Engineering Structures Elsevier Impact Factor Jobs in Wyncote, PA

Hi Rameez here from Beaconfire. I hope you're doing well! We’re currently hiring for an exciting MERN/MEAN Developer role, and I wanted to reach out to see if you or someone in your network might be interested. This is a fantastic opportunity to work on high-impact projects using modern technologies in a collaborative and growth-oriented environment.

About the Company

BeaconFire is based in Central NJ, specializing in Software Development, Web Development, and Business Intelligence; looking for candidates with a strong background in Software Engineering or Computer Science for a Python/Node Developer position.

About the Role

The role involves developing websites and writing scalable, secure, maintainable code while collaborating with team members to achieve project goals.

Responsibilities

• Develop websites using HTML, CSS, Node.js, React.js, and Angular2+, among other tools;
• Write scalable, secure, maintainable code that powers our clients’ platforms;
• Create, deploy, and maintain automated system tests;
• Work with Testers to understand defects opened and resolves them in a timely manner;
• Supports continuous improvement by investigating alternatives and technologies and presenting these for architectural review;
• Collaborate effectively with other team members to accomplish shared user story and sprint goals;
• Invest time in constant professional development to stay up to date with new technological development and programming languages;
• Discover and fix programming bugs;
• Other duties as assigned.

Qualifications

• Proficient understanding of HTML and CSS;
• Experience in programming language JavaScript or similar (e.g. Java, Python, C, C++, C#, etc.) and understanding of the software development life cycle;
• Basic knowledge of code versioning (e.g. Git, SVN);
• A passion for coding pixel perfect web pages;
• Good verbal communication and interpersonal skills.

Required Skills

• Proficient understanding of HTML and CSS;
• Experience in programming language JavaScript or similar (e.g. Java, Python, C, C++, C#, etc.) and understanding of the software development life cycle;
• A passion for coding pixel perfect web pages;
• Good verbal communication and interpersonal skills.

Preferred Skills

• Bachelor's degree or higher in Computer Science or related fields;
• 0-1 year of practical experience in JavaScript coding;
• Familiarity with at least one JavaScript framework (Angular2+, React.js, Express.js);
• Experience with unit and integration testing of code, with an understanding of JavaScript testing frameworks like Jasmine, Cucumber, Mocha, and Karma;
• Experience providing REST/SOAP APIs for user interface consumption;
• Experience working within an Agile development methodology Scrum.

BeaconFire is an E-verified company and provides equal employment opportunities (visa sponsorship provided).

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Job Title: Estimator

Location: Philadelphia, PA

Salary: $125K + Benefits

We are currently recruiting on behalf of a well-established and growing contractor based in Philadelphia, specializing in healthcare and education construction projects. With a strong reputation for delivering high-quality work, our client has successfully completed projects ranging from $50K to $100 million in value.

Our client is seeking an experienced Estimator to join their team. This is an excellent opportunity for a detail-oriented professional who thrives in a fast-paced environment and is looking to work on meaningful projects that impact communities.

Key Responsibilities:

• Prepare accurate cost estimates across all project stages, from conceptual to final bid
• Analyze drawings, specifications, and other documentation to prepare comprehensive estimates
• Solicit and evaluate subcontractor and supplier bids
• Identify cost-saving opportunities and value engineering options
• Collaborate with project managers, clients, and design teams
• Maintain up-to-date knowledge of market trends, materials, and labor costs

Requirements:

• Proven experience as an Estimator within the construction industry
• Strong background in healthcare and/or education projects preferred
• Experience working on projects ranging from small-scale ($50K) to large-scale ($100M+)
• Excellent analytical, numerical, and communication skills
• Proficiency with estimating software and Microsoft Office
• Ability to manage multiple bids and deadlines simultaneously

Benefits:

• Medical
• Dental
• 401(K)
• Bonus
• PTO

APPLY today for immediate consideration!

• 
  
• You will lay out shell, deck and bulkhead plates, I-beams, channels, angles, pipe and round bar and various other structural shapes, gun rings, struts, framing and various foundation structures and other parts from blueprints and templates.
  
• You will cut and shape plates, beams and other heavy metal structural shapes, using various shop machinery.
  
• You will use precision tooling such as micrometers, feeler gauges and torque wrenches for meeting required tolerances per technical work documents when required.
  
