Engineering Management Journal Scimago Jobs in Chamblee

CoWorx Staffing Services has an exciting opportunity for a an Account Manager or Account Specialist working in Doraville, GA. This is a direct hire opportunity working for one of our dynamic clients.

Hours are Monday through Friday 8am-5pm. Position is on-site in Doraville.

Purpose:

Responsible for facilitating sales team efficiency and speed through timely and accurate communication with the Sales team and our clients as the secondary point of contact for customers and primary support for the Sales team.

Key Responsibilities

Sales Team Support

· Manage inbound and outbound client communication with existing customers.

· Maintain accurate CRM records in tandem with the sales team.

Customer Service

· Handle order entry, status updates, and issue resolution promptly (meet/exceed expected response time to ensure customer satisfaction).

· Work with Sales team to prioritize and resolve customer concerns and escalate issues to the correct team when required and in a prompt manner.

· Respond to customer inquiries regarding defined SLAs.

Cross-Functional Collaboration

· Provide sales team with account updates and potential new opportunities or issues.

· Coordinate with Operations for timely delivery and quality assurance.

· Closely communicate with Sales team to ensure consistent, clear customer messaging.

· Work with Finance on credit approvals and communicate status to sales team.

· Communicate customer feedback to each pertinent team and department (i.e., sales, engineering, manufacturing, quality, shipping, etc.).

Performance Metrics

· Customer Retention: Measured by repeat orders and NPS.

· Response Time: Average time to resolve customer inquiries.

Skills & Competencies

· Strong communication skills.

· Strong attention to detail and organizational skills.

· Ability to qualify customer requests and requirements.

· Proactive team support.

· Ability to adapt to changing priorities in a fast-paced environment.

· Strong communication, interpersonal, and conflict-resolution skills.

· CRM proficiency (HubSpot).

· Process following and multitasking ability.

Behavioral Expectations

· Maintain professionalism with all customer interactions.

· Proactive follow-through with assigned tasks.

· Collaborate effectively with internal teams to ensure seamless customer experience.

· Uphold all company standards related to service, compliance, and confidentiality.

The Construction Manager is responsible for working with the Construction Management team to provide overall management direction in reporting capital and value-add projects throughout the company portfolio.

• Specification of project objectives and plans including delineation of scope, budgeting, scheduling, setting performance requirements, and selecting project participants.
• Development of effective communications and mechanisms for resolving conflicts among the various participants.
• Project time management to provide an effective project schedule.
• Project cost management to identify needed resources and maintain budget control.
• Project quality management to ensure functional requirements are met.
• Project communications management to ensure effective internal and external communications.
• Project risk management to analyze and mitigate potential risks.
• Project procurement management to obtain necessary resources from external sources.
• Bid comparisons and review.
• Work directly with compliance on budget/expense tracking.
• Provide updates to Investment Management team and partners as required.
• Maintain client/vendor relationships.

• 5+ years experience in Construction Management.
• Bachelors degree preferred.
• Gantt Chart Scheduling experience preferred.
• Microsoft Project Experience preferred, along with typical Microsoft Office programs.
• Ability to read/interpret basic blueprints required.
• Must be able to handle a fast-paced environment.
• Ability to meet deadlines consistently.
• Financial management skills.
• Excellent business management and developmental skills.
• Strong written and verbal communications skills. Ability to understand and carry out industry specific written and oral direction. Positive, innovative approach to problem solving. Presents ideas in a clear, concise, understandable, and organized manner; negotiate, persuade, and modify opinion in order to reach the goals/objectives of the organization.
• Ability to work independently as a project leader and as a team member. Ability to relate well with others. Ability to work in an organized, efficient manner with a high level of accuracy, attention to detail, and follow-through.
• Ability to exercise judgment and discretion is critical to success. Must be professional at setting priorities and coping with competing demands.
• Excellent time-management, multi-tasking, and general organization skills.
• Physcial demands require walking; standing; bending; carrying of moderate items such as papers, boxes, event items, collateral, books, small parts; driving an automobile, etc. Physical demands are required to perform the work and is not limited to the above.
• Physcial demands require walking; standing; bending; carrying of moderate items such as papers, boxes, event items, collateral, books, small parts; driving an automobile, etc. Physical demands are required to perform the work and is not limited to the above.

