Engineering Jobs in Wayne County, MI
54 positions found — Page 2
R.E. Leggette Company | Dearborn, MI | Full-Time, On-Site
About Leggette
R.E. Leggette Company is a commercial specialty contractor delivering high-quality interior construction solutions across office, healthcare, education, and retail environments. Our core services include Acoustical Ceilings, Division 10 Specialties, and Integrated Interior Systems.
Leggette takes pride in accurate estimating, clean scopes of work, and dependable performance from bid through close-out. As we continue to grow and expand into additional commercial trade scopes, we are seeking an experienced Senior Construction Estimator to join our team.
Position Overview
The Senior Construction Estimator will be responsible for independently sourcing, reviewing, and preparing complete cost estimates for commercial construction projects across various trade scopes. This role requires strong experience in identifying bid opportunities, performing quantity take-offs, analyzing scopes of work, and developing competitive, profitable bids.
This is not a lead-driven role — the estimator is expected to actively manage their own bid pipeline using industry platforms, GC relationships, and bid networks.
Key Responsibilities
• Identify and manage bid opportunities through plan rooms, bid services, and industry contacts
• Prepare detailed quantity take-offs and cost estimates
• Review construction drawings, specifications, and bid documents
• Develop complete scopes of work and bid packages
• Analyze materials, labor, and project costs to ensure profitability
• Manage awarded projects from contract through close-out
• Maintain organized estimating and project documentation
• Communicate directly with clients, general contractors, and vendors
Qualifications
• 5+ years of commercial construction estimating experience
• Proven ability to independently source and manage bid opportunities
• Strong understanding of commercial construction documents and trade scopes
• Excellent organizational, analytical, and communication skills
• Experience with estimating software and digital takeoff tools preferred
• Ability to manage multiple bids and deadlines
• Degree in Construction Management, Engineering, or related field a plus (not required)
The candidate will be:
- Responsible for a group of Sub-Commodities for Components (springs, stamping, turned parts, plastic, rubber parts, pistons, electromechanical parts etc) and Outsourced Manufacturing (painting, coating materials, heating treatments etc);
- Working in a cross functional Team with the Global Purchasing Dept, Local Operations, Quality and Logistics;
- Responsible to develop and implement the purchasing strategy on Components and Outsourced Manufacturing in order to maximize the company’s results;
- Responsible to develop and design a proper supplier base in USA and Mexico in accordance to the guidelines of the Global Purchasing Manager, in terms of cost competitiveness, quality, service & innovation;
- Responsible to identify risks and opportunities involved in each sourcing process.
Professional Qualifications & experiences (Hard Skills)
- In-depth experience of Purchasing (NOT LOGISTICS OR PLANNING), at least 5 years, in a multi-country environment and complex Purchasing Organizations.
- Good knowledge and understanding of Purchasing best practice. Experience in buying Components and Outsourced Manufacturing services in an Automotive Companies and in-depth knowledge of the NA supply chain market.
- Ability to work in a truly global organization. Proven experience of working in a fast moving and result driven environment which demands to work under pressure most of the time.
Education / Languages
- Bachelor's degree preferably in Engineering, Manufacturing, Finance, Business or other relevant discipline.
Personal attributes
- Entrepreneurial skills in terms of innovation and problem solving
- Tenacity, tough-mindedness
- Ability to demonstrate strong commitment and team working abilities
- Strong level of autonomy
- Results- driven
- High level of negotiation, influencing and communication skills.
Maintenance Technician C (I)
Transdev in Romulus, MI is seeking a C-Level Diesel Mechanic to bolster our team. This role demands expertise in diagnosing, repairing, and maintaining diesel engines across various vehicles and equipment. As a Diesel Mechanic, you'll play a crucial role in ensuring safety, efficiency, and longevity for our vehicles.
Transdev is proud to offer:
Non-CBA Position:
- Competitive compensation package of minimum $24.00 / hour – Maximum $30.00 / hour
Benefits include:
Vacation: minimum of two (2) weeks
Sick days: 5 days
Holidays: 12 days; 8 standard and 4 floating
Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.
Company paid ASE testing, training materials, and tool reimbursement
Benefits may vary depending on location policy. The above represents the standard Corporate Policy.
Key Responsibilities:
- Perform repairs and replacements on diesel engines, ensuring optimal functionality.
- Assist A-Level and B-Level Mechanics in advanced diagnostic and repair tasks, contributing to efficient workflow.
- Execute routine maintenance tasks to prevent breakdowns and optimize diesel engine performance.
- Lead diagnostic tests to accurately identify complex issues and determine comprehensive repair strategies for diesel engines.
- Perform advanced troubleshooting and repair tasks on diesel engines, including overhauling and rebuilding components to required specifications.
- Other duties as required.
Qualifications:
- 2 years of experience as a Diesel Mechanic.
- ASE certifications required; ASE certification program provided
- Mechanic’s Tool Set
- Must be able to work shifts or flexible work schedules as needed.
- Subject to DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
Physical Requirements:
The essential functions of this position require the ability to:
- Work outside in varying temperature, weather, and humidity conditions-100% of the job is performed outside, work alone and in remote locations.