• You will report to supervisors on the status and progress of work, nature of work delays and answer questions on overall work operations and problems.
  
• You will inspect completed and in process work for quality of workmanship and adherence to requirements, specifications, standards, plans and schedules.
  

• 
  
• Must be a US Citizen.
  
• Must be determined suitable for federal employment.
  
• Must participate in the direct deposit pay program.
  
• New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit
  
• Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326.
  
• Males born after 12-31-59 must be registered for Selective Service.
  
• This is a bargaining unit position.
  
• You will be required to obtain and maintain a current valid United States driver's license.
  
• You may be required to successfully complete a pre-appointment physical examination and undergo recurring physical examinations.
  
• You will be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.
  
• You will be required to complete training, obtain, and maintain a government credit card for travel and travel-related purchases.
  
• You will be required to wear personal protective equipment such as helmets, gloves, coveralls, glasses, goggles, respirators and safety shoes continuously for the duration of the work shift.
  
• Work is performed in areas where potentially harmful physical and chemical agents are present (e.g. fumes, dust, heat, ionizing and non-ionizing radiation and chemicals). You will be required to participate in medical surveillance programs.
  
• This position may require travel from normal duty station to CONUS and OCONUS and may include remote or isolated sites. You must be able to travel on military and commercial aircraft for extended periods of time.
  
• You will be required to obtain and maintain a U.S. Passport.
  
• This is a Mission Essential position. You will be required to ensure organization or facility continuity of operations and/or completion of tasks that are considered essential to the mission designated by a local or command decision.
  
• This position requires the ability to lift and/or carry loads or items up to 50 pounds in weight.
  
• This position may require rotating shift work.
  
• This position requires the ability to climb vertical ladders and work in awkward positions and confined spaces.
  
• This position may be subject to work an uncommon tour, including nights, weekends, and holidays to meet mission requirements. Overtime or night differential pay and/or unusual duty hours may be required.
  

Insurance Sales Specialist – (Remote & In-Person Opportunity)

Take Control of Your Career Today

We are looking for motivated, disciplined and goal-driven individuals to join our high-performing insurance sales team! Whether you’re an experienced sales professional or looking for a rewarding career change, we provide everything you need to succeed—leads, training, mentorship, and an unmatched commission structure.

Why Join Us?

No Cold Calling – Leverage our unique platform that targets qualified candidates seeking our diverse life insurance products, allowing you to focus more on client interactions and less on lead hunting.

Flexible Schedule – Work remotely, in person, or a combination of both. You decide!

Unlimited Earning Potential – Competitive compensation with the most attractive commission and bonus structure in the industry and residual income on renewals.

Comprehensive Training – We provide the tools, scripts, and mentorship to help you close deals quickly as well as a supportive team environment with access to seasoned mentors.

Career Growth – Advancement opportunities based on performance, not tenure.

What You’ll Do:

Get Licensed!- Must have or be willing to obtain a life insurance license (we provide guidance and support to help you get licensed).

Meet with Clients – Perform comprehensive needs assessments to understand clients' financial goals and insurance needs, presenting and explaining life insurance options to help clients make informed decisions.

Present Tailored Solutions – Deliver captivating sales presentations to individuals and groups, showcasing the benefits and features of our life insurance products.

Close Sales & Earn Big – Guide clients through the application process and celebrate each win!

Build Long-Term Relationships – Cultivate and maintain long-term relationships with clients, offering continuous support and service. Conduct regular follow-ups to ensure customer satisfaction and policy retention.

Stay Informed – Stay up to date on industry trends, competitive products, and market conditions. Utilize this knowledge to position our life insurance products effectively and provide clients with pertinent information.

What You Need to Succeed:

Strong communication and persuasive sales skills

Self-motivated and goal-oriented mindset

Ability to work independently and manage your own schedule

No experience required – we’ll help you get licensed if you’re not already!

Valid driver’s license & reliable transportation (for in-person meetings)

Compensation & Perks:

High commission structure with monthly bonuses

Residual income paid annually on policy renewals

Comprehensive training and continuous professional development.

