Engineering Structures Elsevier Jobs in Jackson Ms Remote

362 positions found — Page 9

Injection Molding Shop Supervisor
Salary not disclosed

GRAMMER is specialized in developing and manufacturing components and systems for car interiors as well as driver and passenger seats for off-road vehicles, trucks, buses, and trains.

As a global partner to the vehicle manufacturing industry, we are represented around the world by our two divisions, Automotive and Commercial Vehicles. Our employees are constantly engaged in developing and producing innovative, flexible solutions to meet challenges in today's competitive global market. GRAMMER can be found on four continents with more than 50 production, distribution and logistics sites in 20 countries.

GRAMMER is a leading North American full service automotive supplier of highly engineered thermoplastic components and assemblies for interiors and air and fluid management systems.

Culture:

Here at GRAMMER, we foster a culture that embraces our Grammer CODE: Collaborate in an inclusive environment, Openness in communication and ideas, Drive for results with energy and empower yourself and others by taking ownership of decisions and actions.

What we are looking for:

Grammer is looking for an Injection Mold Shop Supervisor to join our location in Shannon, MS. The ideal candidate will enjoy working in a team environment. This individual will have an opportunity to make lasting and positive changes in our team!

The Injection Mold Shop Supervisor is responsible for overseeing all aspects of injection mold repair, maintenance, and continuous improvement within the plant. This role ensures injection molds are built and maintained to meet production, quality, cost, and delivery targets while maintaining a safe, organized, and efficient work environment. The Injection Mold Shop Supervisor leads skilled trades, manages resources, and collaborates with Engineering, Production, Quality, and Supply Chain to support overall plant objectives.

What you will be doing:

  • Plan, direct, and coordinate daily injection mold shop operations, including new mold builds, repairs, preventive maintenance, and modifications.
  • Establish priorities and schedules to meet production demands, launch timelines, and downtime reduction goals.
  • Ensure molds meet design specifications, quality standards, and customer requirements.
  • Implement and sustain preventive and predictive maintenance programs for molds and tooling.
  • Manage mold troubleshooting, root cause analysis, and corrective actions to minimize production interruptions.
  • Collaborate with Engineering on mold design reviews, DFM/DFA feedback, and process improvements.
  • Coordinate with Production and Maintenance to support efficient changeovers and startup readiness.
  • Control mold shop budget, including labor, tooling, spare parts, outside services, and capital expenditures.
  • Source and manage vendors for outsourced tooling, repairs, and components.
  • Maintain accurate documentation, including mold history, PM records, work orders, and spare parts inventory.
  • Drive continuous improvement initiatives (Lean, 5S, TPM) to improve safety, quality, delivery, and cost.
  • Ensure compliance with company policies, safety regulations, and applicable environmental and regulatory requirements.

What you will bring along:

  • 3-5 years experience in a similar role, preferably in the automotive industry.
  • High school diploma or GED required
  • Associate's or bachelor's degree in Tool & Die, Engineering, Manufacturing, or related field preferred.
  • Strong knowledge of injection molding tooling (plastic), hot runners, cooling systems, steels, and mold components.
  • Electrical knowledge of mold position signals and safeties, including wiring and troubleshooting proximity sensors, limit switches, and thermocouples.
  • Experience with CNC machining, EDM, grinding, polishing, and mold assembly.
  • Proven ability to lead teams, manage priorities, and meet urgent deadlines.
  • Strong problem-solving, analytical, and root cause analysis skills.
  • Proficient in reading and interpreting blueprints, CAD drawings, and GD&T.
  • Familiarity with CMMS systems, ERP/MRP, and Microsoft Office.
  • Ability to successfully interface and build positive working relationships with customers and team members.
  • Self-driven, self-motivated and results oriented.
  • Proven ability to multi-task successfully
  • Proven ability to analyze data, documents, and situations analytically

What we can provide you:

  • Medical, Dental, and Vision coverage
  • Tuition reimbursement programs
  • 401(k) match
  • Robust EAP services
  • Developmental opportunities
  • Much more!
Not Specified
Senior Operations Manager
Salary not disclosed
Jackson, Mississippi 1 week ago

Abacus Solutions Group is currently seeking a Senior Operations Manager for a brand-new warehouse opening in the Southaven, MS area. This role is for a large, growing apparel brand.

Job Summary: The Senior Operations Manager is responsible for leading day-to-day operations within a high-volume, fast-paced fulfillment center. This role ensures safe, efficient, and customer-focused execution across inbound, outbound, and returns operations while driving productivity, quality, and continuous improvement. The Senior Operations Manager plays a critical role in peak execution, people leadership, and operational scalability.

