Engineering Structures Elsevier Jobs in Irving Texas Remote
462 positions found — Page 6
Job Description:
- Client Professional Services is looking for skilled Automotive Electrical Technicians in the Arlington, TX Area.
- This position is responsible for diagnosing electrical system circuit faults and repairing electrical wiring to OEM standards, diagnosing problems with all vehicle electrical systems, repairing damaged electrical parts, and maintaining electrical repair equipment for an automotive manufacturer.
Responsibilities:
- Provide weekday and some weekend on-site vehicle repair or repair person mentoring/coaching at an OEM vehicle assembly facility: shift hours could be 1st, 2nd, or 3rd shift (team has a schedule rotation, schedule to change based on assigned rotation)
- Diagnose electrical issues and execute a course of action
- Provide on-site leadership with estimated time for repairs
- Repair and/or replace faulty wiring, connectors, or electrical systems
- Install new vehicle wiring systems per OEM standards
- Repair and troubleshoot immobilizer and alarm systems
- Service of electrical automotive parts
- Service and repair electrical systems on new OEM vehicles
- Maintain a clean working environment
- Complete job reports and processing paperwork
- Instruct and guide other repair personnel to improve their understanding of vehicle electrical systems and subsystems
- Present and demonstrate efficient and effective methods of diagnosing and correcting vehicle electrical systems and sub-system deficiencies
- Conduct root cause analysis to accurately identify the cause(s) of vehicle deficiencies
- Act as a Subject Matter Expert for other repair personnel by providing interpretation of vehicle electrical system architectures and schematics
- Communicate and share lessons learned with site leadership and other repair personnel on a timely basis
- Travel occasionally required (as needed) to work sites in other states
Requirements:
- Minimum of 5 years' experience as an electrical repair technician
- Advanced knowledge of modern vehicular electrical systems
- Ability to work in confined vehicle spaces
- Complex problem-solving skills
- Good communication skills
- Ability to work standing or in a crouched position for long periods
- Ability to distinguish subtle color variations
- Demonstrated knowledge of automotive systems from an advanced diagnostics perspective
- Ability to read and interpret a digital multimeter, OEM diagnostic scan tool and other automotive related diagnostic test equipment
- Ability to effectively conduct one-on-one and small group discussions
- Ability to interpret early engineering level electrical schematic diagrams
- Ability to work independently without supervision
- Valid Driver's License
Desired Skills:
- ASE certifications
- Experience as a shop foreman or lead technician
- Automotive electrical schematic development experience
- Automotive Technical Assistance Center Experience
Education:
- Associate's degree or Certificate in Automotive Technology, engineering or other related discipline.
MSI Express is a single-source contract manufacturing and packaging company, delivering innovative engineering solutions from our strategically located network of manufacturing facilities.
ROLE PURPOSE/ POSITION SUMMARY
The Plant Manager is accountable for overseeing the daily operations of the food manufacturing facility, including production, quality assurance, maintenance, sanitation, safety, and supply chain. This role ensures adherence to food safety standards and regulatory requirements (e.g., HACCP, GMP, FDA, USDA) while delivering against production goals and cost targets. The Plant Manager will lead cross-functional teams to continuously improve processes, reduce waste, enhance productivity, and ensure timely delivery of products to customers. In addition, this position plays a key role in shaping plant culture, driving employee engagement, and fostering a safe workplace. Collaboration with the executive leadership team and corporate support teams is essential to ensure alignment with broader business objectives.
KEY ACCOUNTABILITIES/PRIMARY DUTIES & RESPONSIBILITIES
Key Accountabilities
Food Safety & Regulatory Compliance:
Ensure full compliance with all food safety standards (HACCP, GMP, SQF, BRC) and regulatory requirements from agencies such as the FDA, USDA, and local health departments.
Operational Excellence:
Oversee daily plant operations to ensure consistent, efficient, and high-quality production that meets customer demand and company standards.
Quality Assurance:
Maintain rigorous quality control procedures to ensure that all products meet internal specifications and external customer and regulatory expectations.