Fast-track promotion opportunities

Job Title: QC Lead Investigator/Event Owner (Laboratory Equipment)

Location: Philadelphia PA 19104 (Onsite)

Position Type: Contract / Consultant

Hours requirement: 8 to 5; may need to have some flexibility to work earlier/late as needed

The Quality Control (QC) team is seeking a laboratory equipment lead investigator. The position is responsible for conducting comprehensive investigations, deviations, change controls and CAPAs for the Quality Control Department in accordance with cGMPs, international regulations, and companies procedures focused on QC Laboratory Equipment.

The individual in the role will be responsible for, but not limited to, the following tasks:

● Collaborating with QC, Lab Systems Engineers, and Quality Assurance to conduct comprehensive laboratory equipment investigations, deviations, quality incidents, change controls, and CAPAs while ensuring timely completion.

● Support implementation of relevant corrective and preventive actions.

● System administrator of QC Lab Equipment

● Perform risk and impact assessments for QC Operations as assigned by Functional Manager

● Supporting QC and GxP Systems in regulatory inspections, as assigned by Functional Manager.

● Maintain good documentation practices.

● Comply with all SOPs, policies, and laboratory safety procedures.

This position requires good written and verbal communication skills and the ability to work effectively in a team environment is a must.

Job Function and Description

● Conduct comprehensive laboratory equipment investigations, deviations,cquality incidents

● Identify and implement Corrective and Preventative Actions (CAPAs)

● Write and manage change controls for the implementation of new laboratory equipment, systems, and software.

● Perform laboratory system administrator actions such as user account creation, template creation, method locking, etc.

● Collaborating with QC, Lab Systems Engineers, and Quality Assurance

● Use of Lab Equipment/Systems/Software (Empower, Qx Manager, LabX, Softmax, qPCR, etc)

● Update SOPs, Protocols, supporting documents as needed.

Education and Experience Requirements

● Bachelor’s degree in a scientific, engineering, or quality-related field (or equivalent experience).

● Proven experience in Quality Control, Quality Assurance, or a related role in manufacturing or regulated industries.

● Preferred experience with Lab Equipment/Systems/Software (Empower, Qx Manager, LabX, Softmax, qPCR, etc)

Key Skills, Abilities, and Competencies

● Strong knowledge of quality standards, regulations, and processes (e.g., FDA, ISO, GMP).

● Experience with root cause analysis techniques such as 5 Whys, Fishbone diagrams, and FMEA.

● Proficiency in Veeva Vault QMS

● Experience in technical writing.

● Excellent problem-solving and analytical skills.

● Proficient in maintaining detailed, accurate, and organized documentation.

● Strong verbal and written communication skills, with the ability to communicate effectively at all organizational levels.

● Ability to work collaboratively with cross-functional teams.

Complexity and Problem Solving

● Discuss investigational findings and/or root cause with senior members of team and refer to SOPs/policies for guidance.

● Exercise judgment within defined procedures and practices to determine appropriate action.

● Must be comfortable in the fast-paced, biotech environment and interact with multi-disciplinary teams Internal and External Contacts

● Quality Control (QC) Team Members

● GxP Systems Team Members

● Quality Assurance (QA)

● Information Technology (IT)

● Cross-functional Team Members across Analytical Development and Technical Development organizations

Other Job Requirements

● Position is an office-based role with lab-based activities and therefore requires the candidate to be on site the majority (?80%) of time and to wear PPE as required by lab SOPs.

Senior Commissioning & Qualification Engineer – Automation (Biopharma Build)

Owner’s Representative | Onsite – Spring House, PA

Contract through end of year, potential for ongoing extensions

We are seeking a senior Commissioning & Qualification (C&Q) Automation SME to support the delivery of a state-of-the-art Cell & Gene Therapy manufacturing facility.

This is a high-visibility, onsite role where you will serve as the Owner’s Representative, ensuring highly automated GMP process systems are properly commissioned, integrated, and inspection-ready. If you thrive in complex, automation-heavy capital projects, this is the type of build that defines careers.