The RMR Group offers an extensive total rewards package to ensure that your benefits align with your needs. Employees who work at least 21 hours per week are eligible to participate in The RMR Group's benefits plans, including:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life & Disability Insurance
• Health Savings Account (HSA) & Flexible Spending Plans (FSA)
• 401(k) Plan with Employer Match
• Holidays, Vacation & Sick Time
• Parental Leave
• Tuition Assistance
• Matching Gift Program
• Wide Array of Voluntary, Employee-Paid Benefits to choose from including Critical Illness & Accident Insurance, Identity Theft Protection & Pet Insurance

The RMR Group (Nasdaq: RMR) is a leading U.S. alternative asset management company, unique for its focus on commercial real estate (CRE) and related businesses. RMR's vertical integration is strengthened by nearly 900 real estate professionals in more than 30 offices nationwide who manage approximately $40 billion in assets under management and leverage more than 35 years of institutional experience in buying, selling, financing and operating CRE. RMR benefits from a scalable platform, a deep and experienced management team and a diversity of real estate strategies across its clients. RMR has been recognized by The Boston Globe as a "Top Place to Work", by the Environmental Protection Agency (EPA) as an "ENERGY STAR Partner of the Year" and ranked by the Building Owners and Managers Association (BOMA) as having one of the highest number of BOMA 360 designated properties in its portfolio. RMR is headquartered in Newton, MA and was founded in 1986.

RMR's mission is to create long term value for our clients by managing their investments and assets "like we own it" - an approach that consistently and repeatedly generates opportunities for all our employees, investors and stakeholders. We are guided by six core values:

• Integrity at Our Core.
• Perform Passionately and Effectively.
• Inspired Thinking.
• Like We Own It.
• Power of We.
• Mutual Respect.

Visit our website to learn more about what makes The RMR Group a rewarding place to build a career.

Follow RMR on LinkedIn and Instagram @thermrgroup.

The RMR Group is an equal opportunity employer. Qualified applications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here.

We're seeking a detail oriented, tech savvy, and customer obsessed Associate, Digital Marketing Strategy, to develop B2C and B2B digital marketing strategies for our real estate portfolio. This role will be a key contributor to our multichannel marketing efforts, helping generate qualified leads throughout the customer journey. oriented, tech savvy, and customer obsessed channel marketing efforts, helping generate qualified leads throughout the customer journey.

As a member of the digital marketing team, you will play an integral role in managing and optimizing our marketing technology stack. Your work will help connect prospects to customer workflows while driving efficiency and scalable automation.

You will collaborate closely with property operations, sales teams, and marketing partners to ensure that lead generation mechanisms (CRM systems, marketing automation tools, websites, and partnership referral channels) are functioning effectively and consistently delivering qualified lead generation mechanisms.

This role is responsible for supporting and , with shared and overlapping responsibilities across both websites.

Digital Marketing

• Identify opportunities and challenges within the customer journey and develop strategies for improving the flow
• Partner with the Director, Digital Marketing to create multi-channel, growth marketing strategy plans; supporting company-wide, multi-year marketing plan

Website Management & Optimization

• Leverage reporting tools to monitor websites' performance
• Partner with the Associate, Digital Advertising on opportunities to increase lead performance quality and reporting on the end-to-end customer journey
• Monitor and manage incoming lead flow across multifamily websites to ensure timely follow-up and optimal distribution

• Maintain and optimize lead capture forms, chatbots, and contact pathways on websites
• Oversee the website maintenance and site content optimization

Marketing Automation & Campaign Execution

• Build and deploy automated email and SMS journeys to nurture customers throughout the funnel
• Segment audiences based on behavior, demographics, and lifecycle stage to deliver personalized communications
• Test and refine drip campaigns, autoresponders, and re-engagement workflows to improve lease conversion rates
• Support marketing campaigns with timely execution of automated communications and lead flow updates

