Engineering Jobs in Wi Remote

373 positions found — Page 6

Production Supervisor (2nd Shift)
✦ New
🏢 Preco
Salary not disclosed
Somerset, WI 1 day ago

Preco is now hiring a Full-Time Production Supervisor (2nd Shift) for their Metals Department in Somerset, WI.


The Production Supervisor would have all production personnel on that shift as direct reports. The team will be focused on the Metals Market. The Supervisor is responsible for training and motivating employees. The team must meet quality, production, and efficiency goals. The Production Supervisor is to be a point of contact for anyone on shift for questions or directions. The Supervisor is responsible for communication with other groups and shifts.


Preco is a leading designer and manufacturer of precision automated processing systems for high-speed and high-accuracy cutting, perforating, welding, and other specialized industrial processing applications. With our proprietary die cutting and laser-based manufacturing capabilities, Preco has also become one of the largest contract manufacturing service (CMS) providers in North America.


Key Responsibilities:

  • Ensure all personnel are aware of and follow Preco safety protocols.
  • Follow and meet the manufacturing schedule as defined by Scheduler. Adjust personnel to maintain schedule priorities.
  • Strive to manufacture all products to meet specifications. Troubleshoot and resolve quality issues. Stop production if solution cannot be found.
  • Support data accuracy and input for production analytics. Use data to analyze productivity to manage production and personnel. Make recommendations to management as appropriate.
  • Identify process and procedure problems that negatively affect quality and efficiency. Work with team, other shifts, Engineering, and Quality to resolve problems and continuously improve process.
  • Communicate issues and solutions across all shifts. This ensures solutions are leveraged and problems are not repeated.
  • Ensure team has resources, tools, and materials to keep machines running efficiently and without quality defects.
  • Identify training needs for personnel on shift and schedule training.
  • Develop/implement growth and development plans for personnel. This includes daily feedback and annual reviews.
  • Verify that orders are complete, documentation is complete and accurate, parts are packed and labeled, properly report time and quantity correctly, and ready to be shipped (all paperwork is filled out completely and correctly).
  • Assure production team is performing line clean out and work cell clean up prior to next job or shift.
  • Responsible for meeting all SQF (Safe Quality Foods), quality, and customer requirements for this position.
  • Responsible for facility lock up and shutdown of unused laser systems.
  • Other tasks assigned by supervisor.


Job Requirements:

  • High school diploma or GED.
  • Minimum 5 years’ experience in a supervisory role utilizing automated production equipment.
  • Excellent communication and interpersonal skills.
  • Ability to prioritize tasks.
  • Strong organizational and time management skills.


Preferred Qualifications:

  • Associate Degree or coursework in Management, Business, or Leadership.
  • Working knowledge of quality management system (QMS), International Organization for Standardization (ISO), and SQF.
  • Exposure to or completion of formal business courses beyond the high school level.


Our dedicated staff keeps us at the leading edge of precision automated processing systems in our industry. When you work at Preco, you have the opportunity to apply your skills to create optimal solutions for our customers. We have a collaborative culture and a team united by a passion to provide solutions to our customers.


Preco has partnered with Hueman for its recruitment needs.


If you are interested in learning more about a career with Preco as a Production Supervisor, apply today!

Not Specified
1st Shift Supervisor
✦ New
Salary not disclosed
New Berlin, WI 1 day ago

Company Description

  • Founded in 1975, New Berlin Plastics (NBP) is a family-owned leader in custom injection molding, specializing in high-precision, engineering-grade components. Based in a state-of-the-art, 100,000-square-foot facility in New Berlin, WI, we pride ourselves on being more than just a manufacturer; we are a strategic partner to some of North America’s leading OEMs. At NBP, you aren't just a cog in a machine; you are part of a team that values continuous improvement, technical expertise, and a "solution-first" mindset.