What You’ll Be Doing

• Act as the technical SME for commissioning automated process equipment
• Represent the owner’s interests across all project phases
• Lead execution of Commissioning Plans with emphasis on automation, integration, and data integrity
• Author and review IQ/OQ/PQ protocols, URS, and validation documentation
• Oversee startup and field execution for complex equipment platforms
• Drive resolution of automation-related deviations and integration issues
• Coordinate across automation, construction, validation, quality, and vendor teams
• Apply risk-based qualification principles (ASTM E2500, FMEA)
• Ensure compliance with GMP, FDA, and 21 CFR Part 11
• Support digital validation platforms (e.g., Kneat)

Equipment & Systems Scope

• Cell & gene therapy manufacturing systems
• Fill/Finish lines
• Isolators
• Integrated process equipment platforms
• PLC / SCADA / DCS automation layers

What We’re Looking For

Required:

• Bachelor’s degree in Engineering or Life Sciences
• 5–10 years of CQV experience in automated biopharma manufacturing
• Hands-on experience with process equipment and control systems
• Strong understanding of GMP validation lifecycle

Strongly Preferred:

• DeltaV, Rockwell, Siemens, or similar DCS/PLC platforms
• Experience in greenfield or large capital projects
• ASTM E2500 / GAMP 5 knowledge
• Experience with digital validation tools (Kneat, Veeva)
• Background in cell & gene therapy, fill/finish, or cleanroom environments

Why This Role?

• High-impact, automation-heavy greenfield project
• Owner-side authority and visibility
• Complex, integrated GMP systems
• Opportunity to shape commissioning strategy at a flagship facility

EEO Statement:

• Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.

Supply Chain & Project Coordinator- US Healthcare BU

Key Responsibilities

Procurement

• Issue purchase orders for materials and components based on production requirements and Bills of Materials (BOMs).
• Obtain supplier quotations and support vendor selection based on cost, quality, and delivery performance.
• Track open purchase orders and follow up with suppliers to ensure on-time delivery.
• Maintain purchasing records and transactions within Microsoft Dynamics 365 Business Central.
• Support cost reduction initiatives and supplier performance improvement.

Production Support

• Review material availability for upcoming production jobs.
• Assist with preparation and release of job travelers, work orders, and production documentation.
• Coordinate with warehouse personnel to ensure materials are picked and staged for production.
• Communicate potential material shortages or delivery delays to production teams.
• Work closely with production and warehouse teams on the shop floor to verify material availability and resolve shortages.
• Take ownership of material availability for assigned production orders to ensure manufacturing schedules are not impacted by supply chain issues.

Inventory Control

• Monitor inventory levels and support reorder planning to prevent shortages.
• Maintain accurate inventory transactions within Microsoft Dynamics 365 Business Central.
• Assist with cycle counting and inventory reconciliation.
• Investigate inventory discrepancies and coordinate corrective actions.
• Support efforts to reduce excess or obsolete inventory and improve inventory turnover.

Project Coordination

• Coordinate end to end delivery of small-scale containment equipment, Pass Boxes, Glassware hoods, Ventilated Balance Enclosures.
• Serve as day-day contact for clients providing regular project status updates
• Review and submit documentation, General Arrangements, Factory Acceptance Tests.
• Participate in lessons learned reviews at project close-out and contribute to the knowledge base

Qualifications

Education

Bachelor’s degree in Supply Chain Management, Business, Engineering, Accounting or related field preferred.

Associate degree with relevant experience may be considered.

Experience

1–4 years of experience in purchasing, supply chain, manufacturing, or inventory control preferred.

Skills

• Familiarity with Microsoft Dynamics 365 Business Central or similar ERP systems.
• Proficiency in Microsoft Excel and Microsoft Office tools, Microsoft Project (preferred).
• Understanding of Bills of Materials (BOMs), purchasing processes, and inventory management.
• Strong organizational, communication, and problem-solving skills.
• Ability to manage multiple priorities in a manufacturing environment.

• The PCP independently provides care for patients with acute and chronic illnesses encountered in the older adult patient.
• The PCP will take full accountability for patient care and outcomes and will appropriately seek consultation from specialists when needed, though will still stay involved in, and be responsible for, the detailed care of the patient.
• It is expected that the PCP will engage with the hospitalist whenever one of their patients is in the hospital (regardless of whether the hospitalist works for ChenMed or not).
• The PCP is responsible for assessment, diagnosis, treatment, management, education, health promotion and care coordination and documentation for patients with acute and complex chronic health needs.
• The PCP leads their care team consisting of care promoter (medical assistant), care facilitator, and care coordinator for patients able to come to the office.
• For patients that are unable to come to the office-in hospital, SNF, LTC or homebound, PCP will engage with the transitional care team and others including case managers, acute and transitional-care physicians, and other resources that may be available depending on the market.
• PCP will have an active role in the management of their center and will help cover for other providers who may be out for various reasons. It is also expected that each PCP will take an active role as needed in recruiting patients for the center and additional providers for the company.
• Performs other duties as assigned and modified at manager's discretion.