Health & Workplace Safety:
Lead a safety-first culture by maintaining a clean, organized, and hazard-free work environment. Ensure compliance with OSHA and company safety policies.
Supply Chain & Inventory Management:
Manage raw materials, packaging, and finished goods flow to ensure timely production and delivery while minimizing waste and spoilage.
Financial Performance:
Deliver against plant financial objectives by managing budgets, controlling costs, optimizing labor and materials, and improving operational efficiencies.
Leadership & Team Development:
Lead, coach, and develop the plant team to foster engagement, accountability, and a continuous improvement mindset.
Primary Duties and Responsibilities
- Lead all plant operations, including production, maintenance, quality assurance, sanitation, warehousing, and logistics.
- Ensure strict adherence to all food safety programs, conducting internal audits and leading external inspections as needed.
- Oversee daily production schedules, ensuring customer orders are fulfilled accurately and on time.
- Collaborate with customers, quality, procurement, and supply chain teams to support new product launches, reformulations, and special runs.
- Monitor KPIs (e.g., reliability, yield, downtime, complaints, waste) and implement action plans for continuous improvement.
- Coordinate with procurement and planning to manage raw material inventory, minimize shortages or overstock, and optimize warehouse space.
- Ensure all sanitation and cleaning protocols are executed according to schedule and verified for compliance.
- Champion a proactive safety culture by conducting regular safety audits, training, and incident investigations.
- Develop and manage plant operating budgets, capital projects, and cost-reduction initiatives.
- Foster a positive and productive working environment through regular communication, performance reviews, and employee development.
- Lead crisis management efforts for food recalls, contamination risks, or emergency shutdowns.
- Report on plant performance to senior leadership and recommend operational strategies.
QUALIFICATIONS/ CAPABILITY PROFILE
Minimum Education
- Bachelor’s degree in Food Science, Engineering, Industrial Management, Business Administration, or a related field.
- Master’s degree (MBA or related field) may be considered an asset, especially for larger or more complex operations.
Minimum Experience
- 8+ years of progressive leadership experience in food manufacturing or a closely related industry.
- 5+ years of direct experience in plant operations management, including oversight of production, quality, safety, and supply chain functions.
- Proven track record of managing in a regulated food production environment, with demonstrated understanding of HACCP, GMP, SQF, and FDA/USDA regulations.
- Experience leading and developing cross-functional teams in a high-speed, high-volume manufacturing setting.
- Demonstrated success in implementing continuous improvement initiatives (e.g., Lean, Six Sigma) with measurable operational and financial impact.
- Strong background in budget management, cost control, and performance metrics.
- Experience working with ERP and manufacturing systems, preferably in a food manufacturing context (e.g., SAP, Oracle, or industry-specific platforms).
- Experience with customer audits, third-party certifications, and government inspections is highly desirable.
Minimum Knowledge/ Skills/ Abilities Knowledge
- Deep understanding of food manufacturing processes, including food safety, sanitation, and hygiene standards (e.g., HACCP, GMP, SQF).
- Strong knowledge of regulatory requirements from agencies such as FDA, USDA.
- Familiarity with allergen control, traceability, and recall procedures.
- Understanding of production scheduling, raw material management, and perishability factors unique to food operations.
- Knowledge of quality assurance systems and compliance protocols in a food production environment.
- Experience with food-specific ERP systems and supply chain logistics in temperature- or shelf-life-sensitive environments.
- Financial acumen related to plant operations, including waste control, yield optimization, and production cost analysis.
Skills:
- Excellent leadership skills with experience managing diverse teams in a food production environment.
- Strong problem-solving skills with the ability to address quality, process, and supply chain challenges in real time.
- Clear and effective communication skills with the ability to lead cross-functional teams and interact with auditors and inspectors.
- High attention to detail, especially in areas involving food safety, labeling, and quality standards.
- Proficient in lean manufacturing and continuous improvement tools (e.g., Kaizen, 5S, root cause analysis) tailored for food manufacturing.
- Skilled in risk assessment and mitigation related to food safety and operational reliability.