Job Description

  • Supervise and coordinate daily activities of the production employees to ensure a quality product is produced to meet on-time delivery goals in a cost-effective and safe manner


Duties and Responsibilities

  • Assign and prioritize work to produce products according to the production schedule.
  • Ensure company policies, safety procedures, and quality standards are followed by all team members
  • Actively coach, train, develop, and counsel employees for personal and professional growth opportunities to continually enhance their skill sets.
  • Identifies training gaps and ensures production employees receive all required training in a timely manner and cross-training is completed as needed.
  • Works with Manufacturing Manager to identify and implement improvement projects to increase safety, production efficiency, and reduce downtown.
  • Perform daily shift audits and monitor scrap, molding and finishing performance to ensure quality and quantity standards are met.
  • Maintain a safe and clean work environment by periodic inspections of production equipment, workstations, and plant. Request/direct corrective action as needed.
  • Review shift-end reports for transaction errors, inefficiencies, and scrap issues and work to resolve issues through communication, training, or corrective action.
  • Provide technical assistance with production/process problems
  • Work with Human Resources in staffing activities such as interviewing, hiring, career pathing, and training and development of production employees.
  • Maintain good employee relations and continuously monitor employee performance.
  • Maintain personnel/attendance records of assigned employees.
  • Investigate and document work-related injuries.
  • Supervisory Responsibilities: Production Employees, Quality Assurance Auditors
  • Other duties as assigned.


Qualifications

  • Bachelor’s degree and 5 years of supervisor experience in manufacturing and/or a combination of relevant work experience and education in related field.
  • Injection Molding experience preferred
  • Demonstrated leadership skills to develop, mentor, motivate, and hold others accountable
  • Ability to mitigate teams conflicts and elicit cooperation from a wide variety of sources / cross functional teams.
  • Strong problem-solving abilities and continuous improvement mindset.
  • Proficient with Enterprise Resource Planning (ERP) software. IQMS a plus.
  • Ability to be flexible and responsive to changing scheduling requirements.
  • Basic proficiency with Microsoft Office (Word, Excel, Outlook)
  • License or Certificate Suggested: Forklift


Physical & Work Environmental Requirements

  • The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with physical disabilities to perform the essential functions.
  • Employee is frequently required to stand; use of hands to fingers, talk, and hear. The employee is occasionally required to walk; sit; and stoop, or kneel. Specific vision requires include close vision and color vision.
  • Manufacturing and office environment. Safety glasses required in the plant.


All your information will be kept confidential according to EEO guidelines.

Not Specified
Deviation Investigation Associate
✦ New
Salary not disclosed

Job Title: Deviation Investigation Writer/Associate

Location: Pleasant Prairie, WI

Duration: 3-Month Contract (Potential of Extension)


Overview:

We are seeking two detail-oriented and driven professionals to join a dynamic manufacturing

operations team as Deviation Investigation Writers. These individuals will play a critical role in

supporting quality compliance by documenting and investigating deviations—unexpected events that

impact product quality, safety, or regulatory standards.


Key Responsibilities:

  • Ghostwrite deviation investigation reports on behalf of technical staff, including operators and engineers.
  • Collaborate with subject matter experts to gather information and draft clear, audit-ready documentation.
  • Support root cause investigations (RCI) and contribute to continuous improvement efforts.
  • Assist in managing deviations across various manufacturing areas, including filling, inspection robotics, and process operations.
  • Ensure documentation meets regulatory standards and is easily understandable by auditors and cross-functional teams.

Required Qualifications:

  • Proven experience in technical writing, preferably in a regulated or manufacturing environment.
  • Background in quality assurance, engineering, or a related technical field.
  • Ability to quickly learn complex manufacturing processes and translate them into clear, structured documentation.
  • Strong analytical and communication skills.
  • Comfortable working independently and collaboratively in a fast-paced setting.

