Professional HVAC Design Engineer

Reports To: President

FLSA: Exempt

IF INTERESTED IN THIS POSITION, PLEASE EMAIL RESUME TO:

Company Overview

Admiral Heating has been a trusted leader in commercial and industrial HVAC solutions in the Chicagoland area for over 70 years. Specializing in union construction projects and service work, we partner with contractors, developers, and building owners to deliver custom engineered heating, ventilation, and air conditioning solutions. Our reputation is built on quality workmanship, deep industry relationships, and a commitment to long-term customer success.

Admiral Heating operates on EOS (Entrepreneur Operating System). Our Core Values which we require all employees to exemplify are: Safety and Quality First, Intensely Diligent, Own it!, Innovative Approach, Proudly Humble of our Reputation and Exceed Expectations.

IF INTERESTED IN THIS POSITION, PLEASE EMAIL RESUME TO:

Job Duties and Responsibilities:

• Develop, review, and approve mechanical system designs for HVAC systems.
• Prepare and certify engineering drawings, technical specifications, and calculations in accordance with applicable standards and regulations.
• Conduct system load analyses, equipment selections, and energy performance evaluations.
• Oversee all phases of project development from concept through construction completion.
• Coordinate with multidisciplinary teams including architectural, electrical, civil, and structural engineering professionals.
• Perform field inspections and provide technical support during construction and commissioning.
• Ensure all designs comply with state and local building codes, ASHRAE, IMC, and NFPA standards.
• Provide technical guidance, mentorship, and quality assurance oversight for junior engineering staff.
• Participate in project meetings, client presentations, and design reviews.
• Maintain a current understanding of emerging technologies, materials, and industry trends relevant to mechanical systems design

Qualifications, Competencies, & Abilities:

• Extensive knowledge of mechanical systems and the ability to design commercial HVAC, duct, and piping systems.
• Proficiency in HAP and E20 software.
• Strong knowledge of AutoCAD and ability to prepare and review detailed drawings.
• Experience in design-build delivery, construction administration, or BIM coordination.
• LEED accreditation or demonstrated experience with sustainable design practices.
• Excellent command of the English language, including grammar, spelling, and written composition.
• Exceptional organizational and time management skills.
• Self-motivated, with the ability to work independently and manage multiple priorities.
• Strong attention to detail and analytical problem-solving skills.
• Effective interpersonal and communication skills, both verbal and written.
• Ability to work collaboratively with individuals at all levels of the organization, including executives.

Physical Demands and Working Environment:

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

• Environment: Work is performed primarily in a standard office environment.
• Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to travel to other locations using various modes of private and commercial transportation; and to verbally communicate to exchange information.
• Vision: See in the normal visual range with or without correction.
• Hearing: Hear in the normal audio range with or without correction.

Education and Experience:

• Bachelor’s degree in Mechanical Engineering MEP
• Active Professional Engineer (PE) license in the State of Illinois
• Fluent with Microsoft Office Suite.
• 7 Plus Years’ experience minimum, 10 Plus preferred
• Extensive knowledge of HVAC, duct work and piping
• Proficiency in HAP, E20, and AutoCAD suite software

Compensation and Benefits

• Base Salary Range $120,000 - $180,000
• Bonus and Profit Sharing up to 30% of base salary
• Fidelity 401k Plan with all fees paid by Admiral
• 401k Safe Harbor Match of 4%
• BCBS PPO and HMO Health Insurance Options (Admiral pays 75%)
• Dental and Vision Plans (Admiral pays 75%)
• Tuition Reimbursement
• Generous PTO Policy
• Paid Holiday’s
• 100% Admiral paid Long and Short Term and Short
• $20,000 Admiral Paid Life Insurance
• Flexible Spending and Dependent Care Accounts
• Employee Assistance Plan
• CTA and Parking Reimbursement
• Employee events throughout the year

IF INTERESTED IN THIS POSITION, PLEASE EMAIL RESUME TO:

This job description does not list all the duties of the job. You may be asked by managers to perform other instructions and duties. This job description may be revised from time to time and does not constitute a contract for employment.