Systems & Data Management

• Own day-to-day management of marketing automation platforms (e.g., CRM, CDP, etc.)
• Ensure clean data hygiene and integration between marketing platforms
• Work with analytics teams to develop dashboards that surface actionable insights on campaign and lead performance

• 3+ years of experience in digital marketing management, marketing automation, CRM, or lead management, preferably in commercial real estate
• Familiarity with CRM, CDP, MAP, GA4 and Google Tag Manager platforms
• Understanding of digital advertising, website conversion tactics, and SEO
• Analytical mindset with the ability to derive insights from data and act on them
• Detail-oriented, highly organized, and comfortable in a fast-paced, matrixed environment
• Strong communication skills and a proactive, team-first attitude

Preferred Qualifications:

• Experience in multifamily housing or commercial real estate
• Knowledge of fair housing guidelines and digital marketing compliance
• Understanding of digital advertising, website conversion tactics, and SEO
• Strong understanding of the residential leasing lifecycle and lead-to-lease funnel

This role is 4 days in office at 3340 Peachtree Rd, Atlanta and 1 day WFH.

The RMR Group offers an extensive total rewards package to ensure that your benefits align with your needs. Employees who work at least 21 hours per week are eligible to participate in The RMR Group's benefits plans, including:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life & Disability Insurance
• Health Savings Account (HSA) & Flexible Spending Plans (FSA)
• 401(k) Plan with Employer Match
• Holidays, Vacation & Sick Time
• Parental Leave
• Tuition Assistance
• Matching Gift Program
• Wide Array of Voluntary, Employee-Paid Benefits to choose from including Critical Illness & Accident Insurance, Identity Theft Protection & Pet Insurance

The RMR Group (Nasdaq: RMR) is a leading U.S. alternative asset management company, unique for its focus on commercial real estate (CRE) and related businesses. RMR's vertical integration is strengthened by nearly 900 real estate professionals in more than 30 offices nationwide who manage approximately $40 billion in assets under management and leverage more than 35 years of institutional experience in buying, selling, financing and operating CRE. RMR benefits from a scalable platform, a deep and experienced management team and a diversity of real estate strategies across its clients. RMR has been recognized by The Boston Globe as a "Top Place to Work", by the Environmental Protection Agency (EPA) as an "ENERGY STAR Partner of the Year" and ranked by the Building Owners and Managers Association (BOMA) as having one of the highest number of BOMA 360 designated properties in its portfolio. RMR is headquartered in Newton, MA and was founded in 1986.

RMR's mission is to create long term value for our clients by managing their investments and assets "like we own it" - an approach that consistently and repeatedly generates opportunities for all our employees, investors and stakeholders. We are guided by six core values:

• Integrity at Our Core.
• Perform Passionately and Effectively.
• Inspired Thinking.
• Like We Own It.
• Power of We.
• Mutual Respect.

Visit our website to learn more about what makes The RMR Group a rewarding place to build a career.

Follow RMR on LinkedIn and Instagram @thermrgroup.

The RMR Group is an equal opportunity employer. Qualified applications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here.

Job Title: Pricing Actuary

Division: Finance - Actuarial

Reports To: Lead Pricing Actuary - Cyber & Executive Risks

Key Relationships: Underwriters and business managers, Beazley actuaries, Claims managers, Data Management and Ceded Reinsurance teams, regulators, external actuaries, brokers.

Job Summary: Actuarial pricing for the Cyber Risks Division and the Executive Risks classes (within the Specialty Risks Division) at Beazley

Key Responsibilities:

Technical

• Provide pricing support to the Cyber & Executive Risks underwriting teams at Beazley; pricing support includes (as required):

• Developing pricing tools that support the estimation of price adequacy and rate change

• Performing portfolio and transactional pricing analyses

• Performing segmental and trend analyses

• Performance monitoring (e.g. rate change and price adequacy metrics)

• Develop, maintain and review pricing models to the required standards

• Contribute effectively to the production of the relevant reports required for any key committees where required.

