Engineering Jobs in Upper Darby Pa Remote
202 positions found — Page 6
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Position: Construction Project Manager/Senior Lead (Solar projects)
Type: Contract 2 year duration
Pay: Based on Experience
Location: PA
No Direct Reports and 0-25% travel in PA
No corporate sponsorship is offered in conjunction with this job.
Position Summary:
The Construction Project Manager is responsible managing the construction of company-owned assets by third party contractors and ensuring successful results, which includes the operational and financial performance of projects. Construction Project Manager will work closely with other project stakeholders to align the development and execution of organization's long-term and short-term plans.
Responsibilities of the role will includes:
- Responsible to ensure project adherence to safety, quality, schedule and budget while bringing the project to completion within the designated set timeline
- Understand the project development process, including, regulatory, permitting and the local utility requirements
- Develop Project scope, budget, and timelines
- Co-ordinate with internal team functions for project Engineering, Procurement and Construction
- Oversight and interpretation of general engineering drawings
- Scope and assist Construction Manager in the management of construction contracts for various project execution steps, including management of contracts with external consultants and contractors
- Coordinate with contractors, equipment suppliers, consultants, municipalities, and regulatory authorities as needed
- Conduct site visits (min 1x/mth) to ensure projects are built according to issued IFC packages and company quality standards
- Measure and report project performance using appropriate tools and techniques
- Report project progress against baseline (safety, schedule, cost, quality) to management on a weekly basis
- Perform risk management to minimize project risks
- Report and escalate risks and issues to management as needed
- Manage the relationship with landlords and all other project stakeholders
- Manage changes to the project scope, project schedule and project costs using appropriate verification techniques
- Meet budgetary objectives and adjust project constraints based on financial analysis and approvals
- Maintain comprehensive project documentation
- Ensure all projects are delivered on-time, within scope and within budget
- Additional duties as required
Requirements:
- Minimum 5 years experience in project management capacity
- Must have a Minimum 3 years experience managing rooftop commercial solar PV projects at least 500kWdc and ground-mount projects at least 3MWdc
- PMP certification desirable, but not required
- Candidates with a combination of office and construction field experience desirable
- Understanding of Microsoft products and/or complementing products (Preferred)
- Competency in Analytical Problem Solving, Strong Communication, Customer/Partner Relationships, and Technology Expertise preferred (Preferred)
Education:
- Bachelor's degree in engineering, construction management or a related discipline
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Title: Senior User Interface (UI) Designer – Digital Experience
Industry: Telecommunications / B2B Digital Marketing
Location: Philadelphia, PA
Duration: Through EOY with potential to extend
Pay rate: $40-42
Job Description:
We are seeking a Senior User Interface Designer to join a high‐impact Digital Experience team within a leading telecommunications organization. This role focuses on designing prospect‐ and customer‐facing web pages, product campaigns, and digital journeys that drive sales conversion, lead generation, and an exceptional customer experience.
You will collaborate closely with cross‐functional teams in Sales, Product Management, Experience Design, Brand, Communications, Development, and Content Strategy to deliver end‐to‐end design solutions—from conceptual thinking to pixel‐perfect execution. This role requires strong visual design talent, the ability to simplify complex requirements, and a portfolio demonstrating modern, conversion‐driven digital work.
Core Responsibilities:
- Lead UX/UI design for new web pages, marketing campaigns, and customer‐facing digital experiences.
- Partner with Experience Design, Product, Sales, Marketing, and Engineering to define strategy and deliver high‐fidelity digital interfaces.
- Produce wireframes, prototypes, content frameworks, visual designs, and component-level interactions using Figma and related tools.
- Present design rationale and gain alignment across stakeholder groups.
- Bring clarity to complex requirements and translate them into intuitive, sales‐driven user experiences.
- Create scalable design specs and partner with development teams and design‐system teams for handoff.
- Uphold best practices in usability, accessibility, and responsive design across desktop and mobile.