Abilities:
- Ability to enforce and promote a strong food safety and safety-first culture at all levels of the plant.
- Ability to work under tight deadlines while maintaining product quality and compliance.
- Ability to interpret production and quality data to drive operational decisions.
- Ability to adapt to changing demand, seasonal production swings, or ingredient availability challenges.
- Ability to respond swiftly and effectively to audits, inspections, or food safety incidents.
- Ability to implement and sustain continuous improvement initiatives in a highly regulated environment.
Apply today and join our rapidly growing team!
- Inc. 5000 #124 fastest growing company in the Midwest. (2025)
- Inc. 5000 #10 fastest growing company in the Midwest. (2022)
- Inc. 5000 #165 fastest growing company in the Midwest. (2021)
- Inc. 5000 #1,085 fastest growing company in the USA. (2023)
- Inc. 5000 #622 fastest growing company in the USA. (2022)
- Inc. 5000 #479 fastest growing company in the USA. (2021)
Job Description:
Principal Azure Engineer, Platform & Delivery:
The Principal Azure Engineer, Platform & Delivery is a senior technical leader responsible for designing, building, and delivering enterprise-scale Microsoft Azure solutions. This role combines deep hands-on Azure engineering expertise with ownership of delivery outcomes, often serving as the technical lead for initiatives without dedicated project management. The ideal candidate can translate complex or ambiguous business needs into secure, scalable Azure solutions and ensure they are executed predictably and effectively.
Required Qualifications:
- Deep technical experience designing and operating high-availability, scalable infrastructure including networking, storage, virtualization, and identity.
- Developing and maintaining automated deployment modules using tools like Terraform or ARM templates.
- Optimizing delivery pipelines (e.g., Azure DevOps, GitHub Actions) to ensure repeatable, secure platform services.
- Proven experience implementing enterprise Azure networking architectures.
- Experience migrating and modernizing workloads from on-premises environments to Azure.
- Implementing governance frameworks, RBAC, and security baselines using Microsoft Defender for Cloud and Azure Policy.
- Demonstrated ability to lead engineers and influence stakeholders without formal authority.
- Experience defining and implementing monitoring and observability solutions.
- Lead end-to-end delivery of multiple concurrent Azure initiatives from intake and design through implementation and operational handoff.
- Act as the technical project lead for Azure initiatives where no formal project manager is assigned.
- Maintain visibility into all in-flight Azure work and provide regular status updates, risk reporting, and summaries.
- Coordinate work across infrastructure, security, networking, application, and vendor teams.
- Proactively identify delivery risks and blockers and drive resolution to keep initiatives moving forward.
- Balance speed, cost, risk, and compliance when making technical and delivery tradeoff decisions.
- Mentor and guide engineers, establishing technical standards, patterns, and best practices.
- Produce high-quality technical documentation, architectural artifacts, and operational runbooks.
- Foster strong partnerships with application teams to enable successful Azure adoption.
Additional Skills and Experience:
- Deep proficiency in Azure compute (VMs, AKS), storage, networking (VNETs, NSGs), and identity (Microsoft Entra ID).
- Experience operating in regulated environments such as healthcare, financial services, or higher education, including frameworks like HIPAA, HITRUST, SOC 2, or GDPR.
- Working knowledge of IT service management concepts.
- Experience with Azure Cost Management and FinOps practices.
- Strong problem investigation, root cause analysis, and decision-making skills.
Education and Experience:
- Bachelor’s degree or equivalent experience.
- Minimum of 10 years of professional IT experience, with at least 5 years in a senior, architect-level, or principal cloud engineering role.
- Demonstrated experience leading enterprise-scale Azure initiatives with multiple parallel workstreams.