• Availability and Accessibility for patients to build trust from their patients. It is expected that PCP's will make themselves as available to their patients as possible by being open and available for walk-in visits and answering phone calls and messages in a timely manner.
• Service Orientation - PCP's provide care that they would want for a family member or for themselves to each patient at every interaction.
• Evidence Based Medicine - The PCP remains updated on evidence-based medicine, but also recognizes that factors outside of traditional medicine, like lifestyle and nutrition, have a large impact on patient health outcomes. The PCP stays up to date on clinical, nutritional, and lifestyle-based interventions to improve outcomes.
• Physician Leadership is integral to good healthcare, so the PCP must be willing to continuously work to develop and improve leadership skills for the benefit of one's patients, their team, their center and the company.
• Quality - Our patients deserve the highest quality of care. This requires a willingness to work with the care teams towards achieving high quality outcomes and quality measures. At the same time, PCPs will always be looking for ways to continuously and systematically improve their practice of medicine and the operations of their center.
• Influence - PCP's must competently and compassionately influence their patients, their teams, and themselves to achieve the best outcomes.
• Self-Care - A PCP can take the best care for their patients when they are adequately caring for themselves. That means physically, mentally, socially and spiritually. Physician wellness is important for sustainability and promoting the health of physicians, staff, and patients.
• Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software as used in the company
• Ability and willingness to travel locally as needed in their market, if applicable, nationally for initial training (2 weeks) and then occasionally regionally and nationally for recruiting or training purposes.
• Fluency in English, verbal and written. There may be jobs in some centers that require fluency in other languages, and this will be made known at the time of application.
• This job requires use and exercise of independent judgment

• MD or DO in Internal Medicine, Family Medicine, Geriatrics or similar specialty required
• Must be able to obtain a State Medical License or already have a current, active State Medical License for the state(s) in which he/she will be working
• Board certification in Internal Medicine, Family Medicine, Geriatrics or similar specialty is preferred. Board Eligibility is required
• Once Board certified, PCP will maintain board certification in their specialty by doing necessary MOC, CME and/or retaking board exams as required
• Must have a current DEA number for schedule II-V controlled substances
• Basic Life Support (BLS) certification from the American Heart Association (AMA) or American Red Cross required w/in first 90 days of employment.

Springfield Behavioral of Pennsylvania, part of the Optum family of businesses, is seeking a Licensed Behavioral Health Clinician to join our team in Trevose, PA. As a member of the Optum Behavioral Care team, you'll be an integral part of our vision to make healthcare better for everyone.

As a Licensed Clinical Therapist, you will treat a wide variety of mental health conditions that reflect the needs of our diverse patient population. We offer a variety of solutions that meet the unique needs of our workforce and the patients they serve. From clinical operations such as credentialing to business operations such as contracting, we provide organizational support that allows our providers to focus on what matters - providing care.

Primary Responsibilities:

• Screen and assess patients for common mental health and substance abuse disorders
• Provide treatment for mental health conditions using various approaches including cognitive behavioral therapy, dialectical behavioral therapy, and other evidence-based methods 
• Systematically track treatment response and monitor patients for changes in clinical symptoms and treatment side effects or complications
• Maintain accurate and up-to-date electronic medical records and clinical documentation, ensuring compliance with all regulatory requirements
• Participate in our patient growth strategy by providing a profile for online directories and other marketing efforts

We are committed to your well-being and growth, offering a comprehensive package of perks and benefits with varying eligibility based on role, including:

• Competitive hourly pay & uncapped productivity incentives
• Flexible work models & paid time off when you need it
• Health and well-being benefits like health insurance, 401k matching, and other family support and wellness resources
• Professional development with continuing education (CE) reimbursement and dedicated learning time to advance your career

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Master's degree in psychology, social work, or a related counseling field 
• Clear, active and unrestricted license (LCSW, LMFT, or LPC) in the state of practice

Preferred Qualifications:

• 2+ years of professional experience post master's degree providing behavioral health services
• Experience providing direct psychotherapy services to individuals and families 
• Experience working with computers for professional communication and medical documentation - Excel, Outlook, Athena RMS (or other EHRs)
• Proven ability to work both independently and collaboratively with equal effectiveness

Explore opportunities at Optum Behavioral Care. We're revolutionizing behavioral health care delivery for individuals, clinicians and the entire health care system. Together, we are bringing high-end medical service, compassionate care and industry leading solutions to our most vulnerable patient populations. Our holistic approach addresses the physical, mental and social needs of our patients wherever they may be - helping patients access and navigate care anytime and anywhere. We're connecting care to create a seamless health journey for patients across care settings. Join our team, it's your chance to improve the lives of millions while Caring. Connecting. Growing together.