Responsibilities:

  • Lead daily operations across inbound receiving, put-away, picking, packing, shipping, and returns.
  • Ensure consistent achievement of service level agreements (SLAs) for same-day and next-day order fulfillment.
  • Monitor real-time performance and adjust labor and workflows to meet changing demands.
  • Lead and Develop Operations Managers, Area Managers, Supervisors, and frontline leaders.
  • Drive strong safety performance and ensure compliance with all workplace safety standards.
  • Coach leaders on performance management, engagement, and talent development.
  • Execute peak-season and promotional event plans, including staffing, training, and shift coverage.
  • Manage labor productivity, attendance, and overtime to meet volume requirements.
  • Support flex staffing, temporary labor, and cross-training strategies.
  • Own operational KPIs such as units per hour, order accuracy, on-time ship rate, and cycle time.
  • Conduct root-cause analysis for misses and lead corrective action plans.
  • Drive Lean, Six Sigma, and Kaizen initiatives to improve speed, quality, and cost.
  • Ensure effective use of WMS, OMS, labor management, and fulfillment technologies.
  • Partner with IT and engineering teams to resolve system issues and improve throughput.
  • Support rollout and stabilization of automation and process changes.
  • Manage departmental labor and operating costs within budget.
  • Identify productivity improvements and cost-saving opportunities.
  • Support capital and process improvement business cases.
  • Partner closely with Transportation, Customer Experience, HR, Maintenance, Engineering, and IT teams.
  • Communicate operational status, risks, and performance updates to site leadership.

Qualifications:

  • Bachelor's degree in supply chain, Operations, Business, Engineering, or related field preferred.
  • 5–8+ years of progressive operations leaedership experience in e-commerce, fulfillment, or high-volume distribution.
  • Experience leading large teams in a multi-shift environment.
  • Strong execution in fast-paced, high-change environments.
  • Data-driven mindset with strong analytical and problem-solving skills.
  • Hands-on leadership style with the ability to coach and develop teams.
  • Working knowledge of WMS, labor management systems, and fulfillment KPIs.
  • Fulfillment center environment with extended hours and peak-season demands.
  • Ability to work nights, weekends, and holidays as required.
  • Minimal travel expected.

Compensation: $100K - $125K

Not Specified
Surface Warfare Officer
🏢 US Navy
Salary not disclosed
Jackson, MS 1 week ago
If you're a Surface Warfare Officer (SWO), you have what it takes to lead by example. Maintain and operate the most advanced fleet of ships in the world-along with the crews that support them. Your team of Sailors will look to you for guidance, so you'll need to become an expert on everything from engineering to combat systems to navigation. Communicate your mission and goals with your crew to ensure everything is smooth sailing. If you see yourself commanding a Naval ship as a Captain one day, this is the role that will get you there.

Want to start your journey with the Navy?

Apply Now

Officer None

What to Expect

Surface Warfare Officer

More Information

Responsibilities

Surface Warfare Officers (SWOs) are involved in virtually every aspect of Navy missions. As a SWO, you may be in charge of any number of shipboard operations and activities while at sea, working with or within any of these specialized forces:

Aircraft Carrier Forces: Provide and coordinate air, submarine and surface ship defense for aircraft carriers.

Cruiser-Destroyer Forces: Provide ship attack and defensive measures with a wide array of missile and fire power capabilities, providing anti-air, -submarine and -surface warfare support.

Amphibious Forces: Embark and transport vehicles, equipment and personnel for amphibious assault operations.

Combat-Logistics Forces: Provide combatant ships with fuel, ammunition, food and supplies, and provide repair, maintenance and rescue capabilities through Fleet Support Ships.

Mine Warfare Forces: Detect, identify and neutralize threats from hostile use of maritime mines.

You may also be interested in becoming a Surface Warfare Officer within the prestigious Navy Nuclear community where you will have the opportunity to work on some of the world's most powerful nuclear-powered submarines and aircraft carriers.

Work Environment

As a Surface Warfare Officer, you will work at sea and on shore, in a variety of environments. Sea duty could place you aboard ships within the fleet. Shore duty may involve a tour of duty at the Pentagon, a student assignment at the Naval Postgraduate School in Monterey, CA, or command and management positions at shore bases and stations around the world.

Training & Advancement

Those pursuing an Information Professional Officer position are required to attend Officer Candidate School (OCS) in Newport, RI.