Day to day:
The Job captain will be responsible for various projects that are in different phases of the production work flow and need to be completed by meeting project schedules, budget and quality standards. Will be managing the projects related to the permit sets, construction documents, master set construction documents, maintenance/creation and filling permit orders. Will be collaborating with counterparts in other groups such as Design and Engineering. Must be comfortable with a quick turn around time and able to manage the high volume. This role will NOT include designing
- Collaborate regularly with Design, Engineering, and other cross‑functional partners
- Manage multiple project teams and external consultants
- Support design initiatives, new options, styles, and architectural details
- Assist Architectural Operations with technology discovery and design efforts
- Deliver multiple projects simultaneously while meeting schedule, budget, and quality standards
- Manage construction documents, lot specifics, and revisions
- Interpret construction codes and project requirements
Are you a fit? Easy Apply now by clicking the "Apply" button
and sending us your resume.
Salary: $35 - $50 per hour
A bit about us:
Founded over 60 years ago and based in Hayward, CA, with other offices serving high-tech manufacturing hubs, we are a $40MM contract manufacturer driven by precision, speed, and technical excellence. We specialize in delivering complex, high-stakes components to some of the most demanding technology customers in the Bay Area. Our team thrives in a fast-paced, high-accountability environment where collaboration, ownership, and problem-solving are part of the culture. Our customers expect the best—so we build and inspect to match.
Why join us?
Why Join Us?
- 401(k) with Generous Match
- Comprehensive Benefits: Medical, Dental, Vision, Life Insurance
- Generous PTO & Paid Holidays
- Collaborative Work Environment: Join a skilled team in a fast-paced manufacturing environment
- Growth Opportunity: Develop into a team authority on inspection standards and best practices
- High-impact Role: Directly contribute to quality outcomes in a mission-critical industry
Job Details
Qualifications - Must have Mitutoyo experience!
- High school diploma or equivalent; technical training or coursework in manufacturing/QA preferred
- Knowledge of CMM Manager a plus
- Minimum 5 years of experience in precision inspection roles
- Experience using MCOSMOS; QVPAK and MeasureLink strongly preferred
- Proficient in interpreting GD&T and engineering-level drawings
- Skilled with precision measuring instruments: calipers, micrometers, thread gauges, etc.
- Strong documentation and report-writing skills
- Comfortable using Microsoft Office software
- Able to lift and carry up to 25 lbs repetitively
Key Responsibilities and Duties
- Perform First Article Inspections and create FAIR reports
- Handle complex and critical part inspections using CMM and precision manual tools
- Identify and document quality issues and nonconformities
- Provide guidance to junior inspectors and help develop their technical inspection capabilities
- Collaborate with engineering on inspection-related input for traveler creation
- Assist other departments as needed to ensure workflow continuity
Interested in hearing more? Easy Apply now by clicking the "Apply" button.
Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at /legal.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: /privacy-policy
Location Details: Remote, United States
At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.
This position may be a hybrid or fully remote position, as decided by your manager. If designated as hybrid, you'll divide your time between working remotely from your home and an office location, so you should live within commuting distance. If designated as remote, you'll be working remotely from your home and may occasionally visit a GoDaddy office to meet with your team for events or meetings. Your hiring manager can share more about this role's hybrid or remote designation.
This position is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands.
GoDaddy is not currently considering candidates for this role in California, Seattle, or NYC.
What you'll get to do...
Define the Enterprise Integration & Partner Platform Strategy
- Lead the strategy and roadmap for GoDaddy Commerce's headless commerce APIs and partner SDKs that enable external software platforms to embed payments and commerce workflows.
- Develop a clear vision for who integrates with us, why, and how — prioritizing integrations that deliver high merchant and partner value aligned to our platform core competencies.
- Build and maintain a deep understanding of partner evaluation criteria, technical architecture, and enterprise buyer needs — positioning GoDaddy Commerce competitively alongside platforms like Stripe, Adyen, and Finix.
Champion Enterprise & ISV Partner Workflows
- Serve as the voice of enterprise software partners — from technical architects to product leaders — ensuring our APIs, documentation, and certification processes reflect the needs of real integration teams.
- Map and optimize end-to-end partner workflows: onboarding → certification → go-live → reporting → revenue share → compliance.
- Translate integration complexity (devices, stores, payment endpoints, invoicing, virtual terminals, headless POS) into scalable, configurable platform solutions.