- Sit for extended periods (up to 6–8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces
- Push and pull objects up to XX pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level
- Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodation for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact
Drug-free workplace:
Transdev maintains a drug-free workplace. Applicants must:
- Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
- Successfully pass a pre-employment drug screen.
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at watch an overview video at
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions upon request. 30
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions upon request.
California applicants: Please Click Here for CA Employee Privacy Policy.
Job Category: Mechanics/Technicians
Job Type: Full Time
Req ID: 6821
Pay Group: DVF
Cost Center: 55437
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at or watch an overview video.
Maintenance Technician C (I)
Transdev in Romulus, MI is seeking a C-Level Diesel Mechanic to bolster our team. This role demands expertise in diagnosing, repairing, and maintaining diesel engines across various vehicles and equipment. As a Diesel Mechanic, you'll play a crucial role in ensuring safety, efficiency, and longevity for our vehicles.
Transdev is proud to offer:
Non-CBA Position:
- Competitive compensation package of minimum $24.00 / hour – Maximum $30.00 / hour
Benefits include:
Vacation: minimum of two (2) weeks
Sick days: 5 days
Holidays: 12 days; 8 standard and 4 floating
Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.
Company paid ASE testing, training materials, and tool reimbursement
Benefits may vary depending on location policy. The above represents the standard Corporate Policy.
Key Responsibilities:
- Perform repairs and replacements on diesel engines, ensuring optimal functionality.
- Assist A-Level and B-Level Mechanics in advanced diagnostic and repair tasks, contributing to efficient workflow.
- Execute routine maintenance tasks to prevent breakdowns and optimize diesel engine performance.
- Lead diagnostic tests to accurately identify complex issues and determine comprehensive repair strategies for diesel engines.
- Perform advanced troubleshooting and repair tasks on diesel engines, including overhauling and rebuilding components to required specifications.
- Other duties as required.
Qualifications:
- 2 years of experience as a Diesel Mechanic.
- ASE certifications required; ASE certification program provided
- Mechanic's Tool Set
- Must be able to work shifts or flexible work schedules as needed.
- Subject to DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
Physical Requirements:
The essential functions of this position require the ability to:
- Work outside in varying temperature, weather, and humidity conditions-100% of the job is performed outside, work alone and in remote locations.
- Sit for extended periods (up to 6–8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces
- Push and pull objects up to XX pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level
- Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodation for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact
Drug-free workplace:
Transdev maintains a drug-free workplace. Applicants must:
- Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
- Successfully pass a pre-employment drug screen.
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at watch an overview video at
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions upon request. 30
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions upon request.
California applicants: Please Click Here for CA Employee Privacy Policy.
Job Category: Mechanics/Technicians
Job Type: Full Time
Req ID: 6821
Pay Group: DVF
Cost Center: 55437
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at or watch an overview video.
Maintenance Technician C (I)
Transdev in Romulus, MI is seeking a C-Level Diesel Mechanic to bolster our team. This role demands expertise in diagnosing, repairing, and maintaining diesel engines across various vehicles and equipment. As a Diesel Mechanic, you'll play a crucial role in ensuring safety, efficiency, and longevity for our vehicles.
Transdev is proud to offer:
Non-CBA Position:
- Competitive compensation package of minimum $24.00 / hour – Maximum $30.00 / hour
Benefits include:
Vacation: minimum of two (2) weeks
Sick days: 5 days
Holidays: 12 days; 8 standard and 4 floating
Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.
Company paid ASE testing, training materials, and tool reimbursement
Benefits may vary depending on location policy. The above represents the standard Corporate Policy.
Key Responsibilities:
- Perform repairs and replacements on diesel engines, ensuring optimal functionality.
- Assist A-Level and B-Level Mechanics in advanced diagnostic and repair tasks, contributing to efficient workflow.
- Execute routine maintenance tasks to prevent breakdowns and optimize diesel engine performance.
- Lead diagnostic tests to accurately identify complex issues and determine comprehensive repair strategies for diesel engines.
- Perform advanced troubleshooting and repair tasks on diesel engines, including overhauling and rebuilding components to required specifications.
- Other duties as required.
Qualifications:
- 2 years of experience as a Diesel Mechanic.
- ASE certifications required; ASE certification program provided
- Mechanic's Tool Set
- Must be able to work shifts or flexible work schedules as needed.
- Subject to DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
Physical Requirements:
The essential functions of this position require the ability to:
- Work outside in varying temperature, weather, and humidity conditions-100% of the job is performed outside, work alone and in remote locations.
- Sit for extended periods (up to 6–8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces
- Push and pull objects up to XX pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level
- Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodation for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact
Drug-free workplace:
Transdev maintains a drug-free workplace. Applicants must:
- Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
- Successfully pass a pre-employment drug screen.
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at watch an overview video at
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions upon request. 30
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions upon request.
California applicants: Please Click Here for CA Employee Privacy Policy.
Job Category: Mechanics/Technicians
Job Type: Full Time
Req ID: 6821
Pay Group: DVF
Cost Center: 55437
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at or watch an overview video.
The Role
Our Consulting group is looking for a Consultant to join our Automotive Consulting team. The ideal candidate will have a strong background project management, with a passion for driving strategic security objectives. and ensure that the project progresses smoothly.