- Advocate for design consistency, user clarity, and frictionless customer journeys.
- Work autonomously as the design lead on projects while collaborating within a multi‐disciplinary team environment.
- Overcome design limitations creatively and provide multiple solution paths when needed.
Qualifications:
- 5–8 years of experience in UI/UX design or digital product design, ideally in an Agile environment.
- Strong portfolio showing sales-driven web design, digital marketing experience, and modern B2B or B2C website interfaces.
- Proficiency with Figma and rapid prototyping tools.
- Ability to work across several projects simultaneously and deliver on time.
- Strong ability to distill complex information into simple, usable designs.
- Familiarity with CMS-driven environments, component‐based design systems, and structured content workflows.
- Understanding of web and mobile fundamentals (interaction patterns, accessibility, responsive layout).
- Excellent communication skills—able to present design rationale clearly to both technical and non‐technical stakeholders.
- Strong visual design sense, attention to detail, and user‐centered design approach.
- Bachelor's degree in Graphic Design, UX, Interactive Design, HCI, Information Science, or related field.
The salary range for this position is $40 to $42/hr. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.
Position Summary:
As an Efficiency Project Estimator at Ecosave you will be responsible for developing and maintaining a database of contractors, accurately estimating construction costs, identifying scope gaps, risk mitigation and contractor dispute support associated with Power Generation, HVAC Upgrades, Mechanical, Civil, Plumbing, Electrical and related energy conservation measures. You will collaborate with our engineering, project management and Service teams to develop detailed project estimates, ensuring that our clients receive cost-effective solutions for their energy efficiency needs.
This role requires strong analytical skills and plays a critical part in Ecosave's performance-based ESCO delivery model, where project estimates directly support guaranteed energy and maintenance savings. The estimator must balance accuracy, constructability, code compliance, and long-term asset performance to ensure risk is appropriately managed while maximizing client and company value.
Responsibilities:
Cost Estimation with Multi-Trade Scope Ownership: Develop accurate, comprehensive and integrated cost estimates covering HVAC, electrical and power equipment, civil, mechanical, plumbing, controls, and general labor scopes, ensuring no scope gaps or misaligned assumptions.
Scope Development: Assist engineering and project teams with SOW development.
Project Assessment: Collaborate with the engineering team to assess project requirements, energy-saving technologies, and the scope of work to be performed. Work with Engineering to proactively form scopes of work for best practices and efficient installation.
Material and Labor Cost Analysis: Research and evaluate material and labor costs in the local market, keeping abreast of industry trends and fluctuations Maintains, estimating and contractor database(s). Streamlines bidding and cost foraging using Procore interacting with Project Coordinators to gather legacy information and documentation.
AI-Enabled Estimating: Leverage AI-assisted estimating tools, historical project data, equipment pricing databases, and predictive cost models to improve accuracy, consistency, and speed of estimates
Proposal Development: Assist in the preparation of proposals and presentations for clients, providing clear and concise cost breakdowns and savings projections. Work with Project Management to effectively secure pricing for equipment and works using best practices to estimate the entire project cost.
Financial Sensitivity and Cost Optimization: Develop estimates with a clear understanding of savings realization, lifecycle cost, and long-term O&M implications inherent in performance-based energy service contracts. Identify opportunities to optimize project costs without compromising energy efficiency goals, making value driven decisions for equipment and system selections.
Risk Assessment: Evaluate potential risks and uncertainties associated with energy conservation projects and propose mitigation strategies. Identify scope gap, risks associated with labor, codes of practice and installation feasibility. Enables the dispute resolution process with data and cost documentation to substantiate claims and settlements.
Collaboration (Site Validation & Field Collaboration): Work closely with project managers, engineers, and other stakeholders to ensure the alignment of project estimates with the client's goals and objectives. Participate in site visits (up to 25% travel) to ensure constructability review is inclusive of local code requirements and installation feasibility.