Pay Range: $69,100 - $103,800 annual total cash target pay

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

• Customer Interactions:
  
  • Manage inquiries in areas such as Member Services, Medicare, and Billing , assisting Spanish- and English-speaking customers.
  • Represent our client professionally by addressing and documenting all incoming queries, including complex calls related to specialized product lines.

• Quality Service:
  
  • Uphold the organization's philosophy of extraordinary customer relations.
  • Proactively engage with Health Plan, medical group, and facility personnel to gather relevant information for resolving member inquiries.

• Problem Resolution:
  
  • Analyze and evaluate customer issues to initiate and coordinate service recovery measures.
  • Document all member interactions meticulously following established procedures.

• Healthcare Knowledge
  
  • Demonstrate familiarity with health insurance terminology (copays, deductibles, claims, authorizations, etc.).
  • Understand Medicare/Medicaid plans and regulations, and explain plan benefits, provider networks, and coverage policies.

• Operational Excellence
  
  • Leverage a thorough understanding of company policies and processes to meet customer needs effectively.
  • Contribute to departmental goals and objectives while maintaining proficiency through ongoing training and use of required tools.

• Performance Metrics:
  
  • Monitor and achieve Contact Center KPIs, including call handling, first call resolution, and member retention.

• Compliance and Ethics:
  
  • Consistently uphold company compliance standards and Code of Conduct, ensuring privacy and confidentiality of member information.
  • Adhere to HIPAA regulations to protect personal health information (PHI) and maintain data security.

• Tools and Systems:
  
  • Use multiple systems/screens while assisting callers effectively
  • Navigate CRM, EMR/EHR, and ticketing platforms effectively

• Experience:
  
  
  • Fluency in both Spanish and English (spoken and written) is required.
  • Minimum of two (2) years of customer service or healthcare member-interaction experience.
  • Previous call center experience and/or prior experience in the health insurance industry (preferred).

• Education:
  
  • High School Diploma or GED required.

• Skills:
  
  • Outstanding written and verbal communication skills.
  • Proven analytical and problem-solving abilities.
  • Ability to respond concisely and clearly to customer queries.
  • Strong critical thinking and problem-solving skills.
  • Typing speed of at least 35 WPM with a 5% or lower error rate.

• To thrive in this remote role, you'll need:

• Private Workspace: A dedicated, quiet workspace with a door that closes, free from ambient noise.

• Ergonomics: A comfortable desk and chair setup that allows for the proper installation of necessary equipment.

• Reliable Internet Connection: Stable, high-speed internet with a minimum bandwidth of 20 Mbps downstream and 20 Mbps upstream.

• Quiet, Distraction-Free Workspace: A dedicated, quiet area where you can focus on delivering excellent customer service without interruptions.

• Tech-Savvy: Comfort with technology and ability to learn new systems quickly.

• Self-motivation & Independence: Ability to stay productive and manage your time effectively in a remote environment.

• Communication Skills: Strong verbal and written communication skills, especially in a virtual setting.

• Adaptability: Ability to adapt to changing technologies and procedures while working remotely.

• Competitive Pay: Enjoy a competitive hourly rate with opportunities for performance-based increases.
• Comprehensive Benefits: Full health insurance coverage, including medical, dental, and vision plans.
• Work Environment: A supportive, engaging, and inclusive work environment with opportunities to grow and develop your skills.
• Career Growth: Abundant advancement opportunities within the organization.
• Inclusive Workplace: We are an Equal Opportunity Employer, welcoming individuals with disabilities and veterans.
• Unique Perks:
  
  • Cell Phone Benefits: $25/month per line for unlimited phone, text, and data (restrictions may apply).
  • Referral for Life Program™: Earn residual bonuses for referring employees who join the team and remain with the company.