• Provide training to underwriters in pricing; this includes technical pricing and rate change requirements

• Understand and support the underwriting controls related to pricing and relevant regulatory principles

• Understand and apply the pricing quality assurance process

• Assist in other projects undertaken by the actuarial team e.g. liability transfer valuations and business planning analyses

• Operate as an effective team member by supporting colleagues and contributing in the delivery and achievement of overall team and business objectives

• Build your technical pricing skills and experience

• Provide support and mentoring to the junior members of the team

• Keep abreast of industry best practice, new initiatives and changes in regulatory requirements

• Build and maintain constructive working arrangements with those groups identified as being key to your role

• Work with the underwriters, exposure management, claims managers, Data Management and Ceded Reinsurance to ensure the quality and appropriateness of the data used for pricing; ensure the necessary data is captured from pricing tools to enhance future pricing capabilities

• Maintain pricing model documentation with required frequency, obtaining the appropriate managerial sign-offs

• Identify opportunities and contribute to delivering improvements in the pricing processes and methodologies

• Undertake professional, technical and career development training (delivered internally and externally); this includes pursuing the actuarial qualification where applicable

General

It is important that within all your interactions both internally and externally you adhere to Beazley's core values - Being Bold, Striving for Better, and Doing the Right Thing - as they contribute to an internal environment of teamwork and promote a positive brand image and experience to our external customers. We also expect Beazley employees to:

• Comply with Beazley procedures, policies and regulations including the code of conduct which incorporates the PRA and FCA Conduct.

• Undertake training on Beazley policies and procedures as delivered by your line manager, the People & Sustainability or assurance teams (compliance, risk, internal audit) either directly, via e-learning or the learning management system.

• Display business ethics that uphold the interests of all our customers

• Ensure all interactions with customers are focused on delivering a fair outcome, including having the right products for their needs.

• Comply with any specific responsibilities necessary for your role as outlined by your line manager, the People & Sustainability or assurance teams (compliance, risk, internal audit) and ensure you keep up to date with developments in these areas. This may include, amongst others, Beazley's underwriting control standards, Beazley's claims control standards, other Beazley standards and customer relationship management.

• Carry out additional responsibilities as individually notified, either through your objectives or through the learning management system. These may include membership of any Beazley committees or working groups.

Personal Specification:

Essential Criteria

• Actuarial qualification

• Pricing experience; with specialty (re)-insurance market knowledge desirable

• Firm grasp of actuarial / statistical techniques used in pricing

• Understanding of reinsurance and capital with application to pricing

Education and Qualifications

• University degree in Mathematics or related field

Skills and Abilities

• General commercial and financial knowledge

• Competent user of MS Excel; VBA, Access, Python, SQL and R skills desirable

• Strong analytical skills with attention to detail; accurate and numerate

• Able to communicate effectively both verbally and in writing

• Team worker as well as able to work on own initiative

• Ability to manage time, meet deadlines and prioritise

Aptitude and Disposition

• Outcome focused, self-motivated, flexible and enthusiastic

• Professional approach to successfully interact with team members, internal and external stakeholders

Competencies

• Achievement and solution focused

• Analytical

• Information seeking

• Stakeholder focus

• Using initiative

• Having integrity

• Taking responsibility

• Attention to detail

Who We Are:

Beazley is a specialist insurance company with over 30 years' experience helping people, communities and businesses to manage risk all around the world. Our mission is to inspire our clients and people with the confidence and freedom to explore, create and build - to enable businesses to thrive. Our clients want to live and work freely and fully, knowing they are benefitting from the most advanced thinking in the insurance market. Our goal is to become the highest performing sustainable specialist insurer.

Our products are wide ranging, from cyber & tech insurance to marine, healthcare, financial institutions and contingency; covering risks such as the weather, film production or protection from deadly weapons.

Our Culture

We have a wonderful mix of cultures, experiences, and backgrounds at Beazley with over 2,000 of us working around the world.Employee's diversity,experience and passion allow us to keep innovating and moving forward, delivering the best. We are proud of our family-feel culture at Beazley that empowers our staff to work from when and where they want, in an adult environment that is big on collaboration, diversity of thought and personal accountability. Our three core values inspire the way we work and how we treat our people and customers.