Documentation: Maintain accurate and organized records of cost estimates, project documentation, and historical data for future reference.
Continuous Improvement: Stay updated on the latest advancements in energy conservation technologies and industry best practices, incorporating new knowledge into cost estimation processes.
Qualifications/Experience/Skills
- Bachelor's degree in engineering, construction management, related field and or 15 years of direct estimating, quantities surveying experience in multi-trade project environment in energy conservation market with commercial and industrial experience.
- The preferred candidate has multiple trade experience and in field depth of installation from construction management or commissioning projects.
- Proven 10 years' experience as a construction estimator with a focus on HVAC and energy conservation projects.
- Strong proficiency in cost estimation software
- Experience working in Procore, Salesforce and SAP environment is preferred.
- Experience using AI-driven or data-augmented estimating tools
- Proven ability to balance risk vs. opportunity in estimates tied to guaranteed outcomes. Balance estimates and hard costing decisions.
- Comfort operating in performance-based, long-term asset ownership environments
- Excellent analytical and problem-solving skills.
- Knowledge of energy-efficient technologies and conservation methods.
- Familiarity with relevant building codes, regulations, local labor laws, prevailing wage structures and industry standards.
- Effective communication and presentation skills.
- Detail-oriented with a high level of accuracy.
- Ability to work both independently and collaboratively within a team.
- Strong time management and organizational skills.
Structural Steel Estimator / Project Manager
Philadelphia, PA
$90,000 – $130,000 + Benefits
About the Company:
Join a leading structural and miscellaneous steel fabricator with a long-standing reputation for quality, reliability, and integrity. Our projects range from high-rise commercial structures and complex industrial facilities to architectural steel packages across the Mid-Atlantic.
The Opportunity:
We're seeking a Structural Steel Estimator / Project Manager to support continued growth in the Philadelphia region. This hybrid role combines hands-on estimating and active project management — ideal for someone who thrives on ownership, accountability, and coordination from bid through build.
Key Responsibilities:
Prepare detailed takeoffs, material lists, and cost estimates from design drawings and specifications.
Manage project schedules, budgets, and change orders from award to closeout.
Coordinate with fabricators, detailers, erectors, vendors, and field crews.
Review contract documents, RFIs, submittals, and shop drawings to ensure scope accuracy.
Maintain clear communication with clients, engineers, and GC teams to meet project milestones.
Support proposal development, value engineering, and procurement strategies.
What We're Looking For:
5–15 years of experience in structural or miscellaneous steel (estimating, project management, or combined role).
Strong technical ability to read and interpret structural drawings.
Proficiency with Bluebeam, AutoCAD, FabSuite, Tekla, or similar platforms.
Strong organizational and client-facing communication skills.
Self-starter with the ability to manage multiple bids and live projects simultaneously.
Why Join Us:
You'll be part of a tight-knit, results-driven team where your expertise directly impacts outcomes. Expect a steady pipeline of complex, rewarding projects, professional growth, and a company culture built on integrity, collaboration, and pride in the work.
Compensation:
$90,000 – $130,000 base salary (DOE)
Annual performance-based bonus
Full benefits package
Join A Leading Global Architecture & Engineering Firm
Our Client is a leading multinational, employee-owned architecture and engineering firm, renowned for design-driven, innovative solutions across healthcare and other complex sectors worldwide. With a strong global presence, a collaborative culture, and a legacy spanning over 85 years, the firm is known for design excellence, technical expertise, and long-term client partnership.
The Role – Project Manager
They are seeking a Project Manager to plan and manage projects, ensuring all contractual commitments are met on time and within budget. This role requires strong leadership and interpersonal skills, along with a solid understanding of project financials to determine appropriate resources for successful project execution. The Project Manager will lead multidisciplinary teams, monitor project performance, and forecast revenue.