Preferred Qualifications:

  • Experience writing deviation investigation reports or supporting root cause analysis.
  • Familiarity with manufacturing environments such as pharmaceutical, chemical, or food production.
  • Understanding of parenteral manufacturing processes is a plus, but not required.
Not Specified
Associate Project Manager
✦ New
Salary not disclosed

Installing underground cables for power transmission, power distribution, renewable energy and communication networks is a necessary step in hardening the electrical grid, delivering reliable communication networks, and integrating renewable energy into our existing systems. Michels Underground Cable, Inc. is one of the most trusted underground line and duct bank contractors in the United States. We do it all – from directly burying or installing protective casing for solid and stranded conductors and copper, fiber optic and coaxial cable. Our work improves lives. Find out how a career at Michels Underground Cable, Inc. can change yours.


As an Associate Project Manager your key responsibilities will be to serve as project support by planning, organizing, and implementing project management principles. This position must demonstrate an understanding of how the business runs, how changing circumstances are handled, and who to contact when there are questions. Critical for success are the abilities to work independently and as a part of a team, meet deadlines, and anticipate and meet internal customer needs


Why Michels Underground Cable, Inc.?

  • Customers trust us to build cables that will be out of sight, but in high demand
  • Our steady, strategic growth revolves around a commitment to quality
  • We are family owned and operated
  • We invest an average of $5,000 per employee on training each year
  • We perform challenging, meaningful work that improves the world
  • We believe everyone is responsible for promoting safety, regardless of job title
  • We are a part of the Michels family of companies – one of North America’s largest, most diversified energy and infrastructure contractors
  • We offer a comprehensive benefits program, including Health, Dental, Life, Flexible Spending Accounts, Health Savings Account, Short Term and Long Term Disability Insurance, 401(k) plan, Legal Plan, and Identity Theft and Monitoring Plan. Depending on your positions and location you may participate in a different benefit plan.


Why you?

  • You like to surround yourself with dedicated, value-driven people
  • You relish new challenges and evolving technology
  • You cringe when you hear: “Because that’s the way we’ve always done it.”
  • You like to know your efforts are noticed and appreciated
  • You want to make your own decisions, but know support is always available
  • You want to work to make a difference in people’s lives

What it takes?

  • Bachelor’s degree in construction management, civil engineering or related field, 3 years of related experience or equivalent combination
  • Experience with Microsoft Office Suite, job cost tracking software, estimating software or Primavera (desired)
  • A valid driver’s license for the type(s) of vehicles you may be driving and an acceptable driving record
  • Ability to travel and commit to long term onsite projects
Not Specified
Senior Program Manager
✦ New
🏢 Dexian
Salary not disclosed
Racine, WI 1 day ago

Hiring: Utility Project Manager – Data Center Infrastructure

Milwaukee WI (Onsite)

Start: ASAP | End: 3/12/2027 with possible extension


We are seeking an experienced Utility Project Manager to support large-scale data center infrastructure projects. This role will serve as the single point of contact for all utility-related scope, including transmission, distribution, and substations, supporting high-availability, mission-critical facilities.


Role Overview

The Utility Project Manager will lead scope, cost, schedule, quality, and safety for utility and substation work supporting data center developments. You will collaborate with internal energy teams, engineering, construction, utilities, and AHJs to ensure reliable, on-time energization of data center campuses.


Key Responsibilities

Scope & Stakeholder Management

  • Act as Single Point of Contact for all utility and substation scope (transmission, distribution, substations)
  • Lead weekly design and site coordination meetings with Energy, Engineering, Construction, Utilities, and AHJs
  • Coordinate utility design reviews, approvals, and signoffs using Adobe Sign / DocuSign
  • Manage design coordination using latest AutoCAD and BIM 360
  • Develop and maintain responsibility matrices and stakeholder contact lists
  • Track and manage utility agreements, easements, deeds, and ROW documentation to meet project schedules

Cost Management

  • Establish and manage budgets, estimates, contingencies, and not-to-exceed values
  • Track purchase orders and report funding status at defined milestones
  • Ensure scope validation prior to work execution
  • Manage all change orders and scope changes through formal change management processes

