Engineering Structures And Technologies Impact Factor Jobs in Minnesota

Job Title: Manufacturing/Process Engineer

Duration: 6+ Months (Possible extension)

Location: Maple Grove, MN 55311

Onsite Role

Responsibilities:

• Leads clinical build line, own process development deliverables such as process validation documentation, characterize process, support commercialization activity.
• Works cooperatively with R&D, Process Development, Quality, Production, Regulatory, Equipment Engineering, Supply Chain, and Marketing on complex projects to ensure project success.
• Consistently generates innovative and unique solutions to meet department goals.
• Successfully completes complex engineering work and contributes to new product development teams and product support, typically including the following activities: technology development, test of materials or products, preparation of specifications, Six Sigma, process study, process improvements, and report preparation.
• Selects process improvement techniques to solve complex problems and make sound equipment and process recommendations.
• Summarizes, analyzes, and draws conclusions from complex test results.
• Designs and prepares complex reports and communicates results to the technical community.
• Designs and coordinates complex engineering tests and experiments.
• Coordinates, manages, and documents project goals and progress and recommends appropriate revisions.
• Assesses the feasibility and soundness of proposed engineering evaluation tests, products, or equipment.
• Completes and manages complex Capital Equipment Request Authorizations (CERA’s).
• Leads in the identification, implementation, and management of production goals.
• Trains, develops, and/or provides work direction to operators, technicians, and engineers.

Education/Experience:

• 5+ years of experience
• BS in engineering (Mechanical, Chemical, BioMed)
• Knowledge of electropolishing preferred
• Experience with Keyence and Sensofar measurement technology

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• Advanced Customer Experience & Advisory Engagement:
  
  
• Deliver a highly personalized and consultative customer experience across inperson, phone, and digital channels.
  
  
• Conduct deeper financial conversations to understand short and longterm needs and recommend appropriate deposit, lending, and digital solutions.
  
  
• Serve as a primary point of contact for more complex customer relationships, partnering internally when additional expertise is needed.
  
  

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• Open and service consumer and smallbusiness (as authorized) accounts; complete account maintenance and ensure accuracy of documentation.
  
  
• Process deposits, withdrawals, payments, transfers, official checks, and related financial transactions.
  
  
• Assist with debit/ATM issuance, safedeposit access, check orders, foreign currency exchange (as applicable), and digital banking troubleshooting.
  
  

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• Lead or assist in originating consumer loans with emphasis on Home Equity Loans and Home Equity Lines of Credit (HELOCs).
  
  
• Analyze credit reports, debttoincome ratios, collateral, and applicant financials to inform product recommendations.
  
  
• Prepare and package loan applications, gather required documentation, and manage the loan process through approval, closing, and file completion.
  
  
• Stay informed on lending regulations, pricing structures, underwriting standards, and policy changes.
  
  
• Support credit administration, resolve exceptions, and maintain regulatory compliance for all lending activity.
  
  

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• Identify opportunities to expand relationships through product recommendations, financial education, and proactive outreach.
  
  
• Use available reports and tools to identify customer needs, product gaps, and targeted calling opportunities.
  
  
• Contribute to the achievement of business objectives by conducting internal and external sales calls and other business development activities.
  
  
• Refer customers to internal specialists (mortgage, commercial banking, wealth) to ensure a comprehensive financial experience.
  
  
• Meet and exceed assigned individual and branchlevel sales, service, and referral goals.
  
  

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• Research and resolve escalated or complex service issues, account discrepancies, loan questions, digital banking problems, and transaction disputes.
  
  
• Provide clear communication and followthrough to ensure customer confidence and satisfaction.
  
  

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• Maintain strong operational controls and adhere to Nicolet policies, regulatory requirements, and security protocols.
  
  
• Support branch operations including teller backup, vault duties, balancing, dualcontrol procedures, and audit preparation.
  