Key Responsibilities
- Negotiate, develop, monitor, and control project scope, work plans, schedules, and budgets across all project stages
- Develop detailed work plans for architectural and engineering disciplines, allocate hours, and monitor progress
- Lead an integrated team of architects and engineers in quality assurance and quality control procedures for all deliverables, including construction drawings and specifications
- Maintain a thorough understanding of project scope and, when changes occur, negotiate solutions to ensure outcomes meet client expectations and contractual obligations
- Coordinate with contractors, sub-consultants, and relevant authorities to address constructability issues or owner concerns
- Act as the primary liaison with the client, contractor, and project team, maintaining strong client relationships
Required Skills & Experience
- Experience in architectural or engineering systems design and presentation, including MEP and structural building systems, permits, and building codes
- Registration with a relevant professional association is an asset
- Proven experience in strategic development, business development, project management, and client management
- Strong leadership, interpersonal skills, flexibility, and resourcefulness
- Solid understanding of project accounting to monitor performance and forecast revenue
Required Experience
- 10–15 years of project work experience
- Experience in healthcare projects
Salary Range: $100,000 – $140,000 per year
Work Arrangement
This role reports into the Philadelphia office. Our Client supports flexible working arrangements, offering employees the option to work from home or from one of its offices. Candidates must reside within commuting distance of the Philadelphia office to attend site visits and client meetings.
About
Our Client is an employee-owned, global architecture and engineering firm with a multidisciplinary team of approximately 800 professionals. The firm operates across 12 market sectors in Canada, the United States, the United Kingdom, and the UAE. Design thinking is central to the firm's purpose, driving innovation that supports both people and the planet.
Within the Health Sciences sector, Our Client delivers informed programming and design excellence on every project. Guided by human-centric and evidence-based design, the team is committed to creating healing environments that place patients at the center of care. The firm actively identifies emerging trends, forecasts technology adoption, and understands evolving market dynamics such as value-based care and integrated practice units.
Benefits & Wellbeing
Our Client provides a comprehensive benefits package, including medical, dental, vision, and life insurance. Short- and long-term disability coverage, as well as a 401(k) retirement savings plan with employer contributions, are also part of the total rewards. To support employee well-being, access to Wellness and Employee Assistance Program (EAP) resources is available.
IDR is hiring for a 6 Month Contract to Hire Technical Product Owner
Join a leading organization in the data technology sector, where innovation and agility drive success. This fully remote role offers the opportunity to influence key data engineering initiatives, collaborating across diverse teams to deliver impactful digital products. If you're passionate about data solutions, thrive in fast-paced environments, and possess a strong technical acumen, this is your chance to make a difference and grow your career.
Position Overview for the Technical Product Owner:
• Act as a pivotal link between Data Engineering teams and business stakeholders to facilitate successful technology delivery across digital products
• Manage and prioritize data engineering product backlog, ensuring alignment with organizational objectives
• Author user stories and acceptance criteria, leading refinement sessions and sprint planning
• Lead Agile ceremonies including daily standups, sprint reviews, and retrospectives to ensure smooth delivery
• Utilize data and AI tools to analyze issues, optimize workflows, and maintain high quality in product artifacts
Requirements for the Technical Product Owner:
• Proven experience in stakeholder interaction and managing product backlogs in an Agile environment
• Strong documentation skills and the ability to communicate complex technical requirements effectively
• Proficiency with SQL, data engineering processes, and related technologies such as Azure SQL, Data Factory, SSIS, and Azure Data Lake
• Familiarity with Microsoft tech stack and data delivery tools is highly preferred
• Solid understanding of data engineering concepts and successful delivery of technical products
What's in it for you?
• Opportunity to work remotely with flexible hours, supporting a dynamic team that values innovation and autonomy
• Competitive pay rate of $60-68/hr, leading to an annualized salary of approximately $135,000 + 10% STIP
• Be part of a company with a strong focus on data-driven solutions and cutting-edge technology adoption
• Gain hands-on experience with AI-driven processes and advanced data engineering tools
Why IDR?
• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row.
REMOTE
Remote working/work at home options are available for this role.
Applied AI Engineer
Compensation:
- Up to $150,000 base salary (direct hire w2 only, no c2c, no 1099), (flexibility on base salary for exceptional experience)
Location:
- Hybrid / Onsite - Greater Kansas City Metro Area
- 3 days per week onsite, 2 days remote
- Candidates must currently reside in the KC metro area or be willing to relocate within a reasonable timeframe
- Fully remote candidates cannot be considered
Work Authorization:
- Must be authorized to work in the U.S.
- No current or future visa sponsorship available
Engagement Type:
- Full time, direct hire only
- No third-party agencies, consulting firms, C2C, or 1099 arrangements
About the Opportunity
Vaco Highspring is conducting a confidential search on behalf of a global enterprise organization with a strong technology footprint, including a proprietary SaaS platform and a technology?enabled services business.
The organization is making a focused investment in artificial intelligence to improve internal efficiency, modernize workflows, and embed intelligent capabilities into its software platform. This role offers meaningful ownership and visibility, with a mandate to build and deploy AI systems that have real, production level impact.
The Role
As an Applied AI Engineer, you will play a key role in integrating AI across internal systems and a customer facing SaaS platform. You will work hands on with large language models (LLMs) and modern AI tooling to automate processes, build internal tools, and deliver intelligent product features.
This is a production focused role operating at the intersection of engineering, product, and business operations, with close collaboration across teams in a hybrid/onsite environment. (3-days per week onsite in Greater Kansas City Metro Area, 2-days remote work.)
Key Responsibilities
- Design and build scalable AI powered services and tools to streamline internal workflows across multiple teams (e.g., operations, content, sales, support).
- Develop and deliver intelligent features within a proprietary SaaS platform.
- Integrate, manage, and optimize multiple LLMs and AI APIs (e.g., OpenAI style, Anthropic style, or comparable providers).
- Provide technical leadership and mentorship to other engineers, including guidance on architecture, best practices, and performance.
- Build and maintain backend systems and APIs that support AI functionality across products and services.
- Design infrastructure for model serving, orchestration, monitoring, and lifecycle management.
- Implement fallback strategies, model routing, and cost performance optimization.
- Partner cross functionally with engineering, product, and business stakeholders to identify high impact AI opportunities.
- Apply best practices related to data privacy, security, compliance, and responsible AI use.
- Stay current with advancements in AI, LLMs, and MLOps, introducing new approaches where appropriate.
Qualifications
- 6+ years of engineering experience with multiple years of experience in a production environment deploying AI/ML applications or infrastructure.
- Proven experience applying LLMs or similar AI models to real business or product challenges.
- Strong backend engineering skills (Python and/or TypeScript preferred).
- Experience with AI/ML orchestration and deployment tools (e.g., LangGraph style frameworks, Airflow like systems, Kubeflow, Ray, or workflow automation tools).
- Hands on experience with cloud platforms (AWS, GCP, or Azure) and containerization (Docker, Kubernetes).
- Front end development experience in areas like React, Node.js, Web Development, front end web product design
- Solid understanding of MLOps practices, including deployment, monitoring, logging, and evaluation.
- Knowledge of data privacy, security, and ethical AI considerations.
- Experience supporting SaaS platforms or technology driven products is a plus.
- Strong communication skills and the ability to collaborate across technical and non-technical teams.
- Passion for applying AI in practical, high impact ways.
Why This Role
- High visibility and ownership of AI initiatives
- Opportunity to build AI systems that directly impact business outcomes
- Emphasis on production grade systems, not experimentation alone
- Collaborative, hybrid environment with close access to stakeholders
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.
Remote working/work at home options are available for this role.