Unless they have already been commissioned through the Naval Academy or ROTC, those pursuing a Surface Warfare Officer position are required to attend Officer Candidate School. Newly commissioned SWOs can expect an advanced training process that includes comprehensive training at sea and ashore.

Newly commissioned Surface Warfare Officers will be assigned to a surface ship, leading a team of Sailors responsible for a component of the ship - anything from electronics to weapons to engineering systems. In this setting, Officers are working toward full Surface Warfare qualification.

After completing these initial sea tours, Surface Warfare Officers may be selected to serve on high-level staffs, commands or strategic projects or they may be selected to work in recruitment. The ultimate goal for many: to one day command their own ship.

Promotion opportunities are regularly available but competitive and based on performance.

Post-Service Opportunities

Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian sector.

Education Opportunities

Wherever you are in your professional career, the Navy can help ease your financial burdens and advance your career with generous financial assistance and continuing education programs. Beyond professional credentials and certifications, Surface Warfare Officers can advance their education by:

  • Pursuing opportunities at institutions such as Naval Postgraduate School (NPS) or Navy War College (NWC)
  • Completing Joint Professional Military Education (JPME) at one of the various service colleges


Qualifications & Requirements

A degree from a four-year college or university is a minimum educational requirement to become a Commissioned Officer.

There are different ways to become a SWO. If you're a high school student or an undergraduate, you can enter through the Naval Reserve Officers Training Corps (NROTC) or through the U.S. Naval Academy. Those already having a degree attend Officer Candidate School (OCS), a 12-week Navy school in Newport, RI.

All candidates must also be U.S. Citizens.

General qualifications may vary depending upon whether you're currently serving, whether you've served before or whether you've never served before.

Part-Time Opportunities

There are part-time opportunities available as a Surface Warfare Officer.

Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Surface Warfare Officers in the Navy Reserve typically work at a location close to their homes.

For annual training, Surface Warfare Officers may serve anywhere in the world, whether on a ship at sea or at bases and installations on shore.

Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.

Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that.

Surface Warfare Officers in the Navy Reserve serve in an Officer role. Before receiving the ongoing professional training that comes with this job, initial training requirements must first be met.

For current or former Navy Officers (NAVET): Prior experience satisfies the initial leadership training requirement - so you will not need to go through Officer Training again.

Officers who previously held a commission in another United States Military Service, National Oceanic and Atmospheric Administration, Public Health Service, or United States Coast Guard are exempt from attending ODS or LDO/CWO Academy.

Compare Navy Careers

See how a career as a Medical Careers compares to other Navy jobs.
Compare roles, pay and requirements for each job now.
Not Specified
Manufacturing Engineer
🏢 Grammer Americas
Salary not disclosed
Jackson, MS 1 week ago

GRAMMER is specialized in developing and manufacturing components and systems for car interiors as well as driver and passenger seats for off-road vehicles, trucks, buses, and trains.

As a global partner to the vehicle manufacturing industry we are represented around the world by our two divisions, Automotive and Commercial Vehicles. Our employees are constantly engaged in developing and producing innovative, flexible solutions to meet challenges in today’s competitive global market. GRAMMER can be found on four continents with more than 50 production, distribution and logistics sites in 20 countries.


Culture:

Here at GRAMMER, we foster a culture that embraces our Grammer CODE: Collaborate in an inclusive environment, Openness in communication and ideas, Drive for results with energy and Empower yourself and others by taking ownership of decisions and actions.

What we are looking for:


Grammer is looking for a Manufacturing Engineer to join our team in Tupelo, MS. The ideal candidate will enjoy working in a team environment. This individual will have an opportunity to make lasting and positive changes in our team!


Primary Responsibilities and Essential Functions:

The Manufacturing Engineer is responsible for their assigned manufacturing processes. Through input from the customer, plant staff, and production employees the Manufacturing Engineer will review process controls, emphasize continuous improvement through Lean Manufacturing methodology and Kaizen activities, participate in the development of cell layouts, set up reduction (SMED), lead time reduction, improve productivity through waste reduction. In addition, the Manufacturing Engineer will be responsible for achieving product target cost, improved efficiency, identifying possible production problems for existing products within their scope of accountability.

The Manufacturing Engineer will be involved with helping to determine project capital needs, launch strategies, project timing, process flows, labor and machine standards as well as proposed plans for changes to the process, equipment, molds, and tooling to ensure reliability and compatibility with existing standards and systems.