Position Summary:

The Production Manager is responsible for planning, directing, and optimizing compounding and filling operations to ensure production goals for quality, efficiency, safety, and regulatory compliance are achieved. This role combines strong technical manufacturing knowledge with leadership, operational analytics, and continuous improvement capabilities. The ideal candidate has a degree in Manufacturing Engineering (or similar), 3 years of experience in food, pharmaceutical, or cosmetic manufacturing, and demonstrated success managing complex, regulated processes.

Duties & Responsibilities:

Technical & Operational Leadership

• Lead end-to-end compound and fill manufacturing operations ensuring efficiency, throughput, quality, and safety.
• Maintain, and improve standardized operating procedures (SOPs) for compounding and filling lines.
• Oversee real-time monitoring of production metrics (e.g., throughput, yield, uptime/downtime, labor efficiency) and drive decisions based on quantitative data.
• Use ERP systems for scheduling, tracking, and reporting production performance.

Process Engineering & Continuous Improvement

• Apply Lean, Six Sigma, Kaizen, and other process improvement methodologies to reduce waste, minimize variation, and improve cycle times.
• Conduct time studies and labor analysis to optimize workforce deployment and reduce bottlenecks.
• Lead root cause analysis and corrective action implementation using structured problem-solving tools.

Quality & Regulatory Compliance

• Ensure manufacturing processes meet or exceed industry regulatory standards (e.g., GMP, HACCP, cGMP) and company quality requirements.
• Collaborate with Quality Assurance/Control to investigate deviations, manage corrective actions, and maintain compliance documentation.

Team Leadership & Development

• Manage, coach, and mentor production supervisors and operators; set performance expectations and promote accountability.
• Provide training on technical skills, process improvement tools, safety, and compliance standards.
• Foster a culture of continuous improvement, employee engagement, and high reliability.

Safety & Risk Management

• Champion strict safety protocols in line with OSHA and internal policies.
• Lead worksite risk assessments and drive improvements to minimize safety incidents.

Cross-Functional Collaboration

• Communicate production performance and improvement opportunities to senior leadership.
• Work with Warehouse supply chain, maintenance, R&D, and quality teams to ensure integrated execution of business objectives.

Required Qualifications

Education & Experience

• Bachelor’s degree in manufacturing engineering, or related technical discipline.
• 3 years of experience in a regulated manufacturing environment (food, pharmaceutical, or cosmetic), with specific exposure to compounding and filling operations.

Skills & Competencies

• Technical Proficiency: Manufacturing Engineering and manufacturing processes, filling systems, batch records, production equipment.
• Quantitative & Analytical Skills: Ability to analyze production metrics, conduct time/labor studies, and optimize operations.
• Process Improvement Expertise: Hands-on with Lean/Six Sigma tools, workflow optimization, and waste elimination.
• Leadership & People Management: Strong leadership presence; proven ability to train and develop teams.
• Time & Project Management: Prioritize tasks, coordinate cross-functional projects, and manage competing deadlines effectively.
• Communication: Clear verbal and written communication across teams and levels.
• Regulatory & Quality Knowledge: Familiarity with GMP, HACCP, or other applicable quality frameworks.

Preferred Qualifications

• Experience with ERP systems (e.g., Sage etc.).
• Certifications: Lean, Six Sigma (Green/Black Belt); HACCP or quality management credentials.
• Prior leadership of compounding and filling lines within food, pharmaceutical, or cosmetic production.

Job Description: Senior Account Manager – New Construction & Project Work

Location: Greater Chicagoland Area

Reports To: VP of Sales

FLSA: Exempt

IF INTERESTED IN THIS POSITION, PLEASE EMAIL RESUME TO:

Company Overview

Admiral Heating has been a trusted leader in commercial and industrial HVAC solutions in the Chicagoland area for over 70 years. Specializing in union construction projects and service work, we partner with contractors, developers, and building owners to deliver custom engineered heating, ventilation, and air conditioning solutions. Our reputation is built on quality workmanship, deep industry relationships, and a commitment to long-term customer success.