Drive Payments & Commerce Platform Capabilities
- Partner with engineering to define APIs and services for payments, orders, catalog, inventory, customers, and sales channels that support both embedded and in-person commerce.
- Build support for advanced enterprise requirements including:
- Multi-entity and multi-location configuration
- Reporting and commissions APIs
- Activity and transaction tracking
- Risk and fraud scoring hooks
- Customer authentication and tokenization flows
- Reseller administrator portal
- Collaborate with Payments, Risk, and FinOps teams to ensure accurate settlement, reporting, and reconciliation across embedded payment flows.
Influence and Collaborate with Enterprise Clients
- Meet directly with enterprise partners and resellers to understand their technical and business integration needs, gather feedback, and guide co-development pilots and close sales.
- Partner with Business Development and Solutions Engineering to support partner evaluation cycles, ensuring APIs, sandbox tools, and documentation demonstrate enterprise-grade capability and reliability.
- Translate client conversations into actionable platform requirements, balancing enterprise flexibility with platform scalability.
Deliver Hypothesis-Driven Product Discovery
- Use experimentation and partner pilots to validate API features and developer experiences before scaling.
- Measure what matters: partner integration velocity, merchant attach and retention, API usage, revenue contribution, and partner NPS.
- Continuously iterate roadmap priorities based on adoption, partner satisfaction, and ecosystem performance.
Scale and Evangelize the Partner Platform
- Collaborate with GTM and Solution Engineering to create integration blueprints, API playbooks, and sandbox environments that reduce time-to-value for new partners.
- Define certification standards and reference architectures for recurring vertical use cases.
- Share insights and findings across GoDaddy Commerce to shape our long-term platform strategy for embedded commerce and payments.
Your experience should include...
- 8+ years of product management experience in platform, API, or payments products, with deep knowledge of payments architecture and commerce primitives.
- 2+ years of ISO 8583 financial messaging experience.
- Proven success embedding payments/commerce into enterprise ISV and middleware platforms with measurable adoption outcomes.
- Expert in headless and API-first product development, including API design tradeoffs, SDK usability, and developer enablement.
- Strong client-facing skills leading discovery, solution reviews, and executive briefings with enterprise partners.
- Track record of cross-functional influence across engineering, business development, operations, and compliance teams.
You might also have...
- Experience with platforms such as Stripe Connect, Adyen for Platforms, Finix, Square Developer Platform, or Shopify's Partner APIs.
We've got your back... We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy's benefits vary based on individual role and location and can be reviewed in more detail during the interview process.
We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way.
About us... GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us.
At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that's not enough to build true equity and belonging in our communities. That's why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It's the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page.
GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.
Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to
Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
GoDaddy doesn't accept unsolicited resumes from recruiters or employment agencies.
Remote working/work at home options are available for this role.
Machine Learning Engineer | Python | Pytorch | Distributed Training | Optimisation | GPU | Hybrid, San Jose, CA
Title: Machine Learning Engineer
Location: San Jose, CA
Responsibilities:
- Productize and optimize models from Research into reliable, performant, and cost-efficient services with clear SLOs (latency, availability, cost).
- Scale training across nodes/GPUs (DDP/FSDP/ZeRO, pipeline/tensor parallelism) and own throughput/time-to-train using profiling and optimization.
- Implement model-efficiency techniques (quantization, distillation, pruning, KV-cache, Flash Attention) for training and inference without materially degrading quality.
- Build and maintain model-serving systems (vLLM/Triton/TGI/ONNX/TensorRT/AITemplate) with batching, streaming, caching, and memory management.
- Integrate with vector/feature stores and data pipelines (FAISS/Milvus/Pinecone/pgvector; Parquet/Delta) as needed for production.
- Define and track performance and cost KPIs; run continuous improvement loops and capacity planning.
- Partner with ML Ops on CI/CD, telemetry/observability, model registries; partner with Scientists on reproducible handoffs and evaluations.