W2 Only , Position is Contract to hire
Title: Power BI Developer
Duration: 4-6 Months + Contract to hire
Location: Remote
- This role at Client is as unique as it is rewarding because of the AF IPAAL Values (Integrity, Passion, Accountability, Achievement, Leadership) and TRI Model (Trust, Respect, Inclusion).
- This role will serve as a launchpad for a data career for candidates who are passionate about data. As a Power BI Analytics Developer on our Data Insights & Innovation team, the candidate will be a key player from day one. The role offers hands-on experience in building real reports and dashboards using Microsoft Power BI that users need to make critical decisions. The candidate will work closely with senior analysts and business stakeholders to design, develop, and maintain interactive Power BI reports and dashboards.
- This is an excellent opportunity for the candidate to gain real-world experience in the full lifecycle of analytics development, from data modeling to visualization, in a dynamic and supportive environment.
Departmental Expectation Of Employee
- Adheres to AF Policy and Procedures and the AF IPAAL Values and TRI Model
- Acts as a role model within and outside AF.
- Performs duties as workload necessitates.
- Maintains a positive and respectful attitude.
- Communicates regularly with the departmental leader about department issues.
- Demonstrates flexible and efficient time management and ability to prioritize workload.
- Consistently reports to work on time, prepared to perform duties of the position.
- Meets Department productivity standards.
Essential Duties and Responsibilities
- Assist in development of Power BI reports and dashboards to replace existing reports and dashboards in WebFOCUS
- Perform data validation and quality checks to ensure the accuracy and reliability of reports.
- Assist in development of clear, compelling, and user-friendly visualizations that tell a story and facilitate data-driven decision-making.
- Document data sources, report logic, and development processes to ensure knowledge sharing and maintainability
Key Opportunities
- Hands-on experience with the Microsoft Power BI and potentially connecting to various data sources
- A deep understanding of how data analytics drives key business decisions across different functions
- Experience working in a professional Agile/Scrum environment, managing tasks, and meeting deadlines.
- Mentorship from experienced data professionals and opportunities for networking.
Qualifications
- Currently pursuing a Bachelor's degree in Data Analytics, Computer Science, Engineering, Mathematics, Statistics, Renewable Energy, or a related field.
- Basic experience with Microsoft Power BI, Tableau, or a similar data visualization tool.
- Understanding of database concepts and data modeling.
- Basic knowledge of SQL.
- Strong analytical and problem-solving skills with attention to detail.
- Ability to work collaboratively in a fast-paced, team-oriented environment.
- Excellent verbal and written communication skills.
Americans With Disability Specifications Physical Demands
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Environment
- This is a fully remote position requiring reliable high-speed internet access and a dedicated workspace.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Remote working/work at home options are available for this role.
Norfolk, VA
Work Shift
First (Days)
Overview:
Sentara is hiring a ServiceNow Principal Domain Architect!
This position is fully remote!
Overview
The domain architect proactively and holistically leads and supports EA activities that guide the development and management of domain and infrastructure solutions. These solutions enable the organization's future-state business capabilities and drive the organization's targeted business outcomes. Technologies include data centers, infrastructure, cloud, mobile, AI, Internet of Things (IoT), blockchain, edge computing, and immersive experiences technologies.
Domain architects provide the leadership, facilitation, analysis, and design tasks required for the development of an enterprise's technical and infrastructure architecture. Domain architects create deliverables that help develop target-state guidance (standards, guidelines, individual parts, platforms, and configurations) for evolving the technical infrastructure across the enterprise, in order to enable business strategy and deliver targeted business outcomes. They enable and orchestrate the delivery of targeted business outcomes by facilitating and making technical decisions.
A Specialist Professional is a recognized subject matter expert in a job area, typically obtained through advanced education and work experience.
Responsibilities typically include
• Managing large projects or processes with limited oversight from the manager.
• Coaching, reviewing, and delegating work to lower-level professionals.
• Problems faced are difficult and often complex.