• Be bold

• Strive for better

• Do the right thing

Upholding these values every day has enabled us to become an innovative and responsive organization in touch with the changing world around us - our ambitious inclusion & diversity and sustainability targets are testament to this.

We are a flexible and innovative employer offering a friendly, collaborative, and inclusive working environment. We actively encourage and expect applications from all backgrounds. Our commitment to fostering a supportive and dynamic workplace ensures that every employee can thrive and contribute to our collective success.

Explore a variety of networks to assist with professional and/or personal development. Our Employee. Networks include:

• Beazley RACE - Including, understanding and celebrating People of Colour

• Beazley SHE - Successful, High potential, Empowered women in insurance

• Beazley Proud - Our global LGBTQ+ community

• Beazley Wellbeing - Supporting employees with their mental wellbeing

• Beazley Families - Supporting families and parents-to-be

We encourage internal career progression at Beazley, giving you all the tools you need to drive your own career here, such as:

• Internal Pathways (helping you grow into an underwriting role)

• iLearn (our own learning & development platform)

• LinkedIn Learning

• Mentorship program

• External qualification sponsorship

• Continuing education and tuition reimbursement

• Secondment assignments

The Rewards UK

• The opportunity to connect and build long-lasting professional relationships while advancing your career with a growing, global organization.
• Attractive base compensation and discretionary performance related annual bonus
• Private medical insurance coverage for both you and your dependents
• Company paid life assurance and long term disability insurance
• Pension with 10% employer contribution, plus a further matched contribution up to 2.5%
• 25 days of annual leave (prorated for 1st calendar year of employment), plus public holidays, with the ability to flex the religious bank holidays to suit your religious beliefs, subject to approval. Additional annual leave purchase is also available up to a maximum of five additional days per year.
• Up to 2.5 days matched paid leave for volunteering at a charity of your choice and 5 days paid leave to provide or arrange care for a dependent with a long term care need annually

Company Overview:

Cardio Partners, a division of Sarnova, is a national leader in emergency prevention and an ardent advocate in the fight against Sudden Cardiac Arrest (SCA). Cardio Partners offers complete cardiac solutions to our customers including equipment, consultation, end-to-end training, and program management. As an authorized master distributor of all FDA-approved defibrillator devices, the company provides customers the best-in-class value for new and recertified equipment. Customers’ emergency preparedness needs are met via Cardio Partners’ nationwide CPR training courses and state-of-the-art program management services.

Responsibilities and Qualifications

Summary:

As a Strategic Account Executive, you will own, protect and grow long-term relationships with existing large, high-value, complex enterprise clients, including Fortune 500 companies. These accounts are long-term contracted customers and represent a significant portion of our revenue, requiring a proactive, consultative and detail-oriented approach to ensure satisfaction, retention, and growth. Your role involves providing exceptional customer service, administrative support, and presenting white-glove, consultative solutions to senior-level customer stakeholders.

Organizational Impact:

This role is pivotal in maintaining and growing revenue from our most important clients, ensuring long-term partnerships and loyalty. By delivering a white-glove service experience and identifying upselling opportunities, you will contribute to overall customer satisfaction and revenue growth.

Essential Duties and Responsibilities:

• Serve as the primary point of contact for assigned strategic accounts, ensuring a high level of client satisfaction and engagement
• This role follows a land‑and‑expand model, with approximately 70% focused on strategic account management and 30% on identifying and driving growth opportunities within existing accounts
• Manage all aspects of client relationships, including inquiries, administrative tasks, and escalations, with professionalism and urgency
• Coordinate complex, large-scale deployment of products or services with external and internal partners
• Identify and promote upselling opportunities for additional products and services that align with client needs
• Develop and execute account plans that support client objectives while driving incremental revenue for the company
• Coordinate with internal teams, such as Customer Success, Operations, and Product Development, to deliver seamless support and solutions to clients
• Conduct regular check-ins, business reviews, and performance reporting for clients to reinforce value and strengthen relationships
• Ensure contract compliance and assist with renewals or amendments as necessary
• Maintain detailed records of client interactions, product usage, and sales activity in CRM systems
• Stay informed about industry trends, competitor offerings, and client business developments to anticipate needs and provide proactive solutions
• Represent the company at client events, trainings, and industry gatherings to reinforce relationships and promote additional offerings
• Collaborate with sales leadership to refine account management strategies and share client feedback for continuous improvement
• Nationwide travel to meet with customers, attend events, or other business related reasons is required. Travel expectation is 30% per month.
• Additional job duties as assigned