We’re looking for Consultants who can deliver within Cognizant’s Five Pillars of Consulting: 1) Project Execution, 2) Expertise, 3) Business Development, 4) Practice Development, & 5) People Development. As a consultant, this means creating high-quality client deliverables and taking ownership (with supervision) of producing client content and meeting client expectations; developing an expertise in your functional area, including obtaining certifications; contributing to Client Satisfaction and/or RFPs; supporting leadership and contributing to content development for service offerings; and participating in PeopleCare initiatives and always exhibiting personal leadership. In addition to enabling consulting excellence through the Five Pillars of Consulting, the specific requirements for this position are below.
Job Summary:
We are seeking an experienced Program Manager to lead and oversee the successful delivery of cross-functional programs that align with strategic business objectives. The ideal candidate will be responsible for managing multiple related projects, ensuring coordination, minimizing risk, and driving results across stakeholders, timelines, and budgets.
Key Responsibilities:
- Define program goals, scope, deliverables, and success metrics in alignment with organizational strategy.
- Lead planning and execution of multiple projects under the program umbrella.
- Coordinate cross-functional teams to ensure timely delivery of program outcomes.
- Monitor program performance, timelines, and budget adherence.
- Identify, track, and mitigate program-level risks and issues.
- Provide regular updates to leadership and stakeholders through status reports and review meetings.
- Establish governance processes and reporting mechanisms.
- Ensure alignment between business goals, project delivery, and change management.
- Foster collaboration between product, engineering, operations, and other departments.
- Mentor and guide project managers within the program as needed.
Qualifications
- Bachelor’s degree in computer science, Information technology, or related field experience.
- 7+ years of proven experience as a Project Manager, Business Analyst and Product Owner, preferably in the automotive sectors or manufacturing sectors.
- Experience working in/around Contact Centers and their operations
- Knowledge of NICE / CXone contact center solutions
- Proficiency in project management tools. JIRA experience is a plus.
- Minimum of 3-5 years managing complex IT programs, including multi-project coordination and resource allocation.
- Proven ability to develop and implement program strategies, ensuring alignment with business objectives and client needs.
- Strong leadership skills to guide project teams, manage stakeholders, and drive program success.
- Knowledge of security frameworks and best practices, such as NIST, ISO 27001, and financial industry regulations is a plus.
- Project Management Professional (PMP) certification is preferred; CISSP or CSM is a plus.
Role: Design Release Engineer
Location: Dearborn, MI
Job-Type: Full- Time
Key Responsibilities
- Perform Design & Release engineering activities at component and system level.
- Follow the Design Change Checklist for each part to understand required DV and PV.
- Execute CAD and CAE updates as required.
- Develop DVP&R for the system and components.
- Manage the new supplier interaction and management with support from Ford STA team.
- Create and maintain the detailed development work plans in support of program timing.
- Support and maintain engine BOM.
- Perform WERS release and participation in change control.
- Move multiple parts across various engine platforms to alternative suppliers.
- Focus includes but not limited to powertrain systems such as of base engine, exhaust/after-treatment, turbochargers/air induction, thermal systems and fuel/ignition/evaporative emissions systems in addition to any other ICE powertrain systems.
- Own the engine sub-system design release process using OEM PLM system (e.g. Teamcenter, CATIA, etc.).
- Approve drawings, BOMs, part numbers, and configuration content.
- Manage Engineering Change Requests (ECR's) and Engineering Change Orders (ECO's).
- Ensure design change impacts to cost, quality, emissions, and timing are evaluated and communicated.
- Lead Validation, APQP & Launch Support
- Lead engine sub-system related APQP activities including DFMEA, PFMEA, SCAAFS, Control Plans etc.
- Support DV/PV testing: durability, thermal, NVH, performance, and emissions.
- Coordinate prototype, mule, and pre-production engine builds.
- Support PPAP readiness and launch activities
- Ensure Quality, Compliance & perform Risk Management
- Must be Proficiency with CAD and PLM tools (e.g. CATIA and Teamcenter)
Qualifications
- Bachelor's or Master's degree in Mechanical, Automotive, or related Engineering field.
- 3-6 years of internal combustion engine development experience.
- Prior experience in design release or technical leadership roles.
- Strong knowledge of engine systems, materials, and manufacturing processes.
- Experience with APQP, DFMEA, PPAP, and product launch support.
- Proficiency with CAD and PLM tools (e.g. CATIA and Teamcenter)
- Ford experience required
American Ring Manufacturing is recruiting a Manufacturing Engineer to join our team in Livonia, Michigan. An Ideal candidate is a precision-oriented, hands-on professional and self-starting leader who is motivated by continuous improvement.