  
• Uphold confidentiality, fraud prevention protocols, and high standards of data integrity.
  
  

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• Collaborate with teammates to support branch goals, participate in daily huddles, and contribute to a positive and inclusive environment.
  
  
• Represent Nicolet in community events and build relationships that strengthen pipeline development and brand presence.
  
  
• Provide informal coaching and support for newer employees, especially on lending fundamentals.
  
  

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• Uphold Nicolet's philosophy and policies by maintaining appropriate controls to ensure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of services provided by Nicolet.
  
  
• Understand and communicate the value of diversity within the workplace and to work successfully with others without regard to age, gender, race, sexual orientation, ethnicity, culture, religion, disability status, socioeconomic status or other non-job-related classification, including a commitment to Nicolet's policies on equal employment opportunities and non-discrimination with a willingness to pursue efforts of inclusion and respect toward different perspectives.
  
  
• Performs all other duties as assigned.
  
  

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• High school diploma or equivalent required; additional education in business or finance preferred.
  
  
• Minimum 2-3 years of banking experience, including personal banking or advanced teller responsibilities.
  
  
• Prior experience in consumer lending or foundational credit analysis strongly preferred.
  
  
• Demonstrated ability to meet sales, service, and referral goals.
  
  

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• Medical, Dental, Vision, & Life Insurance
  
  
• 401(k) with a company match
  
  
• PT0 & 11 1/2 Paid Holidays
  
  

Sportech is a rapidly growing company in Elk River, MN. We are looking for talented people who wish to join a values-based company that desires to help our people and customers win. We design, manufacture, and assemble cab components and systems for the powersports, golf and turf, industrial and agricultural end markets. Our design and engineering capabilities allow us to provide complex components and assemblies to our original equipment manufacturer customers. We are always on the gas and seeking dynamic, enthusiastic, and motivated individuals to join our extraordinary team.

Sportech offers eligible full-time employees a robust and competitive benefits package, which includes:

• Medical, dental, and vision plan options, including flexible spending accounts (HSA, FSA, and DCA)
• Short-term and long-term disability benefits
• Basic life insurance and voluntary life insurance
• Hospital indemnity plans, pet insurance, and legal/identity theft services
• 401k plan with up to a 4% employer match
• Paid company holidays, paid vacation, and paid volunteer time
• Sportech Learning Academy (SLA) with courses offered onsite quarterly, focusing on personal and professional growth and development for employees, and tuition reimbursement options for courses completed outside of Sportech

Further benefits information is provided as part of the offer process for any offer extended by Sportech. Pay varies by position and is based on multiple factors including labor market data and, depending on position, may include education, work experience, knowledge, skills, and abilities, and/or certifications. Additionally, Sportech takes into account the internal equity of current employees when considering compensation. Sportechs reasonable and good-faith estimate for the range of new hire compensation at the time of posting for this position is between $77,500 - $87,500 annually. Pay may also include variable compensation from time to time such as overtime for non-exempt positions, shift differential for specific shifts, and/or bonus targets (subject to plan eligibility and other requirements).

Job Summary

To assist the Production Manager by overseeing the manufacturing process on an operating shift and performing responsibilities of the manager as needed. This position will create and coordinate strategic decisions regarding staffing, planning, training, performance and communication across all shifts. This position requires a visible and engaged leadership style that empowers and promotes involvement, communication, clear expectations, accountability and a passion for excellence.