Skills/Experience Required:

• Education: Bachelor’s degree in business, sales or marketing
• 5+ years of experience in account management, client success, or consultative/solution-based sales roles, preferably with large enterprise clients
• Proven track record of managing high-value accounts and delivering exceptional customer service
• Ability to effectively manage and sell complex, consultative solutions that require aligning products, services, and stakeholders to meet broader customer objectives
• Ability to identify upselling opportunities and present tailored solutions to clients
• Excellent interpersonal and communication skills, with the ability to build trust and influence senior-level stakeholders
• Strong organizational skills and attention to detail, with the ability to manage complex administrative tasks effectively
• Proficiency in CRM tools (e.g., Salesforce) and Microsoft Office Suite
• Self-motivated, proactive, and able to work independently in a fast-paced environment
• Sound judgment and analytical skills with demonstrated ability to analyze complex issues and develop alternative solutions
• Entrepreneurial mindset with the ability to proactively identify challenges, think critically, and develop solutions in collaboration with internal partners Effective time management and organizational skills
• Strong written communication skills with ability to prepare clear, concise business proposals
• Ability to independently manage all aspects of the job role including required goals and business practices in a remote environment

Sarnova is an Equal Opportunity Employer. We offer a competitive salary, commensurate with experience, along with a comprehensive benefits package, including 401(k) Plan. EEO/M/F/Veterans/Disabled. Our mission is to be the best partner for those who save and improve patients’ lives. Excellence in delivering upon our mission is dependent upon having a diverse team that is empowered to bring their full, authentic self to work each day. We strive to create a workplace that reflects the communities we serve, and we are passionate about creating an inclusive workplace that promotes and values diversity.

#CardioPartners

Job Title: Assistant Property Manager (Contract-to-Hire)

Location: Sandy Springs, GA

Compensation: $20–$27/hour (based on experience)

Benefits: This position is eligible for medical, dental, vision, and 401(k).

Qualifications:

• 2+ years of administrative, customer service, or property management experience
• Experience working with property management software and Microsoft Office applications
• Strong communication, organizational, and interpersonal skills
• Ability to manage multiple priorities and work in a fast-paced environment
• Customer service oriented with a professional and responsive approach to resident needs
• Valid driver’s license with an insurable driving record and access to a personal vehicle

Job Description:

Our client is seeking an Assistant Portfolio Manager for a 3–6 month contract-to-hire opportunity supporting the day-to-day operations of a portfolio of single-family rental homes in the Atlanta market. This role partners closely with the Portfolio Director and is responsible for supporting resident relations, property operations, financial tracking, and administrative coordination.

This position is ideal for someone with strong organizational skills who enjoys working in a fast-paced property management environment while providing exceptional customer service to residents.

Key Responsibilities:

• Assist in managing a portfolio of single-family rental homes in alignment with company policies, metrics, and operational goals
• Support the Portfolio Director in maintaining occupancy levels and ensuring positive resident relations
• Assist residents with move-in and move-out processes while responding to inquiries and service requests in a timely and professional manner
• Monitor and manage operational reports, tasks, and workflow within the property management system
• Support accounts receivable processes including rent collection, deposits, reconciliation, and collections follow-up
• Address resident and property-related issues as they arise and ensure accurate documentation in the property management system
• Maintain electronic lease files and ensure proper documentation and file management within the internal database
• Assist with administrative reporting and operational tracking to support portfolio performance

As a Senior Planner you will monitor the distribution and management of the weekly and monthly production schedules for operations. Makes priority decisions in regards to production maintenance.