Responsibilities
- Troubleshoot, design, develop and automate
- Create part models, assemblies and drawings using SolidWorks Software
- Develop innovative solutions to complex engineering challenges
- Hands-On design and development of engineering optimization
- Manage Product Launches
- Tooling Design and Manufacturing
- Manufacturing Process Improvement
- Provide Part Quotations for Customers
- Read and interpret Blueprints
- Read and understand customer Specifications
- Request Quotes from Vendors for material and outside processes
Qualifications
- Bachelor's degree in either Mechanical/Manufacturing Engineering or equivalent experience
- Ability to read and understand engineering drawings
- Design Skills
- CAD Software experience
- Efficient Problem Solver/Troubleshooter
- Team Communication Skills
- Estimating/Quoting Experience
- 3D Modeling and Drawing
Preferred Experience
- Lean Manufacturing
- Ability to demonstrate forward-thinking & creative problem-solving strategies for product and processes
- Experience using SolidWorks Software
- Hands-on manufacturing knowledge of precision metal fasteners
- Strong understanding of material behavior (carbon steel, stainless steel) when machining
- Proficient in using measuring equipment (calipers, micrometers, comparators)
- Statistical Process Control (SPC) familiarity
- Quality Documentation
- Die Design or interest in Die Design
About American Ring:
American Ring manufactures and supplies retaining rings, snap rings, and Belleville disc springs. We are a family company committed to quality and service, providing our customers with true solutions. American Ring is big enough to matter and small enough to care. We pride ourselves on delivering service unmatched in the industry, taking our business personally, and always trying to ask the right questions.
American Ring is an equal employment opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status, or any other legally protected characteristics with respect to employment opportunities.
We’re ALTEN Technology USA, an engineering company helping clients bring groundbreaking ideas to life—from advancing space exploration and life-saving medical devices to building autonomous electric vehicles. With 3,000+ experts across North America, we partner with leading companies in aerospace, medical devices, robotics, automotive, commercial vehicles, EVs, rail, and more.
As part of the global ALTEN Group—57,000+ engineers in 30 countries—we deliver across the entire product development cycle, from consulting to full project outsourcing.
When you join ALTEN Technology USA, you’ll collaborate on some of the world’s toughest engineering challenges, supported by mentorship, career growth opportunities, and comprehensive benefits. We take pride in fostering a culture where employees feel valued, supported, and inspired to grow.
Job Summary:
- The Low Voltage Systems Integration Engineer will contribute to the design and development of Low Voltage systems and be responsible for ensuring reliable performance.
- You will lead system-level design activities and work side by side with various cross-functional teams to support product design, vehicle behaviors definition, prototype bring-up, and validation with a system level focus.
- You will lead bring-up and validation activities for each vehicle to build and be responsible for overall functionality and performance of Low Voltage systems throughout the product life cycle.
- You will Conceptualize, Design, Engineer, Develop, and support the launch of next-generation vehicle platform architectures for electric vehicles.
Responsibilities:
- Validate low volage system performance through proper analytical and experimental methods
- Work cross-functionally with HW, SW, and FuSa teams to perform system level failure analysis
- Drive functional safety analysis and decomposition of complex vehicle subsystems, create functional boundary diagrams and system interface specifications
- Perform low voltage system characterization through modeling and propose proper load management strategies to ensure system reliability
- Provide system level insights to component HW design team and play an active role in optimizing the HW design to achieve system level goals
- Work with cross functional teams to help polish various low voltage system requirements
- Ensure reliability of low voltage system through analytical and experimental means
- Perform trade studies to realize efficient system design strategies and optimize for cost
- Hands-on experience with testing, debugging, and experimental validation of electrical systems on bench and vehicle
The minimum requirements we seek:
- B.S in Electrical, Computer, or Mechanical Engineering, or equivalent
- 5+ years of relevant experience
- Highly skilled in using analytical tools such as MATLAB-Simulink, PSIM, LT-Spice, and similar tools to perform system simulations
- Experience and working knowledge of systems development, vehicle electrical architecture, functional safety, and component level integration planning
- Strong understanding of electrical engineering fundamentals and ability to apply them to automotive concepts
- Proven debugging and diagnostic skills in electrical, mechanical, and software domains
- Strong written and verbal communication skills
- An eagerness to work cross-functionally in a dynamic environment where you are part of a high performing team
- A systems approach to design and development with the desire and curiosity to strive for exceptional delivery execution and continuous improvement
Preferred Requirements:
- Master’s Degree Electrical Engineering, Computer Science, Mechanical Engineering or related fields
- 10 years of experience in using advanced analytical tools to perform component level and system level simulations
- Hands-on experience with electrical test equipment (oscilloscopes, DMMs, signal generators, power supplies, etc.)
- Experience with Failure Mode and Effects Analysis (FMEA) and Hazard Analysis and Risk Assessment (HARA)
ALTEN Technology is an Equal Opportunity Employer. Our Policy is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual’s age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status.
Please beware of job seeker scams and see this important notice on our careers page for more information about our recruiting process.
Compliance Notice: Alten USA is a federal contractor subject to the requirements of the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRAA) and Executive Order 11246. We are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Drug Screening Requirement: As a federal contractor, Alten USA maintains a drug-free workplace. All candidates selected for employment will be required to successfully complete a pre-employment drug screening as a condition of hire.
We’re proud of our Tier 1 supplier legacy for manufacturing propulsion-agnostic, structural automotive components, and assemblies around the globe.
To help us drive excellence, you’ll get to be:
· Assume project management responsibilities for any assigned project and ensure timelines are met.
· Manage all facility preventative maintenance service schedules, exterior and grounds maintenance, and coordinate any facility repair activities.
· Generate and provide bid specifications for potential vendors for projects related to the facility.