Schedule Management

  • Develop and publish detailed utility and substation schedules
  • Identify critical path activities and maintain zero-float logic
  • Track long-lead equipment (LLE) delivery and on-site readiness
  • Provide mitigation plans, recovery schedules, and cost impacts for delays
  • Publish weekly progress reports with photos and milestone updates

Quality Management

  • Conduct weekly site walks and pre-construction walkthroughs
  • Verify substation civil and electrical work meets utility and data center standards
  • Identify, document, and escalate quality issues proactively

Safety Management

  • Champion safety as a core value on all data center sites
  • Develop and submit Energization Safety Plans
  • Lead pre-energization coordination walks with all stakeholders
  • Review and coordinate Methods of Procedure (MOPs)
  • Verify downstream scope completion prior to energization


Required Qualifications

  • 10+ years of utility experience, including transmission, distribution, and substations
  • Proven experience supporting data center or mission-critical infrastructure projects
  • Bachelor’s degree in Engineering or Project Management (preferred)
  • Strong knowledge of easements, ROW, and utility agreements
  • Solid construction project management fundamentals
  • Highly organized, adaptable, and comfortable working in fast-paced, high-visibility environments

Disqualifier: Candidates without direct utility experience will not be considered.


Ideal Candidate Traits

  • Experience working in hyperscale or campus-style data center environments
  • Strong coordination skills across internal teams, utilities, and AHJs
  • Ability to manage ambiguity, tight schedules, and multiple stakeholders


Interested?

Apply now or reach out directly to learn more about this opportunity.


Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit to learn more.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Dexian | Unlock trajectory changing opportunities.

Unlock business potential with Dexian's comprehensive solutions. Discover staffing, talent development, and valuable resources. Explore now!

Not Specified
Technical Product Owner
✦ New
Salary not disclosed
Remote, Oregon 1 day ago

IDR is hiring for a 6 Month Contract to Hire Technical Product Owner
Join a leading organization in the data technology sector, where innovation and agility drive success. This fully remote role offers the opportunity to influence key data engineering initiatives, collaborating across diverse teams to deliver impactful digital products. If you're passionate about data solutions, thrive in fast-paced environments, and possess a strong technical acumen, this is your chance to make a difference and grow your career.

Position Overview for the Technical Product Owner:
• Act as a pivotal link between Data Engineering teams and business stakeholders to facilitate successful technology delivery across digital products
• Manage and prioritize data engineering product backlog, ensuring alignment with organizational objectives
• Author user stories and acceptance criteria, leading refinement sessions and sprint planning
• Lead Agile ceremonies including daily standups, sprint reviews, and retrospectives to ensure smooth delivery
• Utilize data and AI tools to analyze issues, optimize workflows, and maintain high quality in product artifacts

Requirements for the Technical Product Owner:
• Proven experience in stakeholder interaction and managing product backlogs in an Agile environment
• Strong documentation skills and the ability to communicate complex technical requirements effectively
• Proficiency with SQL, data engineering processes, and related technologies such as Azure SQL, Data Factory, SSIS, and Azure Data Lake
• Familiarity with Microsoft tech stack and data delivery tools is highly preferred
• Solid understanding of data engineering concepts and successful delivery of technical products

What's in it for you?
• Opportunity to work remotely with flexible hours, supporting a dynamic team that values innovation and autonomy
• Competitive pay rate of $60-68/hr, leading to an annualized salary of approximately $135,000 + 10% STIP
• Be part of a company with a strong focus on data-driven solutions and cutting-edge technology adoption
• Gain hands-on experience with AI-driven processes and advanced data engineering tools

Why IDR?
• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row.
REMOTE


Remote working/work at home options are available for this role.
Not Specified
Applied AI Engineer
✦ New
Salary not disclosed
Remote, Oregon 1 day ago

Applied AI Engineer

Compensation:

  • Up to $150,000 base salary (direct hire w2 only, no c2c, no 1099), (flexibility on base salary for exceptional experience)

Location:

  • Hybrid / Onsite - Greater Kansas City Metro Area
  • 3 days per week onsite, 2 days remote
  • Candidates must currently reside in the KC metro area or be willing to relocate within a reasonable timeframe
  • Fully remote candidates cannot be considered

Work Authorization:

  • Must be authorized to work in the U.S.
  • No current or future visa sponsorship available

Engagement Type:

  • Full time, direct hire only
  • No third-party agencies, consulting firms, C2C, or 1099 arrangements

About the Opportunity

Vaco Highspring is conducting a confidential search on behalf of a global enterprise organization with a strong technology footprint, including a proprietary SaaS platform and a technology?enabled services business.