You will do this by

1. Establishes and manages daily, weekly, and monthly production scheduling process for the site and adjusts schedules accordingly to deliver site goals and objectives
2. Creates and releases production orders and partners closely with Manufacturing, Quality and Logistics in the prioritization and expediting of the orders
3. Provides data for Key Performance Metrics Works with management to provide optimal efficiency to meet the needs of internal and external customers
4. Ensures appropriate and timely communication to operations and management occurs when schedule adjustments and delays happen to align with priorities
5. Investigates scope of requests and determines scheduling status and/or feasibility
6. Monitors material usage and inventory turns and levels in an effort to manage inventory
7. Coordinates transfer of materials to fulfill interplant and service requirements on schedule
8. Performs some lead responsibilities which may include: training, assigning and/or reviewing work, providing guidance and overseeing work flow of unit
9. Performs other duties as assigned

Qualifications

• Advanced training and/or experience with the site production scheduling process, Supply Chain principles, and site wide Standard Operating Procedures (SOP’s)
• Highly skilled with data analysis in database management and Material Requirement Planning (MRP) Systems
• Excellent written and verbal communication skills across functional areas and organizational lines
• Self directed, self-disciplined and highly organized with the ability to makes timely and effective decisions
• Fluent in English and primary language used in area of responsibility and/or location
• Minimum of five years of experience as a Scheduler/Planner
• Minimum of four years of experience in materials/logistic management or related field
• Bachelor's Degree in Supply Chain Management or related field or equivalent experience

Description

• 
  Own and lead the Tech, Media & Entertainment client portfolio within Insights Services.
• 
  Serve as the primary point of contact for key client stakeholders across multiple accounts.
• 
  Translate business objectives into structured insights programs and reporting frameworks.
• 
  Ensure delivery excellence across dashboards, reports, executive presentations, and strategic recommendations.

• 
  Lead and develop a team of 3-4 analysts.
• 
  Provide structured coaching, performance feedback, and development planning.
• 
  Ensure workload prioritization and resourcing across accounts within the vertical.
• 
  Foster accountability, quality standards, and consistent delivery practices.
  
  

• 
  Oversee account timelines, scope adherence, and delivery milestones.
• 
  Monitor project health, utilization, and margin performance within your vertical.
• 
  Partner with Sales, Client Success, and Product to ensure alignment and scalable solutions.
• 
  Escalate risks early and proactively remove blockers impacting delivery.

• 
  Ensure consistent application of research methodologies and media measurement frameworks.
• 
  Maintain high standards for storytelling, visualization, and strategic clarity.
• 
  Contribute to SOP refinement and knowledge sharing within Insights Services.

• 
  Bachelor's degree in PR, Communications, Market Research, Business, or a related field; advanced degree preferred.
• 
  4+ years of experience in insights, media analytics, market research, or related fields, with 1-3 years of people management experience.
• 
  Proven track record in managing large-scale, multi-stakeholder insights programs with measurable business impact.
• 
  Expertise in research methodologies, media measurement KPIs, and translating complex data into actionable strategic recommendations.
• 
  Experience in Tech, Media, or Entertainment industries preferred.
• 
  Commercial awareness, including scope management and margin sensitivity.
• 
  Demonstrated success in leading and developing high-performing teams.
• 
  Exceptional executive presence with the ability to influence senior stakeholders internally and externally.
• 
  Business-level fluency in English (additional languages a plus).

• 
  Enjoy flexible paid time off that allows you to have an enhanced work-life balance.
• 
  Excellent medical, dental, and vision options
• 
  401(k) matching, life insurance, commuter benefits, and parental leave plans
• 
  Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
• 
  Energetic work environment with a hybrid work style, providing the balance you need.
• 
  Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.

• 
  Base Salary of $115,000 - $132,000 USD per year + 10% annual bonus paid in quarterly installments [subject to the terms of the applicable bonus plan] Total compensation range for this position: $126,500 - $145,200 USD per year.