What you will be doing:

  • Support and maintain project timeline
  • Management of Project- Process/Product implementation in Plant
  • Analyze and validate project risks
  • Define and sustain Quality level, scheduling, deadlines, contribution margin, costs and customer satisfaction in the approval and implementation of project phases and variant creation in the pre-series process.
  • Analyze and organize transfer process, SAP system generate and modification
  • Establish, monitor and control Product Lifecycle management on plant level.
  • Change evaluation and preliminary decision from the affected plant view.
  • Define, manage and distribute change activities, process documentation, consumption management, and customer approval.
  • Organize and follow Ramp Up, R&R, Equipment Industrialization
  • Kick off new equipment and tools (plan budget, investment, purchase, build, relocation and setup of all new equipment.
  • Plan and organize internal resources for pre-serial and Ramp Up phase.
  • Create and control asset list (purchase orders, invoices, asset numbers, customs data, asset tags, accounting overview.
  • Planning of industrialization in stages
  • Lead cross-functional team on defined tasks in all phases of project
  • Define role and transfer tasks between P1 project team, Engineering, Quality, Logistics, and Production.
  • Enlisting teams, implementing strategies, measuring ROI and plan continuous improvements
  • Lead internal and external meetings with suppliers, customer, plants and make correlation between different parties.
  • Define and manage specific customer requirement with transfer and implementation in serial production between departments responsibility.
  • Collect and organize execution of all norms and standards based on requirements of ITAF audit and VDA standards.
  • Participate in identifying open items issues
  • Review mold and secondary fixture design and make recommendations
  • Develop workflow, effective layout and optimize processes
  • Evaluate and implement process/product improvements
  • Work with the team to develop tooling and poke yoke methods
  • Assist with training of both technical and production in processing standards
  • Develops short- and long-term strategy to support customer requirement
  • Authorizes engineering change notices (deviations), process alerts, purchase orders, equipment spare parts inventory, and personnel training requests
  • Supports plant safety rules, UAW contract, procedures and standards
  • Involved with assigned project launch strategies, capital needs, program timing in support of all APQP, PPAP, and ISO/TS16949 requirements


Deliverables:

  • Achieve goals and objectives relating to cost and timing
  • Achieve project expectation and requirements for all elements of PPAP, ISO/TS16949 (Promotes ISO/TS16949 compliance)
  • Program status reports (i.e., top five ppm’s, open items, corrective action plans, etc.)
  • Maintain records for primary tools (molds) and selected secondary equipment
  • Prioritize personnel and resources as activities require
  • Accountable for customer/plant continuous improvement programs
  • Develop and maintain favorable customer relations


What you will bring along:

  • Bachelor's degree in a related field
  • A minimum of 3 years' experience in a similar role.
  • Project management
  • SAP Workflow
  • Excellence in MS Office Suite
  • AutoCAD
  • Automotive industry experience.
  • Product launch exposure a plus.
  • Injection Molding and robotic experience required (Fanuc)


What we can provide you:

  • Medical, Dental, and Vision coverage
  • Tuition reimbursement programs
  • 401(k) match
  • Robust EAP services
  • Developmental opportunities
  • Much more!
Not Specified
Environmental Project Manager
Salary not disclosed
Jackson, Mississippi 1 week ago

Position Summary

A leading infrastructure and environmental services contractor is seeking an experienced Environmental Project Manager to oversee environmental remediation, compliance, and industrial service projects throughout the Southeast.

This role is responsible for managing environmental field operations, client relationships, regulatory compliance, budgets, and project execution. The ideal candidate has a strong background in environmental remediation, industrial services, rail-related environmental work, or heavy civil projects and thrives in a fast-paced, field-driven environment.

Key Responsibilities

  • Manage full lifecycle of environmental and remediation projects
  • Oversee site assessments, remediation activities, and environmental compliance efforts
  • Coordinate field crews, subcontractors, equipment, and materials
  • Ensure compliance with federal, state, and local environmental regulations (EPA, OSHA, etc.)
  • Prepare and review project scopes, proposals, cost estimates, and schedules
  • Monitor budgets and control project costs
  • Conduct site visits to ensure safety, quality, and regulatory compliance
  • Serve as primary client contact and maintain strong working relationships
  • Prepare reports, documentation, and regulatory submissions as required
  • Identify risks and develop mitigation strategies to keep projects on track

Qualifications

  • 5+ years of experience in environmental project management
  • Background in environmental remediation, industrial services, rail environmental support, or related field
  • Working knowledge of EPA, OSHA, and environmental compliance standards
  • Experience managing multiple field crews and subcontractors
  • Strong budgeting and cost-control experience
  • Ability to travel regionally to job sites
  • Excellent leadership, communication, and problem-solving skills
  • Proficiency in Microsoft Office and project management software