· Primary contact with all utility companies and facility service companies
- · Coordinate & oversee equipment moves and rigging
- · May manage the EAM preventative maintenance system
This full-time, salary role is a part of our Maintenance team and reports to the Maintenance Manager.
SUCCESS FACTORS:
- Bachelor’s Degree in Engineering or equivalent experience
- Minimum six (6) years or more of hands-on manufacturing experience
- Proficient in AutoCAD
- · Working knowledge of air compressors and facility air balancing.
- · Working knowledge of fire suppression systems.
- · Working knowledge of facility plumbing systems and storm drain requirements.
Structural / Miscellaneous Steel Estimator
Dearborn Heights, MI
Permanent
$100,000 - $140,000 + Benefits
The Role
A nationally ranked, award-winning general contractor is seeking a Structural / Miscellaneous Steel Estimator to join its Preconstruction team in the Detroit metro area.
This role sits within a collaborative steel preconstruction team (approx. six professionals) and reports into Preconstruction Leadership. You will lead both hard-bid and negotiated proposals, primarily focused on manufacturing, power, energy, and industrial steel projects nationwide.
You’ll be trusted to operate with autonomy — preparing accurate, competitive budgets while supporting business development and strengthening client relationships.
Key Responsibilities:
- Review drawings and specifications to define full project scope
- Attend and contribute to pre-bid meetings
- Prepare detailed, accurate cost estimates
- Solicit and level subcontractor and supplier pricing
- Develop best-value solutions balancing cost, engineering, and quality
- Clearly define bid inclusions, exclusions, and clarifications
- Support operations teams on awarded projects (including change orders)
- Contribute to conceptual budgeting and professional proposal development
What They’re Looking For
- 7+ years of structural / miscellaneous steel estimating experience
- Strong background in industrial, manufacturing, power, or energy sectors
- Deep understanding of conceptual estimating and cost control
- Proficiency in Microsoft Office & scheduling tools
You’ll thrive here if you’re analytical, ethical, commercially sharp, and genuinely enjoy collaborating with operations and clients.
The AR/VR Systems Engineer will lead the development of an advanced Augmented Reality (AR) situational‐awareness system for automotive applications. This role merges expertise across 3D rendering, computer vision, AR device geometry, and cloud‐based AR content delivery, supporting all tasks outlined in the SODW—including 3D representation evaluation, depth estimation, precise AR rendering, and connected AR experiences.
• Analyse AR HUD or wearable AR device optical geometry, field of view (FOV), and eye box constraints.
• Model human eye positions and develop 3D geometric alignment methods.
• Build calibration procedures and demos showcasing visibility boundaries.
3D AR Content Rendering Development
• Develop and optimize rendering pipelines using 3D representations such as Point Clouds, Meshes, 3D Gaussian Splatting (3DGS), and NeRF.
• Evaluate performance for automotive AR targets (e.g., 1080p @ 30 FPS).
• Compare computational and communication costs and recommend the best representation format.
Precise 3D Content Placement in Real World View
• Implement algorithms to compute object depth and 3D world location using:
o Camera detections
o High-definition maps
o Depth sensors
• Ensure AR elements are rendered at correct 3D positions and orientations within the user's FOV.
Connected AR Experience & Cloud Integration
• Develop a proof of concept Edge/Cloud service to respond with 3D AR content based on current vehicle context (GPS, camera).
• Handle metadata-driven 3D asset placement in real time AR views.
• Optimize communication overhead for streaming 3D content.
System Integration & Technical Delivery
• Integrate cloud, perception, and rendering components into a unified AR system.
• Support device level testing (AR HUDs or wearable AR devices).
• Deliver demos, software builds, source code, and documentation according to GM expectations.
Required Technical Skills
• Strong background in 3D graphics: OpenGL, Vulkan, Unity, Unreal, CUDA, compute shaders.
• Deep understanding of 3D data structures: Point Cloud, Mesh, NeRF, 3D Gaussian Splatting.
• Computer vision expertise: OpenCV, SLAM/VIO, monocular/stereo depth nets, PyTorch/TensorFlow.
• Experience with AR SDKs (ARCore, ARKit, OpenXR) and AR device calibration.
• Backend/cloud development using Python, Node.js, Go, REST, gRPC, WebSockets.
• Familiarity with automotive sensors, GPS, IMU, and HD maps.
o AR/VR development
o Computer vision & depth estimation
o Real time rendering / GPU programming
o AR HUD or head mounted display systems
o Cloud based 3D content delivery
Qualification:
PhD in Computer Science, Computer Vision, Robotics, Electrical Engineering, Graphics, AR/VR Technologies
Job Summary
We are seeking for an experienced General Manager / Operations Manager to lead day-to-day manufacturing operations at our facility in Fairview, PA. This is an on-site leadership role responsible for driving operational excellence, quality, and performance in a regulated manufacturing environment.
Key Responsibilities:
- Lead overall plant operations including Production, Quality, Engineering, and Supply Chain
- Drive safety, quality, delivery, and cost performance
- Ensure compliance with Aerospace, Defense, and Medical standards
- Develop and lead management and shop-floor teams
- Support continuous improvement, Lean initiatives, and strategic goals
Qualifications:
- 8+ years of leadership experience in manufacturing operations
- Aerospace, Defense, and/or Medical manufacturing background required
- Strong knowledge of CNC machining and production environments preferred
- Experience with AS9100 and/or ISO 13485
- Proven leadership, decision-making, and team development skills
Onsite Location:
Windsor Beach Technologies, Inc.
