Clinical Systems Lead Director

Job Description

The Associate Director, Development Operations IT Business Partner leads the assigned business technology solution implementation, ongoing operational support, risk management, and relationship management for the Development Operations department. Reporting to the Senior Director, Development Operations Business Partner, the role serves as a business relationship link between the Development Operations organization and IT, and brokers business technology needs on behalf of the business area with the various leaders in the IT organization to design, implement, and continuously improve the business area’s technology portfolio. The role functions as a solution delivery specialist who leverages technology to improve the efficiency and effectiveness of our scientists and clinicians through the reliable use of technology tools.

Essential Functions of the Job

• Plan and direct the implementation, maintenance and support of systems and upgrades with 3rd party solution providers and Development Operations stakeholders. • Coordinate activities with the other IT teams as needed to provide seamless service to assigned business area. • Manage assigned resources appropriately so that project timelines and defined support objectives are met. • Perform technical/business analysis and prepare recommendations and business plans as needed. • Possess broad knowledge of most technical and business resources and use them to effectively coordinate team members and external resources. • Create consensus with other functions as to the timing of solution introductions and withdrawals. • Develop and implement solution frameworks, roadmaps, and strategies to ensure successful introductions across the organization. • Oversee the launch of solutions and maximize the positive impact on the organization. • Identify and evaluate new solution opportunities to address unmet internal and external customer needs. • Collaborate with other business and IT teams to ensure solution compatibility with company standards. • Manage direct report IT team (if applicable), including identification and development of staff. • Participate in strategic and budgetary planning processes. • Participate in the pursuit of new solutions and evaluate the applicability of and effectiveness of current solutions.

Required Skills & Experience

• Bachelor’s degree or equivalent business experience.

• 7+ years of IT and industry work experience in pharmaceutical or relevant life sciences environments.

• Must be an IT subject matter expert in the assigned business area with strong understanding of assigned business unit to include their business drivers for success, processes, and approaches to business models.

• Hands-on experience implementing any of the following industry leading technology platforms/solutions – Veeva Clinical Operations and Oracle Seibel CTMS – or familiarity with clinical Trial feasibility, recruitment and trial execution platforms.

• History of operational execution excellence, including management of relevant teams.

• Effective written and verbal communication skills to a variety of business and technical audiences. • Ability to establish and maintain strong relationships.

Salary: Up to $250,000

Exact compensation may vary based on several factors, including skills, experience, and education.