Essential Job Functions

• Coach, mentor and develop employees, which includes production supervisors and VSTLs across all shifts to ensure alignment of strategy across the entire value stream. Identify and develop high potential employees for greater levels of responsibility and scope of position
• Lead and sustain strategic Value Stream improvements by driving accountability, optimizing performance metrics, and embedding a culture of continuous improvement across operations.
• Serve as the designated backup to the Production Manager, ensuring seamless continuity of daily operations and management-level communication by leading Tier III, Labor Planning, and L10 meetings in their absence.
• Provide leadership oversight to Production Supervisors by reinforcing performance expectations, delivering developmental feedback, and mentoring emerging leaders, with readiness to assume direct supervisory responsibility when required.
• Oversee new product launches, making sure processes run smoothly, problems are addressed quickly, and targets are met so products reach customers on time
• Create daily production schedule for the value stream to allow for supervisors to plan work and personnel assignments for their shifts.
• Review daily production schedule for the department in order to plan work and personnel assignments for the shift.
• Create and deliver presentations to direct reports, peers, etc., on operational topics.
• Lead, manage and hold team accountable to organizations policies and procedures which includes completing probationary reviews, quarterly check ins and year end performance management of direct team. Recommends performance increases and developmental opportunities in partnership with the Production Manager
• Hire, train and evaluate staff.
• Achieve desired results in safety by demonstrating personal commitment and leading safety processes to sustain a safe work environment. Implement and coordinate department safety education and processes in accordance with company best practices and policies.
• Champion organizational alignment by communicating company strategy to production teams and ensuring employee questions and feedback are shared with senior leadership.
• Anticipate and determine cause of delays in shift operations and take appropriate action to meet shipping schedules. Report promptly to Production Manager when delays occur, estimate time of delay and when operations will be resumed.
• Lead the implementation of SOPs and best practices to improve efficiency and quality and report key performance indicators to senior management.
• With department manager and appropriate staff personnel, review operations where cost standards are not being met to determine causes and apply corrective measures and lean principles.
• Drive a continuous improvement culture by involving employees in problem solving, decision making and recognizing them for outstanding work during daily pre-shift communication meetings and ongoing developmental 1:1s.
• Collaborates with departments and shifts across organization.
• Provide exceptional customer service by effectively communicating information with internal and external customers.
• Foster an environment that aligns with Sportechs core beliefs and values and builds upon a culture that is in service to our people and community.
• Create a great place to work through developing first class leaders and driving a culture of continuous improvement, safe working environment, and open dialogue.
• Act as a change agent, promoting flexible and open mindsets to new opportunities.
• Partner with HR to ensure proper procedures are being followed.
• Perform other related duties as needed.

• Bachelor's degree preferred with 5-10 years supervisory experience required. Previous experience in manufacturing supervision strongly preferred.
• Excellent communication and interpersonal skills.
• Ability to motivate and manage personnel across multiple shifts.
• Demonstrated leadership presence with an ability to influence, inspire and guide teams, maintaining credibility while fostering engagement and accountability at all levels
• Strong aptitude for reviewing data, identifying trends, and making informed decisions, with thorough attention to detail to ensure operational accuracy and continuous improvement
• Demonstrated capability to address and resolve workplace issues constructively and effectively, maintaining positive team dynamics
• Equipment trouble-shooting and mechanical aptitude strongly preferred.

PIfea9e9b6c88f-26289-39972005

Procurement Specialist

Brown Tank LLC | Oakdale, MN

Full-Time | Onsite | Non-Union

Send Resume’s to Julie Larson -

Phone: 1-651-529-8994

Job Summary:

The Procurement Specialist is responsibility for all commodities & services and will secure long-term total quality, delivery, cost efficiency, and sustainability of material and services throughout project lifecycles.

Duties/Responsibilities:

• Responsible for assisting Procurement Manager with supplier relationships, securing targeted levels of cost, quality, delivery, sustainability, and supply continuity.

• Coordinate with receiving department to ensure material ordered is received.

• Works with AP department to ensure timely payment of invoices for products ordered and delivered. 

• Assist with development, implement, and manage commodity and supplier strategies that meet internal and external customer demands on a continuous basis. 

• Develop, implement, and manage supplier performance and rating based on Key Performance Metrics (KPI) for Quality, Delivery, and Cost. 

• Find, assess, and develop new suppliers as needed in accordance with company direction and in alignment with engineering and project management.