Educational Qualifications:
- Bachelors in computer science, Electrical/Computer Engineering, or a related field required; Master’s preferred (or equivalent industry experience).
- Strong systems/ML engineering with exposure to distributed training and inference optimization.
Industry Experience:
- 3–5 years in ML/AI engineering roles owning training and/or serving in production at scale.
- Demonstrated success delivering high-throughput, low-latency ML services with reliability and cost improvements.
- Experience collaborating across Research, Platform/Infra, Data, and Product functions.
Technical Skills:
- Familiarity with deep learning frameworks: PyTorch (primary), TensorFlow.
- Exposure to large model training techniques (DDP, FSDP, ZeRO, pipeline/tensor parallelism); distributed training experience a plus
- Optimization: experience profiling and optimizing code execution and model inference: (PTQ/QAT/AWQ/GPTQ), pruning, distillation, KV-cache optimization, Flash Attention
- Scalable serving: autoscaling, load balancing, streaming, batching, caching; collaboration with platform engineers.
- Data & storage: SQL/NoSQL, vector stores (FAISS/Milvus/Pinecone/pgvector), Parquet/Delta, object stores.
- Write performant, maintainable code
- Understanding of the full ML lifecycle: data collection, model training, deployment, inference, optimization, and evaluation.
Machine Learning Engineer | Python | Pytorch | Distributed Training | Optimisation | GPU | Hybrid, San Jose, CA
Remote working/work at home options are available for this role.
Readily Available Interim Customer Support Lead | VC-Backed B2B Healthtech SaaS | Boston (Hybrid)
The Client
This client is an AI-powered healthtech startup born out of a multi-year collaboration between leading academic medical centers and top-tier engineering institutions in Europe. This business has developed patented algorithms and a proprietary clinical database to help practitioners improve ultrasound screening accuracy, reduce diagnostic errors, and optimize care pathways for expectant mothers. With a clear mission to expand access to high-quality women's and children's health outcomes through technology, they are now scaling rapidly across the United States; partnering with major clinical networks and onboarding new health system clients at an accelerating pace.
The Role
This is an opportunity to own and build a support function at a company experiencing hypergrowth in the US market. Reporting to the Director of Operations, this role is for someone who sees a blank slate as an opportunity. The customer base is scaling rapidly and this position will be responsible for building the support function that grows with it. The right candidate will be hands-on, close to the product and customers before building out the systems, tooling, and team capable of sustaining growth without compromising the experience
Responsibilities
- Handle tickets and calls directly to build deep product knowledge and earn customer trust
- Design and implement the core support ticket infrastructure: SLAs, escalation paths, and cross-functional workflows with Engineering and Product
- Optimize the CRM/ticketing environment (automations, reporting, routing) and build out a self-serve knowledge base including FAQs and troubleshooting guides
- Serve as the voice of the customer, translating support patterns and user feedback into actionable product insights
- Define and track key operational KPIs and build automations to drive ongoing efficiency
- Champion team autonomy and maintain quality standards throughout a period of significant scale
What We Need to See (Essential)
- 3-5 years of B2B SaaS experience in Technical Support, Customer Support, or Operations
- Experience in implementing modern support/ticketing platforms (e.g. Zendesk, Pylon or similar)
- Proficiency in maintaining & utilizing ticketing CRMs
- Demonstrated ability to thrive in hypergrowth environments and build processes from zero
- Comfort working across time zones (specifically West Coast)
- Genuine alignment with the company's mission in women's and children's health
What We’d Like to See (Bonus)
- Experience in a healthcare or regulated SaaS environment
- Familiarity with building or scaling a support function at a Series A-C stage company
- Experience with CRM automation and reporting
Location: Hybrid
Package: $60-80 per hour
Duration: 4 months
Remote working/work at home options are available for this role.
*Securian Financial Groups internal position title is Engineering Sr Analyst.