Preferred Qualifications

  • Experience with rail corridor remediation or industrial site cleanup
  • Experience with stormwater, SPCC, soil/groundwater remediation, or hazardous material projects
  • PMP certification (preferred but not required)
  • Environmental science, engineering, or related degree

Compensation & Benefits

  • Salary - $65k-$85k
  • Performance-based bonus opportunities
  • Company vehicle or vehicle allowance
  • Health, dental, and vision insurance
  • 401(k) with company match
  • Paid time off
Not Specified
Associate Attorney (Hybrid Schedule)
Salary not disclosed

Associate Attorney – Trial Mentorship Program (1–2 Years Experience)

Hybrid Schedule | Competitive Compensation

We are seeking a motivated Associate Attorney (1–2 years of experience) to join our growing PI litigation team through a structured Trial Mentorship Program designed to accelerate courtroom development and transition you into managing your own caseload.

This is not a back-office drafting role. You will work directly under a senior trial attorney in a defined 12-month courtroom development track built to provide meaningful litigation exposure and a clear path to independent case responsibility.

What You Can Expect

You will receive hands-on mentorship and progressive responsibility, including:

  • Direct collaboration with a senior litigator on active cases
  • Deposition participation and preparation
  • Trial preparation and courtroom exposure
  • Involvement in case strategy sessions
  • Motion drafting and argument opportunities
  • Gradual assumption of case responsibility
  • A defined path to managing your own docket

Our goal is to develop trial-ready attorneys, not long-term support associates.

Development Path

Month 0–3: Shadowing, drafting, and strategic case involvement

Month 3–6: Increased deposition and hearing participation

Month 6–12: Transition into partial caseload responsibility

12+ Months: Independent docket with continued senior mentorship

Compensation & Schedule

  • Competitive compensation based on experience
  • Annual year-end bonus opportunity
  • Compensation reviewed as caseload and responsibility increase
  • Hybrid schedule available

We understand flexibility matters. This role offers a hybrid work structure while maintaining meaningful in-office collaboration for litigation development.

Ideal Candidate

  • 1–2 years of litigation experience
  • Strong interest in courtroom advocacy and trial work
  • Eager to learn directly from a senior trial attorney
  • Motivated to build and manage an independent caseload
  • Strong writing, analytical, and communication skills

If you are looking for a clear path to becoming a confident trial attorney with real courtroom exposure and long-term growth, we would welcome the opportunity to connect.

A Note to Applicants

Every resume submitted for this position is personally reviewed by a member of our team — not by AI software. We value the time and effort you put into your application and ensure it receives thoughtful consideration.


Remote working/work at home options are available for this role.
Not Specified
Attorney – Hybrid Position NYC or Northern New Jersey
Salary not disclosed

Description

Attorney

Temporary to permanent position.


NY Wills & Estates, a New York and New Jersey wills & estates firm, is seeking a detail-oriented, client-focused Attorney to join our growing firm. This is an excellent opportunity to be a part of a highly professional, supportive team and work closely with Managing Attorney Vlad Portnoy, Esq., in a hybrid role (some days in our NYC office, other days from home).


New York offices: 450 7th Ave., Ste. 1500, New York, NY 10123

New Jersey offices: 15 Warren St, Ste 36, Hackensack, NJ 07601


What You’ll Do

As an Attorney, you will manage all aspects of active matters in:

  • New York & New Jersey Surrogate’s Courts – Probate, Administration, fiduciary support
  • Article 81 Guardianship Proceedings – drafting petitions, communicating with parties, Mental Hygiene Court appearances
  • Estate Planning – assisting with Trusts, Wills, POAs, Healthcare Proxies
  • Medicaid Planning- working with the Team to assist clients in all aspects of Medicaid Planning and Elder Law


Your responsibilities will include:

  • Meeting and consulting with clients
  • Drafting petitions, motions, and estate-planning documents
  • Keeping clients informed and responding to inquiries promptly
  • Appearing in court as needed
  • Coordinating with the managing attorney on strategy
  • Managing deadlines, communications, and files in the firm's CMS
  • Performing legal research
  • Participating in weekly and monthly case reviews and team meetings


Tools & Platforms You’ll Use

Caret Legal, WealthCounsel, LexisNexis (templates + research), MS Office, Adobe Acrobat, Google Calendar, MS Teams, ACRIS, Zoom Communications, and NYSBA community forums.