Education
- 8+ years of relevant experience with a degree (Required)
- 10+ years of relevant experience without a degree (Required)
Certification/Licensure
- ServiceNow Architect Certification (Preferred)
Experience
- 10 to 12 years of ServiceNow experience over all ServiceNow experience (Required)
- Minimum 2 to 3 years of ServiceNow architect-level experience (Required)
- ServiceNow experienced, certified Architect
- Strong familiarity with ServiceNow Suite (e.g., ITSM, SPM, FSM, ITOM, IRM, EA etc) and platform wide analytics, AI, reporting and Virtual Agent a plus.
- Proven ability to communicate effectively with both business and technical stakeholders.
- Demonstrable ability to work independently, with a focus on best practice architectural design and analytical problem-solving and critical thinking.
- Familiarity with system/software engineering lifecycle principles, including requirements analysis, functional and technical solutions development, and application support.
- Experience working with large datasets, performing data analysis/modeling, and contributing insights for management decision-making.
Benefits: Caring For Your Family and Your Career
• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
•Pet Insurance
•Legal Resources Plan
•Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission "to improve health every day," this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Remote working/work at home options are available for this role.
Norfolk, VA
Work Shift
First (Days)
Overview:
Overview
The Manager of Analytic Services leads a multidisciplinary analytics team focused on enhancing consumer and patient experience, with a strong emphasis on call center analytics and operational improvement. Collaborates with organizational leadership and key stakeholders to define, prioritize, and deliver advanced analytics solutions that drive strategic initiatives and optimize business outcomes. Utilizes expertise in Sentara's informatics infrastructure, data engineering, and visualization tools-including Databricks, Power BI, and Tableau-to develop, interpret, and communicate analytical models supporting program evaluation, operational performance, and clinical excellence.
Key responsibilities include:
Strategic Analytics Leadership: Defines consumer and patient experience analytic requirements in partnership with business and clinical leaders. Aligns analytic strategies with enterprise goals, leading projects from conception to execution using Agile methodologies.
Technical Solutions & Visualization: Designs, develops, and implements scalable analytical solutions leveraging Databricks, Power BI, Tableau, and other enterprise tools. Translates complex data into actionable insights, dashboards, and visualizations for diverse audiences.
Process Improvement & Change Management: Identifies and implements process enhancements to improve the customer journey, call center performance, and clinical quality metrics. Champions change management best practices to embed analytics-driven improvements across business units.
Stakeholder Engagement: Builds effective relationships with internal and external partners, driving consensus and stewardship of analytic priorities. Communicates findings and recommendations to executive leadership in a clear, actionable manner.
Team Leadership & Development: Manages and mentors analytic staff, fosters a culture of continuous learning and professional growth. Responsible for HR development, performance management, and recruitment. Oversees vendor relationships, including contract negotiation and management.
Project Management: Oversees a portfolio of analytics projects, ensuring timely delivery using established project management methodologies. Coordinates cross-functional teams to meet milestones, deliverables, and customer service targets.
Regulatory & Clinical Reporting: Ensures analytic solutions support regulatory compliance and clinical quality reporting, applying quantitative research design and rigorous analytic standards.
Education
- Bachelor's Level Degree (Required)
Certification/Licensure
- Project Management Professional Certification (PMP) - (Preferred)
Experience
- 5+ years of experience in the Clinical/Business Sectors (Required)
- 5+ years of experience in Healthcare (Required)
- Proficiency with Agile frameworks, Databricks, Power BI, Tableau, and other modern analytics and visualization tools strongly preferred
- Demonstrated experience in project management and quantitative research design, preferably within healthcare, consumer experience, or call center domains.
- Proven success in process improvement, stakeholder management, team development, and change management initiatives.
We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is:$106,080.00-$176,820.80. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Talroo-IT, Indeed,
Benefits: Caring For Your Family and Your Career
• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
•Pet Insurance
•Legal Resources Plan
•Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission "to improve health every day," this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Remote working/work at home options are available for this role.