Position Summary:
Are you an experienced application developer passionate about creating impactful technology solutions? Securian Financial is seeking an Engineering Senior Analyst with 2-4 years of proven application development experience, specifically skilled in Java, Mainframe, and Informatica, to join our Life & Annuity Actuarial Systems Technology team. As a crucial member of our agile scrum team, you'll innovate, optimize data processing, and support critical actuarial systems, leveraging a diverse technology stack including AWS, Spring, SQL Server, and Oracle.
Responsibilities include but not limited to:
- Own critical business application support, promptly resolving complex production issues to ensure reliable and efficient operations.
- Drive modernization initiatives such as Application Rationalization and migration to AWS, significantly enhancing our systems' capabilities and performance.
- Become a subject matter expert in Individual Life and Annuity business processes, influencing strategic decisions and technical planning.
- Cultivate strong relationships with stakeholders and cross-functional teams, fostering collaboration and alignment.
- Lead and execute projects through detailed analysis, thoughtful design, robust development, rigorous testing, seamless integration, and successful implementation.
- Encourage innovation and creativity through a proactive test-and-learn approach, contributing actively to continuous improvement.
Qualifications:
- 2-5 years of proven professional experience in application development.
- Extensive experience (3+ years) in Java development, particularly using Spring and Spring Batch frameworks.
- Demonstrated ability to tackle and resolve complex technical challenges.
- Excellent communication and interpersonal skills, thriving in a collaborative team environment.
- Strong expertise in Mainframe systems and Informatica ETL tools.
Preferred Qualifications:
- Experience in system design and analysis.
- Expertise in Mainframe systems and Informatica ETL tools.
- Previous exposure to actuarial systems or financial services technology environments.
#LI-Hybrid **This position will have a hybrid working arrangement, working in-office for a minimum of 3 days a week.**
Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes) you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.
The estimated base pay range for this job is:
$72,000.00 - $134,000.00Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.
Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:
Paid time off:
We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.
Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.
Holidays: Securian provides nine company paid holidays.
Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.
Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.
Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.
Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:
Mental Wellness and Disability
Pride at Securian Financial
Securian Young Professionals Network
Securian Multicultural Network
Securian Women and Allies Network
Servicemember Associate Resource Group
For more information regarding Securian's benefits, please review our Benefits page.
This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.
Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).
To view our privacy statement click here
To view our legal statement click here
Remote working/work at home options are available for this role.
IDR is hiring for a 6 Month Contract to Hire Technical Product Owner
Join a leading organization in the data technology sector, where innovation and agility drive success. This fully remote role offers the opportunity to influence key data engineering initiatives, collaborating across diverse teams to deliver impactful digital products. If you're passionate about data solutions, thrive in fast-paced environments, and possess a strong technical acumen, this is your chance to make a difference and grow your career.
Position Overview for the Technical Product Owner:
• Act as a pivotal link between Data Engineering teams and business stakeholders to facilitate successful technology delivery across digital products
• Manage and prioritize data engineering product backlog, ensuring alignment with organizational objectives
• Author user stories and acceptance criteria, leading refinement sessions and sprint planning
• Lead Agile ceremonies including daily standups, sprint reviews, and retrospectives to ensure smooth delivery
• Utilize data and AI tools to analyze issues, optimize workflows, and maintain high quality in product artifacts
Requirements for the Technical Product Owner:
• Proven experience in stakeholder interaction and managing product backlogs in an Agile environment
• Strong documentation skills and the ability to communicate complex technical requirements effectively
• Proficiency with SQL, data engineering processes, and related technologies such as Azure SQL, Data Factory, SSIS, and Azure Data Lake
• Familiarity with Microsoft tech stack and data delivery tools is highly preferred
• Solid understanding of data engineering concepts and successful delivery of technical products
What's in it for you?
• Opportunity to work remotely with flexible hours, supporting a dynamic team that values innovation and autonomy
• Competitive pay rate of $60-68/hr, leading to an annualized salary of approximately $135,000 + 10% STIP
• Be part of a company with a strong focus on data-driven solutions and cutting-edge technology adoption
• Gain hands-on experience with AI-driven processes and advanced data engineering tools
Why IDR?
• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row.
REMOTE
Remote working/work at home options are available for this role.