The organization is making a focused investment in artificial intelligence to improve internal efficiency, modernize workflows, and embed intelligent capabilities into its software platform. This role offers meaningful ownership and visibility, with a mandate to build and deploy AI systems that have real, production level impact.

The Role

As an Applied AI Engineer, you will play a key role in integrating AI across internal systems and a customer facing SaaS platform. You will work hands on with large language models (LLMs) and modern AI tooling to automate processes, build internal tools, and deliver intelligent product features.

This is a production focused role operating at the intersection of engineering, product, and business operations, with close collaboration across teams in a hybrid/onsite environment. (3-days per week onsite in Greater Kansas City Metro Area, 2-days remote work.)

Key Responsibilities

  • Design and build scalable AI powered services and tools to streamline internal workflows across multiple teams (e.g., operations, content, sales, support).
  • Develop and deliver intelligent features within a proprietary SaaS platform.
  • Integrate, manage, and optimize multiple LLMs and AI APIs (e.g., OpenAI style, Anthropic style, or comparable providers).
  • Provide technical leadership and mentorship to other engineers, including guidance on architecture, best practices, and performance.
  • Build and maintain backend systems and APIs that support AI functionality across products and services.
  • Design infrastructure for model serving, orchestration, monitoring, and lifecycle management.
  • Implement fallback strategies, model routing, and cost performance optimization.
  • Partner cross functionally with engineering, product, and business stakeholders to identify high impact AI opportunities.
  • Apply best practices related to data privacy, security, compliance, and responsible AI use.
  • Stay current with advancements in AI, LLMs, and MLOps, introducing new approaches where appropriate.

Qualifications

  • 6+ years of engineering experience with multiple years of experience in a production environment deploying AI/ML applications or infrastructure.
  • Proven experience applying LLMs or similar AI models to real business or product challenges.
  • Strong backend engineering skills (Python and/or TypeScript preferred).
  • Experience with AI/ML orchestration and deployment tools (e.g., LangGraph style frameworks, Airflow like systems, Kubeflow, Ray, or workflow automation tools).
  • Hands on experience with cloud platforms (AWS, GCP, or Azure) and containerization (Docker, Kubernetes).
  • Front end development experience in areas like React, Node.js, Web Development, front end web product design
  • Solid understanding of MLOps practices, including deployment, monitoring, logging, and evaluation.
  • Knowledge of data privacy, security, and ethical AI considerations.
  • Experience supporting SaaS platforms or technology driven products is a plus.
  • Strong communication skills and the ability to collaborate across technical and non-technical teams.
  • Passion for applying AI in practical, high impact ways.

Why This Role

  • High visibility and ownership of AI initiatives
  • Opportunity to build AI systems that directly impact business outcomes
  • Emphasis on production grade systems, not experimentation alone
  • Collaborative, hybrid environment with close access to stakeholders

Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.


Remote working/work at home options are available for this role.
Not Specified
Power BI Developer
✦ New
Salary not disclosed
Remote, Oregon 1 day ago

W2 Only , Position is Contract to hire

Title: Power BI Developer

Duration: 4-6 Months + Contract to hire

Location: Remote

  • This role at Client is as unique as it is rewarding because of the AF IPAAL Values (Integrity, Passion, Accountability, Achievement, Leadership) and TRI Model (Trust, Respect, Inclusion).
  • This role will serve as a launchpad for a data career for candidates who are passionate about data. As a Power BI Analytics Developer on our Data Insights & Innovation team, the candidate will be a key player from day one. The role offers hands-on experience in building real reports and dashboards using Microsoft Power BI that users need to make critical decisions. The candidate will work closely with senior analysts and business stakeholders to design, develop, and maintain interactive Power BI reports and dashboards.
  • This is an excellent opportunity for the candidate to gain real-world experience in the full lifecycle of analytics development, from data modeling to visualization, in a dynamic and supportive environment.