• Conduct detailed demand, spend, cost and market analysis using a structured approach to maintain best overall product cost. 

• Work with sales, project management, finance, manufacturing, safety, and construction teams to establish an efficient and effective supply chain and support corporate goals of on-time delivery, quality, and material costs. 

Required Skills/Abilities: 

• Strong blueprint reading skills.

• Excellent verbal and written communication skills

• Strong negotiation skills, including an understanding of legal terms and conditions.

• Strong analytical skills, including a demonstrated ability to interpret and communicate market data and communicate that data within finance and project management.

• Strong organizational and problem-solving skills 

• Excellent interpersonal skills and the ability to work with multiple work groups and develop high quality working internal and external relationships.

• Flexibility and able to adapt to a fast-paced, rapidly changing work environment with unexpected issues or events.

• Proficiency in MS Office applications (Outlook, Teams, Word, Excel, Project)

• Ability to maintain confidentiality regarding proprietary company information.

Education and Experience:

• Bachelor’s degree in business management, Construction management, or related field and/or 2-3 years of material purchasing experience.

• Manufacturing, welding, project management, or construction experience

• Experience in managing the following commodities: metals, machining, welding, and MRO.

• Previous experience in a high mix/low volume manufacturing/fabrication environment 

Physical Requirements: 

• Prolonged periods sitting at a desk and working on a computer.

• Must be able to lift to 50 pounds at times.

• May be asked to travel to visit vendors, attend trainings or different company events.

• Must be able to navigate shop environment.

Description

Ready for more than just a job? Build a career with purpose. At Lactalis in the USA, we're committed to providing meaningful opportunities for our people to learn, grow, and thrive-whether you're just starting your journey with us or looking to take the next step in your career. From day one, we offer the tools and support to help you succeed.

As the world leader in dairy, Lactalis is a family-owned company with over 85,000 pragmatic and ambitious professionals across the globe. Each day, we're proud to produce award-winning dairy products that bring people together.

In the US, we proudly offer an unrivaled house of beloved brands, including Galbani Italian cheeses and ricotta, President specialty cheeses and butters, Kraft natural and grated cheeses, Breakstone's cottage cheese, Cracker Barrel, Black Diamond cheddar, and Parmalat milk. Our yogurt portfolio includes siggi's, Stonyfield Organic, Brown Cow, Oui, Yoplait, Go-Gurt, :ratio, Green Mountain Creamery, and Mountain High, along with a growing family of ethnic favorites like Karoun, Gopi, and Arz.

At Lactalis, we live by our core values-Ambition, Engagement, and Simplicity. We foster a workplace where innovation thrives, diverse perspectives are celebrated, and everyone's unique background and ideas are valued.

Even if you don't meet every qualification, we encourage you to apply. We want to hear about your PASSION, your STORY, and how your EXPERTISE can help us shape the future of dairy.

Requirements

From your PASSION to ours

Midwest Yogurt, part of the Lactalis family of companies, is currently hiring a Trade Manager, Foodservice based in Minneapolis, MN or Buffalo, NY preferably.

The Trade Manager for our Foodservice business at Lactalis Midwest Yogurt, Inc. (Yoplait, GoGurt, Oui, Ratio, Mountain High) is the financial engine behind our entire Foodservice commercial operation. This leader is responsible for the overall strategic design, financial modeling, governance, and control of all trade promotional funding and spending across every Foodservice channel of business. This includes managing trade spend for National Broadliners (e.g., Sysco, US Foods), National Chains, Power Regional Distributors, Buying Groups (UniPro), FMCs/GPOs, and all highly regulated channels (WIC, K-12). The primary objective is to maximize the Return on Investment (ROI) of every trade dollar, ensure forecasting accuracy, and instill best-in-class trade compliance and deduction management practices across the sales organization.