Work Structure

This is a hybrid role:

Some days are in our New York office and/or New Jersey Office

Other days working remotely

We value flexibility while maintaining the highest level of client service.


Qualifications:

  • Licensed in New York or New Jersey (the other state is a strong plus)
  • 5–7 years of experience in:
  • Probates
  • Estate Planning
  • Medicaid Planning
  • Special Needs Planning
  • Guardianships (incl. Article 81)
  • Litigation experience is a plus
  • Experienced in estate planning and/or Surrogate’s Court matters
  • Organized, proactive, responsive, and comfortable handling clients directly
  • Able to manage a varied caseload with professionalism and empathy


Compensation:

  • Base pay: $120,000-$130,000 or commensurate with experience
  • Temp-to-perm (90-day probationary period)
  • Hybrid Work Structure (3 days in-office, 2 remote)


Responsibilities

You will support and manage matters across five core practice areas:

Surrogate’s Court

  • Probate and Administration
  • Fiduciary support
  • Client updates and filings

Estate Planning

  • Draft Wills, Trusts, POAs, and Health Care Proxies
  • Assist with client consultations and strategy

Medicaid Planning

  • Prepare planning documents
  • Assist clients with eligibility strategy

Special Needs Planning

  • Draft and support Special Needs Trusts

Guardianships (Including Article 81)

  • Draft petitions
  • Coordinate with involved parties
  • Appear in Mental Hygiene Court when required


Additional Responsibilities

  • Meet and consult directly with clients
  • Draft petitions, motions, and estate-planning documents
  • Manage deadlines, files, and communication in Caret Legal
  • Conduct legal research
  • Participate in weekly and monthly case reviews and team meetings


Tools You’ll Use

  • Caret Legal
  • WealthCounsel
  • LexisNexis (research + templates)
  • MS Office and Adobe Acrobat
  • Google Calendar, Zoom Communications, MS Teams
  • ACRIS
  • NYSBA community forums


About NY Wills & Estates

At NY Wills & Estates, we are dedicated to helping clients plan for the future by offering expert legal services tailored to their individual needs. Our mission is to make estate planning accessible and easy to understand, ensuring clients have peace of mind knowing their families and assets are protected. We pride ourselves on integrity, exceptional client service, and a commitment to professional excellence. If you want to be part of a reputable firm with a strong client-centric approach, we’d love to have you on our team.



Remote working/work at home options are available for this role.
Not Specified
Client Care Srvcs Rep- (IWS) - Hybrid
✦ New
Salary not disclosed
As a Client Care Services Representative within the Integrated Website Services department, you will play a crucial role in delivering exceptional support and enhancing the client experience.

You will engage with prospects, clients, and field representatives across multiple channels, providing consultative services to support navigation of consumer website and mobile app functionality.

Your responsibilities will include: Expertly Resolving Inquiries: Process transactions related to website services and ensure seamless client experiences.

Ticket Management: Create and update tickets on incidents, safeguard personal data, and update client information.

Account Assistance: Help clients in connecting/linking external accounts on the consumer website.

Issue Ownership: Take ownership of ticket issues and de-escalate calls when necessary to provide resolutions.

Business Presentation: Present business concepts and job resources while contributing to a culture of proactive problem-solving and continuous improvement.

Technology Advocacy: Embrace new technology and advocate for self-service capabilities by educating clients and field representatives.

Multi-tasking: Perform multiple job functions to support service levels and service level agreements.

Qualifications Associate's degree in business or related field or equivalent combination of education and experience.

Minimum of 2 years related customer service experience with proven customer service skills.

Advanced written and verbal communication skills.

Ability to multi-task and handle a high volume of calls/case load with the greatest possible degree of accuracy.

Strong organizational skills with the ability to prioritize tasks.

Strong problem-solving skills and ability to provide options.

Demonstrated computer experience with solid keyboarding skills and proficiency with current software packages.

Join us in fostering a professional relationship with our clients to enhance brand loyalty and drive continuous improvement in our services.

This position has been classified as an Associated Person under NMIS guidelines and requires fingerprinting and completion of required form.Non-Registered Fingerprinted
- FINRA Compensation Range: Pay Range
- Start: $18.74 Pay Range
- End: $28.10 Geographic Specific Pay Structure: Structure 110: Structure 115: We believe in fairness and transparency.

It’s why we share the salary range for most of our roles.

However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process.

The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do.

Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce.