Departmental Expectation Of Employee

  • Adheres to AF Policy and Procedures and the AF IPAAL Values and TRI Model
  • Acts as a role model within and outside AF.
  • Performs duties as workload necessitates.
  • Maintains a positive and respectful attitude.
  • Communicates regularly with the departmental leader about department issues.
  • Demonstrates flexible and efficient time management and ability to prioritize workload.
  • Consistently reports to work on time, prepared to perform duties of the position.
  • Meets Department productivity standards.

Essential Duties and Responsibilities

  • Assist in development of Power BI reports and dashboards to replace existing reports and dashboards in WebFOCUS
  • Perform data validation and quality checks to ensure the accuracy and reliability of reports.
  • Assist in development of clear, compelling, and user-friendly visualizations that tell a story and facilitate data-driven decision-making.
  • Document data sources, report logic, and development processes to ensure knowledge sharing and maintainability

Key Opportunities

  • Hands-on experience with the Microsoft Power BI and potentially connecting to various data sources
  • A deep understanding of how data analytics drives key business decisions across different functions
  • Experience working in a professional Agile/Scrum environment, managing tasks, and meeting deadlines.
  • Mentorship from experienced data professionals and opportunities for networking.

Qualifications

  • Currently pursuing a Bachelor's degree in Data Analytics, Computer Science, Engineering, Mathematics, Statistics, Renewable Energy, or a related field.
  • Basic experience with Microsoft Power BI, Tableau, or a similar data visualization tool.
  • Understanding of database concepts and data modeling.
  • Basic knowledge of SQL.
  • Strong analytical and problem-solving skills with attention to detail.
  • Ability to work collaboratively in a fast-paced, team-oriented environment.
  • Excellent verbal and written communication skills.

Americans With Disability Specifications Physical Demands

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

  • This is a fully remote position requiring reliable high-speed internet access and a dedicated workspace.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Remote working/work at home options are available for this role.
Not Specified
ServiceNow Principal Domain Architect - Remote
✦ New
Salary not disclosed
City/State
Norfolk, VA
Work Shift
First (Days)
Overview:
Sentara is hiring a ServiceNow Principal Domain Architect!
This position is fully remote!
Overview
The domain architect proactively and holistically leads and supports EA activities that guide the development and management of domain and infrastructure solutions. These solutions enable the organization's future-state business capabilities and drive the organization's targeted business outcomes. Technologies include data centers, infrastructure, cloud, mobile, AI, Internet of Things (IoT), blockchain, edge computing, and immersive experiences technologies.
Domain architects provide the leadership, facilitation, analysis, and design tasks required for the development of an enterprise's technical and infrastructure architecture. Domain architects create deliverables that help develop target-state guidance (standards, guidelines, individual parts, platforms, and configurations) for evolving the technical infrastructure across the enterprise, in order to enable business strategy and deliver targeted business outcomes. They enable and orchestrate the delivery of targeted business outcomes by facilitating and making technical decisions.
A Specialist Professional is a recognized subject matter expert in a job area, typically obtained through advanced education and work experience.
Responsibilities typically include
• Managing large projects or processes with limited oversight from the manager.
• Coaching, reviewing, and delegating work to lower-level professionals.
• Problems faced are difficult and often complex.
Education
  • 8+ years of relevant experience with a degree (Required)
or
  • 10+ years of relevant experience without a degree (Required)

Certification/Licensure
  • ServiceNow Architect Certification (Preferred)