Admiral Heating operates on EOS (Entrepreneur Operating System). Our Core Values which we require all employees to exemplify are: Safety and Quality First, Intensely Diligent, Own it!, Innovative Approach, Proudly Humble of our Reputation and Exceed Expectations.

IF INTERESTED IN THIS POSITION, PLEASE EMAIL RESUME TO:

Position Summary

We are seeking an experienced commercial sales relationship-driven Sr. Account Manager to develop and grow business with union contractors and union-operated facilities across the greater Chicagoland market. The role will focus on winning new construction projects and expanding revenue from existing accounts through strategic upsell and cross-sell initiatives. Success in this position will require an in-depth understanding of commercial HVAC and union construction market, a strong network with contractors, brokers, local trades, and the ability to navigate complex bid and negotiation processes.

Qualifications, Competencies, & Abilities:

• Identify, qualify, and secure new construction opportunities with general contractors, mechanical contractors, brokers, and developers to achieve pipeline and quota to meet Gross Profit expectations and review/manage Change Orders.
• Develop strong working relationships with local building trades, union leadership, and decision-makers in the commercial, industrial, and institutional sectors.
• Collaborate with engineering teams to prepare competitive bids that align with labor requirements and project specifications.
• Monitor local bid lists, pre-bid meetings, and project announcements to stay ahead of market opportunities.

Existing Account Growth

• Serve as the primary point of contact for assigned accounts, ensuring high levels of satisfaction and responsiveness.
• Proactively identify opportunities for equipment upgrades, retrofit projects, and energy efficiency enhancements.
• Cross-sell Admiral Heating’s full range of solutions to meet client operational and comfort needs.
• Maintain a consistent presence with customers through job site visits, facility walkthroughs, and strategic review meetings and client office visits with proper cadence.
• Achieve pipeline and quota to meet Gross Profit expectations and review/manage Change Orders.

Market & Relationship Development

• Actively network within Chicago-area trade organizations, and industry associations to strengthen relationships and brand recognition.
• Maintain a thorough understanding of local building codes, energy efficient ROI calculators, and the latest HVAC systems and technology to best serve our clients.
• Represent Admiral Heating at relevant industry events, trade shows, and contractor meetings.

Sales Process & Reporting

• Maintain accurate and timely opportunity, activity, and forecast data in Salesforce CRM.
• Meet or exceed sales goals for both new construction project wins and existing account revenue growth.
• Coordinate closely with internal teams to ensure a seamless transition from project award to execution.

Qualifications

• 10-15 years of experience in HVAC with specific exposure to union markets.
• Established network with Chicagoland contractors, trades, and/or building owners strongly preferred.
• Strong knowledge of the construction process, estimating, budgeting cost and bid preparation.
• Proven track record of developing new business and growing existing accounts in the commercial HVAC market in the Chicagoland area.
• Excellent communication, relationship-building, and negotiation skills.
• Proficiency with CRM (Salesforce) systems and Microsoft Office Suite.
• Self-motivated and results-driven, with the ability to manage multiple priorities independently.
• Structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Physical Demands and Working Environment:

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

• Environment: Work is performed primarily in a standard office environment.
• Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to travel to other locations using various modes of private and commercial transportation; and to verbally communicate to exchange information.
• Vision: See in the normal visual range with or without correction.
• Hearing: Hear in the normal audio range with or without correction.

Education and Experience:

• Bachelor’s degree in project management, engineering, finance or business from an accredited college or university or associates in business or accounting preferred.
• Fluent with Microsoft Office Suite.
• 15 Plus Years’ experience in related industry or Project Management field is preferred
• Extensive knowledge of HVAC, duct work, and piping - any candidate that does not have HVAC experience will not be considered.