We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills Policy Inquiries & Complaints Management​ (NM)
- Intermediate, Customer Service Mindset (NM)
- Intermediate, Prioritization (NM)
- Intermediate, Policy & Procedure (NM)
- Intermediate, Case Management (NM)
- Intermediate, Teamwork (NM)
- Intermediate, Compliance (NM)
- Intermediate, Tax Awareness (NM)
- Advanced, Field Relations (NM)
- Intermediate, Analytical Thinking (NM)
- Intermediate, Adaptive Communication (NM)
- Intermediate, Quality Acumen (NM)
- Intermediate, Root Cause Analysis & Decision Quality (NM)
- Intermediate, Client Advocacy (NM)
- Intermediate, Data Security (NM)
- Advanced, Attention to Detail (NM)
- Intermediate, Insurance Products (NM)
- Intermediate, Change Adaptability (NM)
- Intermediate, Customer Support (NM)
- Intermediate, Escalation Management (NM)
- Intermediate FIND YOUR FUTURE We’re excited about the potential people bring to Northwestern Mutual.

You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

Flexible work schedulesConcierge serviceComprehensive benefitsEmployee resource groupsPandoLogic.

Keywords: Field Service Representative, Location: Franklin, WI
- 53132
Remote working/work at home options are available for this role.
Not Specified
IT Solution Architect (Financial Systems) - Remote
Salary not disclosed
Atlanta, Remote 3 days ago
DivIHN (pronounced “divine”) is a CMMI ML3-certified Technology and Talent solutions firm.

Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations.

Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.

Visit us at to learn more and view our open positions.

Please apply or call one of us to learn more For further inquiries about this opportunity, please contact one of our Talent Specialists, Amit, at 224 507 1290 Title: IT Solution Architect (Financial Systems)
- Remote Location: Remote (Candidates local to Corning, NY and Charlotte, NC are preferred.

Open to candidates in other locations; candidates must be willing to work EST time zone) Duration: 12 Months with possibility of extension based on demand.

Schedule: Full-time, M-F, 8 AM
- 5 PM.

Some potential flexibility may be required for after-hours work, as needed.

Travel
- up to 25% for travel to Corning, NY.

Estimated as one week per month based on project need.

Only W2 candidates are eligible for this position.

Third-party or C2C candidates will not be considered Position Summary The IT Solution Architect for Supply Chain and Finance is responsible for designing, developing, and guiding the implementation of enterprise technology solutions that support client's financial and supply chain processes.

This role collaborates closely with business stakeholders and cross-functional IT teams to ensure systems are scalable, secure, and aligned with organizational strategy.

The architect enables operational excellence by shaping solution roadmaps, ensuring platform integrity, and driving continuous improvement across finance and supply chain applications.

Key Responsibilities Solution Architecture and Design Develop end-to-end architectural designs for finance and supply chain systems in alignment with business objectives.

Assess existing application landscapes and recommend improvements, modernization opportunities, and integration strategies.

Ensure solutions comply with security, data governance, and enterprise architecture standards.

Business Partnership and Collaboration Engage with Finance, Supply Chain, and IT partners to understand business needs and translate them into technical requirements.

Participate in recurring strategic and operational touchpoints, including cFIN review sessions and architecture-focused team meetings.

Provide subject matter guidance on financial systems such as OneStream and other platforms influencing client's digital finance ecosystem.

Technical Leadership and Support Serve as the technical lead for solution implementations, enhancements, and integrations across finance and supply chain domains.

Address escalated issues, provide root-cause analysis, and ensure long-term stability of assigned applications.

Partner with engineering and operations teams to ensure solution resilience, performance, and sustainability.

Governance, Standards and Documentation Contribute to the development of architecture standards, design patterns, and best practices.

Maintain accurate architectural documentation, including roadmaps, diagrams, functional specifications, and integration models.

Continuous Improvement and Innovation Evaluate emerging technologies and recommend opportunities to enhance process efficiency, automation, and system capabilities.

Support modernization initiatives that strengthen client's digital transformation objectives in the finance and supply chain organizations.

Required Qualifications
- Education and Experience Bachelor's degree in Information Technology, Computer Science, Engineering, or related field (minimum required).

5 years of experience as a Solution Architect with financial systems.

Proven experience architecting solutions in enterprise finance and/or supply chain environments.

Deep knowledge of financial systems (e.g., OneStream, SAP cFIN (Central Finance), or similar platforms).

Familiarity with SAP finance and supply chain modules.

Strong understanding of systems integration, data flows, and enterprise application ecosystems.