7321 Klier Drive East
- Fairview, PA 16415
This role is ideal for someone with strong mechanical/electrical aptitude and hands on experience in machine building or automation assembly.
Key Responsibilities Assemble and wire mechanical, electrical, pneumatic, and hydraulic components.
Read and interpret blueprints, schematics, and technical drawings.
Troubleshoot and debug automation systems.
Perform fitting, fabrication, and basic welding as needed.
Test and verify equipment operation before shipment.
Travel to customer sites for installs and service support.
Maintain a safe and organized work area.
Qualifications Required: 3+ years in machine building, automation assembly, or related field.
Strong understanding of mechanical/electrical systems.
Ability to read schematics and engineering drawings.
Hands on experience with tools and precision assembly.
Troubleshooting skills and willingness to work overtime.
Preferred: Experience with PLCs, robotics, or automation controls.
Basic manual machining skills.
What We're Looking For Strong problem-solving ability and attention to detail.
Team-oriented, dependable, and able to work independently.
Good communication and organizational skills.
Ability to lift and move equipment as required.
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
****MUST be able to work OT and one weekend day.
Eventually could work 7 days 12 hours.
**** Looking for a development dynamometer technician with automotive mechanical experience to setup and operate an engine development test cell.
The Dynamometer Technician is responsible for engine set-up, test instrumentation, monitoring the test while engine running, performing regular engine health checks, and removal of the engine after test completion.
They will be supporting programs that require engine mapping, combustion analysis, emissions testing, and mechanical/power development.
Qualifications • Minimum high school diploma or equivalent • 2 years of automotive mechanical related experience • Must have excellent engine mechanical and electrical diagnostic skills • Must be proficient with computers, including MS Office applications and dynamometer controls operation experience • Must have own tools and a rolling tool box • Must be willing to learn and able to work overtime and weekends as needed • Must be flexible, eager to learn and have a strong attention to detail • Must have excellent written and verbal communication, organizational, and customer service skills Preferred Skills • Associate degree or technical training in an automotive related field • Engine teardown/build skills and able to follow an engine assembly manual • Powertrain calibration, diagnostics or controls experience • Able to perform simple fabrications • Experience or training with AVL PUMA 2.0 and/or A & D iTest dynamometer controls Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This role ensures all parts, materials, and build activities are aligned with engineering requirements and program timing to support successful prototype builds.
The position works cross-functionally with Engineering, Purchasing, Logistics, Suppliers, and Prototype Operations to ensure vehicles are built on schedule and issues are resolved quickly.
________________________________________ Key Responsibilities Build Planning & Coordination • Develop and manage prototype build plans for upcoming vehicle builds.
• Coordinate build timing, sequencing, and part readiness to support program milestones.
• Track build status and provide updates to program leadership and cross-functional teams.
• Ensure all required components are available and validated prior to scheduled builds.
Parts Readiness & Tracking • Track prototype parts through sourcing, manufacturing, shipping, and delivery to build locations.
• Identify potential part shortages or delays and escalate risks early.
• Work closely with Parts Management Analyst, Purchasing, Engineering, and suppliers to ensure timely delivery of prototype components.
• Monitor part status using internal tracking systems and build readiness tools.
Issue Resolution & Escalation • Identify risks impacting build timing or vehicle completion.
• Lead issue resolution activities with engineering teams and suppliers.
• Escalate supply or engineering concerns when needed to protect build schedules.
• Drive corrective actions to ensure prototype build completion.
Cross-Functional Collaboration • Act as a central communication point between Engineering, Manufacturing, Purchasing, and Logistics.
• Participate in program meetings, build readiness reviews, and launch planning discussions.
• Support coordination between prototype facilities and program teams.
Build Execution Support • Assist build teams with part verification, build sequencing, and issue tracking.
• Document build concerns and feedback for engineering improvements.
Reporting & Documentation • Maintain accurate build plans, schedules, and part tracking documentation.
• Provide daily or weekly status updates on build readiness and risks.
• Develop tracking tools and reports to support prototype program management.
________________________________________ Required Qualifications • Experience in automotive prototype builds, manufacturing, supply chain, or program management.
• Strong organizational and planning skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong problem-solving and communication skills.
________________________________________ Preferred Qualifications • Bachelor's degree Supply Chain, Business, or related field (or equivalent experience).
• Experience working in prototype build centers or pre-production environments.
• Knowledge of automotive program timing and launch processes.
• Experience working with suppliers and cross-functional program teams.
• Familiarity with build tracking systems and program management tools.
________________________________________ Key Skills • Build planning & scheduling • Supply chain coordination • Cross-functional communication • Risk management & escalation • Problem solving • Attention to detail • Project coordination Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Job Summary: The Quality Inspector will check the quality of all products as well as production procedures.
The role will be an advocate for quality in our business.
The Quality Inspector will ensure that products are made of flawless materials in compliance with customer specifications.
Essential Duties and Responsibilities: Inspect, test and measure materials or products and accurately record inspection and test data.