From your EXPERTISE to ours

Key responsibilities for this position include:

Trade Investment Strategy & Planning: Own the annual and quarterly trade budget for the entire Foodservice P&L. Design, model, and recommend optimal trade structures by channel (Broadline, Chain, Regional, FMC, GPO, WIC/K-12) to align with commercial objectives and maximize net revenue.

Trade Governance & Compliance: Establish, document, and enforce company policies for all trade spending. Serve as the gatekeeper for all exceptions, ensuring that programs align with legal requirements, internal controls, and trade reporting standards.

Trade System Ownership: Oversee the end-to-end functionality and data integrity of the Trade Management system. Drive continuous improvement in trade planning, forecasting, and reporting capabilities across the organization.

Deduction Management & Leakage Control: Lead the cross-functional effort to minimize unauthorized deductions and trade leakage. Work closely with Finance and Sales to validate, investigate, and resolve all claims from distributors and customers in a timely manner.

Commercial Performance & ROI Analysis: Conduct robust post-contract analysis on major programs and promotions, providing the Vice President of Sales and executive leadership with actionable insights on where to reallocate funds to drive higher ROI and profitable growth.

From your STORY to ours

Qualified applicants will contribute the following:

• Education: Bachelor's degree in Business, Finance or a related field, MBA preferred
• Experience: 7+ years in Trade Management, Sales Finance, or Financial Planning & Analysis (FP&A), with significant experience in a high-volume, promotional industry (Foodservice, CPG, or related Food Manufacturing).
• Technical Skills (preferred): Expert-level Excel modeling and hands-on experience as a power user of a major TPM platform (e.g., Vistex, SAP, BluePlanner, Blacksmith).
• Financial Acumen: Deep understanding of the P&L from Gross Sales to Operating Income, with proven success in managing and influencing trade spend to drive bottom-line results.

At Lactalis, we offer a comprehensive Total Rewards Program with a variety of affordable benefits and coverage options. We support insurance costs significantly, contribute generously to retirement plans, and offer Paid Time Off from day one. We are committed to your professional growth, providing training and development opportunities, including Education Reimbursement. Join us and grow your career.

Lactalis is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities. Further, any division of the Company that is an Affirmative Action Employer will comply with all related legal obligations to ours

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.

To Provide Extraordinary Care While Serving People In Their Time Of Need.

Deliver What You Promise

Respect The Individual

Have Pride In What You Do

Practice Continuous Improvement

To provide opportunities for great people to deliver Best in Class results

Perform as a technician as work flow dictates. Supervises and responds to all activities of emergency services work related to assigned program work and tasks assigned by Operations Manager. Schedules and supervises projects assigned, to successful completion. This Project Coordinator role is a developmental role and functions may be added over time. The Project Coordinator will be expected to take on more responsibility in due time based upon their desire, initiative & performance.

Overall Duties Include:

• Backbone of the emergency services divisions' field presence
• Ability to follow direction
• Transfer and act on direction from Project Coordinator into physical production
• Work side-by-side with other Restoration Technicians to deliver a quality service on time
• Communication with property managers/owners
• Collection of field related documentation for emergency services
• Performs any and all directives from the Senior Emergency Services Technician.
• Responds to emergency losses.
• Performs Emergency Water Extraction and Drying Services.
• Assists in Emergency Fire/Smoke Services (including deodorization, pack-outs, board-ups and securing structure).
• Assists in Mold Remediation (including demolition and cleaning).
• Participate on-call rotation as needed.
• Trained to perform services and supervise tasks in absence of SEMT.
• Performs basic truck, equipment and building maintenance.
• Follows established safety practices including the proper use of PPE when required.
• Participate in the collection process
• Collection of all paperwork required on each job (Authorization forms, sketches, Material forms, labor forms, scope sheets, and any other paperwork that is requested by our direct programs)
• Arrive on time
• Internal talent development of Restoration Technicians
• Manage good use of company supplies and minimize waste
• Maintain company equipment to ensure longevity