Ability to translate complex technical concepts into clear business language.

Key Competencies Strategic Thinking Ability to design future-focused, scalable solutions.

Technical Expertise Strong architecture and platform skills across finance and supply chain.

Communication and Influence Effectively collaborates with technical and non-technical stakeholders.

Problem Solving Skilled at diagnosing complex issues and proposing durable solutions.

Execution Ability to manage multiple priorities and deliver high-quality outcomes.

Preferred Qualifications Experience working in a global, matrixed organization.

Understanding of data governance, security protocols, and architecture frameworks.

Demonstrated ability to lead collaborative solution workshops and stakeholder discussions.

Interview Process: Two rounds.

First round phone screen with direct manager.

Second round video panel interview, including technical review.

About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond.

The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.

DivIHN is an equal opportunity employer.

DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.

SAP cFIN, OneStream
Remote working/work at home options are available for this role.
Not Specified
Sr. Product Manager - Credentialing Strategy (Hybrid)
Salary not disclosed
Chicago, IL, Hybrid 3 days ago

Sr. Product Manager

Chicago, IL (Hybrid)

The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.

At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.

We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.

We have an opportunity at our corporate offices in Chicago for a Sr. Product Manager on our Health Solutions team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.

As a Sr. Product Manager, you will provide analytical
oversight of the portfolio lifecycle and target markets for the Credentialing
Product Portfolio. This includes assessing and evaluating new opportunities and
markets for growth to support go-to-market planning and execution. Inform
product vision through analysis, execution, and implementation. Actively work with business
development, sales, and marketing teams on strategic initiatives and and
cross-functional alignment.

RESPONSIBILITIES:

Portfolio Analysis & Market Assessment

  • Evaluate new markets for the AMA's credentialing business, inclusive of developing business and financial models along with supporting companion strategies for product development and launch.
  • Lead defined product team efforts focusing on new data acquisition and credentials verification of non-physician clinician types to support credentialing offerings, developing business cases when appropriate.
  • In conjunction with leadership and product and business development team, contribute to the development and enhancement of a multi-year product roadmap and build consensus and enthusiasm among stakeholders.
  • Facilitate development of an innovation pipeline utilizing deep understanding of emerging trends in the health care marketplace to support innovation and inform positioning of AMA credentialing solutions for growth in evolving markets.
  • Analyze and recommend approaches for maximizing market share and contribution margins in existing markets.
  • Work with leaders across AMA (e.g., IT, Legal, Finance, and Advocacy) to support alignment of intiatives with technical capabilities, economic models and legal and compliance requirements.

Industry Analysis

  • Stay current on industry trends, accreditation standards, regulations and customer needs and behaviors associated with the Credentialing Solutions Portfolio.
  • Source third-party market research and analysis, as needed, working procurement to define needs and source market research and analysis work, including customer research, market analysis and competitor analysis.
  • Produce analytical and product-focused presentations for both internal and external audiences.
Product & Go-to-Market Implementation
  • Collaborate with Account Management and Marketing to deliver value messaging linked to the targeted markets and segments.
  • Provide key inputs to enable marketing to develop Sales Enablement and Channel Enablement materials aligned to the new solutions' value propositions. Manage creation of and ensure quality of product artifacts. Align product and go-to-market planning and execution.

May include other responsibilities as assigned

REQUIREMENTS:

  1. Bachelor's degree in business, economics, engineering, or related field required; MBA preferred.
  2. 7+ years of health care-focused experience in new product development and/or health care data industry.
  3. 5+ years of demonstrated experience supporting strategic growth initiatives.
  4. Strong business acumen to develop and communicate recommendations to leadership.
  5. Excellent data synthesis and financial modeling skills to critically analyze and interpret market research and other data, to inform the development of business cases and plans.
  6. Familiarity with emerging technologies and solutions.
  7. Interpersonal skills and temperament to work collaboratively and cooperatively in a matrixed and complicated environment.
  8. Strong oral and written communications skills; able to express complex business concepts effectively. Strong presentation skills required to evangelize products in the marketplace.
  9. Proactively initiates, develops and maintains effective working relationships with internal and external team members to achieve results. Works well with people from different disciplines with varying degrees of technical experience and can effectively inform a team toward a direction or recommendation based on data and insights.
  10. Able to cultivate and sustain working relationships with executives at key clients, industry influencers, and other collaborators.
  11. Some travel involved.

The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.

This role is an exempt position, and the salary range for this position is $119,074-$157,855. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.

We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.

THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION

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