This includes measuring products using rulers, calipers, gauges, coordinate measuring machines (CMM), thread gauges, gauge pins, optical comparator, surface testers, height gauges or micrometers to monitor operations to ensure they meet quality standards.
Accept or reject finished products including tagging or identifying all products and material that fail to meet specifications.
Read, interpret, and follow basic blueprints, diagrams, engineering drawings and other written instruction.
This includes understanding and applying Geometric Dimensioning and Tolerance (GD & T) symbology.
Recommend adjustments to the assembly or production process to improve quality.
Calibrate or verify test instruments.
Adhere to all safety procedures and promote continuous improvement.
Education and Experience (required): High School diploma or equivalent.
1 year of inspection experience with common hand gages or equivalent.
Education and Experience (preferred): 1 year of experience programing and operating a Direct Computer Controlled (DCC) CMM.
Skills, Knowledge and Abilities (required): Knowledge of computers and electronics.
Ability to calibrate or verify test instruments and keep detailed records.
Excellent communication skills with the ability to interact across multiple departments.
Proficient computer skills including MS Office.
Ability to analyze and problem solve with attention to detail.
Skills, Knowledge and Abilities (preferred) Working knowledge and comprehension of quality standards.
American Society for Quality (ASQ) certified.
Ability to work overtime as needed including weekends.
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
【Job Description】
Responsible for key account development and maintenance , establishing and nurturing strong customer relationships in the Automotive Industry.
Develop and execute key account sales strategies to achieve sales targets.
Gain an in-depth understanding of customer needs, providing personalized product solutions and after-sales support.
Collect market intelligence, analyze competitor activities, and provide recommendations for the company's product and market strategies.
Participate in business negotiations, finalize sales contracts, and monitor contract execution.
【Requirements】
Language: English as working language, Japanese as a plus.
Bachelor's degree or above in Polymer Science, Materials, Chemical Engineering, Mechanical Engineering, or related fields.
Minimum 3 years of B2B sales experience, (Automotive Industry is preferred) with a proven track record of independently managing key accounts with decision-making authority/significant influence. Equipped with the experince of leading at least one project from inception (0-1) to successful implementation.
Proactive, passionate, with strong achievement motivation and desire for success, and high resilience.
Excellent customer relationship development and establishment skills.
As a Automotive Parts Specialist working in Detroit, Michigan, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.
What You’ll Be Doing The Parts Specialist plays a crucial role in resolving dealer inquiries related to parts delays.
This position focuses on reducing the overall vehicle off-road downtime due to part delays.
The Parts Specialist will engage and support multiple channels that have initiated parts delay issues in which the delay is greater than 5 days.
Assist and facilitate locating parts for dealers utilizing resources such as D to D Express, Does II system, DOW, FESG, and COPIS.
Participate in Stand-up meetings with PS&L.
The Parts Specialist works closely with the Operations Manager on process improvement initiatives regarding parts process flow within the department.
During a Typical Day, You’ll Responsibilities: Production Support: • Locate parts for At Risk cases using Part Locator tool, dealer network, PS&L (SME's), upstream engineering, and manufacturing.
Verify all pertinent parts escalations information for accuracy.
• Contact dealership Parts Managers for D2D parts sales • Search internet for aftermarket parts options • Process escalations to PSL group • Maintain Part SME tracking documentation • Maintain PS&L reports for Stand-up meeting Reporting and Communication: •Maintain metrics and reporting around key parts delay issues.
•Attend weekly team huddles with Liive agents to review Part escalation handling and related part topics.
Interpret reports to dimension issues with Operations Management team, Client Partner and PS&L.
Prioritize key high-volume parts delay issues and identify emerging trends.
•Conduct Parts training to new CX/DX Specialist training classes.
What You Bring to the Role: Education •High School Diploma required •Associate’s degree preferred Experience •Minimum 2-3 years of customer service experience required •Minimum 1-year Automotive experience in a dealership or related field • 2 years of Parts experience required.
Familiarity with Parts Catalog and ordering systems preferred.
Skills • Strong oral and written communication skills with ability to persuade using a business case.
• Strong Analytical skills
- ability to analyze agent customer handling and case management results to identify root cause of performance/process issues.
• Creative and forward-thinking
- seeks opportunities for innovation and continuous improvement.
• Strong time management, organization, and planning skills
- able to prioritize, multitask, adapt, and thrive in a fast-paced, results-driven environment • Strong customer service and conflict resolution skills with a commitment to quality and customer satisfaction.
• Strong problem-solving and decision-making skills.
• Self-starter who demonstrates initiative, resourcefulness, and ability to work independently and interdependently among a team.
• Excellent negotiation skills and consultative approach.
• Knowledge of computer and software (MS Operating Software, MS Office Products)
- strong working knowledge of Microsoft Outlook (Calendar functions, folder management).
• Must represent Percepta professionally with all clients and external organizations and contacts.
Others •Proven ability to perform in a fast-paced environment.
•Must be able to interact effectively with all levels of employees and departments.
•Requires minimal supervision A little bit more about your role: •Must be able to work onsite in the 17333 Federal Dr.
Suite 220 Allen Park, Michigan 48101.