Compensation & Benefits

• Base Salary range $225,000 - $275,000
• Bonus and Profit Sharing up to 10% of base salary
• Unlimited Commission Opportunity based on Individual Job GP% Performance
• Fidelity 401k Plan with all fees paid by Admiral
• 401k Safe Harbor Match of 4%
• BCBS PPO and HMO Health Insurance Options (Admiral pays 75%)
• Dental and Vision Plans (Admiral pays 75%)
• Tuition Reimbursement
• Generous PTO Policy
• Paid Holiday’s
• 100% Admiral paid Long and Short Term and Short
• $20,000 Admiral Paid Life Insurance
• Flexible Spending and Dependent Care Accounts
• Employee Assistance Plan
• CTA and Parking Reimbursement
• Employee events throughout the year

IF INTERESTED IN THIS POSITION, PLEASE EMAIL RESUME TO:

This job description does not list all the duties of the job. You may be asked by managers to perform other instructions and duties. This job description may be revised from time to time and does not constitute a contract for employment.

Mackie Consultants, LLC, a leading consultant in Civil Engineering and Land Surveying located in Rosemont, IL, has an immediate opening for a Civil Engineer to join our growing construction inspection team. Selected candidates should possess knowledge and experience in construction engineering and inspection for private and public sector projects; including, but not limited to mass grading, utility installation, roadway design and construction, and/or private development. Candidate will also oversee construction of roadway and utility infrastructure projects. The role may involve part time engineering design, plan review, and/or cost estimation.

Essential Duties and Responsibilities:

• Serve as the onsite project representative and liaison to the owner/client.
• Perform all required aspects of project contract administration.
• Knowledge and ability to perform construction inspection.
• Prepare design calculations quantity take-offs and cost estimates.
• Work closely with other disciplines on multi-discipline projects.
• Lead and attend client meetings.
• Supervise, review, and mentor staff.
• Assist with project administrative activities, document controls and project scheduling.
• Other assignments as needed.

Key Qualifications:

• B.S. or M.S. in Civil Engineering and a minimum of 3+ years of construction or hybrid design-construction experience.
• PE license or PE track preferred.
• IDOT experience required.
• IDOT certifications required.
• Working knowledge and experience with state and regional standards.
• Excellent written and oral communication skills.
• Knowledge of MicroStation preferred.
• Valid driver's license required.

Mackie Consultants is part of The Burke Group (TBG). We are a fast-growing family of 9 companies offering civil engineering and land surveying services throughout the Midwest. We offer a professional work environment as well as exceptional learning opportunities to those engineers committed to personal service and professional growth. We seek out experienced and responsive professionals who are committed to personal service. Mackie Consultants offers high growth potential and a comprehensive benefits package including medical, dental, life, disability, PTO days as well as an employer matching 401(k) program. Salary is agreed upon based on industry experience.

Mackie Consultants, LLC is an Equal Opportunity Employer It is the policy of Mackie Consultants, LLC to provide equal employment opportunity without regard to race, color, age, religion, sex, sexual orientation, national origin, marital status, changes in marital status, pregnancy, childbirth, or medical or common conditions related to pregnancy or childbirth, parenthood, creed, veteran's status, veteran's disability and physical or mental disability, citizenship status or unfavorable discharge from the military. Mackie Consultants, LLC intends that all matters related to recruiting, hiring, training, compensation, benefits, promotions, transfers, terminations and layoffs and recalls, as well as all Mackie Consultants, LLC sponsored social and recreational programs, and all treatment on the job, be free of unlawful discriminatory practices.