• Receive a physical Work Order at beginning of job or from project coordinator and then interpret instructions and deliver a high quality physical result
• Document work completed through photos, job update notes and daily logs.
• Drive company vehicle in safest and most respectful manner possible
• Alert Project Coordinator of any vehicle disturbances (Oil changes, check engine light, etc.)
• Maintain cleanliness of each vehicle used that day be the standards set by Paul Davis
• Relay homeowner or property manager questions to Project Coordinator to follow up with
• Disassemble and safely store all hardware from demolition in designated plastic bags for reconstruction team
• Disassemble and safely store all pieces of demolition that are deemed as \"salvageable\"
• List soft materials needed on the job-site physical Job Materials List, confirm the list with Project Coordinator at the end of each job over the phone

Basic Requirements:

• High School Diploma or equivalent
• Ability to multi-task and prioritize
• General Labor Experience
• Restoration Experience is a plus
• Dependable transportation
• Cell phone

• A typical shift for this position is 7am 5pm, Monday Friday.
• However, the Restoration Technician must be able to contribute to the on-call rotation for weekdays and weekends.

IICRC Certifications for the Restoration Technician:

• Water Restoration Technician
• Advanced Structural Drying
• Fire and Smoke Technician
• Applied Microbial Remediation Technician

Compensation: $18.00 - $30.00 per hour

This role combines elements of landscape design, client consulting, sales, and project estimating to provide exceptional service to our clients. The ideal candidate will have a strong passion for landscape design, an understanding of horticulture, and the ability to build relationships with clients to generate sales while accurately estimating costs for landscape projects.

 If you’re passionate about landscape design and enjoy turning client conversations into completed projects, we’d love to meet you.

Qualifications:

• 2–5+ years landscaping or related industry experience
• Strong knowledge of plants, hardscapes, and construction materials
• Sales confidence with excellent communication skills
• Ability to create site sketches/design concepts
• Detail-oriented with strong time management skills
• Comfortable working outdoors in seasonal conditions
• Valid Driver’s License & MN DOT Medical Card (required)

Responsibilities include:

Landscape Design:

• Develop customized landscape solutions based on client needs, preferences, and the environmental conditions of the project site.
• Create detailed site sketches to communicate design concepts to clients & designers.
• Select appropriate plants, hardscapes, and materials that complement the design and suit the client’s budget and aesthetic preferences.
• Ensure that proposed plans are both functional and visually appealing, considering factors like water usage, sustainability, and environmental impact.

Sales:

• Engage with potential clients to understand their landscaping needs and offer solutions that align with their goals and budget.
• Present design ideas and proposals, highlighting the benefits of your proposed solutions and services.
• Build relationships with clients through exceptional customer service and by maintaining ongoing communication throughout the project.
• Identify new business opportunities and generate sales leads via networking, marketing efforts, and referrals.

Consulting:

• Provide advice on landscaping best practices, site planning, plant selection, irrigation systems, and sustainable solutions.
• Assist clients in selecting materials and products, offering guidance on quality, durability, and cost-effectiveness.
• Address client concerns, answer questions, and offer creative solutions to challenges that arise during the design and implementation phases.
• Stay up to date with industry trends, new products, and innovative landscaping techniques to provide the most current advice to clients.

Estimating:

• Prepare accurate cost estimates for landscaping projects, taking into consideration labor, materials, equipment, and other factors.
• Work with clients to finalize project budgets and ensure that estimates align with their financial expectations.
• Analyze project scope and site conditions to develop realistic timelines and cost projections.
• Ensure that all estimates are detailed and precise to avoid cost overruns and ensure project profitability.
• Work with Project Managers throughout the duration of projects to ensure client satisfaction.