•8-hour shift between 8:00 am – 8:00 pm EST, 5 days per week.
What You Can Expect •Competitive Salary with Incentives •Health/Dental/Vision/Life Insurance •Flexible Spending Account (FSA) and Health Savings Account (HSA) •401(k) with company match •Vacation/Sick Time and Paid Holidays •Tuition Reimbursement •Employee Assistance Program •Employee Discount Program •Training and Development Programs (Percepta College) Employee Rewards Program (Perci Perks) About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty to its clients across the globe.
Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support.
Our values are the heartbeat of our organization, and we live, breathe, and play by them daily.
At Percepta, we: Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow.
Service beyond self – We serve others—clients, customers, and teammates—with care and integrity in every interaction.
Leave it better – We take ownership and leave every process, person, and place better than we found it.
Win together – We succeed as one—celebrating, supporting, and showing up for each other.
Deliver remarkable – We go beyond expectations to create bold, meaningful moments that stand out.
Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams.
We strive to reflect on the communities we serve by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength.
It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way.
#LI-onsite
As a Automotive Technical Specialis working in Detroit, Michigan, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.
What You’ll Be Doing The Technical Support Specialist's role is to consistently improve and maintain a high level of professional customer satisfaction by troubleshooting and aiding in resolving technical repair issues.
The Technical Support Specialist follows documented protocols for first-contact resolution, escalations to second-level support, and follow-up to resolve dealer technical concerns.
During a Typical Day, You’ll Responsibilities: • Initially lead in providing support resources and repair strategies to dealer service teams.
• Assist dealers’ technical assistance request.
• Provide real-time technical assistance to reduce the total number of claims requiring technical escalation and reduce the total number of contacts per claim.
• Provide real-time technical subject matter expertise to agents and dealer.
• Perform detailed claim analysis and adjudication per contract terms and contact handling processes.
• Place outbound calls to dealerships regarding the status of submitted claims within client-specified timeframes.
• Communicate with dealers and repair facilities in a professional, knowledgeable manner pertaining to claim adjudication and concerns if authorization will not be provided.
• Properly log all dealer contacts into the appropriate contact system, to allow for an accurate historical view of contacts from the CRC.
• Assist dealers via phone and email.
• Walk the dealer through all facets related to the escalating technical concerns.
• Escalate for additional assistance when needed.
Manage dealer escalation concerns/issues.
• Document processes where there are no current standards.
• Maintain a positive work environment that fosters team performance; support and contributes to open communication.
• Identify and report all concerns regarding the program to the appropriate Manager.
• Adhere to and support all Percepta business and quality initiatives and company policies and procedures.
• Attend and participate in team meetings.
• Demonstrate leadership capabilities.
What You Bring to the Role: Education • High School Diploma required • Associate’s degree preferred Experience •Minimum 2-3 years of customer service experience required •2 or more years of automotive technical knowledge or position-related experience required.
•Minimum 1-year recent experience as an automotive technician in a powertrain or body/chassis/electrical diagnostic and repair role or equivalent training required •Diesel, Gas, Hybrid, and EV engine diagnosis and repair experience preferred •ASE, manufacturer, or state technician certifications in automotive service and/or repair preferred •Experience managing and maintaining application use preferred Skills • Strong communication, customer service, and organizational skills • Strong problem-resolution and decision-making skills • Ability to analyze repair shop diagnosis information to determine coverage eligibility • Ability to speak confidently about repair procedures • Excellent interpersonal skills • Ability to use conflict resolution and negotiation skills to resolve difficult contacts from an automotive technical perspective • Strong working knowledge of the Internet, computers, and software (MS Office products, Internet Explorer, etc.) • Flexibility and adaptability in a fast-paced environment • Ability to analyze and solve problems.
• Communicate and articulate in a professional and effective manner both verbally and written.
• Ability to exercise independent judgment and decision-making.
• Reasoning ability and logical thinking.
• A good listener with a proven ability to build relationships with all types of people.
• Strong time management skills, attention to detail, and outstanding follow-up skills.
• The ability to work well under pressure with tight deadlines.
A little bit more about your role: •Must be able to work onsite in the 17333 Federal Dr.
Suite 220 Allen Park, Michigan 48101.
•8-hour shift between 8:00 am – 8:00 pm EST, 5 days per week.
What You Can Expect •Competitive Salary with Incentives •Health/Dental/Vision/Life Insurance •Flexible Spending Account (FSA) and Health Savings Account (HSA) •401(k) with company match •Vacation/Sick Time and Paid Holidays •Tuition Reimbursement •Employee Assistance Program •Employee Discount Program •Training and Development Programs (Percepta College) Employee Rewards Program (Perci Perks) About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty to its clients across the globe.
Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support.
Our values are the heartbeat of our organization, and we live, breathe, and play by them daily.
At Percepta, we: Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow.
Service beyond self – We serve others—clients, customers, and teammates—with care and integrity in every interaction.
Leave it better – We take ownership and leave every process, person, and place better than we found it.
Win together – We succeed as one—celebrating, supporting, and showing up for each other.
Deliver remarkable – We go beyond expectations to create bold, meaningful moments that stand out.
Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams.
We strive to reflect on the communities we serve by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength.
It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way.
#LI-onsite