Experience
  • 10 to 12 years of ServiceNow experience over all ServiceNow experience (Required)
  • Minimum 2 to 3 years of ServiceNow architect-level experience (Required)
  • ServiceNow experienced, certified Architect
  • Strong familiarity with ServiceNow Suite (e.g., ITSM, SPM, FSM, ITOM, IRM, EA etc) and platform wide analytics, AI, reporting and Virtual Agent a plus.
  • Proven ability to communicate effectively with both business and technical stakeholders.
  • Demonstrable ability to work independently, with a focus on best practice architectural design and analytical problem-solving and critical thinking.
  • Familiarity with system/software engineering lifecycle principles, including requirements analysis, functional and technical solutions development, and application support.
  • Experience working with large datasets, performing data analysis/modeling, and contributing insights for management decision-making.
Talroo-IT, Indeed
Benefits: Caring For Your Family and Your Career
• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
•Pet Insurance
•Legal Resources Plan
•Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission "to improve health every day," this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Remote working/work at home options are available for this role.
Not Specified
Manager, Analytics Services (Consumer Experience and Call Center) - Remote
✦ New
🏢 Sentara Health
Salary not disclosed
Norfolk, Virginia, Remote 1 day ago
City/State
Norfolk, VA
Work Shift
First (Days)
Overview:
Overview
The Manager of Analytic Services leads a multidisciplinary analytics team focused on enhancing consumer and patient experience, with a strong emphasis on call center analytics and operational improvement. Collaborates with organizational leadership and key stakeholders to define, prioritize, and deliver advanced analytics solutions that drive strategic initiatives and optimize business outcomes. Utilizes expertise in Sentara's informatics infrastructure, data engineering, and visualization tools-including Databricks, Power BI, and Tableau-to develop, interpret, and communicate analytical models supporting program evaluation, operational performance, and clinical excellence.
Key responsibilities include:
Strategic Analytics Leadership: Defines consumer and patient experience analytic requirements in partnership with business and clinical leaders. Aligns analytic strategies with enterprise goals, leading projects from conception to execution using Agile methodologies.
Technical Solutions & Visualization: Designs, develops, and implements scalable analytical solutions leveraging Databricks, Power BI, Tableau, and other enterprise tools. Translates complex data into actionable insights, dashboards, and visualizations for diverse audiences.
Process Improvement & Change Management: Identifies and implements process enhancements to improve the customer journey, call center performance, and clinical quality metrics. Champions change management best practices to embed analytics-driven improvements across business units.
Stakeholder Engagement: Builds effective relationships with internal and external partners, driving consensus and stewardship of analytic priorities. Communicates findings and recommendations to executive leadership in a clear, actionable manner.
Team Leadership & Development: Manages and mentors analytic staff, fosters a culture of continuous learning and professional growth. Responsible for HR development, performance management, and recruitment. Oversees vendor relationships, including contract negotiation and management.
Project Management: Oversees a portfolio of analytics projects, ensuring timely delivery using established project management methodologies. Coordinates cross-functional teams to meet milestones, deliverables, and customer service targets.
Regulatory & Clinical Reporting: Ensures analytic solutions support regulatory compliance and clinical quality reporting, applying quantitative research design and rigorous analytic standards.
Education
  • Bachelor's Level Degree (Required)

Certification/Licensure
  • Project Management Professional Certification (PMP) - (Preferred)

Experience
  • 5+ years of experience in the Clinical/Business Sectors (Required)
  • 5+ years of experience in Healthcare (Required)
  • Proficiency with Agile frameworks, Databricks, Power BI, Tableau, and other modern analytics and visualization tools strongly preferred
  • Demonstrated experience in project management and quantitative research design, preferably within healthcare, consumer experience, or call center domains.
  • Proven success in process improvement, stakeholder management, team development, and change management initiatives.

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is:$106,080.00-$176,820.80. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Talroo-IT, Indeed,
Benefits: Caring For Your Family and Your Career
• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
•Pet Insurance
•Legal Resources Plan
•Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission "to improve health every day," this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Remote working/work at home options are available for this role.
Not Specified
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