Job Type:

• Full-time (Seasonal) 40+ hour/week

Benefits:

• Overtime available (1.5x after 40 hours)
• Health Insurance
• 401(k) with 4% match after 6 months
• MN Sick & Safe Time
• $500 Employee Referral Bonus
• Flexible time-off request system

Schedule:

• 8-12 hour shift
• Day shift
• Monday to Friday

License/Certification:

• Driver's License (Required)
• MN DOT Medical Card (Required)

Company Description

Press Ganey is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.

Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.

Our Mission:

We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action.

Our Values:

To put Human Experience at the heart of organizations so every person can be seen and understood.

• Energize the customer relationship:Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions.

• Success starts with me:Personal ownership fuels collective success. We each play our part and empower our teammates to do the same.

• Commit to learning:Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow.

• Dare to innovate:We challenge the status quo with creativity and innovation as our true north.

• Better together:We check our egos at the door. We work together, so we win together.

Location: Remote (U.S.) or Hybrid from Chicago, Boston, or South Bend hubs
Travel: Up to 25%

Position Overview: Patient Experience Advisor

As a Patient Experience Advisor, you will serve as a strategic partner to our clients, owning the day-to-day relationship focused on driving meaningful improvements in patient experience. You'll bring a deep understanding of the healthcare landscape-including key trends, challenges, and priorities-and use that knowledge to guide clients toward impactful solutions.

In this role, you'll collaborate cross-functionally with internal teams and client stakeholders to align on strategy, identify opportunities, and implement support processes that advance the client's patient experience goals. You'll leverage data analytics, industry best practices, peer networking, and Press Ganey's proprietary programs to deliver proactive insights that inform client decision-making.

Job Responsibilities include:

• Lead the day-to-day execution of client improvement strategies, ensuring seamless coordination across Press Ganey support teams.

• Develop a deep understanding of client stakeholder challenges and priorities, and align Press Ganey's solutions and insights to support strategic decision-making.

• Deliver both on-demand and proactive improvement support, leveraging analytics and thought leadership to demonstrate Press Ganey's differentiated value.

• Collaborate cross-functionally with internal teams-including consulting, marketing, data science, and knowledge management-to create and adapt innovative resources such as toolkits, blogs, case studies, and scalable insights tailored to key stakeholders.

• Partner with Application Support Specialists to ensure timely and strategic follow-through that aligns with each client's patient experience (PX) strategy.

• Work closely with product, technology, and delivery teams to identify emerging market trends and inform future solution development.

• Coordinate and present regular client performance reviews in partnership with the Managing Director.

• Lead and support industry programs, webinars, online communities, and events that foster client networking and reinforce Press Ganey's value proposition.

• Collaborate with the Growth team to identify client needs and opportunities for improvement, delivering best practice recommendations that drive measurable impact.

• Experience: 5+ years in healthcare, with a strong focus on patient experience improvement initiatives.

• Expertise: In-depth knowledge of Hospital CAHPS (HCAHPS) and Clinician & Group CAHPS (CG-CAHPS), & Medical Practice required.

• Skills: Exceptional interpersonal, communication, and presentation skills, with a polished executive presence.

• Analytical Ability: Strong grasp of improvement methodologies, data analytics, and industry best practices.

• Mindset: Passionate about patient experience, proactive in problem-solving, and committed to follow-through.

• Adaptability: Comfortable in a fast-paced environment with the ability to manage multiple priorities.

• Travel: Willingness to travel up to 25% for client engagements.

• Bachelor's degree required.

To work #BetterTogether, we embrace a hybrid model for team members located near our hubs in Chicago, South Bend, or Boston. We gather in-office three days a week (Tuesday-Thursday), with remote flexibility on other days. This schedule may adjust based on travel needs.

Don't meet every single requirement?Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Press Ganey we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Additional Information for US based jobs:

Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class.

Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

The expected base salary for this position ranges from $81,000 - $115,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus or commission tied to achieved results.

All your information will be kept confidential according to EEO guidelines.

Our privacy policy can be found here:legal-privacy/