• Regional, spinal, and epidural anesthesia
• Pediatrics: Fellowship required

Terms of Employment

• W2 Contract-to-Hire, 12 Months
• This role operates on a hybrid schedule, requiring three days in-office (Tuesday, Wednesday, and Thursday) and two days remote (Monday and Friday)
• Core working hours between 09:00 and 15:00

Overview

Our client is seeking a Senior Project Manager to manage engineering, construction, outage coordination, testing, and commissioning activities for transmission and substation projects. The successful candidate will oversee Transmission level Protection and Control replacement projects and/or Transmission line projects, ensuring seamless execution through a deep understanding of equipment function and construction sequencing.

Responsibilities

• Manage the full lifecycle of transmission and substation projects, including engineering, construction, and commissioning.
• Coordinate complex outages and system operations to ensure project milestones are met without compromising grid stability.
• Interpret one-line diagrams and technical specifications to understand equipment interfaces and functions.
• Anticipate and mitigate risks related to outages and commissioning sequences.
• Collaborate and communicate effectively with internal teams, including engineering, construction, and system operations.
• Oversee physical construction projects, ensuring adherence to safety and technical standards.

Required Skills & Experience

• STEM degree or a technical degree; however, significant professional experience may complement an arts degree.
• 7+ years of relevant experience.
• Proven utility project management experience, specifically within substation or transmission environments.
• Core technical understanding of Transmission & Substation (T&S) equipment.
• Extensive knowledge of construction and commissioning sequences.
• Hands-on experience managing physical construction projects.
• Strong communication skills for effective team and stakeholder coordination.

Preferred Skills & Experience

• PMP is highly preferred
• Experience specifically with Transmission level Protection and Control replacement.
• High-level awareness of outage and system operations within a utility framework.
• Ability to work effectively within a large team environment

About the Company

MultiTech, founded in 1993 and headquartered in Carol Stream, IL, is a top provider of highly engineered metal components and assemblies. MultiTech serves the Automotive, Industrial, Hydraulics and Power Transmission & Distribution market industries, with sales of $180 million. MultiTech operates seven manufacturing facilities and six distribution sites in the US, Mexico, and Asia. Our mission is to build a leading global metal manufacturing and assembly organization combining technology with superior quality manufacturing capabilities executed by our best asset - our employees. The ideal candidate will build on their experience and skills while growing with the company through career advancement opportunities.

About the Role

The Production Control Coordinator is responsible for planning, scheduling, and coordinating production activities to ensure efficient workflow, on-time delivery, and accurate ERP system data. Works closely with Operations, Purchasing, and Shipping to support daily manufacturing needs.

Responsibilities

• ERP Management (Epicor):
• Maintain and update production schedules within Epicor.
• Create and release work orders/jobs and ensure all required data is accurate.
• Monitor job statuses and perform job closings in a timely manner.
• Maintain accurate BOM/routing changes when identified thru Engineering.

Production Scheduling:

• Schedule primary machines and key resources to optimize throughput and minimize downtime.
• Adjust schedules based on priority changes, machine availability, material constraints, and customer needs.
• Communicate daily schedule priorities with Production Supervisors.

Material Coordination:

• Release raw material to jobs and ensure correct inventory transactions.
• Prevent shortages and ensure timely material availability.

Workflow & Coordination:

• Track WIP levels and move jobs through departments as required.
• Support continuous improvement to reduce bottlenecks and improve lead times.
• Maintain strong communication with Manufacturing, Quality, and Shipping teams.
• Reporting & Accuracy:
• Analyze and resolve Epicor transaction errors, quantity discrepancies, and job variances.
• Generate daily/weekly production reports for management review.

Qualifications

• Experience with ERP systems; Epicor experience preferred.
• Strong understanding of manufacturing workflows and machine scheduling.
• Ability to interpret work orders, BOMs, and blueprints (a plus).
• Excellent organizational and communication skills.
• Detail-oriented with strong problem-solving abilities.

Job Metrics / Success Indicators:

• On-time delivery performance
• Schedule adherence and machine utilization
• Accuracy of inventory and job costing
• Reduction in late jobs and production bottlenecks

Equal Opportunity Statement

MultiTech Industries is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Position Summary:

The Applications Engineer is responsible for providing technical expertise, process development, and customer support related to industrial machinery. This role bridges engineering, sales, and service by demonstrating machine capabilities, optimizing cutting parameters, and ensuring customers achieve maximum value from their laser systems.

Primary Responsibilities:

• Develop and optimize laser cutting parameters for various metals and material thickness.
• Conduct machine demonstrations, trials, and proof of concept test for prospective customers.
• Troubleshoot cutting quality and process issues.
• Provide on-site and remote training to customers on machine operation, maintenance, and process optimization.
• Develop and document cutting process databases, application notes, and best practice guides.

Secondary Responsibilities:

• Support installation and commissioning at customer sites as needed
• Prepare technical documentation, cutting samples, and reports for customer presentations
• Support trade shows, open houses, and industry events with live demonstration and technical expertise
• Assist in product development by relating customer and application insights to R&D

Position Requirements:

• Bachelor’s degree in mechanical or manufacturing engineering, Materials Science, or a related technical field (Equivalent experience may be considered)
• 5+ Years of experience in laser processing, CNC machinery, or precision metal fabrication
• Hands-on experience with fiber laser products highly preferred
• Knowledge of motion controls systems, optics, and materials sciences is a plus
• Familiarity with CAD/CAM software
• Travel requirement is 25%

HSG is committed to ensuring equal employment opportunities to all qualified persons without regard to race (including associated hairstyles), color, religion, sex, gender identity, sexual orientation, national origin, ancestry, citizenship status, age, marital status, genetic information, military status, unfavorable discharge from military service, order of protection status, pregnancy, arrest record, disability, or any other status protected by applicable law. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. HSG participates in E-Verify and conducts pre-employment drug testing and background checks as part of our hiring process.

IT Operations Specialist

Reports to: Director of Technology

Role Overview

The IT Operations Specialist supports day-to-day technology operations across corporate offices and jobsites. This role serves as the primary point of contact for end-user support and works closely with the Director of Technology to strengthen and mature the company’s internal IT operations capability.

This position is ideal for a hands-on technical professional who enjoys problem-solving, working directly with users, and contributing to a structured and evolving IT environment.

Key Responsibilities

• Provide L1/L2 support for Windows 10/11 environments
• Troubleshoot Microsoft 365, Procore, Viewpoint, and related SaaS platforms
• Resolve login, MFA, and access-related issues
• Perform onboarding and offboarding (AD, M365 licensing, device configuration)
• Configure and deploy laptops, tablets, and mobile devices
• Troubleshoot basic networking issues (IP, DHCP, DNS)
• Coordinate with the MSP for escalations when required
• Maintain accurate ticket documentation and follow structured processes
• Identify recurring issues and suggest improvements
• Take ownership of assigned tickets through resolution or proper escalation

Qualifications

• 3–5 years of hands-on IT support experience (corporate or multi-site preferred)
• Strong Windows 10/11 troubleshooting skills and Microsoft 365 proficiency
• Hands-on experience managing users and groups in Active Directory (on-prem or hybrid preferred)
• Experience with Microsoft 365 in hybrid environments
• Working knowledge of networking fundamentals (IP addressing, DNS, DHCP, VLAN basics)
• Experience with ticketing systems
• Device provisioning experience
• Relevant certifications are a plus, demonstrated hands-on experience is highly valued.

Professional Skills

• Strong communication skills (technical to non-technical)
• Structured and methodical troubleshooting approach
• Process-driven and organized
• High accountability and ownership mindset
• Comfortable working in a hybrid internal + MSP support model
• Demonstrates responsiveness and reliability in hybrid work environments

Work Model

Primarily on-site role supporting multiple offices and jobsites.

On-site presence aligned with operational needs

• 1–2 remote days per week depending on workload and projects
• Full-time, Monday–Friday
• 7:00 AM on-site start time
• Occasional after-hours availability when scheduled in advance